The Maq Hotel

Location: 120 First Street, P.O. Box 340 , Tofino, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 05:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Nightclub
• Parking
• Non-smoking rooms
• Restaurant
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Karaoke
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Kid meals
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Security alarm
• Mobile app for room service
• Broadcast Live sport events
• Happy hour
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events

Rooms Available

• Basic Suite, 1 King Bed with Sofa bed

  1 King Bed and 1 Queen Sofa Bed

  Views of the ocean and courtyard

  
  

  Internet - Free WiFi

  Entertainment - 40-inch TV with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Wardrobe or closet, double sofa bed, and restaurant dining guide

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled heating

  Eco-friendly - Eco-friendly toiletries and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Free WiFi
  • Portable fan
  • Bedsheets provided
  • Soap
  • Restaurant dining guide
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Suite With Sea View

  This suite offers a cable TV and sea view.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• King Room with Sea View

  This room offers a cable TV and sea view.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Queen Room

  This room has a cable TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• King Studio with Sofa Bed

  This studio has a cable TV.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Paul (10/5): As an East Coaster to a West Coaster. Very nice eh! - Excellent all around! Coming from the east coast to the opposite side of our amazing beautiful Country, just impressed with staff, location and facility. N/A
• Risa (10/5): -
• Julia (6/5): Pleasant, but with some unexpected issues. - Location was great, beautiful and price was reasonable. The Bear Bierhaus restaurant was delicious as well. My main issue was that the hotel is on top of a "pub", which played thumping EDM music until 2 am Saturday night and Sunday morning. The description "pub" generally does not bring to mind all night dance parties with super load music, and had I known that would be happening I would have booked elsewhere.
• David (7/5): -
• Linda (10/5): Endroit charmant. Nous recommandons - Nous avions réservé 4 chambres pour notre famille. Tout le groupe a apprécié Hôtel tres très propre et bien situé. Le personnel étaient chaleureux. Bel accueil pour les chiens. Nous avons souper au Bear et nous avons bcq apprécié. Il n avait pas de lit d appoint pour un enfant de 2 ans. Seulement un parc.
• Mariia (10/5): - friendly staff, clean rooms, nice restaurant on the 1st floor I loved all of it
• Adya (8/5): -
• Birgit (8/5): -
• Susan (10/5): Great experience - Friendly atmosphere, newly renovated Restaurant very loud
• Kiki (8/5): -
• Little (10/5): Comfortable, clean and well located. - Nice and clean. Bed comfortable. Nice coffee shop.
• Hung (9/5): - Ein Kühlschrank im Zimmer wäre besser als die Kühlbox
• Riley (8/5): -
• Enoch (8/5): -
• Calum (8/5): -
• Sophie (8/5): -
• Sophie (9/5): -
• Cole (7/5): Small room but comfortable - Good location, right above a fun pub No fridge in room
• Siddhartha (8/5): -
• Jennifer S (9/5): -
• Simone (9/5): -
• Julia (8/5): Perfekte Lage in Tofino - Perfekte Lage. Großer Parkplatz. Einfacher Check In wenn man später anreist (mit einem bereit gelegten Brief plus Schlüssel) Man bekommt außerdem einen 10% Gutschein für das Restaurant das zum Hotel gehört und ein gratis Heißgetränk im dazugehörigen Cafe. Hellhörig und die Sauberkeit
• Traci (9/5): -
• Gerry (10/5): Awesome staff! Great food! -
• Virginia (8/5): -
• Kayla (9/5): -
• Jason (9/5): -
• Louise (7/5): Easy, fun and affordable place to stay for a few days in Tofino. - Great location. Simple, stylish interior. The bed was very soft. It would have been good to have a kettle in the bedroom.
• Dan (7/5): Location is prime. Right downtown. the water. However, you have to take the good with the bad. - The room appeared quite spacious in the ad but was much smaller. I would have liked to have a table but there was not enough room. Parking was insufficient for the number of guests, room was small, room was not cleaned, beds made or towels changed unless you ordered it.
• MALGORZATA (5/5): -
• Craig (5/5): Super loud, hostel feel, underwhelming. - Location It was so loud - this hotel wasn’t dog friendly due to the noise at night. When we were there there was a surf party event in the hotel - we weren’t warned about this at the time of booking or prior to our stay and only told at check in. This meant the restaurant was closed that night (again, poorly communicated and we only found out it was closed on the night). The party went on upstairs until 10pm during which time, despite using the white noise machine, our dog got upset and we struggled due to it pouring with rain outside. After the party moved to the pub downstairs you could still hear / feel the bass until the party stopped. More widely, the hotel has more of a boutique European hostel feel than a hotel - the noise added to this feeling, but the common areas, limited parking (made worse by the party) and the lack of tea and coffee making facilities all compounded to an underwhelming stay. Having now stayed in a few other places in a similar area, the cost felt extremely high for the stay.
• Charlotte (9/5): A super spot to spend a comfortable night in Tofino. - Tofino is a small town so location felt less important than it may have in other places but The Maq was well located close to all the action but without excess noise from nearby establishments. The room and bathroom were clean and the bed was very comfortable. The staff was very helpful in organising a boat trip for us. The avocado toast from the cafe was absolutely delicious! The price felt a little steep considering breakfast wasn't included. The 'digital front desk' idea felt a little impersonal, though I should add we were greeted by a real human :) The parking lot is quite small so I imagine in high season parking may be challenging.
• Shauna (10/5): - Nice location, super cute place!
• Becka (7/5): It was a cute place . - It was located in a great spot . Not much storage and if it had been warm there is no airconditioning.
• Cassandra (8/5): -
• Nao (7/5): - Super close to the city in downtown tofino. Lots of parking. The cooler box feature was interesting instead of a fridge Thin walls
• Marg (8/5): Lovely and friendly staff, good location - Location was good, staff very helpful
• Marg (9/5): -
• Audrey (10/5): -
• David (8/5): Loved Tofino, and MAQ was a great location and position. - Breakfast sandwich was good. Our view and facilities very good. The entrance to the hotel is up a fairly long flight of steps. All the rooms are then up another staircase to the second floor, and there is no elevator. We are both over 70 and so slightly struggled to get our heavy cases to the room. There were no hotel staff to help; so I would not recommend the hotel for older people or anyone with mobility issues.
• Shirley (7/5): -
• Mel (7/5): - Amazing location, easy parking (shoulder season), clean. Bed advertised as queen but was double mattress on queen frame. Information about noise from downstairs detailed in post-booking message but not before. In our case, the music was off at 10pm, and on again at 7:30am. Esky with ice available downstairs - clever but a pain to empty once melted.
• Isabelle (10/5): Je recommande vivement cet hôtel - Emplacement idéal ! Très bon accueil Endroit chaleureux, accueillant, convivial, agréable, moderne, propre, Insonorisation des chambres à revoir. Pas très agréable d’entendre les voisins😉
• James (10/5): Great location and great atmosphere - We came to Tofino as part of our honeymoon to see bears but our tour got cancelled. The hotel was super nice and the staff welcoming The restaurant was lively and the food super tasty
• arie (8/5): -
• Michelle (7/5): -
• Heidy (4/5): Sadly not a great experience - I liked the area the hotel was in. I liked the room vibe and that the building had character and was older. No AC. Room was warm. The wifi was crap. Spotty and the T.V. froze because of the wifi a lot. Room had little red ants and silverfish. We had some sliced meat and cheese in a cooler with water, coolers and when we stopped on the way home all of our meat and cheese was covered in ants. I had red ants in my over night bag when I unpacked it at home. The bugs alone makes it not worth the price or for myself to recommend or stay there again.
• Fiona (10/5): Quirky lobby and laid back vibe in the hotel. Excellent location for exploring the area. n - Staff in the bar and restaraunt are extreamly helpfull and friendly Having to engage with the receptionist
• Brett (8/5): - We loved our stay at the Maq. Bright, clean and funky. Great to have a bar attached along with a cafe'. Service was great. A no hassle stay
• John (8/5): - Staff were welcoming and the room was clean.
• Corinne (10/5): - .
• David (8/5): - We chose a view of the bay rather than the court yard. The street can be noisy. And the rooms are over the bar so early am patrons exiting carry the party into the street. Ear plugs are offered at check in.
• Marcel (8/5): -
• Garielle (10/5): - Great central location to explore tofino
• Douglas (9/5): -
• Hedy (9/5): - Sehr nettes Personal. Das Kaffee im Haus war super 👍 Auch der Willkommensapero war nett.
• Paola (8/5): - Very good location. The room was very spacious and comfortable. It was warm enough at night that I needed to open the window to keep the room fresh, which then gets a bit loud unfortunately.
• ursula (9/5): Séjour très agréable. C’était notre deuxième séjour et nous avons très envie d’y retourner. - Chambre super avec vue sur le port et le très beau coucher de soleil. Le restaurant sur place est très sympa avec un personnel accueillant.
• Hamish (10/5): -
• Andrea (10/5): Great location with an ocean view, literally 1 min from the water located in the heart of downtown Torino. We had a grea - Clean, the room came with few extra perks like a cooler to the beach or a beach bag which was a nice touch. Also, there is a welcome drink for all guests- which is also a nice touch. The hotel had a restaurant and a little cafe on site as well as lots of working/ chill space available. Everything was good!
• Bets (10/5): - Friendly staff, cosy room, great shower. Lovely unexpected bonuses with a free complimentary drink on arrival and 10% of the restaurant that's in the building 😊 WiFi drops out sometimes and the curtain isn't blackout so you may wake up with the sun. Didn't bother us so much as we were jetlagged!
• Aeneas (8/5): - Very nice clean quiet with convenient location
• Pam (7/5): Overall it was good and enjoyable and the staff were great! - I was a bit disappointed with the bathroom, hardly any space to put out my toiletries and no fridge and no light where the mirror hung in the main room/bedroom! See above!!
• Monika (10/5): A definite do over ! Highly recommend ❤️ - We were in Tofino for one night and this hotel had it all from snack / breakfast / coffee bar, restaurant , bar and liquor store. Comfy rooms with a view 😍 There are stairs to the second floor
• Antonio (4/5): - Bad experience with reservations in the restaurant.
• Natasja (9/5): Fantastisch - De locatie, goed eten in het restaurant, de vriendelijkheid van al het personeel Er was geen airco op de kamer, maar daar hadden we eerlijk gezegd ook niet opgelet bij het boeken
• Penelope (9/5): -
• Aline (10/5): Short. Wish I had more time to stay in Tofino longer - Location was great Staff was super helpful and friendly Room was very clean The bathroom was small and a little outdated. Everything else was great
• CARRIE (8/5): -
• Sarah (9/5): -
• MARILENA (7/5): -
• philip (8/5): For short stays a perfect location, if you want to have a longer relaxing experience, it might not fit your expectations - Clean, good staff and central. Luggage storage in the room was compromised to help make the room look niche.
• Verified traveler (8/5): Great location, cute with lovely lounge - Great location, super cute hotel, especially the lobby area. Was a very nice touch to get a drink upon check-in and the staff was lovely. Couple of things in our room that could have been better: 1) there was no outlet in the bathroom (!?!) & 2) it was a double bed (the room overview said it would be a queen) in a queen frame. Because the frame was too large for the bed, we kept mud-judging where the corners were and our shins are covered in bruises - ouch!
• Lindsay (6/5): - The best part about the Maq is the building. Love the old character mixed with modern quirkiness. The front desk staff were 2/5. Next time we will pay a bit more to get a location on the water with hot tub etc. and better staff.
• Amy (9/5): Beautifully located, recently renovated stay Tofino - Such a great location - basically on the Tofino pier which is great to watch sunset and still walking distance to the main shopping strip. We were worried about the noise after they warned us but we honestly had no issues whatsoever, and the bed is super comfy. Ate at the pub downstairs which was great too, albeit a bit expensive. You can tell it was recently renovated and has all the amenities we needed. Only slight criticism is that the room is quite cosy but considering the price it’s still good value. The WhatsApp message system didn’t work and there wasn’t always someone at the reception desk to help.
• Mark (6/5): - Ok
• Christine (8/5): Great location - Fabulous location, comfy rooms and parking on site. Friendly staff, nice bar and restaurant. Missed not having a fridge in the room. If you had a room on the same side as the court yard you may encounter noise from the bar and dining area / music.
• Isabelle (8/5): Hot rooms, warm staff - The staff, the café, and the decor were my favourite things. The location is also exceptional, right by the water and so close to shops and restaurants. The room was really hot and it didn't cool down until sunset. I understand weather that warm is unusual in Tofino but we were really grateful for the fans provided.
• Gwen (2/5): Despite great location, I will not recommend. Dodgy food and staff vaping set off smoke alarm. - Location was excellent. I loved the look and decor of the hotel - fun vibrant art and furniture. Although parking was limited, I got a space in the car park, so could relax and explore on foot for the duration of my stay. Although there was noise from the pub until late, I had expected that. There was a white noise machine in the room which was fantastic. A fire/smoke alarm went off at approx 12am. As customers were leaving our rooms/beds and evacuating, the staff (and one of their friends who had been at the bar), were unconcerned. Trying (and eventually succeeding) to turn the alarm off. We were told to return to our rooms as it was "probably just someone vaping in a corridor". My feeling was it was the staff and friend who had been vaping and set off the alarm. I ate dinner at the bar (a burger). Although it tasted fine, and I wasn't able to eat the whole portion, after an hour it was clear it was not, and I was up several times in the night with a dodgy stomach. The flush on the toilet in my bathroom was not strong enough and the toilet did not empty properly. For me the bed was very soft and offered no bck support at all.
• Justin (8/5): A nice, no nonsense hotel. - No frills here, but that's A-OK. It was clean, the hotel people were very helpful. The walls are a bit thin and it felt a bit like staying in a dorm room, but overall I'm not upset with this particular booking. I would recommend it.
• Kathleen (10/5): - Clean and nice helpful staff
• joanne (10/5): - Thr hotel is very modern, the lobby area is very warm snd inviting. The coffee shop/deli area is inviting, family oriented and relaxed. Thr room was nice, amenities are very modern and comfortable.
• Eva (8/5): - Begrüssungscocktail Modern eingerichtet Alles da für eine Übernachtung Gute Lage im Ort Super, super hellhörig!!! Kein Wunder dass sie Ohrstöpsel an der Rezeption verteilen. Man hört jedes Wort, das Fernsehprogramm, etc. aus den Nachbarzimmern. Bett etwas durchgelegen. Ich hatte die ganze Nacht Rückenschmerzen. Auf unserer Reise, das erste Hotel ohne Wasserkocher bzw. Free Coffe im Zimmer Bei zwei Geschossen kein Aufzug vorhanden Check in 17h sehr spät, netterweise hatte Sie uns gegen 14.30h informiert, dass das Zimmer bezugsfertig war
• Verified traveler (2/5): - We decided to cancel about 48 hours before our stay due to a nearby fire and my husbands health issues, making smokey air a risk to him. When I contacted them, they refused to refund any money at all. Very upsetting
• Mary (7/5): -
• David (10/5): Must stay when in Tofino - Friendly staff and great food. My room was always hot. Could not open the window. I was out most of the time. So, it didn't bother me too much.
• C (8/5): -
• Louise (8/5): Bel hôtel, bien situé, très propre. - Bien situé, à pieds près des restos et boutiques. Épicerie juste à côté. Pas d’air climatisé.
• Chung Wai (8/5): - right in downtown area. walkable to restaurants and meeting place for advanture.
• Maddie (10/5): - This was such a nice hotel! Walkable, clean, and had a nice cafe and sitting area. It was especially nice when it was pouring rain. We were able to sit out there and enjoy the view. Very dog friendly.
• Shawn (6/5): - It was fine. Room was nice and clean but no fridge (but it did have a cooler and we could get free ice at the liquor store downstairs), no AC, wifi was terrible (we couldn't connect and staff had no idea how to fux it), tv was pathetically small and of poor quality. While the hotel focusses on style, it lacks significantly on substance, especially considering how expensive it is during high season. Breakfast in the lobby cafe was fantastic.
• Brian (10/5): Superb MAQ - Bed was comfortable. Ivory on reception was exceptional and the Australian man on reception. Amelia and Fin were just superb. The staff really went out of their way to make our stay memorable
• Lynn (9/5): Superb -
• Sarah (10/5): Exceptional - Loved the vibe at the Maq. Got a text from one of the front desk people asking if we needed anything and when we came back they had an extra dog cookie for us. Was super cute. All great will definitely stay again
• Keith (6/5): - Convenient + centrally-located, very walkable area. Lobby is open + spacious. But in 2 weeks of travel, room was the smallest with the fewest amenities + the highest price. No chair to sit on, no table or desk to place items on, no fridge. Room for 1 suitcase; cant imagine how 2 people could actually share the space.
• Ron (10/5): - Great location, good value, lovely staff.
• Lynn (10/5): Exceptional -
• Patricia (10/5): - Snafu at check in but was quickly resolved. Very nice staff and a fun hotel.
• Craig (10/5): Great hotel and amazing staff - Great hotel with a fantastic location and restaurant. The staff were also brilliant and went above and beyond. The price but it is Toffino!
• Louise (9/5): Nice funky hotel. Great location, friendly staff, clean comfortable rooms, great facilities. Would definitely recommend. - No air conditioning

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