Bürgerhofhotel Köln

Location: Bürgerstraße 16-18, Cologne, NW, 50667, Cologne, DE

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 6 AM - 6 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Amenities & Facilities

• Free WiFi
• Wheelchair accessible
• Breakfast available (surcharge)
• Television in common areas
• Multilingual staff
• Front desk (limited hours)
• Smoke-free property
• Upper floors accessible by stairs only

Rooms Available

• Triple Room

  3 Twin Beds

  Soundproofed room

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Desk

  Comfort - Heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Separate sitting area
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

• Double or Twin Room

  2 Twin Beds

  Soundproofed room

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Iron/ironing board and desk

  Comfort - Heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Separate sitting area
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

• Single Room

  1 Twin Bed

  Soundproofed room

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Desk

  Comfort - Heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Separate sitting area
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

Guest Reviews

• Rory (10/5): - Excellent location and friendly staff.
• Jack (8/5): - Very close to the Cathedral and train station within one block. In the middle of all of the restaurants and historic area. No staff really on site, a desk clerk for a few hours but nothing needed, the instructions are clear and they contacted me before our arrival. Our room was quite large with an upstairs loft!
• Maria (6/5): - Empfangs/Personalservice fand ich nicht so gut
• Verified traveler (4/5): Not a good hotel - Not clean, uncomfortable and loud. Also, be aware the front office is only open 2-6pm, so you can't check in any other time or leave your luggage. Pay a little bit more to stay elsewhere!
• Samira (10/5): Hält ein was es verspricht - Super herziges einfaches zimmer mitten in der stadt 3 min vom dom entfernt. Wir kamen mit dem auto und nebendran hat es ein parkhaus. 18.- fuer 24h ist völlig in ordnung. Bin zufrieden
• Verified traveler (4/5): - Zimmer war ausreichend von der Größe. Was unmöglich war ist,dass am Wasserhahn im Bad grüner Schimmel war. Bin was das angeht sehr enttäuscht.
• Joseph (8/5): good experience - An hotel well located and ease of navigation. The shopping malls and restaurants are just by the corner. Tourist sites and museum within 5 minutes walk
• Verified traveler (8/5): - Great location, modern, clean and practical for a short stay. Note there's not lift if you have a large case. Polite and efficient staff. May be noisy over summer nights as the building gets warm.
• Verified traveler (6/5): - Sehr gute Lage inmitten der Kölner Altstadt, Renovierte saubere Zimmer. Kein freundlicher Empfang > die Mitarbeiterin fragte warum sie nur 1 Namen in der Anmeldung vorfinden würde obwohl wir doch 10 Personen seien. So musste sie tatsächlich arbeiten und 9 Namen eingeben. Katastrophales Frühstück > minimalistisch Auswahl, helle, steinharte Aufbackbrötchen, ungenießbarer Filterkaffee.
• Verified traveler (2/5): - La zona todo cerca a mano Malo la instalacion y el personal
• Søren (8/5): Tæt ved Kölner Dom - Der er ikke meget plads og ingen vild luksus. Men prisen genspejler beliggenheder. Alt var rent og pænt og betjeningen helt ok.
• Marcus (8/5): Hotell med Kanonläge - Hotellet hade kanonläge, nära Domen och gamla stan. Ganska små men renliga rum. Frukosten var tillfredställande men inte mer.
• Verified traveler (2/5): - No reception during the night. .....If you lose ur keys, if ur keys are stolen, you yill sleep in the street. Indeed my keys hs been stolen, I call the phone number witten on the door in order tosomeone come to open me the door and the answer has been . I won t come. Well I ve sleep in the street, i did not receive any excuses, I did not receive any reduction BUT I RECEIVE A NEW BILL OF 50EUROS TO make a copy of the key .............. please avoid that hotel...
• Verified traveler (2/5): - tenía muchísimas escaleras y había un personal que no nos dejó que dejáramos las valijas en consigna por dos horas y no podíamos salir así que estuvimos que recorrer colonia incomodos
• Verified traveler (10/5): - Für einen Städtetrip eine sehr gute Location. Zentral gelegen.
• Fernanda (4/5): Custo benefício não vale a pena. - A limpeza e a localização excelentes. No entanto a cama era desconfortável, o chuveiro só caia água de um lado da ducha, muito barulho no corredor e o café da manhã com poucas opções. Não tinha frutas, nem bolo, nem vareidade de pães. Pelo custo do hotel não vale a pena.
• Robert (8/5): Decent Hotel - Decent hotel, excellent location for cathedral and Old Town.
• Verified traveler (10/5): - Great location, basic breakfast with tea, coffee juice, friendly staff, clean rooms great shower
• Verified traveler (8/5): Städtereisehotel - Wir waren zu einer Städtereise unterwegs. Das Hotel liegt sehr günstig in der Innenstadt und unser Dreibettzimmer ist für diesen Zweck sinnvoll und schön eingerichtet. Zur Sauberkeit und Rezeption gibt es keine negativen Anmerkungen. Das Frühstück war in Buffetform und vollkommen ausreichend. Bei Gehbehinderung müsste beachtet werden, dass es keinen Aufzug gibt.
• Verified traveler (10/5): 기대 이상으로 만족했던 호텔 - 아침 식사가 정말 형편 없는 거 빼고는 다 좋았습니다. 가격 저렴하고, 깨끗하고 무엇보다 쾰른성당 뷰도 있고 시내 접근성이 좋았습니다.
• Verified traveler (8/5): good good!! - 숙소도 깨끗하고. 기차역에서 가깝고. 주변구경 이동에 매우 편리한 위치입니다. 그러나 계단만 있어서 짐을 옮기기 불편하고 check in out 시간이 정해져 있어서 아침일찍 출발하거나 늦게 도착하는 사람에게는 불편할듯합니다.
• Cinzia Zaffoni (2/5): Attenzione al check in: entro le 18:00!! - Arrivato a destinazione dopo un lungo viaggio in treno ha trovato l'hotel chiuso e nessuno a rispondere al telefono. Motivo: Check in entro le 18:00 riportato solo nelle info utili ma non nel modulo di prenotazione. Essendo un check-in anticipato rispetto alla norma sarebbe importante metterlo in evidenza tra le condizioni di cancellazione
• Samuel (10/5): - Fantastic place to stay, very convenient and cordial staff.
• Geld (4/5): - Nie wieder. Runter gekommen und dreckig. Abfluss funktionierte nicht Laut Fenster undicht Es war nur kalt Und das zimmer war kleiner als ne Bahnhofstoilette
• Paul (6/5): Adequate for one night stay - Room was very small and had an unpleasant smell. Could have done with the windows being left open for a while. I wasn't able to get the TV to work - there were two remotes and maybe a set top box or something but no instructions. It didn't bother me unduly Good location in the heart of the old town with plenty of bars and restaurants very close by. It's a nicely furnished room in a very simple style but there's no getting away from it being such a small room even for a single. There's no fridge or microwave and no kettle or tea coffee making facilities. There's a clean drinking glass in the room but nothing to drink. A bottle of water by the glass would have been welcome. Half a dozen or so power sockets (none with usb) for charging devices and the WiFi seemed pretty good as well
• Charline (8/5): - Das Frühstück war gut, es war ausreichend vorhanden, für jeden Gemack war was dabei.
• Verified traveler (8/5): Tett på gamlebyen - Relativt nyoppusset midt i gamlebyen. Fin standard på rommet, selvfølgelig litt trangt og det manglet heis. Det er kun tre etasjer, så det gikk fint. Kun én fysisk nøkkel til rommet, men vi fikk kode til inngangsdøren. Resepsjonen stengte tidlig, ikke åpen kveld og natt. Flott wifi med god dekning. Logget seg automatisk inn når du kom tilbake på rommet.
• Claus (10/5): Et godt sted - Super dejligt sted
• Alexander (10/5): Alles bestens, würde auch wiederkommen - Waren ein Tag in Köln. Zentraler gehts nicht. 5 Min bis Hauptbahnhof und Kölner Dom. Zimmer modern, einfach und sauber. Frühstück recht einfach aber ausreichend.
• Verified traveler (8/5): - Great hotel, perfect location, very nice accommodations. Only downside was minimal airflow, so the room was pretty warm. Although, this seems pretty common throughout most hotels we stayed at in Germany. Overall, great experience!
• Hans (8/5): Keurig en eenvoudig hotel - Nette ruime kamer. Alles nieuw, Schoon en met alles wat je nodig hebt Eenvoudig ontbijt
• Irene (6/5): - Lage des Hotels Nähe Dom, Bahnhof, Altstadt und Rhein ist ausgezeichnet. Die Zimmer sind hübsch renoviert. Frühstück nicht grossartig. Preis-Leistung hielt ich für nicht passend, aber für nur eine Nacht in Köln und dafür so im Zentrum, wars okay.
• Verified traveler (8/5): - ..............................................................................................................................................................
• Tanja (10/5): Toplage 200m vom Dom, neu renoviert - Das Hotel ist neu renoviert, die Zimmer sind modern eingerichtet. Für ein Stadthotel nur zur Übernachtung einfach perfekt. Das Frühstück ist einfach, aber es ist alles da, was das Herz begehrt. Einzig die Türe des Nebeneingangs ist ein Problem. Die Tür knallt oft sehr laut ins Schloss (hängt natürlich an rücksichtslosen Gästen), allerdings erschüttert der Knall fast das Zimmer. Hier würde ein Türschließer viiiel Entspannung bringen. Das Hotel ist in Toplage. 200 m vom Dom entfernt, die Ampido Parkgarage (UntererGoldschmied) nur 100 m entfernt. Wir kommen auf jeden Fall wieder !!
• gokhan (10/5): good location - dont feel like a hotel,like going to your home.Very good location,good breakfast
• Verified traveler (8/5): Wochenende in Köln - Hotel ist klein aber für einen Trip nach Köln vollkommen in Ordnung. Das Zimmer war sauber und ausreichend groß. Beim Frühstück war alles vorhanden was man braucht.
• Sandra (10/5): Klein aber fein - Tolles sehr gut gelegenes Hotel. Für den Preis kann man wirklich absolut nichts sagen. Perfekt Lage und alles zu Fuß erreichbar.
• Verified traveler (6/5): Hotel in guter Lage - Dies war unser zweiter Aufenthalt im Bürgerhofhotel. Das Zimmer war viel zu klein, Bett ungemütlich und der Wasserhahn locker.
• Mike (4/5): Clean, modern, but no facilities and VERY noisy - Stayed here for 2 nights during a work trip. The hotel has clearly just been renovated and looks well. It's clean and modern. However, the granite floors and lack of any soft furnishings in the corridors, along with thin doors and walls means that every noise made by guests resonates through the hotel and can be heard in your room. Friends talking in the corridor really do sound like they're in your room and doors closing sound like a medium size firework going off! The noise died down around 1am and started again at 6am as people left early. If you're a light sleeper, the noise is torture.... I will not stay here again because it's impossible to sleep. The hotel lacks facilities for guests. I arrived after 6pm, so had to let myself in the side door (not an issue), but the only thing I could then get to drink was tap water from the bathroom. I went for breakfast at 8am (starts at 7:30) to find the room locked. I left at 9am and it was still locked, so If I wanted more than a glass of water between 6pm and 9am, I had to forage through the city. That's not acceptable for the price I paid for the room. Breakfast was available on day 2 (no explanation about day 1) - it's basic, but OK. Staff: I can't rate them, because I only saw 1 person behind reception for a few seconds when I went for breakfast - no idea what she looked like. I left my key on the empty reception when I checked out. Summary: stay somewhere else if you want to sleep, or have a coffee in your room.
• H. KUTAY (8/5): kahvaltı dahil en iyi seçenek - konum mükemmel, kahvaltı fiyata dahildi ve çok iyiydi. tek sıkıntı check in yaparken otelin resepsiyonu saat 14 e kadar kapalıydı. erken geldiğim şehir merkezinde sırt çantamla gezmek zorunda kaldım
• Verified traveler (6/5): Gutes preiswertes Hotel im Stadtzentrum - Hotel ohne Schnörkel mit freundlichem Personal, alles incl. Frühstücksbuffet ist unkompliziert, ausreichend und zweckmäßig. Es ist alles da, was man benötigt. Ideal für Business und Kurzaufenthalt. Parkhaus um die Ecke.
• Bonheur (6/5): Poor service - They could not keep any bagages. The price was 500 euro for one night...
• Peter (6/5): Ideally placed - Bürgerhofhotel is very conveniently placed, within ten minutes walking distance from the station and most of the major museums that are clustered around the Dom. There are plenty of eating places in the nearby squares. The hotel was quiet in terms of traffic noise, because the street was closed during our stay (in September 2017) while the building of a new museum takes place near the old Rathaus. Consequently there was some building noise during the day. The room was very clean and those at the top, in the front of the hotel had a partial view of the Dom and the old Rathaus. Be aware that there is no lift/elevator, so the winding stairs are the only option, and there might not be any staff to assist with luggage. The reception/dining area has hotel staff available only at certain times of the day. Morning, for breakfast and check-out, then afternoon during the check-in times 14:00 - 18:00. Otherwise staff can be contacted by phone or email. Guests are given a key to enter the hotel at other times. Be aware that if you arrive late morning with luggage, you won't be able to access the hotel until 14:00. Breakfast was continental style and fairly basic - bread rolls only, and no hot food.
• Verified traveler (10/5): Modern eingerichtetes Hotel im Zentrum Kölns. - Tolles, angenehmes, kleines Hotel. Sehr gutes Preis Leistungs Verhältnis. Wir waren sehr zufrieden.
• Peter (8/5): Perfekte Lage und frisch renoviert - Aufgrund der vorherigen Bewertungen hatte ich erst gezögert das Hotel für einen Stopover in Köln zu reservieren. Dort angekommen war ich aber positiv überrascht. Das einfache Hotel ist frisch renoviert und sehr sauber. Die Zimmer sind klein, aber funktionell. Die Lage ist perfekt.
• Frits Jan (8/5): redelijke prijsverhouding tijdens beursdagen - Goed hotel, zou enige modernisering verdragen. Schuin dak en regen geeft geluidsoverlast.
• Jean-Claude (8/5): - Tv non raccordée au cable ! Aucune chaîne disponible !
• Morten (8/5): Super beliggenhed centralt i Alt Stadt Køln - Meget god kundeservice og morgenmad
• Blanca (10/5): super increible - la habitación increíble....me dieron una con atico.... super bien ubicado
• Mikko (6/5): Too pricey... - We stay 3 person room, 40 m2. Upstairs loft was waste of space! 2 nights € 290...too pricey! Location is perfect, wifi works pretty good and breakfast was sufficient. Reception open only 14-18 and You only got 1 key...pretty challenging!!!
• MEHMET (8/5): yeri kolay - mükemmel
• Tatiana (6/5): Расположение отеля на 5+! - Главные преимущества отеля в его превосходном расположении. До Кёльнского собора - рукой подать, также, как и до Музея Парфюма, Музея Людвига, музея Вольрафа-Ричарца. Рядом множество ресторанчиков, баров и магазинов. Скорость wi-fi также заслуживает своих похвал))
• Verified traveler (10/5): Good location, comfortable, clean, no frills - Easy check in. Cute, but no frills room. Everything I needed and nothing I didn't. Comfortable bed and bedding. Good wi-fi. TV. The shower didn't work perfectly - water shoots from the button to switch between the above shower head and the handheld shower. But it worked well enough. Breakfast had plenty of choices. Everything was just right for a single person, single night stay.
• Verified traveler (8/5): Good - Very good budget hotel.
• Karin (6/5): Schoon maar erg klein - Erg kleine kamer waardoor het al snel te warm en benauwd aanvoelde. De vluchtroute liep door onze kamer via de badkamerraam voor de hele etage terwijl deze raam maar voor en kwart open ging.
• dimitrios (8/5): - hotel was ok. very clean. . breackfast need litle to impove. reseption have to be more profesional. location its great. over poll its good value of many
• camilla (6/5): Molto centrale con pochi servizi. - Molto centrale, Colazione buona ma mancava il frigobar in camera. Personale gentile
• CORINNE (6/5): - Ricordare che check in è possibile fino alle 11 e dalle 14, se arrivate dalle 11 alle 14 meglio lasciare le valigie negli appositi spazi a pagamento in Stazione centrale.
• Verified traveler (6/5): - Für eine kurze Geschäftsreise ok. Bei mehreren Tagen fehlt der Kontakt.
• Gerd (4/5): Centralt, spartanskt hotell - Mycket centralt. Ingen hiss. Lite ofräscht och slitet badrum, trasigt sänglinne. Skulle vara rökfritt, men det var det inte. Frukost ok, men hade gärna sett nyttigare alternativ (naturell yoghurt, nötter, frön, knäckebröd, grovt bröd). Låst och obemannat efter kl 18.
• taisto (6/5): Small room in the centrum - Small breakfast (f.ex not enought eggs). They dont give us leave your luggages for 2 hour (o`clock 11-13) after booking out, although there was some luggages behind information desk one day before. We must take our luggages with us when we went shopping. Pieni aamiainen eikä esim munia riittävästi. Matkalaukkuja ei voinut jättää lähtöpäivänä hotelliin kahdeksi tunniksi klo 13 asti vaan matkalaukut piti ottaa mukaan ostoksille, vaikka edellisenä päivänä joku oli saanut jättää ne vastaanottotiskin taakse
• Verified traveler (6/5): 위치 굿 - 비즈니스로 방문했습니다. 메세와 근접해 좋았습니다.
• Peter (6/5): Convenient & clean hotel - Typical German business hotel - strictly bed & breakfast without frills. In a good location close to the railway station and the bars and restaurants in Altstadt. Reception closes at 18:00 after which access is by code which they send you by email at 16:00. I arrived at 19:30 - you need to carry a smart phone to collect the instructions. There is no lift. My room was on third floor so I was glad to have only a small overnight bag to carry up three fights of stairs. Overall it was comfortable and served my purpose.
• ボンジョルノ (2/5): - 18時でフロントは閉まる。エレベーターなし。チェックアウト後の荷物を預からないのは初めてで駅のコインロッカーを使えといわれた。
• J.Lorenz (6/5): Auswärts in Köln - soweit okay. Preis/Leistung zu teuer.
• hiro (8/5): 観光に最適 - ケルン観光には最適な立地だと思います、駅から徒歩圏内です、多少は分かりずらい場所ですがとても良いです。お勧めです。
• Todd (6/5): Great excursion base, but not a place to hang out - Hotel is an eclectic conundrum. Location is excellent, service not so much. The room is very small and spartan, but it is clean, the bed is comfy, and most all of the furnishings seem new. They do not provide bar soap though. Checking in is only from 2-6PM if you arrive late, as I did, then you must call the emergency number and/or ring the bell to enter. There is no elevator so be ready to carry your bags upstairs. The breakfast was much better than I expected with lots of traditional choices. The location of the hotel is walking distance to the Hohe market area, pubs, restaurants, the Cathedral, Ludwig, Roman, and other museums, and to the Rhine river.
• Verified traveler (2/5): Not for Business stays. Dont expect much - This Hotel confused me. On arriving from a long international flight of 26 hours I made a simple request for an Iron to press my clothes for the conference I was attending. The request was met with a very stern “NO we don’t have”. Thinking my request may not have been understood I asked again. To be met with the same “No we don’t have”. I asked if they knew of a shop close by where I could purchase an Iron……to my disbelief the stern answer was “NO” yet again. I often wonder why people with absolutely zero people skills work in a position that brings them into contact with fellow humans. After arriving in my Hotel room I searched high and low for the television remote control. After several minutes looking everywhere and anywhere I walked down three flights again to interact with the reception staff. I informed them that there was NO remote in my room and asked for a replacement to be met with you Breakfast started a little later than just about every other Hotel in Cologne by about an hour. This made it difficult to meet my normal business schedule. I thought the next moment summed it up perfectly….when I saw a small grey MOUSE yes mouse run across the breakfast area floor and hide directly under the table I thought it would be appropriate to let the only staff member know about this. Again the response was limited and action was even less. About 30 minutes later the staff member was still playing on the iPhone.
• chris (10/5): Absolutely superb budget hotel. - One of the very cheapest hotels in Koln, I wasn't expecting too much, especially after reading some negative reviews. But for a place just to sleep for a couple of days this was excellent. Central location but quiet. Brand new decorations throughout, spotlessly clean and a more than adequate breakfast. Room is small but enough room to sleep, sit, watch to, get changed and check emails via the rooms free wi-fi. For the price (40euros) it can't be bettered.
• Verified traveler (8/5): Exceeded expectations - With accidentally stumbled upon this hotel after getting stuck in Cologne due to train strike. It was a great experience. Hotel staff could be a little bit warmer but besides that, for the location and what you get for the strike, I would most definitely recommend and stay here again.
• Walter (8/5): Very pleasant experience - Immaculately clean. Excellent breakfast. Would stay again.
• bennyray (8/5): Great location, good price - Very good value, and decent clean hotel.
• Verified traveler (8/5): - nice hotel near cathedral. room was clean and staff was helpful.
• Rosa (8/5): IKEA showroom - Overall nice. Good for one night but maybe not more. Great location. Tiny rooms even by European standards. Very modern inside--looks like an ikea showroom, with similar functionality. The shower gets the whole bathroom wet.
• Verified traveler (8/5): Surprisingly good - I booked last minute, found a bargain fare with this hotel and expected nothing. I was very positively surprised by what I found, though! I think the hotel is recently refurbised, as the room and the bathroom looked brand new. The room itself was very basic, but all was functioning well and very clean. The bed is comfortable (which is most important to me). The location is superb, right next to all the tourist attractions. Sound isolation isn't optimal, so bring earplugs if you're a light sleeper. There are some bars nearby which, for some reason, spawn screaming Germans (the whole center seems full of those at night. It must be some local habit...). Breakfast is quite basic, but fresh and tasty and included in the price. One tip for imrpovement: create a good luggage storage. All in all, I'd absolutely stay here again next time!
• Verified traveler (4/5): position fine............room ridiculously small.. - room 65% occupied by bed.......no real computer work table.......nowhere for bag so slept with it on bed..........shower had no surround or curtain of any kind so water 'everywhere ' when shower used..............no elevator.............VERY DISAPPOINTING

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