AG Hotel Penang
Location: 350-E, Jalan Sultan Azlan Shah, Gelugor, Pulau Pinang, George Town, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
AG Hotel Penang is situated in close proximity to popular attractions like 1st Avenue Penang and Penang Times Square, making it an ideal choice for travelers looking to explore the city.
Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and free toiletries. Some rooms even offer stunning city views for a unique and memorable stay.
Exceptional Service
With features like room service, a 24-hour front desk, and tour assistance, AG Hotel Penang ensures that guests have a hassle-free and enjoyable experience during their visit.
Ready to experience the charm of AG Hotel Penang? Book your stay now for a memorable getaway in George Town.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that with effect from 1 June 2014, all bookings will be subjected to a MYR 2 Heritage Tax per room per day. This is to be paid directly to hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 06:00 PM
Check-out: 12:30 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Shared lounge/TV area
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
Rooms Available
-
Superior Room
1 Queen Bed
108 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Electric kettle and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
-
Standard Room
1 Queen Bed
91 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Electric kettle and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
-
Family Room
This air-conditioned family room has a fan, flat-screen TV and electric kettle. Private bathroom includes a bath or shower, hairdryer and free toiletries.
Please note that this room has no windows.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
-
Standard Twin Room
Featuring a desk, this air-conditioned twin room has a flat-screen TV and electric kettle. Private bathroom includes a bath or shower, hairdryer and free toiletries.
Please note that this room has no windows.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
-
Standard Queen Room
Offering views, this air-conditioned twin room has a flat-screen TV and electric kettle. Private bathroom includes a bath or shower, hairdryer and free toiletries.
Please note that only some rooms have windows. Guests can make a request, however rooms with windows are subject to availability.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
-
Deluxe Family Room
Featuring a window with views and sofa, this air-conditioned family room has a flat-screen TV, and electric kettle. Private bathroom includes hot/cold shower and free toiletries.
Please note that only some rooms have windows. Guests can make a request, however rooms with windows are subject to availability.
Room can accommodate an extra mattress.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
Guest Reviews
- Ivanovic (2/5): -
- zaiyamah (3/5): -
- Desmond (5/5): acceptable - Location is Good. The bed cover was dirty. Changed after my complain.
- Ameer (10/5): -
- Nor Anila (10/5): -
- Arjimi (5/5): -
- jaiprakash (7/5): -
- Hafez Wahid (8/5): - Ruang yg luas n selesa Lokasi yang agak sempit dan parking yg minimum
- Sleepyheadscarecrow (6/5): Pleasant -
- Nora (8/5): Very good - No choice for channel tv
- Irma (9/5): Superb -
- Farayusnida (5/5): Passable - The hotel is located near to my destination The air circulation for that particular room wasn't pleasant sorry to say-smelly. I could see no window at all. Limited spaces. Overall, 5/10.
- Tayseer (6/5): - Good place and the staff very nice
- Alys (4/5): Disappointing - Near USM Got smelly at room
- Amru (8/5): Very good - The smell
- Abdul (8/5): Very good -
- Azmi (6/5): Pleasant -
- Ravi (1/5): Please smell like shit and there is no ventilation, not recommended!! - Please smell like shit and there is no ventilation, not recommended!! Smell, no ventilation in room.
- Sapaq (9/5): Superb -
- Adib (10/5): Exceptional -
- Hishara (10/5): Exceptional -
- Noor (9/5): Superb - Easy to reach location
Good service from staff
Clean and comfortable room Aircond not really cold due to design of bed. Only 1 bed feel cold with fan ceiling above. Another one just feel little cold sometimes feel warm.. But still good and comfortable
- K (6/5): Pleasant -
- Loganathan (5/5): Passable -
- Muhammad (8/5): Very good -
- Mastura (9/5): Superb -
- Ramesh (7/5): this is in good location and cheap. - No room service. No room cleaning during the stay. no windows in some rooms and Aircon is quite old. there is no room service. rooms are not cleaned until we check out.
- Muhd (10/5): Exceptional -
- Adibah (5/5): Passable -
- Ikazkl (5/5): Passable -
- Suziani (10/5): Exceptional -
- Nursyazwani (7/5): Overall a good stay for big family. - The room ia very spacious for big family with 6 people. The water pump from the water heater sounds quite scary. Should have the sound removed.
- Naga (8/5): Very good -
- Ahmad (7/5): Good -
- El (7/5): Can be better. - There were restaurants and a burger stall nearby.
Took less than 10 minutes to USM. The heater in my room was not functional, so we had to go to my family's room to shower.
The lights were too dim.
- Hasnida (7/5): Good -
- Sivaji (6/5): Pleasant -
- Siti (6/5): Pleasant -
- Fathil (5/5): Passable -
- Muhammad (7/5): Good -
- Noraisah (3/5): Poor -
- Liyana (5/5): Passable -
- Ruslina (10/5): Exceptional -
- Priya (4/5): Disappointing -
- Tan (2/5): If it is only RM50 per night then worth the stay - Friendly and attentive staff The room
- Zarina (5/5): Unsatisfctory - No chair in the room and no mini bar fridge
- Fawwaz (9/5): Superb -
- Juhaidah (6/5): Pleasant -
- Hazim (9/5): Superb -
- Norhayu (3/5): Spooky. The corridor is poorly lit. - Location near to my work meeting place Add window to the room. Cleanliness can be improved.
- Sharif (2/5): Very poor - Strategic place. The blanket smell like urine. Whole room smell like old cupboard.
Wifi cnt connect. Not available at level 1
- Ruslina (8/5): Very good -
- Lisa (9/5): Superb - - Great location, very close to the event hall that we were going to (RECSAM HALL)
- Ahmad (7/5): Good -
- Kavitha (8/5): Well served - Good stay ..friendly and helpful staff Good value for money
- Mohamad (8/5): Nice and comfortable for traveller to stay. -
- Husin (4/5): Disappointing -
- Pahareh (5/5): Passable -
- Mohammad (8/5): Very good -
- June (10/5): Perfect - No breakfast but taman tun sardon is just nearby
- John (5/5): Basically you can stay if you don’t get any other hotel around the area. I wouldn’t say it’s value for money as you can - The air con was cold The room was not same as how it was in the pictures. Not really clean and the building is a bit old.
- Fayad (4/5): Disappointing -
- Lim (7/5): Good - short distance to my working point
- Rahmat (7/5): Good -
- Ravee (8/5): Very good - Great location.Maybe they can improve the room by cleaning it properly, Good value for money. Easily accessible in location.
- Nurathiqah (8/5): Very good -
- Fathil (6/5): Pleasant -
- Bin (4/5): It was okay, since my trip is for work, this is the closest to my work locations. Staff need trained - Did not have breakfast, but nearby, have a delicious makcik sells nasi lemak. My expectation was high.
- Letchumi (5/5): The hotel room was well kept with all necessary amenities. I had been using this hotel before - Convenient location n close to my relative's home. Although mentioned WiFi available we were told it was faulty n unable to connect till we left. Was disappointed with this
- Fareez (7/5): Good -
- Anonymous (5/5): Passable -
- Jumiah (6/5): Pleasant -
- Prema (4/5): Disappointing -
- Zulaiqha (2/5): Very poor -
- Nur (5/5): Passable -
- Diveneswary (6/5): Pleasant -
- Anita (6/5): Good location, friendly staff & good customer service but the walls are too thin, can hear people from the hallway o - Good customer service, staff were friendly. the location was good. it’s located near relative’s place. the room wasnt so clean, floor was a bit dirty. i couldnt sleep because i can hear people from the corridor very loudly. when they tried to open their door, i thought they were trying to open our door. the lights in the room were very dim, only 1 side of the room & toilet is lit up, the other side was dark.
- Supramaniam (5/5): The location is close to town. But nothing else is good about this hotel, just a normal budget hotel - Easy access to town No parking is available on site. Public parking is available but always full.
- Ragunathan (4/5): Disappointing -
- Siti (8/5): Very good -
- Aidil (8/5): Very good -
- Roshaizan (6/5): Pleasant -
- Bie (1/5): Bad - dont like anything dont like anything
- Erin (7/5): Good -
- Hariwz (10/5): - Good hotel
- Hartini (7/5): Good -
- Nur (7/5): Good -
- Nurbazilah (8/5): Very good -
- Dzul (10/5): Exceptional -
- Nurdalilah (7/5): Good -
- Jin (2/5): Very poor -
- Rosmina (4/5): Disappointing -
- Muhammad (1/5): Bad -
- Nur (7/5): Good -
- Alan (5/5): no want to use booking.com App in future655 - I don't like booking.com never clearly tell the hidden room rate,
- Subramaniam (3/5): Not a satisfying stay. - There isn’t anything that satisfying. The location of the property is a shop lot. So it's a dead-end road where it's difficult for vehicles to enter and exit the road. The room is not so spacious and has no window. The room is highly dusty, and it's not cleaned correctly. The specks of dirt are visible everywhere on—the fan, table and near the bed area. The property didn't provide a toothbrush, toothpaste, or body wash and the towels were damaged. The cups were given in horrible condition. No mineral water bottles are provided. It's not worth for money. I kindly request the property to maintain their room cleanliness and provide basic needs to the customers. Thank you.
- Anis (5/5): Passable -
- Kosong (4/5): Disappointing - Clean room.. friendly staff. Limited parking, bathroom door broken for both room i rent, only soap are provided.
- Latiff (4/5): Disappointing -
- Muhammad (7/5): Good -
Photos