Palace Hotel
Location: 40-46 Jalan Masjid India, Kuala Lumpur, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Central Location
Situated in the vibrant Little India District, Palace Hotel offers easy access to Putra Station and key attractions like Chinatown and the Petronas Twin Towers.
Vegetarian Restaurant
Indulge in delicious vegetarian dishes at the hotel's onsite restaurant, catering to various dietary preferences and ensuring a delightful dining experience.
Convenience and Comfort
Enjoy amenities such as free Wi-Fi, air-conditioned rooms with modern facilities, and 24-hour front desk services for a seamless stay in Kuala Lumpur.
To book your stay at Palace Hotel and immerse yourself in the rich culture of the city, make your reservation now!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the hotel does not accept debit cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Public transport tickets
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Charcoal grill
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Twin Room
The room comes with 2 single beds. It is air-conditioned and features an attached bathroom. This is a non-window room.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Budget Twin Room
Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
The room comes with 2 single beds. It is air-conditioned and features an attached bathroom.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room
Offering more space, this room comes with 2 single beds. It is air-conditioned and features a mini-bar and an attached bathroom.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Family Room
Offering more space, this spacious room comes with 2 single beds or 1 double bed. It is air conditioned and features a mini-bar and an attached bathroom.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Double Room
This double room has a seating area, cable TV, and tea/coffee maker, and comes with 1 double bed. It is air-conditioned and features a mini-bar and an attached bathroom.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room
This double room has a seating area, cable TV, and tea/coffee maker, and comes with 1 double bed. It is air-conditioned and features a mini-bar and an attached bathroom.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Twin Room
The room comes with 2 single beds. It is air-conditioned and features an attached bathroom. This is a non-window room.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Haslina (1/5): - The environment is not good, too many outsiders (international workers).
- HAFIZ (7/5): - Berada ditengah bandaraya serta lokasi nya yang strategik Perabut agak lama dan pintu bilik tidak dapat dikunci dari dalam
- Venkatesh (5/5): - Toilet hose broken. No spoons. Kettle was dirty.
- Raza (10/5): -
- Harni (7/5): - mudah untuk dapat tempat makan dekat dengan hotel. tempat shopping yang dekat tanpa guna kenderaan awam. cuma berjalan kaki sahaja.
- Vishal (8/5): - Proeprty was good but hotel asked for extra 15 ringgit per person so in total we paid 60 ringgit. Dont know what was that for
- Ari (8/5): -
- Norita (8/5): -
- Nani (10/5): -
- Ahmad Irawadi (9/5): -
- Baklin (8/5): -
- Zenati (2/5): - Très sale pas hygiénique.
- MOHAMED ARIFEEN BIN (10/5): - Best
- Przemek (1/5): - Nic Brud, pełno karaluchów i smród nie do wytrzymania.
- irudhayaraj (10/5): - Good
- Dharmalingam (9/5): Excellent - Staff No indian chennals in tv
- Said (8/5): - La réception est très sympa. J'ai pu laisser une semaine mes valises en stock chez eux Besoin d'un petit rafraîchissement
- Aliif (3/5): - Kedudukan yang strategik. Belakang hotel Jalan Tar. Jalan sikit jumpa sogo KL. Staf mesra. Kebersihan di hotel ini sangat tak terjaga. Di salah satu bilik kami, penuh bersepah rambut rambut keguguran. Selain itu, comforter dan sarung bantal kotor dan tak bersih! Ada kesan kesan kotoran. Bilik kami semua "berbau". Ada satu bau macam bau lembap dan tidak menyenangkan.
- Amin sukran hilmi (9/5): -
- Jumadil (7/5): -
- dananjaya (7/5): -
- Maan (6/5): -
- NORIDA (4/5): -
- Kurt (6/5): - The hotel room was fine, low cost good value. Close to train station and KLCC is 30 minutes walk. the location is just too noisy , not one decent nights sleep.
- Farahain (10/5): -
- ikraam (8/5): -
- MOHAMED ARIFEEN BIN (7/5): -
- Zamazim (10/5): -
- Zamazim (10/5): This is my 2nd stay. I was here back in 2023 and now again in 2026. Amazing place - Amazing Nothing much
- Shahida (8/5): - Near public transport ..near pasar malam..love to stay here.
- Rabaah (8/5): -
- Sarfraz (10/5): -
- miss balkees (1/5): - nothing at all! its a hunted place guys! at 1st they a usual when you booked online they will give you rooms that located very far from other room yes it is they given me room that located behind , imagine at 11pm still noisy, ive complaint several time but they simply said already knocked the guest room but no one open, but when at 1pm still noisy ive bad feeling its not human! so i called the reception again asked for room changing, but you know what they guys said, no room available all fully booked! so i said you thought i dunno know what noise is that, at 1pm no human will be running here and their and pulling chair! i know exactly its something else, so after few minute the security came knocked my door and said wanna change room , wahhh so sudden got empty room! but when i walk out the room i can see most of the room are empty on that night, so the receptionist are lying! ladies out there never check in to this hotel if you are planning to stay alone! its haunted!
- IQBAL MOHAMMED (10/5): - Good maintenance
- Abul Hassan (7/5): -
- NIMALAN (10/5): -
- Shiama (3/5): - Location very central and convenient to get around and find places to eat. Right front of a police station. Dirty lifts and corridors. Strong smell of cockroach in the bathroom. Lift wasn't working upon check out. Never again!
- Tehmina (1/5): Short story: i really unstaidfied to stay here is this hotel the receptionist not professional - Only and only the location thats is near to my ceneter 1st of all there is very bad smell in the room , and also i came at night like early morning and the receptionsit attitude is very very bad he is rude and loud that time i was not having any option otherwise for sure i will not stayed here
The receptionist in the night shift i dont like his attitude anf houskeeping staff are very nice
They are very professional and very kind also the day shift receptionsit very kind Nd happy soul. Thanks
And there is no cleaning no shampoo provided no sleeper provided and even they keep the cattle and cup for coffee that was very unhigenic , the overall i really have bad experince with this hotel i will never ever recomend to my any friend thNks
- Pak Long Homestay (9/5): -
- K (8/5): -
- GHANI (8/5): -
- nur (8/5): -
- Demetrius (8/5): - Very simple property vegetarian restaurant attached really good food but limited choices for food nearby also room bed was lumpy area safe close to city center kind of noisy most times in area not hotel only shopping nearby is jewelry and some clothes if looking for simple cost effective place this is it no frills
- ain (6/5): -
- Zakaria (10/5): -
- Idrus (8/5): -
- Mohammed iqbal (6/5): -
- Mookesh (8/5): -
- David (10/5): 21 ans après - Je suis revenu dans cet hotel 21 ans apres. Emplacement idéal. Quartier indien, vivant, populaire et proche de la mosquée emblématique "masjid india". coup de coeur. Chambre faites tout les jours Un peu glauque lol
- Mohammed iqbal (5/5): -
- HALINA (8/5): bilik yang sangat sesuai seperti saya booking. tingkatkan kebersihan terutama bau asap rokok - mudah mencari tempat makan Receptionist yang baik
- Munisami (10/5): Just wonderful! Best Budget hotel. Everything so close - The staff is wonderful! Little bit old now.
- Salleh (8/5): - Good Good
- Al (9/5): -
- Mohd Khairul (1/5): -
- ARYNA ALISHA (10/5): -
- Kazi (8/5): Very good -
- Chikuri (6/5): good overall to stay as for me i stayed there since my first visit to Malaysia, 20 yr - good place to stay but only thing that taxi get difficulty to reach near the hotel. no comments
- THAKKER (10/5): - Hotel is near by vegetarian restaurant.and market walking destination.hotel staff good .Hotel need mantaince .very old no tea table in room .no refrigerator in room before i stay last year refrigerator in room and table also in room .now hotel need renovation
- Saxena (8/5): Ok - Location No break fast available
- Amy (8/5): Very good -
- Sriram (9/5): Superb -
- Abul (5/5): Passable - Many times I stay there when ever I travel I used to prefer Palace hotel only but this time too much cockroch issue kindly clean the property from cockroch
- Jepeir (7/5): Average satisfaction - Strategic lications Old furniture
- Amy (8/5): Very good -
- Mohamed (6/5): Pleasant - Location.
Very few staff were exceptional others need to be more friendly Rooms are not clean Had cockroaches in toilet
- Muliani (7/5): Good -
- Perera (6/5): Pleasant -
- Malick (4/5): Disappointing - No fridge no properly cleaning Aircon all old not enough cooling
No toothpaste no tooth brush totally less satisfaction 🤒😔😔
- Mohamed (1/5): Bad -
- Mohamed (6/5): Pleasant - location was excellent
some of the staff very helpful and friendly could be more cleaner
whilst most of the staff were very good a few need to be more hospitable
the hotel needs a refurbishment as experienced leaks in bathroom
- Sekar (2/5): Very poor -
- Emy (8/5): Very good -
- Hj (5/5): Passable -
- Mohamed (10/5): Exceptional -
- Samsudeen (6/5): Pleasant -
- Farhan (7/5): Budgetary, Comfortable & Convenient - Roads Were Closed for a Couple of days
- Rubithani (5/5): Passable -
- Safiee (8/5): Very good -
- Jasman (9/5): Superb -
- Anonymous (8/5): Nice place to stay -
- Ganilin (10/5): Exceptional -
- Norazmah (10/5): Exceptional -
- Mohamed (10/5): Exceptional -
- Mastinah (10/5): Exceptional - Wonderful place.
- Lina (5/5): Passable - Uncomfortable about safety
Long Short
- Ismail (7/5): Good -
- Ari (10/5): Exceptional -
- Hidayatil (8/5): Very good -
- M (10/5): Very nice place. Convenient for everything - All was excellent
- Ari (10/5): Great value for money, good location, great staff - The staff went out of their way to help us. N/A
- Mohamed (5/5): Avoid - Nothing Very old and dirty hotel. Beds not comfortable and cockroaches in the room. Carpets and curtains all old and very dirty. Not worth the money at all. You can get a better hotel for a the same
Price.
- Sivanathan (2/5): - Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver.
very bad hotel= never stay again.
- Mohd (8/5): Very good - All ok base on location and rate -
- Hajra (7/5): Good -
- Rajesh (6/5): - Location was ok.
- Mohammad (8/5): Very good - Good hotel,cheap Good for sleep and shopping
- Nur (4/5): Disappointing -
- Iwan (7/5): Good -
- Vedavyasa (2/5): Very poor - Except the Sangeetha restaurant nothing is good. We stayed here 4 times before COVID and was good but now it’s vey poor. Rooms were not clean, cockroach in the room also it’s very small.Not worth for money.
Photos