Castle Peak Hotel

Location: F. Cabahug Corner President Quezon Streets, Villa Aurora, Barangay Mabolo, Cebu City, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Karaoke
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Rooftop garden
• Bulk dispenser for toiletries

Rooms Available

• Grand Superior Double or Twin Room - Leisure

  Room features a refrigerator, a satellite TV and an private bathroom.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Additional toilet
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Deluxe Double or Twin Room - Leisure

  Fitted with windows, this larger and newly refurbished room offers bathtub or shower facility.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• shrestha (7/5): -
• Rogelio Jr (8/5): -
• Nick (9/5): - Good location, nice food and great 9th floor bar
• Del Puerto - Narciso (7/5): -
• Jeanevive (1/5): - Nothing Food was terrible !! Ac won’t cool the entire room. Bidet won’t work! Tv won’t work! Don’t even have slippers to use! Staffs are lousy! It’s like tired all the time! Booking for a Mother’s Day buffet dinner and we just got on time they just told us they’re running out of dessert! Knowing the buffet time was 7-10 pm. Our reservation was 8pm! Rooms smells like old cabinet
• Myla (8/5): -
• RUFAIDA (10/5): -
• JOHN (8/5): -
• Tahel (7/5): -
• Liberty Alexandra (6/5): a decent place to stay at a very reasonable price. - Staff offered a good discount with free breakfast -- courteous and friendly staff. free bottled water everyday. they are modernizing elevators during our stay, thus the limited use of elevators. Hair dryers have maximum time limit of 1 hour to use.
• Yvonne (6/5): - Location wise Nothing
• Maria Livey (10/5): -
• Folesterio (7/5): Review - The staff customer service The amenities
• Richard (1/5): Sucks we check in to another hotel - Friendly staff Let’s see when I first check in there was poo in the toilet hot waiter not working WiFi not working and also elevator not working too
• Jennette (6/5): -
• Jennette (5/5): Survived - - The location - the buffet breakfast - the friendly staff There's cockroaches. I requested to be moved to another room only to find out there's more cockroaches playing around so I stick to my old room. Hopefully this will be addressed by management and do a serious pest control all over the hotel.
• Shishe (10/5): -
• CHRISTIAN (9/5): -
• Mina (8/5): -
• Manondo (8/5): -
• jan (8/5): -
• Melecio (9/5): - The room is clean and comfy. The aircon is not cold enough for me, just so so.
• Luis (9/5): -
• Takahashi (7/5): -
• Sherwin Keith (7/5): -
• Jeremy (10/5): -
• algere (10/5): -
• Liza (9/5): Good to stay - Clean
• Isabel Maria (10/5): Muy buena calidad/precio - Comodidad y limpieza
• sanderson (7/5): Pretty good place - Friendly helpful staff Cool facilities Not too much to see in the area.
• Jason (8/5): - Great place and really friendly staff great price
• xpxpxpxpxp (10/5): will stay again - everything was just there :) pool was closed, you have to punch the button of the elevator for it to work
• Luis (9/5): -
• Jasmin (9/5): -
• Thomas (8/5): Affordable place in a good location. - The bed was comfortable and the Hotel restaurant was very good. Staff were helpful. The swimming pool is working. It is small but refreshing. My first room had no windows, but they moved me per my request. It was not listed on booking.com
• Rhodora (9/5): - Ok. No comments.
• Michael (7/5): I enjoyed my stay there - Nice hotel with very good service. I enjoyed my stay the room were comfortable and very affordable. The hotel is on a very busy street. If you’re in one of the rooms upfront, you’re gonna hear a road noise.
• John Carlo (10/5): -
• manilia garciano (8/5): ingen luksus, men masse høyer kvaliteten - Vi kommer tilbake to uker i april eller mai, god mat, bra gym, hyggelig på alle måter! Mannen ut skaffet drosje, ble belønnet for det! BRA mat men møblene burde vel byttes ut, sofaer i baren var vel slitte!
• Gilbert (10/5): -
• PASTOR (8/5): relaxing - Vegetable meat
• LOURDES (8/5): -
• YI TING (8/5): -
• Daisy Ayres (10/5): - Great location and comfortable room Glass table top missing, in the room
• Melis Jouke Anne Emil (7/5): - De kamer De drukke weg in cebu
• C (10/5): -
• Nimfa (5/5): - Location wise Housekeeping, no enough stock of toilet paper, service is so slow, aircon is broken
• omar (1/5): - The location It was not clean. The room floor was dirty and the sheets. The shower was also dirty
• Jerwin (7/5): As my daughter say, give them a chance to improve, hopefully. - The room was decent. They clean the room every day. Hotel location is quite good since there was less traffic and not noisy. Food for breakfast was nice, kudos to the cook. Spa services was great, thanks to the lady assigned at the spa front desk and to the masseur. I choose the hotel primaly because of the pool which was requested by my daughter, unfortunately it was out of service for the 3nights of stay which was very disappointing. They should have clarified it in thier property profile, it was very misleading and dishonesty not to disclose it in the website or in booking.com since booking is non-refundable. The requested queen size bed plus single bed was not made available upon check-in and we were made to pay for the extra bed for 3nights which was expensive. Wifi was very slow for 1night and 1 day and tv was not available also during that time due to “maintenance as they say. Staff should be more accommodating and recieve their guest specially to kababayans (not only to foreigners) with a hapoy heart.
• Anthony (9/5): -
• Mark Hoven (9/5): -
• Michelle (7/5): Awesome room! - the room is clean and comfortable..
• Edjumarie (5/5): - Close to everything Poor maintenance department
• Edjumarie (4/5): - Close to everything No hot water
• Ymbong (10/5): -
• alice (4/5): - Die Lage & das Personal Wir hatten kein Fenster im Zimmer. Es gab keine Klimaanlage im Fahrstuhl oder in den Fluren, nur auf dem Zimmer und in der Loby. Der 8. Stock sah ganz schlimm aus und wir konnten nicht schlafen, da im 9. Stock Party war mit extrem lauter Musik.
• Maria Bettina (6/5): -
• peterkjaermarketing (6/5): Degrading - It's one of my stable places and I enjoyed the bar and the beds My room was superior deluxe, and it was recently renovated, but they did a bad job, paint stains and poorly finished. Also the carpets on the flooring in the hallway going to your rooms are heavily stained and looks dirty, seems like management don't really care that much anymore.. sad.
• Rovielyn (6/5): Good experience - The room we booked had a free buffet breakfast, but the receptionist said it didn't apply to online booking, there was no access to the pool site during the morning, they said it was due to maintenance, it is accessible by 1pm our check out until 12pm. My family and I were able to relax because of the softness of the pillows and bed. However, my body and my husband's body were itchy. The bed itself seemed to have small insects, there were a lot of red spots on the side of our body, on the stomach side. I think the bedding needs to be replaced because it has not been used for a long time and has been exposed to dust. No internet connection for the whole night stay until morning.
• IURII (9/5): -
• IURII (9/5): -
• Сергей (5/5): Пойдет только переночевать одну ночь - Удачное расположение, шустрый интернет Номер без окна, конура, кондиционер старый шумный, встроенный в стену, спать с ним невозможно. Из душевой идет вонь канализации. Одна карточка и уходя из номера кондер отключается, в итоге все влажное и с запахом. Нет места для хранения одежды. Бассейн закрыт. Тапочек нет
• Ybanez (10/5): - The reception are so accommodating we are so welcome when we arrive
• Michael (10/5): -
• Bustamante (9/5): -
• Mary jane (8/5): -
• Gabuya (2/5): - I dont like the property its not clean the air condition is not working and the refrigerator is not working also
• schobbe (8/5): -
• DC (10/5): -
• Patricia (9/5): - Staff and it was clean
• John (8/5): -
• Nick (8/5): - I like the 9th floor bar and the food at the hotel is good
• Rommel (1/5): -
• Dirk (8/5): Comfortable stay in central Cebu with nice views over the city - The room was absolutely ok in size and comfort, the bathroom including the shower was also clean and spacious. The bed was comfortable. The view from the top over Cebu was really nice. Cannot comment on the breakfast as i just did w/o it. Only the "roof top pool" in the Spa area was a littler underwhelming (very small)
• Bibiana (10/5): - Todo fue muy bueno, lo mejor el personal! Muy amables
• Fritz Jan (9/5): - Sehr nettes Personal
• Fritz Jan (9/5): - Sehr nettes Personal
• Cristina (6/5): - Friendly and accommodating staff. Quick response to requests. None
• Canlas (10/5): - Everything
• BERNARDO FERNANDO (8/5): -
• BERNARDO FERNANDO (8/5): -
• KC (4/5): - Extended my reservation and ran into more issues today. Not happy with the front desk inability to resolve the most basic issue. Just frustration.
• KC (6/5): - This used to be my go to spot in Cebu. It was dated but the staff was super nice and it’s a great location. On this stay however I’m quite disappointed. The front desk staff simply can’t correct super basic issues. Some nights the WiFi just dies, and the hotel pool was closed for maintenance for most of my stay. Too bad about this one, this used to be a such a relaxing experience.
• Bethlehem (1/5): waste of money - none at all old building and the receptionist staff needs more training
• Jeffrey (8/5): -
• Agnes (3/5): Disappointed. - The staff is friendly. The hotel looks not the same as the photos shown here, it‘s old, the room is small and does not have windows. Facilities are also outdated. When you have a room on the 8th floor, expect that you will hear loud noises from the 9th floor (lounge). They do not practice Ruhezeit.
• Mark (8/5): - Excellent courtious staff
• Charles (10/5): -
• Mukti (2/5): - Misleading Hotel but Excellent Expedia Support! Rating: ⭐⭐⭐⭐⭐ (5/5 for Expedia) Review: The hotel room was nothing like the photos – it had a fake window (just a screen with a wall behind it) and no ventilation, making it unbearable. However, Expedia’s support team was incredible! They helped me immediately, assisted in booking a new hotel, and processed my refund right away. I’m truly grateful for their prompt and professional service. While I do not recommend this hotel, I highly recommend Expedia for their outstanding customer care. ---
• JONICEL (9/5): -
• Ella Frez (10/5): -
• Halley (10/5): - Very nice to stay and same time enjoy with pool, spa and bar with karaoke with friends
• shane (6/5): - We liked the area around the hotel , there are many dining openings in walking distance.
• Wylie (10/5): -
• CHRISTOPHE (8/5): -
• Anne-Katrine Kjær (4/5): Værelse uden vindue, ikke rart! - Beliggenheden Et værelse uden vindue?? 😳 Og der lugtede af lim/ kemikalier ude på gangen på 7. Sal. Ret ubehageligt
• John Luke (8/5): -
• Jimmy (10/5): Exceptional - Accessibility to all shopping malls NA
• Antonette (8/5): Very good -
• Tolentinto (8/5): Very good - affordable the ref is broken

Photos