Hotel Terrasse Dufferin
Location: 6 rue de la Terrasse-Dufferin, Quebec City, ca
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Historic Charm and Scenic Views
Experience a stay like no other at Hotel Terrasse Dufferin, a former mansion from 1830 offering stunning views of the St. Lawrence River and the Governors Garden.
Cozy and Well-Equipped Rooms
Individually decorated rooms with wood furnishings, TV, telephone, and a private bath ensure a comfortable and relaxing stay for every guest.
Convenient Location and Easy Access
Enjoy daily breakfast and easy access to city transportation with a bus service just a 2-minute walk away. Explore nearby attractions like Citadelle de Quebec and Montmorency Park within minutes.
Book now for an unforgettable stay at Hotel Terrasse Dufferin and immerse yourself in historic elegance and modern comfort.
Important Information
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note that extra beds cannot be accommodated in all room types. Please contact the property if needing an extra bed to verify availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 04:00 PM - 08:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Luggage storage
- Private check-in/check-out
- Concierge service
- Public transport tickets
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Broadcast Live sport events
- Pub crawls
- Stand-up comedy
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Fishing nearby
- Horse riding nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Grand Quadruple Room
2 Double Beds and 1 Double Sofa Bed
Overlooking the river
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Comfort Double Room
1 Queen Bed
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Comfort Suite, River View
1 Queen Bed and 1 Double Sofa Bed
Overlooking the river
Layout - Bedroom and living room
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Classic Quadruple Room, River View
1 Double Bed and 1 Queen Bed
Overlooking the river
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Family Quadruple Room
2 Double Beds and 1 Double Sofa Bed
Overlooking the garden
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Deluxe Quadruple Room
1 Double Bed and 1 Queen Bed
Balcony with river views
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Standard Double Room
1 Double Bed
Overlooking the garden
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Romantic Double Room
1 Queen Bed
Overlooking the river
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Deluxe Double Room
1 Queen Bed
Balcony with courtyard views
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Deluxe Suite, River View
1 Queen Bed and 1 Double Sofa Bed
Balcony with river views
Layout - Bedroom and living room
Internet - Free WiFi 25+ Mbps
Food & Drink - Local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board, local maps, and guidebooks; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Air conditioning
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Change of towels (on request)
- Meal delivery service available
-
Double Room - Non-Smoking
Room may be on 2nd, 3rd or 4th floor and is accessible by stairs only (there is no elevator). Maximum occupancy is 2 guests (see Hotel Policies).
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Toilet
- Private bathroom
- Cots
-
Queen Room - Non-Smoking
Room can be on 2nd, 3rd or 4th floor and is accessible by stairs only (there is no elevator). Maximum occupancy is 2 guests (see Hotel Policies).
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Toilet
- Private bathroom
- Cots
-
Double Room with Two Double Beds - Non-Smoking
Room may be on 2nd, 3rd or 4th floor and is accessible by stairs only (there is no elevator). Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Toilet
- Private bathroom
- Cots
-
Suite with River View
Suite can be on 2nd, 3rd or 4th floor and is accessible by stairs only (there is no elevator). Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Kitchenette
- Toilet
- Private bathroom
- Cots
-
Economy Double Room - Half Basement
The double room has a private bathroom fitted with a bath and a shower. This double room offers a TV. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Toilet
- Private bathroom
- Cots
-
Double Room with Sea View
The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
-
Quadruple Room with Garden View
The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
-
Family Studio
The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
-
Economy Double Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Double Room with Garden View
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
Guest Reviews
- Lucien Thibault (4/5): - Location Not getting a room overlooking the garden as requested. Third floor and hot in room. Toilet right up against tub so had to sit sideways. Unacceptable when charging over $300/night plus $30/night for parking spots soo tight that you could hardly step out of your vehicle. Very disappointed and will not recommend this place.
- Gardet (5/5): -
- Linda (9/5): - The owner and family
- Diamond (9/5): The people who work here really go above and beyond!! -
- DOMINIQUE (10/5): - Douillet, vue fantastique. Le coin cuisine avec les snacks inclus . La douche avec un tuyau! Mais 4 étages sans ascenseur, c'est un peu rude. Le prix de l'authenticité.
- Noriel Santamaría (8/5): -
- Kim (8/5): Hôtel avec son charme à l’ ancienne, très agréable et bien situé - Le personnel de l’ hôtel est absolument charmant . Nous avons pris plaisir à échanger avec Amélie et Yvonne qui ont été de très bon conseil . L emplacement de l’ hôtel est parfait. Hôtel avec son charme ancien bien entretenu, , le petit coin repas est tres pratique pour manger à une famille de 6
- Alexandre (10/5): -
- Edgar Ernesto (10/5): La mejor estancia en Quebec, hermosa vista y ubicación privilegiada. - Jamás imaginé la ubicación en la que está el hotel, fue una gran sorpresa para mi familia y para mi. Ami consideración se encuentra ubicado en la parte más bonita de la ciudad. Tiene una vista increible al agua y está en una zona súper tranquila, bastante cerca de otros hoteles, restaurantes, cafés, bares y tiendas. El lugar es súper límpio, las lnstalaciones son muy bonitas y muy bien conservadas para los años que debe tener el edificio. Su personal es el más amable que me ha tocado conocer en todos mis viajes a distintos paises. Son muy accesibles y serviciales. La limpieza de las habitaciones y las áreas comunes es muy buena. Tienen la cortesía de dejarte una pequeña charola con galletas, barritas, cacahuates, dulces y panes, además de jugos. A diario te ordenan la habitación y el área de baño. Simplemente fue una muy buena elección y sin duda volvería a visitarlos. 10/10. 0 comentarios negativos.
- daniel (9/5): -
- Guest (6/5): -
- Samantha (8/5): - Le prix de la chambre bcp trop élevé :Salle de bain tres petite...merci
- Sébastien (9/5): -
- Matthieu (8/5): Le bon hôtel au bon moment - Emplacement parfait, une place de stationnement était disponible. Le personnel de la réception était amical.
- Peter (10/5): We will return to this hotel! - The staff were super amazing! Amélie et Yvonne were wonderfully welcoming and went the extra mile to help us. We were 2 adults and 2 older children and we all loved this place!
- Ivannia (9/5): Un lugar antiguo lleno de hermosos detalles - Perfecta ubicación , un edificio antiguo bien cuidado la habitación vintage, muy cómoda llena de detalles Nos dejaron muffins café te galletitas y jugo en la habitación Al ser un edificio antiguo no hay elevador
- Edgar (9/5): - La ubicación es lo mejor, caminamos al centro para cenar en un restaurante cercano, la vista al château es hermosa. A pasos de la glissade Dufferin.
- Clélia (8/5): Super! - La vue était sublime, et la chambre confortable Le lit était peut-être un peu petit pour deux, et la ventilation de la salle de bain était bruyante
- Lalo22 (10/5): - Everything! The staff is so friendly!
- Anna (9/5): My stay exceeded my expectations. The staff was wonderful. The bed was very comfortable. The room wa - The staff was extremely friendly, helpful and responsive The location was exceptional, within walking distance of events and close to transportation Difficult to control room temp due tue age of heating system radiator heat
- Leonardo (10/5): -
- DOLORES (9/5): -
- Stephanie Susan (10/5): It was wonderful! -
- Wilmetta (10/5): People need to try this quaint hotel. Great location. Fantastic staff. Any before questions I needed answered they respo - Fun staying in an vintage type place. Beautiful view of the river Happy. No changes, please
- Michelle (8/5): Magnifique - Bon accueil, personnel attentionné , proche de tout dans le Vieux Québec Chambre à refaire , manque d’amour.
- Jan (9/5): Vše bylo vyýborné, personáli vedení hotelu vstřícné k hostúm - Snídaně v hotelu nebyla podávána Líbilo se nám všechno, nelíbilo - že nebyla snídaně v hotelu
- Anne-Lise (10/5): Nous avons adoré notre séjour et nous n'hésiterons pas à recommander cet établissement - emplacement super. La grandeur de la chambre, accueil du personnel, beauté de l'hôtel L'air conditionné bruyant, manque de circulation d'air.
- Kraml (10/5): -
- Pat (8/5): Wonderful, we enjoyed all but the pull out bed. Staff and service were excellent. Hi - What they served breakfast? The bc pull out sofa in room 2. Almost impossible to pull out.
- Darby (8/5): We - Location, view, friendly staff Stairs, better light near the bed for reading.
- Christopher (7/5): -
- Maureen (10/5): Wonderful location - Location Shower The temperature didn’t stay constant and could move shower head and it was too short for me
- Robert (8/5): -
- joel marcel (9/5): Excelente - Extraordinaria la experiencia..vista, ubicación, lugares cercas Cama
- Angel (10/5): -
- Soukaina (8/5): - C'était propre, très bien situé, bien équipé, et le personnel est très sympathique. Les escaliers :( Et le lavabo de la salle de bain, pas pratique de mélanger l'eau froide et l'eau chaude.
- Marc (10/5): -
- Sandra (10/5): - Ubicación, atención Me gustó todo
- Susan (10/5): Perfect three night stay in a beautiful city. - The location on the hotel is perfect for exploring Quebec City on foot. Fabulous views of the frozen St Lawrence River from our room. No breakfast, but a good supply of snacks, replenished every day. Room was very warm, despite the very cold weather outside. Good system of storing wet snow boots in the hallway.
- Samuel (10/5): -
- Susan (9/5): The staff was very friendly and helpful, and we were very comfortable. The location could not be better- we were close t - You can’t beat the location The furnishings, curtains, etc. need updating.
- Wilfredo (10/5): Exceptional - Exceptional property! The hosts were really attentive to help with every need we had to make our stay as perfect as possible.
- Carolina (10/5): Podem ir e fiquem de frente para o Rio. - Sensacional!!! Ficamos de vista pro Rio, foi maravilhoso! Super indico, pessoal da recepção é nota 10! Faxina Impecável! So tenho elogios! Nada em especial.
- Anshoo (10/5): -
- Inès (9/5): Hôtel charmant très bien situé - L’emplacement Le charme de l’ancien Le lit confortable Le parking Le personnel accueillant Salle de bains un peu petite Insonorisation moyenne
- George (8/5): Pleasant stay. - Location was nice. View from the hotel was nice. Parking was convenient Facilities were a bit dated. Towels were rough. The room developed a water leak above our bed requiring a room change mid stay.
- Kathy (7/5): Great location, close to everything we wanted to do, but not the most comfortable. - It was actually quiet, but close to the fun, vibrant streets below the Chateau Frontenac. It was nice to have a bowl of snacks in the refrigerator replenished every day. Staff was helpful and friendly. Surprised that our room was so small and cramped, having to crawl into bed from the bottom of the bed, with a few steep stairs up to use the washroom.
- Jill (9/5): -
- Michael or Rebecca (6/5): Location AMAZING. Hotel SO SO. - Location! We were able to walk to all key locations. The views were amazing. The kitchenette was spacious and convenient. The funicular make going from the waterfront to the hotel much easier than walking up the steps. Shower/tub had great hot water. In/out parking (outdoor) available for a nightly charge. Food in Quebec was delicious. Hotel needs repairs as shown in the photos. One night was extremely windy and cold wind penetrated the windows into the room. There was mold in the bottom tray under the freezer in the refrigerator. The bedroom was very small. There was an air conditioning unit in front of the window which blocked the chair to the desk. The space between the foot of the bed and wall is tight. It was clearly stated that there is not an elevator. I would recommend a room on the lower floors. For the elderly walking up many stairs can be taxing. Towels were dingy and thin. The bed did not have a fitted sheet and the bottom sheet moved and had to be straightened out during the night.
- Allan (8/5): - Location Bathtubs needs updating
- Martineau (10/5): -
- Monica (9/5): -
- Eytan (10/5): - It's a lovely place basic but well maintained with refrigerator. Location is awesome at the heart of the old city near the funicular Dufferin Terrace The kitchen is public but very clean. Overall we enjoy the place very much in a great location We got the 1st floor which was facing the street which was kind of compromising our privacy, but it has a nice balcony from which you can see tourists passing bye.
- Ahned Lasfar (7/5): - Location mattresses and bedding too old
- Mike (10/5): -
- Judy (5/5): Loved the location - Location and staff Bed was so bouncy and there was only one outlet in the room .
- Andrew (9/5): -
- Wendy (10/5): Comfortable and central - highly recommended - The location was excellent, adjacent to the Chateau Frontenac and the start of the Dufferin Terrace boardwalk. The staff were very friendly, helpful and responsive. Part of the charm is that the building is old but this gives it some quirks - a squealing door, a very small shower with a door that didn’t close properly, no hanging space. But those were minor concerns in a comfortable room.
- RS & AB (8/5): Con una location fantastica un soggiorno che poteva essere disastroso, ma si è risolto per il meglio - occorre una spiegazione. la prima camera che ci hanno dato (la numero 12 che sconsigliamo assolutamente perché indegna) farebbe meritare, anche per l'alto prezzo, una valutazione negativa. Abbiamo potuto fare un upgrade (pagando) e abbiamo avuto una stupenda camera con balconcino con vista sulla Terrasse Dufferin e sul San Lorenzo. Per la seconda parte del soggiorno la valutazione è alta: camera bella, bella vista, buona fornitura del frigor (non è prevista la colazione), buoni servizi Non ci è piaciuto che per un prezzo alto (circa €600 per 3 notti) ci avessero dato una camera senza possibilità di aprire le finestre, con una ventola al soffitto senza telecamando per attivarla, un sistema di aria condizionata di vecchia concezione e rumorosissimo, un bagno minuscolo con un lavandino all'altezza delle ginocchia. Ci chiediamo come avesse l'agibilità quella camera. Se non avvessimo potuto fare l'upgrade questa sistemazione ci avrebbe rovinato il soggiorno a Quebec. Ricordiamo: non accettate la camera numero 12.
- SunChul (10/5): - Location is the best.
- Annie (7/5): Très bien - Emplacement parfait, très bon accueil Vieilles fenêtres très peu jointives, vielle moquette
- Mayara (10/5): Ótimo hotel - Amei a localização. Ficamos num quarto de frente pro Rio. Quartos super limpinho e ainda tinha disposição uma cafeteira no nosso quarto e uns snacks que amamos.
- Cristine (8/5): Quebec maravilhosa! - Localização excepcional!! Fomos instalados em um quarto minúsculo. Depois percebi que havia outros mais espaçosos. Como foram 4 diárias, poderiam ter tido o cuidado e a gentileza de nos acomodar em um quarto mais confortável.
- Sandra (8/5): - Die Lage ist super und das Personal sehr freundlich und hilfsbereit. Das Hotel ist in die Jahre gekommen. Auch hatten wir Ameisen im Zimmer. Fallen sind jedoch aufgestellt. Nichts desto trotz ist das Zimmer sons OK, wenn die Ansprüche nicht sehr hoch sind.
- Colleen (8/5): We would consider staying here again if we return to Quebec. - The location and view were greatly appreciated. We were located in close proximity to the historic area and within walking distance. Although we arrived after office hours, we were given directions on how to check in once we arrived. Unfortunately this was in an older historic building so other family members had to carry their luggage up 3 flights of stairs. Our family members had difficulty with the TV in their room and had to ask a number of times for assistance.
- MARK (8/5): The staff were very nice and helpful - Wasn't informed that you served breakfast. Location was great. The stairs up to the bathroom were not good for a person with two hip replacements. The stairs were very steep. Would have liked a room that was all on one level.
- Kevin (9/5): It was a great stay in a beautiful city. - The location and the staff was excellent. The stairs and small room and bathroom.
- Doris (9/5): -
- Maria (7/5): We really liked the location and the employees. The hotel, itself, is in poor shape and needs some TLC The stair situa - Great location and the employees were super! A ton of stairs and no way to take your heavy luggage up to your room other than to lug it up and have a heart attack in the process. We ran out of toilet paper the first day and it was never replaced the three days we were there. Thank goodness for Kleenex. The employees leave around 7 PM so if you leave early on a tour and get back after they’re gone, there’s no-one to speak to about these things. The hotel is in dire need of a face lift inside. Very old furniture and rugs and bathrooms and wall paper ….
- Jenlai (10/5): - thank you for accomodating us 😊
- Teresa (9/5): Roughing it a bit, but totally worth it! - Staff and location were terrific. The only reason I didn't give five stars across the board is because the hotel doesn't have an elevator or restaurant (which they are upfront about), and the rooms don't have phones. If you can handle that, I can't think of a better place to stay.
- stephen (10/5): - Beautiful view over the st. Lawrence river. Ideal location within walking distance of all the sights. Great shopping and food options as well.
- David (9/5): Highly recommended - Location couldn’t be better. Staff were very friendly and helpful. Property was very clean and comfortable. Some rooms a little tired but we understand are soon to be renovated.
- Roland (5/5): The staff were nice. Emily allowed us to change the room. the room the hotel out of hotel was not acceptable.change ho - View was wonderful! Location very good! No heater in bathroom. Not clean. Could not turn the old steam water heater on. Cobwebs in bathroom. Bugs found by my wife. Area carpet in living room Needs to be cleaned or thrown out. Bath towels very old . I would use their bath towels for cleaning rags. Even though the hotel was old, scrubbing down baseboards edges could help some but the apartment/ suite they have needed a fresh coat of paint. Fit and Finnish of the apartment was definitely up yo par. Overpriced for what you get.
- Djamel (5/5): - L alarme a retenti vers 10h00 PM, de la fumée a envahi l espace. Il n y avait aucun membre de la direction ni agent de sécurité. Il était impossible d ouvrir les fenêtres, elles étaient condamnées au dernier étage. Nous avons dû sortir par les escaliers courants et non par la sortie de secours ( aucune indication) c est un locataire qui a appelé les pompiers et 3 camions se sont présentés. Il paraît qu il y avait des personnes qui ne sont même pas sorties. Un manque flagrant de sécurité. Pour le prix que nous avons payé, nous aurions pu être logés au Château Frontenac moyennant un léger surplus.
- Gerald (8/5): - Fantastic location witha great staff. The only downfall is the dated accommodations.
- Donna (10/5): - this place was wonderful. perfect location. so much to see and do.
- Ngoc Nhu Thuy (10/5): - We stayed in the family quadruple room on the ground floor and loved that we didn’t have to carry our luggage upstairs because there is no elevator. The garden was nice and everything is walkable, the hotel is just some minutes away from the Frontenac. The room is clean and checkin was smooth. Highly recommend!
- Susan (7/5): Great location - Location Issues with toilet not working properly in Room 11 for 3 nights was moved to another room for my last 2 nights, new room was located in the front of hotel with balcony which was lovely, room 11 was also next to stairs and sometimes noisy, lovely helpful Moroccan lady on front desk was very apologetic regarding issues with room and moved me when there was vacant room. The rooms at the front of hotel have great views of river
- Barbara (8/5): Wonderful location, but hotel has not been updated - The staff at Hotel Dufferin was amazing. They were very helpful and accommodated us with all of our questions and needs. The hotel is old and has not been updated inside. The room was clean and the location is wonderful, but the beds were incredibly soft (difficult to sleep on) and the shower was so small (and the door did not shut) that you could barely stand in it, left alone shower comfortably. This may have just been our room. I feel that they need to update the interior of the hotel.
- Harinder jeet (10/5): - i love this place
- LO (9/5): Séjour très agréable dans cet hôtel , excellent accueil - J’ai aimé la localisation Le charme de l’établissement La salle bain que j’ai trouvé trop petite Pas place pour ranger les affaires de toilettes et accrocher les serviettes (nous étions 2)
- Nicole (6/5): Just okay. - Location Washroom was too small
- Harry (8/5): -
- Susan (10/5): Fabulous stay and staff were kind and helpful - The hotel was on the boardwalk and an easy walk to all the attractions and restaurants. Plus had parking at the hotel for a fee Stairs and no elevator. If don’t like stairs ask for room on a lower level
- Isis (8/5): - I wanted a more "local" experience because this was our first visit to Quebec City. My travelling companion, my teen-age son, and we wanted to enjoy as much local flavor as possible. Imagine our delight to find that we were on the boardwalk and as fun as that is, it could have been quite noisy. Because of the old building, no sound passed through at all. It was quiet and relaxing! The staff is undeniably the kindest and most outgoing I have ever experienced. They were genuinely concerned with making our stay one to remember. The common areas were lovely. A Kitchen and outdoor seating area well shaded and pleasant day and evening. The onsite parking we paid for was extremely helpful. As space is limited I would suggest leaving the trucks at home and opting for a more compact vehicle. My only notable recommendation for future visits is that a room or two that are dedicated "no scent / perfumed products" would be extremely helpful. The staff was generous in trying to solve the issue for me, but these products used in bedding and carpets do hang around. Those of us that have compromised immune systems are highly effected by these chemicals. The beds were too firm for my taste, though a large assortment of pillows helped with this. All in all, so long as we can get a scent free room, we will definitely be back!
- Luc (5/5): Bien localisé, dispendieux et petite chambre - L’emplacement La grandeur de la chambre. Le confort du matelas.
- Robert (10/5): - Wonderful hotel with amazing staff and location. Be prepared to walk up flights of stairs to your room
- Olivier (7/5): Nous avons adoré le vieux Québec et l’emplacement exceptionnel de l’hôtel - Personnel très sympathique et professionnel. La vétusté de la chambre et de la salle de bain
- Jericho (10/5): - Awesome friendly staff. Great location. 👍
- Happy (10/5): - Friendly staff and great location!
- JEFFREY (10/5): - Historic building in great location.
- Xi (10/5): - Perfect location with a great view, very convenient for strolling to the old town.
- Alice (5/5): Staff & view & location made this stay nice. - Location was the best. View of the river & two nights of fireworks were. amazing. Staff was very helpful got us the snacks we liked & lugged a heavy bag up & down the stairs.Called a taxi for us. I know the building is very old. There was plaster falling in the bathroom. Carpet really old and threadbare. Towels very thin. Bathroom floor had a slope. We were told there was a major renovation planned for the future.
- Tulica (9/5): Comfortable, neat and very helpful staff! - We checked in very late and all the instructions were sent to us which made the self checkin seamless. We had a very comfortable stay. Amélie & the team are super courteous and helpful. There is a dining place which made heating and eating comfortable too and must say a very cute patio. The location is excellent! I would totally recommend this place. A little difficult for people with limited mobility as there is no elevator but over all it’s good.
- Dirk (6/5): It was like being in an attic - Location The walk up the stairs to the tiny room
- Niels (10/5): - Perfect location super friendly staff cute rooms they even let me park my motorcycle in their garage. Fantastic hotel
- Jerome (8/5): - Great location. Quiet. Friendly staff!
- Nida (4/5): - No elevators, no washrooms on main floor for guests arriving after long drive,tight bathrooms in rooms,squeaky beds,overly priced just because the location is in front of the deck.people pay price for comfy stay not for over looking the deck. Hotel badly needs upgrade or reduce nightly rate.
- Serge (10/5): - Location is excellent and we ended up with front window overlooking Dufferin terrace and river view. Staff was very accommodating and even provided free tickets to summer festival concerts, held just a short walk away. Building is obviously old and not renovated recently, but was very clean.
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