Aroma Hotel
Location: 11, Butterworth Business City Centre, Jalan Raja Uda, , Butterworth, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Enjoy easy access to local eateries and attractions just steps away from Aroma Hotel in the bustling Butterworth Business City Centre.
Modern Amenities
Relax in air-conditioned rooms with flat-screen TVs, hot showers, and complimentary WiFi. Request amenities like irons and hairdryers for added convenience.
Exceptional Service
Experience top-notch hospitality with 24-hour reception assistance, luggage storage, and complimentary on-site parking for a stress-free stay.
To experience all this and more, book your stay at Aroma Hotel today!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Wheelchair accessible
- Lower bathroom sink
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Fire extinguishers
- CCTV outside property
- 24-hour security
- Thermometers for guests provided by property
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Bulk dispenser for toiletries
Rooms Available
-
Deluxe Double Room
This air-conditioned deluxe double room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The private bathroom includes shower facilities and free toiletries.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Window
-
Deluxe Twin Room
This air-conditioned deluxe twin room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The private bathroom includes shower facilities and free toiletries.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Window
-
Premier Deluxe Twin Room
This air-conditioned premier deluxe twin room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The private bathroom includes shower facilities and free toiletries.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Window
-
Premier Deluxe King Room
This air-conditioned premier deluxe king room opens up to views of the city. It is fitted with a flat-screen TV, desk and a safe. The private bathroom includes shower facilities and free toiletries.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Key card access
- Window
Guest Reviews
- John Gurung (7/5): -
- Nurwati (10/5): -
- Muaz Izzuddeen (7/5): -
- lok bin (4/5): Not value for money - Location The carpet of the corridor is dirty, the bed is too soft, spider webs on the ceiling in the room, in the lamp shades, towel is originally white but hs now grey colour
- Lim (10/5): -
- Jamal (7/5): -
- Loges (8/5): -
- KF (4/5): -
- Nurul (9/5): -
- Jamal (3/5): -
- Marcus (9/5): -
- Sivelingam (10/5): -
- Loges (10/5): -
- Deva (2/5): -
- RAFIQHA HANIM (6/5): Pleasant - Location was good near to many eateries. Maybe put in fridge for leftovers food that we can still eat. Plus there were many ants.
- NORIZAM (8/5): -
- TS kumar (5/5): -
- Toh (10/5): -
- Nayse (10/5): - The place was so quiet and unique..I love it Nothing to say they are the best
- Kok Tiong (10/5): -
- Kalai (8/5): -
- Mahesh Chandrakant (5/5): -
- SOON HAO (8/5): -
- Norulazlina (8/5): -
- Koay (3/5): -
- Daniel Henry73 (7/5): -
- Aphthar Singh (10/5): - Nice
- Leong Chun (8/5): -
- MOHAMAD NUR FAUZAN (10/5): -
- Angie (1/5): We will not return to this hotel. - We were very disappointed with our stay, especially considering we paid extra for a Premium Deluxe King room. We have never stayed in a hotel before that had no fridge and was this dirty, which was shocking. The room lacked basic amenities — no fridge and only one set of toothbrushes, even though we were travelling with a child. We were also charged extra for an additional towel, which felt unreasonable and unwelcoming.
When we asked for extra pillows, we were required to sign a loan form just to prove we requested them, which felt unnecessary and inconvenient.
The hotel is outdated and poorly maintained. There were visible coffee stains on the floor and walls, and we even found a lizard in the bathroom, which was very unpleasant. The walkways are not air-conditioned, making it uncomfortable to move around the hotel.
There is no restaurant and no breakfast provided, adding further inconvenience. Overall, the standard of cleanliness, service, and facilities was far below expectations for the price paid. We would not recommend this hotel.
- Lim (10/5): -
- putera (10/5): -
- Lim (10/5): -
- Hanif (8/5): -
- abdullah al (10/5): -
- fauzai (8/5): Senang dan selesa - Semua ok Tiada
- Hasni (8/5): -
- Vivianhb (8/5): -
- Sia (8/5): -
- Koksing (7/5): -
- NourEiny (10/5): - good good
- Tan (8/5): -
- Daniel Henry73 (7/5): For a 2 day stay, it ok I think. - Location is good. lots of restaurants close by.
convenience store just downstairs. The shower curtain is dirty.
- Nor (10/5): -
- Azman (10/5): -
- Guest (5/5): 每一年钢琴活动都会来,体验越来越失望 - 整洁还不错 客服没跟进。我孩子因为设施危险而受伤了。坏的DOOR STOP 没有修理而且尖利不显眼,一脚踏去锋利的设施。
- Pinky (5/5): -
- NasirZihni (7/5): Comfortable for short stays - House keeping excellent. Facilities well maintained. Quiet environment with few restaurants around the area. Easy parking. Near EV charger at Starbuck. No concierge personnel. A bit far from town centre.
- Shini80 (8/5): -
- Anbu (6/5): -
- Eliesha (10/5): -
- Harizf (8/5): -
- Kee yong (6/5): -
- vishal (8/5): -
- Khaw (5/5): No surprise - Location: convenience Noisy. Poor sound proofing
- Esudass (10/5): -
- Johari MN (6/5): -
- Esudass (10/5): -
- ROZALINDA (8/5): - Staff ..enviroment nice...but about the tv channel..can add more astro channel ok...n pls take care tentang ada semut besar dlm bilik .hbs sye n ank kena gigit..tu saje yg lain semua ok Tentang semut tu..sbb kena gigit hbs peha n kaki..
- Gary (8/5): -
- Farah (6/5): -
- Adam (6/5): -
- Lee (7/5): - Resturants, bar, shops around the hotel. No fridge in room. No hair dryer in room.
- Diana (9/5): -
- Chok (9/5): -
- Mahfuzah (9/5): -
- Mars (5/5): -
- WAN NUR NISA (9/5): freaking love this hotel, really affordable yet so comfy - clean and comfortable, amenities are all good found a cockroach inside the bathroom, just a lil one, doesnt bother us so we just let it be
- engkan (5/5): -
- Soon Lock (5/5): - 酒店位置方便...附近美食多
- janet ann (10/5): -
- Oon Chin Lim (9/5): -
- Kalaiselvan5696 (9/5): - The location is strategic.. Have a lot of restaurants and bars around.. Rooms are decent .
- Beng Teck (4/5): - Others
- Zullkifli (8/5): Very good -
- Thien (8/5): Very good -
- Hilmi (10/5): Exceptional -
- Wg (6/5): Pleasant - Air conditioning needs servicing. Not cooling at all.
- Nana (8/5): i enjoy to stay.i get a good time with my couple there no issue - good place,good for love couple
- Roger (1/5): This particular one time... BAD. All other previous times... GOOD - I have always been a regular guest at Aroma Hotel, Penang but this time was given a room filled with bed bugs. Had to be hospitalized for bug infection.
I don't know how come Room 1106 has bug infestations. Been bitten all over with red bug mites spots.
Other than this... everything is good. Staff is Excellent. :-D Bed Bugs infestation in Room 1106. Please clean up all rooms to avoid this bed bug problem. Also the curtains are dusty and could be a breeding ground for mites.
- Chee (5/5): Passable -
- Hilmi (10/5): Exceptional -
- Fatin (9/5): Superb -
- Tan (1/5): Lousy - Nothing that i like. Noisy as hell during night. Vvv lousy sound proofing. You wont wanna try this stay in penang.
- Lim (7/5): Good - Nearby in town NA
- Tan (7/5): Good -
- Iza (7/5): Good -
- Pui (6/5): Pleasant -
- Raamesh (6/5): Pleasant -
- Yee (6/5): Pleasant - Location Facilities already old & run down, need major upgrade.
- Anita (8/5): Very good -
- Noor (10/5): N/A - Need mamak restaurant one Lampu sgt gelap sikit
- Ashriyani (9/5): Superb -
- Farah (8/5): EverY ThinG GooD - VerY GooD CleaN
- Anita (8/5): Very good -
- Muhamad (7/5): Good -
- Roger (7/5): Good -
- Josemoney (8/5): Im very happy and will come back again and again. - I like the payment method. The rooms are clean and spacious. The location is very good. Easy to get all my fav food. Food is also available till night.
Staffs handled my check in and check out very fast. Parking space is very narrow.
- Muhd (1/5): Bad -
- Abbasbb (9/5): Superb -
Photos