Hanoi 20 Hotel & Apartment

Location: 93 Doi Can , Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double or Twin Room

  Air-conditioned rooms are fitted with a sofa seating area, a flat-screen TV with cable channels and tea/coffee making facilities. Private bathrooms include a bathtub and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

• Family Double Room

  Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

• Deluxe Double or Twin Room with City View

  Air-conditioned rooms are fitted with a sofa seating area, a flat-screen TV with cable channels and tea/coffee making facilities. Private bathrooms include a bathtub and free toiletries. Rooms feature additional space with a city view.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

• Junior Suite with Balcony

  Air-conditioned suites are fitted with a sofa seating area, a flat-screen TV with cable channels and tea/coffee making facilities. Private bathrooms include a bathtub and free toiletries. Large suites include a private balcony with a lake view.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

• Deluxe Family Room

  Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

• Junior Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a mini-bar, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

• Queen Suite

  This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

Guest Reviews

• Nikolay (6/5): -
• Albertus (7/5): -
• Adnan (10/5): Highly Recommend It - Conveniently located in the heart of Hanoi, this hotel was perfect! Everything from the front desk to the room and excursions couldn’t have been better. When we were checking in, the staff went above and beyond with our accommodations!
• Emma (8/5): -
• Jozzy James (10/5): - I was impressed by how helpful the staff were
• Maria (8/5): -
• Solange (9/5): -
• bella (3/5): -
• Sophie (7/5): Locale - Le petit déjeuner est copieux et varié. Le lit est confortable et propre Le personnel est attentif. Les chambres sont grandes Insonorisation au niveau des fenêtres donnant sur la rue. La douche et les toilettes sont séparés. Les cafards… alors je sais qu’il peut en avoir souvent beaucoup et la je trouvais qu’il y en avait partout. Je n’ai même pas utilisé l’armoire car il y en avait dedans. Des petits comme des grands. Je n’ai pas prévenu la réception car je pense que c’est commun pour la saison.
• Patrick (5/5): -
• enzo (10/5): -
• Lilan (9/5): 晚上睡覺時，街道上車子聲音很吵 - 2 bedrooms and 2 toilets Noise
• Jennifer (10/5): We would recommend to others and would stay again if we are in Hanoi. - Very friendly and helpful staff made it easier to find our way in a new city. The breakfast was excellent and the staff prepared breakfast early when we went on early excursions. Everything was clean and comfortable. We liked everything about the hotel. We cannot fault the service from staff or the facilities.
• Michael (9/5): Great. - The location, the tourism around the hotel was not as much as you would find in the Old Quarter. Also the staff were delightful and open for any questions at any time. The window to the bathroom
• Menegazzo (7/5): -
• Vincenzo (8/5): - Hotel accogliente e pulito, stanze abbastanza grandi. Biancheria ok. Prese di ricarica lontane dal letto. In complesso buona soluzione e buon rapporto qualità prezzo.
• JANGWOO (10/5): 감사합니다 최고 - 숙소는 방이 좋고 화장실도 좋았습니다 자유롭게 쉬게 되어서 아주 좋습니다 조식도 아주 맛있었습니다 호텔주변에 맛집이 있어서 좋습니다 티브가 사용하기에 불편했습니다 티브볼수있게 했으면 좋겠습니다
• Anzai (9/5): -
• Alexander (7/5): - The hotel is located close the the mausoleum in a nice street with lots of life. We had a family double room, which was really spacious. The beds were soft. The personelle at breakfast seemed uninterested and was watching some sports match on the phone with loud sound on.
• Mai Aye Aye (7/5): -
• christophe (9/5): - Hotel sympa chambre correct et propre, bon petit déjeuner varié.
• Victor (9/5): -
• Max (9/5): - Fijn hotel, goede rustige locatie maar tegelijkertijd wel erg centraal in de stad. Vriendelijk personeel en prima kamers. Dagelijkse schoonmaak, lekker! Ontbijt 1 keer geprobeerd, dat was goed. Badkamer prima, een verstelbare douchekop of regendouche zou een verbetering zijn. Daarnaast bleef het water niet erg lang warm.
• Martin (8/5): -
• David (10/5): - Les personnes travaillant dans l’hôtel étaient formidables !
• Aleksandr (9/5): -
• Madaline (10/5): Great location, excellent staff, I will be back :) - The staff were wonderful-helpful and very friendly. The breakfast was fantastic, and the hotel is in a very good location. NA
• Piotr (9/5): Very nice place, great, tasty breakfast. The room was clean and everybody was very helful. 9/10 - Very tasty breakfast
• Vibhor (8/5): -
• Izabela (10/5): -
• Guy (10/5): Big up Quin! - We don’t usually leave reviews for places but this hotel was great! It’s very good value for money - the rooms were clean and spacious, the bed very comfortable and the staff were excellent. Especially big shout-out to the lovely Quin who helped us booked the Ha Giang Loop and was always available over WhatsApp! Would recommend this hotel to others! Nothing
• Bianca (7/5): Günstig aber gut - -großes Zimmer und gemütliche Betten - freundliches Personal - Wäscheservice vorhanden (60.000 VND pro KG) - leckeres und abwechslungsreiches Frühstück - fussläufig paar Minuten zum Ho-Chi-Minh Mausoleum gelegen - teilweise nicht ganz so sauber z.B. die Bettdecken unter den Laken waren fleckig - Möbel etwas alt und abgenutzt
• Agustina (10/5): - La mejor cama que dormi en todo mi viaje por Vietnam 😍 Todo fue perfecto
• François (7/5): -
• Anton Malkov (9/5): -
• Michael (10/5): Very helpful and friendly staff, good room and location. - Staff were very helpful and accommodating, they allowed us to check in before 2pm as our room was available. The breakfast was very good, the twin room was big, and beds were comfortable.
• Trung (10/5): - Staffs and location None
• Frank (8/5): - Personal (Dame an der Rezeption) top, freundlich und über das notwendige Mass hilfsbereit Zimmer etwas alte Möbel, in die Jahre gekommen
• Sara (3/5): Evitar - Aunque cerca de una calle ruidosa, estaba cerca de las embajadas que da seguridad. Me dejaron hacer check out un poco más tarde. Necesita mantenimiento, el baño tiene humedades. Las ventanas no cierran y se escucha todo el ruido de la calle. Se escucha todo el pasillo. El desayuno es pésimo, la fruta con mosquitos. Me pusieron en una habitación supuestamente “mejor” pero era horrible. El frigorífico suena toda la noche porque está junto a la cama.
• Hawaii (6/5): -
• Tuyen Rubi (10/5): -
• Châu (9/5): -
• shreeji bhaskaran (9/5): - Very helpful front office staff
• Andreia Filipa (10/5): 5 estrelas - Tudo! Correu tudo bem e todos foram muito simpáticos!
• Romain (3/5): One night stay in Hanoi, disappointing hotel, you can find better for this price range. - It was 10 minutes by feet from where we should be early morning. The woman when checking in was nice. Breakfast was crowded even 6:30 am and food was not very good. Poor choice of food and difficult to get a seat / table.
• Giulia (7/5): Ottimo rapporto qualità prezzo - La struttura era abbastanza pulita e lo staff molto accogliente e gentile. La struttura non rispecchia le foto online. Si consiglia manutenzione camera e bagno
• Anders (9/5): -
• Donald (8/5): A nice place and good value for a stay in the Doi Can area of Hanoi. - It was a great location for my time in Hanoi. The staff were fantastic I was literally stranded in my room from 1pm one day until the next morning without power because the entire district and hotel entrance were flooded due to typhoon rains in Hanoi. Since, I couldn't go out the whole day, I ate the snacks in the room. Given the fact that I couldn't leave the hotel because of flooding and given the fact that I didn't have power in the room for almost 18 hours, it seems as if they might have waived the charges on the snacks and sent out some sort of acknowledgement about the loss of power.
• Bean (6/5): - Phòng cách âm kém, thang máy và nội thất cũ
• Marek (9/5): -
• A (10/5): -
• frederic (10/5): Un hôtel où il faut être à hanoï - Chambres spacieuses et surtout le personnel au petit soin bravo pour votre accueil
• Huu (9/5): Superb -
• Dilrukshi (8/5): Very good - Breakfast was very good
• Hutinet (10/5): Exceptional - The hotel is well located, close to many museums and a short taxi ride from the center. There are very good restaurants within walking distance. The rooms are spacious, clean, and cleaned daily. The staff are lovely. Breakfast is a buffet. Really good for the price
• Jack (10/5): It is an exceptional stay and i recommend it to everyone. - The hotel was exceptional we were really amazed. The rooms were big and clean while the facilities were great. The breakfast was so delicious. The staff was very friendly and help me with all the things that i needed. The bathrooms were also big with big mirror. The hotel room we had also had a fridge not just a minibar which was great. lastly the room also had heater which can help in really cold days. I would give the hotel 10/10 and recommend it to any one who is planning to go to Hanoi. Great staff i have almost no issues even when staying for a long time but there is one thing that the hotel can improve on which is reduce the noise from both outside noises from street and inside the hallway somehow. Maybe some sound proofing. It can affect sleep quality of light sleepers but not a really big issue.
• Stella (10/5): Exceptional - I had a wonderful stay at this hotel. The room was clean, spacious, and well-equipped with everything I needed. Delicious breakfast. Staff were extremely friendly, helpful, and always ready to assist with the front-desk open 24/7. With such great service and quality, I believe it's definitely worth the money. I would happily stay here again!
• Cao (10/5): Exceptional -
• Nebojsa (3/5): Decent - The Staff is excellent, very professional and helpful. The property needs some serious upgrading and renovations.
• Vadnjal (8/5): Overall it was a nice stay! The staff is really nice, they serve a great breakfast and location is really good. -
• Eva (8/5): Very good - Spacious room, super large bed, very good location, staff are nice and the breakfast has a really good variety. Quick wifi. The AC placement was brilliant in our room, I love it when it doesn't blow directly on our faces. The room was a little tired, especially in the bathroom with some cracked tiles. Cigarette smoke smell was coming from the bathroom, probably through the vent. The bed was on the softer side, could be a tiny bit more comfortable.
• Steven (9/5): Happy to have found this nice hotel. - Nice and spacious room. Great breakfast. Friendly staff. Just a little far from old quarter.
• Alain (9/5): Superb - Friendly and helpfull employees. Nice breakfast buffet. Good location. No noice at night . Good price Quality. Sooner or later a renovation of the floors in the room and corridor will be needed.
• Kishore (8/5): Very good -
• Wang (4/5): Not very clean, not what I expected - Staff is kind Smoking smell everywhere
• Nara (8/5): Great! - Ali who helps us everything was nice, and polite. Well connected location 10/10 ✅ Old facility, but acceptable
• Richard (6/5): Pleasant -
• Nadine (8/5): Very good -
• Oliver (9/5): Great value for money with a good breakfast and clean room at a top location. - The location was great and the room was big enough, clean and with a very comfortable bed. Breakfast buffet was included in our rate and had good choices for everyone. It was also possible to order scrambled eggs or omelette, Soup etc. which makes it a great value for money. Next to the hotel you find basically everything you might need. We had to check out early morning at 5 am and the receptionist offered a breakfast box for take away the next morning. So instead of buying Banh mi and coffee somewhere early morning before our train ride, we expected to get breakfast for take away at the check out. Unfortunately the staff member who offered us this great service, was a new staff member obviously and didn't forward the info to the kitchen the day before even though he wrote down time and room number so we had to get on the train without anything.
• Alexis (10/5): Exceptional -
• Anna (8/5): Very good - Friendly and willing staff. Hotel arranged trip to Ha Long include taxi to meeting point. Great breakfast.
• Anna (10/5): Exceptional -
• Shemaiah (10/5): what more can i ask for - amazing breakfast,friendly staff and prime location
• Yvettee (10/5): We had an awesome stay. The place is very accessible. - I really like the sumptuous breakfast, the location, the cleanliness, the accommodating staff, and affordability of the price. We smelled cigarette smoke at nighttime in our room. It could be the occupant of the room beside ours or somewhere else. We had to turn on our exhaust fan to eliminate it.
• Shemaiah (10/5): amazing and excellent - the breakfast was amazing, the staff were so helpful and friendly nil
• Darren (9/5): Brilliant experience of Hanoi city, in a great location. - Breakfast was good, location was brilliant, staff very good. Lots of options for dinner just outside the hotel. The other guests, very loud talking in the common areas all hours.
• Wong (8/5): Extremely helpful and friendly staff, good value for a comfortable stay - There were many choices including hot and cold local food.
• Mancusocristian (8/5): Very good - Tráffic is terrible
• Wei (8/5): Very good -
• Paul (9/5): Superb -
• Alisa (9/5): Superb -
• Lauri (7/5): Good -
• Karen (10/5): Exceptional - The bed was very comfortable!!! A little distance from Old Quarters so the area was not noisy at all at night. Easy to move around with GrabBike. Staff was very helpful and friendly too. Loved the breakfast buffet
• Thelma (10/5): Quiet room and a comfortable stay! - Good breakfast, friendly staff, comfortable room. No complaints!
• Hao (8/5): Very good -
• Dennis (7/5): Good - The staff was super nicee, the room was spacious and clean and really close to the center. Breakfast was good.
• Adam (10/5): Exceptional -
• Talha (8/5): Very good - Very friendly staff, would attend to the main gate even if we arrived late on the weekend. We never really had the breakfast, but there was great coffee near by beside the lake. There was a Circle K 5 mins walking from the hotel so that was great! Would've loved to try the pool hall as well but didn't get time. The room was super clean, we opted for one with a terrace and that was the best decision ever. The water gun (bidet) beside the toilet had TOO MUCH pressure lol! Would recommend the hotel to kindly look into that. :)
• Oleksiy (10/5): Exceptional -
• Yasemin (10/5): Wonderful stay in Hanoi - We liked our room very much, there was a bathroom with shower and shower wall, a window in the bathroom, a large fridge and a great bed in which we slept very well! The breakfast was very rich, delicious and extensive! The hotel is very close to the Ho Chi Minh Mausoleum and Train Street is also within walking distance - all in all a great location and yet quiet for a good night's sleep. The entire hotel staff deserves special mention. All the staff are extremely friendly, helpful, motivated and always endeavour to please the guests. They always go the extra mile to fulfil guests' wishes. Mr Tommy also arranged two day trips for us which we were more than happy with - we can only highly recommend the professional agency they work with. We were more than 100% satisfied with the Hanoi 20 hotel & apartment and would love to come back - in the meantime a clear recommendation for other guests! We were more than satisfied with everything - thank you all so much! ♥️💐
• Michelle (8/5): Very good - It was really clean. Breakfast was not suitable for vegans for vegetarians a bit more.
• Haimantika (6/5): Pleasant - The rooms were spacious The building is room, so are the rooms, and it isn’t very clean.
• Ngọc (10/5): Great - I had great time stayed in this hotel everything just perfect from the check in time to check out staff was very helpful and warm wellcome especially breakfast with many option which can be make you enjoy,room is clean not too big but enough for comfortable ,don't have any compalin about this place, good job and keep it up thanks a lot Nothing
• Alisa (10/5): Great - Great experience staying here, friendly and enthusiastic staff. Breakfast has many options, I really like pho for breakfast. There are many restaurants around, I had Hue beef noodle soup for lunch, banh xeo for snack and banh cuon for dinner. It was so delicious, I had so much fun. Thank you very much to all the hotel staff.
• Izzzmini (10/5): Exceptional - Clean hotel and friendly helpful staff
• Filthy (9/5): Superb -
• Laura (7/5): Staff really helpful, breakfast good selection. A bit noisy due to our room close to a billiards venue with loud music p - Friendly staff and good value for money Not exactly like the photos. Room a bit well worn but clean
• Brenton (8/5): Very good -
• Matilde (7/5): Good -
• Michelle (2/5): I don’t understand why they have 9.0 score… - The staff was nice. The hotel smells like cigarettes! It’s horrible; although the staff will tell you that they ask guest not to smoke… it’s not enforced in any way (there is literally “ash tray” right next to the elevator. The rooms are old and run down. There is so much mold in the bathroom, stains on the furniture. I don’t recommend staying here and definitely wouldn’t come back.

Photos