Gurney's Montauk Resort & Seawater Spa

Name: Gurney's Montauk Resort & Seawater Spa
Address: 290 Old Montauk Highway, Montauk, us

Location: 290 Old Montauk Highway, Montauk, us

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Oceanfront Luxury Accommodation
Gurney’s Montauk offers a luxurious stay directly on the beach, providing stunning ocean views from every room. Enjoy modern amenities including flat-screen TVs and private bathrooms with complimentary toiletries.

Full-Service Spa and Dining Venues
Indulge in relaxation at the on-site full-service spa offering healing treatments, an ocean-fed seawater pool, and a sauna. With five dining and drinking venues to choose from, guests can savor a variety of culinary experiences during their stay.

Nearby Parks and Attractions
Located close to Hither Hills State Park and Montauk Downs State Park Golf Course, Gurney’s Montauk offers easy access to outdoor activities and recreational opportunities for guests to explore.

Book your beachfront retreat at Gurney’s Montauk for a memorable stay filled with luxury and relaxation.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Hot tub/Jacuzzi
Sauna
Massage services
Packed lunches
Non-smoking throughout
Board games/puzzles
Concierge service
Allergy-free room
Kid meals
Heated pool
Salt-water pool
Outdoor furniture
Coffee Shop on site
Fruits
Pet bowls
Pet basket
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Food delivered to guest room
CCTV outside property
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Access to nearby outdoor pool
Self parking (surcharge)
Free beach shuttle
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Private beach nearby
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Clubhouse
Wine release events
Reception hall
Exercise/lap pool
Secured parking
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Beach club nearby (surcharge)
Electric bicycle charging station
Beach toys
Charcoal grill
Vegetarian menu options available
Accessible shuttle
No accessible shuttle

Rooms Available

Oceanfront King

1 King Bed
355-sq-foot room, balcony/patio with ocean views

Entertainment - Flat-screen TV with pay movies
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Turndown service
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Soap
Oceanfront One Bedroom Cottage

Guests will have a special experience as the quadruple room features a fireplace. Featuring a balcony with sea views, this quadruple room also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Fireplace
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Oceanfront Two Bedroom Cottage

This apartment offers a fireplace. The spacious apartment provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 4 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Fireplace
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Ocean View Two Bedroom Residence

1 Queen Bed and 1 King Bed
Balcony with ocean views

Layout - 2 bedrooms
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasher
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Oven
- Stovetop
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
- Soap
Ocean View Three Bedroom Cottage

2 King Beds and 2 Double Beds
1475-sq-foot room, patio with ocean views

Layout - 3 bedrooms
Relax - Fireplace
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and cookware/dishware
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - 3 bathrooms, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 9 (9 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Heating
- Slippers
- Kitchen
- Fireplace
- Oven
- Stovetop
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Turndown service
- Free cribs/infant beds
- Bedsheets provided
- Soap
Oceanfront Two Queens

2 Queen Beds
355-sq-foot room, balcony/patio with ocean views

Entertainment - Flat-screen TV with pay movies
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Turndown service
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Soap
Partial Ocean View One Bedroom Suite

This suite features a partial sea view, air conditioning and iPod dock.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Deluxe Oceanfront

This room features 2 queen beds or 1 king bed and a sofa bed. It has a satellite TV, a mini-bar and a private terrace.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Partial Ocean View King

Featuring partial ocean views, this guestroom receives ample sunlight and includes a private bathroom with a bathrobe and walk-in shower. A small refrigerator, Nespresso coffeemaker, cable TV, and air conditioning are also included.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Ocean View Junior Suite

The air-conditioned quadruple room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Ocean View King

This room comes with a king bed, views of a white sand beach, a queen size sofa bed, wet bar, mini fridge, coffee machine and smart phone chargers. WiFi is also provided.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Oceanfront Two Bedroom plus Den Residence

This apartment features a fireplace. The apartment's kitchen, which has a tea and coffee maker, is available for cooking and storing food. Boasting a balcony with sea views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Kitchen
- Fireplace
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Oceanfront Three Bedroom Cottage

The fireplace is a top feature of this apartment. Boasting a balcony with sea views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 5 beds.

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Fireplace
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Three Bedroom Cottage Ocean View

This apartment features a fireplace. The apartment's kitchen, which has a tea and coffee maker, is available for cooking and storing food. Boasting a balcony with sea views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 4 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Kitchen
- Fireplace
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Garden/Partial Ocean View King

Boasting a balcony with sea views, this quadruple room also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Garden/Partial Ocean View Junior Suite

Boasting a balcony with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Ocean View One Bedroom Suite

Featuring a balcony with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Deluxe Oceanfront Two Queen Beds

Featuring a balcony with sea views, this quadruple room also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Ocean View One Bedroom Residence

The quadruple room's kitchen is available for cooking and storing food. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Kitchen
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Oceanfront King Accessible

Featuring a balcony with sea views, this quadruple room also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Oceanfront One Bedroom Suite

Boasting a balcony with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Oceanfront Two Bedroom Suite

Featuring a balcony with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Ocean View Two Bedroom Residence

The spacious air-conditioned apartment provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Partial Ocean View Two Bedroom Suite

Boasting a balcony with sea views, this apartment also offers air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots
Partial Ocean View Junior Suite

The quadruple room features air conditioning, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as sea views. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Cots

Guest Reviews

fellacher (8/5): Getaway - Lovely property! Clean simple suite , beautiful view with sunbed on the terrace . Enjoyed the firepits accompanied by the cocktail service . Staff quite accommodating Impressed. Of course the spa and related services always top notch . Dinner and breakfast on premises , tasty. The ability to bring your pet and feel welcomed is an asset.
Andrey (5/5): - Overall, everything was good. The room was nice, clean, and comfortable, and the restaurant was excellent. The staff at the restaurant was friendly, and we enjoyed our stay. However, I lowered my rating because of the parking situation. The hotel description states that free parking is available, but in reality, about half of the parking area was blocked off with cones/reserved for staff use. I parked in an available spot that was not marked as reserved, but the next morning a staff member came to me and said that my car would be towed if I did not move it because they needed that space. I was honestly shocked by the situation.
ianf161 (10/5): Great team offering friendly service - This was our first visit here coming for a 4 day break with our retired service dog. The standout point for us was the people working here that were outstanding, I call out a few members of the team that deserve the utmost compliments. Carlos - serving us great drinks during our afternoons and evening by the fire pits and bar Jerson - breakfast service was utterly professional, rapid and friendly. Camilla - also calling out for the breakfast service A great feature of was an on demand shuttle service in Cadillacs to and from the town. David drove us out to the town and offered some great advice for restaurants that are dog friendly. Calling out Christian who also came to pick up from the town on one evening / super friendly and for the remaining days he kept on asking us how we were doing and giving special attention to our dog. Big thanks to Aura that worked in the fire pit area and ensured we were well looked after and also gave special attention to our dog ensuring she has water to drink. The common areas of the facility are to a high standard. The bedrooms could probably benefit from some updating but the bathrooms were good. Our dog has arthritis and she struggled with a lot of the steps around the facility, if you need accessibility then best to ask for a level access room. We were a little disappointed that a couple of our requests were not followed through by the concierge, this is an opportunity for improvement. While they may not have been able to arrange our request to book a dog friendly restaurant it would still be the professional action to follow through and call the customer back to confirm. Overall a great visit and big thanks to the team. Ps - i lost a baseball cap in the hotel - please message me if it is found - pink with a golden Labrador logo.
M2873BZjeremye (10/5): Gurney's: A Must Visit - I wanted to propose to my girlfriend at Gurney's and Ginny made it seamless. She was accommodating, detail oriented, kind, responsive and prepared for anything, including rain. The entire experience was incredible. The views of the ocean are breathtaking, the spa and the offered treatments are a bonus, and the on sight restaurant is delicious. A perfect weekend at a one of a kind location.
LindaLongIsland_NY (10/5): Girls’ Midweek Getaway! - Beautiful oceanfront room, spa days, delicious breakfasts & walks on the beach! Great staff on hand to take care of you! Pool was lovely & we tried everything in The Bathhouse - hot tubs, cold plunges, sauna & steam room. Relaxing & fun!
Lauren (2/5): not worth the price for partial water view - The partial water view room we were placed in was completely rundown and dirty. shower had scum and mold, fixtures were tarnished, ceiling was low and pieces of ceiling were broken. pictures online are not accurate. there was absolutely no sound proofing and we were on the bottom floor so we heard every footstep of people above us which woke us up multiple times at night. the floorboards creaked horribly. very disappointing for the amount of money spent to stay here. we spoke to front desk staff who were accommodating and moved our room for our second night. the property itself and common areas are beautiful and well kept, but for the price you are paying, getting a rundown, noisy room like that was incredibly disappointing.
17karinew (10/5): Great Staycation/Short Getaway - I came here for the very first time back in January 2024 to celebrate my birthday. Upon learning it's the day of my birthday, Cynthia L. from reception upgraded me to one of the oceanfront rooms, and that's when I fell in love with this place. I have made it a staple for me to go back to celebrate my birthday, and each time it has not disappointed. The staffs are super friendly, the food was delicious (yes it's pricy, but this IS Montauk), and the hotel facilities are just AMAZING. I absolutely love the indoor swimming pool, where there are lounge chairs you can sit by the pool and enjoy some sun and view, even during the wintertime. The bath house is just excellent, very modernized, and if you go during the off peak seasons, you can stay pretty much as long as you want. I am going back again this Memorial weekend, and I hope the weather will be warm enough for me to step onto the beach.
eileenrH3409TC (2/5): Huge disappointment! - This was a very disappointing stay at supposedly an upscale hotel. Nothing in the room worked! The room safe was broken - they replaced it 3 times - still couldn't get one to work! This meant we had to bring our wallets & phones to the beach, the pool, & everywhere we went as we could not safely leave them in the room esp since workers kept entering the room to try to fix the numerous issues. The handle & lock on the sliding door was broken. The bedroom light switch was broken & would not turn off. The door to the room would not lock. We did notify the Guest Relations Mgr who comp'd us for dinner but our stay was ruined!
Eloisa (6/5): - Room with incredible view Clean, not so good, room was not very clean, in front of our room was too messy and big trucks was blocked the entrance of our room in the arriving and departure
berangere (5/5): -
KARIN (10/5): -
Elena (10/5): Обезательно вернемся ,прекрасний отель . - Понравилось все ,шикарное спа вкусний завтрак отличное обслуживание,можно с собачками .комфортно в номере Понравилось все нет замечаний…)
madelinef866 (6/5): Just ok - Just ok. If it was less money I wouldn’t be as harsh with review- but for what you’re paying you expect a level of excellence. We had a partial ocean front room. It was mostly a view of the parking lot - but we could still partially see ocean so not a lie. The problem was you could hear EVERY footstep above us. And even them talking (mumbles not what they’re saying). In my opinion that’s unacceptable for a $600+ room a night. We asked to move to higher room because we couldn’t sleep and luckily they were able to - which we appreciated. Slept fine then! Kudos to them for fixing. Spa very nice. Gigi’s restaurant food was good. I also don’t really get the added resort fees (I know it’s common these days) when you’re paying for every amenity anyways. We paid for our room, we paid for our spa service, we paid for our dinner…so what amenity did we use that we had to pay resort fee for? I guess valet but that’s not worth $80+:). When you’re paying a lot for a room it’s an annoying extra charge IMO. Beach is beautiful, montauk is great - those were just my complaints. Also they blast their signature scent too hard throughout property!
tank4justice (2/5): the vibe: lipstick on a pig - I took my mom to Gurneys for her 65th birthday and to relax after losing my father. While montauk is a special place for us and always beautiful, our stay at gurneys was quite shocking to say the least. The front desk was not helpful, it was almost like the twilight zone.. when asking questions they just stared. They were frustrated when we asked to store our luggage so we could attend our massages before check in. The hotel itself was extremely dirty. Dry wall falling off and sprinkling the hallways, untouched for days. The ceiling on our floor started to flood and no one contacted us about it, instead they started to open the ceiling as water was pooling into the hotel rooms nearby. Then about an hour later the fire alarms went off. The spa isnt as nice as it once was, again, the space was dirty and unkempt. The rooms lacked a basic trash bin, laundry bag and our neighbors were able to see through the trees on our patio and into our room. At one point i said, we shouldve stayed at wavecrest. The food was good, the bartenders were nice, the spa was excellent. Sergio, Sandra (massage) and Robert (facial) were incredible. I would suggest you go to the spa then stay somewhere more affordable that is clean.
robertchicoc (10/5): Winter Getaway - Although there was a lot of activity preparing for the upcoming season, the accommodations were great. One drawback was the indoor pool was not in operation. However, $200 was taken off our bill as a courtesy. GiGi’s restaurant on premises was superb. Incredible staff.
Thomas (9/5): wonderful - Location, Cleanlyness, friendly staff the Sound of the heater Fan
maria (10/5): Home away from home! - I was upgraded to an oceanfront room w a terrace -
Euron (10/5): Perfect - Everything was great
kimnT3736KN (10/5): Every time we have visited Gurneys we rate it a 10! The spa is well serviced, the restaurant’s are excellent ! - Gurneys Resort and Spa truly has the best staff and Facilities. The entire grounds are immaculately cared for and the staff is always friendly and welcoming.
sheilagG8516UU (2/5): Terrible - do not come - After driving 4 hours for the sole purpose of enjoying the spa at Guerneys in February, we arrived to learn the spa was closed for work. We never received a call. The week prior, we called to cancel our reservation due to snow. We were told we could not cancel unless it was “state of emergency”. This is no 5 star resort. The manager told us they would waive the 20% resort fee. We only came for the spa. Unacceptable. We have been coming for 10 years and this will be our last.
M571GRcynthial (10/5): Spa Day was truly a wonderful experience! - I just had the most incredible day of pampering, with two amazing treatments that left me feeling like a brand-new person! It all kicked off with a Therapeutic Fusion Himalayan Salt Stone Massage by the talented Kateryna in this stunning room that felt like a sanctuary, complete with a massive salt wall and a dreamy salt base bed—talk about magic! This unique setting worked wonders on my nervous system, making me feel deeply relaxed and re-energized. Kateryna is an absolute pro! She not only tailored the massage exactly to my needs, but with her expert touch, she pinpointed the source of my nagging shoulder pain that had been bothering me for six long months. After just one session, I felt like a weight had been lifted off my shoulders! After that blissful escape, I enjoyed some tranquil time by the fireplace with a breathtaking ocean view while I eagerly awaited my facial treatment. Then came the star of the show—my facial with the fabulous Irma! She was incredibly professional and worked wonders, leaving my skin absolutely radiant. The whole experience was beyond anything I could have imagined! Irma paid close attention to my skin's sensitivities and mixed the perfect combination of treatments, finishing it off with a red light session that added a gorgeous glow. My face was simply stunning! If you’re looking for the ultimate day of relaxation, I can’t recommend these two treatments highly enough, and don’t forget to unwind in the bathhouse afterward for an experience that feels like pure bliss!
RSH_NYC (10/5): Amazing, beautiful stay! - I had the most wonderful visit to Gurney’s as a solo birthday trip. Firstly, the entire staff was lovely and helpful. Amos, at the front desk, was particularly wonderful. He greeted me warmly and upgraded me to a gorgeous room after I shared the reason for my visit. The hotel itself—all the common areas and the gorgeous pool overlooking the ocean—is stunning. The decor is elegant yet casual, and the hotel smells amazing! My room was beautifully decorated, immaculate, and incredibly comfortable. The view from the fantastic balcony/terrace was simply breathtaking. My pancakes via room service were great, and I simply couldn’t be happier with this, my first stay at Gurney’s. I’ll think often of my long (and very cold) beautiful walks along the beach. Though I can’t afford high-season rates, I’ll do all that I can to ensure that I can make it back next January. What a fabulous treat.
Andrew (10/5): -
Nino (2/5): The place is beautiful, everyone else was pleasant and well mannered - I planed this getaway trip as a surprise for my daughters 21st birthday. Very disappointed with the front desk people. The room i booked was not available so to make it up to me they gave another great room by the beach first floor. Great they tried i understand but It felt claustrophobic. I asked for an upper level room. They after send me and my daughter complete out of the resort to this other building away from all the amenities. It smell like mold and I got sick with upper respiratory infection. I was in antibiotics for days. It was their fold for overbooking my room. Why did I have to pay the price for it. I felt bad that on my daughter’s birthday nothing went as planned.
Zeynep (9/5): -
jonsM54SG (10/5): Always the best and perfect slice of home - Just stayed at Gurneys for a quick, off season overnight trip and as always is wonderful and always goes by so quick. From the moment I walk in Ms. Ingrid always welcomes me like I’m apart of her family coming home. It has been a rough several months hence the few overnights, and not sure if she knows it, but has helped tremendously by just feeling comfortable and welcomed. Super informative, communicative and professional, my check in or check out process always goes smoothly and always lines up with the valet. My room was beautiful as always, clean and comfortable. Couldn’t recommend more and Ingrid as the first point of contact makes going to Gurneys a true special experience. Thank you.
L3358HYmarks (10/5): Off season Gurney's works well! - Gurney's is the top large resort on Long Island and clearly the best in Montauk. It is amazing that Trip Advisor rates it # 10 in Montauk??? They have a Winter stay special that is a great way to enjoy the beach without being on the beach. The guestrooms are updated and comfortable and of course the views can't be beat. Be aware that you need to walk outside and to traverse several flights of stairs in order to access the facilities no it may not be an option for those who are limited with mobility and definitely not for complainers/whiners :). The expanded Seawater spa offers a large pool plus a full array of hot tubs, cold plunge pools, steam and sauna. There are adult swim hours from 8-10am if children irritate you. There is a serviceable fitness center as well. The restaurant Gigi implements breakfast expertly and a $60 per day credit is part of the Winter package. It's an interesting opportunity to witness and experience Montauk in the very off season. Restaurants are available, there is no traffic, and there is good value- certainly not the case from May-September. Hot chocolate and apple cider are served each day from 11am-4pm which is a nice touch. The staff is professional and friendly and they seem to enjoy the "off-season" crowd who are much different from the Go Go Summer people.
Deirdre (7/5): Good - I like Gurneys and am a repeat guest since the 1990s I booked in Feb 2025 for 3 adults. The room had a king bed and pull-out couch. The pull out was broken and uncomfortable and there were no pillows and a thin blanket. It was cold. I think Gurneys has the money to purchase comfortable pull-out couch/sofas. Or you could have given us the option for 2 queen beds.
Lucy (10/5): Fabulous Winter Beach - Amazing beachfront. Happy staff. Good food. Nothing.
megroarick (10/5): Fantastic Service from Staff - Gurney's Resort was incredible. I wish I would have spent more time there but I will definitely be back. Cynthia, the Front Desk Manager was great and that made for a great first impression. The restaurant had great food and atmosphere. The coffee bar in the morning was perfect for my morning walk out on the beach. I would definitely recommend this spot to anyone and I can't wait to go back.
B71MZjennifers (10/5): A beautiful stay - Absolutely beautiful and an amazing experience. The staff is so attentive, the amenities are top notch and clean and the food is amazing; a must go for any occasion!
JH112211 (2/5): A glorified motel 6 - The only good thing about the place is the location…. The staff for some reason thinks they are better than you they treat you like a peasant for some reason not sure why …. this place is a glorified motel 6. The rooms are trash they are dirty the paint is pealing nothing about this place is luxury but the view …. I paid a cyber rate of $325 a night and it was still to much i cannot fathom paying retail price for this place… They lack in every aspect of luxury the drinks are $30 the food is not good …. Can’t say about bad stuff about this place … but it is a nice nice nice location …. do you best to not stay here. Moldy showers.
matthU1023EW (10/5): Winter getaway to gurneys - Amazing setting, amazing facilities, amazing staff. Everyone was accommodating, attentive, and kind. They made the extra effort to make sure we were comfortable, upgraded our room without asking
kimsB7310EO (10/5): Wonderful atmosphere and staff. All new restaurant and rooms. All renovations were outstanding. - My husband and I celebrated his 60th birthday at Gurneys! It was incredible! One of our best experiences at a top notch hotel. The amenities were beautiful. All new renovations. And best of all was Cynthia Lozano at the front desk. She went above and beyond to make our experience a memorable one! Thank you to her and all the staff at Gurneys. Can’t wait to return!
Veronica (10/5): - I was there for my birthday and it was lovely! Had a room on the ocean/ocean view. So dreamy and beautiful! I loved the staff and food and the spa!! 10 our of 10!! I would stay here again!
jackiekleinman (10/5): We will return! - Gurney's was a wonderful experience from check-in to check-out. As it's very popular in the summer, the colder months offer a peaceful retreat. The bathhouse and pool are not busy, and the staff allowed guests to stay beyond the 50-minute limit. We had one dinner at Gigis and one dinner in the room - both were excellent. We had room service for breakfast, which came hot and was delicious. The entire staff was very friendly and the bartender did not disappoint on the cocktail, the il diablo - we ordered it twice. It was our first time staying at the resort and were granted a 'newbie' upgrade which was ocean front and fabulous. We bundled up and took a stroll on the beach and had drinks by on of the many firepits. We didn't take advantage of the heated igloos, but the looked very festive and cute. I would without a doubt recommend Gurney's to all of my friends and family.
629stevenz (10/5): A Spectacular Family Stay at the Newly Renovated Gurney’s Montauk - My wife and I, along with our two young children, had a truly spectacular stay at Gurney’s Montauk Resort & Seawater Spa from November 9–11, 2025. This was our first visit since the recent renovations, and the transformation is exceptional. The redesigned lobby is warm and elegant, and the new restaurant and bar area are absolutely stunning. We especially enjoyed GiGi’s—both the food and the cocktails were outstanding. We stayed in a one-bedroom oceanfront unit, Room 558, which exceeded every expectation. The room was spacious, beautifully updated, and offered perfect, unobstructed ocean views. Waking up to the sound of the waves was a highlight of our trip. Service throughout our stay was impeccable. Every request was handled promptly and with genuine care—often just a quick phone call away. The staff as a whole was friendly, attentive, and professional. A special thank-you to Cynthia, the Front Office Manager, who went above and beyond to make our stay memorable. Gurney’s delivered an exceptional experience for our family from start to finish, and we look forward to returning soon.
Winick (8/5): Lovely and restorative. Will be back soon - I love the location it’s just really special the outdoor space on the ocean front two bedroom suite is magnificent. The view from the spa and gym is magnificent The rooms need some updating. Lots of cracks in the bathrooms in the grouting. Need some painting. The inside of our door had all these strange hooks on it. Had to constantly ask for housekeeping. Should be twice daily at that kind of place
John (10/5): -
NYCtraveller60 (6/5): Lacking in Luxury - Gurneys markets itself as a luxurious beachfront property. It has a lovely beachfront and the oceanfront views are nice but the property does not live up to the luxurious billing. The rooms are big but lack warmth and feel drab. Attention to detail is missing. For example, the light fixtures in our room were missing working bulbs. Supplies are not replenished (e,g. coffee creamer, soap). In addition the offerings onsite are limited. Except for some early morning yoga classes, there is little programming available during the day. Food was good but not exceptional. Not sure that I would return.
Carolyn (6/5): It was good but definitely not worth almost 900.00 for one night.definitely overpriced - We love the property we were time share owners for 25 yrs We stayed at an ocean view room. It was very small a the rug in the room was very dirty I couldn’t go without my shoes on and the day bed on the deck was dirty. The bathroom was very dark and very small. For October prices I thought 883.00 was very expensive
michellewQ8895CK (6/5): Gurney's Visit - We return to Gurney's for the stunning ocean view, especially from the third-floor deck, which always makes the trip special. However, this visit had some challenges. The in-room dining service was difficult to reach, with about 50% of the calls going unanswered. Additionally, there were significant customer service issues due to a language barrier. Towels were not replaced, and the glasses, when they were eventually replaced, were dusty. An unexpected wedding event one floor up also disrupted our serenity. Despite these issues, the food was quite enjoyable, especially the lamb chops, the ribeye, and the desserts. The room was priced at $1,000 per night during the off-season, which did not reflect the quality of service received.
CLF422 (8/5): Location lovely, service high-quality. The only problem is the dreary rooms.. - This is a tough place to review because of the inconsistency. The location is obviously excellent, right on a lovely piece of private beach. Beautiful view. One thing you'll notice is the Absence of noise: very few boats, no power boats, no jet-skis, no airplanes with dopey signs. Its peaceful. Some days you can see seals or whales from your room. The service overall is excellent. There is ample help -- at the desk, at the valet, at the restaurant(s). Everyone seemed quite professional and helpful and we stayed about a week. The dining is pretty good, albeit limited selection. If you need ice, call and they show up quickly with a large bucket. The spa is excellent, some of the best massage and other treatments ever. Expensive, but excellent. The gym is fine. The big negative here is the rooms. We had an ocean-front room, maybe 300 sq ft with a small balcony, but the room was pretty depressing. Importantly, the rooms (and we saw several hoping perhaps to change/upgrade, but no) the rooms look NOTHING LIKE the lovely rooms shown in the website photos. The furniture is modest and worn, the carpet is worn, the TV is basic and rather small. There is no little desk to do any work and really only one chair. The room is completely UNDER-furnished. There one small bureau (of drawers) where there should be two or three. The closet is no more than about 2 feet. The bathroom is the size of a small closet - from the entrance door to the shower door is no more than 4 feet, maybe 20 sq ft total, you could not possible extend you arms. One small sink, one small shelf. And we were told our room was 'refurbished' recently. I'd hate to see the "before picture!" The problem with the rooms (apart from the problems) is the pricepoint: in mid-September over $1000/night. On balance: the location and service deserve 4 to 5 stars. The rooms honestly no more than 2 stars out of 5 - but at 5-star prices. I'm going with a 4-star review because of the exceptional service, but you could easily say 3-stars as the rooms are so flawed despite the high price.
rachelcol (10/5): Idyllic Beach Front Hotel - I stayed here for a weekend at the end of summer, and couldn't recommend it more! We had an ocean front room and it was a treat to be able to wake up in the morning and watch a couple of whales breach right in front of us. We were incredibly lucky with the weather .We were able to enjoy beach side drinks and dine outside at their new restaurant, Gigi's. The beach club has a full bar available to guests. Drinks are pricy, $25 a cocktail, but what you would expect. All the staff at the hotel were incredibly friendly and answered all questions we had. At the hotel, we especially loved the bath house facilities, where guests had complimentary access to a sauna, steam room and plunge pools. In addition to the hotel pool. We find typically hotels charge extra for access to things like this, but all we had to do was book a time slot, which was nice as it meant it wasn't super crowded. We also loved the fact that the hotel had a free private transfer service. It is based on availability, however, we used it a couple of times to take us back and forth into town, and it was immediately available every time. We had a 10/10 stay, and can't wait to visit again!
Carol (8/5): - We had a lovely one night stay. Everyone was very friendly. Having my dogs there was a treat. The spa was great and relaxing. GIGI’s restaurant is a must. The only complaint I have is that the bedclothes need to be updated. They were torn/frayed in multiple places. Other than that it was a great trip.
Darryl (10/5): - wonderful place only criticism is how far away rooms are from lobby and the rest of the facilities
susanjP7220VN (4/5): A disappointing visit - We have been before and always have a wonderful time. Staff is extremely courteous and helpful. Unfortunately this trip had a few too many complications. TV not working in the room, could not fix as IT was not on site. Workmen were very accommodating and tried to communicate with IT to reprogram, however IT did not respond. Workmen also tried to switch TV’s from another room but could not program to work. I was then moved to another room and unfortunately the other room had a history of issues, so I was moved back to original room. That was the first night. My request again was someone needed to fix or replace the TV. I came back to the room the next day to the TV turned on but I could not access menu or guide and would go blank. Housekeeping then tried but could not make the TV work correctly and that night I was told the system had a weak line. That was not believable as next door had their TV on and so did my friend in next room. So 2 nights spent with no solution and no TV. It was not until the next morning when I was checking out, the TV miraculously turned on. Not acceptable. What I must say is Sheri in customer relations filed a report and could not be more gracious and helpful. The manager, Cecilia, also was gracious to adjust my bill with an accommodation which I was very appreciative of. Again, the staff should be applauded as they were patient and very helpful and hardworking. The problem seems to be managing this property. They are responsible to have their hard working team have the ability for a solution. You don’t have someone check into a room when every component is not checked first. Had someone checked the TV they would have detected the problem. Had someone checked the room they moved me into and saw the furniture had burn marks, and there was a bug issue in the bathroom, they would have put me somewhere else. In regards to the property, you cannot have workmen doing construction in the wide open spaces where people walk with debris and wires on the ground. You cannot have trucks coming in at all hours removing septic waste, delivering oil, or transporting boxes where guests are residing and cannot keep their doors open to hear the ocean. That is the draw of Gurney’s Inn…the sound of water, surrounded by nature, the calmness of the spa and the opportunity to enjoy your wellness classes, quietly on the deck. I would like to return but I am very skeptical. Thank you, SPJ
Omar (2/5): Pay Attention ! - Charged my card $714 for no reason after I had a prepaid reservation for $1134. Pay attention to your card. Had to call to get that reversed. If you don’t pay attention they will get you! Room smelled moldy, and bathroom is extremely small. TV is extremely small as well. You honestly just paying for a nice room. Not worth it. Only cool thing was free parking.
I4945IHchrish (6/5): great location but completely overpriced - great location at the beach. hard to beat but mediocre room (few towls, amenities in the bathroom etc), partial ocean view is more parking lot than ocean, food not special (there is much much better in the hamptons) and staff not so nice and helpful (i guess they assume people come anyway) completely overpriced overall - it is overrated and not worth the money
Amandip (10/5): - Amazing resort, very friendly staff, food and drinks are Amazing! We enjoyed our stay.
Naiem (2/5): - Rude disorganized staff. Check in process was absolutely hideous. They put us in three different rooms and couldn’t manage to figure out which room is the proper one. They told us the air conditioning and one is broken. They did not offer any discounts. The bartending staff at the outside fire pit facility is absolutely rude and unfriendly.
Shan (8/5): - The bed sheet is not very clean. There are still some grains of sand on it, and it feels like it hasn’t been changed.
Galina (5/5): - The front desk staff was unfriendly and not professional Nice property but outside is kept better then rooms
Caroline (10/5): - Gorgeous beach!
Andrew (10/5): - After Labor Day it’s very quiet and it feels like you have the resort all to yourself.
Ted (6/5): -
Native_LIer (8/5): Sweeping Atlantic Ocean views that will drain your bank account - - known for being very expensive & does not disappoint - the location is a 10+ un-obstructed Long Island view of miles of Atlantic Ocean - other than the room prices, the only real complaint is that this place is not accessible for anyone with a stroller - from our room we have to carry stroller up & down 10 or so steps multiple times a day leaving my back in not-so-great shape at the end of our short stay - the water-side restaurant is at least reasonably expensive with direct, un-obstructed view of Atlantic Ocean
stephane (5/5): -
Julio (10/5): - Amazing property.
Patrick (7/5): -
Kristopher (8/5): - It was clean and staff is very nice
Explorer53802200693 (10/5): Great service, great beach, great food, great spa - Gurney’s is everything it states that it is, a luxurious ocean resort with top quality service. The staff are not only polite, but also ready to provide great service. The rooms are small, but have all that is needed, and most of your time will be spent outside the rooms. Best beach, great service on the beach. Excellent spa and fitness center. The food is very good. Ingrid at the front desk was excellent, finding us a room to stay for an additional day, when we did not want to leave, and the resort was already booked solid. We will certainly return to do it again.
Michael (7/5): very Good - The Beach was nice Food was nice Got our orders wrong a few times due to bad english
Patrick (10/5): - Place is All Time!
FABIEN (9/5): -
Joyce (10/5): - We attended a party in Montauk next to the resort. Gurney’s location was convenient and offered shuttle service. The resort itself is situated on the best beach and has a great vibe. Music on the beach during the day and by the fire pit at night.Amenities including gym, indoor pool, outdoor pool, spa were great. We had a nice dinner at GiGi’s overlooking the ocean.We will be back!
A1608SGscottd (10/5): Great family vacation - Gurney’s Resort & Spa in Montauk is a fantastic family vacation spot with warm, attentive staff, breathtaking ocean views, and beautiful, comfortable accommodations that make every moment relaxing and memorable.
MetsJake7 (10/5): A Truly Exceptional Dining Experience – Gigi’s at Gurney’s Deserves More Than 5 Stars - From the moment we were seated, everything about our evening at Gigi’s was flawless—an exquisite 10 out of 10 in every way. The service was attentive, gracious, and polished at every level, setting the tone for what quickly became a truly world-class experience. Every detail was thoughtfully executed, from the ambiance to the pacing of each course. The cocktails were expertly crafted—balanced, creative, and beautifully presented. The appetizers set the bar high, with each dish somehow outshining the last (we couldn’t resist the Hamachi, Tuna Tartar, Beef Carpaccio and Giant Shrimp Scampi). And then came the entrées (Lobster Tagliatelle, Ribeye with Angry Lobster Topper and Seared Scallops): bold, refined, and absolutely unforgettable. The flavors were vibrant and layered, the presentation was stunning, and the quality of ingredients was undeniable (What makes Gigi’s stand out is not just the food or setting—though both are extraordinary—but the feeling that every element has been curated with passion and precision. It’s clear this isn’t just a meal; it’s an experience designed to linger in your memory. We left already talking about when we’d come back. We’ll be recommending Gigi’s to everyone we know—it’s simply not to be missed.
Lenilson S. Caeiro (4/5): Low vibe resort - It took us 40minutes to check in, for an already late check in at 4pm.
Leonard (2/5): - This is probable the worst resort ever ! I booked online a room for 2 adults and 2 kids and they give me a room with 1 bed and 1 couch and they dont even provide you with blankets and on top of that they charge you 20% more of what you paid online. I get it its the hamptons but you do not get what you pay for and if you want to use the cabbanas at the beach they want $800 for it and you order drinks at the beach they charge you but you never get the drinks and on top of EVERYTHING the place is under construction there is huge noise dust the whole area smells like paint but what you gonna do. This was my second time here and my last. For the money that you gonna spend here for 2 days you can go to a 5 star resort anywhere in the world and get the best service for at least 10 days. So youre just paying for the name and get nothing in return. If you want to have the worst time of your life you should stay at this resort
mygooglel (4/5): Disappointing - Booked for a family celebration. Price point was high as we stayed on the beach in a cottage. From start to finish there were issues no guest expects to deal with when paying 1000's and on vacation....ants, that came home with us, bad food that resulted in severe food poisoning, bugs in overhead bathroom fixture, leaky ceiling resulted in flooding in lower living area, fireplace that didn't work and gas fumes that leaked with faulty wiring. Some pictures attached. We called about all of it. No one could fix the fireplace so it was disconnected as it passed a risk. Flooding happened after it rained overnight coming through under the door to the outside and completely coated the lower living area floor which became a safety hazard as it was slippery; we cleaned up with towels and put ice bucket under the leaky ceiling. Ants, they came with water/vinegar solution to try and combat but there were so many in the kitchen that spread to the living room and ultimately traveled home with us. All dining expenses were reimbursed but there's no excuse for serving bad/spoiled food. Spoke to Director Nicole who said they would do a walk through. Totally disappointed as some attention to detail and quality control was apparently not done and it was a busy time when we stayed. We go to Montauk all the time and I wanted to stay here for the experience and accommodation of staying in one of the cottages. I should have seriously considered other reviews and family/friends experiences, but you need to find out on your own. It was disappointing 😕
Yelena (7/5): - It was a lot of fun. Proximity to the beach. Great night live lots of things happening. The shower in the room was broken. The air conditioning was too loud. For the money that we paid the room did not meet my expectations.
Dominic (10/5): - I love it
csta8 (6/5): Must Improve Customers Service - The spa service is amazing. Relaxing atmosphere for massages and facials. The customer service however needs to be improved. Send a gift card, and it was delayed, sent to the wrong email address, , etc. Slow to respond to requests for confirmation…..
alangW4753RP (2/5): AWFUL- NEVER ENDING CONSTRUCTION AND TERRIBLE SERVICE - Service is nonexistent. You’re treated like just another walk-in at a retail store, not a guest paying $1,300+ per night. There are 5-7 employees standing around at the front desk, yet no one greets you, asks how your day was, offers water, or makes you feel like you’re at a luxury resort. The views are incredible—but that’s where it ends. Management clearly has no experience running a 5-star hotel. There’s zero leadership. The walls are paper thin (we booked the oceanfront king suite) You can hear everything from the guests upstairs, there’s no privacy on the balconies, and no turndown service—nothing that justifies luxury pricing. Smallest bathroom I've ever seen, not even a place to put towels. The beach? Embarrassing. Old, rundown chairs, faded umbrellas, and no beach service whatsoever. You’re basically at a Holiday Inn with an ocean view, not to mention the incessant construction noise and aggravation. When we booked a month ago, we asked if construction would be done before our stay. They said “yes”—BLATANT LIE. don't believe me, call reservations now I bet they say the same thing. And here's the kicker, when we checked out they charged us 20% for resort fees! Are you kidding me?! For what to hear construction at the beach, to wait 20 mins to valet while the construction trucks moved or to be offered "free" coffee just for to put $5 in the cash tip jar (like a cash bar at a wedding/ give me a break) This isn’t about the price—it’s about value. Most guests here (myself included) aren’t worried about spending the money—but you expect something in return. Right now, you get nothing. Expect the typical canned manager response about “emailing to make things right.” Let's see if anything really happens. But unless there’s a full service overhaul, this place will be empty in a year. Leadership, staff training, and basic hospitality are urgently needed. Until then, save your money.
Anthony (8/5): - the property is beautiful however there was construction being done upon the premises and certain areas were closed off
QuentinB1388 (2/5): Bad hotel - The hotel is pretty basic overall. The staff didn't seem attentive or well-trained, and the rooms were very small with an unpleasant smell. The only upside was that our room had a nice view. As for the food, the on-site restaurant GIGI was just okay. I was disappointed to find that the menu isn't the same as the GIGI in New York, which was what I had expected. Breakfast was fine, though the waffles we ordered were undercooked. The beach itself is beautiful, but the sunbeds are extremely old - some even broken — and there was garbage scattered on parts of the sand, which really took away from the experience. The only real highlight was the spa, which was very nice and well-maintained. Would I come back? Honestly, no. At nearly $1,700 per night, the stay felt hugely overpriced. I wouldn't value it at more than $300/night. Other guests at the beach were also complaining, so l don't think I'm the only one who feels this way.
Sarah (1/5): Terrible. Don’t waste your money. - The best part of the experience were the wonderful valet attendants. The check in experience was terrible. I walked in and watched while 6 people (2 attending to others) were having a chat. I walked up to them and was made to feel I was interrupting. I then had an issue with shortening my stay which I had previously tried to resolve through both booking and reservations. The “manager” stood by and watched while I explained the situation then whispered to the check in attendant that they would not refund the night. I asked to speak with the manager who was standing in sight. The manager then proceeded to provide me with the attitude of a teen who had zero customer service experience. The hotel is under construction and while I’m sure it will be lovely when it’s done, the noisy work in the restaurant area is terrible. The kids were finding left over screws from the boards that were laid in the fire pit area. The rooms were filthy. The floors not clean. Given the price of the hotel, I would expect a better experience. Stay somewhere else.
stephenwN60QC (2/5): NEVER EVER STAY HERE!! - I never write reviews but this was the WORST hotel experience I’ve ever had. The staff had the worst customer service anywhere I’ve ever been, completely rude and didn’t care. We spent a ton of money to stay for 4th of July week and I wish we would have left sooner. - no cell phone reception but a few places and wifi is awful and was completely out for almost half a day. - the front desk couldn’t be more rude and no one had any idea if they even had an iron or not after I asked three times and waited over an hour. - they let anyone and everyone into the hotel even though they aren’t paying for it. There were so many people by the bar and on the patio that you couldn’t move or get a drink. The patio manager was the biggest jerk and was proud of it. The crowd was mostly hoodlums and there were two kids in their 20’s making a rap video next door to us on their phones. I told the manager about everything going on and how disappointed we were and she offered $300.00 after know we spent thousands which showed how little they care about your happiness or experience. - the rooms were still in poor shape for spending thousands of dollars a night. Furniture had chips all over it and the bathroom is tiny tiny. Whatever you do, do not stay there ever, they don’t care about your experience or how much you’re paying to stay there.
950brunaf (4/5): Not good for working or families - I don’t usually write reviews, but the Gurneys was such a mismatch with our expectation that I feel the hotel management and guests considering it must be aware. We were very excited for our family vacation and my husband was planning to do some work calls while we were there too. Working during the trip: 1. There is a huge construction happening throughout the hotel lobby/restaurant. We weren’t notified at all! It’s loud and makes it hard to do calls! 2. WiFi is choppy and weak. Families: 1. The property has lots of stairs and no elevator access. It’s impossible to navigate with a stroller, there is no staff around to help. it was very difficult to get around for me and my 9 month old baby. 2. One of the reasons we booked Gurney’s was bc of the kids club. However the staff is inexperienced and puts minimal effort into it. They turn on the Tv multiple times throughout the day instead of proposing activities w the kids. General service: Horrible. Staff feels like temp workers with minimal training. 1. Front desk often doesn’t pick up the phone 2. Restaurant staff is slow and not very familiar w the menu 3. Beach team is too young and inexperienced 4. I ordered amazon boxes to the hotel while we were there and they could t find it, kept telling me they hadn’t arrived. Thankfully Amazon had a picture of where it was dropped off… Basically the property has a good hard-product , but management is not doing a good job. It’s a pitty! A few employees were very nice a helpful, like the vallet guy from Jamaica. Also, The partnerships are cool, such as with D&G.
277fionav (10/5): 5 star view with 5 star service to match - The Fire Pits at Gurney’s is hands down a MUST do when in the Hamptons. The beautiful view overlooking the ocean, amazing music (DJs there always 10/10) delicious drinks, cozy fire pits.. all add to the true Hamptons experience of lux, fun, and good vibes. Wally, who manages the Fire Pit, went above and beyond and took exceptional care of our party. He greeted us so warmly, led us to a cozy, scenic table overlooking the ocean, which was truly picturesque with the best vibes. Wally truly elevated the experience we had at the fire pits- he is EXCELLENT, attentive, and usually wearing a gorgeous hat so you can’t miss him!! HIGHLY recommend getting a table at the Fire Pit if you want to have the most fun night in the Hamptons.. be sure to ask for and thank Wally!! He truly made our experience at the Fire Pit a night for the books- the memories we made over delicious drinks, the warm cozy fire, and fun music will continue to be cherished deeply, thanks to him. Can’t wait to go back soon!
Marcelo (8/5): Very good - There was a ongoing renovation on the hotel. The kids Club was closed during all our stay. On the day our arrival, the restaurant was closed for dinner. In the firepit, only drinks were being served. On the second day, it was raining, windy and cold, but breakfast was served only outdoors anyway, with no option to sitting indoor.
Qiutong (6/5): - Valet parking process wasn’t clear and we had to retrieve our bags from the car after checking in. Room looks old and bathroom had bad smell.
Kristin (2/5): Very poor -
Jamielynn729 (10/5): Cynthia is the best! - We had a recent trip to gurneys and have been coming for years! Cynthia , the front desk manager made sure our stay was perfect and we have already booked our next time to come this summer! Cant wait to go back!
Jennifer (1/5): Disappointing particularly for the price! - The view The management of the hotel was horrible - very poorly organized. No communication between the hotel and the dining rooms or the Spa. We were put in a "Residence" from which it is impossible to reach the lobby or dining area by foot if you have mobility issues. They offered a pick-up service but the hotel rarely answered the phone such that we felt stranded. When we wanted to return to the "Residence" from the dining room, they informed us it would be a 30 minute wait. When we informed them that this was unacceptable to us, the manager informed us he would no longer speak to us. It was bizarre! When we tried to confirm our dinner reservation for the Gigi restaurant, the reception told us it was closed but when we went physically to the dining room they confirmed that they would be opening and serving. So badly organized! Hotel room was worn and unacceptable for the price; plus there was sand all over the floor.
Lindy (6/5): Disappointing. Lovely location, ok hotel with bad service - Spacious suite; lovely view of ocean Housekeeping - very helpful Check-in was a mess. Person didn’t know what was going on or even where our room was! Paid for an extra day so we could check in earlier. As we were rushing to a wedding. Front desk had no idea of this. Room was 10-12 minutes from Check-in. Was no car to take us up to our room. So we had to schlep up many stairs to high room. Bellman and manager helped with luggage. Room was 85 degrees. My husband had called the day before to tell them all our details and timing but no-one told housekeeping. So we arrived at a boiling suite and got ready in sweltering heat. Took several hours to cool down . Assistant Manager begrudgingly helped with ac as the temp gauge was not working. Kept going up. For almost $2000 a day, the ac issue and his attitude was surprising and very disappointing- he was in such a rush to leave- didn’t really care about the problem. We also asked for an umbrella for our patio as it was really hot, but couldn’t get one. Plus, outdoor pool wasn’t open -staff told us the permit was delayed. Also surprising for summer. Besides housekeeping which was responsive and courteous, service was like a 2-star hotel or what you’d get at a motel. Went for wedding brunch at the Montauk Yacht Club. As we were leaving and about to call a cab, one of their staff asked us where we were going, and spontaneously offered to drive us back to Guerney. Now that’s service!
Daniel (10/5): - We were able to check in early. Nice staff
Jennifer (8/5): - Although there were some initial hiccups, overall we had a pleasant stay. This was definitely due to Jennifer, the assistant front desk manager, who took our complaint seriously and did everything in her power to rectify it. So even in spite of the initial challenges I would stay here again. Thank you for making our stay pleasant Jennifer
Dina (10/5): it was amazing! - the pillows on the bed weren't very comfortable
DaynaThomas (10/5): Family Escape: Kids Club for the win - We recently stayed at Gurney’s and were blown away again by how thoughtfully the resort caters to families. The absolute highlight of our stay was the incredible Kids Club, led by the amazing Ginny. Every day, our children were thrilled to head off for fun-filled sessions that included arts and crafts, kid yoga, and cozy movie afternoons. The activities were not only engaging but also gave us peace of mind knowing our kids were in a safe, nurturing environment. Ginny brings such warmth, creativity, and genuine care to her role—it’s easy to see how much she loves working with children. She made a personal connection with each of our kids, and they adored her from day one. And while the kids were having the time of their lives, I had the pleasure of meeting Grigor, the bartender at the main restaurant. During lunch, he excitedly shared his latest creations—custom mocktails crafted for both kids and adults. His joy and passion for his craft were infectious, and his creative drinks quickly became a fun highlight for the whole family. Thank you to Ginny, Grigor, and the entire Gurney’s team for making our vacation so memorable. Your thoughtfulness and energy made all the difference.
Terumi (9/5): Superb -
Jason (10/5): - Gurneys Inn was a beautiful place to stay. The staff extremely attentive and friendly!
B4447WNkevinp (4/5): First time at Gurney's for our Mini Moon - We stayed at Gurney’s for our honeymoon, expecting a relaxing and memorable getaway, but unfortunately, we left feeling somewhat disappointed. We were not made aware of the extensive construction taking place on the property, which had a significant impact on our experience. The lobby and restaurant were closed, and the atmosphere was disrupted by construction noise, debris, exposed wiring, and unfinished guest areas—all of which detracted from the luxury environment we anticipated. Despite it being our honeymoon, there was no acknowledgment or special gesture to mark the occasion—a thoughtful touch we would have expected from a resort of this caliber. Additionally, we struggled to get in touch with staff throughout our stay; calls to the lobby, concierge, and spa went unanswered on five separate occasions. To add to our disappointment, our shower didn’t drain properly and would back up when in use and one night when returning from dinner around 9:15 we had planned to enjoy dessert by the fire pits—one of the few guest areas open—only to be told the kitchen had closed at 9:00. That said, there were some highlights, room service was excellent—breakfast arrived quickly and was delicious—and when we requested ice from the front desk (since we couldn’t reach anyone by phone), it beat us back to the room. We also appreciated the bath house, which was a beautiful and tranquil space, though it was disappointing that the guided experience advertised on the website didn’t seem to be offered.
paul (6/5): - Still under construction. Very pricey.
Hiu (4/5): - Room was noisy due to footsteps above and was only given a choice to downgrade our room
822fernr (10/5): two day getaway - It was a great offseason getaway. The restaurant was tops and the views are so relaxing. The new pool and cold plunge are fun. Loved the sweatshirt robes on the deck overlooking the ocean. Rooms overlooking oceans are the ones to book We will go back in the fall. Front manager Cynthia is super. She should receive a raise.
Kenny (10/5): Great stay on the beach - Excellent location on the beach. Spacious accommodations. Excellent service.
Nicole (8/5): Very good -
Lyudmila (3/5): Staff is very good! Valley guys! Bell boy !Waiters in restaurants - It’s need more work in room! For this money what we paying! Property is ok!