Mirage Express Patong Phuket Hotel

Location: 184/25-28 Phangmuang Sai Kor Road, Patong, Amphur Kathu, Phuket 83150 Thailand, Patong Beach, th

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Car hire
• Solarium
• Shared lounge/TV area
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Exercise/lap pool
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double or Twin Room with Balcony

  Located on floor 7 and above, room features a balcony, flat-screen TV and electric kettle. It also has a safety deposit box and private bathroom.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double or Twin Room

  This room has a flat-screen TV, electric kettle and air-conditioning. It also has a safety deposit box and private bathroom.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• DMITRII (2/5): Отвратительгый персонал на завтраках. - Расположение, ежедневная уборка Первый день брали без завтраков, на следующие 2 дня взяли с завтраками и вот что вышло. Ребенок проживает бесплатно, но завтра стоит 150батт. Наша вообще с утра ничего не ест. Может 1 тост с водой или пару ложек риса. В итоге положили ей в тарелку 3 ложки риса, она начала есть. С диким криком подбегает сотрудник кухни и орет - вы кормите ребенка - платите 150 батт. Я тыкаю его в тарелку и спрашиваю - 150 за 3 ложки риса и стакан воды, не много ли? Орет платите. Швырнул ему тарелку, сходил в 7/11 купил рис и дал ребенку. На выходе жена взяла малой 1 тост в номер, это же чудо юдо тыкает на табличку - воровство в столовой. На моё возражение - воровство куска хлеба, за который я оплатил. Ответ - ешьте тут. Менеджеры отеля встали на сторону столовой. Если ваш ребенок хочет хоть кусок хлеба - платите 150 батт. Послал нафиг. Максимально неприятная ситуация!!!
• DMITRII (1/5): В целом то все нормально, впервые за все время столкнулись с тем, что даже вода на завтраке для ребенка за деньги - Уборка, местоположение. На третий день на завтраки мы уже для ребенка принесли все свое и рис, воду и хлеб для тостов из 7/11. Демонстративно все поставили на стол. Сделал тосты из купленных. Думал и тут доколебаютсЯ что используем их оборудование для приготовления своей пищи ) удивлено смотрели, ничего не сказали.
• ALI (6/5): -
• DMITRII (7/5): Первые сутки хорошо! - В первый день заехали уже поздно, около 18-00. Рядом рынок с морепродуктами, 2 основных ТЦ на патонге. Расположение, цена - качество! Ничего не предвещало беды. Дальше будет негатив в следующих отзывах (дни отдельно покупались ) На тот момент устроило все. Сам немного накосячил и при бронировании выбрал вместо завтрака - номер с балконом. Пока все устраивало… до поры до времени !
• محمد (6/5): -
• Lhoussine (8/5): -
• Mahina (10/5): -
• Arora (8/5): -
• Alaa (1/5): -
• SARDOR (3/5): -
• Vladimir (7/5): -
• ثعلي (3/5): اقامه سيئه - موقعه النظافه وموظفين الاستقبال
• Zakaria (9/5): -
• MD AMINUR RAHAMAN (8/5): - The room-size was little compact. Rest things are okay.
• حسين (7/5): - السعر الغرف صغيره
• ศรินทรื (8/5): -
• Nadeem (5/5): Overall average - Location They charged me for breakfast for my 4.5 years child as my booking was with breakfast
• Efren (10/5): - Everything staff was great
• Nowakowska (5/5): -
• Liubov (10/5): -
• Belkacem (9/5): -
• Neelesh (9/5): -
• ADEL (7/5): - الموقع مميز جداً ،، قريب لمول جينغسليون وشارع العرب حجم الغرفه صغير جداً
• Yolanda (1/5): - Céntrico La tarde del Viernes 13 Marzo, llegamos sobre las 21:00hrs y tuvimos un trato pésimo por parte del recepcionista (un señor calvo y muy estúpido). Pagamos en efectivo, y no nos dió el cambio, dijo que no tenía dinero para devolvernos. Al reclamarlo nos gritó y nos dijo que subieramos a nuestra habitación haciéndonos burlas. Tampoco obtuvimos ningún recibo del pago de la estancia. Pagamos Habitación Superior y nos dieron una con ventana a una pared del edificio contiguo. Habitación oscura. El día que nos fuimos a la 09:00hrs ninguna de las 3 recepcionistas quiso llamar a un taxi, increíble!!
• Ranjith (8/5): - The location Room is too small
• ABDULLAH (8/5): -
• Hari Prasad (6/5): Have more better options around at the price - -Location - Wifi - Breakfast - Bathroom was visible from in and out - No balcony and window was adjacent to next building, nothing to view - Suffocating - Charged 300 for early check inn
• Egor (6/5): - Бассейн на крышке это топчик. Номер обставлен приятно, хорошая душевая комната очень маленькие номера, тесновато там находится, вещи повешать сушится некуда. Довольно шумно от улицы и от кондёров снаружи
• mitrax (9/5): -
• wilson (7/5): Bien - L'emplacement, l'accueil, l'amabilité du personnel, le petit déjeuner Matelas trop dur, petite chambre, pas d'endroit à mettre les valises, la vitre de séparation avec la chambre et la salle de bain laisse passer la lumière lors de l'utilisation de la sdb
• Morad (7/5): -
• Amin (10/5): -
• Derren (5/5): -
• Aman (7/5): - I loved the location, amenities, pool, and breakfast. Every night we went to Patong Beach, Jungceylon, Bangla Street, and the nearby Baanzan Market. ALL the rooms are the same size, that's what the staff told me. The room had all amenities, including a kettle, a dryer, and toiletries, but lacked space to put luggage. The rooms are so small that we had to fit 2 suitcases and 3 bags on the floor, leaving no space to move around the room.
• Myriam (10/5): -
• Innocenti (8/5): Ottima posizione sia per lo shopping che per la movida. L’Hotel é ben pulito. - La posizione é ottima. Hotel e camere ben tenute. Sei continuamente a combattere con l’aria condizionata. O troppo freddo o troppo caldo. Inoltre è molto rumorosa. Il due letti accoppiati, venduti come matrimoniale, non sono il massimo in certe situazioni.
• Batıkan (10/5): -
• Karen (8/5): - The staff was amazing, kind and super friendly.
• Rachid (9/5): Very good experience - The stuff was very very helpful and friendly
• Maram (10/5): -
• Ammar (8/5): -
• Mohamed (10/5): Very good - Good location Nil
• Ayoube (10/5): -
• Amine (10/5): -
• KHALID (6/5): -
• Fahd (10/5): -
• KHALID (7/5): -
• Nawaf (10/5): -
• David (6/5): -
• Wassila (8/5): -
• Dhananjaykumar (8/5): -
• Dhananjaykumar (8/5): -
• Diana (10/5): -
• Artos (9/5): -
• Erin (4/5): -
• Thanh (6/5): This hotel is all about the location. - Location was perfect. Walking distance to everything in Patong. It also had a little pool, great bonus for a little hotel. Bangla road several minutes walk away. Food market next door, and 2 massive shopping malls close by! I didn't like the size of the room. There was nowhere to open your luggage unless you're opening it on the bed, which isn't ideal because luggage's isn't exactly clean after traveling. Barely any floor space to walk around, 2 people per room could be a bit much unless it's your partner.
• mostafa (6/5): - Staff- bed
• Roxagiana (8/5): OK but not for a long stay - Was close to all night life and had a has a nice pool The window was facing another construction building wall, no day light. Breakfast not the best
• Mertcan (9/5): Oda temiz ve havuz güzeldi. Merkezi konumda -
• Sabrina (8/5): Mon séjour avec ma fille de 12ans s’est très bien passé.L’hôtel est très bien situé près de tout! - Très bonne localisation
• melanie (6/5): -
• Jack (6/5): -
• Jack (7/5): -
• bataa.0813 (6/5): -
• Sabrina (10/5): -
• Neha (10/5): I had an amazingly comfortable stay. 10/10 recommend! - Amazing location. Close to all the main. Attractions from the malls to Bangla street to Patong beach. Walking distance from everything and multiple 7/11s all around. The staff was exceptionally courteous and well trained. Loved everything about it!
• Anne (1/5): -
• Derren (9/5): Lovely hotel. - Excellent location, staff were amazing. Have stayed here before and will stay again. The breakfast was very good and it’s a clean, friendly nice hotel. Highly recommended. Nothing.
• Christopher (9/5): - Lovely hotel very clean very good location
• Smetankina (10/5): - Номера очень мелкие , двоим взрослым тесно
• Dine (10/5): -
• marco (8/5): -
• Daniella (2/5): -
• ali (8/5): - Herşey mükemmeldi. Çalısanlar her soruna hemen mudahale ettiler.Özellikle 4. Kat housekeeping kendi evimizdeki gibi hizmet verdi.
• donia (10/5): -
• Natasha (4/5): - Its near the malls The service by reception staff, small rooms, wasnt the room i saw while booking online. Very stuffy rooms- small
• Iris (6/5): -
• Nodirzhon (10/5): -
• Paul (4/5): Dirty and noisy. - Unfortunately nothing. We requested a refund as soon as we arrived. The fact that they accepted the refund was maybe the only good thing. The rooms were dirty. There were insects, dirt, dust and stains all over the room. It was in a very noisy and crowded area.
• Krunal (6/5): -
• GÜNER (2/5): The worst hotel I've ever stayed in. - The hotel sheets were dirty both on the first day we checked in and after housekeeping came. They were stained and dusty. The room was advertised as 44 square meters, but the one we were given was extremely small. They had pushed two single beds together, and they kept separating. After placing one small suitcase in the room, it was impossible to walk around — we literally had to jump over the bed to move. The reception staff were extremely uninterested and unhelpful. If you are sensitive about cleanliness and hygiene, I definitely would not recommend this hotel. Even the so-called “balcony” was so tiny that I (I’m 150 cm tall and 50 kg) could barely fit — it was impossible to even take one proper step. We stayed in room 504. It was not the room we had reserved, and it was not clean at all. The only positive part was the open buffet breakfast — the kitchen staff were very attentive, friendly, and the food was delicious. Other than that, our holiday was ruined because we could barely even move inside the room The hotel sheets were dirty both on the first day we checked in and after housekeeping came. They were stained and dusty. The room was advertised as 44 square meters, but the one we were given was extremely small. They had pushed two single beds together, and they kept separating. After placing one small suitcase in the room, it was impossible to walk around — we literally had to jump over the bed to move. The reception staff were extremely uninterested and unhelpful. If you are sensitive about cleanliness and hygiene, I definitely would not recommend this hotel. Even the so-called “balcony” was so tiny that I (I’m 150 cm tall and 50 kg) could barely fit — it was impossible to even take one proper step. We stayed in room 504. It was not the room we had reserved, and it was not clean at all. The only positive part was the open buffet breakfast — the kitchen staff were very attentive, friendly, and the food was delicious. Other than that, our holiday was ruined because we could barely even move inside the room
• Nodirzhon (10/5): -
• Tusupbekova (5/5): -
• Awad (7/5): -
• khalid (8/5): -
• Sonia (8/5): -
• JH RiDoY (6/5): -
• David (8/5): -
• Celal (9/5): -
• Ursull (1/5): Cataclysmique un cauchemar - le personel Coupure d’électricité de 8h a 20 h moisissures Tache noir sur le lit et les draps cataclysmique la vue donne sur un champs de guerre
• Martin Leon Lopez (1/5): Avoid - Leaving the hotel to a better one even if I lost all the money from my reservation. This hotel was extremely loud, making it impossible to get a proper night’s rest. Between the noise and the overall condition of the place, sleeping was simply not an option. The hotel itself is very dated and clearly in need of serious attention and renovation. Unfortunately, the biggest issue was the room cleanliness. Upon entering the room, the floor was covered in sand, there was a strong unpleasant smell, the curtain was broken, and the toilet was absolutely disgusting with a deep urine smell that made the bathroom unbearable to use. To make things worse, there were cockroaches and ants coming from under the sink, which is completely unacceptable by any standard. I immediately informed reception who seemed genuinely shocked. Also put a complain to Booking.com which tried in all ways to help with no success. The next day, the manager came to apologize. She was polite and tried to offer a solution, but no real alternative was available. The only option suggested was moving to the same room setup, just four floors lower, which did not solve the problem at all. To mention my lack of trust to their cleaning standards. For my own sanity, I decided to leave and book another hotel at my own expense. I was told that a partial refund was impossible, which is very hard to understand given the condition of the room and the overall experience. What shocked me the most is how casually this situation seemed to be taken, despite the extremely low standards. I genuinely do not believe anyone should stay here until major improvements are made.
• Jamie (5/5): -
• James (6/5): -
• Dimitrie (1/5): My 4 days stay was around 2/3 hours due to poor conditions of the hotel - Nothing, the only thing that I like was that they give me the money back after 2/3 hours that I stayed in the room. The room are dirty, everything looks bad, nothing like in the pictures. I never write a negative comment about anything to be honest but this place needs a review.
• Sohane (8/5): -
• Muhammad (4/5): It was decent but for the price I paid would not stay again - The location was good everything I needed was a minute walk Staff weren’t really helpful when I had issues, air conditioner was not working in my original room, staff brought me to another room but did not want to push the single beds together(I paid for double bed) until I asked repeatedly to do it, and this was 3:30 am in the morning, tried complaining about the issue I had with the manager but she was really helpful. Overall there are other hotels for a cheaper price in patong and better I would stay at
• Alizee (10/5): Super bien - Le personnel, la propreté, l’emplacement À literie n’était pas super
• Руслан (10/5): - Близко к молам, к улице Бангла Роад, рядом есть рынок морепродуктов и продуктов, прям под отелем два магазина, бары, аптеки, и прочее. местоположение отличное.
• Marc (8/5): - Niet ver van strand en uitgaan buurt
• Sagar (3/5): Not recommended - Just the accessibility to Patong beach. Rooms are extremely small. Not suitable for families and tourist who travel with baggage. No wardrobe or space to keep bags. We had 3 checkin a and 3 carry on bags and we didn't have space to move in the room. Solo traveller's can consider but not worth the price. Staff was not cooperative. Didn't provide extra pillow to my son even though we had booking for 3 people.

Photos