Hilton Garden Inn Moscow New Riga

Name: Hilton Garden Inn Moscow New Riga
Address: Kostrovo Village Building 1, Kostrovo, 143522, Kostrovo, RU

Location: Kostrovo Village Building 1, Kostrovo, 143522, Kostrovo, RU

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Amenities

Indulge in massages, body treatments, and facials. Recreational Delights

Relax at the private beach, play tennis, or swim in the indoor pool. Gastronomic Delights

Savor local cuisine at Garden Grille and Bar or enjoy room service. Immerse yourself in elegance at Hilton Garden Inn Moscow New Riga.

Important Information

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
The seasonal pool will be open from June to September.
Pool access available from 6:00 AM to 11:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-out is available.

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Amenities & Facilities

Free breakfast
Meeting rooms
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Outdoor pool - seasonal
Picnic area
Steam room
Elevator
Fitness facilities
Supervised childcare/activities
ATM/banking
Conference space
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
On private beach
Meeting rooms
Smoke-free property
Wedding services
Tours/ticket assistance
Wheelchair accessible parking
Area shuttle (surcharge)
24-hour business center
Conference center
Snack bar/deli
Playground on site
Self parking (surcharge)
Computer station
Airport transportation - pickup (surcharge)
Train station pickup (surcharge)
Free long-term parking
Free cooked-to-order breakfast
Train station drop-off (surcharge)
Secured parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Handrails in hallways
Handrails in stairways
Food and water bowls
Well-lit path to entrance
Stair-free path to entrance

Rooms Available

Family Room, 1 Queen Bed

1 Queen Bed
258 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with pay movies
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Height-adjustable showerhead
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead
Room, 1 King Bed, Accessible

1 King Bed
452 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with pay movies
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet, height-adjustable showerhead, portable shower seat, transfer shower, low-height door lock, low-height view port in door, low-height counter and sink, bathroom emergency pull cord, low-height desk, low-height bed, wheelchair-width doorways, and wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Sofa bed
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Portable shower seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Bathroom emergency pull cord
- Wheelchair-width doorways
Twin Room, 2 Twin Beds

2 Twin Beds
258 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with pay movies
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Height-adjustable showerhead
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead
Family Room, 2 Queen Beds (Connecting Rooms)

2 Queen Beds
517 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Height-adjustable showerhead
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Smoking
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead
Room, 1 King Bed

1 King Bed
258 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with pay movies
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Height-adjustable showerhead
Non-Smoking, pet friendly
Room is accessed via exterior corridors

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead

Guest Reviews

Andrey (6/5): Август 2021 - Неплохая зелёная территория , номер хороший , мебель в порядке , тв маловат как по мне Слабенькая спа зона Мелкий и маленький бассейн и джакузи которое не работает Из двух саун работала одна В тренажёрном зале стоит стол для настольного тенниса , но ракетами которые нам выдали играть невозможно уже пару лет Брали завтраки и ужины- без изысков, есть можно В целом 4звёздам соответствует
Karina (10/5): Отличный отель на выходные - Очень гостеприимный, приветливый персонал. Сервис отличный! Хорошая территория. Прекрасное место на выходные с семьей!
UlyanaInStars (8/5): Good hotel, big territory with forest - Rooms: clean. Bed is big and comfortable. Different kind of pillows. Facilities: big forest around the hotel. There are special trails to different points of interest. Small zoo (ostrich and other farm animals), walking route near the hotel. There is a quad bikes rent. Also the hotel offers you parking zone for free. Food: food is standard, rather good. Also you may ask for a in-room dining.
Elena (8/5): отдых в гостинице с семьей - Уютный хороший номер для семьи. Вежливый персонал. Расстроили халаты с дырками((
Artem (6/5): Отзыв - Для молодых пар не подходит. Из развлечений только поездка на квадроциклах по космической цене (6500 т.р). Парковка для гостей платная (500 рублей сутки). Если ехать-то только на все включено, отдельно питаться очень дорого, альтернативы соответсвенно нет. Есть бассейн который очень мелкий, полно детей, отдыха никакого из-за них.Территория очень маленькая не разгуляешься, весь отель можно пройти по кругу за минут 15. Дискотек нет, вечерней анимации тоже нет ходит один аниматор на весь отель. Персонал отзывчивый, приветливый, в номерах чисто приятно находится.
Andrey (10/5): - Отель своей звездности. Из плюсов: бассейн, пруд с пляжем, детская анимация, размещение собак, своя небольшая территория для прогулок, всякие услуги типа велопроката (платно), прачечной (бесплатно, самообслуживание) и т.д. Из минусов: очень дорогой ресторан без альтернативы (хоть и очень вкусно готовят, но отдавать по 2 т.р. на человека за раз это многовато), невнятная детская площадка, эпизодические корпоративы на той же территории (то есть шум допоздна под окнами, нам так "повезло" в ночь с чт на пт). В целом очень довольны. Сменили обстановку на 5 дней. Отдохнули от домашних дел.
Stanislav (6/5): - Маленький и мелкий бассейн, мало развлечений
Anastasia (10/5): Хороший отель в лесу - Отель понравился, современный европейский, есть пруд с лежаками, зоны для барбекью, бани. Анимация и развлечения для детей и взрослых. Небольшая ферма с животными и гусями, утками. Были с детьми, для детей в номере неплохой раскладной диванчик. Все чисто, красиво. Приедем еще
Grigoriy (10/5): Отличный сетевой отель - Отличный сетевой отель. Хорошо выехать на выходные с семьей, погулять, подышать свежим воздухом. Природа красивая. Лично мне не хватало хорошего кофе. Можно поставить кофемашину Неспрессо или еще что-нибудь придумать.
106jonathanj (4/5): Not a place for a quiet getaway, unless you enjoy car noise - My wife and I spent two nights there as a quick getaway from the big city's hustle and bustle, hoping to catch some fresh air in a quiet surrounding. On the positive side, the hotel's personnel are very friendly and attentive, with all our requests dealt with promptly and efficiently. We were told that the rooms facing the forest are quieter than those facing the front, so we asked and received such a room. The room itself is typical Hilton garden Inn style, and exactly what you would expect in hotels rooms of that kind. the problems started early in the morning, with a relentless car noise starting very early. After inquiring, we were told that the road which our room faced is used to drive school kids to a school which is located in the hotel's premises. So much for a quiet atmosphere. The hotel is well aware of this problem, but it does not prevent it from marketing it as a tranquil oasis. When we asked to switch to a Front facing room, we were told that none were available, so had to remain in our original room just to have this noise repeated the next morning. when we wanted some fresh air, we exited from the front door only to find out that everyone is smoking right at the entrance, so your only way to get some fresh air is to walk further away from the hotel grounds. As for food, breakfast was OK, although nothing fancy. Lunch and dinner were served buffet style. the quality was pretty much on par with your average canteen, so although we weren't hungry by any means, it is far from the standard expected in any decent hotel. To sum this all up, it may be a good place to hold a conference (and I understand that they are geared towards this), but we literally felt more tired when checking out that when we checked in, and this probably tells the whole story. We will not return.
Irina (10/5): - Первый раз отдыхали там с ребёнком, нам понравилось. В праздники для детей была отличная программа, каждый час какие-то активности
kermci (8/5): Amazing place outside Moscow - Nice place, with a good possibilities for events outside of Moscow. Very polite staff, not that bad rooms, fresh air, very calm. Appropriate food for the breakfast, and for dinner. No additional water in room every day, and no possibility to use stairs, all other things were fine.
Elena (10/5): Lovely countryside for wise price - It’s ideal place for football fans as everything in hotel reminds you about French team which stayed here during worldcup 2018, especially 4th floor. We stayed at Mbappe’s room with his photo inside and outside room and his name written on the bed. Hotel located at Moscow countryside about 1-1,5 hrs driving from red square, very quite, green, fresh air. I imagine how it’s beautiful in winter after snowfall. They have spa, bbq zones, open air saunas, pond, tennis and football court, gym, pool. Ideal for all who looking for tranquility. Walking trail a bit short though. Breakfasts are rich with fresh bakery and everything you need. Restaurant menu for lunch and dinner is same and a bit short if stay here more then 3 days and don’t go out for meal. However our lunch and 2 dinners were good enough To have them in the hotel. Personnel was friendly, a bit lack of English speaking in the restaurant. Room big enough for 2, with proper blinders which we appreciate. You can refill you drinking water bottles at the reception area which is nice. Parking is for free at the hotel gates parking. If you lazy to walk up for 450 meters - parking next to hotel is 500 rubles per night. 10 mins drive from small city with famous monastery. In one word: we had lovely romantic stay.
Flyura (10/5): Отличный отдых!!!! - Нам очень понравился отель, уютный, ухоженный, красивый, утопает в зелени, Очень вежливый персонал!!! Тихо кругом. Много спортивного оборудования, Много места для спокойного отдыха. Еда выше всяких похвал!!! Очень вкусно!!!! Огромная благодарность шеф повару. Номера очень уютные шумоизоляция отличная, Отличная кровать, Отличный Wi-fi. Но главное очень бы хотелось от всей души по благодарить персонал группы поддержки HOTELS.COM от всей семьи огромное Вам спасибо!!!! За отличную и оперативную работу. Мне очень нравится резервировать через Ваш сайт. Я чувствую всегда себя защищенной и спокойной за запланированный отдых или поездку. Т.К. в непредвиденной ситуации есть к кому обратиться. И ожидания оправдываются. Огромное Вам спасибо за ваш труд!!!!
Mrrusty161 (10/5): Great hotel - This is s very nice hotel. Rooms are nice and clean. Even if sometimes the maids spend more time putting triangles on the toilet rolls and tissues than restocking toiletries and towels. The rooms are also very warm, opening the window cures this, but is a waste of energy. Restaurant is very good. Just make sure that if you order a side dish, you tell them to serve "together". Sometimes you get the side and later the main. The food is good though. The hotel is about 1 hour from Sheremetyevo airport, but can take 3 depending on traffic on the Moscow ring road. I would recommend you contact hotel to arrange a taxi to collect you. I didn't and got extremely stung! Thanks to Kamilla for assisting my arrival. The issues mentioned are pretty minor and I would happily stay here again. Also please note the hotel is pretty isolated without a car. Nearest supermarket Dixy is a 30 minute walk
ALEKSANDRA (10/5): - Отличный отель, расположенный в тихом местечке. Были с семьёй в масленично-восьмоемартовские выходные. Очень много было здесь детей! Была развлекательная программа для детей и взрослых: вечером музыка, днём игры на улице и внутри (тюбинг, каток, аэрохоккей, детская комната, аквагримм) и другое. Персонал приветливый и вежливый. Очень понравилась кухня, готовят замечательно! Спасибо поварам! Ужинать можно по меню, а можно взять шведский стол за 1500 руб. Здесь на территории есть так же небольшая ферма. Недалеко Истра и Звенигород, днём ездили смотреть эти города. Ещё здесь бассейн и сауна, хамам. Единственное что, бассейн уж очень маленький и неглубокий, какой-то детский, ни о чём. Ну и что вот не хватало в номере - так это вешалки для одежды в коридоре, в номере только один шкаф в спальной зоне и приходится верхнюю одежду туда носить, что не очень комфортно, можно сделать крючки на дверь и проблема будет решена. А так в номере всё нужное есть, даже утюг с доской, а чего нет, то можно попросить у администратора.
409madinan (8/5): A total surprise - My daughter and I stayed in this hotel twice. And must say that it exceeded my expectations. The service was very good and rapid. The food was very good. Facilities were clean. Breakfast was very satisfying. The pool and sauna areas were also very well taken care off. However there are TWO factors that I found not pleasing. 1) the food was a bit overpriced 2) the spa salon was EXTREMELY overpriced.
영훈 (10/5): 가족과함께한 베스트 숙박지 - 가족들과 보내기에 최적 특히 수영장 영화관운영등 최고
영훈 (10/5): 가족과 릴렉스 - 연말 가족과 편안한 숙박
anilt413 (10/5): Good hotel and stay - The people who work there are very kind and professional. The rooms are ok and the beds are comfortable. Also there's a Auchan in front of the hotel so if you decide to not go out you can always but some stuff there. The breakfast is decent.
Nikolay (10/5): Релакс на выходных. - Очень миленько и уютно. Девушки на рецепшн милые. Аниматоры очень приятные, ребенок с удовольствием отдыхал. Персонал вообще хороший. Спа тоже хорошее. Жена довольна. Я флоатинг капсулу попробовал. Вечером кинотеатр работает, самое то перед сном развалится на диванчике и на большом экране кино посмотреть. Брали полный пансион. Еда и ассортимент на 5. Из минусов только задранный ценник на воду и снеки у рецепшн. Бутылочка боржоми за 370 это как то многовато. А так отлично все!!!
isocronich74 (2/5): NOT HILTON QUALITY - I stay with my girlfrend in this hotel for week end !!!!! during the stay in the outside garden workers from 8.00 in the morning till end of the day ....sauna and hamam 20.00 already coold. in restaurant rude waithers and poor service !!!!! this is not Hilton standard!!!!!
Verified traveler (8/5): - Nice hotel close to Moscow for spend short weekend
Plushkind (10/5): Very nice - Excellent hotel in just about 40 minutes driving from Moscow city limits. Beatiful landscape and comfortable rooms. Might be a little bit busy on week-end. Excellent for families with small kids. Will come again.
Alex_leonov (4/5): Not worth the money - What we liked : Location . Hammam Animal farm Outdoor sauna Breakfast What we Didnt like : Extra charge for parking (500rub per day ) ; suite rates (~10.000rub per night ) ; gym ( very small , dumbbell row , 2 treadmills , one bike , one eliptical , and one precor multi purpose stand ) ; swimming pool ( 1.20m at the deep end and about 5 meters long , suitable only for small kids ) ; showers are worn out , locker rooms small and toilet and shower not in best shape ; cocktails at the bar were poorly made , dinner was poorly served , they served pasta to one person while others had to wait additional 20 min for hamburgers . The order took ~40 min to be served , we complained and got one dessert on the house . We were two adults and one teenager , so for us , there wasnt much to do . The hotel was full of small children . I preferred Radisson Zavidovo . Thank you
Fanya582 (6/5): Cozy place with poor service - The place, location, food and infrastructure of the hotel are very nice and well-planned. Meanwhile the service level discount the overall experience by several points: the staff is not polished, restaurant waiters talk with guests like with neighbours, coffee-breaks served for one company can be occasionally eaten by the other and nobody controls it... Too informal for the excellent client experience.
548lv (6/5): Not for a quiet weekend getaway - My family and I visited the Hilton Garden Inn for my mum's birthday. Our first impressions were not the best; we weren't greeted by a valet to help us with our luggage, something we tend to expect from the Hilton branch. We checked in smoothly with friendly concierge and a clean room. The soundproofing was quite terrible and we could hear the majority of what was going on in the corridor. Thankfully, there were no noisy people wandering about at midnight. As the hotel is situated outside of Moscow, there are a lot of small children as well as entertainment for them; some activities, such as a clown, would continue until about ten at night. The food was good (both a buffet and à la carte is available) and the hotel was kind enough to supply a birthday gift of fruits and some sweets for my mum. My favourite part of the hotel was the outdoor area. Plenty of beanbags for sitting under trees, a basketball and tennis court and a small farm complete with some chickens, ducks and boisterous goats (food for these animals is available at the reception desk for 100 rubles). The pool was pleasant but quite chilly as was the hot tub. This hotel is designed more for families with small children rather than those looking for a quiet weekend. There is a spa but I didn't try it. The price is very decent for two rooms for a night.
Sergey_Daday (4/5): The price does not match the quality - The price does not match the quality. For 150 euros in Europe in the village there are wonderful hotels with a great breakfast. And excellent bath and spa. Also parking in the garage of the garage cost 5 euros. There - 8 on the street! Only in Europe the average salary is 2000 euros, and in Russia 500.
T9355JKdavidk (10/5): Amazing hotel! - Very beautiful place with amazing nature around! Staff is extremely polite and willing to help, food is tasty. Rooms are clean and comfortable. I didn't use Pool, SPA and any other services - can't say anything about them.
131evgeniyl (10/5): wonderful staying for weekend - excellent service, delicious food, all facilities for kids, safe, clean and fresh. super banja and good nature for walks, run and sport activities bikes with childs seats personell always happy to support and help
dmitriyn395 (10/5): Birthday at Hilton New Riga - Our family spent a pleasant weekend at the hotel and celebrated my birthday. Definitely it's one of the best hotels for quality of service. Prices might be cheaper, swimming pool bigger but in general it's a good place for family holidays.
Verified traveler (10/5): - Not the first time visiting this hotel but it's as good as always. Of course it's very quiet this time of the year, very few people around which was great for us. Perfect place for a romantic trip just for 2.
Oleg (8/5): Good - Good hotel. Spa and pool well. Only restaurant is overpriced
Verified traveler (10/5): Great place when there are not many people! - The best time to book if you want to relax is off season - no many people and the pool is all yours :)
Ronnie (10/5): Service could not have been better. - The hotel was new and had a couple of teething problems but the staff resolved those quickly and more than made up for the small teething problems. The staff were as good as I have experienced and I have stayed in a lot of hotels around the globe. Nothing I asked seemed to be a problem. They went above and beyond the call of duty on a few occasions, but without being over-bearing. This hotel has hired well !!! The hotel had great facilities, good price. The food was very good also. My only small recommendation would be to turn down the lights a little in the main atrium in the evening to add to the atmosphere beside the fireplace. I dont often feel strongly enough to write a review (good or bad) but I felt it was necessary on this occasion. I would strongly recommend this hotel. Special thanks to the girls on the reception desk, especially Anna.