Casas del XVI

Location: 252 Padre Billini, Santo Domingo, do

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Pet bowls
• Pet basket
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Happy hour
• Cooking class
• Supervised childcare/activities
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Art gallery on site
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Colonial Room

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. This double room features a wardrobe, a safe deposit box, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow

• Luxury Superior Room

  The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Luxury Room

  This room has flat-screen TV and private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Yves (10/5): Exceptionally kind staff eg Luis & Ervin ! - Beauty and calm despite the noisy area. I have tried all the high end hotels in the area and so far that’s definitely the best one
• Virginie (10/5): Parfait ! -
• Nicholas (1/5): I booked for 3 nights, stayed for 3 hours. Terrible - The staff were very nice at the hotel and tried their best to help us feel comfortable Where to start. We were supposed to stay 3 nights and left after 3 hours. The first room we received was completely different to any in the photos, we were shocked at the quality considering the very high price. It was completely exposed, uninsulated to the point that every conversation in the building was loudly audible. We asked to be moved to another room, same issue, but add in an ancient, rattling air conditioning system. We moved again into another room with paper thin walls and doors. I can’t emphasise enough how loud it is, and honestly, it doesn’t feel safe. I get that it’s an old building and maybe if you’re looking for an experience, fine, but we hated it and felt extremely uncomfortable. They ignored my request to alter my reservation down to one night via booking.com on the day, which would have meant paying for one night instead of three. They subsequently told me to dispute this with booking.com and just refused that request too instead of being willing to have a conversation. I am now forced into opening a dispute with American Express as they refuse to accept my offer of paying for one night’s stay (even though I didn’t end up staying for any!) as should have been originally agreed to for my cancelling on the day. A terrible experience overall. Combination of a staggeringly high price point with aged, poor facilities and a terrible customer service operation. Avoid
• Kilian (10/5): -
• David (10/5): Woop - Yeah Nothing
• Dr (9/5): -
• Elsa (10/5): - Un véritable coup de cœur. Nous avons passé une nuit absolument parfaite à l’Hotel Casa del XVI. L’emplacement est idéal, en plein cœur du quartier colonial de Saint-Domingue, tout en étant au calme. Ce boutique hôtel est une pépite : peu de chambres (ce que nous adorons), toutes ouvertes sur un magnifique patio commun qui crée une atmosphère intime et apaisante. La décoration est tout simplement sublime – chaque détail est pensé avec goût et finesse. Le confort est irréprochable et le personnel aux petits soins, discret mais toujours présent quand il faut. Une adresse que l’on aimerait presque garder secrète… Nous y retournerons sans hésiter l’année prochaine.
• Othman Saeb (10/5): -
• MARTIN (7/5): - Good location, staff very nice and everywhere was very clean and tidy Facilities were quite poor for the price paid. No iron / ironing board (a steamer though), no facilities for making tea / coffee in the room. The only way to discuss something with reception was to physically go there. This means going out of the building, down the street to another building and press on an entry system whilst waiting on the street. Since reception is not always manned, this can be a frustrating wait especially if it is raining. Hot water was not always working. Outside the pool was more ornamental than useable and there were only three quite heavy and uncomfortable sun loungers which could not be moved. If you like sitting or lying in the sun, you should know that the sun does not get into this courtyard for almost all of the day. The chairs outside were also very heavy and uncomfortable to sit on.
• Hélène (9/5): -
• Hélène (9/5): - Le lieu, le service Manque un peu de lumière dans les chambres
• Patrick (7/5): -
• Charlotta (8/5): - The hotel delivered on expectation - it was safe and clean and central to Ciudad Colonial. The staff were attentive and always available, and safety was clearly a top priority. It was a bit unclear what the hotel had to offer otherwise, and the rooms are spread across different buildings. While the hotel had food options available, it was slightly confusing to figure out how it worked. The area in general is the tourist corner of the city, so once you have seen the sights, you would need to venture elsewhere for things to do.
• juan jesus (10/5): Un lugar idílico con un servicio de 10 - Todo, el servicio fe Luis, Beredito, Joel y Smith impecables Ruido de alarma de incendio cada minuto
• Brian Robert (9/5): -
• Lesterlin (10/5): - Everything was amazing
• Smith (8/5): -
• Alain (10/5): Presque parfait - Service, accueil, confort Le personnel devrait être plus attentif aux claquements de portes et aux échanges avec talkie-walkie qui nous ont réveillé le matin trop tôt
• Terry (7/5): Lovely place and staff. So incredibly over priced though. - The location was good - just a few minutes walk to the shopping street with bars, local crafts etc and restaurants Way too expensive for what you get. Overall including taxes we were charged £450 for one night room only. Crazy and will never be back.
• alberto (10/5): -
• Benjamin (10/5): Tolles Boutique Hotel mit Charme - Sehr schöne Einrichtung, tolle grosse Zimmer, super Dusche, toller Innenhof mit Pool, sehr freundliches Personal, sensationelles Frühstück, perfekte Lage Leider wurde unsere Frage nicht beantwortet.
• Cecile (10/5): - The food was Excellent the staff was Excellent and we enjoyed our Stay!!!
• Elena (10/5): - Really beautiful property in the heart of the colonial city, walkable to many restaurants and shops. We loved our room as well as the lovely pool area outside. There is a lot of staff on hand and they are very friendly and helpful. This would be a great place for a group as you can rent all of the rooms in one of the “houses” to have a private area. There was construction right outside while we were there, but it didn’t impact our stay.
• Steven (4/5): - Property is well located to explore the colonial area of Santo Domingo. Our stay, unfortunately, did not fulfill our expectations due to the following: (1) I booked a "Luxury Superior Room" with bathtub and we were provided with a simple room with shower. Furnishings shown online are not representative of the furnishings in the room. (2) Noise due to nearby parties was excessive. (3) As a gold member a wine bottle was to have been proveded and was not (4) parking is terrible: Parking is on the street in front of the property. At night cars are parked two-wide as night revelers are also allowed to park there and it is impossible to move or use your own vehicle. At checkout in the morning we were still blocked and it took 20 minutes for the staff to find the owner and move the other car out of the way. (5) After paying an additional $60 to pay for breakfast during the booking process I noticed the booking inidcates it was to have been included as a member benefit. The staff was not prepared to tend to the breakfast. There was no prepared table. We found three staff in the entry/dining area and when we inquired about breakfast they brought a table, placed a tablecloth and disappeared (no menu, no china, no tableware noninquiry as to what we might want for breakfast). 15 minutes later we opted to have breakfast in the neighborhood.
• Phiangchit (8/5): Not good as expected. - The room was comfortable. I haven’t seen a lot, the room was outside the main hotel and lobby.
• Gliny (10/5): A luxurious, safe, and unforgettable solo getaway—Casas del XVI exceeded every expectation. - I recently stayed at Casas del XVI in Santo Domingo and absolutely loved it! As a solo traveler, safety was my top priority, and they exceeded my expectations. There were always guards stationed outside the casas and patrolling the area, and they made sure I got into my casa safely every time. The property itself was stunning—just like the photos online. I fell in love with my room and left with so many decorating ideas. The staff was incredibly helpful and courteous throughout my stay. One of the highlights was having a butler who took my breakfast order each morning and even doubled as my photographer by the pool—he captured some amazing shots! I truly can’t say enough good things about this boutique hotel. I’ll definitely be returning soon! The construction in the area.
• Harriet (1/5): Very dissapointing. Was expecting so much more - The room was ok. Good location For 460$ per night i was expecting a lot more. It felt a little like they are brand new and don’t really know what’s going on. There was no full length mirror in room. There was no coffee machine in room. Breakfast was an absolute disaster it took forever. It was $100 and we barely ate anything. For 560$ for the night bed and breakfast I would avoid this place and not recommend to anyone.
• Robert (10/5): - We love this place! So beautiful and welcoming. Quiet. Spacious rooms. Huge sexy bathroom. Great staff!
• AnnMarie (10/5): - The Cassas XVI was wonderful. Very convenient to multiple restaurants, plazas, and small shops. Staff was friendly, responsive and helpful. I would recommend to any visitors to Santo Domingo.
• Anacristina (9/5): Superb -
• Sarah (10/5): Exceptional -
• Sovey (10/5): - I love it
• Marlin (10/5): - The hotel was excellent, great service!!
• antonio (10/5): - The best in the colonial area/ Centro Colonial.
• anahi (10/5): - Beautiful rooms, quiet, private and great service
• Claudia Mejia (10/5): - Very beautiful room in an extremely nice place. I loved the plonge pool. The staff very attentive.
• Jan (8/5): - Charming facility wonderfully decorated with a lot of space. Perfect for couples that want privacy and with an ambition to have superior service. When fully booked there were some glitches, but overall we enjoyed the stay, the place and the service.
• Peter (8/5): Lovely accommodation, but don’t eat there. - The rooms and location were excellent. The rooms were very well equipped the eating spaces were lovely. The service was very slow. The restaurant is clearly not set up for fine dining despite the unwarranted high prices the food was mediocre, overcooked and cold. The staff did their best but the starters arrived with the mains despite being clearly labelled as starters in the menu.
• Thomas (9/5): A hidden oasis that reveals more and more as you wander through its labyrinthian wonders. - The spaces, from the courtyards to the pools to the communal spaces to the rooms themselves - everything was magnificent. The service easily matched the facilities - they were constantly helpful and accommodating. Great character and absolutely unique destination. The food was not quite up to the excellent quality of the rest of the establishment. The menu could have been both simpler (fewer items) but more diverse, in offering items. Meaning there could have been more cultural and culinary diversity on the menu, as well as a broader range of the kinds of dishes offered, from snacks, appetisers, entrees, mains, side dishes, etc.
• Sovey (10/5): - Comfortable, clean, great service. every time I travel to the Dominican Republic, I stayed in this hotel.. I love it!
• Nicole (9/5): The best place in Santo Domingo - An amazing places : you feel like being back in colonial times. Facilities are absolutely stunning, every detail of it Nothing
• Silvio (8/5): Breakfast in not included through booking.com like advertised. -
• Marcos (10/5): - Simply the best of Zona Colonial by a mile.
• Maria (10/5): - Our stay was really incredible. The staff is so professional, attentive and extremely friendly. From the one who helps you park your car right in front to all the other staff members that are ready to wait on you 24/7. The breakfast choice we made was spectacular, highly recommend it. The actual grounds are superbly maintained and the Casas are stunning!. Definitely recommend it as we will definitely go back to stay!!!!.
• Clarissa (10/5): - Really kind staff Nice hotel Locate in a nice area Overall i will stay there again
• Jean (9/5): Superb - The charm of the building. Quiet place
• Eridania (10/5): - Excellent
• Victor (10/5): - …
• Jorge (10/5): - Visited in Oct. 2024, and there was lots of streets renovations. I bet it will look really nice in 2025
• Stuart (10/5): Exceptional - The quality of the hotel, the efficiency of the personnel.
• Anebel (10/5): Architectural and historical enchantment! - A true gem ! Look no further , book this enchanting venue and experience the essence of Colonial Santo Domingo . Beautifully designed, architectural splendor and impeccable service ! The food is delicious and the staff is outstanding!! All was perfect !
• Anebel (10/5): Wonderful experience immersed in Old world charm - The venue is absolutely stunning ! A magical experience that transported us to old world charm with modern amenities! We are already looking forward to our next visit ! Everything was wonderful!
• Verified traveler (10/5): Oasis in the Colonial Zone - Awesome private experience in an oasis in the middle of the colonial zone. Recommended 100%.
• Rafael (7/5): Good -
• Jacqueline (10/5): - Excellent service. Prime location. Fun, historic, and safe.
• Sovey (10/5): - The best hotel in zona colonial.
• Jaime (9/5): Superb -
• Deidree (8/5): - The property was beautiful. The only complaint I have is, we weren’t allowed to bring anything in from the outside and I think that was ridiculous. Butler service ends at 11pm and so if you woke up needing a drink and a late night snack you are unable to get it. Or even if you came in from a late night it’s the same nothing in your room to neutralize your stomach before bed.
• Miriam (10/5): - Wonderful experience in the historical area of Santo Domingo. Staying at Casas XVI brings you to the glamour of the old years in Dominican Republic when everything began in the Caribbean. Great service, friendly staff, personalized attention and good food. This is the best way to enjoy Santo Domingo.
• Ramnel (10/5): - Amazing staff
• Juan (10/5): Exceptional - The bed and pillows were great! Espacious bathroom. Great staff service, and location for restaurants / bars.
• Brandon (4/5): - When I was at this property two years ago, it was phenomenal. Now? In my opinion, it is gone downhill and that is not the fault of the employees that’s a message for upper management and ownership. The unit that we were in needed repairs and looked very tired For a property that is really the king of the hill we need maintenance. We need love. The staff housekeeping and Butler were amazing upper management. I’m not thrilled with. We could smile more. We could pretend we’re interested more unlike regular staff who were phenomenal. Upper management seemed too stoic and unhappy and too disinterested. I really hope in the future they fix some of these issues because The properties and the general idea of the properties is really excellent. But I was not thrilled with my last five night visit.
• Xenia (10/5): Exceptional - One of the best hotels I have stayed The butler on WhatsApp is weird
• Kati (9/5): Superb -
• Jose L. (10/5): - Great place to stay! Our favorite in Santo Domingo.
• Samuel (10/5): Exceptional -
• Diego (10/5): - Beautiful hotel with excellent customer service. The room was charming and comfortable. Close to the Colonial Zone.
• Cassandra (7/5): Good -
• Ann kristel (10/5): - Great staff and service. I really enjoyed a lot
• Kathryn (10/5): I’ll be back. - This trip was absolutely splendid. The staff was friendly and attentive. Every corner of every room was unique, chic and inspirational. Every time I left and returned, it gave me a warm “welcome back home” feeling. I even got a sneak peek into the other 2 rooms in our shared villa and feel in love with each rooms difference. Having room service can be a bit expensive and some dishes need a little more seasoning but it was filling. As for the location, it’s a cool 3 min. walk to the main streets to explore and to be picked up from for excursions. Overall, I will be returning.
• Dulcie (7/5): Good -
• Arielle (10/5): Exceptional -
• Carley (10/5): Colonial Excellence - Amazing service
• Cynthia (10/5): An elegant, delightful respite. - Absolutely beautiful. Decor is charming and comfortable. Staff is well trained and anxious to help. Selso, the butler at my “house” could not have been more helpful with delicious meals, beverages etc. The pool shared by several rooms in same house. Nothing!!!
• Jonas (10/5): - It is a particular great place, well managed and with great attention to detail.
• Saskia (10/5): Exceptional -
• Cassandra (7/5): Good -
• Dana-valentina (9/5): Superb -
• Nigel (8/5): Very attentive staff - Very good interior design and helpful friendly staff No central bar, so didn’t get to meet other guests
• Deric (10/5): Exceptional -
• Joerg (9/5): You get what you pay for - top quality. - perfect location within the center of the old city. staff exceptionally friendly and helpful - all of them. bathroom of 5 star quality in all categories. had a flight at 2230hrs. was offered 70 usd until 1700hrs, but wanted 1900 and had to pay a full night. found it excessive, but without alternative.
• Michelle (10/5): Great experience - The decor and location was great. The staff went above and beyond, superb! The menu options could have been better and it was way over priced, however everything else was amazing.
• Samantha (1/5): Bad -
• Julie (10/5): Exceptional -
• Trevor (5/5): Beautiful house. Great shame about the noise and the apathetic management! - The rooms were stylish. The bed was very comfortable. The waiting staff were courteous. The breakfasts were a really good start to the day. The outside dining table and chairs were extremely uncomfortable, despite accessing cushions ourselves. The management showed absolutely no interest in any personal contact with us, to the extent that they asked if we needed help with our bags 5 hours after we had left the hotel!! It was only on our final afternoon that we discovered that there were two swimming pools that we could access, that we had not been made aware of. The person who checked us in was more concerned about getting our credit card swiped than about telling us anything that the hotel had to offer. The rooms have no phones, so all communication is via WhatsApp. These messages get missed. I wanted to try to get either a steamer or an iron and ironing board, so I was forced to walk through two streets to the reception to arrange it and they still never arrived. No word from the hotel either. The one night that we had dinner with them was very mediocre! $72.00 for some cheese and ham starter to share. Hugely expensive for what it was. Also, the bedroom backs onto a street where the noise is constant from late evening to about 3am. Even the security guard sitting outside the property plays his music without headphones, for anyone to hear.
• Anonymous (10/5): Exceptional -
• Afrah (4/5): Rooms don’t look same as photos attached here - It’s an old house turned into a nice boutique hotel with different rooms Room that I booked looks nothing to what I stayed in . The real room was too dark in a depressing way and full of mosquitoes. I realized later that there were more than one room with same as mine but they gave me the worst … totally disappointed
• Marcus (6/5): Beautiful location and property has lovely decore. We weren’t aware that they had many different houses, it took a long - Beautiful colonial property in the best location. Lots of potential and room for improvement. Beds very comfortable. We felt neglected and didn’t have the service you would expect from any hotel. The hotel need to understand that when you pay this money you have to have the service to match. You must be more attentive to guests.
• Marc (8/5): Lovely stay in Santo Domingo. - Location was great. Not too far from castle and many bars restaurants. The staff did everything they could to cater for our needs. We also had a lovely private dinner by the swimming pool. WiFi facilities were poor and didn't work in our room.
• Daria (10/5): Exceptional - Very good hotel. Big comfortable room, very clean, the staff is very nice and friendly. Perfect location.
• Remer (4/5): A terrible - The location was good and the room comfortable. The arrival was chaotic. There was no guidance that there was no reception. I had to find a security guard to call someone to come to the street corner and then take me to a room. This took about 15 minutes of waiting while we stood under a tree in the rain. That evening, the music and singing was so loud not only could we not hear the television, it kept us awake until after midnight. Even after submitting our breakfast request the night before, it was late and came at different times so that we could barely eat at the same time. I was told the kitchen was too busy.
• Andy (6/5): -
• Thierry (9/5): Perfect - Everyone of the staff is here to take care of you .. very nice and calm ambiance Where ever you seat you can order and it is coming the right way.. very careful to assit and please you..
• Saskia (9/5): Superb -
• Kristen (8/5): Very nice experience - Fantastic room Small pool area
• Aimee (10/5): - Beautiful property!! We will love to go back
• Bianca (10/5): Authentic Colonial Zone experience. - Comfortable, warm hospitality, clean, beautifully decorated, authentic Colonial Zone experience, walking distance to restaurants, cafes, shops and sights
• Kiara (10/5): - Fantastic location and great property with wonderful service
• Philippe (6/5): IMPOSSIBLE TO SLEEP - It’s a beautifull historic house with an amazing decoration but my room was directly on a busy road with noisy cars, I could even hear people talking on the sidewalk until 3AM and the staff at 7:30AM talking and cleaning the courtyard. At Checkin I asked them if this room is quiet, They said YES Sir ! At checkout I told them and they apologised,end of story.
• Bilal (10/5): Exceptional -

Photos