The Wellington Hotel

Location: 81-83 Waterloo Rd, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Family rooms
• Luggage storage
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request
• Vegetarian menu options available

Rooms Available

• Single Room with Shower

  Free WiFi, a flat-screen TV and an en-suite shower are featured in this room.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

• Double Room with Shower

  Free WiFi, a flat-screen TV and an en-suite shower are featured in this room.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

• Twin Room with Shower

  Free WiFi, a flat-screen TV and an en-suite shower are featured in this room.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

• Luxury Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a private entrance, an electric kettle, parquet floors, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

• Family Room (2 Adults + 2 Children)

  Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a private entrance, an electric kettle, parquet floors, a tiled floor and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

Guest Reviews

• Chris (10/5): I will definitely be staying here again! - Across the road from Waterloo station, super convenient. I booked a single room, and upon arrival was upgraded to a double room. The room was fastastic, cosy and clean. Very pleasantly surprised. The area around Waterloo station at night is a bit dodgy, so make sure you've eaten in the Wellington bar before 10pm, because walking outside after 10pm looking for a bite to eat was a very unpleasant experience.
• Ben (7/5): -
• Arthyz67 (8/5): Good Stay Experience - Fantastic Noise from the Train of Tube
• IWAN (9/5): Prima hotel, midden in de stad. - Perfecte uitvalsbasis voor theaterbezoek in Londen. Op loopafstand van bijna alle theaters. Prima kamer met koelkast. Het ontbijt was erg goed. Niets.
• Anette (10/5): - Allt var bra. Rent,bra sängar och kuddar. Frukosten var väldigt bra
• Skurjatas (9/5): Very loudly duo to trains -
• davison (10/5): - The staff were excellent Communication skills were perfect Clean and very comfortable The food was superb Would highly recommend The room was beautiful, but there was no view But it is understandable due to our room location and is my personal preference for a nice view
• Henrik (8/5): -
• Stephanie (9/5): Great location, good value for money and friendly staff - Great location, staff very helpful, friendly and accommodating. Great breakfast and would definitely stay again The rooms were a little too warm
• Andrea (8/5): -
• maya (8/5): נגניב - מיקום, העיצוב של החללים המשותפים את המדרגות
• Harald (6/5): Gute Lage und gutes Essen in einem sehr schönen Pub - Lage und das Essen ist sehr gut. Sehr zentral am Bahnhof von Waterloo gelegen Die Einzelzimmer sind sehr klein und man kann kein Fenster öffnen. Alle paar Minuten hört man den Zug der durchs Zimmer fährt.
• Estelle (8/5): -
• Richard (9/5): Excellent all round. - Room was well fitted out with products and kit. Bed very comfy. Breakfast excellent. Pub is great with excellent sport coverage.
• Graham (8/5): Overall a good experience - Location Old worldly style
• Alexander (10/5): - Very nice room , breakfast was great
• Ruby (7/5): -
• Ken (1/5): A pub not a hotel - Nothing, it is not a hotel, it is a pub with a few rooms upstairs effectively at best a B&B but still a pub
• Megan (10/5): Wonderful spot to walk into literally off the tube station. Have a rest, delicious meal, and drink. - The location is amazing! A beautiful pub and hotel with friendly service. The only thing I would have enjoyed was a larger shower but pretty standard as a smaller bathroom in Europe hotels.
• Terrence (8/5): - Breakfast was very good. Location was excellent for convenience of travel via Waterloo Station. Staff was friendly and helpful. Room was on the small side. Bed (twin) was a bit too small for me, even though I'm only 5'10".
• Corina (10/5): Excellent! - Very accommodating staff. Beautiful and clean rooms N.A
• Jana (8/5): - Das Hotel ist super zentral, das Hotelpersonal ist sehr nett. Die Zimmer waren sauber, und das Frühstück super lecker. Das Bett ist für zwei Personen sehr eng. Leider gibt es keine Fenster im Zimmer.
• Timothy (9/5): 1 great week stay. - Location was very good opposite Waterloo train station with a great breakfast included. Top floor with no lift access.
• Anna (7/5): Smidigt boende nära tunnelbanan - Extremt smidigt att ta sig med buss och tunnelbana. God frukost. Väldigt litet rum, svårt att ta sig runt. Hotellet tillhandahöll öronproppar men vi sov gott utan men man bor nära tågstationen.
• Lindsay (8/5): Great staff and excellent location - great location for trains, and attractions. Everything a short walk away. Very nice breakfast options and traditional buffet of cereals and pastry's. Sower and bathroom was a little small
• MARIA DOLORES (10/5): -
• Michele (8/5): - Väldigt bra läge Litet rum med litet badrum, inget skåp till kläder
• Tom (7/5): - Great location Great buffet breakfast choice - good value Floor in bedroom was very sticky. Needs a good clean. Wasn't pleasant to walk around without socks. Cooked breakfast not brilliant - bacon was like cardboard and all cold when arrived.
• Rita (6/5): -
• Jurgen (7/5): Ok place with convenient location - Good location to Waterloo station and local attractions Tiny bathroom, king bed was not very comfortable, our room was directly next to the train tracks with a train going by every 3-5 minutes which one could feel going by. Lots of narrow stairs to rooms with no elevator
• Susanna (5/5): En tule toiste. - Sijainti oli erinomainen, aivan Waterloon aseman vieressä. Huone oli siisti ja kylpyhuone (tosin todella pieni) hyvässä kunnossa. Huoneeni oli kahden junasillan välissä, junia kulki muutaman minuutin välein jompaakumpaa pitkin. Yjden hengen huoneessa sänky oli huoneen kulmassa. Ikkunoissa oli laskosverhot, joiden avaaminen oli työlästä, sängyn yli kurotellen. Huoneen työpiste oli kulman takana huoneen eteistilassa. Sen valaistus oli tosi huono.
• Gian Luca (8/5): -
• michael (9/5): Location location location -
• Kathleen (8/5): Brilliant for one night stay in London - Booked a room here when going to watch a play at the West End - brilliant located - and a lot quieter than we were expecting. For one night it was great. Wouldn't suggest much longer as the rooms are small so working would be difficult. Unable to open any windows for fresh air
• Nezih (8/5): -
• Adrian (9/5): - I last stayed about 10 years ago, the rooms have been updated to a very good standard and the breakfast was as good if not better that I remember! Thank upi
• Tzvetelina (5/5): - Location. Uncomfortable atmosphere No clear reception sign No reception desk Manager wasn't engaging and made me feel like I didn't want to be there. The bed was only comfortable when I was on it but awful to get on and off. Sorry for my honesty.
• Aucamp (9/5): Great stay - Excellent location and great breakfast! Keycard took 3 times to unlock each time , drain smell in bathroom
• francovictor (10/5): -
• Hopkins (9/5): -
• Amanda (6/5): Functional very friendly staff - Clean and tidy had everything Too close to station very noisy
• Susan (8/5): - Nice shower room Too close to station. Windows not open so no fresh air
• Guest (8/5): -
• Harika (6/5): Great location, really bad staff unfortunately - Excellent location for the places I visited and get back to the airport fast. There’s no reception. I walked to the bar (it was the main activity. A London cab driver didn’t even know there was a hotel there). The bartender was really busy. One of the customers pointed me to a door that was locked (turned out to be the door to the staircase to rooms). I was coming from U.S. after a long flight and was really tired. Eventually, someone heard me and came by the computer to check me in. She had this attitude as if I was inconveniencing her. I told her I was exhausted after a long trip and running around the place looking for someone to check in. She walked me to the stairs and said she could help with the luggage. Silly me, I thought the room was on the next floor (2 for Americans and 1 for Europeans), and said thank you. She joked, it wasn’t Everest anyway. My goodness, as I climbed floor after floor, it looked like each one had two rooms or so, my room turned out to be at the fifth floor I think. It felt endless and the room number didn’t give it away (I think it was something like 110 and am pretty sure there were rooms available at lover floors). The room was super tiny, but OK. The bathroom was extremely small. You can’t imagine anything possibly smaller.
• Maureen (8/5): We only stayed one night but it was fine for us - It was comfortable and great location Only criticism is that the room was small
• Emily (9/5): We were looking for a good central location that wasn't too expensive, the Wellington delivered. - The breakfast was amazing, the room has several nice touches, and the dinner in the restaurant was also great. Good central location and easy to walk to nearby attractions and Waterloo Station. The family room was on the small side and had a bunk bed. Our child is old enough that it wasn't a problem, but it could be difficult for small children.
• Ana (8/5): - Da localização, junto à estação waterloo com metro. Simpatia dos funcionários. Gostei de tudo
• Mia (9/5): -
• Kumar (7/5): - Location is neat to railway station Room is too small, steps are narrow to take the 20 kg luggage to 4th floor
• Anna (5/5): - Läget var mycket bra med Waterloo Station precis över gatan, vilket gjorde det oerhört lätt att ta sig överallt i stan . Ok frukost. Kul med pub precis under rummen. Kaffemaskin och det som fanns i kylen på rummet var gratis och en trevlig detalj. Trevligt med rabatt på puben om man bodde på hotellet. Personalen var ganska oengagerade. Vi hade 2 rum, var av det ena rummet ( rum nr 1) låg precis över en nattklubb och precis bredvid en tunnelbanebro, vilket gjorde att 1 av oss inte fick sova på två dygn. Klubben var fredag och lördag och ljudnivån var brutal, lätt som att klubben var inne på rummet. Vi fick ingen information om detta, så det drog ner hela vistelsen. Rummen var välstädade, men små och kalla. Liten säng, knappt att två får plats. Fanns ingen garderob eller annan klädförvaring på rummet.
• Christa (7/5): perfekte Lage für Sightseeing (auch zu Fuß) und sehr gutes Preis-Leistungsverhältnis - + Lage des Hotels ideal als Ausgangspunkt für Sightseeing, sowohl zu Fuß als auch mit öffentlichen Verkehrsmitteln + sehr gutes Frühstück (Die warmen Speisen gab es a-la-carte, Getränke, Croissants etc. am Buffet) + sehr freundliches Personal + Zimmer war zwar winzig, aber sehr gut ausgestattet (inkl. Nespresso-Kaffeemaschine) + sehr gut funktionierende Klimaanlage - Lagebedingt war es ein wenig laut (Bahn), was mich persönlich aber nicht besonders gestört hat, jedenfalls nicht beim Schlafen - Man konnte nur den inneren Teil des Doppelfensters aufschieben, das äußere Fenster war nicht zu öffnen, allerdings ohnehin nicht sehr dicht, so dass man trotzdem das Gefühl von "Frischluft" hatte - zudem gab es eine sehr gut funktionierende Klimaanlage
• Hans Stephan (3/5): Är ett Pub hotel och inte ett hotel med Pub , inte prisvärt och jätte mjuka sängar, när tågstation - läget( det var bara att det var när till tåg stationen annars var det inget bra då det var stökigt och buss och tåg trafik till sent och gick man ca 20 meter där ifrån så var det betydligt tystare och lugnar 9 Sängen var super mjuk och var som en vatten säng fast det var inte det och upplevdes som man låg på golvet och man hade svårt komma upp från den då den också var för mjuk ? Frukosten var porr ingen ost eller skina eller ägg eller bacon , Förutom marmelad till pålägg ? Stökigt område till sent . Och det är en pub med hotel och inte tvärtom ? EJ prisvärt eller inte så bra om man vill ha bekvämligheter och lugn och ro .
• Helen (9/5): - All great Nothing
• Pethes (9/5): - Kicsit kicsi volt a szoba és az ablakot nem lehetett kinyitni Nagyon jó helyen volt a szállás és szuper volt a reggeli. Bőséges, változatos ételek. Kedves volt mindenki. Nagy előny, hogy a pub a szállás alatt található:)
• martin (9/5): An enjoyable stay, great food and friendly staff. - staff were very helpful and friendly, the food was excellent, we eat in the hotel in the evening and the food, especially the vege options were good and the option closed was very tasty. The room was large enough with a view on the street which was good. We didn't realise how well placed the hotel was until we arrived, it was a great location for what we needed, close to the tube and the river. was great can't think of anything negative - really enjoyed our stay
• Tracey (10/5): Perfect location, quiet clean room - Very clean, well maintained Nothing
• DT (9/5): -
• Elsa (7/5): Fin stemning og beliggenhet. - Jeg likte beliggenheten og den tradisjonelle stemningen. Pubkonseptet passer ikke meg så godt.
• Octavio (8/5): - La ubicación Habitaciones muy pequeñas
• Lorraine (10/5): -
• Susanne (9/5): Super Lage, sehr freundliches Personal - Super Preis-Leistung, feines und reichhaltiges Frühstück
• Ashkey (9/5): -
• chaotseng (8/5): -
• DEBORAH (8/5): Comfortable stay in a great part of town - The location was great right in the middle of Southbank. The bed was comfy and the room had many thoughtful amenities. The breakfast and food in the pub was excellent. Having a nice coffee service in the room was great and the little bottles of milk were a lovely touch. The door to the rooms in the alleyway felt a bit unsafe and that area was very smelly. It would be better to come through the hotel. There are stairs to be aware of, and you can definitely hear the trains, but that didn’t bother me.
• Jacqueline (9/5): - Really lovely friendly boutique hotel bang opposite Waterloo with nicely appointed rooms. Booked a single and the room had more than you'd expect in your usual single - safe, fridge with complimentary water and milk, a nice selction of tea, coffee machine and shortbread biscuits. Light fittings were lovely as was the room decor. All in all very good. Pillows were a bit too soft and flat for me (one was feather) so could have benefited from another firm one for height.Shower was very small and the rainforest showerhead made it very difficult to shower without getting your hair wet or water all over the floor. Could probably do with being a smaller head and regular descaling to improve nozzle direction.
• Tonna (6/5): To be honest, Not worth the money! - The room was clean. The full healthy breakfast and the Nespresso machine in the room, the complimentary snack and drinks in the fridge. I arrived when there was football going on and the pub was packed. I was a little bit confused and didn’t know if it was the right place at first but my google map said I have arrived. Finally saw a staff and I approached her if it was the right place. She asked me to wait for someone to check me in. I waited about 15-20mins before someone came to check me in. Which was so unwelcoming. Bear in mind, it was very noisy and rowdy. Not the kind of reception that I wanted after a long train ride to London. My room was at the topmost floor after 3 flights of windy stairs after a long day. I didn’t like the pub like feel. The room was so small and tight. The bathroom door could not close and the single bed was so close to the bathroom, that all you could smell was bathroom. There was no window in the bathroom although there was an extractor fan but the window in the room goes really steamy after having a shower and it took a long time to let the steam out of the room with the air conditioner fan, especially when you feel cold after coming out of the shower. It was very annoying, as the window can’t open, it was sealed. I didn’t feel like a guest. I felt like they were doing me a favour. Won’t be back. Staff could be more friendly and helpful and less interrogative.
• Bianca (10/5): -
• Julie (10/5): -
• Teresa (8/5): Great stay great location but no lift so if your on the top floor it’s over 60 stops - Great solution on offer Breakfast to be hotter
• Zoe (7/5): Good value, friendly staff - Location close to an event I attended Difficult to reach the window blinds across the bed
• Lena (10/5): - Frokosten og området Bråk fra toget utenfor
• Luis (10/5): - Todo.. el personal.. el desayuno.. las bebidas.. el ambiente del pub.
• Rafal (5/5): -
• Garaj (7/5): -
• Valon (10/5): -
• Valentin (9/5): -
• Boris (4/5): Alsof je op een treinstation slaapt - Het personeel was vriendelijk. De kamers waren erg gehorig door de metro/trein die er langsloopt. Ook is de Pub beneden lawaaiig.
• Claudia Maria (9/5): -
• Yvonne (7/5): I would come back when travelling on a limited budget - Better than I expected for a room above a busy pub next to a mainline station There was some noise from the road outside. Room was up a lot of stairs
• Lesley Stewart (10/5): Great stay, great hotel with friendly helpful staff and a very good breakfast - I visited before the recent refurbishment and was delighted to visit again, following the refurbishment. Absolutely fabulous - clean smart room (I was upgraded, which was a lovely bonus) excellent breakfast, great location for onward travel. Highly recommend
• Hülya (3/5): Konumu hariç tavsiye etmem ve tekrar kalmayı düşünmem. - Tesisle ilgili beğendiğim tek şey konumu ve güler yüzlü ve yardımsever çalışanları. Asansör yok, çok dik ve dar merdivenlerden çıkılıyor, ağır valizi olanlar buna dikkat etsin. Odada saç kurutma makinesi yoktu, bunu resepsiyona söylemek istediğimde telefonun da olmadığını gördüm. Zaten doğru düzgün bir resepsiyon yok, otele girdiğinizde doğrudan bir bara giriyorsunuz. Çalışan sayısı çok az, 1-2 kişi tüm işleri halletmeye çalışıyor ve belli ki yetişemiyor. Odamda çok ağır bir nem kokusu vardı ve pencereler açılmıyordu. Yatak da sırt artacak kadar rahatsız ve aşırı yumuşaktı. Ayrıca çok dar, içinde zor hareket edilen bir otel. Sıcak kahvaltı servisi de sekiz gibi geç bir saatte başlıyor, trenimizi kaçırmamak için parasını ödediğimiz halde doğru düzgün kahvaltı edemeden ayrılmak zorunda kaldık. Ödediğimiz parayı kesinlikle hak etmediğini düşünüyorum.
• clive (9/5): - Yards from Waterloo Station Stairs no lift
• Angela (9/5): Exceeds expectation. - The location, exceptional breakfast, lovely staff. The noise from the train outside but it is tolerable.
• Pándorfalvi (10/5): - A szállás hangulata 10/10. A Pub része gyönyörű volt sok ital és étel választék, amik nagyon finomak voltak. A személyzet segítőkész és közvetlen.
• Pauline (9/5): -
• Joanne (8/5): -
• Mariska (8/5): -
• Olivier (9/5): Un hôtel hors du commun : pub historique, typiquement anglais - Très bon accueil et petit déjeuner excellent ! Lit très petit même pour une personne
• peipei (3/5): -
• Roy (10/5): -
• Diane (8/5): A good value overnight stay - Super convenient for the Tube, only a short walk to the Royal Festival Hall where we were attending an event and really handy to be able to store our bags while we were out. Staff mostly friendly and there was a good continental breakfast, with some nice teas and biscuits in the room. The rooms are pretty compact and there is obviously noise from the station which is literally opposite, so you may want to bring earplugs - but it's a good value option for a quick overnight stay in a clean and comfortable room with a nice hot shower! Would be useful for the cooked breakfast option to start at the same time as the continental breakfast option. The industrial look in the room sometimes meant a glare from the lightbulbs, particularly when lying in bed - a shade would help.
• MarkJH1035 (10/5): - 2nd stay. Good accommodation All went well
• Austin (9/5): - This is the second time we have stayed at the Wellington. The staff is so kind and helpful. The location is perfect. And the options for breakfast were amazing. The food and drink options are exceptional as well.
• clifford (10/5): Not for the faint hearted - Rooms are spacious enough for what is required a little dusty side of bed near wall but apart from that very good, no lift so top floor 3 big flights of stairs could be very difficult in some cases
• Sophie (9/5): Can’t beat the location - Location, staff and breakfast Would’ve been useful to have had or taken earplugs due to train line proximity
• Boris (6/5): Als je geen last hebt van geluid en graag boven een pub slaapt is dit hotel voor jou. Is dat niet wat je zoekt dan zou i - Het was dicht bij waar ik moest zijn. Het zit tussen twee metro/treinsporen in waardoor het lijkt alsof de trein door je kamer rijdt. De douche is zo klein dat je er niet in kunt bewegen. De receptie is de pub beneden en de muziek staat hard tijdens het ontbijt.
• elisa (8/5): -
• Vivien (10/5): Excellent stay and friendly staff - I have completed a survey already for the Wellington Nothing everything was fabulous
• Mark (8/5): -
• Ntina Min (10/5): - Πολυ ομορφο το δωματιο κι ανετο κρεββατι, σε υπεροχη τοποθεσια κοντα σε ολα τα αξιοθεατα. Στο ισογειο υπηρχε η παμπ οπου τρωγαμε το πρωινο το οποιο ηταν αρκετα καλο. Παρ ολο που ακριβως διπλα απο το ξενοδοχειο περναει τρενο δεν ακουγεται σχεδον τιποτα λογω καλης ηχομονωσης.Εξυπηρετικο κι ευγενικο προσωπικο.Θα το επιλεγαμε ξανα! Ενα μικρο προβλημα με τη ρυθμιση της θερμοκρασιας του νερου στο ντους αλλα δεν μας δημιουργησε ιδιαιτερο προβλημα

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