Best Western On The Avenue

Location: 510 Delaware Avenue, Buffalo, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Secured parking
• Vegetarian menu options available

Rooms Available

• King Room with Roll-in Shower - Disability Access/Non-Smoking

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Suite, 1 King Bed, Non Smoking, Jetted Tub

  1 King Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, jetted bathtub

  Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Wardrobe or closet
  • Free Local calls
  • Jetted bathtub
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  1 King Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  2 Queen Beds

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Desk chair

• Queen Room With Two Queen Beds - Smoking

  The quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Queen Room with Two Queen Beds - Non-Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Room - Non-Smoking

  The double room offers a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Suite with Spa Bath - Non-Smoking

  The suite features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Haleigh (8/5): -
• Michelle (3/5): Our stay was okay. Need to brighten up the colors in the hotel and rooms - Staff Room location
• Andrew (10/5): Well located, clean, comfortable. - Location is great for easy walk to nice bars and restaurants, Gabriel's Gate is worth a mention, nice bar and restaurant around the corner. Parking is easy, rooms are spacious, staff are super friendly and helpful. And the parrot in reception is a nice distraction. Nothing much. Noise from lift and vending machines refrigeration was noticeable but didn't impact sleep.
• Serhiy (8/5): - Location was great, room clean and renovated. Breakfast was good, just missed fresh vegetables. No complaints
• Kristina (9/5): - Everything was great! The room was clean and comfortable, the staff was friendly and welcoming, and the breakfast was delicious. Overall, we really enjoyed our stay. The only disappointing thing was that the vending machine for soft drinks accepted cash only, and card payment was not available. It would be much more convenient to have a cashless payment option.
• Leena (10/5): Perus hotelli -
• Davor (8/5): Comfortable stay in a great location with friendly staff, good breakfast, and convenient parking, de - I stayed in this hotel for a few nights and overall had a good experience. The location is very convenient and makes it easy to get around the city or nearby attractions. One of the things I appreciated the most was the parking — it was easy to access and very practical if you are traveling by car. The breakfast was good and offered enough variety to start the day comfortably. The room itself was spacious enough, with comfortable beds that made sleeping pleasant after a long day. The staff was friendly, polite, and helpful during my stay, which always makes the experience better. I was also satisfied with the Wi-Fi internet connection, which was stable and fast enough for normal work and browsing. There were also a few things that I personally did not like that much. The bathroom layout felt a bit unusual and not very practical. The sink was placed directly in the room area, while the toilet and shower were separated into small individual spaces. This arrangement may work for some guests, but I did not find it very comfortable. Another thing I missed was a handheld shower head. The shower only had a fixed overhead shower, which reduced flexibility and convenience. The air conditioning/heating unit was positioned below the window and was quite noisy, especially during the night when trying to sleep. This was probably the main negative aspect of the room for me.
• Kathie (9/5): Great place to stay! - Location was amazing. Walking distance to Gabriels restaurant, such a great place, wings are outstanding!! The hotel was very clean, beds were very comfortable. The staff were so friendly and very helpful. The breakfast was one of the best my family has had at a hotel. My son loved it! Nothing. Great place!
• Ron (9/5): - Breakfast was great staff was helpful Being in a room by the elevator
• Alimohammad (10/5): -
• roberto (10/5): Utile tappa per le cascate del Niagara - Accoglienza cordiale, possibilità di consumare gratuitamente bevande calde La possibilità di riscaldare la camera a piacere
• Patrick (9/5): -
• Niurka (10/5): -
• EKATERINA (7/5): -
• Linzee (1/5): - I was informed at check-in that there were no room keys available and that the front desk staff would need to let me into my room each time. In addition, every time I left the room, I had to return to the front desk to be let back in. As a woman traveling alone, this made me feel very uncomfortable and unsafe. The situation was made more unsettling by the overall environment, including a talking bird in a cage in the front area, which added to the unusual atmosphere. I ultimately chose not to stay. The room itself was also not clean—there were hair ties on the floor and the mirror was dirty.
• Andre (7/5): -
• Andre (1/5): Never got a refund after being told there was a water main brake and we were not allowed to stay there on 3/14/2 -
• Samuel (10/5): Short , sweet and truly enjoyable! - The staff was so helpful and very nice! Especially the parrot! We went to a hockey game and the location was wonderful. The hotel very accommodating. We enjoyed our stay! N/A
• stacy (10/5): -
• Michael (10/5): Place was clean, staff was very welcoming! - Everything Nothing
• Caretaker (10/5): -
• Lexi (10/5): Excellent stay, great location - Amazing location, felt safe, room felt very clean, hotel overall was very clean and staff was so nice. Checkout time was fantastic, not a lot of properties let you check out at 12pm Wish I could have pet their lobby parrot, Simba!
• Melissa (9/5): Nice facility and staff and a good value - Very good location and facilities are a great value. Only issue is we had a room on the street - 3rd floor and we could hear louder traffic. Not sure there’s much can be done about that so maybe ask for a room not on Delaware Ave. See above
• Ana (9/5): -
• Niurka (10/5): -
• Tsyren (10/5): -
• Kathleen (8/5): Pleasant, well located hotel. I will stay there again. - Location was great and front desk staff were efficient and welcoming! The live parrot in the lobby was a nice touch. No ghosts were seen. One of the bathroom towels had a brown stain/ mark on it. Lights next to bed did not work.
• Denise (8/5): Unique bathroom set up, good breakfast, clean rooms. - Good Breakfast, clean room, unique elevator view, nearby walking coffee Toilet paper holder was broken in bathroom
• August (10/5): Excellent. - Breakfast was the best I have had in any hotel I’ve stayed in. Minor things.
• María Clara (9/5): -
• Michael (10/5): 2nd time staying there.. all is good. - Beds were very comfortable and room was clean.
• Sandra (10/5): First time at this hotel and it was an excellent experience - First time we stayed there. Very Clean & friendly, staff was great , breakfast was good, price good and we will definitely return to this hotel. 12 pm check out is awesome. Love the African parrot 🦜 in the front lobby. We would recommend to our friends and family. Coffee was bland and the food was a bit cold but not a huge issue for us.
• Richard (9/5): Excellent value. - Great central location Ice machine was broken. No one came to check
• Jeremy (8/5): -
• F3038RMjeremym (8/5): Courteous and helpful staff - Fast check in. Polite and courteous staff. The room was as expected. Clean and comfortable. The only downside was the heater was pretty loud in the room and seemed a little outdated. It was a little hard to sleep because of the noise. Also a big thank you to staff as I left my air pods behind and they were kind enough to find them and arrange pick up at the front desk.
• Erica (1/5): -
• Leza (8/5): -
• Taquaitha (10/5): -
• Melia (10/5): staff was great. room clean. - clean and close to concert parking. but understandable
• VanWeort (9/5): Overall great experience, friendly atmosphere and Simba adds a unique appeal. - Very friendly staff and we loved Simba. The bathroom door.
• Kenneth (10/5): - Everything was clean and love the parrot in the lobby. Parking was tight and not a lot of space.
• Nicole (10/5): -
• Lovely (9/5): Very good, overall. Good location and nice people. Breakfast is also good - The staff at the reception, Danielle was very helpful. She helped us book an Uber for our trip to Niagara Falls. The coffee machine in our room is quite dusty.
• ladoreg (10/5): Best Money Spent - Definitely relaxing! I was able to go places in walking distance, which was good on saving gas.
• Sara (8/5): -
• Abbigail (10/5): -
• 687malcolmc (10/5): One less thing that I have to worry about - I stay at this hotel at least once a month, staff is always courteous and helpful, and the reservation process with the front desk staff is easy. i always stay at this hotel when I'm in town for treatment at Roswell.
• Michael (8/5): -
• Marilyn (8/5): I would recommend it but not if you have difficulty with walking because of the slippery parking lot - Room was clean and set up and decorated nicely. Conveniently located near the hospital. Parking lot was icy and slush covered. Breakfast wasn’t available until 7 am.
• Bdi (10/5): -
• F4941SCtoddg (10/5): My Go To Hotel in Buffalo - Always clean, great location. Rooms are nice, price is decent. Desk attendant was very friendly, and there is a parrot in the lobby! They also offer a free breakfast, but I wasn't able to get down for it.
• Tania (5/5): -
• Catherine-Alexandra (8/5): -
• Bdi (10/5): -
• ALEXANDROS (8/5): -
• Heidi (8/5): Nice clean hotel with convenient location and friendly staff. - Convenient location Clean, friendly staff
• Mia (9/5): Clean, comfortable, good location. - Good location, clean, comfortable. I did not like the barroom set up, awkward space
• Picard (7/5): - La murale de l'ascenseur est vraiment belle. La proximité avec les transports en commun. La chambre était belle et moderne L'employé à l'accueil était distrait à notre arrivée. C'était compliqué de trouver les postes de télévision, le guide fournit par l'hôtel n'était pas à jour
• Michael (8/5): Great spot in downtown, 25 minutes to Falls - Huge room, free parking, really good breakfast, spacious rooms, nice bathroom, customer service was great, free coffee /hot chocolate /water /teas 24 hours, walking distance to good restaurants All good
• John (9/5): Good location. Enjoyed our stay. I would definitely return. - Clean and tidy. Good breakfast. Staff polite and helpful. Nothing to complain about. Small compact reception.
• Virgil (9/5): -
• MISAKI (9/5): -
• Younes (8/5): -
• 220kurtm (10/5): No Complaints Glad We Found this BW - Great location for Roswell Comprehensive Cancer Center. Clean hotel with friendly, helpful and easy to understand front desk staff. Good hot breakfast with attentive staff refilling as needed. Will be back!!!
• W3411XTleeb (6/5): Needs some TLC and guest enforcement. - I've been staying at this Best Western for about 10 years. It is getting a bit raggedy. The beds were clean and comfy but the curtains were shredding and the corners of the bathroom floor were grimy. The breakfast is simple but lovely, the dining furniture however is shabby and worn. We were apparently there for a Hockey event weekend and there was only one space left at the very end of the lot both Friday and Saturday nights. Even the handicap spot (for which we have a tag) was occupied by a non handicapped vehicle. I suspect many of the vehicles were those not of guests, but guests of guests. There were empty beer cans in the lobby and on the elevators Saturday night.
• Heather (7/5): Disappointing due to legal issues of requiring photo copy of debit card - Close to concert venue They wanted to take a photo copy of both my drivers license AND my debit card. After I raised a fuss about not being comfortable with them having a copy of my debit Card and questioned the legality of it, I was referred to a manager who “allowed “ me to stay without a copy of my card. I later Googled the legality of it and guess what? It’s not legal to do that in New York State. I should sue and I hope you pass this on to them! I’ll never stay at a Best Western again because of it!
• F6162UZmt (10/5): Will be back soon - Lovely Christmas decor! Personable, friendly and helpful staff. Reception was welcoming and provided great restaurant recommendations. The room was spacious and comfortable. The breakfast was delicious with many options. The scrambled eggs veggie dish was my favorite. I would stay here again 🌟
• Natalie (7/5): - Sehr nettes und zuvorkommendes Personal, gutes Frühstücksbuffet Hotel ist schon etwas in die Jahre gekommen und könnte eine Renovation/Erneuerung der Möbel vertragen.
• Niurka (10/5): -
• Maria (8/5): -
• Alexandria (10/5): -
• Janet (10/5): I enjoyed a comfortable stay in Buffalo at the Best Western. - The gym was clean and well equipped. The bed was comfortable, breakfast was very good, the shower was above average, and staff was friendly. The location was perfect- near restaurants and highways. An extra blanket in the room would have been a nice touch.
• Auer (8/5): -
• Paula (10/5): - location, friendlyness of the staff, breakfast Nothing
• Perez (10/5): Had a good time for the short time we were actually in the room - I liked the spa. It was nice, and the beds were very comfortable
• Meghan (10/5): -
• Pino&Stephanie (6/5): -
• M731MQannab (10/5): Good Experience - Very friendly staff. Quiet and clean. Nice rooms at a good price. Ideal location for walking. My sister loved the welcome bird.
• Tammy (8/5): The hotel really was perfect for our activities which were all in the Buffalo metro area. The price for a downtown hotel - Excellent front desk staff, central location to many venues such as symphony, Key Bank hockey, AKG. It was quiet, ample parking, clean and comfortable. Nice breakfast Close to homeless shelter and maybe not safest area to walk Bedding could be much better in terms of sheets and warm blankets (pillows were good)
• M2799XIstevenk (10/5): Great Hotel in Buffalo. - Great Hotel! I have stayed here before and property is well maintained, and staff is very attentive. On- site parking is a great feature for the location. Highly recommend.
• Guest (8/5): -
• Nik (9/5): -
• Nathan (9/5): -
• F6906CYsarahs (10/5): We enjoyed our stay. - The room was clean. It was a good value for the money. It was near where we went to see a concert so we were able to park at the hotel and walk to the venue. The breakfast was tasty as well.
• Ray (8/5): -
• JDARST001 (10/5): I had a great time. - Great hotel in historic part of Buffalo. Not to far from Niagara Falls or Highmark Stadium. It was very conveniently located for everything that we wanted to do.
• Andrew (8/5): -
• Ana Paula (8/5): -
• Sean (10/5): Clean, comfortable and satisfaction guaranteed - I like the cleanliness of the room and how comfortable it was especially the bed. We had a good solid rest after a week being cramp together in a twin bed at a relative's vacation house in Maine. Your cleanliness exceeded our expectations as well as the breakfast prepared by the hotel. We weren't expecting much for the breakfast but we were proven wrong and took our time enjoying our breakfast. The shower is great but the shower door makes it hard to access the toilet because of how narrow it is when it swings open. Otherwise everything is great.
• Jennie (9/5): - This was a great hotel. good location, comfortable, breakfast was really tasty and staff was friendly. Would stay here again while in Buffalo. Thanks!
• bergman (9/5): -
• JOHN (10/5): -
• Robert (9/5): Very satisfied, would definitely stay there again. - Clean, convenient location, staff very pleasant and helpful. No complaints.
• moss8838 (8/5): Great location and amenities - Was a nice continental breakfast with fresh scrambled eggs. Hotel was clean and well taken care of. Will stay again in the near future
• Richard F (10/5): Superb room , and the staff went above and beyond. Thank you - Everything , especially the caring staff including the African Gray Parrot lobby security guard . :-) My aunt and companion had room 302. Nothing!!
• Laura (10/5): We had a great time and hotel was close to our venue! - The room was great, I loved that the breakfast was not the same everyday, and the staff were all very friendly and helpful. Nothing
• Theresa (10/5): Great location and clean comfortable place to stay! - Breakfast was awesome! Comfortable, clean, friendly staff, great walkable area.
• amandabI4544TC (10/5): Great hospitality - My granddaughter was admitted to Oishei Buffalo Children's Hospital. I was given a hospitality discount. When I went back to the hospital in the morning I told the doctor. He was so thankful and excited to know that for other families in need of a room for a night. The room was nice and clean. The shampoo and conditioner were great as well. That is always a hit or miss in hotels. I did not get to eat breakfast due to it was "dine in only" and I wanted to get back to the hospital as soon as possible. So, I did miss out on that, but it smelled good.
• Adventure64328674514 (10/5): Great experience - We were staying at the hotel because our daughter was getting married. It was clean, comfortable, and quiet. Great breakfast. Thanks Troy.
• Chinelo (9/5): The staff were exceptional! - The location was great for our needs. Exceptional customer service. Great dining recommendations.

Photos