The Racquet Club

Location: 5 Chapel Street, Liverpool, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Squash
• Non-smoking throughout
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall

Rooms Available

• Standard Room

  1 Double Bed

  Internet - Free WiFi 50+ Mbps

  Practical - Iron/ironing board (on request)

  Comfort - Daily housekeeping, fresh towels every 2 days, fresh bed sheets every 3 days

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)

• Double Room

  This room with attached bathroom includes a flat-screen TV and tea and coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet

• Twin Room

  With high ceilings, this spacious room includes a flat-screen TV and tea and coffee making facilities. The private bathroom has a walk-in shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom

Guest Reviews

• NICLA (8/5): - Posizione ottima. Stanza pulita. Peccato non ci sia la possibilità di lasciare i bagagli oltre il check out
• susan (10/5): - Fabulous old building, near to the town centre and perfect for our night out
• Cummins (7/5): -
• Hugh (8/5): -
• Emma (10/5): -
• Adrian (10/5): Fabulous stay - Fabulous location, the staff on the front desk so welcoming and friendly . Would definitely come again next time we visit Liverpool Room was comfortable location excellent and location was very central to everything
• Anouska (9/5): -
• James (10/5): - Staff were superb Nowt
• Peter (9/5): -
• Lisa (8/5): Great little find! - Very central, all staff we encountered were very friendly and helpful. Room was small, perfectly fine for our one night stay. Really clean.The roll top bath was lovely, sadly we had no time to use it. I have never seen a window so big, the decor matches the building traditional but all modern amenities you expect. Breakfast is only continental, which didn't suit our needs but would suit others.
• steve (10/5): Lovely old property - Beautiful old historical property with easy access to the quays. Staff really friendly and efficient. Good value for money
• John Foster (9/5): A lovely quirky independent hotel near the docks. Perfect location for the M&S Bank Arena. - Met on arrival. Staff friendly. Room comfortable.
• Philip (10/5): - Bedroom amazing. Staff very friendly. Lighting in barhroom a bit dark
• Su (8/5): - The staff were extremely friendly and professional. Building is stunning. Immaculately clean N/a
• James (10/5): - The staff were very helpful and friendly 🙂
• Charlotte (7/5): Good city centre location, could do with updating the decor - Location, and the beautiful building. Bed was extremely comfortable and bedlinen was spotless. Some areas quite dated. Stains on the carpets and marks on the tables.
• Jardin (8/5): Perfect for what we needed, great stay - Location and staff View from Room 1
• Sam (10/5): -
• Lisa (8/5): -
• stephen (10/5): -
• Colin (7/5): -
• Rui (4/5): Not stay again - Building arquiteture Room poor decoration TV not working properly poor furniture
• William (1/5): Not a great hotel poor vfm - Close to meetings before and after Phone entry to get back into hotel. Room too small and dated Elevator terrible Shower awful Bathroom gross Too hot and no AC and couldn't open windows No facilities Poor WiFi Too hot to work from room and no business centre No easy way to see reception had to hope they were at the desk Misleading rating on genius
• Dirk (9/5): - Tolle Lage, in 5 Minuten zu Fuß an den Docks, in zehn Minuten im Zentrum. Zimmer hat alles, was man braucht.
• Joan (8/5): Good location, comfortable stay - Good location, comfortable beds, clean room, good wifi. Helpful friendly staff. Easy early check in. Room/ hotel a little jaded, but comfortable and reasonably priced so served the purpose for a one night stay in the city
• Roxana (10/5): - Am fost un sejur foarte fain. Personalul foarte primitor. Curățenie in camera, prosoape curate...nu avem de ce sa ne plângem.
• .GiuliaG. (9/5): Recommended! - Good value for money and great position! The blonde lady at the front desk was very welcoming and friendly. The bed and pillows were surprisingly comfortable, slept like a baby. One of the towels had what looked like rust stains, it wasn't a big issue for us as we had plenty in our room and the used ones were also replaced the next morning.
• Cheryl (8/5): - The stairs, very quiet for a Saturday night as well.
• Fiona (8/5): -
• Amy (1/5): Abysmal never again - Absolutely nothing it was awful Dirty, rude staff only the gent on reception the lady was pleasant. Bathroom door jammed shut, hairs in the bath, bed was so small and uncomfortable. We left within 30 min if that of being there. Our room smell so awful and stale too
• Erna (10/5): - Very cute hotel with loads of character and lovely staff!
• Lauren (10/5): -
• Denise (8/5): A lovely place to stay at a great price and ideal for the IOM ferry terminal - It was a really attractive property. The room and bathroom were large and the decor great. The staff couldn't have been more helpful. The water was not hot enough for me. (it was not cold)
• Clare (5/5): Good location, friendly staff but rooms in need of an upgrade - Location TV not working in the room. Also didn’t like having to leave key when going out for the evening.
• Aubrey (4/5): - Close to city centre Very old.
• Fairouz (10/5): Centrally located Hotel and well educated Stafd - Der Rezeptionist sehr hilfreich und serioes Die ausstatung vom Bad
• Leslie (8/5): -
• Gillian (10/5): Will definitely be back - Great location and staff were so accommodating
• Clare QUIRKY (6/5): Basic for fhe cost - Reception staff very friendly. Having to ring to get in after night out. Room was basic for the price. No bath. Bits on carpet, needed a deep clean. Having to leave the key at reception felt like a school child
• Kerry (8/5): -
• Barry (7/5): -
• Damien (9/5): - The building .
• Gary (8/5): Great stay in a great location with very nice staff. - Location is fantastic and staff were very helpful. We were advised of potential noise from the any events when we booked however the noise was no issue at all. I could not hear any sound of the functions that were being held.
• Simon (10/5): -
• Lisa (7/5): Lovely hotel , reasonable location. Property needs an update - The building is beautiful The bedroom door didn’t seem to fit the frame properly, allowing light & noise through
• Normandin (10/5): Excellent stay, friendly staff, felt welcomed - Very clean and great for the shops
• Bart (9/5): Wonderful stay. - Perfect location. Very kind staff, Beth makes the tastiest coffees of Liverpool!
• annette (6/5): was ok, did get a good night sleeep. - bed was super comfy. no bulb in hall light, lamp didnt work (or bulb had gone), no full length mirror, no hairdryer although staff did bring one up. didnt like having to ring a phone number to be let in.
• Cheryl-ann (8/5): -
• Deborah (8/5): Great location and super staff! - Staff incredibly friendly and helpful. The room was large and the hotel was very quiet despite the functions on.
• Claire (7/5): Cheap and cheerful with nice staff and location - Good location, bargain price for a night and friendly staff. Lovely old building. Room large and had all we needed. Good location. View of boiler, no view. But for the price and for one night arriving in the dark it wasn’t a problem.
• broe (8/5): Cheers Guys - Location and nice staff
• Shane (8/5): -
• Lucy (8/5): Good location and lovely staff! - Great location, wonderful staff! No breakfast 😢
• Jeff (8/5): -
• Kerry (9/5): -
• Susie (6/5): Overpriced - Good location. Lovely old building on outside Very tired inside. Furnishing out of date. All a bit odd. No bar or restaurant. No breakast served. Overpriced
• Rhys (8/5): -
• Craig (10/5): Good stay and wouldn’t hesitate in coming back - Location brilliant and the staff excellent Looking a little worn in places but still ok
• Jamie (5/5): Place was Ok, was annoying you had to hand your key in every time you left - Price Room was not very modern / basic
• Barry (7/5): -
• Sara (5/5): Alright. Decent price but you get what you pay for. - Unique Old facilities, had to leave key at the front desk, bed wasn't the greatest.
• Nick (8/5): - A little gem at the Price
• ian (8/5): -
• Beverley (8/5): -
• Neil (9/5): Great location, excellent staff. Beautiful building. - Location, style, staff. Perfect! Better than expected. No view from room.
• McIlroy (10/5): -
• Paul (8/5): Fair£££ for the age of building clean 💯🤗 - Love the old world look of room Missing a handheld shower Not good when you don’t want to get your hair wet
• Silvia (8/5): -
• Vladimir (1/5): Bad - The hotel is crap, I paid money for nothing The hotel is crap. I didn't like anything. I didn't see anything interesting there. Just crap.
• Alan (10/5): Unbelievable best night away - Staff went above and beyond for use very nice and helpful No parking or sigh walked passed it few times lol
• Michael (7/5): Good -
• Michael (7/5): Good -
• Shannon (8/5): Very good -
• John (7/5): Good -
• Lisa (8/5): No complaints! - Absolutely fine for what we needed.. good room for a night out in the city good location Always think a later check out would be great for a city break
• Sarah (8/5): Lovely stay and would definitely stay here again. - A lovely room with tea and coffee facilities. Nice bathroom, with fluffy towels. The bed was very comfy. It was lovely listening to the church bells in the morning from our room. The staff were very welcoming. Nothing to dislike at all, the only downside was that we didn't have a view and looked at a wall but this wasn't a problem as we were only booed in for one night.
• Ben (7/5): Good -
• Warren (2/5): Both bed sheets had obviously not been changed from the previous guests found black hair s in each - No breakfast only continental available Dirty bed sheets not been changed from previous guests, contacted receptionist and showed them photos they agreed to get the sheets changed
• Kurt (10/5): Exceptional - Brilliant location and beautiful room
• Gillian (10/5): Exceptional - The staff were extremely kind and accommodating to us. Location was perfect as we went over for the parade and a short walk into the city centre. Will definitely be back!
• Loui (8/5): Lovely clean friendly hotel perfect location - Location perfect Curtains didn’t shut properly
• Hayley (7/5): Good - Very clean, comfortable bed, staff were great Shower curtains stuck to you 😳 opposite offices, if you wanna walk round in the nudd close the curtains. Was windy and a lot of banging and church bells going off daft a clock in the morning.
• John (9/5): Superb -
• Philip (8/5): Very good - Over priced due to the last game of the season being on ( same as all hotels)
• Mark (9/5): Superb - Great location close to town centre an parking lovely old building No view only of a brick wall an no hot water
• Graham (8/5): all good - The hotel staff were amazing and friendly. The location was good for our trip this time, the room was a good size and and had a large bathroom Breakfast was not an option, as they had a nice dining area Continental breakfast would have been good .
• Emelia (5/5): Good location but wouldn’t stay here again - Good location Room carpet looked like it needed cleaning or replacing. The place in general looks like it hasn’t been upgraded in a long time. The room next to us a couple were rowing until 3am in the room and the hallways which isn’t the hotels fault but wish they had done something or even asked us how our stay was when we checked out so we could have mentioned it
• Susan (8/5): Very good -
• Zoe (10/5): Exceptional -
• Ryan (10/5): Exceptional -
• Emily (9/5): Superb - Beautiful historic building in a very central location.
• Amanda (8/5): Very good -
• David (6/5): Adequate - Staff and location Decor very dated Wi fi didn’t work
• Stephen (9/5): Excellent - Really different to your normal hotel , comfy too
• Matthew (4/5): Did not live up to expectations set by website/listing - Excellent location and impressive building/property. Felt like rooms were crammed together in the building. The lift was old and creaky, which gave the sense it wasn’t as safe as it should be. The hotel had an event on which meant the rule of having to hand in / collect doors keys all the time was tricky when staff were rarely at reception - although they did arrive promptly when we manually made the front door buzzer go off to get their attention. The biggest issue was the furnishings in the room. One table (with the kettle) was really wobbly/slanted and almost useless and the bed had missing feet and a sunken mattress. We also had to run the shower for almost 10mins before the hot water kicked in.
• Veronica (10/5): Exceptional - Location great . Staff lovely and very helpful
• William (9/5): Superb -
• Kerri (8/5): Very good - Staff were amazing. Very friendly & helpful. Bed a little small as my husband is 6 foot 3.
• Louise (10/5): Exceptional -

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