Hotel Avenida

Location: Gambo, 2, Benidorm, es

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Evening entertainment
• Entertainment staff
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Aerobics
• Bingo
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Scuba diving on site
• Snorkeling on site
• Pool sun loungers
• Fitness facilities (surcharge)
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Pool waterfall
• Exercise/lap pool
• Horse riding nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Rooftop garden
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

• Junior Suite

  This suite features a rooftop pool. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a mini-bar, a coffee machine, a wardrobe as well as sea views. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Twin Room

  This air-conditioned room has satellite TV and free Wi-Fi. Some rooms are interior facing, while others include a balcony.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Free gym access

• Junior Suite with Balcony

  This suite features a rooftop pool. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a mini-bar, a coffee machine, a wardrobe as well as sea views. The unit has 3 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Double Room with Balcony

  The rooftop pool is a top feature of this double room. This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Terrace
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Twin Room Single Use

  This twin room features a rooftop pool. Featuring free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Twin Room Single Use with Balcony

  The rooftop pool is a top feature of this twin room. This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Terrace
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Joanne (8/5): -
• Polina (7/5): -
• John H (8/5): - Liked everything Breakfast could have been warmer
• Encarna (9/5): -
• Esmeralda (9/5): -
• Susana (9/5): -
• Bill (8/5): Very good ! 5th time ive been there - Location , Food , Friendly Staff . Cleanliness The pool
• Mar (9/5): - La ubicación En las duchas deberían poner algo para q no resbalen
• Pablo (8/5): - La amabilidad del personal. Nada en concreto.
• Daniel (7/5): -
• Indra (9/5): Everything was fine - I liked the staff, location, breakfast There was a little dust under the bed.
• Bruno (9/5): -
• Lorraine (9/5): -
• Castillo Diaz (10/5): - La habitacio excelent El Personal molt agradable El bufet molt bo Per dir algo. La entra. Per el veicle
• Roberto (9/5): Correcto - Ok Ok
• williamrW3780BZ (10/5): Excellent hotel - Have been taking holidays at the same hotel in Benidorm I booked a different hotel for my last holiday April 2026 as I wanted a change and an alternative I chose the Avenida hotel in the old town ,I cannot praise this hotel enough location prime position in the old town rooms spacious serviced every day staff second to none food good not repetitive I could go on forever without naming previous hotel would be disrespectful after holidays with them I am sourcing future holidays and the Avenida will be first on my list looking forward to a future stay.Thanks to all the staff for their efforts made the holiday special . Will R Solihull
• edward (10/5): Nice place - Location Nothing
• josephhW9653ZB (6/5): 4/10 - Check in was quick and easy. Bed comfy Bathroom dated, ladies bring hair driers, the one in the room took my 2 inch hair 10 min to dry. Standard 3 star style operating at 3 star under a 4 star rating. Food. Jesus, no taste, catered to old mouths that didn't like garlic, spice and taste. Staff all wonderful apart from a bloke on reception who was very dismissive and rude. I asked why was there no water or power and was just told " we told you" well you didn't.. I payed a cheep price for a 4 night break and can't really complain. But if I'd have paid more I would have been furious. Location is great. The dining though really is butlins circa 1965. Oh I got locked on my balcony in my pants too😂
• Jesus (9/5): - La habitación que me dieron no tenía cobertura de teléfono y hifi deficiente ( se cortaba ,no lo podía utilizar ) el cambio de habitación , con terraza me costó un suplemento de 8 euros día . Todo lo demás ,comida ,limpieza atención del personal etc etc fue EXCELENTE
• andyl703 (10/5): Great - Stayed here for a week room 603 .Perfect again food good room lovely and staff wonderful . And great location for old town . Thank you
• stevehutch5651 (10/5): Great staff and great food! - Great hotel visit again! My wife and I went to the Avenida Hotel for a week and what a great stay it was. Our balcony room was clean, bright and airy and well cleaned every day. The food was lovely, mainly catering for the Spanish visitors but also plenty of choice for us brits and the desserts you could die for! The Staff are brilliant and nothing too much trouble. The beach is 90 seconds away with loads of eateries and bars. The front balcony rooms can get noisy until about 10 at night but great for people watching! We would come back anytime!
• M Dolores (10/5): -
• garethcf (10/5): Best hotel location in Benidorm - Great location, Staff friendly and easy to get on with very helpful, Food was very nice as expected although more choice than other hotel's in the area. Rooms were spotless and very modern. We were there for 1 week end of October so the snack bar and air con were not on this in no way made a difference to the great holiday we had. I must say my son and I had a great holiday enjoying all of the hotel's features the WIFI was probably the best I've ever had in a Spanish hotel. Thankyou I am fetching my wife next time so it will be better as im coming in July/August x
• jackiej735 (10/5): Fabulous hotel right in the heart of the Old Town - Fabulous hotel in a perfect location right in the centre of the old town. Rooms are always really clean and fresh. Wide variety of food and great staff. This visit was my 5th or maybe 6th and we took 6 friends with us who all loved it too. Yes, the lifts could do with updating, but they were there when the building was first built. I love this hotel and we will definitely be back again for Christmas. I stayed for my 60th and they couldn't have been more accommodating, helpful or friendly. Great place - it takes some beating. Thank you for making my birthday special.
• Gorka (6/5): Para unos dias en el centro de benidorm perfecto. - La ubicación es perfecta, la habitación es amplia y cómoda y con un gran baño. No se escucha el ruido de la calle. Tienen calefacción general y puesta todo el día. Entiendo que es por la edad de la mayoría de huéspedes. Además, el aire acondicionado no tenia potencia. Hacia demasiado calor para dormir.
• G4205YZjamest (10/5): Excellent - Absolutely first class ..the staff are friendly and helpful , food is very good with a great selection, rooms are very clean and serviced every day l have already booked a return stay
• Moreno Fernández (3/5): Las fotos no son como realmente es el hotel - La limpieza y el personal Hotel antiguo no merece tener un 4 estrellas
• Esperanza (1/5): Imposible descansar - Nada Una calle muy ruidosa, muy mal aislamiento, Se oía todo.Imposible descansar
• .GLORIA MARIA (10/5): Gran hotel, grandes profesionales - La atención del personal, amabilidad, y pendientes en todo momento del cliente Me gustó Todo
• Beverley (10/5): Third stay at Avenida definitely will be back big thank you to everyone working there ❤️ - Location perfect for beach restaurants and bars Central for lovely morning beach walks Very clean modern rooms Felt safe in this hotel as a solo traveller Staff very friendly and welcoming Food lovely with plenty of choice Felt safe having someone on reception 24hrs Cannot fault the property
• steven (5/5): It was the brink of being a little expensive for what you got - It was in a good location for old town Breakfast was good It’s a bit tired could do with some renovation Sun beds could do with a upgrade some look like they have been there since the hotel opened
• Romero (7/5): - Ubicación El gimnasio
• Angie (10/5): 2 weeks - I have stayed here many times and exceptional Nothing
• Ilona (9/5): Pieni hotelli aivan meren rannalla, joka sopii erinomaisesti ikäihmisille ja perheille, joilla on pieniä lapsia. - Olen yöpynyt tässä hotellissa jo useita kertoja, ja tänäkin vuonna valitsimme sen uudelleen. Kaikki oli erittäin miellyttävää, erityisesti tällä kertaa saimme hyvän huoneen merinäköalalla ja suurella terassilla – se on iso plussa. Matkustamme lasten kanssa, joten on tärkeää, että hotelli sijaitsee lähellä merta, että tarjolla on kolme ateriaa päivässä sekä mahdollisuus ottaa aurinkoa ja uida myös hotellin alueella. Olemme majoittuneet tässä hotellissa nyt viidettä kertaa, ja kattokerroksen jacuzzi on myös suuri etu – lasten kanssa se on yksinkertaisesti täydellinen. Kolmen aterian paketin voi ostaa erikseen, mikä helpottaa paljon lasten kanssa matkustamista, koska ei tarvitse etsiä ravintoloita. Benidormissa ei iltaisin ole vapaita pöytiä, ja lasten kanssa on vaikea löytää ja varata paikkaa, joten jos hotellissa on täysihoito, se on todella iso plussa. Pieniä miinuksia oli: aamuisin hissiä joutui odottamaan pitkään. Huone oli ylimmässä, viidennessä kerroksessa – mikä oli toki plussa – mutta lasten kanssa pitkä odotus ja portaiden käyttö oli hieman hankalaa. Muuten kaikki oli kuitenkin hyvin.
• Benjamin (10/5): -
• Mike W (3/5): Would look.for somewhere else. - The mattress was ok,The bath was ok but the shower head was loose and had to hold on to it. Air conditioning broken. All they did was supply a fan,The fridge was warm. Would not be staying here again,Put us off benidorm on our 6th visit in 3 years,Didn't offer us a different room upgrade,minimum I expected on checkout was a partial/Full refund. Breakfast bacon was poor, Sausages were awful,and the beans were not good. Never wrote a bad review in many hotel stays this deserved one. Ruined our holiday.
• Antonio (10/5): - Animacion
• 152philipe (4/5): The truth about the Avenida hotel from an experienced traveller - I have decided to write a response to the answer I received to my review on March 6th regarding my 21-day stay half board at this hotel I am not happy with the Response. I did on my original review highlight the good points that were the cleanliness the location and the nice sunbathing area on the 6th floor I pointed out that the food was very poor for an establishment that is advertised as four star the response was that naturally ingredients are balanced to cater for the hotels international clients. The food was completely tasteless there was no seasoning and a lack of ingredients I have stayed in a number of genuine 4-star hotels this was the worst food I have had. The soup was watered down and the curry they served one day was one of the worst in terms of flavour I have ever tasted it undoubtedly came out of a packet. The drinks were served from a machine and were absolutely horrid. At lunch or dinner there were no drinks available unless you bought them this is not what good establishments do. I am disgusted that I did not even get a sorry you did not enjoy it from them, and I am not happy about their comment about the food policy. The ingredients are not balanced this is untrue I received no apology for the very nasty barman I highlighted who on 2 occasions did not serve me with the drink I asked for and then became very hostile when i challenged him, there was no response to my observation that there are no kettles in the room and the hotel has 2 of the worst lifts I have ever seen only allowing 3 people in and. Breaking down twice while I was there. These lifts were supposed to serve 6 floors and 156 rooms and clients that were mostly very old The hotel swimming pool is not heated and is not used, so why does a four-star hotel not heat its pool ? In conclusion this hotel is advertising itself as a four-star establishment and yet the pool is too cold to use it has terrible lifts, no kettle in rooms no English stations on its TV, and very poor food in my 21 days . In my opinion this is an example of an establishment cutting costs as much as they can at the expense of the guest and not providing a satisfactory service Please take note of this review it is an honest fair reflection of my stay I am a very experienced traveller and live with a chef.
• ch003f6002 (10/5): Nothing but praise for this hotel - What can I say , another wonderful stay at this hotel. This time I was a solo traveller but that didnt take away from the experience. I booked via Ryanair site a room with a balcony as I like to have an outdoor space to myself to people watch. I emailed the hotel post booking requesting a room that over looked the plaza. As usual this is a request and not a guarantee. This request was fulfilled and I had a lovely room 303 S2. This was a smaller room to others I have stayed in before at this hotel but in no way too small even for a couple. Lovely bathroom with walk in quadrant shower that was a blessing, no over bath shower which was a blessing for someone with slight mobility issues and solo. Usual toiletries and fluffy towels. Room cleaned and towel replaced daily. I was B&B and every morning lots of choice of cooked breakfast including egg station for fried eggs and omelettes, continental selections with meats and cheeses, cereals , yogurts, toast, and pancakes and fruit. So much to choose from and the hot breakfast was always hot. The lounge is a very welcoming place to sit especially if the rain stops you from venturing out. Coffee only 2 Euro and they have a price list on each table offering lots of choice. I paid more for a coffee everywhere I went to eat or have a coffee and much less than other hotel lounges or terraces. All the staff welcoming and although I didnt need assistance with anything, I know from a previous stay that if required the reception staff will do all they can to help. This is my 5th time of staying at this hotel and I always get a good price compared to other hotels near by and offering the same facilities.
• tomO6494CR (10/5): A lovely place to stay - I just got back from a four night stay at the Avenida. The food was brilliant, the communal areas were clean and pleasant and the staff were very friendly. The roof terrace and pool were very nice. The entertainment was good too. I opted for a cheaper room without a balcony and a smaller bathroom. Next time I would pay for a bigger room, I’m a slim person and even I had to get out the shower just to get washed, it was very small. The room was nice and mostly clean, the draws needed a better dusting. The cleaner folded and gave me fresh towels every day which I expect, but still thought was good. My room was quite loud and I know some other people had the same issue. Overall I had a great time and will happily stay again but not in the same room.
• David (8/5): -
• wendymY462PV (4/5): Not very helpful with room issues - We have been to this hotel before and enjoyed our visit, so we booked again. The food and service were generally good and the staff were lovely. However, the air conditioning in our room did not work. Our room was unbearably hot and stuffy. There was only one window, which opened onto a balcony which was accessible from a balcony alongside the corridor. We did not feel safe leaving it open. We spoke to reception who said the aircon was set to heating because of the time of year, even though temperatures were around 19/20 degrees. They refused to move us to another room, but gave us a fan. Which did nothing more than move already hot air around. As a result, we had several uncomfortable nights of very little sleep and went home feeling more exhausted than refreshed.
• 152philipe (4/5): The truth about the Avenida hotel from an experienced traveller - Firstly I would like to give the good points about the hotel the single room I had during my 21-day stay was kept spotlessly clean by the lovely Mirabel my room was on the 4th floor and had a balcony with a very nice sea view. The top floor sunbathing pool area did also have great views and was a pleasant place to sunbathe there were plenty of sunbeds. The other good thing was the hotels' location a few yards from the beach and surrounded by shops and cafés. The bad points are no kettle in the room no English satellite channels on the TV, terrible lifts that could only let 3 persons in at a time and there were only 2 for the whole hotel of 6 floors. However, these are minor compared to the poor food for an establishment that is supposed to be 4 star what was served up at lunch evening meal was extremely bland due to lack of seasoning and ingredients you will find reviews on here that say the food is good, but I live with a chef so please if you like good food do not expect it at this hotel. I was also very annoyed by the many brochures that claimed the hotels swimming pool was heated, this is false advertising and was confirmed by the pleasant assistant manager who confirmed what I and others had already discovered, she did tell me however that they did not heat it because nobody wanted to use it. This was not true during my visit myself and others tried to get into it but to cold. So the hotel is advertising a service they do not have there is no swimming pool in use. Although most of the staff were okay or very nice one of the barman was horrid I asked him for tea, and he pretended he did not know what I meant another day I asked for a chocolate with cream, and he did not bother about the cream and was very hostile when I challenged him. So in conclusion please be aware this is not a genuine 4-star hotel, and it is. at best 3 stars very, very average it will not be a place I shall return to, and I say to others please shop around you will find much better value for money in Benidorm
• Q8400QIjanetl (4/5): Far too warm and unhelpful staff - This is my 3rd stay at the hotel and what an awful experience. We were allocated room 301 and realised as soon as we got there it would be far too warm for us. Air con was blowing warm and there was only a small window in the room that opened on to a balcony that could be accessed by other guests. This wasn't an ideal situation for my sister and myself as we didn't feel safe. There wasn't a window in the bathroom (nor an extractor fan) so we didn't even have the luxury of a through breeze. We asked at reception to change rooms to be told that the hotel was 'full' which it clearly wasn't. I know you can upgracde the room for 16E per night but we weren't looking for the upgrade, just wanted a similar room with windows that could be left open without the fear of someone coming into you room
• Lorri (9/5): Wonderful stay. We stayed in the junior suite which was amazing, double balcony and sea view. - Great location, very clean, comfy beds, helpful friendly staff. Good choice of food for all meals. very limited UK TV, need to get BBC and/ or ITV back (they used to have it).
• JOSE ANTONIOJ (8/5): -
• Christine (10/5): Séjour très agréable, accueil parfait - Nous avons apprécié l'emplacement proche plage et ville, le confort et la propreté de l'établissement et le personnel très agréable, la flexibilité des horaires, nous avons eu notre chambre dès notre arrivée le matin Coffre fort facturé en plus
• Lostorres (4/5): - Las atención del personal La limpieza de la habitación, en general mucho que desear
• José Luis (8/5): Perfecto hotel en el centro de Benidork - Fuí para un fin de semana. Muy bien... un servicio excelente, una cocina muy buena y camas muy comodas. Los baños tienen bañera, pero eso es más personal, creo yo.
• Raul (8/5): -
• RockyQuiff (10/5): A good hotel for a winters break. Everything on the doorstep - Arrived Saturday 14 February with Jet 2. Some sun! Reception were great, room 242 looking sideways to the beach from the balcony. We didn’t want to walk far for things to do and the hotel is perfect for that, lots of shops bars and entertainment minutes from the hotel. Room is fine, big enough for two. We stayed full board plus and the selection is varied, healthy to stodgy, all well prepared. Rooftop pool is fine for getting the sun, although there are no umbrellas for us folks feart from the sun. Bar is fine for winding up the night after being out The hotel staff are great, friendly, funny and helpful all the time. The lifts take a little time to get to you but you’re on holiday, what’s a few minutes?
• annmJ3426WH (10/5): DONT LISTEN TO POOR REVIEWS - THE HOTEL IS VERY GOOD - HAVE JUST RETURNED FROM HOLIDAY AT THE HOTEL AVENIDA. MUST SAY CANT FAULT THIS HOTEL IN ANY WAY. THE MEALS WERE LOVELY. THE DRINK EXCELLENT QUALITY. CANNOT UNDERSTAND POOR REVIEWS. I NEVER USUALLY LEAVE A REVIEW BUT FELT I MUST ON THIS OCCASION. WOULD DEFINITELY RETURN AND WOULD RECOMMENT. WE STAYED IN ROOMS 524 AND 525 AND SATISFIED WITH BOTH.
• Shaun (8/5): -
• maggiea856 (8/5): Lovely hotel in centre of Old Town - Nice hotel in a busy pedestrian thoroughfare, surrounded by shops and restaurants, and a few minutes walk to the beach. Hotel rooms are pleasant and adequate but a bit tired. I missed having a kettle and tea making accessories in the room, you could buy coffee at te bar and you would get a small cardboard take away cup, buy or take a mug with you for this. We had a few rainy days, but the TV only had ITV2 in English, and it was programmes from 30/40 years ago. Entertainment was a bit hit and miss, the same repetitive piano player most nights,then another act about 10.30. I wasn't over impressed with the food at the buffet, repetitive and uninspiring. The staff in the hotel were lovely. The rooms were clean and adequate
• Gary (9/5): Great stay - Centre of the old town
• Explorer54970516943 (10/5): My stay at Hotel Avenida Benidorm - I recently returned from a 14 night stay at this hotel and I cannot fault it. I have stayed many times and when I return I'm treated like one of the family. This time I was not happy with my room and the next day I was given a much bigger room without any problems. I am looking forward to when I return in April for another 14 night stay.
• KILTYONE2 (10/5): Old Town Hotel - Excellent for a stay in Old Town Benidorm. All shops and venues within easy walking distance.Minutes from seafront promanade and restaurants. Clean well kept hotel. One week stay as bed and breakfast. Breakfast was superb. Breakfast staff helpful , friendly and efficient. Rooms very clean and tidy. Regular clean towels from wonderful staff. Reception staff always very pleasant and helpful , their english is very good. Special mention for the bar staff, always great. Bar very well run. Would highly recomend for a stay in the old town area.
• Graham (8/5): Very relaxing. - Breakfast was very good. Dinner was reasonable, cold buffet very good. Hotel location was very good. Maybe better choices for hot dinner.
• Catharina-Maria (8/5): Geweldig -
• Olga (7/5): - La ubicacion Los baños
• Stephen (9/5): Clean comfortable and friendly - Breakfast was okay didn’t like the bacon but a lot of choices, treated like we were the most important people there, I go to Benidorm at least 5 times a year as I only live an hour away and have decided that when friends and family visit this is the hotel for us No kettle but there was a fridge so went and brought one so no problem really
• Elena (5/5): - Los chicos de monstrador de diez la limpieza 0 tiene que trabajar más y pasar un supervisor para ver el primer día la niña da duchado a salido de la ducha y alado del bater estaba empapado con agua y a tenido una caída la niña un poco fastidiada no a pasada nada pero el susto y el contacto con el. Cliente parece que le debo dinero me refiero a las de la limpieza lo demás todo bien como ehi dicho al principio los dos chicos uno es estranjero y el otro son de 10 una amabilidad por ellos si se puede volver pero por la Limpiesa y por la amargura que tiene las chicas no
• Leyla (8/5): -
• Jesús (10/5): -
• Andreea Elena (1/5): Fatal ! No lo recomiendo para nada - Nada ! Nada más llegar me dio por llorar ! Las fotos no tienen nada que ver con lo que es el hotel ! Y por 200€ la noche 😵‍💫 Todo ! El desayuno con los alimentos más pobres del mercado , los pasillos huelen a fregasuelos de pino , secador de los años 90 ! Ascensores que resabas que no te quedes cerrado ! Un hotel viejo , las habitaciones un poco reformadas con un papel pintado ! No hay parking tuve que pagar 24€ el día en un parking público a 250 metros del hotel cargar con maletas ! Fatal fatal …
• Daniele (7/5): Buona posizione, ottimo cibo, disponibilità del personale. - Buona Posizione Poco giovanile
• Susan (8/5): -
• Maria rosa (5/5): -
• Pilar (8/5): - Lo que más me gustó del hotel, era el buffet libre, todo muy bueno y de buena calidad. También destaca mucho la limpieza. Lo único que no nos gustó fue que el hotel es un poco viejo.
• 38mickl (4/5): 4 star is stretching by around 1.5 starsg - Our room was reasonably comfortable. The view from it less so,it looked straight into someone's house around 4m away. The bathroom was dated and the finish was poor. The doorframe was buckled through dampness there was badly siliconed joints round the bath. The bath itself was slippery and you had to go to reception to ask for a non slip mat, why not have one already available in the bathroom? The dining room was like something from Butlins in the 70s and the food was very poor for a so called 4star establishment. The cheapest most tasteless ingredients served lukewarm. The Christmas lunch where they crammed as many tables in as possible was the same, some of the worst I've tasted in many years of travelling in Spain. It seemed at mealtimes they were trying to get you in and out as quick as possible, you couldn't even have a coffee with your meal as the machines were only turned on at breakfast. I had a look at the rooftop pool which is around 8mlong and 3m wide the jacuzzi was operating if you like cold water. The housekeeping staff were top class in every day if you wished and clean towels daily. There are 2 lifts which are tiny and even the hotel recommended you to use them sparingly. Overall this place added nothing of value to my holiday in fact it was the opposite. I would not recommend staying here if you wish to travel to Benidorm.
• AZU (8/5): -
• de Jong (8/5): We waren tevreden. - In totaliteit tevreden. De badkamer is niet meer van deze tijd.
• J.PABLO52 (8/5): - Súper centro Benidorm
• Z5762MGtraceyl (4/5): Poor quality hotel - We have just come back from a 5 day break at this hotel. Staff are OK (not very friendly and smile rarely) location is good and the bar area is quite nice. But the rooms, reception, corridors and restaurant is desperate for an upgrade. The restaurant and catering is like a 70s canteen and the food is terrible. I mean really terrible and cold. It's definitely not 3*+ for sure
• Alicia (10/5): -
• Jimenez navarro (10/5): -
• Maria Jose (6/5): Ubicación excelente - La ubicación Algo anticuado
• Antonia (10/5): -
• markt679 (10/5): Lovely hotel, great location, great food, tiny and slow lifts - Lovely hotel, great location, great food, tiny and slow lifts. We had a lovely week here 24th Nov - Dec 1st, weather was pretty warm, hotel is in the heart of the old town and only a couple of mins walk to the front. Would stay again, no question about that.
• Clive124A (10/5): Another visit to my second home - I have just returned from a two week holiday at the Avenida. This has been my third visit this year. I cannot fault this hotel in any way, I make specific requests which are usually granted, the staff are pleasant, the food is varied and plentiful and the rooms are cleaned daily. I can’t wait to return for a five week stay in January. Top tip ….always book a balcony room.
• Katarzyna (7/5): - Jedzenie jest monotonne. W innych czterogwiazdkowych hotelach wybór wyb zdecydowanie większy.
• R (9/5): - Hotel in good location food was good with plenty of choice. All staff were lovely. Entertainment not great and lack of variation very dated amateurish performances
• Robison (7/5): -
• Fernandez (10/5): -
• Richard (9/5): -
• Hornseatripper (10/5): More a city centre hotel, offering great food - This hotel is more a city centre hotel, no gardens etc, just a roof top pool, but punches well above its weight in terms of food quality. Being a small hotel the range of food is not vast, but what is on offer is very good and we’ve been to very many 4 star hotels in the past. Every lunch and evening meal has an offering of both grilled fish and meat, including for example: sea bass, salmon steak, beef, lamb chops etc. you would be disappointed to have this quality of food in a sit down restaurant. Staff were all friendly and helpful. We did the AI option and the drinks on offer was very good with many a named brand, even the baileys was actual baileys and not the home made variety many hotel do nowadays. I took a picture of the drinks and only the top shelf you have a pay for and that is only a small supplementary amount, not full price. Lastly, great location! Summary: the food is very good, don’t be put off by the reviews that say otherwise, I really don’t get it, I’ve paid twice the price and had worst food.
• Keeley (10/5): Comfortable clean brilliant staff excellent food - Love the location, staff are amazing Nothing been 3 times now looking to book a 4th trip
• Z5628OZmattb (10/5): Great location and friendly - Great location 5 min walk to beach right in the centre. Staff work hard and found them friendly . Room was cleaned daily ,and balcony was a good size . Food was great ,alot of selection and different every day . All inclusive was a good deal ,drinks are clearly marked on menu what you can have . Spirits were a good measure and no restrictions on how many you can have . All in all a great holiday
• Angeles (9/5): Muy buena - Genial Haca calor en la habitación
• Ana (4/5): - La habitación El bufé
• Kazz-bar4710 (8/5): Very friendly hotel in a great location - Great location for beach and the many fantastic restaurants of the Old Town. The hotel was clean but what made this hotel was the staff….So friendly and helpful. Drinks in the bar were good value (€2 for a very nice glass of wine). We stayed B&B so we could explore the many great local restaurants and the breakfast at the hotel was very good with plenty of choice. The roof pool area was clean and we always got a sun bed. Pool was cold but it was the end of October. Great hotel. We have booked to stay again next year.
• ch003f6002 (10/5): Great hotel in great location - This is my 4th time of staying at this hotel. Last time was 2 years ago. They have refurbished the lounge /bar and seating area next to the restaurant. Oh my word what a difference. Bright and very welcoming, it has made a huge improvement overall to the social areas. I only went in to have a look so cannot comment on any of the entertainment. Now for the rest of my reveiw. No problems with any of the food. We had breakfast and dinner with the half board option. We were able to swap a dinner for lunch when we wanted to so you have the option. Ther was plenty of choice so previous reviews must have come form some very picky eaters. I dont eat red meat and there was more than enough choices for me and my Grand daughter isnt a huge fan either but for an 11 year old that has hollow legs , she didnt go hungry by a long shot. The food was hot tasty and a huge selection of cold options as well. You do pay for drinks at the lunch and dinner sittings unless you are on all inclusive. We paid for a balcony room when booking our holiday. If you want a guaranteed balcony then book one otherwise you might be disappointed. I emailed the hotel after booking with easy jet asking if we could have a room overlooking the route of the parade. They replied acknowledging my request but couldn't guarantee. When we arrived we has been given a 5th floor suite with a wrap around balcony. It was spacious and although there were a few things that needed some TLC in places I overlooked that considering everything overall. We did have an issue with a nasty smell of sewerage in the bathroom. We did report it. Not sure if they actually came to the room or having a shower helped with the issue?? We just made sure we put the plugs in the sink and bath plugholes and toilet paper in the sink over flow. That worked so we just replaced after showering, oh and bought air freshener. Rooms were cleaned daily and fresh towels daily and nice big bath towels not small ones and vey soft. Overall this hotel is value for money. Dont expect a luxurious hotel, considering the price. What you will get is a really good hotel with lovely smiling staff across the board in the heart of Old town with everything from the beach 2 min walk and many places to eat and socialise withing a few minutes. Ifyou want a hotel that is all bells and whistles this one isnt for you. I had a great break
• Z6929RSclaireh (10/5): Brillant holiday - Don't know what people complain about. Branded drinks Food great Staff very friendly Towels changed every day Not a lot of entertainment and bar on roof terrace was shut for the winter. Yes lifts were very small- so you just waited. Would I go back- CERTAINLY I WOULD
• Adventure13451204240 (8/5): Avenida - Go for it - The hotel is in a fab location, it's in the old town and really central for everything the beach is literally within touching distance. The hotel is in a lovely bustling area with loads of brilliant places to eat or have a pleasant drink. It's far enough away from the Strip so you don't feel as if you're in amongst the craziness that Benidorm can sometimes be. The hotel was really good for what it cost and the sun deck is a great space with lovely views of the sea. The hotel in general suited us to a tee for the week but could do with a bit of general maintenance and a wee bit of TLC. Can't fault the staff as they were all fab and house keeping done a great job. We were full board plus and enjoyed free wine and water with lunch and dinner and the Rose wine was lovely
• Fernando (10/5): Adorri - A simpatia dos funcionários, todos. Da comida muito boa A localização espetacular O hotel em si poderia ter melhor insonorização, merecia melhor pavimento nos quartos
• daniel (8/5): -
• Compass41691562526 (6/5): Food!! - This hotel is lovely in ideal location,rooms are spotless. They get cleaned daily to good standards. Bed very comfortable,bathroom great bath n shower. The only thing that truly lets this hotel down is the food it’s dire n I mean dire sorry but honest opinion. The air conditioning in room is waste off electricity no point having on. Can’t imagine how hot be in room in summer months. That is only 2 things could find wrong but 2 main things I think! Sorry cause I deffo would off come back here just the main things don’t work right..
• SFamily2014 (10/5): The best holiday - Myself and my sister now both widowed stayed here because she and her late husband had had several happy holidays in the Avenida. I was reluctant because Benidorm would never have been my choice to visit. However. I have holidayed in many All Inc hotels throughout Spain and the Canaries etc in the past and I have to say that the Avenida was up there at the top in my experience. Old town Benidorm surpassed my expectations and I truly loved it. The staff were more than helpful and friendly. Franc behind the bar was so lovely and the drinks were high quality. The restaurant staff were so attentive and happy and the food was delicious. The location was perfect as was the cleanliness of the hotel and the room was comfortable with cleaning done every day. The fridge was so useful. A special mention has to be made to Hope. Hope was the forefront of entertainment every night and held dance lessons every afternoon. I attended the lessons and was able to participate every night when dancing was held followed by various forms of entertainment. I had the best time. Hope is an amazing asset to this hotel and I hope (pardon the pun). she is still there when I return We made some lovely friends and that was all down to the happy holiday that we enjoyed in the Avenida. "HOPE" to see you all next year xxx
• kellylaw1 (10/5): Great stay at the Avenida hotel - Great location in Benidorm centre, close to the beach front, rooms are small and basic, but everything you need and clean, we had clean bedding and towels daily, we found breakfast amazing, staff were friendly and approachable, great roof sun terrace with sun loungers,small pool and jacuzzi, a safe luggage room if your on a later flight home with your own key card for access, drinks are reasonably priced at hotel bar as we only stayed b&b, free WiFi across the hotel which worked fine for us, my only negative is the lifts, as only 2 and only 3 people at a time, there can be a wait, we would definitely recommend this hotel and we will be back, thank you for a great stay.
• pat (3/5): Lovely staff so friendly. Bar was lovely. - The breakfast was the same as every hotel in Spain it was ok. Coffee was terrible cheap stuff. Bed room was bad for a 4 star hotel.im not getting into it. But I won’t stay here again

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