Mercure Hotel Frankfurt City Messe

Name: Mercure Hotel Frankfurt City Messe
Address: Duesseldorfer Str. 20, Frankfurt, HE, 60329, Frankfurt, DE

Location: Duesseldorfer Str. 20, Frankfurt, HE, 60329, Frankfurt, DE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Convenient Amenities

Enjoy complimentary wireless internet access and tour/ticket assistance. Indulge in the coffee shop, room service, and bar/lounge.

Featured Amenities

Benefit from the business center, complimentary newspapers, and dry cleaning services. Self-parking is available.

Comfortable Rooms

Relax in air-conditioned rooms with minibars, LED TVs, and free Wi-Fi. Stay entertained with satellite programming.

Book Mercure Hotel Frankfurt City Messe now for a delightful stay in Frankfurt!

Important Information

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
ATM/banking
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Self parking (surcharge)
Water dispenser
Housekeeping on request
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Change of towels (on request)
Change of bed sheets (on request)
Double-glazing on all windows
At least 80% of all lighting comes from LEDs
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only

Rooms Available

Privilege, Room, 1 Double Bed

1 Double Bed
Soundproofed room

Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Standard Double Room, 1 Double Bed

1 Double Bed
204 sq feet

Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Standard Room, 1 Twin Bed

1 Twin Bed
151 sq feet

Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking, pet friendly

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Standard Room, 2 Twin Beds

2 Twin Beds
226 sq feet

Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Smoking And Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)

Guest Reviews

Megan (8/5): - 4-5 stars overall. Clean rooms, very good breakfast, and friendly front desk and breakfast staff. The location is very central and conveniently located to the main station and river. However as other reviewers have commented, there are a lot of drug users hanging around the station and streets. Nevertheless the area did not feel unsafe during daylight hours.
Victoria (10/5): - Good
Lou (10/5): - Exceptionally nice staff. Great location too.
Massimo (6/5): - The neighborhood looks like unsafe, many homeless around, you can’t really go out in the night time
Phil (8/5): Comfortable and close to the station. - Comfortable hotel close to the station with a tram stop outside. Quiet rooms. Great service from the friendly staff. Clean modern facilities and the mini bar and coffee machine were welcome additions. I didn’t participate in the breakfast so can’t comment on that. Would definitely book again.
Sarah (8/5): - The hotel itself is fine. Good location as near the train station and exhibition centre but the area is not great.
Tom (8/5): - Surrounding area is a little off putting.
Gilbert (8/5): - This hotel is a bit dated but it is conveniently situated with 5 minutes on foot from Frankfurt Central Station and a tram stop right in front of the hotel. So overall it’s a great value and its location is everything.
Sirisin (10/5): - All good
Jessica (6/5): - Parking was hard as the parking lot was small and look like it was falling apart. Check in was long as their machines were down.
Hilli Hassan (8/5): - Hard to find a parking. Provided parking is very limited and small with fees.
Christopher (8/5): - Nice budget hotel near the train station but like any other city, not very pleasant area around train stations.
Verified traveler (6/5): - The photos from the website are misleading, it shows a tall and nice building that confuses people easily and we thought that was the hotel but it’s not.
Jorge (8/5): - The hotel property is very nicely kept, clean, and very convenient to the main train station. The single bed room is small but it has all you need for a couple of nights stay. The bedroom and bathroom were updated, clean and had all I needed for a night. I would stay in this hotel again for a night or two given the convenience of how close it is to the train station and how clean and modern it is on the inside. The breakfast is also very decent. As with any other hotel or property in the neighborhood of the main train station, the problem is the rampant and publicly visible drug dealers, drug users, alcoholics, and homeless people that have taken over the streets and sidewalks. There are no problems with this inside the hotels of the area, but it is quite an evident problem once you step out of this or any other hotels in the neighborhood.
Sin Huat Dennis (6/5): - Untidy and carpet seemed very dirty! The hotel has a tram station right in front and near to the Hauptbahnhof (Main Train station)
Hakan (4/5): Frankfurt mercure hotel - Here's a structured review based on your feedback: --- **Review of Mercure Hotel in Frankfurt** I recently stayed at the Mercure Hotel in Frankfurt and had a mixed experience. **Location:** The hotel is conveniently located next to the train station, making it easy to get around the city. However, the area around the hotel felt unsafe, with a noticeable presence of addicts and beggars, which was quite unsettling. **Room Quality:** Unfortunately, the cleanliness of the rooms was lacking. The carpets were particularly dirty, which affected the overall comfort of the stay. **Service:** The highlight of my stay was the staff at the reception. They were friendly, professional, and very helpful, which was a silver lining in an otherwise disappointing stay. **Overall Experience:** While the location and staff were positive aspects, the unclean rooms and the unsafe surrounding area significantly detracted from my experience. I hope the management can address these issues for future guests. ---
Linda (10/5): Good Hotel, Good Location. - Good Hotel, Good Location. comfortable and clean hotel at a reasonable price.....
Alison (6/5): Sadly not in a great area and not the best hotel. - Hotel is very close to the train station, which, unfortunately has a number of homeless groups and what appears to be prostitution. There are groups of young men around all day and night. The room itself was adequate, far too hot (even for winter) and the only way to cool down is to have the window wide open - which means the noise is unbearable (sirens, loud shouting and laughter etc) - even with the windows shut it’s still quite noisy. There is a kettle in the room but the tea and coffee on offer is not nice. Thankfully there is a McDonald’s and Starbucks at the train station. We were only staying for the weekend so we managed, but we would not stay here (or this area) again. It’s not a 4 star hotel at all. But the price was low so should have been warned.
AMIT (8/5): - Location is excellent, just next to train station, tram stop just outside the hotel. Because it's centrally located, it comes with its cons, (a) unwanted elements of the society selling drugs, (b) traffic noise. Hotel is decent, good for few days stopover. Lift is small, it says max 4 person, but you won't take chance with that. Room size was decent, needs a bit of upgradation, specially with carpets. Bed was comfortable, bathroom amenities were great. Mini bar was available at extra cost. Daily housekeeping is available. Water kettle and tea coffee tray in room gives it a big plus.
Jezreel Gaius (6/5): - Front desk personal were not so friendly and warm. Same with the lady in the breakfast area. When we checked in the front desk said parking is free if you're a member, then when we checked out they charged us for parking. Parking is really tight and limited in the basement. Location is conveniently in front of the train station. Its clean for the most part but the carpet smells and is quite old. Breakfast was good actually! Decent place, staff could be friendlier but don't expect much.
G (6/5): - The hotel was great but the location in the city was not. People selling drugs across the street A simple walk to the station for food was tense and with unsafe feeling
Andrei (8/5): - Hotel is very good for a short stay. We liked its convenient location near highways and central train station. It offers €20 UG parking. However, the parking ramp and spaces inside are too small for large vehicles. We walked 25 minutes to get to the old town, great restaurants in the downtown, Alt Opera or Cathedral. Some streets in directions to river and train station do not appear safe. But we safely walked approximately 15 minutes after 8pm away from the hotel along a large street in a direction to Alt Opera. The downtown attractions are located in additional 10 min walk on a right hand side.
Tracy (6/5): - The room was more than adequate, staff weren’t as helpful as most we’d encountered on this trip. The biggest problem for us was that within 10 minutes of being outside, we were approached by 3 different aggressive looking men demanding something that we couldn’t understand and wasn’t sure at one point if we were about to be mugged. We might’ve just been unlucky but it put a bit of a cloud over our stay and we were then reluctant to venture out
Kenneth (10/5): Overnight stay at the Mercure Frankfurt City Messe - It was an overnight stay whilst travelling from the north to the south of the country. Therefore none of the hotels facilities were used. The room was quiet so a good nights rest. Very close to the railway station.
Yasmin (8/5): - Hotel is nice but next time i would avoid living near Hbf as its very noisy
George (6/5): - The hotel overall was fine and clean. But the location is sits next to can lead you into undesirable area where people who are drunk line the streets and you could feel very vulnerable.
Musstanser (8/5): - Very approachable from the main train station. However, like many other German hotels, the services are basic. Don’t expect too much. Also, don’t ask for the top floor. There is only one elevator.
LOUIS (8/5): - Close to Frankfurt main train station and its U and S-bahn trains. Area around this station has the poor and homeless. The main street Kaiserplatz leading to the station has many restaurants.
Mun Yeong (8/5): - Overall, the hotel is good for the price but being near to the train station has its advantage and bane. Not the safest place at night as there are strange individuals on both side of the roads along where the hotel is. We see police arrest almost every night near the hotel. Day time wise, the location is great!
Ken (8/5): - The property was great, the room was super quiet and we were right on the Main Street with a tram stop out front. The building and room was really nice and I’d stay there again because it’s practically across the street from the train station. That said, be advised to not walk down the street behind the hotel, very sketchy people, on drugs it was pretty awful and I’d only stay there again because of how close it is to the train station and it was a good price.
fadi (8/5): - Staff, clean and location
Guglielmo (2/5): - I booked room and on arrival was told the hotel was full
Eilis (10/5): - Great hotel. Fantastic room, good size for two people. Plenty of amenities, coffee maker and tea, bathroom accoutrements, great breakfast buffet.
Danny (8/5): - Ok
Verified traveler (6/5): Great hotel...BUT... - Hotel itself was great, polite staff, clean and comfortable. Good location across the road from train station. But there is a big BUT. The area around the hotel is drug addict central. Openly taking hard drugs and the smells that go with it. The area certainly needs cleaning up dramatically before we would stay in this hotel again, which is a shame. Certainly wouldn't recommend a single woman staying here.
Michael (6/5): - Nice staff, but area around the hotel is to be avoided.
David (8/5): Frankfurt2022Treip - 5 minute from the train station, U, S, trams at the front door.
Chantelle (6/5): Generally okay - Room was dated, carpet and wall paper was covered with stained. General conditon was okay. Staff were pretty nice and helpful. Not recommended for female stay as the environment can be quite rowdy. However, it was superb convenient.
Michael (8/5): - Hotel conveniently located for the station. Room clean tidy And well appointed. Staff very friendly Andrew helpful.
Don (8/5): Messy in Messe. - Seedy messy area in Frankfurt drug and red light area but opposite Hbf (main station). Friendly accommodating staff. Small uncomfortable bed situation. Clean bathroom. Coffee machine and pods is a nice touch. Happy overall thanks.
Anas (10/5): Good hotel - Great staff, always helpful, Good location, 2 minutes walk to train station
Chin Keong (8/5): Good hotel but location is not conducive for famil - Good place for a short stay. The hotel maintains standard as a reputable chain hotel. The only issue is the location, though convenient to the transportation hub, there are many dubious people around that make you feel unsafe. There are drugs pushers, beggars etc congregate at the area. If not for the convenience of reaching the train station, I would recommend to stay in the old town instead of this location.
Verified traveler (4/5): - The picture of the building are not of the hotel. I didn’t look each specific enough and resulted in a far less comfortable standard than what I expected. Staff friendly, but dodgy area and not safest at night
Michelle (6/5): GOOD HOTEL HORRIBLE LOCATION - The hotel is good, price-quality very good. The only REALLY BAD thing is the location, of course it is not the hotel´s fault but the area around the hotel is HORRIBLE lots of suspicious activities, homeless, drugs, etc. Very scary to walk or be outside.
Verified traveler (6/5): Hotel not bad but won’t stay again - The room is pretty acceptable. Reception staff do what they are there to do. Breakfast staff not very proactive. Breakfast itself is very very simple, food is acceptable but there’s no care - there were expired yoghurts available and empty containers and plates. The area is good during the day but at night you won’t feel safe as you’ll be approached by many drug dealers. Across the street there’sa few restaurants that serve great Middle Eastern food.
Verified traveler (8/5): Excellent Hotel. - Very good Hotel for the price, everything was good. Location is excellent, very close to the train station. What I really didn't like was the area around the Hotel. This is in no way the Hotels fault but I really didn't feel safe walking around this area with my wife.
Anthony (8/5): Close to station - Nice hotel. Nice staff. Close to Frankfurt Main rail station. Sadly lots of low lifes around the hotel and obvious dealing. Police presence was good and saw three groups searched and questioned.
Ashley (2/5): - Between the stains all over the room (floors, walls, bathroom...), the ripe in the curtains, the constant sirens wailing, the TINY one person elevator, the location being up the street from a very scary red light district and the breakfast people being rude because I asked for a spoon for my first bad coffee in Germany... it was an absolute horrible experience.
Shakil (10/5): - Very clean rooms. Nice location. Affordable & nice front desk.
Verified traveler (6/5): - I chose the hotel because it was close to the train station. Hotel is decent but rooms are very very small. Cleaning could be improved. Internet connection has many interruptions. For some reason if I kept the windows closed there would be a damp air in the room.
Mike (10/5): - No pool or full service dining, but clean and very convenient location. We stayed in three different Mercure properties in Frankfurt (the other 2 in Eschbon) and we liked this one the best. Elevator is very small but that is a fact of life when remodeling an older building not designed from the ground up for elevators.
Christopher (10/5): Nice rooms in extremely convenient location - Excellent option close to central train station and airport links for start or end of a European trip. Convenient connections for city transit and regional tours. Multiple restaurants close by, would definitely stay again with coming in/out of Frankfurt.
Verified traveler (8/5): - Location is ideal: 5 mins. walk to Frankfurt Central Station and 15 min. walk to downtown (main shopping district). Rooms: very quiet hotel; very comfortable bed and pillow; good coffee machine and shower. Staff: friendly, polite, accommodating and very customer focused. eg. Our flight was at 5.30pm the day of check-out. The hotel kindly let us check out at 1pm instead of 12 noon. Price: good rate for a 4 star and for such a central location. I would stay here again and recommend it.
Verified traveler (10/5): 2 night biz trip - Extremely convenient location. About a min away fr main train station by foot. Room is clean. Very reasonable price.
Verified traveler (6/5): Average business hotel - Convenient location, average breakfast, small room with average noise proof, tiny elevator that can only fit 4 adults. Shower area is tiny, shower head is good, but the water is not very stable.
Anupam (8/5): - Comfortable bed, close to the train station, good breakfast.
Verified traveler (8/5): - Is a small hotel not like in the pictures but is gut
Verified traveler (8/5): - Great value, decent size room and bathroom, very clean and close to the train station.
Claude A. (6/5): All Mercure hotels are not alike - Thought I had booked the Mercure central where. I have stayed before, but made an error in booking and was in Messe. A distance from rail station and area I like to walk around. Hotel not as nice, small single bed, nice bathroom, hard to control heat/Air in room. Staff was friendly and helpful.
Randall (8/5): Good for one or two nights - The overall experience was not bad, just didn’t feel 4 star
akshay (6/5): Location very close to hbf - Not the best area to stay, europa alley area is much nicer.
Verified traveler (8/5): - Car park entry is too narrow for a BMW X5 SUV, in the end we have to park our car in nearby public car park
Jim1982 (8/5): Ok hotel - Rooms are a bit dated and only a small lift that takes a maximum of 4 people at a time. On checking out was told I still had to pay for the room that I had actually paid though Expedia needed to look though my suitcase for a email I had printed off to prove I had paid
S (8/5): Close to Frankfurt Main station - Good hotel for a overnight stay. Close to the station and about 20 on the train from the airport. It is also walking distance to Skyline plaza
Samanatha (6/5): Downtown basic - It was a pretty basic hotel, nothing extra. It was extremely cold in the room and even when I turned the AC off it still stayed freezing cold all night, didn’t make for a goodnight sleep. Also, the shower drain was clogged so the water was covering my whole feet as I was showering.
Verified traveler (6/5): - Good situated, cloe to the main station. Bad olour in the room at arrival. Friendly staff, good breakfast.
Daniel (8/5): Close to Central Railway Station - Very handy to the Central Railway station, although the nearby area seems to be a haven for vagrants. We were able to check in super early which we were very grateful for, and our room was clean and well appointed. Easy access to public transport and conveniences.
Verified traveler (6/5): Convenient but tired. - Great position near exhibition, station and some good restaurants. Hotel was tired and needs a refit. Not enough staff on the front desk. I would stay again for convenience.
SULIANO (2/5): - We suppose to book at Mercure Sydney but our booking was wrongly made to Mercure Frankfurt
Verified traveler (10/5): Very cost effetice choice but not fancy - Great hotel - great price and staff were friendly and helpful. Good budget option and the local area wasn't amazing but the transport links to the city was great.
Verified traveler (8/5): Great value! - Great location, would stay again. Coffee machine not the easiest to operate and had to go online for instructions! Also the duvet was not big enough to cover the whole bed but otherwise transportation and location are the big pluses.
christian (8/5): - surprised at no restaurant or food beyond the breakfast service, which was quite good.
Verified traveler (8/5): Decent hotel near central train station - Needed a place close to the train station. It was quiet. The staff was helpful and cordial.
Div (8/5): Nice hotel... - About 20 min from Frankfurt Airport and 30€ via taxi. Hotel is small but perfect for the tourist. Comfortable beds, pleasant staff, great location. Fantastic Thai restaurant around the corner. Will stay here again.
Mark (2/5): avoid this hotel - terrible hotel, the room carpet had staines on it, the bathroom door had been repaired badly and looked like it had been broken into
yukiyo (8/5): Strongly recommended! - It was very pleasant and convenient to stations/messe/old town etc and we enjoyed our stay very much! We could even enjoy extra exercise after as the lift was not available for maintenance :-)
Verified traveler (10/5): Excellent hotel at good location - Excellent hotel at very good location. Friendly staff and access to Restaurents and across central station
Verified traveler (4/5): "So Sorry" - Probably wont stay here again. Had to climb five flights of stairs with my luggage due to elevator under maintenance. I can understand emergency maintenance but the sign indicated it would be down for three days. Therefore, it was planned. No advance word of this during booking and of course, no adjustment for the inconvenience - just a "sorry". This "sorry" customer wont be booking with this company again if that's the way they will treat customers.
Dean (10/5): Great location, mostly great staff. - Great location near the main train station, the food and other businesses near by are what you'd expect near a train station, quick and cheap. Our room was nice and quiet, spacious(for Europe) with a mini fridge and nice bathroom. The staff was so/so, the guy that checked us in was nice, but when we called down later to inquire about the TV, the staff was rude and gave a nonsense answer. The wifi was good, we were able to stream and chat.
Bradley (8/5): - Building work is ongoing next door which presumeably caused the crack in the wall of my room. Whilst appreciating the central location, I didn't expect so much noise.
Wayne (8/5): Ok for overnighter - Hotel suitable for overnight stay after 13 hr flight. Next to main railway station, walking distance
Verified traveler (10/5): Nice hotel in central location - Nice hotel in central location. Very friendly front end staff. Only thing to improve would be the food buffet choices
Verified traveler (4/5): Mid to low budget facilities for high price - AC noise no cooling. Shower head falling. Very small room. Single channel in English.
Parviz (2/5): - I have already E-mailed you about my experience at this hotel. When I checked in I was told the room is not ready and I should come back later and when I came back I was told they arranged for me to stay at another hotel because the hotel was over booked and they dad to give away my room even though I was already charged for the room. The room rate at the hotel I was sent to was $70.00 cheaper per night. I expect to be reimbursed for the difference and in addition to that to be compensated.
Verified traveler (8/5): Close to city and comfortable - Everything was great apart from the booked taxis,don't bother make your own way,late on both pickups
Tallan (6/5): Room to hot , on main Road - In general Hotel was ok, unfortunately, air conditioning did not work, room was very warm, opening the windows, helped but because hotel is on main road, the noise from cars and sirens meant you had to close the windows at night. Hotel lift was tiny, not for the claustrophobic
Alisha (6/5): Close to Train station and city - The hotel was a pleasant stay. The staff were very polite and helpful. The room was small, but comfortable and we didn't really spend much time there anyway. Breakfast was a small style buffet breakfast which we found suited us as some of the eateries in the vicinity didn't really offer much in the way of breakfast. Wifi was reliable and the hotel is close to the main train station and about a 10-15 minute walk to the cbd and shopping area. The area is pretty safe despite being close to the 'red light district' just obviously use caution like you would in any other city as some streets were a little dodgy. We (2 females) didn't really have any dramas in the way of safety.
Verified traveler (8/5): Good hotel - Fair price, nice and clean. Good location.
Verified traveler (8/5): Much better than what other people said - The hotel is excellent, it had everything we need except an electric kettle. As it is located in an old area, the surroundings can hardly said to be good. But it is just 2 minutes away from the central station and is easy to be found. Supermarket and tram stop ar nearby. Great!
James (8/5): good enough - Reasonable for a night. Hbf 5 minute walk. Neighboring area isn't the greatest. Just like any big city.
Verified traveler (8/5): - Great location. Stayed there for 2 nights, clean room and good service...
Verified traveler (2/5): Overbooked - Last time I book this hotel through Expedia. I'm not sure whether it was the Expedia booking or if it's the hotels policy to intentionally overbook but on arrival, after a very long day, I was told there had been a computer error and they had overbooked so I was being transferred to another hotel. Each person who arrived after me, while I waited 20 minutes for the taxi round to the other hotel, was told the same. So if you're going during a busy period, I'd find another hotel otherwise you're location could be anywhere.
JnF (4/5): Its like sleeping on the Autobahn... - We had a one night stopover in Frankfurt at the Mercure City Center Hotel and besides the fact the the staff were not very helpful and didn't even have an ipod charger available for the rooms, our room on the 7th Floor was the noisiest room I've ever stayed in. I heard every car, overtime the tram stopped and started and every conversation of people passing by. The toilet paper was so thin i might aswell have just used my hand. The shower had pipes all exposed, no shower screen but a shower curtain which meant room was flooded and the water went from hot to cold frequently. It is a shame because we do like the Mercure Chain of Hotels but we will not be staying here again.
MANGAL (10/5): Great hotel at a great price... - Stayed for a single night and found the hotel to be a nice hotel with proximity to the central station, good hotel ambiance, nice service and clean and comfortable rooms. I had a room towards the street but i did not hear too much noise when i closed the windows. Did not have breakfast there so cannot really comment on that. Would be happy to book this hotel again for my next trip!
Juashua (10/5): Mercure Frankfurt Messe great value wonderful stay - Very nice from top to botton definitely recommend this place to anyone
Verified traveler (8/5): excellent location - great location, excellent staff. we couldn't have asked for a more central location
Craig (6/5): Meet the expectation! - Good location, clean room, but that is all...
Verified traveler (10/5): Fantastic Service - Excellent Service
Aaron (10/5): Very conveniently located and helpful staff! - I had a great time at this hostel. Very nice room and a great night sleep! Afterwards they offered to store my bag for 1.5 months and for this i am forever thankful!
Verified traveler (6/5): - Hotel Location is extremely good with connectivity to metro and other local transport. Room space is bit stretch. Overall experience is good. One concern, my luggage bag lock got misplaced from hotel room and I already reported at Reception.