Marriott Hotel Al Jaddaf, Dubai
Location: Oud Metha Road, Al Jaddaf Area, Dubai, 122273, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover the epitome of luxury and comfort at our stunning hotel in the heart of Dubai.
Unwind in Style
Relax and rejuvenate at our full-service spa, indulging in an array of massages, body treatments, and facials. Delight in recreational amenities such as an outdoor pool, hot tub, and sauna, perfect for unwinding after a day of exploration.
Gastronomic Delights
Savor international flavors at BnB (Bar Nights Bites) and enjoy 24-hour room service or alfresco dining by the poolside bar. Buffets and snacks are available to keep you energized throughout your stay.
Unmatched Convenience
With a business center and 15 meeting rooms, your event needs are well catered for. Enjoy complimentary wireless internet, free valet parking, and a beach shuttle service to access Dubai’s stunning coastline effortlessly.
Don't wait—experience the best of Dubai by booking your stay with us today!
Important Information
- Pool access available from 7:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Free beach shuttle
- Comprehensive recycling policy
- Free WiFi
- Swimming pool
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Conference space
- Surfing/bodyboarding nearby
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Internet access in public areas - high speed
- Smoke-free property
- Wedding services
- Express check-in
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- Free area shuttle
- Conference center
- Free self parking
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Pool sun loungers
- Housekeeping on request
- Ballroom
- Banquet hall
- Reception hall
- Recycling
- Horse riding nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Change of bed sheets (on request)
- Well-lit path to entrance
- Vegetarian breakfast available
- Double-glazing on all windows
- Energy-saving switches
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Water-efficient showers only
Rooms Available
-
Family Room (Free bus to DWTC, Dubai Mall, Beach)
1 Double Bed and 2 Twin Beds
Soundproofed room
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Bathroom emergency pull cord
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Suite, 2 Bedrooms (Lounge Access with Drinks)
2 Double Beds and 1 Queen Bed
Soundproofed room
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Bathroom emergency pull cord
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Room, 1 Double Bed, Non Smoking
1 Double Bed
430 sq feet
Executive Level - Executive Lounge access, continental breakfast, and light refreshments
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Low-height desk, wheelchair-accessible bathroom vanity, low-height counter and sink, wheelchair-width doorways, wheelchair accessible, grab bar in shower, low-height door lock, low-height bed, roll-in shower, low-height view port in door, bathroom emergency pull cord, low-height electrical outlets in bathroom, and hand-held showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Guests who book this room type will not have free access to all property facilities
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Room type does not include complimentary access to all property facilities
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- Laptop-friendly workspace
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Shower grab bar
- Bathroom emergency pull cord
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 2 Double Beds, Non Smoking
2 Double Beds
430 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower, grab bar near toilet, raised toilet seat, low-height electrical outlets in bathroom, height-adjustable showerhead, lever door handles, wheelchair-accessible bathroom vanity, low-height counter and sink, wheelchair accessible, low-height bed, low-height desk, wheelchair-width doorways, low-height view port in door, low-height door lock, bathroom emergency pull cord, and doorbell and phone notification
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathroom emergency pull cord
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 1 King Bed, Non Smoking
1 King Bed
430 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Bathroom emergency pull cord
- Doorbell/telephone notification
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Suite, 1 King Bed, Non Smoking
1 King Bed
861 sq feet
Executive Level - Executive Lounge access, continental breakfast, and light refreshments
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Bathroom emergency pull cord
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Guests who book this room type will not have free access to all property facilities
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Room type does not include complimentary access to all property facilities
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Room, 2 Queen Beds, Non Smoking
2 Queen Beds
430 sq feet
Executive Level - Executive Lounge access
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Shower grab bar
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- George (10/5): - The spa was amazing! We loved it and loved the hospitality of every staff at the hotel. Our room was ready before regular check in time and we were so appreciative because we landed way before the check in time. Highly recommend this hotel!
- Anjali (10/5): - Amazing stay. Wonderful, professional and helpful staff. Delicious food, plenty of choices. Great decor, stimulating, interesting environment. Cleanliness at a high level. Executive Lounge a real treat! Shuttle to mall made it so easy, despite the hot weather. Very highly recommended. Go there and enjoy your stay!
- Gualberto (10/5): - Clean and safe.
- Asma (10/5): - Dear Marriott Hotel Management I hope this message finds you well. I wanted to take a moment to share my feedback regarding our recent stay at the Marriott's Al Jaddaf Dubai, which we thoroughly enjoyed. Overall, our experience was delightful, and we found the staff to be exceptionally welcoming and helpful, particularly during breakfast service. I would like to commend Raj Karan for his efficiency and kindness, especially towards our children. However, I would like to offer a couple of suggestions that could enhance the guest experience even further. Firstly, we encountered some difficulty with the shower setup in our room, particularly with mixing the water temperature. Additionally, it would be beneficial to have the hot tub’s shower and tap function independently, as this would improve usability. Furthermore, I recommend that the room descriptions be more detailed regarding the facilities available. Upon our arrival, there was a bit of confusion that caused some inconvenience after a long journey. Thank you for considering this feedback. We truly appreciate the efforts of your wonderful staff and look forward to the opportunity to stay again. Best regards, Asma khan
- iyad (10/5): - Staff went above and beyond. They gave me early check in and late checkout. Rana at the front desk was so professional and accommodating. Thank you!
- Mario (10/5): - Everyone in the hotel give us an excellent service.
- EGEMEN (10/5): Family trip - Marriott Jaddaf is an amazing city hotel at one of the best price x quality level with great, helpful and attentive staff. They have free underground parking, very nice breakfast. I can comfortably strongly recommend.
- Mays (6/5): - The stay was fair , I attended a workshop and I came with my family , we stayed for three nights , I was hoping that there would be more kids activity , they had a medium kids room in the seventh floor it was okay but it needed more attention , there was no daily cleaning and the AC was not working properly … there was a lot of families with kids who brought their kids anyway because there was no where else to do with the kids , regarding room service , they were timely responding to our calls but the cleaning was superficial I could see spots of dirt after cleaning , the toiletries were insufficient for a family ,,, they were coming daily for the regular housekeeping and no one could notice that a handwashing soap is almost finishing to refill until we asked . The view is not as seen in photos ,, the good view is for the executive apartments which is from forth floor upwards, the hotel was only the first four floors which was facing the back on surrounding buildings and areas of construction. The food was excellent , breakfast buffet was above standards , with variety of international cuisines, the staff was so helping and friendly . Overall I would give a 7.5
- Floriane (8/5): - Bon hôtel dans l’ensemble
- Alexander (10/5): - Great property
- Mark (10/5): - Loved the hotel, very central location. Breakfast buffet was huge. While we were there lots of construction in the area. Room was still quiet even with all the work going on.
- Sharisse (8/5): - Property was nice and clean...some things could have been better, like staff more welcoming more friendly providing more insight about things going on, on the property surrounding area..
- Pirooz (4/5): - The net keeps disconnecting during my stay, I complained twice but they could not solve the issue. They did ask me if I wanted to change my room on the last day before I checked out, it was pointless at that time. The shower had a leakage, not a big deal for me but not a good signs for a hotel like Marriott.. house keeping forgot to put shampoo and i noticed that when I was under the shower, was taken care of later in the day..
- Kishan (10/5): - Good spot in developing area with convenience to major monuments
- Ahmed Aziz (10/5): - Lots of restaurants inside, buffets, pool overall great experience.
- Jeba (8/5): - The property was good. Staff was okay except for the manager who could not seem to find the reservation, which was easily found by other front desk staff.
- David Issa (8/5): - Easy to reach during rush hours
- Jacqueline (10/5): - Staff was excellent! Only 3 working treadmills at the gym when I went.
- Md (8/5): - Good.
- Kulsoom (10/5): - Great stay. Excellent staff. Location was great close to everything.
- Michael (10/5): - Always like to stay there anytime I travel
- Alan (10/5): - Lovely hotel staff all friendly
- Salochna Devi (10/5): - from the hotel room. Very friendly staff, variety of food items at breakfast. Hotels location is good.
- Michael (10/5): - Excellent
- Sattar (10/5): - Great
- Raymond (10/5): - Staff is so pleasant, and the building is well maintained. Easy to find taxi or Uber
- Rosalind (8/5): - The property was clean, and the staff was friendly and helpful.
- Bachir (8/5): - Helpful staff
- Hussein (10/5): - Exelent
- Lucious (10/5): - Service was outstanding!
- Mohsen (10/5): - 5-Star Experience at the Marriott Dubai - Perfect for Group Events! I recently had the pleasure of staying at the Marriott Al Jaddaf in Dubai with a large group for a business conference, and I cannot express how impressed we were with the experience. A special thanks go to Jason, the hotel manager, who was exceptionally attentive and ensured every detail of our stay was perfect. His professionalism and hospitality set the tone for our entire visit. We also had the pleasure of working with Aleena and Lucia, the event managers, who were instrumental in coordinating our conference and group dinner. Both ladies were fantastic – organized, responsive, and always on hand to assist with any last-minute changes. The conference setup was seamless, with state-of-the-art facilities, and everything ran smoothly thanks to their diligent planning. The highlight of our stay was the group dinner at the stunning rooftop venue (Viewing Gallery). The ambiance, view, and food were absolutely amazing, offering a breathtaking panorama of Dubai’s skyline. The team catered to all dietary preferences, and every dish was delicious. The rooftop venue provided the perfect atmosphere for a memorable evening, and our group couldn’t stop raving about it. Overall, the Marriott Al Jaddaf Dubai exceeded our expectations in every way. The combination of world-class service, excellent event management, and luxurious accommodations made our stay truly unforgettable. Thank you again. MM
- najmeh shojaei (10/5): - It was incredible, delicious breakfast, so clean and staff are so so friendly
- Amie (10/5): - The entire dinning, housekeeping and front desk were very nice and supportive
- Nasir (8/5): - Good
- Muhammad (6/5): - Not that comfortable and smelly and smoking smell everywhere
- Karen (10/5): - Excellent hotel at a fair price.
- Amir Khan (6/5): - Been many times to Dubai, but first time at this property. In pictures, it was so nice. And that’s why I booked. In real time, only the exterior is nice. Rooms are very ordinary. Only toilet seems to have retiling done, and of course the walk way outside the rooms. Room condition is poor. Did not expect these standards from Marriot. Table top had coffee stains, bed sheets seem unkempt, and floor had a liquid spillage from ages ago uncleaned. Floor was sticky and unable to walk around. It was so disgusting that I requested for a room change. And it was done promptly. Will not consider a Marriott property in the near future. Only plus is, after room change, hotel gave a Birthday cake. A very sharp staff who assisted with our check-in indeed. And also room attendant who was nice to do up the double swans.
- Verified traveler (6/5): - Been many times to Dubai, but first time at this property. In pictures, it was so nice. And that’s why I booked. In real time, only the exterior is nice. Rooms are very ordinary. Only toilet seems to have retiling done, and of course the walk way outside the rooms. Room condition is poor. Did not expect these standards from Marriot. Table top had coffee stains, bed sheets seem unkempt, and floor had a liquid spillage from ages ago uncleaned. Floor was sticky and unable to walk around. It was so disgusting that I requested for a room change. And it was done promptly. Will not consider a Marriott property in the near future. Only plus is, after room change, hotel gave a Birthday cake. A very sharp staff who assisted with our check-in indeed. And also room attendant who was nice to do up the double swans.
- Lesly (10/5): - I love it
- Nelesh (10/5): - Fabulous stay for business trip
- Chander (10/5): - We had glitch because our bathroom got flooded at night, also one of the staff upset us one night because of his behaviour, however they made up to it, he apologized and provide us with free breakfast. We will come back to this hotel in future because staff was nice and helpful.
- Verified traveler (8/5): - Shuttle service to airport is very necessary for a large and popular hotel like Marriott. DeinseKumar provided a great cleaning service and was very kind and concerned person for the guests.
- Carlos (10/5): - Excellent
- Meisam (6/5): - I don’t like something
- Michael (10/5): - The hotel is decent and neat
- Verified traveler (4/5): Check-In horrible - Check-in process horrible. Though, we had confirmed reservation the front desk agent informed us that we don't have! Amenities where under expectations. No bath rope. Breakfast service was fine and staff where polite and helpful. I believe management of hotel has to put more efforts to elevate its services. Nevertheless, checkout process was fast and smooth.
- Mario (10/5): - Good. Totally worth it. Staff are warm welcome people. Very patient.
- Ted (8/5): - bit far from city center, not too many shops around, feel like in the middle of the desert
- nadine (10/5): - Amazing experience
- Verified traveler (8/5): Thumbs up for this one - Rooms were clean & comfy. Hotel iverall clean & comfy. All staff very polite and helpful. Key card problematic, but other than that it was a very nice stay
- John (8/5): - Make sure they put you in the room you booked for. We were not put in the room that was booked. Didn't realize until afterward.
- Ali (10/5): - Good
- Mehul (10/5): - The stay was satisfying. The staff was good, food was great too.
- Yaser (10/5): - Good breakfast and nice rooms.
- Jim (10/5): - Great
- Philip (10/5): - I thought the hotel was excellent, the staff were very professional. My only gripe was the lack of options in the restaurant - I felt it was ok and the sea-food buffer on the day we arrived could be better.
- Mark (4/5): - Very poor service. Rooms old with broken items. Pipe burst in ceiling in our room. Staff poorly trained and pushy. Food very poor. Sport bar was so dark and full of smoke to the pint you did not want to enter. Bad location with nothing near hotel. Can’t order anything at pool side bar until 3 pm. All around bad experience
- Janefrances (10/5): - Got what I needed.
- somaiya (6/5): - This hotel is beautiful, the rooms are very stylish and modern however the cleansing staff have let this property down. A few times the staff did not clean our room. They only made the bed and that was about it. After a day at the beach our bathtub had some sand left inside it, it wasn’t cleaned for two days. Our towels were taken away but not replaced. This is the first hotel I have stayed in that does not provide gowns either. The disposable slippers were not replaced at all throughout our stay. The fridge had a bad smell and beware of the “Romeo and Juliet salon” downstairs. They are con artists. My husband was just supposed to get a trim but it turned into £150 with an added hair mask which THEY offered without disclosing charge. Should a “hair mask” really cost £150? We would have been better off staying in downtown Dubai as this property is a little far from the areas you would like to visit.
- Michael (10/5): - Friendly staff, great customer service. A fantastic seafood Friday at the Market Place very nice sports bar and lounge. A very competent and convenient trip/tour provider in the lobby, with the hotel location just 15 to 20 minutes from downtown Dubai and the airport. Apart from the construct works in the vicinity of the hotel this is a great vacation sport for Dubai visit.
- Ibrahim (8/5): Lovely hotel - Hotel was clean. Staff is friendly. Location was great and breakfast was really good.
- Robert (10/5): Very good - I stayed on the exec level. Bathroom was quite new with an excellent shower. Room very spacious. The lounge was excellent with good food and refreshments. Hotel was very clean and the staff were excellent. Great views of Dubai from the pool / bar.
- Armaan (2/5): - My mom and I had a really bad experience with it all. From the room, to the food - it was all very awful. They only good thing was the concierge at the front as they were very nice. Overall we very disappointed and would definitely not like to come again. The details about this hotel was very misleading because it's far from all the main attractions. The room and washroom was very dirty and had mold. The breakfast in the morning was also terrible as it was tasteless and cold, plus the staff there was unhelpful. We had to wait a very long time to get served. We had a lot of hopes as Dubai excels in luxury, but this was far from it.
- Edwidge (10/5): - the buffet breakfast
- Fatih (8/5): - Die Unterkunft war insgesamt zufriedenstellend. Personal exzellent Einrichtung teilweise kaputte Sanitäranlagen Undichtigkeiten zwischen Dusche und Toiletten Auf meinen Namen wurden Abendessen bestellt, das war gar nicht gut. Um Legendenstatus zu erreichen, muss mehr im Detail gearbeitet werden. Es gibt keine QM
- bader a (4/5): Disappointing! - room was not made up as per request. the hotel's explanation was that they were understaffed. that's not my problem, i said, and in case of manpower shortage then don't accept reservations that you can't handle.
- Alexander (10/5): - all right,
- Zachi (6/5): - Great stuff , very friendly and service oriented. Business launch is poor, Swimming pool was 2-3 day's closed and we were shifting to another spot. Elevators weren’t properly operated and waiting time was too long, Breakfast was good but hard to find a seat..
- MOHAMMED (10/5): - Very nice
- Majed (10/5): - Wonderful place
- Farajollah (10/5): - Very clean, nice and friendly
- M Mehdi (10/5): - Amazing, amazing find - gorgeous finishing, staff was excellent, amazing amenities, perfect location. Sounds like a lot of hyperbole, but honestly one of the best places I stayed in Dubai. If there was a critique, it would be that there is no view whatsoever from anywhere in the hotel, but that's reaching for a negative. Overall, I had a great time, and I thought the location was beautiful, both amazing on its own and an amazing value overall.
- Kofi (10/5): - My stay at Marriott Hotel Al Jaddaf was great! The staff were awesome especially Maysa, Basu and Nipen. Very good restaurant staff too. I fully recommend this hotel there’s value for money
- Verified traveler (10/5): - It was nice and staff was very welcoming. Always willing to help us.
- Verified traveler (10/5): - Liked location and friendly staff However the toilet needs maintenance
- Verified traveler (10/5): - great hotel, friendly staff
- Edem (10/5): Would be back soon - I can't really complain about anything in the hotel. Excellent services, great dining and top quality services. Very clean hotel too.
- Verified traveler (10/5): - staff is excelent,clean place,friendly,close to to every thing,verey convenine
- Karolina (8/5): - Business stay , all good
- Verified traveler (10/5): - The outstanding quality of this hotel is the customer care and the exceptional way all staff treated guests. Sophie , based mainly in the executive lounge, particularly could not have done more to assist every request we made, which was above and beyond the call of duty. All other staff maintained a similar high standard of attentiveness and in my opinion I could not see any way it could have been improved. In terms of location, most sights can be reached in a reasonably short taxi ride and although there is construction work nearby, this did not give any disturbance during our short stay. First rate.
- mohammed (10/5): great hotel - great staff great everything on this hotel
- mohammed (10/5): great hotel - great staff great everything on this hotel
- mohammed (10/5): great hotel - great staff great everything on this hotel
- TravlerA (4/5): - The rooms are really old. It’s extremely behind compared to other Dubai hotels. It does not deserve 5 stars. Also, I got locked inside my room because the lock was stuck. It took them about 30 minutes to solve this issue and open the door.
- Gulnara (8/5): Comfortable - Excellent service
- Bill (10/5): - Very friendly and outgoingly helpful staff. great service. Good array of dining and relaxation facilities, with a good sports pub and bakery, in addition to "the market" coffee shop and two other dining options.
- Kammeon (10/5): - I love everything about this property . The staff were very mind and the service was great ! I never experience a great service like this . Everyone was nice and extra helpful .-Kam
- A.Ghariani (10/5): - Beds are very comfortable and breakfast was outstanding
- Mehboob (10/5): - Amazing service, hospitality and accomodations!!
- Patricia (10/5): - The property is very beautiful and well maintained. The staff is very courteous and helpful. I wish the property had more restaurants facilities located within it. By taxi you are only about a ten to fifteen minute ride from the Dubai mall.
- Verified traveler (10/5): - Excellent hotel with nice facilities and helpful staff. Location is not that great since you need to take a cab to go to places. Overall had a good stay at this hotel. The sports bar has a variety of food and drink options.
- Tiffanie (10/5): perfect stay - Perfect stay! Located close to Dubai mall, very peaceful , attentive staff, up to date hotel, good food, very clean. I would definitely stay here again . Marriott never disappoints. You always know what you are going to get
- Verified traveler (10/5): - Staff were tops. Our only issue was location as it was some distance from the centre but this was mitigated by the hotel's free shuttle. Would stay here again.
- Noman (8/5): - I enjoyed it , It was a good experience with them I recommend it
- Dogo (10/5): Amazing - Amazing
- Verified traveler (10/5): - Nice Friendly staff and very cool atmosphere. I enjoyed my stay alot and all facilities from lobby to the gym are in perfect shape ...thats why i like to speak highly of this hotel...
- Verified traveler (6/5): - Casual and normal but staffs are friendly. It’s near to downtown and the airport but the surroundings are under construction though. The air conditioner works well and room condition is good.
- Verified traveler (10/5): - We could not fault the hotel or the wonderful staff. Everyone was so eager to help with anything and everything. The beds were comfortable and fittings were A1. We enjoyed every aspect of our stay. Stella the concierge was just so helpful, Pamela and I can’t remember the name of the young lady that was helping but they were both lovely and helpful and of cause Michael the manager of the restaurant and cafe was a lot of fun and made sure everything was perfect also. I highly recommend this hotel to anyone that wants a home away from home. Exceptional service and lovely facilities.
- Verified traveler (10/5): - Great staff good food Good bed TV not very good. Not many English language channels
- Verified traveler (10/5): - It was an amazing experience. Will definitely boom again.
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