JS Luwansa Hotel & Convention Center

Location: Jalan H.R Rasuna Said Kav C-22, Jakarta, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• BBQ facilities
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Adult only
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Valentine's Day Package

  The unit offers 3 beds.

  Max Occupancy: 2 (2 Adults)

• Deluxe Room New Year's Eve Special

  The unit offers 3 beds.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Deluxe Double or Twin Room - 24 Hour Stay

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Libur Lebaran Promo at Deluxe Room

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Deluxe Double or Twin Room

  Air-conditioned room features a flat-screen satellite TV, personal safe and a work space. Private bathroom is equipped with slippers and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Key access
  • Key card access

• Grand Deluxe Double Room - 24 Hour Stay

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Grand Deluxe Double Room

  Offering added space, this air-conditioned room features a flat-screen satellite TV, personal safe and a work space. Private bathroom is equipped with slippers and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Premier Club Room

  Spacious room features a bigger flat-screen satellite TV, personal safe and a work space. Private bathroom comes with a bathtub. Guests enjoy exclusive access to Ambassador Club Lounge.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Mobile hotspot device
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Ambassador Club Room

  Located in the highest floor of the hotel with the exclusive access to Ambassador Club Lounge. Private bathroom has bathtub

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Dwiwinda11 (10/5): WONDERFUL STAYCATION AT JS LUWANSA HOTEL - This Hotel is very strategic and easily access. Olam Restaurant are very delicious, authentic, and Variatif. Thank You for Mrs. Neysa (FB Staff Restaurant) which is help our family in here. She is helpfull, friendly, and Fast Response. All of employee are fast response and friendly. We wanna come back again in here. Thank You for excellent service and best facility. JS Luwansa is The Best and Recommended Hotel.
• Olena MARUSHEVSKA (10/5): - Open swimming pool, spa, friendly personnel
• Olena MARUSHEVSKA (10/5): -
• KENJI (7/5): -
• Resort44084330949 (10/5): Comfortable Stay with Thoughtful Service - Had a very comfortable stay here. The un room was clean, cozy, and the overall atmosphere made it easy to relax. The service was good and everything was handled smoothly. Special thanks to Ms. Sarah for her kind assistance and for being very helpful throughout the stay. Really appreciate the hospitality.
• isnatsobad (8/5): Practical and Reliable - I have stayed at JS Luwansa several times now, and it remains a consistent choice for my business trips to Jakarta. Here are a few reasons why it works well: • Convenience: The location is the main draw for me. It’s within easy walking distance to my office, which is a major plus considering the local traffic. • Breakfast Variety: The buffet offers a solid selection, ranging from Asian and Indian dishes to sushi and dim sum. I particularly enjoy the bread pudding and the Om Ali; they are definitely the highlights of the spread. • Service: The staff is attentive and professional without being overbearing. They handle requests efficiently and contribute to a smooth stay. • Reliability: I haven’t run into any technical or facility issues during any of my stays. Everything functions as it should, which makes it a dependable option for work travel. Overall, it is a well-managed hotel that delivers exactly what I need for a productive stay. Special thanks to Alfian from housekeeping team who cleaned and tidied my room!
• flystayeathappy (10/5): Convenient stay - This hotel is improving much. The room is convenient. Service and hospitality is much improved than my previous stay. Breakfast options are various and well enough. Special kudos to Ms. Selvi from the restaurant with her helping guide.
• soumikc (10/5): Outstanding stay - Amazing stay at this hidden jem. 5 Star Room, 5star service, amazing Food. Heart of the City. Must stay if u in jakarta, Special thanks to Risa Serving in Breakfast
• joselineluvenat (10/5): Great (not so hidden) gem of a hotel - Very nice hotel, spacious room. Kak Jordi helped me get my breakfast at the restaurant, he was so proactive and offered me a takeout coffee (which I didn’t know available). Really really great service. Also the breakfast is delicious 🤤
• 964verdinad (10/5): BEST EXPERIENCE - Everything about this hotel—from the cozy rooms to the "best-in-class" service—was perfect. I highly recommend it to anyone looking for a stress-free and pleasant getaway. I will definitely be coming back. Thanks to mba Selvi yang helpful bgt pas breakfast 💕
• Navigate32793303513 (10/5): Good service by mbak Selvi at breakfast - Good service Nice and wonderful
• 679enym (10/5): Review - Nice hotel, Excellent in service.
• Adventure02988954699 (10/5): Excellent - Shout out for mba malla, mba mesya, mba putri,mba mila, mba tiara, mba murni, and mba olive for their excellent service. Have a great experience during the business, love the ambiance, the food, and obviously their service
• 745margarethaj (10/5): Nice experience meeting dan stay at hotel - What a wonderful experience meeting and stay at this hotel.. Pelayanan baik, makanan enak dan bersih. Thankyou
• Camper02036632086 (10/5): Good review - I have very good experiences staying here the staffs are all so friendly especially Heru he is such sincere person I feel very comfortable with him
• YOUHU (10/5): - Room is clean. Food is great! And staffs are great
• K9387BCjonathanc (10/5): Excellent service - Breakfast was excelence Service ⭐️⭐️⭐️⭐️⭐️ Staff aryanti ⭐️⭐️⭐️⭐️⭐️
• redzsyah83 (10/5): Great experience - Great experience for the first time staying here! thanks so much to the staff who make my stay in this hotel feel comfortable.
• CHINGHUNG (10/5): -
• ninatA4903VT (10/5): Good services - Always good service in all areas
• Trail04458423243 (8/5): Good stay and good value - Good stay and value for money Layout is spacious
• bundae2026 (10/5): excellent - Miss Selvi, she’s communicate clearly and professionally. Good communication helps avoid misunderstandings and builds trust with guests.
• dimitrioss387 (10/5): Great stay - A great experience overall! Excellent facilities, great staff who are always happy to help, and especially Andre, tasty breakfast and very convenient location. Highly recommend
• missteriuz (10/5): Good food, good service and clean hotel - The hotel is near plaza festival, which is very convenient and I can walk there. The hotel is clean and service is good as the staff is responsive. Thank you to Fahrizal who helped me with the extension due to flight delay.
• Shirishtravels123 (10/5): Home away from Home - Special Care by Teguh Priyanto during stay and personal touch really amazed me Teguh Priyanto as support Manager and Teguh at Reataurant Both are a great asset to JS Luwansa
• mutiarai2026 (10/5): all very good the facility ariyanti - all very good the facility ariyanti
• swanlandsteve (8/5): - great location, superb staff, good facilities. All with excellent value for Jakarta. I ate the western breakfast. It was cold on all 3 days I stayed at the hotel.
• fransiskat2026 (10/5): Nice room offers and services of JS Luansa - The location is strategic, I love the city view from our room. Overall , I have a good experience while I'm staying in this hotel Foods and also services are excellent! Thank you also for selvi for great service during breakfast :)
• riginnak2026 (10/5): Best Experience - This hotel is so good. The service, the quality of resto, and the staff escpecially Mba Silvi at Resto, very nice
• rockyh542 (10/5): Great experience - Such a great experience. The service, room, and meals are all great! The best services are from the resto. The waitress name Selvi even gave us extra miles and cheers my daughter. Great job!
• oliviaputril (10/5): Galang - I had a great stay at JS Luwansa! The room was very comfortable and the breakfast was delicious with many choices. The staff were very friendly and welcoming. I especially want to thank Galang for his excellent and helpful service. He made my stay even better. I highly recommend this hotel! thank you team
• 931ajengr (8/5): Stay - Good experience. We had late checkin and the staff help us to stay as soon as possible so we could have a rest. The breakfast was delicious. Overall we have a good and nice stay at js luwansa, and we really appreciate the staff
• 631muthiaa (10/5): Family Staycation - I had a wonderful experience at JS Luwansa during our family staycation over the Eid holiday. From check-in to enjoying the pool with the kids, and even during breakfast, the entire staff was attentive and friendly. One of them mas Gilang, who was in training, he always greeted us with a smile. Our whole family was very happy, and if we have the chance, we’d love to stay at JS Luwansa again.
• wistys2026 (10/5): Memorable 10th Anniversary at JS Luwansa - Stayed at JS Luwansa Hotel for our 10th wedding anniversary and had a wonderful experience. Big thanks to Irpan and Fitri for the beautiful room decoration, it really made our day special. We also had a one-hour massage and it was great, the service from receptionist Devina was excellent. Overall, such a cozy atmosphere and memorable stay. Highly recommended! ✨🫶
• wishnua2026 (10/5): Great Atmosphere - The atmosphere is really nice, perfect place to spend the night with families. Mas Galang is one among of the other helpful staff in the restaurant serving my family enjoying the great breakfast.
• adhikau2022 (10/5): Best Hotel - Stay at JS Luwansa is best choice
• Camper18300502813 (10/5): Overall good - The staff and their service are good, especiall nai, taufik and sarah. Breakfast also good. Overall is good
• emmadinil (10/5): Excellent - The room was big, clean, and comfortable, they gave us some complimentary snack and the services were excellent.. And big thanks to Naisha and Livi for being so helpful ❤
• 91aisyahs (10/5): Staycation with toddler - Great service , good vibes and ambiences
• eternalb2026 (10/5): warmest hotel di tengah Jakarta - proses check in dibantu sm kak anis. prosesnya cepet bgt dan v helpful. The room was clean and tidy, and the air conditioning was already on, so it felt cool when we entered. bed linen jg berasa bgt bersihnya, jd tambah nyaman buat istirahat. the buffet byk pilihan menu, good in terms of taste. staf yg beresin cutlery kotor jg gercep bgt. ohh aisle kamarnya jg wangiii seger gt, freshh bgtt. proses checkout jg cepet bgt, msh dibantu sm kak anis yg ramah. thankyou JS Luwansa, staycation 2d1n sm lil fam jd menyenangkan. def will come back.
• erick_rix (10/5): Short Holiday in Jakarta - Strategic location, near public transportation, large room, nice ambience, excellence services
• merrysan83 (10/5): Excellent Service! - My recent stay at JS Luwansa Hotel was truly a delightful and satisfying experience. This was our first time staying here, and it left a very positive impression on us. We checked in on March 20, 2026, at around 1:50 PM. From the moment we arrived, we were warmly welcomed by the security staff, which immediately set a great tone for our stay. The check-in process was smooth, quick, and handled very professionally with a friendly attitude. The room was in excellent condition—clean, spacious, and very comfortable. The amenities were quite complete, including a bathrobe, and the bathroom was well-maintained and odor-free, which we really appreciated. We had dinner at Olam Restaurant on the same evening, and we truly enjoyed the food. Special appreciation goes to the chef for the delicious dishes. The service from the waiter staff was also outstanding—everyone was friendly, attentive, and quick to assist. Unfortunately, I didn’t get their names, but they all did a fantastic job. There is just a small note for improvement regarding the cleanliness of the cutlery. During dinner, we noticed one spoon that was not perfectly clean on our table. However, once we informed the waiter, it was promptly replaced with a clean one, which we appreciated. At breakfast on March 21, we were again warmly welcomed by the staff. The variety and taste of the breakfast offerings were good and satisfying. Special thanks to Ms. Selvi for taking the time to ask for our feedback during breakfast. Also, special appreciation to Mr. Dhemang and all the waiters on duty—their service was truly excellent 👌 Last but not least, heartfelt thanks to Mrs. Yuni for her friendliness during the check-in process and for thoughtfully offering us an umbrella when we were about to go out after dinner. Overall, our stay at JS Luwansa Hotel was very enjoyable and memorable. The service exceeded our expectations, and we truly appreciate the hospitality. Keep up the great work! 👌👌👌👌👌
• karinapP2108XB (10/5): Comfortable #Naisha - comfortable bed, lots of variatons of breakfast.
• E7002SMmarian (10/5): Great Experience, Will Come Back - I had a pleasant stay at JS Luwansa Hotel. The room was clean and comfortable, and the check-in process was smooth and quick. The staff were very friendly, especially Mr. Zabar who handled everything well. He was helpful, attentive, and naturally welcoming. Overall, it was a good experience with a comfortable atmosphere. I would be happy to stay here again.
• bonitae108 (10/5): Great - Goad and comfortable hotel. Good job
• Adventure10294186358 (10/5): Best service - Best services thanks to mr.galang
• zakhriilmaf (10/5): thanks for LIVI, our receptionist - exelence, good comfort..........
• V6750MXleilar (10/5): First visit to Jakarta from US - We had a wonderful stay! The food was great, rooms very clean with all the necessary items to make the stay comfortable and the staff was exception including Dimas, Rendy and Andre
• Vikash004 (10/5): Wonderfull - Wonderfull experience while staying at hotel
• aslinap2024 (10/5): Nice iftar - Great service Ambiance Receptionist also so friendly especially kak novi really helpful
• Gergely (10/5): -
• D4496WZirenec (10/5): Friendly staff! - Overall great condition and friendly staffs. Met Silvi and she was very friendly to help around.
• Rob66erto (10/5): Very good hotel - Very good hotel, modern, clean, with friendly staff in a convenient location.
• 789agam (10/5): Good place - Staff are super helpfull & nice
• trisnal2024 (10/5): Heplfull and excellent assist with Raini - Happy and nice food taste, i celebrate my kids birthday nice decoration
• edrak2025 (10/5): my overall experience - Had a lovely dinner set for valentine celebration here. The ambience was delightful and suitable for the theme. Not many places have their table set for the valentine, but here we can get more than decent! The food here was also fantastic, but somehow too much for my wife. But that's a good point for me 😂 the table attender (Mas Indra) also gives us a nicer experience here, fast and helpful. Gonna recommend everyone to at least goes here once for valentine dinner.
• dianahk2024 (10/5): Pengalaman yang memorable dan romantis - Really appreciate the effort to create and bring romantic ambience for Valentine dinner. Food was great with saxophone playing in the background really added to the experience. Overall we were very happy with our stay
• firdausizaharag (10/5): great hospitality in js luwansa - great hospitality, Bapak Krisman who clean my room was nice and polite and really great doing his job
• fitriisnaenir (10/5): Snack breaks are tasty and varied, and the cleanliness of the toilet near the meeting room is well maintained. - The meeting room is very representative, clean, and technology supporters (projector/sound) function optimally. The staff was very helpful in arranging the setup room according to our event needs
• lu (10/5): - semuanya baik semoga next bisa berkunjung lagi sangat bagus
• citrag2026 (10/5): Honesty n responsibility - I was really satisfied to stay at js luwansa hotel jakarta. friendly staff, pool and gym was so fun n fresh,and the most important when i lost gold ring this afternoon,one lady in the reception take a note with my complaint and they have a good communication with other staff (pool area) to found it. Thank you for ur hospitality n honesty js luwansa jakarta. I Really appreciate it🙏🏻 see you in another time
• Angelicaicha (10/5): Great hotel, fabolous experience. - Great hotel with excellent service for family, esp mas Heru in the restaurant. Definitely will come back to JS Luwansa.
• rendiadityas (10/5): great hospitality hotel - great hospitality with the hotel and with the helper (his name Heru)
• Culture24703772496 (10/5): Great Service and Kid Friendly Hotel - We had a great stay at this hotel. The room was clean and comfortable, and the atmosphere was pleasant. The staff were very friendly, especially Ms. Selvie, who provided excellent service and made us feel welcome. The hotel is also very kids-friendly, which is perfect for families. Highly recommended!
• Sofia (10/5): - Very clean and comfortable room, good food from their restaurant
• lusia2026 (10/5): ALL VERY GOOD - ALL Very good..., wish luck..., all the best every day ever...., next time iam back okay.... 🥰😉☺😊😍😎😎 Galang SL99
• Explore29889123676 (10/5): Recommended place to stay - Very nice hotel, clean room, nice atmosphere, good food and friendly staff
• Aleksandr (9/5): -
• 227deliaa (10/5): Execellent - Execellent room, Good view, Clean room, Nice room and execellent service from Sarah & Davina
• GrandTour20894910267 (10/5): Good hotel - Thank u mas Kunto for kindness n Serve us very well!! Luv luv 💛
• rizqinajlah (10/5): Nice staycation in JS Luwansa - JS Luwansa has spacious room with comfortable ambience. The location is also very strategic, nearby LRT station and mall within walking distance. Mas Fahrizal is very helpful during our stay. Thank you!
• stephhh21 (10/5): Overall 10/10! - Aku check in & out dibantu sama mas Al. Overall i have no complaints! It was a pleasant stay at this hotel. Clean, cukup luas & kelihatan terawat hotelnya. Staffnya juga ramah & helpful. Would love to stay here again next time, keep it up!
• ZARINA (9/5): - The menu is great! Nearby mall - family mart, Indomaret, JCo. donut, Starbucks, Watson..etc. Near MRT Rasuna Said station.
• Roger (9/5): Very comfortable. - Location. Very close to office.
• 901aceym (10/5): Comfortable Stay with Excellent Service - I had a pleasant stay at this hotel. The room was clean and comfortable, and the service was excellent. Pak Elwin deserves special mention for being very kind, helpful, and professional
• L7779NRmonicaa (10/5): nice hotel - very good hotel nice staffs clean cozy location near mall kelapa gading and lots of great restaurant easy to find and near from anywhere
• putrya2020 (10/5): Staycation with friend - Excellent experience stay in JS Luwansa Hotel. Clean room, friendly staff, great service. Thank you Risa to help us during stay here. The food and beverage are good.
• christinanS7301DG (10/5): Christmas Fam Holiday - Nice location, room n atmosphere. Pelayanan memuaskan, khususnya Mas Putra pada saat aktivitas breakfast, very kindly n helpful.
• kuncorob2025 (10/5): Best afordable hotel in downtown - Best afordable hotel in downtown, near to everywhere, very clean and best for housekeeping service, complete television chanel
• fifiif2020 (10/5): Very good and nice hotel in Jakarta that u must to stay while u are in Jakarta. - Very nice hotel. Cozy hotel. Strategic locations. Amenities are complete. The room so clean and comfortable. The restaurant menus are very variatif with all staff so helpfull. Thanks to Mba Risa in the restaurant area.
• melvinr866 (10/5): Excelent stay at JS Luwansa - I had a very pleasant stay at JS Luwansa Hotel. The service was excellent and the staff were very friendly and helpful, especially Nada, who provided outstanding service. The hotel is comfortable, clean, and well maintained. The breakfast was delicious with a good variety of options. Overall, it was a great experience and I would definitely recommend this hotel.
• caankitb2025 (10/5): Best best best - One of the best hotels to stay in terms of hospitality. Special kudos to their courteous staff Nada, Indra, Kopi to name a few. Thanks to all the hotel team
• ramaadip2025 (10/5): Elwin - This hotel very great and very excelent service staff and security. Thank you for service me and my wife. Next we back again to Luwansa Hotel
• Trek20962309202 (10/5): Touched and happy - Very friendy hospitality! Clean room and smells good! I came from Sulawesi and I am glad to pick this hotel, besides it’s located so strategically near my event venue 🩷🩷🩷🩷
• herlindashetrih (10/5): Excelent service!!! ❤️❤️❤️ - Luar biasa crew breakfast (Minggu, 14 Des 2025). Helpful banget & Highly inisiative, especially Crew Shasa. Keep it up, Guys. Gid bless
• 387thitiwanv (10/5): Highly recommend to stay in Js Luwansa Hotel - Convenience, courteous staff, and good food also good conference facilities with good services. I highly recommend to stay and organize conference in this hotel
• 178henij (10/5): A Must-Try Culinary Spot at JS Luwansa - The General manager of the hotel Jsluwansa Mr..Viviek was invited me to his beautuful hotel and I got the chance to try the restaurant at JS Luwansa and the special lamb curry was the highlight of my visit. Perfectly seasoned and beautifully presented. lamb curry was absolutely delicious. The flavors were rich, tender, and truly memorable. The hotel restaurant is highly recommended!
• W252SPjulienb (10/5): Best hotel experience in central Jakarta - Excellent hôtel, excellent breakfast, excellent staff. I highly recommend. Andre and his staff went above and beyond to help me
• Maria Leny (10/5): It was a good feel and cool experience😻 - Perfect location, efficient and super attentive-friendly staff, excellent food/great breakfast, comfortable room. N/A
• yudeasistik (10/5): Good - Room is clean, staff is nice, breakfast is amazing and Mr. Daffa is very helpful and serves my family. But little bit noise.
• 582lenyf (10/5): Value for Money at its best!!! - We had a wonderful experience staying in JL Luwansa hotel. The location is very convenient for accessing train or bus stations, and other shopping areas. The hotel though huge has a cool & homey atmosphere, friendly. Our room was delightful because we have a view of the city center and trees - clean room & comfortable, quiet & restful. We rated our experience with 5-stat with Agatha making our breakfast time delightful and delicious. Room service was also excellent. We appreciate the effort of the Chef & restaurant manager, Yopi to ask feedback from us - that is the essence of customer- friendly relations & quslity service. Indeed, value for money! We will recommend this hotel to our friends, and come back again if there is an opportunity to visit Jakarta😀😀😀❤️
• amandacR4715FW (10/5): exellent service - exellent service, awesome experience, nice work. sooooo much helping. terima kasih atas dedikasinya yang tinggi!!!
• muhammad (9/5): -
• 944tiarah (10/5): Great Venue and Services for Events - We have a group Meeting together with the room accommodation and our company act as the Event Organiser The meeting room is good, the facilities was Fine. The staffs are all so kind, helpful and Assist us in all aspects. From the Security staff who always friendly and assist us for our transport arrangements bapak Elwin, Banquet Staff whom always ready at all time (Aldo, Edi, Abdul Muis, Rini, Tiara) the sales person and the operation manager (Revan, Mariana, Khaerul) all the team made our event run smoothly. The room is always clean and tidy and the reception team always standby and very responsive for every matter related to our group arrangements.
• Vicjash (10/5): Excellent, helpful, and very kind staff - We had a problem with our Booking because we mistook the date for our night in Jakarta. Although that was our fault, the crew was very kind and helpful with us. As we were in quite a problem having arrived at nighttime, they reached us a room even if they we're fully booked . And they even added breakfast and complimentary late check-out. Excellent service!!
• fajrianthip (10/5): great responsibility - Nice hotel, great hospitality, our room was spacious, functional, and immaculately clean. We will definitely return and tell all our friends about this wonderful hotel.
• sellyj96 (10/5): Excellent service and Clean Rooms - Room is very clean and neat, smooth check-in and we could drop our baggage first. We asked to decor the room since we stayed for my husband’s birthday, and they decorated it in a very creative way and such a cute art. Breakfast menus taste amazing as well. Thank you so much, JS Luwansa and Mas Fauzi :)
• setyon2025 (10/5): Nice experience at JS Luwansa Hotel - Thanks for excellent cleaning room and for snack. Really Appreciate for Dhewy the cleaning staff. See u again at the another moment.
• 357arienv (10/5): Lost and Found - JS Luwansa Hotel is the best and kindly service..first my friend lost his gold bangled and found in their restaurants, they keep it till the owner came to claimed it..And again, i've lost my name tag but i already back to Palembang..they found it and send it to Palembang.. Thank you so much JS Luwansa Hotel..i really love this hotel and the service
• xiaoj549 (10/5): Good - Excellent! Actualliy this is my 2nd time stayed at JS Luwansa. The check-in process was easy, friendly, and communicative by Ms. Vai, the receptionist, and the breakfast was fresh, delicious, and fast by Mr. Runi/ Satria (| think, because so many of his colleaques call him Satria). Thank you both for your service, you guys are awesome. Can you please tell her and him about my review? Thank you before, see you on the next trip. Have a great day, Xiao JW

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