Hotel City Heart Premium
Location: SCO 202-203-204, Chandigarh, Punjab, 160022, Chandigarh, IN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreation and Relaxation: Enjoy the vibrant nightlife at the hotel's nightclub or unwind on the rooftop terrace with scenic garden views.
Dining and Services: Indulge in culinary delights at Orchid Green or opt for 24-hour room service. Experience personalized concierge assistance and complimentary wireless internet at your disposal.
Prime Location: Nestled in the heart of Chandigarh, Hotel City Heart Premium offers easy access to Sector 17 and iconic landmarks like National Gallery of Portraits. Embrace convenience and luxury during your stay.
To book your stay at Hotel City Heart Premium, immerse yourself in the charm of Chandigarh's bustling city center.
Important Information
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Health or beauty spa nearby
- Express check-out
- Nightclub
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Elevator
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Nightclub
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-out
- Meeting rooms
- Wedding services
- Express check-in
- Tours/ticket assistance
- Wheelchair accessible parking
- Assistive listening devices available
- Snack bar/deli
- Self parking (surcharge)
- Rooftop terrace
- Free airport transportation - pickup
- Mosquito nets
- Banquet hall
- Secured parking
- Health or beauty spa nearby
- Wheelchair-accessible van parking
Rooms Available
-
Royal Suite
1 Double Bed and 1 Twin Sofa Bed
250-sq-foot room with a balcony
Layout - Bedroom
Relax - Fireplace
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
-
Honeymoon Suite, 1 Double Bed
1 Double Bed
220-sq-foot room with a balcony
Layout - Bedroom
Relax - Fireplace
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Room, 1 Bedroom
1 Double Bed OR 2 Twin Beds
193-sq-foot room with a balcony
Relax - Fireplace
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
Guest Reviews
- Praveen (3/5): -
- Uttam (9/5): - Good to stay in the hotel for few days
- MADHUMITA (9/5): -
- Ashok (5/5): - Location Old furniture and not clean
- Vijay Partap (10/5): Nice stay - Good
- Gurdeep (10/5): -
- Parneet (10/5): -
- didier (8/5): - Situation Propre dans l ensemble Chambre correcte
- Dhruv (5/5): - Location Old infrastructure
- Gurdeep (10/5): Nice place to stay with family - Clean rooms, friendly staff, good food. N/A
- Chloe (8/5): -
- dahiya (1/5): -
- Ankur (1/5): -
- sourav (8/5): -
- Pritpal (10/5): -
- Guest (1/5): - Room was dirty, musty and noisy.
- Abha (7/5): - Food Toilet cleanliness
- Prabir Kumar (9/5): -
- kins (9/5): -
- SagaR (10/5): -
- Rajeev (8/5): - Location, cleanliness in the hotel and the room. Ease of check in. Very fast room service. Washroom drain hole might have slightly chocked resulting into water clogging while taking bath.
- Gbois (8/5): Chambre spacieuse et propre, salle de bain trop petite et pas fonctionnelle. - Chambre très spacieuse, repas très bien. La salle de bain trop petite et pas fonctionnelle. Emplacement très quelquonque, pas de restos à proximité, seulement des bijouterie très class !
- SagaR (6/5): -
- Preeti (10/5): -
- Keshav (5/5): -
- Kamal (10/5): -
- Karin (7/5): Insgesamt angenehmes Hotel, jedoch kein Tageslicht im Zimmer - Schönes dekoratives Treppenhaus, angenehmes großes Zimmer, gutes Bett, (es gab Toilettenpapier), gutes Frühstück, sehr gute Lage zum zentralen Platz Der angekündigte Balkon war mit Grümpel zugestellt (nicht nutzbar), die Fenster waren mit langer Gardine zugezogen, somit kein Tageslicht
- Sandeep (9/5): Superb -
- Gurdeep (10/5): Exceptional - Friendly staff
- Ramachandra (8/5): Rooms need better maintenance. - Room was specious and adequately furnished. Bath tubs in our room-321 was not in usable state. Breakfast quality needs to be improved
- Anuj (1/5): Bad - Only location Taps were leaking Smelly room Stained sheets Teared pillows Bad lighting
- Gurmeet (1/5): Rooms are too dirty The Washroom is like hell . Room are too old.. Bad smell from bedsheet - Nothing Washroom too dirty Room quality are bad
- Gurdeep (10/5): - Nice and clean place, helpful staff.
- Rajiv (9/5): Superb -
- Sunil (1/5): Bad -
- Dragica (2/5): We left very disappointed - Location in the city center I have never experienced such an inconvenience in a hotel as here. I booked this hotel because it is in a good location in the city center. However, the hotel definitely needs a renovation and a choice of food for breakfast. I am vegan and I had nothing to eat. I arrived with a friend and immediately upon arrival paid for accommodation for 2 nights. On the third day when leaving, there was another man at the reception and asked us if we had paid for the room. I said we had paid for the first day. He said he could not find our payment. A taxi was waiting for us outside to take us to Dharamshala. He got to the taxi and told the driver to give him his number if he could not find our payment. He called him several times on the phone during the ride. The man was very rude to us. I would not recommend this hotel to anyone. The other employees were also very strange.
- M (5/5): Not recommended to foreigners looking for a 3 start hotel - The breakfast is simple, but very delicious, quality and non spicy. The kitchen is generally good and the staff were very helpful and attentive to guests. It has a cute elevator too. The hotel staff were polite and nice. Hotel location is central near some glamouros shops. The hotel is run by government and needs serious renovation. There was no fan in bathroom and after shower I could smell strong musty odor from there. They don't have nets on windows, so as soon as you open the window mosquitos will fly into the room. The AC is a not a regular one, but one of the old ones placed inside the window which create some bad air when used, probably because their filter is bad. Overall, I cannot recommend this hotel to foreigners. This hotel did not meet the basic standards that globally is required for a 3 star hotel. Also the google map location for the hotel was wrong and that confused us for half an hour. I told them to fix it but I don't know if they'd do it.
- Vineet (3/5): Bad stay in the hot - Nothing. Even basic things like towel, dental kit etc. were not provided by the Hotel. Basic things like towels, dental kit etc. not provided by the hotel. No lift was available. Bathroom was too smelly
- Prem (8/5): Very good - The overall experience was good but the food price was soo high, Complimentary breakfast was soo yummy , Bad smell in the corridors
- Linda (10/5): Exceptional - The situation of this hotel in Sector 17 is excellent for shopping. Also close to any tourist attractions in the city. The staff r very helpful and considerate. My hotel of choice in this city, I just like the location and staff. Nothing bad to say
- Clint (10/5): Good value quality rooms in a central location. - Location was perfect for our needs and the hotel look and feel is exceptional for the price. Staff were quiet but helpful, and the breakfasts were fine. Some directions for taxi arrival would be helpful - the entrance is bit difficult to find from the street. We enjoyed a drink at the rooftop bar, and the quite loud music didn’t worry us in our room on the 3rd floor, but anyone hoping to sleep before 10pm might find it challenging.
- Louis (8/5): Very good - Location was convenient. Warm & Helpful Staff
- Bharat (2/5): Very poor - Location is closer to Sector-17 market. Old hotel with poor upkeep. We were allocated room which had pesticides sprayed that same morning. The smell was unbearable. Had to request change of room. Breakfast was not as Super as shown in listing. Definitely not worth the money.
- Ellora (8/5): Great value for money - Delicious breakfast lots of choices was perfect and was so inexpensive, great friendly staff, beautiful architecture and interior design, very nice rooftop bar Bed sheets and bathroom could be a little cleaner
- Isabella (7/5): Great location, big rooms - The room was big and looked nice. The breakfast was very good, many options available, freshly cooked eggs and more. Staff is friendly and helpful. The location is great, many highlights are within walking distance. Since the room interior is already a bit old, not everything is working perfectly. We had to fight with the toilet flush.
- Mantej (6/5): Pleasant -
- Greg-medgee (8/5): Spacious - Rooms large. Hot water. Restaurant staff good. Bed hard. Bath stained.
- Linda (9/5): Highly recommend this hotel, good value for money - Stayed here a few times and the location is the best and all the staff so helpful The food r very large portions for one person and a bit over priced
- Pieng (5/5): Ok for a nights stay. Clean and tidy but pretty soul less - Breakfast was very pleasant. Local fare The bathroom fixtures ie sink and bath were cracked. Staining and really needs upgrade
- Paul (5/5): Passable -
- Axel (7/5): Good -
- Sudhanshu (8/5): Very good -
- Sougata (6/5): Pleasant - Location, room size, mini bar, Aged hotel, not so maintained, water leaks from wash basin,
- Sadasiba (10/5): city heart premium - Staffs are very cooperative and nice cleaned room Cleaningness and services
- Selvan (10/5): Exceptional -
- Arif (10/5): Exceptional -
- Jijo (5/5): Decent but not preferable for family. - The location, as the hotel is in a very prime area of Sector 17. The rooms are very old, not vey well maintained. We were initially given one room, that was really unclean and had some workers outside our window. On being told, we were moved to another room but somehow the property was really outdated.
- Ajay (1/5): Bad -
- Linda (8/5): Very good - The location is perfect everything within walking distance. The staff were very polite and helpful The only thing I found the food menu a bit overpriced. But generally a good hotel
- Rajesh (6/5): Pleasant -
- Bhawan (1/5): Bad - Room' condition very bad room rate so High
- Alok (4/5): Don’t talk about hotel. It was good but you cheated booking. Com - Don’t talk about hotel. It was good but you cheated booking. Com Don’t talk about hotel. It was good but you cheated booking. Com
- Sarathi (10/5): Exceptional -
- Kelly (8/5): A great stay. Lovely piece of history. - Loved it. Room was very spacious, comfortable and super clean. The bathtub was just so fabulous after a long day travelling!! It’s an old hotel so it could use a bit of updating for sure, but if you can look past the old fittings you’ll enjoy a piece of history in the heart of a big bustling city. Compared to all the new sterile hotels that are popping up and falling apart this hotel has some heart and personality. The location was fantastic and the staff were lovely and took great care to answer all our queries. The aircon could use updating as it was very old and noisy. We turned it off for the night to sleep and just used the overhead fan which was fine.
- Rai (10/5): Exceptional -
- Satya (6/5): Pleasant -
- Satya (4/5): Disappointing -
- Maan (1/5): Bad - Old fashioned hotel, not clean, staff was not that good, mostly rude
- Kuldeep (10/5): Exceptional -
- Juzar (9/5): Superb -
- Bansal (10/5): Exceptional -
- Prem (8/5): Very good -
- Chahal (8/5): Very good -
- Kumar (10/5): Exceptional -
- Surbhi (9/5): Superb -
- Chance (9/5): Great stay - Amazing breakfast
- Helen (8/5): We ended up staying 4 nights as such a convenient base fo train trips to Amritsar and shimla - Very good location and helpful staff. Limited but delicious breakfast - masala omelette and paratha to order!
- Ksrp (10/5): Exceptional -
- Narinder (7/5): Good -
- Carina (6/5): Pleasant - Nice room, with natural light.
- Vijj (8/5): Very good -
- Pratham (7/5): Good -
- Sharad (7/5): Good -
- Manish (1/5): Bad -
- Kumar (9/5): Superb -
- Gupta (6/5): Pleasant - Spacious rooms Less amenities as mentioned
- Sukhdeep (10/5): Good - Clean The rooms, we selected online were not same when we been there .
- Nirupam (9/5): Good Stay - Good & Tasty
- Sandeep (1/5): Bad -
- Rai (5/5): Passable -
- Gaurav (6/5): Pleasant -
- Sharma (8/5): Very good -
- Manveer (10/5): Exceptional - I like everything and I like very 🥑🥝 food..... Verythings good
- Pamela (9/5): Superb -
- Vyas (5/5): Passable - Only location is good, else everything is below standard. Only exterior is good, rooms are very old, bathroom fittings are mostly damaged, door locks are broken, some electric swithes are not working. AC is broken,remotes not working, dirty walls Not worthy as per room charges.
- Yashdeep (5/5): Passable -
- Vyas (2/5): Very poor - Only location is good, else everything is below standard. Only exterior is good, rooms are very old, bathroom fittings are mostly damaged, door locks are broken, some electric swithes are not working. AC is broken, remotes are not working, walls are dirty. Not worthy as per room charges.
- Shikhar (7/5): Good location but services can be better. - The property was close to locations like Elante, Sukhna Lake, Rose Garden, Rock Garden etc. The room was not cleaned properly, the bathtub was not clean & most of the washrooms fittings were broken. There was no soap shampoo etc provided. No cleaning of the room despite repeated requests.
- Gurdev (1/5): Bad -
- Manveerkaur (10/5): Exceptional - All things I like everything
Photos
