Casa Paolina

Location: Piazza XX Settembre 2, Lucca, it

Star Rating: 9.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:30 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Car hire
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Allergy-free room
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Supervised childcare/activities
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Concerts/live shows
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Apartment

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a bidet. The fully equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. The spacious apartment provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Three-Bedroom Deluxe Apartment

  Guests will have a special experience as the apartment features a hot tub. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 5 beds.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This air-conditioned apartment comes with a fully equipped kitchen, a separate bedroom, a bathroom, and a living room. It has a flat-screen TV. Wi-Fi is free.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This air-conditioned apartment comes with a fully equipped kitchen, 2 separate bedrooms, a bathroom, and a living room. It has a flat-screen TV. Wi-Fi is free.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Three-Bedroom Apartment

  This air-conditioned apartment comes with a fully equipped kitchen, a large balcony and free Wi-Fi. It is composed of 3 separate bedrooms and 2 bathrooms, one with a shower and one with a spa bath. It also includes a living room and flat-screen TV.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Monica (9/5): -
• Yury (9/5): Spacious apartment in the most central location in Lucca - The location is simply perfect for people who want to experience the city inside the walls and it is also relatively quiet for such a central place. The apartment is spacious fit for up to 5 people and has all the features you really need. There is a modern elevator. Could use revamped bathroom
• Lisa (10/5): -
• Jose (10/5): Great stay in a good location - Great location. Easy to check in. Great communications with staff in person and over WhatsApp. Jacobo was very helpful. Elevator. A/C was still not working in May and the afternoons were warm.
• Angelica (8/5): -
• Luis (5/5): -
• Kate (9/5): Brilliant! - Location, space it offered and the balcony Nothing
• Catherine (9/5): I would definitely recommend staying here. - The apartment was very neat and roomy. I was with my daughter and we were able to have our own bedroom and bathroom. The shutters were an unexpected bonus -they worked incredibly well. N/A
• Roberto (9/5): -
• LINDA (10/5): - Central Location. Good Linen. Lovely balcony. Nothing
• Dos (10/5): Our go to accom to stay - Have stayed here previously and is our go to when visiting Lucca. Roberto is an exceptional host and provided us with great places to visit and eat during our holiday. Nil
• Trevor (10/5): We loved our stay! - Everything! Apartment was clean and beds were comfortable. There was a small balcony that we thoroughly enjoyed. Some days musicians were playing in the square. Roberto allowed us to get into the property early, perfect way to start our 4 night stay in Lucca! Nothing
• emma (9/5): Perfect host, clean room and comfortable bed. Location spot on. Nothing to dislike - Location Nothing
• Nicola (10/5): fabulous accommodation and great location in beautiful Lucca - everything!! great location helpful host and clean and comfortable nothing
• Noélie (8/5): - L'emplacement était au top, le personnel très sympathique. Le logement correspondait à tout ce dont on avait besoin.
• Linda (7/5): -
• Natalie (10/5): - Brilliant location, and the host was excellent, very accommodating. Location was ideal, easy walk from fhe train station and central to the town. Would strongly recommend.
• Phillip (10/5): -
• Laura (1/5): Wir haben die Unterkunft nicht bezogen - Wir hatten zwei Zimmer und zwei Nächte gebucht, standen um ca 17 Uhr vor der Türe und konnten den Vermieter nur per Telefon erreichen. Er sagte uns dass er uns die Zimmer nicht vermieten könnte, die Bäder wären kaputt. Er sagte es tut ihm leid und hat aufgelegt. Wir haben dann bei Booking.com angerufen. Dort war niemand informiert. Die Dame am Telefon können wir nur sehr loben. Sie hat sich extrem bemüht uns sehr schnell zwei andere passende Zimmer zu vermitteln. Wir haben bei La Casa di Rachele gebucht und waren dort sehr zufrieden. Vielen Dank nochmal an Booking.com für die unkomplizierte Hilfe!
• Sonia (10/5): Ottima struttura - Posizione ottima, appartamento nuovo, pulitissimo e spazioso, ottima accoglienza da parte degli host Nulla
• lucy (9/5): - Great location a really charming place to stay! Lucca is a fabulous place to visit. Roberto was a charming, welcoming host! A bit noisy at, but usual city sounds. Worth it to have such a great base. As only a short stay a small handsoap in bathroom (+washing liquid in kitchen) would've been helpful
• Amalia (10/5): - Excellent experience
• Virginia (10/5): - Ottima struttura
• Robert (9/5): Lovely -
• Claire (10/5): -
• Florian (10/5): - Le logement est spacieux et bien agencé, situé en plein cœur de la ville. La cuisine est très petite mais fonctionnelle.
• Suzette (10/5): Excellent Place! In fact, this is my second stay here. And why would I come back if it wasn't wonderful? - Casa Paolina gives you everything you want for a visit in Lucca! Excellent location, excellent accommodations, excellent Wi-Fi in your suite, kitchenette with coffee olive oil oil salt pepper cooking utensils dishes and refrigerator. There is nothing that I didn't like about this property.
• MARCO (8/5): -
• Caroline (8/5): - Ligging
• Elizabeth (8/5): Perfecto - will return for sure - Excellent location right in the heart of the Walls of Lucca. Everything - shops and restaurants literally on the doorstep so was perfect for my 88 year old father who has limited mobility. The apartment had a lift too and Roberto the manager was very helpful. A nest of tables in the Puccini Apartment for drinks would helpful and some decent hangers in the wardrobes.
• Paola (10/5): Appartamento molto spazioso e centralissimo. Il balconcino che da sulla piazza e’ una meraviglia. Perfetto per 7 persone - Molto spaziosa e pulita. Posizione centralissima. Niente
• Miriam (9/5): - Die Lage ist sensationell. Die Wohnungen, die wir hatten, waren sehr einfach ausgestattet (vor allem die Küchen)- Wir haben aber auch nicht das Appartment bekommen, das wir gebucht und bestätigt bekommen hatten. Leider ließen sich die Türen nicht richtig schließen ( besonders blöd bei der Toilette). Aber: die Lage ist sensationell und wiegt alles andere auf.
• Natalia (10/5): -
• Mario (10/5): - Posizione, pulizia, cortesia
• Fabiano (10/5): - Localização muito boa! Roberto nos recebeu muito bem, nos forneceu informações. Ficaria lá novamente sem dúvidas!
• Marlene (10/5): Fantastisk beliggenhed, stor og rummelig - Fantastisk beliggenhed med alt man behøver indenfor få meter. Lejligheden har en skøn lille altan med det dejligste solskin og lejligheden indeholder alt hvad vi havde brug for. Intet
• Marc (8/5): Good located stay in Lucca - Excellent location / easy to get in quite noisy during night /
• Lara (10/5): Perfetta! - Appartamento accogliente e pulito !posizione fantastica in pieno centro Nulla!!!!
• Dimitri (10/5): Heart of Lucca - Wonderful location in the middle of everything. The apartment was large, very well equipped and warm. Could not wish for more. N/a
• Valentina (10/5): Tutto perfetto! - Il soggiorno è stato perfetto. Il palazzo è centralissimo, in una posizione davvero invidiabile. L’appartamento spazioso, pulito, ben organizzato. Tutti gentilissimi e affabili. Roberto adorabile. Sicuramente torneremo qui, in un prossimo soggiorno a Lucca! Ci è piaciuto tutto. L’unico appunto che posso fare è che, nella camera più piccola, manca un appendiabiti. Ovviamente, però, non è certo una mancanza che abbia inficiato il soggiorno!
• Andrea (9/5): Lucca val bene una notte! - Posizionata nel centro di Lucca accanto a piazza Napoleone, offre appartamenti completi di tutti i servizi, ampi e comodi. Staff molto disponibile e gentile. Siamo stati molto bene.
• MARIO (9/5): Tutto corrisponde alla descrizione ma il vero plus è Roberto della reception, persona squisita e disponibile. - Posizione, pulizia e accoglienza e , per finire , una fondamentale gentilezza in un momento di difficoltà e necessità di mia figlia. Nulla.
• Guido (9/5): è stato un piacevole ritorno - zona giorno comodissima , camera silenziosa box doccia
• Maria Vittoria (10/5): -
• Bar (10/5): Great host and amazing location - We only stayed for one night, but Roberto was extremely kind and welcoming. He even gave us an upgraded room that completely exceeded our expectations, which we were very grateful for. The location was amazing, we were able to eat and drink literally right below our room. It was a really great stay!
• S% (9/5): -
• Eranda (10/5): -
• Federico (8/5): -
• Kate (8/5): Very enjoyable stay - location was great, price was reasonable
• Roberta (10/5): Lucca una piccola gemma della Toscana da visitare - Bellissima posizione centro storico l’appartamento era bello e con tutti i confort pulizia ottima e Roberto è un padrone di casa molto accogliente
• MATTHEW (8/5): Great place to stay in central Arezzo - Great location in central Arezzo but quiet in the apartment. Very good air conditioning. Easy to access but felt secure A bigger moka coffee pot
• Daniel (10/5): -
• Mehmet (10/5): Super - Alles Super
• giulia (9/5): -
• Marika (10/5): -
• Péter (9/5): -
• FABRIZIO (9/5): - Appartamento spazioso e perfetto per due coppie. Pulizia ottima. Personale molto cordiali e disponibile. Roberto ci ha fornito utilissime informazioni per un piacevole soggiorno di 3 giorni a Lucca. Consigliato.
• Manetti (9/5): -
• simona (9/5): -
• Daniele (10/5): - Tutto bello appartamento ampio e posizione centralissima Posizione,Tranquillità
• Giorgio (9/5): -
• mehrain (8/5): -
• Mattia (10/5): -
• Dos (10/5): Perfect location and the ideal spot to stay in Lucca. - Everything about this accommodation exceeded our expectations. Roberto was the consumate host and recommended some amazing locations to drink and eat. Would return here to stay again and again! Nothing, could not fault a thing.
• Uribe (10/5): -
• Patrizia (10/5): Meravigliosa Lucca - Tutto Nulla da segnalare
• Anna (9/5): - Loved Casa Paulina . So central and easy to get to anywhere . Host was great and very helpful . Beds were a bit hard but that’s italy general I think .
• Hans (10/5): A very comfortable stay - A very comfortable and clean appartment in the center of Lucca. Everything you need as a base to enjoy the lovely town. The staff were very friendly and helpfull.
• dean (10/5): Will stay again. - Friendly staff perfect location. Large apartment with two bathrooms. Perfect for the family
• Adrienne (10/5): - The apartment was large and roomy, the bed was extremely comfortable and to be welcomed and farewelled by Roberto was a joy.
• G (9/5): -
• Aggelos (10/5): -
• Alicia (9/5): Great place to stay, close to everything in Lucca! Very safe. - Apartment was nice, great location. I wish I'd known that if we were arriving after a certain time then we'd need to find the key in the door and that the whole place would be dark. It was stressful, and not necessarily the property manager's fault since he had tried to communicate this to me the day of. The problem was that he was sending info through my Booking.com account and I didn't have access to that as I was traveling.
• April (9/5): -
• Mike Gradone (10/5): -
• Isalena (9/5): -
• Emanuel (10/5): -
• Claire (3/5): Misleading description, very disappointing - Clean apartment in excellent location in the centre of Lucca. The information given for this apartment was very misleading and disappointing. We booked a two-bedroom apartment with balcony and paid more for this apartment than others in Lucca (€468.00 for 2 nights) because we wanted to be able to have breakfast and lunch outside. We got two bedrooms but no balcony. The main bedroom had to be accessed by going through the second smaller bedroom which had two very small single beds and no wardrobe or locker, really more suitable for two children. Roberto said that you had to request a balcony if you wanted one. This was never mentioned in any of the details, the pictures of the two-bedroom apartment included a balcony, and our confirmation listed 'Terrace’ as one of the facilities (see photos). To make matters worse, he tried to tell me that I had only booked a one-bedroom apartment and that he had given us a free upgrade, but he then checked the system again and admitted that I had booked two bedrooms. He acted as if it was our fault, just kept saying you had to request a balcony, even though this is not mentioned anywhere in the details. Another point to note is that you have to step over a large step between the two bedrooms which could be a tripping hazard, and there is also a large step into the shower which could prove a problem for anyone with mobility issues.
• Patricia (10/5): Lovely. Highly recommend - Fabulous location, fun to have balcony overlooking piazza, clean and comfortable lodging
• Vicki (10/5): We had a wonderful stay and Roberto was an excellent host!! - Perfect location!!
• Tom (8/5): -
• fehmi (9/5): - in the downtown
• David (8/5): - Great location. Roberto very friendly and knowledgeable. Lovely spacious and comfortable accommodation. Lucca is a lovely city and lots of great eateries within easy reach Some noise from street to rear of property in the night and early in the morning
• Jeroen (9/5): -
• Sharon (10/5): -
• nitzan (9/5): - Great location. Very nice apartment Wi fi
• Margarida (8/5): - Casa optima. Muito central. Muito facil check in e check out. Uma das casas de banho só tinha banheira para jacuzzi e banho de imersão (sem cortina). Eramos 7, para passar 1 noite! Assim, para o duche tivemos de utilizar todos a outra casa de banho!
• claudia (10/5): - La posizione eccellente, appartamento spazioso e pulito.
• Sven-Michael (8/5): Good place to visit the city of Lucca! - Wonderful host (Roberto)!
• John (10/5): - Great location . Nice people.
• Andy (9/5): Perfect location for a city break. - The location to explore Lucca was perfect. Shopping, bike hire and restaurants on the doorstep. Street noise occasionally disturbing our sleep.
• pilar (9/5): -
• Kim (9/5): -
• Chad (10/5): Best stay in Lucca! - Great location with plenty of restaurants nearby. The Madame Butterfly suite had a balcony where we could sit and watch the people from. Very comfortable and exceeded my expectations. Nothing! Perfect stay!
• Simone Maria (8/5): Spazioso appartamento in posizione semplicemente eccellente. - La posizione era pazzesca, in pieno centro e per il mio scopo era eccezionale (mi serviva il Tribunale ed era esattamente a metà tra questo e la stazione). L'appartamento era spazioso e pulitissimo. Avrei gradito trovare una bottiglia d'acqua e una macchinetta per il caffè.
• Laurie (10/5): Well appointed apartment in the heart of the Main Palazo - Excellent location in the center of the main square. The balcony gives you a Birds Eye view of the. It’s street below and the sounds of the street musicians. The location is also very close walk to the wall and the Porto Pietro, The Duomo and great shopping and cafe are just a step outside the front door. The apartment is safe and very secure. It is well appointed with a nice kitchen and a large fridge. Nice dining table and LR. Beds were superbly comfortable with great pillows. The AC works great Roberto is a gem and a happy gentleman always ready to assist as needed. Great stay and would return again without hesitation. It was all very good
• Ian (9/5): Had a lovely stay here. Highly recommended - Great location in the centre of Lucca Nothing
• patrice (9/5): - Grand appartement luxueux en plein centre ville Bruyant le soir
• Heidi (10/5): Lovely stay - Location Nothing
• Dousa (10/5): we had a short stay but it was a sweet stay - Kitchen clean tidy with all kitchen ware needs.

Photos