Hampton Inn and Suites Missouri City

Name: Hampton Inn and Suites Missouri City
Address: 4909 Highway 6, Missouri City, us

Location: 4909 Highway 6, Missouri City, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Outdoor Pool and Free Wi-Fi

Guests at the Hampton Inn and Suites Missouri City can enjoy a refreshing dip in the outdoor pool and stay connected with complimentary Wi-Fi throughout the property.

Comfortable Rooms with Modern Amenities

Each room at the hotel features a flat-screen cable TV for entertainment and a convenient coffee machine for a morning pick-me-up.

Convenient Facilities and Nearby Attractions

The hotel offers a fitness centre for guests to stay active, a 24-hour front desk for assistance, and a snack bar for quick bites. With Reliant Stadium and Sugar Land Town Square in close proximity, there's no shortage of entertainment options.

Book your stay at Hampton Inn and Suites Missouri City now for a memorable experience!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Fruits
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Physical distancing in dining areas
Screens / Barriers between staff and guests for safety
Face masks for guests available
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby outdoor pool
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Reception hall
Exercise/lap pool
Secured parking
Swimming nearby

Rooms Available

King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking

This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Alarm clock
- Sofa bed
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking

This quadruple room offers a tea and coffee maker and a TV. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Alarm clock
Studio, 1 King Bed, Accessible, Non Smoking

1 King Bed
550 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 1 King Bed

1 King Bed
300 sq feet

Internet - Free WiFi and wired internet access
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Safe and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Studio, 1 King Bed, Accessible, Non Smoking

1 King Bed
300 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Studio Suite, 2 Queen Beds

2 Queen Beds
650 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
King, Studio Suite

1 King Bed
550 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
300 sq feet

Internet - Free WiFi and wired internet access
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Safe and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 2 Queen Beds

2 Queen Beds
301 sq feet

Internet - Free WiFi and wired internet access
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Safe and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds
300 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 39-inch LED TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Safe and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
300 sq feet

Internet - Free WiFi and wired internet access
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Safe and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
King Room - Non-Smoking

A flat-screen TV is featured in this room. There is also a coffee making machine.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Alarm clock
Queen Room with Two Queen Beds (4 Adults)

A flat-screen TV is featured in this room. There is also a coffee making machine.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Alarm clock
King Studio Suite - Non Smoking

A microwave, refrigerator, and wet bar are offered in this studio.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Alarm clock
- Sofa bed
Queen Studio Suite with Two Queen Beds - Non-Smoking

This studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Alarm clock
- Sofa bed
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

This quadruple room offers a tea and coffee maker and a TV. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Alarm clock

Guest Reviews

Foster. (1/5): -
Ying (1/5): - none I booked a three‑night stay at this hotel. When I returned on the second night, I discovered the hotel had been shut down due to an IT issue and I was required to leave immediately. What’s most disappointing is that the hotel was aware of the issue earlier that day but made no attempt to notify guests in advance—no phone call, no email. I was told the remaining two nights would be refunded immediately, yet three days later I have received no refund, no confirmation, and no follow‑up communication. Calls to the hotel also go unanswered. This situation was handled very poorly and shows a serious lack of responsibility and communication. I would not recommend staying here based on this experience.
Orenthal (7/5): It was four walls and a bed so it was adequate for our needs. - Waffles were tasty. Lacking..no protein. No eggs, bacon, or sausage. Waffle station, oatmeal station, cereal station is fine but to have bacon eggs and sausage would be a big plus.
Vason (8/5): -
Kevin (3/5): - Location and staff was friendly Guests were VERY loud and obnoxious. 2 wedding parties that were rowdy until 3:45 am
Samir (10/5): - Excellent
Vason (7/5): -
Lizbeth (10/5): -
Alex (10/5): -
Kristin (10/5): Very convenient and clean. Staff was very nice and helpful - Check in and out was very smooth. The room was very clean. Loved that the TV was a smart TV.
RISIKAT (9/5): -
Bobby (9/5): Wonderful stay - No hot water in shower
Kimberly (10/5): - Clean well lit N/A
LUCAS (8/5): - THEIR BREAKFAST IA GOOD, AND THEIR STAFFS ARE FRIENDLY
rob (8/5): Very good and budget friendly. - Convenient to multitudes of various restaurants and types of food. Everything was great!
Addo (9/5): - Hospitality
Robert (8/5): Stay was quite enjoyable and comfortable - Everything was really nice, enjoyed our stay. The elevator stop working
Benn (9/5): -
Kizzy (7/5): Family funeral services - The friendliness of the staff was nice There was a hole in the wall of the bathroom. Older furniture in the hotel.
Jerrica (10/5): Will definitely go back - Great location, very clean, friendly staff I loved everything
Edmund (9/5): One day stay that was a memory to cherish - The breakfast was ok; I have been there before and I am not going to complain Kind of hard to navigate my TV, may be my bad
Noreen (1/5): The hotel is fine. The front desk manager Dianna should not be working there. She made my stay miserable. She did not pr - I have been staying at this hotel for many years The front desk manager, Diana ruined my trip. Her customer service was horrible, and she kept threatening me to not take my reservations after they were prepaid. She made my stay miserable!
Theo (8/5): -
Cris Cisneros (10/5): - Great Service !
Myrna (3/5): They lied about towel damage to keep my money. - Location Staff
Jeff A (9/5): -
Jim (9/5): -
Janzel (10/5): - Everythin gg was great! My family enjoyed the stay
LaNita (7/5): -
Steven (10/5): -
Jose (10/5): -
Edward (10/5): - great property.
Peter (8/5): - Easy access and convenient to the areas that we needed to visit. Need to get their ice maker repaired. 4 visits since June and still out of order.
Steven (6/5): Soso - Pool was filthy. Breakfast was terrible. Room was comfortable
Joel (4/5): - Not clean. Reused soap bar. Hair in the towels. Our room was directly under the hvac unit on the roof so it sounded like a freight train the entire time. Ice machine broken on 4th floor. Breakfast was good, the guy working breakfast was great. Other than that, the place was just dirty. Will not stay there again.
Paige (10/5): - Location Ice machine wasn’t working on 2nd floor we were in room 209
Edward Thompson (10/5): - Diana Rios is always so friendly ,warm, considerate and proffesional. I stayed there once and enjoyed my stay so much that i came back a second time in a week bc i enjoyed my stay so much. I love the QUIET that the hotel offers. I will be back in the near future
Lane (8/5): - It was ok
Makesha (5/5): -
Stevan (10/5): - very clean. staff was wonderful
Teresa (4/5): - This hotel is in desperate need of a renovation. Wallpaper in the halls were peeling. The pool was not open and it is mid August and super hot! The pool looked like it had not been in use for awhile. The room was decently clean but very dated. The shower was stained with moldy grout. More peeling wallpaper and poorly repaired ceiling where.it seems to have leaked. They seemed understaffed which I attribute to the shenanigans of the current administration. I would not stay here again unless the hotel gets renovated. It was close to shopping and eats and ok for a very low budget stay.
Rokeda (8/5): - The hotel was in close proximity to my event venue There was nothing informing about what eateries stores were in proximity to the location
Shakitha (10/5): -
Olatunbosun (10/5): - None
Emily (2/5): Bad - Terrible Customer Service Everything
Heather (6/5): - Pretty good overall but was very disappointed that the pool was closed and I really wanted to swim
Tekisha (10/5): - Na
David (6/5): Unfriendly desk service .. - Ordered a pizza . Taken to the front desk instead of room, could not call down to see if it was there and had to get dressed and go down because neither phone in room worked. Our room number was on the pizza. When I went down and asked the young man said they didn’t know where it went . Room number was on the receipt. When I said that he turned and just walked into the back without responding. Very rude.
Alejandro (10/5): -
Danica (2/5): - Mold in bathroom and room. My son is immunocompromised and it was terrible
Cone (8/5): Overall experience was good - Breakfast and location were great Pool area was not very clean
Alex (3/5): Hilton do better - Location The employees were never at the front desk when you needed them. Never got fresh towels from room service. Phones didn’t work or they kept the phones off the hook
Kennette (10/5): - Great access!
Peter (6/5): - Fix ice machines
Yolanda (10/5): - I will definitely stay again
Charles (10/5): Exceptional -
Samuel (2/5): - Mildewed bathroom ceiling Hugh whole over the door entering room with exposed wires. Soiled chair in bedroom area Mildew in night stand and no Bible I have pictures
Eddie (2/5): - I checked in on July 3rd, reported an issue with air conditioner morning of July 4th. I was told it would be fixed July 4th, July 5th and by the time i checked out no one had come to fix the air conditioner. I was hot throughout the night every night. I requested that someone service my room on July 5th, it never happened. The best qualities about the hotel was checking in and checking out
Tor (6/5): Pleasant - Location, price. The toilet and water was not flowing properly.
Krishella (4/5): - The service was not good. No telephone to contact the front desk in the room; ice machine on the floor was not working. When I informed the front desk rep, she suggested I spend the four days going to another floor to get ice. No ice bucket in Room. Ended up having to change rooms. Will not stay here again. Do not need rhe hassle.
Martin (9/5): Superb -
Anselmo (10/5): Exceptional -
Madan (6/5): - This property is good but worst maintenance, the telephones won’t work, the ice machine is out of order also both the thread mills in the gym Another issue is that 90 % of the time there’s Non one at the reception Had been multiple times over the years but won’t come back here again unless there’s no other options available in this area
Mark (7/5): Good - Person at the front was very nice The cops putting a warning ticket on my truck for being in the hotel parking lot
Frances (6/5): - Stay wasn’t terrible, service wasn’t great. I went to get towels and he stated there was no more. A little bit of a hassle being out of towels at 930pm.
Alice (10/5): Fun place for family and couples - In town for family reunion weekend, several of us booked rooms here. We were able to enjoy a nice breakfast together here before heading to local fam events.
Curtis (8/5): - clean, as expected for a hampton’s
Kevan (10/5): - Free parking
Victor (10/5): - Nice place
Pamela (10/5): Exceptional - The breakfast is always great! I was not disappointed during this stay. I will recommend this location to other family and friends.
Mwemezi (5/5): Passable -
Tim (8/5): Very good -
LaTasha (10/5): - I traveled from Louisiana and the staff greeting was very polite and friendly. I’d definitely stay there again.
Aimee (3/5): Great rooms but amenities not available - The room was nice They offered breakfast but it was horrible also they said their pool was available and it was green and not available that was one reason I booked there and didn’t get to enjoy that!!!
Priya (8/5): - Bed
Stacy (2/5): Hampton Hilton ALMOST ruined my birthday! - All righty let's start this off by saying I booked this stay weeks in advance knowing it was my birthday weekend with that when I arrived after driving from Louisiana to Texas I was exhausted went to the room that did not have a tub the staff was kind enough to relocate me to a room with a tub and I went to sleep woke up the next morning to go to breakfast and asked where the pool was located to be informed that the pool was closed I asked closed for the day she said no closes for weeks it's out of order and I'm like okay well I really wasn't going to swim I'll just sit by the pool well no you can't sit by the pool because it's completely closed off and the pool coloring itself is anything but appealing this in addition to the ice maker being broken mold in the bathroom this was not the Hampton Hilton experience that I was looking for on my birthday so I call customer service to try to get a resolution only to be further irritated to tears again because this is occurring on my birthday so I had to check out and find other suitable arrangements for me further away from my intended destination at The residency inn where I knew I would have a positive experience and positive is an understatement for the experience that I had there including the facility I could sit by the pool I could get in the pool there was access to the pool the ice maker actually worked the property was aesthetically pleasing VERY DISAPPOINTED ☹️
Ruth (4/5): - Old!
Ariola (10/5): - Was good
Annalea (10/5): - Great spacious room, but noisy. You could hear the traffic from hwy 6.
terrysH3591HR (10/5): Girls Getaway Fun Filled Fling Thing - This was a girls trip of 10 ladies. Our dates were April 17-19. We decided to stay there because of the great proximity to shopping and good food. The rooms were spotless, the bed was surprisingly very comfortable. Totally enjoyed the breakfast, not continental either. Michael was on duty when we got there. He was friendly, patient and very accommodating to us. We asked if it was okay to occupy the dining area around 8:30pm, as a group we wanted to hang out and play board games for a while. He gave us the okay. We also wanted to have a few refreshments and snacks (nachos, popcorn, petit fours & daiquiris). He assisted us with items needed to pull off our girl time event. It wasn’t just him, everyone there were friendly and very accommodating to our group. It felt like a 5-star stay. We all enjoyed and we are currently planning to go back next year. Thank you Michael and crew for an amazing and memorable experience.
Krishella (8/5): - It was good. The bed was very comfortable .
Velez (3/5): Poor - The TV did not work. The staff attempted three times, but they were unable to resolve the issue. Had issues with keys. The hotel was under staffed.
Jesus (10/5): - Friendly and kind staff
Roberto (10/5): Exceptional -
Pamela (9/5): These concerns were minor but got my attention and I plan on a return stay. I will - The location of the hotel placed me approximately in the middle of the.3 main places I travel, it was clean, quiet and I could keep an eye on my vehicle. Great location for restaurants and grocery store. Ice was unavailable on my floor, breakfast potatoes were undercooked and the coffee wasn't very hot.
Adine (10/5): - Everything was excellent and we were greeted with a warm reception!!
Maria (8/5): Very good -
Khanh (8/5): - Staff is very friendly and welcoming; however, it appears that hotel is understaffed; therefore, not all service requests were timely handled because of resource lacking.
Olatunbosun (8/5): - The TV in my room was functional.
Donna (4/5): Please remodel the rooms - The beautiful lobby When you walk into the lobby it is like wow beautiful. I got to my room and was truly disappointed. The room was not fresh at all. The smelled in the room and bathroom like old wood that was wet and never replaced. Clearly, these rooms needs to be remodeled. The decor and furniture and the hard bed is truly outdated and needs to be replaced. That blue chair that smells like it's been there and not cleaned. I just think the best thing is too remodel those rooms.
COURTNEY (10/5): - Very nice. Great PM lobby reservationist!
Rachel (2/5): NEVER STAY HERE - The Manager lock me out my room claiming a glitch in their system. Claim no one enter the room to later find my authentic Marc Jacob’s sneakers stolen . Staff tried several times to enter the room thinking no one was in there. I wouldn’t stay at that hotel if it was free
Oliver (8/5): - I wasn’t given the room I reserved the first night and the room they gave us had a full bed. They moved us to a King size bed for the rest of our stay! And we were satisfied for the rest of the stay.
Jackie (10/5): Exceptional - Clean
Rincon (1/5): Bad -
Heather (4/5): - We arrived and checked into our room. The toilet didn’t flush and the deadbolt on the door was broken. We asked for a different room and the staff was accommodating. The second room we were given was okay. The bathroom ceiling was covered in what looked to be black mold. Overall, very disappointed by this experience, but the staff was helpful.
Rosalind (10/5): - Ironing board was broken not enough lighting in the the ice machine on our floor was broken
Mark (10/5): Exceptional -
Darrean (10/5): - Loved the stay
Jones (10/5): Comfortable, convenient, and friendly staffing. - Mainly the location, everything in the surrounding area was accessible. Walked to nearby places of interest. No complaints.