Carlton Apartments

Location: Cnr Clifford St & Northcliffe Terrace, Surfers Paradise, Queensland, 4217, Surfers Paradise, AU

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open daily from 8:30 AM - 3:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. All guests staying during Schoolies must contact the property in advance for further information.

Amenities & Facilities

• Garden
• Luggage storage
• Wheelchair accessible
• Elevator
• Surfing/bodyboarding nearby
• Front desk (limited hours)
• Smoke-free property
• Pool umbrellas
• Tours/ticket assistance
• Parking (limited spaces)
• Free self parking
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Handrails in stairways
• Well-lit path to entrance

Rooms Available

• Standard Apartment, 1 Bedroom

  1 Queen Bed OR 2 Twin Beds

  646-sq-foot individually decorated room, balcony with city views

  
  

  Layout - Bedroom and sitting area

  Internet - WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Washer/dryer, iron/ironing board, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Restaurant dining guide
  • Freezer

• Standard Apartment, 2 Bedrooms

  1 Double Bed OR 2 Twin Beds

  914-sq-foot individually decorated room, balcony with city views

  
  

  Layout - 2 bedrooms and sitting area

  Internet - WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Washer/dryer, iron/ironing board, and local maps; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Restaurant dining guide
  • Freezer

Guest Reviews

• Verified traveler (8/5): - Good location modern apartment crowded parking making difficult with children
• Verified traveler (10/5): Perfect for quick getaway - This apartment is great location. Central to everything. The staff at this apartment are great. Extremely helpful and so friendly, kind and went above and beyond in making our stay relaxing and easy. Clean pool. Only dissapointing is the apartment is extremely run down
• Verified traveler (8/5): - This property was very clean and tidy. The communication with the manager was awesome answered all our questions and was very helpful. Easy access to everything.
• Unit007 (2/5): - The shower need to be upgraded cockroaches running around in unit no dishwasher over priced poorly run
• Verified traveler (8/5): Great location, close to beach - Great location, but could do with a spruce up.... My husband and I stayed at Carlton Apartments for 1 week, was a bit disappointing that we were given only one towel each and one only hand towel. Had to wash our own, then had no towel to use in the meantime..No room service at all, otherwise had a pleasant stay.
• Verified traveler (8/5): - location excellent all good...…………………………………………………………………...
• Verified traveler (2/5): - Place was infested with coacraches and full of mosquitoes When I turned the light on night multiple cockroaches were crawling on the bedroom floor and kitchen benches The bed linen was not clean and I sustained multiple bites in the bed Despite me raising the above with the property manager I was refused refund for the remained of the nights and was demanded I provide photos of this disaster - I could not tolerate staying one more night to serve this purpose Horrible customer service Staff disappeared from the usual admin area and avoided any interaction with me to solve the issue Horrible experience!!
• Verified traveler (8/5): - Good position to Cavill Avenue and the tram. Very close to the beach
• Verified traveler (8/5): - Not enough bedding for the 5 people paid for. Overall good. Great location. Communication great.
• Verified traveler (8/5): - Was good value for money,good location,not the best hotel on the gold coast but wouldnt expect it for the price .
• Sydney (6/5): - The washing machine broke down the first time I tried to use it on the 3rd night. Not fix. We booked a 2-bedroom apartment, and there is only one air conditioner unit in the dinning area. It apparently has motion sensor that shuts down after 30 minutes when no movement. Needless to say, you have to get up in the middle of a foxtel movie to keep the air cond unit running! And forget about a good night sleep, with the air cond auto shut down on it own, the ceiling fan in both bedrooms are too noisy to run at night, I have been getting up at least 3 times a night to turn on the air cond. The stand up fan the reception lend us on the second last night of our stay was too little relief too late. Beware of the housekeeping too, they came once during our 9-night stay. Well, what more can I say.
• Verified traveler (8/5): - Amisha is great. Responded to all our querues. Closeness to the heart of surfer's paradise.
• Amanda (8/5): Getaway - Apartment 22 - The apartment was clean and tidy but a little dated. Small leak in the main bathroom. great spot for a short break wouldnt stay with small children as hi-rise. 3 adults stayed - no sofa bed so must select 2 bedroom apartment or an additional charge.
• Rachel (10/5): Fantastic stay! - My stay at Carlton Apartments was excellent. The apartments are in a fantastic position near Cavill mall and with the light rail station at the end of the road. The apartment was comfortable and extremely clean. We had ocean views from the balcony. A very pleasant stay.
• Wes (8/5): 2 bedroom self cont. apart. - Was good for price location was great very close to main beach, unit was not the cleanest but was neat an tidy lots of room.
• Verified traveler (6/5): - Close to everything needed in Surfers Paradise, room has a good amount of space.
• Verified traveler (6/5): - Hmmm would not stay here again needs to be highly updated
• Jen (8/5): Very close to patrolled beach and restaurants - Overnight last minute booking Great value for money as super close to everything Great for families
• Verified traveler (2/5): Horrible experience - Floor was wet when arrived, was slimey and sandy. Bottle lids and cigarettes left on the verandah, someone else's hair on the pillows, sand in the bed, looked like it had just been remade not changed, glass over the floor and in the carpet, plates and cutlery not even cleaned properly. The lady at reception was very abrupt and needs to gain some more friendly communication skills.
• Jadine (4/5): Waterview apartment - Overall the staff was nice, especially holding our bags for extended times, however the floors and beds were sandy, couches were wet and the bathrooms looked pretty unhygienic
• Verified traveler (6/5): Comfortable - Clean rooms close to everything had an issue with getting the keys from the safe but called emergency number. And someone came to help straight away ,only other thing was the main bathroom was locked and everyone had to use the ensuite in our room a bit inconvenient
• Sue (8/5): Comfortable apartment close to Beach - Stayed overnight for a Xmas party at Q1 , perfect position right next door. Close to beach , close enough to Central Surfers .
• Kylie (8/5): - Nice apartment but dated (its not new), clean, great location at Surfers
• jenna (6/5): meh - not impressed
• Matthew (8/5): Great location - I stay in a 2 bedroom unit with some friends & it was great. The unit was a good size & was very clean. The best part was the location, it was across the road from the beach & a small walk to Cavill Ave. I would stay there again.
• Krissy (2/5): Not Happy - would not recommend! - Room cleanliness was terrible, only 1.5 toilet roles for the 2 toilets, only 1 drinking glass for a 2 bed-room apartment, dirt and used tissues & cotton buds under beds, glass screens on balcony could hardly be seen through, tv did not work
• Caitlin (8/5): Not bad! - Very spacious and clean. Thanks for the hospitality!
• Verified traveler (6/5): OK, Nothing Special - Ok hotel, nothing special. Friendly helpful staff but not modern. Ok for a short stay.
• amanda (6/5): - Facilities: Tired, Nothing special; Value: Could be better; Service: Sufficient; Cleanliness: Filthy; no tea or coffee
• Traveller (4/5): Apartment need to be refurbish - The apartment overall was close to the beach and surfers paradise but it needs to be refurbish as the furniture was all chipping and the floors were sticky. We can see that the apartment is quite run down and old and comparison to the price we pay we can get better place to stay during off peak season.
• jonathan (10/5): - Facilities: Good; Value: Bargain; Service: Good; Cleanliness: Pleasant; close to cavil and beach
• Pluto (6/5): Location - Hi Great Location for this property, being really close to cavill avenue and a stones throw away from the main beach. The restaraunt/bar next door is excellent, has great burgers and reasonable prices, also at the end of the street is a stop for the new trams that now operate along the gold coast, really handy.
• Karen (6/5): - Facilities: Run-down; Value: Fair price; Service: Lacking; Cleanliness: Poor;
• Helen (6/5): - Facilities: Basic; Value: Acceptable price; Service: Polite; Cleanliness: Grubby;
• Lisa (4/5): - Facilities: Horrible; Value: Rip-off; Service: Polite; Cleanliness: disgusting; didn't get a say in where they rebooked us into, very disappointed
• Verified traveler (4/5): Last minute - Great location. Room dusty & next reception - not ideal, hear all noise. Undercover parking which was good. For the price not ideal.
• Reynaldo (8/5): great location - it's a good apartment for the money
• Verified traveler (6/5): Close to beach - When we arrived to check in we were advised by the manager that they had tried to contact Expedia to advise that all the apartments were fully booked. She had arranged for us to stay across the road at another holiday apartment namely the President which was located right on the beach front and we had a lovely stay there
• Tania (8/5): - Facilities: Good; Value: Moderate; Cleanliness: Neat;
• jaimee (8/5): Great location - Beautiful ocen view room Lovely set up verry clean comfy beds good set up would defenetley go back the lady was so so lovely verry verry nice and friendly and really cares about her customers But wasn't the cleanest room still food in the oven floor verry dirty cooking utensils still dirty with food .was other wise perfect little holiday escape just need cleaners to pay more attention
• r (10/5): - Facilities: Nice ; Value: Great deal; Service: Good; Cleanliness: Spotless; close to central surffers
• Clean (10/5): - Facilities: Home away from home; Value: Great deal; Service: Good; Cleanliness: Beautiful;
• Verified traveler (2/5): Old fashion - The furniture was 20-30 years old there were stains on the floor , not at all like the picture online .
• samuel (8/5): - highly reccomended
• recox4 (10/5): relaxing place - Was very pleased with apartment, clean easy to find, and had all we required, even a bath.
• Christine (10/5): - Facilities: Nice ; Value: Affordable; Service: Professional; Cleanliness: Pleasant;
• Frank (10/5): great location - Good location.very good service, overall every thing good.
• Ray (10/5): - Cleanliness: Spotless, Immaculate; Would love to stay there again for longer next time if possible.,
• Marion (8/5): - Value: Affordable; Service: Professional; Cleanliness: Pleasant; good location to Cavill Ave, but not close enough for noise
• Stan (6/5): -

Photos