Country Inn & Suites by Radisson, Springfield Southeast
Location: 3092 Stevenson Drive, Springfield, Illinois, 62703, Springfield, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Indoor Pool and Fitness Center
Enjoy a relaxing time at our indoor pool and stay fit at the fitness center.
Complimentary Amenities
Benefit from complimentary wireless internet, buffet breakfast, and concierge services.
Convenient Location
Located near popular attractions like University of Illinois at Springfield and Washington Park Botanical Gardens.
Book now at Country Inn & Suites by Radisson, Springfield, IL for a delightful stay in Springfield!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 05:30 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Elevator
- Fitness facilities
- Conference space
- Fireplace in lobby
- Library
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Free self parking
- Free buffet breakfast
- Banquet hall
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Room, 1 King Bed, Accessible, Non Smoking
1 King Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Meal delivery service available
-
Room, 2 Queen Beds, Non Smoking
2 Queen Beds
248 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Meal delivery service available
-
Room, 2 Queen Beds, Accessible, Non Smoking
2 Queen Beds
248 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Wheelchair-accessible doorway width (inches): 35
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
-
Studio Suite, 1 King Bed with Sofa bed, Non Smoking
1 King Bed and 1 Double Sofa Bed
301 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Meal delivery service available
-
Room, 1 King Bed, Non Smoking
1 King Bed
250 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Meal delivery service available
-
Suite, 1 Bedroom, Non Smoking
1 King Bed
323 sq feet
Layout - Bedroom
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Meal delivery service available
Guest Reviews
- Valerie (6/5): - The staff was very friendly and helpful however both beds in our room were awful! I believe the box springs were broken, when you laid in the middle of the bed you sunk in and it was very uncomfortable. We had to sleep on the very edge of the bed to keep from falling in.
- Colleen (6/5): - The condition of the facility needs updating. The doors are very noisy. We had to change rooms as the refrigerator was so frosted the door would not even shut.
- glenn (10/5): - Excellent staff very helpful with booking problem. Glad we stayed there
- Donna (8/5): - A nice place to stay. The front desk people were friendly and helpful. The first morning breakfast was almost out at 7:15. It took a while for more to come out. Breakfast included scrambled eggs, sausage and potatoes. Second and third mornings were better, but still had to wait for refills.
- felipe (6/5): - The room was clean, but the carpet had stains. The bathroom had rust around the door and tub.breakfast was ok, didn’t have coffee ready and kept running out. Staff was friendly
- JOSEPH M (4/5): - The breakfast was good. I had to be switched to a different room because of the smell in the room and stained sheets on the bed. The next room had stcky hard to open and shut the room entry door. Sheer window shades did not keep the light out from the city and adjoining property.
- Ashley (4/5): - Service was good. Our room was not. We had to switch because our shower/bath didn’t work, they were kind and quick about it but our new room smelt like sewage , just wasn’t pleasant.
- robert (8/5): Decent spot - Staff were super sweet and accommodating. Comfy bed, pretty clean room, decent breakfast. The bathroom had a pretty pungent odor that I couldn't locate, which was alarming. Had to keep the door shut to keep it from entering the room. It didn't appear unclean, maybe the water was the issue? There was also a smoke alarm directly over the bed that flashed all night, and the black out curtains don't really black anything out. I have little kids which is really the only reason any of these things were bothersome. Overall I'd come back, but probably immediately request a different room if the smell was apparent again.
- Catherine (8/5): - Clean, located conveniently near the highway but we didn’t hear any road noise.
- Dawn (10/5): - Everyone was friendly and helpful
- Mark (6/5): - good price for the area could use some light maintenance
- Jenny (2/5): - All the reviews were great so I felt ok booking this. There is a gas station in the parking lot basically & also a huge noisy plant behind the hotel. People coming & going all hours of the night. Would not recommend this area again
- Art (8/5): - No and yes
- Cassia (6/5): - We had an okay time at this one, but I wouldn't rate it as highly as others have. Some staff were nice and helpful, but others were rude or indifferent - when we could find a staff member to begin with. The first room they gave us smelled strange, but they quickly gave us a different one. That room, the door was hard to open, but at least it didn't smell. Overall, the hotel suited our needs for the weekend, but I don't think we'd stay there again.
- Lavern (8/5): - Yes, the AC work fine. Generally, good experience.
- Brenda (2/5): - We arrived with our granddaughter and friends after college volleyball game. The room reeked of marijuana. We immediately called down to get a different room and were told we would have to come back down stairs to office to get another key to a different room. Hotel has been updated but not clean. There is paint over rust and corrosion in bathroom. The furniture in lobby was dirty and old. I would not sit on it.
- Brian (10/5): - Very clean
- Judy (6/5): - The room was fine although rather dated. Even though non- smoking there was a lot of marijuana smoking going on and wafting into my room. Very unpleasant.
- Karen (8/5): - I was not comfortable with the location, didn't seem safe. The room was clean and the staff were very helpful. The breakfasts were good. I would suggest a towel rack in the bathroom by the sink to hang your hand towel.
- Douglas (10/5): Great Stay at a Reasonable Price - Our experience was so much better than most of these other reviews. Everything was clean, staff was friendly and helpful, breakfast had many choices, and it was only $1 to wash a load of clothes and another $1 to dry them. Would definitely stay here again.
- Eduardo (8/5): - Was there for work. Room was clean and spacious. Bed was a little lumpy but not bad
- Deborah (10/5): - The staff was great. The door for the room was not hung correctly and you really have to push to get it open. On the plus side, no-one was getting in that door without you knowing it.
- Robert (8/5): - Our room was in some minor disrepair, due to what looked like water damage from the bathroom, but it was otherwise clean and in order. Service was prompt, and the continental breakfast was really nice.
- Vicki (10/5): Nice stay - Good price, great breakfast, friendly staff
- Beverly (8/5): - Overall a nice place to stay. Very nice staff!
- Alicia (6/5): - The front desk staff was nice.
- Jim (10/5): - Great
- Verified traveler (4/5): Terrible - Overall the room was as expected for the price point. The biggest complaint we had was the weekend car noise from the gas station across the street. It must be the gathering spot for the local car and motorcycle clubs because we were kept up until midnight with the revving engines and peel outs. Front desk said they couldn't do much and refused to make any calls to law enforcement. We will not be staying here again.
- Heather (6/5): Decent place to stay - The room somehow had not been cleaned by housekeeping, so the front desk lady (only person on premises) said we should go to dinner and she would clean it while we were gone. She was very apologetic and nice.
- jennifer (10/5): - great place
- Susan (10/5): - Newer hotel clean 👌
- jessica (10/5): - Quiet, clean it was a nice stay
- Helena (10/5): - Clean
- Helena (10/5): - Staff were super nice, rooms clean
- RJ (6/5): - The property was conveniently located for our route. However it was overpriced for the level of the facility
- Terry (6/5): - Room door was broke. We waited about 30 minutes for the front desk clerk to figure out the loooked room issue
- Marlene (10/5): - Exceptional service.
- Denise (4/5): - Carpets were worn bedskirt was dirty. Bathroom ceiling was peeling the bottom of the door in the bathroom and gotten wet and it was peeling. Never anyone at the front desk needed a complete overhaul.
- david (2/5): - As business man, I originally need Wi-Fi every night and there is no Wi-Fi here it’s not working and it was not on your website telling me that is no Wi-Fi now I’m stuck in the room. I cannot do any work. It’s very bad for me and I have to wait until tomorrow night. It’s really bad.
- Gayla (6/5): - We liked our room just not the location. We had travel all day. It was buy a strip of street that went between us and a gas station and motorcycle used it for a racing strip.
- Jeannie (6/5): Mold - The noise around the hotel was loud and the location was sketchy. There was mold in the bathroom shower and carpet was damp.
- Catherine (10/5): - Staff was friendly , easy check in ,room was clean , bed very comfortable . Door was hard to open and close . Overall a good experience .
- Joseph (10/5): Don’t Judge A Book By It’s Cover - Not much to look at from the outside, but pleasantly surprised at how modern and clean the inside was. Would definitely recommend.
- Angelica (6/5): - Very convenient exiting the 55 Expressway with many fast food options near the hotel.
- Christine (8/5): - One of the better free breakfasts at hotels. Quite a few options.
- geri (10/5): - Check-in was delayed but all worked out and stay was good
- Rosa (8/5): - The bathroom ventilation didn’t work. The room was a little musty when we came in. Other than that everything was fine.
- Verified traveler (8/5): - Overall it was a nice hotel. There were a few minor things in the room that could use some simple maintenance but they were noticeable. The breakfast was better than expected. The pool was small and the water was chilly but kids had fun swimming.
- Crystal (10/5): - Staff was courteous and helpful. Even the gentleman helping with the breakfast.
- Jared (6/5): Moldy air conditioner - Overall the hotel seemed clean but the air conditioner was atrocious and needs to be cleaned
- Nancy (8/5): - Staff was very personable and check-in was easy. Prompt in receiving a blanket which I had requested. Only down-side was a very noisy air conditioner. Breakfast was good with the attendant keeping food available and also facilities clean.
- Beth (8/5): - Beds are very comfortable and love the room we got with a suite.
- Bobby (8/5): - Clean room comfortable bed. Nice and quiet.
- Shawn (10/5): - Very clean and well kept. A bit noisy being right next to the interstate but not bad considering. Absolutely would stay there again
- Michael (8/5): - Bed was very comfortable
- Nancy (4/5): - First room the sink filled up & wouldn’t drain. We switched to a different room. In 2nd room, after we had gone to bed, the toilet leaked and flooded bathroom floor. Tried to call front desk but phone didn’t work, so went to front desk. They came up to look at the problem. We then had to move to our 3rd room. Overall, felt all rooms were not clean and hotel not well maintained. The lobby area looks nice and appears to be clean but the three rooms we were in not clean/maintained. Would not stay here again and probably not choose this chain elsewhere based on this stay.
- Ariana (10/5): - Loved my experience!
- David (8/5): - Rear entrance - near our room - was unlocked, no security lock. Open to the public. Adjoining lot is junky.
- Matt (6/5): - The room was comfortable and the front desk staff was nice but the breakfast was unattended and so by 9am (open until 10:30) there was no food and the area was a mess.
- Michelle (10/5): - Other than the room being small it was a fabulous stay. Good breakfast for the kiddos.
- Sandra (8/5): - Did not receive Expedia VIP perk.
- Dan (10/5): - The room was clean, with comfortable beds and furniture for our 2 night stay. Breakfast was basic. Both cold ice water and coffee/tea available in the lobby. I would stay again if in the area.
- Todd (10/5): - The facility was nice and the staff were helpful. The only problem is that the location did not have adequate parking and it was situated alongside a gas station without clear designation as to which areas were allowed for hotel guests, with the exception of spaces directly behind the building.
- Brenda (8/5): - Quiet area.
- Janice (10/5): - Great breakfast.
- Jason (10/5): - I wish it had USB charging ports in the bedroom.
- Joel (2/5): - This is legit complaint. We got to front desk at 10:30 pm. Check in and go to 419. Get off the elevator and a guy in shorts and tank asks what room we are in he will help find it. I said no. He says he is off duty maintenance manager. I said no thanks. He followed us to 419 where I was ready to defend myself and wife as he was following us. Go to room 419 and a lady, the guys girlfriend or wife is in our room waiting for him. Guy says sorry and we can have room 425. Just give him the keys and he will go change for us. I said no this all seems weird and we will go down and fix ourselves. He immediately starts panic texting someone. Front desk apologizes and changes our room to 2nd floor and said this shouldn’t happen. We are in bed about an hour later and all of a sudden someone knocks. I get up and is a night shift person giving us a bag of chips and bottle of water for inconvenience and a note saying come back and she will comp our room next time. We literally will never go there again. Felt very unsafe with guy being weird about the room and also upset that I spoke with front desk in the morning and she was like oh yeah I gave him a room. I told her very unsafe to send my wife and I up to an occupied room. She really didn’t care.
- Sonya (10/5): - Quiet and clean. Slept well.
- Kristin (10/5): - Was just there for one night. Very comfortable bed.
- Jamie (2/5): - Wires were hanging out of the wall by one of the entrance/exit doors. Bathroom was missing light fixture cover and dead, dried insects visible. Room door wouldn't close without extensive force.
- Stacie (4/5): - Where should I start! I cancelled a reservation at another hotel to stay here because I was worried about staying at an independent hotel. I should have stayed there! When we pulled up to this hotel, there were orange cones, yellow caution tape, and smokers sitting outside the main entrance. The lobby was clean and well maintained but that’s where it stopped. We could not get into our first room because the lock wasn’t working. Needed to get another room. When we opened the door to the new room, I couldn’t believe how dirty the carpets were and all the issues. The curtains were falling off their hooks, the walls had holes where wall anchors previously were located. The bathroom had no working fan and the paint on the door and walls was bubbling. The picture in the bathroom had fallen off the wall and wasn’t replaced. There was also hair on the outside of the closet. We had driven 8.5 hours to get to this hotel and just wanted to sleep. We stayed the night and ran into another family that had to move because their shower didn’t work. We spent the day sightseeing and dreading going back to the hotel. We got back to our room and decided we couldn’t stay another night due to the room conditions. We went to the front desk and asked for a refund. Guess what, no manager on site. Asked for a phone call from the manager today and guess what, no phone call. Do not stay at this property if you expect a clean and well maintained room!! I except more from a Radisson.
- Julie (10/5): - Third time staying here and would stay again. Property is clean and breakfast is good!
- ashley (4/5): - I booked this hotel for a two night stay. First arriving to the hotel everything seemed to be ok. The first night we discovered there were ants in our room. I spoke with the front desk attendant and he wrote my issue down on a pad. I expressed my concerns that a new room would be nice but he didn't give that option to us. The next day, I didn't hear back from a manger and afain, there were more ants in our room. The other front desk attendant informed me that the manager wasn't in until a certain time and that i should contact them directly. I called the number directly and no answer. I spoke iwth someone at the front desk that took my information down, but still no repsonse. It's been about a week and the hotel manager still hasn't reach out. Very dissatisfied with the lack of professionalism and accountability about this situation. My family and I will not stay at that hotel ever. again.
- Charles (10/5): - It was convenient
- Krystal (10/5): - Very nice place and people
- Verified traveler (8/5): Pleased with 1 night stay - cleanliness was good. Next to a gas station but we were on opposite side so wasn't an issue. Staff very helpful and friendly. It was cheaper to pay through hotels.com than if we did it at hotel with all discounts and offering to pay in cash. Hotels.com much cheaper for same room than other sites: Trivago, etc. Breakfast choice was good. Staff in charge was very nice. Unfortunately, the juice machine was broken but they offered orange juice in the refrigerator.
- Pamela (2/5): Want money back checked out 30 min after check In - Want my money back. Had bed bugs and door would not lock.
- Terri (10/5): - The staff was great! The breakfast was good with lots of choices. Very clean and comfortable! The check-in was smooth and I can not say enough good about this place!! We loved it here and we would definitely recommend this place!
- Verified traveler (6/5): Ok to stay - don't expect perfection - Rented two rooms. Were put on seperate floors. One room had issues getting into room. When asked front desk, response was, "you may have to left up on the handle first. Some rooms do this". Ok, we will make it work. Second room, wall cracked around air conditioning (doesn't affect stay, just interesting for price). Toilet paper holder broken, sink cracked and little misc notices through out room. Chose this hotel for the rating eventhough a little more expensive than others. Rethinking choice. Would stay again, but may try another location first.
- Alexis (10/5): - Check in was quick and easy. Made it to the room and it was ice cold which I very much appreciated because it was hot outside. The room was nice and clean with comfy beds and pillows. Water pressure was nice and bathroom was spacious. Hot breakfast with different options during my stay but honestly the only thing good was the waffle you make yourself and the breakfast potatoes. Overall great hotel and I will definitely stay here again!
- Keisha (6/5): Average Stay - The very first room we stayed in, the television would not work according to the printed instructions on paper, so we were moved to a room across the hall where we encountered an issue with ants. We reported it to the front desk and they cleaned the room. The staff was friendly, even though we encountered issues in both rooms they were accommodating.
- Michael (10/5): - Nice room
- Sally (10/5): - The staff was very helpful and friendly. Clean room.
- Melanie (10/5): Great bed - The bed was extremely comfortable! The immediate surrounding area wasn't particularly quiet or pretty. The hotel itself was great! It was very clean and new
- Andrew (8/5): - Very good room
- Shawn (10/5): Perfect stay - Clean rooms Comfy bed Quiet Convenient to gas and store
- Mark T (10/5): - Checked in late and the young man took care of all needs.
- Cheryl (8/5): - The bathtub area needs some attention. Other than that all was good.
- Roger (2/5): - Made the reservation through Travelocity at the last minute, as a back up plan. Purchased insurance in case I had to cancel. Once it was determined that we did not need to travel, and therefore did not need the ROOM. We tried to cancel the ROOM through the insurance and their requirements were ridiculous. It’s not a cancel any time insurance policy. Someone asked to die or get sick and then submit lots of paperwork. Sorry we didn’t have a chance to visit.
- DIANE M (10/5): - Great night sleep, breakfast and staff.
- Fred (4/5): - Got bed bugs
- Alysia (8/5): - We loved the Bed and the way the rooms are set up . We did have a sink that needed fixed . But no big deal. The thing we didnt like was a knock on our door at 8:45 am and 10:30 am from housekeeping. The whole reason we picked this place was the 12 pm checkout that was nice so why did they bother us. Kinda weird
- Kirsten (4/5): - Tv did not work and rooms were grimy tiles in bathroom looked like they were never cleaned
- Ryan (8/5): - It was a nice hotel but it shared it’s parking lot with a gas station which was a little odd.
- Larry (10/5): Good place to stay - It was good we were in and out, clean , comfortable
- Allison (6/5): - The air conditioning was not working properly. It don’t get very cold in the room. Upon booking, it states you could choose one day for unlimited beverages, but there was only water to choose from. Also, there was a very large dip in the floor of our room. Not sure why or how it was there, but was a tripping hazard.
- Dennis (8/5): I would stay again. - We stayed in 2 bed room. Oone of the mattresses wwas broken down and sunk in the middle. Desk staff seemed concerned when I reported this. Not sure whether they'll replace that mattress but didn't while we were there. We slept in the other bed the 2nd night which was much better. Breakfast was generally good except the 2nd morning the gravy was so thinned out it was runny. Condition of the hotel and room were satisfactory.
- Verified traveler (4/5): - Damaged ceilings in hallways bathroom had stuff on walls and baseboards near tub dirty found 3 bugs in room
- Dawn (10/5): - Very helpful staff
- Marissa (10/5): - Excellent service. Hotel is in same parking lot as gas station which was surprising.
Photos
