The Dormy House Hotel
Location: Cromer Road, West Runton, Cromer, gb
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Exquisite Service and Dining Experience
The Dormy House Hotel in West Runton offers unparalleled service and a renowned dining experience, including the Best Roast on the Coast. Our commitment to excellence ensures your visit is truly unforgettable.
Locally Sourced and Seasonal Menu
Indulge in our onsite restaurants' seasonally changing menu and locally renowned carvery, featuring fresh produce from North Norfolk. We take pride in supporting local businesses and offering the best of the region's flavors.
Prime Location for Exploration
Conveniently situated between Cromer and Sheringham, our hotel is a short walk from West Runton town center, with easy access to cafes, shops, and transportation. Explore the coastal beauty, nearby towns, and the historic city of Norwich just 25 miles away.
Book your stay at The Dormy House Hotel for a memorable experience in the heart of North Norfolk.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Kid meals
- Evening entertainment
- Pet bowls
- Cashless payment available
- Food delivered to guest room
- CCTV outside property
- Television in common areas
- Free wired internet
- Snack bar/deli
- Beach umbrellas
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Secured parking
Rooms Available
-
King Room with Sea View
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room has a wardrobe, an electric kettle, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
-
Twin Room - Disability Access
Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room features an electric kettle, a carpeted floor, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Toilet paper
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
-
Suite, Ensuite (1 Double + 2 Single Bed)
1 Double Bed and 2 Twin Beds
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- No rollaway/extra beds
- No cribs (infant beds)
-
Premium Double Room, Balcony
1 King Bed
Overlooking the sea
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet
Comfort - Fresh towels (on request) and heating
Accessibility - High pile carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Premium bedding
- Free WiFi
- Pets allowed
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Change of towels (on request)
-
King Room
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features an electric kettle, a carpeted floor, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Toilet paper
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
-
King Room with Balcony
This double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
-
King Room - Disability Access
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room has an electric kettle, a carpeted floor, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Toilet paper
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
-
Premium Double Room, Ensuite (Amazing Sea Views- King B)
1 King Bed
Layout - Bedroom
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Daily housekeeping
-
Double Room, Accessible, Ensuite (1 Double Bed)
1 Double Bed
Overlooking the sea
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Need to Know - Towels not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Towels not available
- Soap
-
Double Room With Private Bathroom
This double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Double or Twin Room
Offering free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. This twin/double room has a wardrobe, an electric kettle, flat-screen TV with cable channels, as well as chocolate for guests.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
-
Double or Twin Room with Sea View
Providing free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. This twin/double room features a wardrobe, an electric kettle, flat-screen TV with cable channels, as well as chocolate for guests.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
-
Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room has a wardrobe, an electric kettle, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
-
Double Room With Private Bathroom
The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a TV with cable channels, as well as sea views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Heating
- Satellite channels
- Wardrobe or closet
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
-
Twin Room With Private Bathroom
The twin room features sea views.
Max Occupancy: 2 (2 Adults)
-
Superior King Room
The double room features a balcony.
Max Occupancy: 2 (2 Adults)
-
Family Room
Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room has a wardrobe, an electric kettle, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 3 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Carbon monoxide detector
- Hand sanitiser
Guest Reviews
- paul (9/5): - Lovely hotel clean rooms with good facilities,and a sea view Nothing
- Joel (9/5): Excellent facility - Excellent service, great food and lovely bar. Room was quite warm.
- Joel (9/5): Excellent and will definitely go back again. Service was 100% top class, very friendly, food v.good - Staff on arrival and during the stay were so helpful and accommodating, couldn't do enough for us. Very warm in the rooms.
- Chris (8/5): Relaxing at Dormy - All staff were very helpful and friendly. It was a relaxed environment, just right for a break Food was good and the breakfast hamper was great. There was a noise from the upstairs balcony or the downstairs marquee that was a little annoying when the wind was blowing, but this was minor. The radiator didn't work, but there were fan heaters available
- Sonja (10/5): Fantastic service and support from Mandy and her team. - We had booked into a campsite nearby, however I became ill and had to spend time in Norwich Hospital. On leaving the hospital I needed a pet friendly hotel to aid recuperation. Nothing was too much trouble for Mandy and the team. They brought extra bottles of water and porridge to the room when water and porridge was all I could keep down. The chef was happy to heat up tinned tomato soup for me and serve in the restaurant. The experience that meant I had to relocate to a hotel wasn't great, but once there the staff did everything possible to look after me an make it the best experience possible. Nothing.
- Vera (8/5): Glad we got to stay here - Incredible view of the sea and sunset, ample parking, dog friendly. Value for money in this area. Super comfy beds, big, clean room with all that we needed, lots of complimentary snacks and drinks. It was quiet when we stayed on a Sunday evening. Great location. Almost perfect for what we were looking for. We did run out of hot water for the bath, so had to boil the kettle a couple of times. The carvery was the only thing available on a Sunday and only till 7. So we had to find dinner elsewhere. There also wasn’t an option for a hot breakfast.
- Robert (9/5): very happy and will gladly return - Staff very friendly and helpful. Weather very cold
- Bernard (8/5): -
- Harlie (7/5): -
- Rebecca (9/5): Good location dog friendly. Good Parking and the bus route in to town. We had a good night sleep and the food is good qu - Nice and quiet and good location N/a
- Glenys (10/5): Pity we only stayed one night. Will be returning for a longer stay to do the coastal walks. - The location was excellent. Breakfast was served in a hamper in your room which was more than adequate. Everything you needed. Tea and coffee facilities provided along with milk in the fridge. The bed was so very comfortable and spacious. Towels were enormous and soft. Very friendly welcoming staff. Excellent food and cleanliness. Would highly recommend. Very comfortable hotel. Nothing.
- harris (9/5): -
- Lee (8/5): - Lovely staff and food very welcoming No hot water for a shower left very early no one around to talk too
- Richard (10/5): - Location. Accommodation and Service N/A 😀
- Ryan (6/5): -
- John (8/5): - Clean room Good service Lift No cooked breafast. Breakfast hamper in room
- Dennis (9/5): Overnight stay at the Dormy Hotel - The hotel was very convenient for our overnight stay. Our room was very clean and comfortable. The complimentary breakfast hamper was a brilliant idea and well stocked. Staff were very friendly and helpful. Bathroom light was very dull. Needed a brighter bulb and light over mirror not working.
- Scott (5/5): First impressions very good but overall a very poor stay due to the cold room and water - All the staff were great. Food and drink was really good No hot water for a shower at 5:30 before leaving at 6:30 to do a half marathon. Room was freezing cold and no way to turn heating on so slept poorly Constant noise from above our room from 9pm to midnight
- Neil (8/5): - Dog friendly. Friendly staff. Good location. Expensive. Small bathroom. Too much light into bedroom at night time.
- Jolanta (10/5): - Bardzo przyjemne miejsce. Super uprzejmy personel. Barbaro dobra lokalizacja.
- Patrick (9/5): - Beautiful place
- Jane (10/5): Great stay - Lovely spacious room, great choice of food in the breakfast hamper that was topped up daily, plenty of parking & lovely friendly staff.
- Paula (8/5): -
- SANDRA (9/5): Very good - Complimentary hamper very good Running a bath not good took ages probably couldn't help it 😕
- 975vivienb (4/5): Bad won’t be going back. - My friend and I stopped for a meal before going to the Pier.. The young bar man was very pleasant and polite but the food was awful, fish chips £19 the chips were hard so left them, Cumberland sausage £17, it was a Chipolato in a circle, the gravy obviously used was red wine that was put in the pies, awful sour taste, the mash were grey and lumpy.. We won’t be returning.. £42 altogether.. we will stick with Mary Jane’s in future..
- Debbie (4/5): In need of TLC - Staff were very friendly. Location was excellent. Short staffed. Room advertised as a sea view but in reality the huge extractor pipe blocks most of it. Room wasn't clean, cobwebs, missing floor tiles, no head board and generally just unkept. Holes not filled where things had been removed from walls. Shower very grubby. Toilet broken.
- Hayley (10/5): - Staff super helpful and really friendly would definitely stay again Nothing
- Chris Pete (10/5): Extremely good value, engaging stay - We especially liked the atmosphere and the staff who were very engaging and clearly enjoyed their jobs. They went out of their way to ensure we enjoyed our stay. We ate in the restaurant in the evening and the food was very good, home cooked. Pillow, bed and bedding were very comfortable. The rooms were perfectly adequate and had everything that we needed. We even had a breakfast hamper, drinks, yoghurts, chocolate and fruit bowl included in the price that we hadn't expected. Easy parking. Extremely good value for money. We will be back. N/A
- NexusDR (10/5): Dog Friendly balcony room & Carvery - We had a lovely time at the Dormy House Hotel. We booked via Hotels.com for their balcony suite room with bath. We stayed for 1 night and booked in for a carvery. Carvery was delishous, chefs did a great job and really had all the essentials and more available. Also a great selection of wine and drink availible. We then checked in for the room and paid our dog fee - which was fine and very reasonable. Room was very well presented, there was a heater on which we switched off. The bath and balcony make such a touch for this room - really worth it. The staff kept the bar open after carvery so we could enjoy some games. The dogs were spoilt and not a bother to any off the staff which was really nice. If you are looking for a dog friendly stay that includes a luxury touch - this is deffo the right place.
- Linda Davey (10/5): Excellent - All staff were extremely friendly and welcoming , as a line female traveler I felt very safe and happy. very accommodating with parking . Excellent carvery on Sunday , staff go above and beyond to make their customers happy
- mrso935 (10/5): Lovely hotel - Stayed here for 1 night as we were going to a show on Cromer pier. Car park very spacious at back of hotel. Hotel lovely very clean and friendly staff. We stayed in room 1 which was Seaview double, it was very comfortable and clean. Great breakfast hamper although they hadn’t left any muffins which were on the list held in welcome book. There was milk, yoghurts and chocolate snack bars I the fridge. I would recommend this hotel for anyone wanting to go. Not sure what the foods like in restaurant as we ate out.
- Phyllis (8/5): Very comfortable spoilt by the problems we had - It was very good. Very sufficient One or two problems. Shower drain was blocked. Plug in hand basin didn't work so water ran away. One morning there was no hot water. Television wasn't tuned in so couldn't watch regular channels. Only LG channels or catch up. This is no way a a complaint about the staff. They were very friendly and helpful. None of it was their fault
- craig (10/5): Excellent value for money, one of the best hotels we have stoppped in. - Breakfast in the room is a fantastic idea and a nice touch - very much appreciated.
- Diane (6/5): Location very good. Room below standard expected - Location The room needs to be updated. Old furniture, stains on furniture. No hot water the last day. Sink plug broken
- Andrew (9/5): - Excellent location Excellent food Clean Staff amazingly friendly Been twice now and will definately stay again Nothing
- Tomwilkie123 (10/5): - Excellent location, friendly staff, exceptionally clean, very attentive and bedroom beautiful Nothing, we loved everything and will be back soon
- Jacquie (8/5): Nice hotel in lovely spot. We enjoyed our short stay very much - Lovely location near the beach, friendly staff, very good evening meal, comfy room Shower a bit temperamental. Breakfast hampers were ok but breakfast buffet would have been nicer
- Noemi (10/5): Amazing - Everything Nothing
- David (10/5): -
- caroline (10/5): -
- Dream30616807715 (8/5): Lovely experience at the Dormy House. - Have stayed at Dormy House on a couple of occasions and both times it has been great, a very warm welcome and a lovely room with excellent facilities, Staff are great and overall a very pleasant experience, I would definitely recommend a stay at the Dormy House.
- David (8/5): -
- Theresa (9/5): - Stunning location , room with a sea view which was lovely and clean . Bed was very comfortable and we slept well. Staff were lovely and couldn’t have been more helpful. Bathroom was very clean , but a little tired.
- Louise (9/5): -
- Duncan (7/5): On the whole apart from the adjoining door we had a nice stay - Location superb for both Sheringham and Cromer Our room had an adjoining door to next room… could hear occupants, woke us up throughout the night and early morning.
- Lisa (8/5): Lovely place amazing view of sea - Lovely staff friendly hosts and nice atmosphere
- cameron mc gaw (10/5): -
- Peter (9/5): - Excellent to get sea view from room ,pretty sure it was same room I stopped in last year . N/a
- colin (10/5): - We were greeted by a smiling lady who informed us about the hotel and room, there is a lift if needed,there was a small fridge in the room full of goodies and a hamper on the dresser full of goodies, our room was clean and comfortable,the Sunday evening we booked a table for tea which was a carvery and that was probably the best I have ever had, would certainly stay there again and definitely recommend it. Nothing.
- Kinga (6/5): Nice hotel if you planning to go away with your dog. If you are counting on a bit better than average experience, please - Place has a good location. Close to Cromer and Sheringham Bathroom was not cleaned properly. Months of dust on radiator pipes and around toilet.
- Hughes (8/5): Great location, great rooms and great staff. Though a little noisy with the piano. - The rooms have clearly been recently done and are brilliant. The location is ideal with great views and a lovely atmosphere. The amount of snacks and breakfast bits they left in the room was great and replenished daily. For a last minute find to cover us from a cancelled house they really smashed it. Only three downsides. - The positioning of the piano meant I could hear it in my room. Wouldn’t have been that bad if whoever was playing it could play. - The window in our room couldn’t shut properly so had a constant breeze. - The toilet fans are on moisture sensing meaning they turn themselves on and off and it’s a tad annoying over night especially if you can’t sleep with any noise. And this is in no way a negative but consider including a breakfast included options at point of booking.
- Keith (9/5): Relaxing and comfortable - Breakfast was provided in a basket placed in the room and it had plenty in it. Staff were very good and our dog was made welcome. Mainly because it was very early in the season, or even before it, there was a poor selection of beers, I was assured that it was due to waste that more were not available.
- Neil (3/5): Dated room. not worth. Money. - The location. Free parking. Nice hamper The rooms are very dated. Need Refurb. Noice room. Did answer the question I have concerns Dirty plates in the free Hamper.
- Deborah731 (9/5): Lovely stay. - The staff were lovely, the rooms were really nice and clean. There is now also a welcome pack in the room, which was much appreciated. The food in the restaurant is really good too. My only suggestion would be as a vegan the welcome pack could have contained a few more vegan friendly options. But my other half who isn't was really happy with it.
- MICHAEL (7/5): You will feel welcome from arrival until you leave - Food was lovely especially the Sunday roast and cleaners topped up the breakfast hamper every day. Staff were wonderful . Very dog friendly No issues
- Liam (8/5): - The breakfast hamper in the room was a great addition
- Scott (8/5): -
- stephaniewP6093IB (10/5): Superb - Mandy and Sam went the extra mile to make us feel at home, the new accessible rooms are lovely, very comfortable and the beds are so comfortable- we will be back
- Niall (5/5): Dog hair in the room - Location I didn’t realise that it was dog friendly
- Bombie74 (10/5): Great night away - Lovely hotel, great location, lovely food.friendly helpful staff. Stayed in the newly renovated accessible room. Amazing complimentary breakfast hamper. Very dog friendly
- Caroline (9/5): -
- Dawnie2012 (10/5): Great Curry! Great Venue! Great Staff! - Well, my hubby and I visited here for a curry last night. What a gem of a place this is! We received a lovely welcome from the polite and ttentive staff. There were 4 choices of curry (2 meat, 2 veg), 2 choices of rice, naan bread, bhajis, samosas and poppadoms with 4 dips. We couldn't fault it. We were stuffed when we had finished and we even had a nice chat with the Chef. We will absolutely be visiting again! Thank You.
- moiraisout (2/5): AWFUL. Go elsewhere ! - Awful awful awful! So disappointed. Have gone there for years for carvery and also stayed overnight in the past. Food has always been lovely. On a day trip last weekend to visit Tunstead and specifically drove with extended family for the carvery at the Dormey. It was AWFUL. 4 adults and 1 child carvery with soft drink each. £113.! Tiny thin slices of meat (2 slices each). Roasties were nice. Dauphinaus potatoes and cauliflower cheese had nasty taste and were mushy. Yorkies tough as leather. Stuffing squares you could break your teeth on. Carrots ok. Mashed swede had strange taste. Gravy cold. No sausages. Absolutely disgusting and sadly will never return. Shame as this hotel was so welcoming and served good food and a lovely setting. What a shame new owners are ruining it. Avoid at all costs if you expect good food.
- Julia (9/5): Great situation near West Runton and Cromer with sea views - Very welcoming staff and great bar serving cocktails
- Mark (8/5): Lovely last minute stay decision - Great service friendly people and everyone had dogs so very dog friendly . Great location and massive car park Shower was a bit small and we struggled getting the door shut when we were inside
- 805claireb (10/5): Wonderful relaxed stay at The Dormy House Hotel - Just had a lovely stay at The Dormy House Hotel. Beautiful room on the top floor with a balcony and sea views, was wonderful having the doors open at night listening to the sound of the sea. Very friendly and helpful staff. Great restaurant and bar with a varied menu - food was excellent and very reasonably priced. Really nice breakfast hamper in the room. Ample parking. Excellent location, 5 minute walk to the beach and a great base to explore all that the North Norfolk has to offer. Highly recommend and we look forward to visiting again soon. Thank you for a lovely stay x
- peterfA4367BC (10/5): the WOW FACTOR - This Hotel has the "WOW FACTOR" Fabulous Staff, Room, facility's and views just to die for !!
- Asa (8/5): -
- christine (8/5): Dormy house - The sea view,good carparking,fridge in the room. Arrived late afternoon on Sunday,went for a meal at 6pm.Only to find the remains of Sundays carvery,which was the only option available.1 person had starter and main,other diner had just a main.we were charged 1 starter and 2 mains,set price.The food was poor, the meal was very disappointing as was the £60 bill.
- Marian (10/5): -
- Escape633855 (4/5): not as good - nothing like it used to be menu was either 2 courses or three when all we required was a carvery £30 per person ok we went for 8.mains 8 deserts 2 children charged at full price lady serving allowed 2 meats and one (small) sausage Delphinus potatoes were dried up the rest of the limited food tasted ok but not hot in fact just warm only 4 deserts on offer I had apple pie which I should have sent back as looked as if it had been in a car crash but hey ho I don't complain but I won't be going back with 1 pint shandy 2 very weak orange squashes 1 large coke 1 small coke 3 tap waters £254 00 should have gone elsewhere
- tina (9/5): - friendly, clean , comfortable bed ! great location. shower not great pressure.
- Courtney (9/5): Amazing - So clean and tidy. The staff were so friendly and easy to talk too. Will definitely be going back to stay with the doggo. Thank you so much!
- Mark (9/5): Very enjoyable stay and we will be back. - Great location that is close to the sea. Shop nearby. A pub just down the road. Very friendly staff who really care about the customers. Me and my Dad spoke to Mandy like we were all old friends. Pasta dish for dinner was nice, the eggs Benedict was perfect. Decent lager, good coffee. There is an assortment of snacks in the room which was a bonus. Fruit, yogurts, muffins, fruit juices, chocolate, biscuits, water, milk, porridge, honey... My room was above the bar so it was a little loud but it wasn't really an issue, as the bar shuts at a reasonable time anyway.
- Cathryn (7/5): - Staff were really friendly and welcoming. Location perfect for my needs. Plenty of parking Needs a bit of updating
- SarahS701 (10/5): Lovely coastal getaway - What a hidden gem! I really don't understand the negative reviews on here. We were greated by a lovely lady on reception, very friendly and welcoming. The views from our room were amazing, I'd booked a sea view room and I would really recommend it, stunning! The room was clean and tidy with plenty of tea, coffee, hot chocolate and biscuits. The bathroom was a little dated but clean and plenty of hot water (although we did need to let it run for quite a while sometimes for the hot to come through, not a problem if you know). The TV and WiFi were great and the bed was comfy. We had one evening meal and one cooked breakfast (they said they were trialling it again) in the hotel and they were both great. The chef and the front of house staff were all friendly. We sat inside because of the time of year but I can imagine how great the outside area would be in the warmer months with that amazing view! A great base to explore the Norfolk coast, with Cromer and Sheringham nearby and some lovely coastal walks. The train station is also in walking distance. Highly recommend and we'll definitely try to get back in the summer.
- Elaine (9/5): Fantastic location - We had a large room with balcony and sea view. The location was great with a beautiful view across fields to the sea. Lovely big bedroom and large ensuite shower room. The staff were very welcoming, friendly and helpful. Dinner in the restaurant was fantastic. Although they do not offer breakfast, they do provide a hamper with cereals, cakes, fresh milk, yogurts, fruit and chocolate bars in the fridge. Breakfast in bed with a sea view, what's not to like :) Nothing
- Jane (10/5): -
- Hamish (10/5): Most enjoyable with excellent customer service. - Everything! Lovely location, excellent customer service, clean and comfortable and good value for money. N/A
- F8824TRmartinn (10/5): Best hotel ever!!! - Wow what a glorious hotel!!! We're just home from a couple of nights staying here and I can't recommend it highly enough ☺️ the room was super comfortable and so was the bed. All the necessities supplied, and a lovely breakfast hamper left for us on Sunday morning. The food? Wow, kudos to an amazing Chef, absolutely marvellous food, and every single member of staff was so kind, friendly, caring, with nothing being too much trouble. It's also very disability friendly which both of us really appreciate. And it's dog friendly which I didn't realise! To anyone who is looking for a very comfortable, friendly, really well equipped hotel that serves truly amazing food, with lovely sea views? I have no hesitation in recommending this sensational hotel to anyone. Oh and the new rooms you showed us? They are going to be awesome! Heartfelt Thanks from me and my Wife, and we hope to see you again in a few months time! Very best wishes to you all ☺️ Martin and Fiona xx
- Jason (8/5): - Friendly, good value Woukd have been nice to have a cooked breakfast though the mini hamper was a nice touch. Rooms too hot, had to open the windows completley which let in traffic noise
- Aleksejs (9/5): -
- Wanderer26819983874 (2/5): We WON’T be back - We WON’T be back! Having stayed at Dormy House several times previously, once in the hotel, other times in our Motor Home, we thought we’d have a couple of nights this week in the hotel. Wish we hadn’t bothered! It has certainly gone downhill since it has changed hands. Our room was noisy. We could hear conversations and scraping stools in the bar below us. The room above had very squeaky floorboards. Even with the double glazed windows, there was a lot of road noise. The walls in the room were stained and dirty. The water pressure was awful, so showering was interesting, it took 20 minutes for the bath to fill, and the plug in the sink let the water out. Our bottles of water and complementary little bottles of shower gel, weren’t replaced for our second night. There is nowhere to lounge downstairs anymore, as the restaurant (the old one is being made into bedrooms) is now in the bar. We were very disappointed with the menu and food. The starters were good, but the ‘catch of the day’ fish, which we were assured was locally sourced, was obviously fished out of the freezer along with the chips. No carvery every day anymore either. Breakfast was very expensive for what you got. No fruit, yoghurt, cereal or toast. Paid £12 each, for eggs Benedict and eggs Royale, the eggs were lovely. We also had to pay £3 for a cup of coffee. No offer of a refill. We’ve never had breakfast in a hotel, where you have to pay extra for a drink. The website shows a different menu, and the old dining room. The best thing about the hotel was the staff.
- paul (8/5): Lovely stay with friendly staff. - Location and proximity to the sea. The water pressure in the bathroom room was poor.
- Hazel (8/5): It will be ok once the refurbishments are finished. - Staff were lovely, nice and warm rooms, very clean. New owners are in the middle of refurbishing, would of liked to know.Breakfast was exspensive, two poached eggs on one slice of thin white bread £10.
- Emma (10/5): Perfect hideaway - Stylish communal areas, quality food, dog friendly
- PAUL (7/5): -
- jameslG8926ZZ (2/5): Terrible Food - Food was terrible, very disappointed with the experience after being recommended by a local, would recommend taking a packed lunch just in case 🫢 could be a really nice place but needs new management/owner and definitely new chefs
- sarahdE3018NI (2/5): Extremely disappointed - Visited for the first time this year - it is our usual choice for a lovely carvery. Took my eldest son, daughter in law and grand daughter. Extremely disappointed. Restaurant has closed and is being made into disabled rooms for the hotel. We were told that a new addition is planned for the bar area to increase its capacity but you would think this would be carried out before the restaurant closure. We were squeezed into the bar, the carvery was very limited and the price had increased from £17.95 to £19.95 for two meats or £22.95 for three. The carrots were like horse carrots and had hardly been cooked, no sausages or stuffing. Did inform the staff at the time but feel we will not be returning.
- Stephen (9/5): -
- Salsbury (6/5): The hotel was basic and served its purpose for me of an overnight stay. - The breakfast came in the form of a hamper with instant porridge, yogurt, granola, muffin and fresh fruit, juice and fresh milk. Nicely presented. The bedroom was comfortable and warm and the short and washing facilities were ok. Good Tv. No evening food available and no reception staff, any queries are dealt with by remote staff it would seem. I had to eat the breakfast for my evening meal.
- Marzena (10/5): Lovely stay and the hotel has great vibes. I would recommend it to everyone. - It is a lovely hotel and I would definitely return. Manager and her daughter were so friendly and lovely despite us arriving very late at night. Atmosphere was welcoming and very friendly ☺️ N/a
- Flyer22080085430 (2/5): Poor menu Poor service - We booked by email for 29 December 2025 having first checked that the carvery was open and there was a vegan option. At no time were we advised that there was a limited menu or asked if there were any dietary requirements. On arrival we notice it was under new ownership and on entering found the carvery shut off for refurbishment. The only option on the menu was roast or vegetarian nut roast- not vegan. Had we not walked there from Sheringham we would have probably left. Our Vegan had a plate of vegetables and roast potatoes for which we were charged £18.50 - the nut roast price on on querying we’re told ‘there was nothing on the till for vegetables’ The roast was also £2 dearer than the price for the carvery. The first two pints of beer had to be returned as they were off, the barman did apologise for this but at no time were we offered an apology for the poor menu. I have sent emails - twice - been asked for copies of the original email - also sent twice and no response. On Tuesday 13 January I printed them all and sent Private and Confidential FAO directors - signed for - it was received on 14 January! Still no reply, I emailed again to say I hadn’t heard and gave them two days and said I would be putting a review on here- no response. We used to go quite regularly as a nice walk along the coast!
- Phillip (7/5): Just ok - Location was fine, the room was nice and lovely and warm and clean Disabled space being used by work vans and there was no breakfast, hamper in room but nothing simple like cornflakes asked for them but they didn’t have any.
- Margaret (5/5): -
- Kay (9/5): A relaxed stay and great food bonus sea view room , walking distance to Cromer - Location great. Plenty of parking. Fab views from room . Relaxed . Lovely restaurant with great food . Plentiful picnic breakfast hamper all in with price of room Can’t think of anything
- Christopher (10/5): -
- Linda (6/5): Ok for one night but you need your own transport. - Bed comfy. Sea view. Breakfast was a hamper which wasn't clear on booking. Food finishes at 9pm. Quite a walk to the beach through overgrown path. Quite expensive room. Man on reception wasn't overly friendly. Room was dusty as was the over quilt on the bed. Rooms need a re-fresh.
- Derek (7/5): -
- Amy (10/5): The most loveliest hotel in Cromer! - The minute I arrived the staff was absolutely delightful. The room was spotless & very cosy and they even welcomed us with a beautiful Hamper of breakfast treats & refreshments. The fridge had fruit and chocolate in for us it was just the little touches that made an amazing difference. I can’t wait to come back!!
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