Apsor Palace Hotel

Location: No 14-16, Street 258, Sangkat Chak Tomuk, Phnom Penh, kh

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby
• Rooftop garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe King with Balcony

  1 Queen Bed

  344-sq-foot room, balcony/patio with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Turndown service
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Guidebooks or recommendations

• Deluxe Triple Room, Balcony

  1 Queen Bed and 1 Twin Bed

  398-sq-foot room with a balcony/patio

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Turndown service
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided
  • Guidebooks or recommendations

• Superior Double Room

  This stylish air-conditioned room comes with a flat-screen TV and a mini-bar. Private bathrooms include shower facilities. A DVD player is available on request.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Adapter
  • Accessible by lift
  • Key card access

• Superior Twin Room

  This stylish air-conditioned room comes with a flat-screen TV and a mini-bar. Private bathrooms include shower facilities. A DVD player is available on request. Room features 2 single beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Adapter
  • Accessible by lift
  • Key card access

• Deluxe Triple Room

  This stylish air-conditioned room comes with a flat-screen TV and a mini-bar. Private bathrooms include shower facilities. A DVD player is available on request. Larger room features a private balcony. Room features 2 single beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Adapter
  • Accessible by lift
  • Key card access

• Deluxe Double Room with Balcony

  This stylish air-conditioned room comes with a flat-screen TV and a mini-bar. The private bathrooms include shower facilities. A DVD player is available on request.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Adapter
  • Accessible by lift
  • Key card access

• Deluxe Twin with Balcony

  Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Adapter
  • Accessible by lift
  • Key card access

Guest Reviews

• Kevin (5/5): Quite misleading, reality is very different to the pictures. - The location is handy for Riverside. The roof pool and bar were not in use and the water was green. The breakfast buffet as shown in the pictures was not available, with a poor substitute in place. There was no air conditioning in the main hotel restaurant and the AC in the rooms was not at all effective . The room rate on Booking. Com is misleading as the full walk in price is only $40 per night. The pictures online are either AI, manipulated or very old. The hotel is run down.
• David (10/5): - The option of having three pools to choose from.
• yukihiro (8/5): 十分満足しています - スタッフの皆さんの対応が丁寧だった
• AZIZAN (10/5): VERY COMFORTABLE TO BE YOUR CHOICE FOR ACCOMMODATION - I like the comfort of the hotel, the attractive lobby, the simple but attractive hotel courtyard, the location is not busy, close to tourist spots
• David (10/5): -
• Robert (9/5): - Great place to stay great location Tv impossible to use its wifi connection and drops out the old cable system was better
• Frederic (8/5): C’est bien situé et confortable pour dormir mais ne rester ni à la piscine ni au lobby. - Emplacement central entre wat Botum et palais royal/ rivière . Chambre deluxe spacieuse , lit confortable, avec balcon équipé de chaises. Grande penderie. Bon Petit déjeuner dans le lobby . Le lobby joliment décoré mais étouffant car non climatisé, la piscine du rooftop avec 2 transats qui n’est qu’un petit bassin pour enfants , de 80 cm de profondeur ne permet pas de nager , et sert plus d’abreuvoir aux pigeons , bar abandonné. Une autre petite piscine de trouve dans le lobby de l’hôtel adjacent.
• Tim (3/5): Argumentative staff at night - WiFi is ok stores nearby Staff at night refused to control noisy guests above. It was impossible to sleep. I requested a room change at 11 pm. He said no rooms were available. But on booking.com rooms WERE available. I told.him this and he said nothing he could do because my room had 2 beds and the others had one 3. How smart is that? I insisted and we had a heated argument. Their other attached hotel heard it and their receptionist intervened and found me a different room. Very bad and unsettling experience indeed.
• GERARD (8/5): bien mais peut mieux faire pour le prix payé - La gentillesse du personnel Souriant, disponible, professionnel Quelques blattes... dans la salle de bains. Mettre un peu plus de cintres dans l'armoire.
• Betz (10/5): Great stay - highly recommended!! - Large rooms -comfortable bed. Best breakfast we had in a 2 month stay in Cambodia. Really nice helpful staff. We stayed there twice we enjoyed it so much - 11 days in total. Nothing
• Jocelyn (10/5): Excellent Boutique Hotel close to the Royal Palace - This hotel is located very close to the Royal Palace and not too far from Walking Street. It is off the main road, so is quiet and peaceful. The staff are lovely and very helpful and the room was excellent, and great value. We enjoyed the breakfast, a great selection of foods. Nothing
• Kjell (10/5): -
• Robyn (10/5): Peaceful,friendly and extremely comfortable. - Great friendly, helpful staff. Room extremely clean and comfortable. Location excellent for accessing Phnom Penh.
• Thelemann (8/5): -
• Patricia (10/5): Bon séjour - La gentillesse et disponibilité du personnel ..'la propreté des lieux...le petit déjeuner Pour moi la literie est trop dure. Difficile de régler correctement la clim.
• Betz (10/5): Great Stay - Highly Recommend 😊👏👍 - Location. Comfortable Big bedrooms Great friendly service Very nice breakfast. So good we extended our stay 😊 Nothing
• Kjell (9/5): -
• Stephen (9/5): Very good hotel - could easily be great - Confortable stay. Nice, big, clean and quiet rooms. Breakfast was good. The pool was murky and uninviting. I was given no details about the hotel’s twin which, apparently, offered alternative facilities. When I asked at reception I was not given the right information. The excursions desk was abandoned every time we looked for help.
• Francoise (9/5): - C'est un bel hôtel ,quartier bien placé et calme . Personnel très serviable. Dommage qu'il n'y ait pas une grande piscine extérieure .
• du Mesnil (10/5): - L’acceuil, la qualité des chambres et du petit déjeuner sont impeccables! Parfaitement situé et dans une rue calme, on a tellement aimé qu’on y est retourné, notre etape d’arrivée et de départ du Cambodge !
• Jay (10/5): - They offer a very rich breakfast with barrista coffee and eggs to order along with a wide selection of fresh and cooked foods. The front staff is extremely helpful and go out off their way to please the guests. You can't beat the location -- shopping center next door and the National Museum across the street. We stayed 8 nights and didn't feel one of them was overstaying our welcome. We would certainly stay there again.
• Przemyslaw (8/5): -
• Yaiza (9/5): Muy bien relación calidad-precio - Muy cómodo y cerca de todo La habitación olía a tabaco
• Michelle (7/5): - De kamers waren ruim en netjes. Het ontbijt was klein maar voldoende. De lobby was heel mooi ingericht. Locatie was op loop afstand van de Royal palace maar wel rustig. Er was een zwembad op het dak maar dat was klein en zag er vies en verlaten uit. Ook de bar die er ooit was, is verlaten. Er was nog een tweede zwembad maar daar hebben we geen gebruik van gemaakt en zijn we ook nooit over geïnformeerd dat die er was.
• Annette (8/5): Gutes Hotel, mit Abzügen für nicht vorhandene aber angegebene Ausstattung - Zimmer , Frühstück und Personal waren hervorragend, ebenso die Sauberkeit. Wenn ich bei den Suchkriterien angebe, dass ich ein Hotel mit Restaurant und Bar wählen möchte (ist abends als Alleinreisende schon mal angenehmer), dann bring es mich nicht weiter, wenn ich die Annehmlichkeiten nur in einem anderen Hotel mit Fußweg um den Block nutzen kann. In einem solchen Fall muss in der Hotelbeschreibung explizit darauf hingewiesen werden.
• LuAnn (7/5): - The breakfast buffet was very good, the staff was great. The beds were firm the pillows almost too puffy! The hall carpets needed cleaning as did the upholstery in room chairs. There is not a spa at this hotel, it is at their sister hotel. There is one small pool at this location.
• Jiri (10/5): -
• Filip (8/5): -
• Elvira (8/5): - Das Frühstück und das Personal- sie waren sehr freundlich. Besonders im Frühstückservice Dass der Balkon 2 m vom Nachbarhaus weg war- keinerlei Ausblick nur Häuserwände. Der Pool ist eigendlich ein wirlpool, winzig und ungepflegt, keine Ahnung wo die Bilder aufgenommen wurden. Keine bar. Der Pool im Erdgeschoss ist eigentlich ein Teich in der Lobby..Man kann ins Schwesterhotel gehen, aber auch der Pool ist halb so gross, wie er auf den Bildern erscheint. Die Bar ist allerdings schön, das Personal sehr nett und das Essen im Restaurant sehr gut. Den Spa kann man vergessen. Die Masseurin fragt nicht, auf was sie achten muss, hat 3 mal den Raum verlassen und mehr den Kopf massiert, obwohl ich eine Schulter Massage gebucht hatte, es war dad Geld nicht wert.
• שרה (7/5): - המיקום מעולה. ממש מול בית חב"ד וקרוב למרכז. החדר לא ממש תאם את התמונות. בארוחת הבוקר לא היה מבחר. חדר האמבטיה היה ריח של ביוב. מגבות משומשות וישנות.
• Michal (9/5): -
• Boren (8/5): -
• Costas Maniatis (8/5): - Good place to stay in Phmon Penh The baby pool
• ראובן (8/5): - Very good hotel, good staff, great service My last night was with very bad smell from the bath... was very bad but becouse ir was my last night in the hotel i didint tell rhem about it They didnt put an extra toilet paper in my room
• Albertus (8/5): We hebben genoten! - De locatie en de fijne grote kamer. Zwembad was kleiner dan we dachten. Er was geen bar waar je wat te drinken kon kopen.
• Vannina (8/5): -
• Thomas Mueller (8/5): Gute Lage - Das Personal war durchweg sehr freundlich und hilfsbereit. Ein besonderes Highlight war für uns der Pool des etwa 200 Meter entfernten Chaiya Palace Hotels. Vom Pool im 14. Stock hat man eine wirklich tolle Aussicht. Im Grunde war alles bestens.
• Alberto (10/5): -
• Nathalie (10/5): -
• Paul (8/5): -
• LUN (10/5): - The réceptionnist manager is absolutly kind and helpful. Always trying to help and to make the stay enjoyable. Thank you for his attention.
• Pascal (8/5): - Chambre très agréable La "Piscine"...un bassin de 4x4 m et 50 cm de profondeur
• Nicole (8/5): -
• Ruben (8/5): -
• Sabina (8/5): -
• LUN (8/5): - Personnel très aimable Quartier bien situé
• Sophie (9/5): -
• Estelle (8/5): Etape à Phnom Pehn - Très bien situé proche palais royal et riverside.très propre et chambre spacieuse. Climatisation un peu bruyante
• Yevhen (10/5): -
• Yevhen (10/5): -
• Perry (8/5): - De centrale ligging Het zwembad op het dak. De vorige keer was er nog een soort bar waar je wat kon drinken. Je kon trouwens helemaal nergens meer wat drinken in het hotel.
• Teri (8/5): Had a wonderful stay. - Location, staff and the facilities. The only thing I didn’t like is that there no are no safety box in the room.
• MADELEINE (9/5): Helpful staff and lovely clean room - Very convenient location and room very comfortable Everything was good
• Dr. Mosheike Deutsch‬‎ (10/5): - מלון מעולה. אין מיזוג בלובי. הכניסה למלון צרה בגלל הרמפה למזוודות שנבנתה באמצע המדרגות ולא לצידן.
• Alan Peh (10/5): Really enjoyed my stay. People were really nice, easy to get around. - Room decoration and friendliness of staff I don't have much time to stay longer
• Coumba (7/5): -
• Dr. Mosheike Deutsch‬‎ (8/5): מלון טוב -
• Ruparelia (6/5): -
• eric (8/5): Un bon endroit pour partir à la découverte de Phnom Penh. - Le petit-déjeuner était très complet. Petite déception sur la piscine située sur le toit. Heureusement, il y avait un autre bassin au rez-de-chaussée.
• Mulroy (7/5): - The house keeping staff were very friendly The bed was a little bit hard
• laurent (10/5): Le meilleur hôtel de Phnom Penh - le cadre , la proximité du centre , le calme , le personnel extra , le'petit dej fabuleux. Pour moi , le meilleur hôtel de Phnom Penh
• Shinichi (8/5): プノンペンの定宿 - 朝ごはんはオーダーすれば、麺、エッグなどが頼める。部屋は広くて快適 周りのレストランが少し限定されるかも
• Rob Cheng (8/5): -
• Juan Ignacio (8/5): Ubicación perfecta - Ubicación excepcional muy cerca del palacio real y a un paso del río. Personal atento desde que llegas hasta que te vas. Buena vista desde la habitación Quizá al desayuno le falta algo de variedad para los que no somos asiáticos. Me pareció muy limitado y las ventanas necesitan una actualización porque son antiguas y con el aire hacen ruido pero tampoco es algo crítico
• Alan (9/5): Very enjoyable stay thanks to the attentive and friendly people who work in the hotel. - Small, friendly hotel with really nice staff. It’s very clean and tidy and I really enjoyed my stay. The pool isn’t really usable.
• Kean (10/5): A happy stay - Excellent N.a
• lisab1024 (10/5): Comfortable stay - Wonderful hotel in great area. The staff are very helpful and welcoming. We had a nice sized room with a balcony and the beds were comfortable. Clean hotel. Lots of food choices in area. We will be staying there again! Definitely recommend this hotel.
• Henry (8/5): Very good - Room is good service friendly.
• Henry (8/5): Very good -
• Smythe (9/5): Superb -
• Yueh-cheng (6/5): Overall, the location was convenient and the surrounding area had good amenities. However, finding something moldy under - The location was great — it’s close to convenience stores and restaurants, which made everything very accessible. There was a bowl of moldy, unidentified substance under the fridge, which was unpleasant. Also, when the key card is removed, all power shuts off — including the fridge — making it impossible to keep food cold. The shampoo had a strange cantaloupe scent that I personally didn’t like.
• Liel (8/5): Very good - Great location Warming crew A lot of bed bag Asked the crew to change my sheets because of bed bags and they did it, but didn’t think about kill them or to offer me a better solution so it kind of ruined my vacation
• Smythe (9/5): Superb -
• Sokha (9/5): Superb - The hotel is very convenient within the walking distance to the palace, and water front. We liked their variety breakfast options, and the friendly staff. It would be nice if the hotel has a restaurant.
• Smazzle (9/5): Superb - The bed was comfortable the shower was good and had a proper glass shower screen. The staff were friendly and it had a good breakfast.
• Ana (8/5): - The staff very kind, professional and helpful
• Stuart (8/5): Very good -
• Chea (8/5): Very good -
• Stuart (10/5): - Great stay. Easy Tuk Tuk ride to anywhere
• Nida (8/5): Very good -
• Nida (9/5): Superb -
• Emma (9/5): Superb - Nice hotel in a great position, close to many attractions. Friendly staff and good breakfast included. Room was spacious and clean.
• Dorothy (8/5): Great stay - Staff very helpful. Room comfortable. Location handy walk to everywhere. Beautiful peaceful front garden to relax. Very happy.
• Jane (9/5): Superb -
• Keith (10/5): Apsor Hotel Phnom Penh. - The room, the hotel reception and the restaurant areas was constantly kept clean by hotel staff. Couldn't fault the hotel for this and their helpfulness throughout our stay.
• Petra (8/5): I would stay in Apsor palace hotel anytime again - Very helpful supporting staff , Great Buffet breakfast Central location Swimmingpool was not as advertised
• Allan (10/5): Exceptional -
• Pirkko (10/5): - Lovely hotel with beautiful lobby and reception. The rooms were very nicely done and the bathroom clean and updated. The only wish I had that the cafe would have been open during the day to get a coffee or a drink as the only food/drink service was breakfast.
• Simon (8/5): Good but not as good as represented on Booking.com - Very good breakfast. Reasonable room. Helpful staff. No pool. You really shouldn't mislead your guests by using photos of other hotels within your chain!
• Suttee (10/5): Exceptional - Everything was wonderful. Staff spoke English very well and were extra helpful. Street is not as updated as the hotel.
• Tyla (10/5): Exceptional -
• Satoru (8/5): Not luxurious, but relaxing. - The building is a bit old but renovated and comfortable. Considering the room size, breakfast, and location, the cost performance is good. It is a back street, but a little noisy late at night and early in the morning.
• Suttee (10/5): Convenient location to many tourist sites - Walking distance to the Royal Palace and Riverwalk. Staff spoke multiple languages and were very helpful in arranging anything we requested. Breakfast was delicious and you can special order iced coffee, eggs and noodle soup. The street entrance is small and aside from breakfast, there is no restaurant or bar on site.
• Allan (10/5): Exceptional -
• Grace (10/5): Exceptional - Great hotel !!!!! Book it
• Flovil (9/5): Superb -
• Ryan (10/5): Exceptional - Wonderful stay! There's no restaurant on-site apart from during breakfast, but the restaurant is at the sister property just up the road and is excellent.
• Damian (9/5): Would definitely consider staying again when in Phnom Penh - Great location, within walking distance to so many attraction and sights. Lovely staff always on hand and very friendly. Breakfast was good with a decent selection.
• Umakanta (9/5): Superb -
• Lynnette (9/5): Superb - Close enough for nice stroll to Royal Palace and water front. Tuk tuk if you prefer.

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