The High Line Hotel
Location: 180 Tenth Avenue, New York, New York, 10011, New York, US
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Breathtaking Views and Exceptional Amenities
Take in stunning views from the terrace and garden while enjoying complimentary Wi-Fi. Benefit from concierge services and a nearby fitness facility. Satisfy your cravings at the hotel's cafe and bar. Also, appreciate features like dry cleaning, a 24-hour front desk, and multilingual staff.
Comfort and Connectivity
Relax in one of the 60 air-conditioned rooms with flat-screen TVs and free Wi-Fi. Unwind in private bathrooms with designer toiletries. Stay entertained with cable TV and enjoy conveniences such as safes and desks.
Explore the Surroundings
Centrally located in New York, steps away from The High Line Park and Chelsea Piers. Discover attractions like Chelsea Market and Fashion Institute of Technology within minutes. An ideal base to explore the city!
Ready to experience luxury and convenience at The High Line Hotel? Book now and elevate your stay!
Important Information
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Boat tours nearby
- Health or beauty spa nearby
- Free bicycles on site
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Concierge service
- Elevator
- Sailing nearby
- Multilingual staff
- Free use of nearby fitness center
- Porter/bellhop
- Smoke-free property
- Assistive listening devices available
- Free bicycles on site
- Segway rental/tour nearby
- Boat tours nearby
- Health or beauty spa nearby
Rooms Available
-
Deluxe Room, 1 King Bed
1 King Bed
300 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 46-inch flat-screen TV with premium channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Suite (The High Line)
1 King Bed
500 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 46-inch flat-screen TV with premium channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Wheelchair-width doorways
-
Standard Room, 1 King Bed
1 King Bed
260 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 46-inch flat-screen TV with premium channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Deluxe Room, 2 Queen Beds
2 Queen Beds
410 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 46-inch flat-screen TV with premium channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Wheelchair-width doorways
-
Standard Room
1 Twin Bed
200 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 46-inch flat-screen TV with premium channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Wheelchair-width doorways
-
Standard Room, 1 Queen Bed
1 Queen Bed
200 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 46-inch flat-screen TV with premium channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Deluxe King Roll In Shower
1 King Bed
300 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 46-inch flat-screen TV with premium channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Roll-in shower width (inches): 49
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Wheelchair-width doorways
-
Deluxe Room, 1 King Bed, Accessible
1 King Bed
300 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 46-inch flat-screen TV with premium channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Low desk height (inches): 33, lowered counter and sink height (inches): 33, grab bar in bathtub, braille signage, low-height view port in door, wheelchair accessible, bathtub grab bar height (inches): 35, wheelchair-width doorways, low-height door lock, low-height desk, doorbell and phone notification, wheelchair-accessible doorway width (inches): 36, low-height electrical outlets in bathroom, accessible bathtub, low-height counter and sink, closed-captioned TV, and toilet grab bar height (inches): 35
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Bathtub grab bar
- Accessible bathtub
- Doorbell/telephone notification
- Wheelchair-width doorways
Guest Reviews
- LizzieHR (6/5): In desperate need of renovation - I had booked this hotel for family. At the price I paid I had very much hoped for some level of luxury but there was none. The rooms are in need of extensive renovations - from the doors, to bathroom showers and floors, to every piece of furniture that is chipped and carpet that is just old (quaint only gets you so far before it's just looks like very used pieces). The only luxurious thing about the room was the mattress which is fantastic. I did also very much appreciate the staff who were very friendly and accommodating. Other than that - the hotel is definitely not value for money.
- Climber17879952948 (2/5): Stay Away!- Zero Customer Service Assistance - Stay Away! Not a customer centric hotel- very un-friendly! We booked 2 nights at the Highline, understanding that it was non-refundable. We too had a family emergency and are unable to keep those dates- so I tried to contact reservations to re-book at a later date. Unfortunately it is impossible to reach a human being to even discuss our situation and a potential re-booking. The cost is $1117 for 2 nights and it includes a "Facility Fee" of $83.14. It seems like if we do not keep our reservation and don't use any part of the hotel we should not be charged an exhorbitant "Facility Fee"! Don't bother trying to contact this hotel- 1. Email to Reservations- no response 2. Abby Rader, General Manager- email mailbox is full- can't contact her 3. Call and select "0" to talk to an operator- No Answer- tried 3 times! 4. Call and select "Current Guests" for assistance- No Answer In short- the lights are on, but nobody is home. This is a disgusting experience where we paid over $1,100 for a room and can't reach a human being on the phone or by email. Stay Away
- clee2026 (10/5): A Superb Hotel! - The High Line has exceptional staff and comfortable, spacious and charming rooms! I stay here at least three times a year when coming to NYC for work.
- MayaA1347 (6/5): Don’t expect to shower - This place has charm but our room didn’t have hot water. They had someone come fix it and extended our checkout time, which was nice. However, while the hot water got fixed, the drain would not drain and the water was yellow. It was gross. Also, the king size bed only came with two standard sized pillows which was odd. At least the people that work there are nice.
- Inspire744023 (6/5): Tired and lacks atmosphere - Great location and quirky hotel, however lacking in atmosphere. Whole place seems tired and in need of refresh. Room very small (nowhere to put suitcases/clothes) and walls thin so could hear people clearly in next rooms and above. Bathroom in dire need of refurbishment. Sink was cracked in several places and been repaired badly. Costly breakfast, drinks served in paper cups. Upside: bed was amazingly comfortable and sheets immaculate.
- kgfoods (4/5): Very Run Down and Very Expensive! - This hotel needs some serious refurbishing! I have stayed in many old hotels around the world, but they update them as needed. Especially bathrooms. This one was a mess and they charged us $1000 a night just because it was December in NYC! However, the staff was lovely and very accommodating.
- AMN27 (6/5): Beautiful But In Need of An Update - Lots to love about this charming hotel -- friendly staff, wonderful historic feel, beautiful outdoor spaces, excellent coffee bar in the lobby, great location right next to the High Line. It's expensive though, and the value for money has to be in the eye of the beholder. The building dates to the 1800s, and the infrastructure is very much in need of an update. My room was freezing one night, but so relentlessly hot the next night I had to be moved to a different room. (Thermostats in the rooms are just for show.) The quirky charm is delightful, but it comes with issues like no electrical outlets near the bed, bathtubs that don't drain, vintage furniture you can't really sit on, and crumbling/discolored plaster and paint. The steampunk aesthetic of the hotel was fashionable when it opened, but is now looking a little tired. Updates are needed to bring the experience of this hotel up to its price point. However, if you favor location, historic charm, and friendliness over more standard hotel amenities, the downsides can probably be overlooked.
- felisdeco (10/5): Historic, quirky and comfortable - What a fabulous hotel! It's quirky, charming, historic, clean and in a neighborhood that's fun to explore. It's also pet friendly and we got to admire several dogs while their humans waited for coffee. The beds are so comfortable that the mattress company offers discounts to guests who want one of their own. Every room includes interesting touches, including antiques, an embosser, coloring book and pencils. We were in a room at the top of a tower and had a great view of the seminary next door. We were there over Halloween and I was delighted to see a hotel employee with large pots of candy for trick or treaters.
- AKCLROB3 (10/5): A gem found in Chelsea!!! - This hotel is historic and decorated accordingly! The rooms are huge for NYC standards and the bathrooms are as well! The water pressure was fabulous and all employees were friendly and accommodating! The construction outside was bad timing!!
- megdaly (2/5): Abyssmal - One of the worst nights of my life at a NYC hotel. I actually had to leave the hotel at 10 PM and find another hotel to spend the night. The AC in the whole building was turned off because they were converting to heat in 2 weeks and I had to close the window because of deafening street construction (on the 2nd floor facing the 10th Avenue) which started at 9 PM. The staff offered no solutions, just shrugged their shoulders.
- carolineleconte (10/5): One of a kind hotel! - We had an amazing experience at the High Line hotel! The vibes are really unique, retro, vintage, English,… The staff was super friendly and helpful. Will definitely come back! 🥰
- PK_YYZ (2/5): Do NOT stay here - Do not stay at this hotel. The HVAC system is not working, rather than alert customers at check-in or earlier, they allow you to go into a room and discover this for yourself. Our room was hot, humid, and smelled musky. I asked the front staff for help, they offered none. Specifically, on the first night I was there, they said they could not move me to another room and the problem affected the whole hotel. I asked for a fan, they said there were none. Left with no other choice, we opened our windows. Try sleeping in New York City with open windows. There was a silverfish on the wall to greet us. Again, no help from the front staff. Management is difficult to pin down and weasel-like at best. Next, the hotel is dirty. It’s not simply old, it’s shabby. They have not maintained the textiles, the walls need to be painted, the rugs need to be replaced. This is not a cheap hotel, they are simply taking shortcuts. The building is beautiful on the outside, and the location is great, but this is not a hotel, it’s a Hostel run by an incompetent team that is charging an insane amount of money for a horrendous experience. I repeat, do not stay here.
- 818bretth (10/5): Amazing property in a fantastic location - loved every bit of our stay at The High Line Hotel. Being so close to Hudson Yards, the High Line and Chelsea Market made this a perfect spot to stay and explore this part of New York. All the staff were friendly and helpful - and the coffee at Intelligentsia was fantastic. Would highly recommend for anyone wanting a handy base for exploring New York!
- Aaron (8/5): - Very cool hotel, spacious room for NYC, coffee shop onsite and great location. Only knocks were the AC was out and room was stuffy with no air flow, so tough to sleep. O
- Lisa (10/5): - Major style points! Excellent coffee shop! Quiet and comfortable rooms! Cookshop restaurant across the street has great vegetable tempura too!
- Jen (6/5): - The bathroom was not good. I felt like I was in a college dorm.
- James (8/5): - Very nice casual vibe there.
- Raphael (10/5): - Old-fashioned boutique hotel with the charm of bygone days.
- Gregory (10/5): - Room could use more comfortable chairs
- Amanda (10/5): An experience! - The most comfortable bed ever! I had my best night of sleep in this hotel! I loved the water refill station and the courtyard. Excellent neighborhood.
- Julia (10/5): - Beautiful property and extremely comfortable and clean. Walkable distance to everything. The staff was very welcoming and helpful!
- Alison (8/5): - The room temperature was great as well as the bed & pillows. Our room was spacious. Would love to see them add some shelving in the bathroom since there’s no counter space around the sink. Only one elevator but we didn’t find it an issue since we could take the stairs from the 2nd floor.
- Denise (8/5): - You can’t beat the location if you come into Penn Station. All you have to do is get on the High Line and walk until it’s time to get off. Our room was extremely clean and I was able to sleep well because there was no noise interference. Our only issue was that the shower didn’t drain so that made it unusable. We were only in town for one night so we dealt with it and management gave us a partial refund.
- 588allenb (10/5): Beautiful gem on the westside for a romantic stay! - Quaint hotel, with an amazing lobby, coffee shop/bar area, indoor - outdoor seating areas...extremely cool architecture and atmosphere! One caution, the fancy mattresses are very soft/cushy- this did NOT work well for my spouses back issues. Our room otherwise was beautiful. Great location for the westside, access to Highline, Chelsea including Chelsea Market, westside trail.
- Rachel (6/5): - While I understand that the hotel is an older property, I feel in general that the whole place (room included) needed some TLC. The room's bathroom tiles, especially, needed a good scrub. The threadbare carpet in the middle of the room seemed to also be producing a rather pungent mildew smell. The staff were friendly and the area was great, but I would not return.
- Verified traveler (10/5): - A charming hotel in a great neighborhood .
- Diana (8/5): Good location in Chelsea - I had a wonderful stay at the High Line Hotel. The location is tucked just off the High Line, which made it feel peaceful and quiet while still being close to everything. The building itself has an older charm that adds to the character of the experience. The bed was excellent, one of the most comfortable I’ve slept in at a hotel, which made for a great night’s rest. Overall, it’s a unique and relaxing place to stay in the city, perfect if you want comfort and a quieter atmosphere without being far from the action.
- Amanda (10/5): - Lovely property with friendly staff
- JosephTF3 (6/5): Hotel needs some updated - While the old hotel has character, several items are bad! Our bathtub didn’t drain when you showered, the door was missing the lock plate, and the locking magnetism had a screw coming out that made it difficult to get the door to lock. After they fixed the door it would take several slams of the door to get it to lock. Not worth the money.
- abvgeaneas (10/5): Great quaint hotel! - This hotel was adorable. The staff was super friendly. The room was very clean and the bed was amazing. Will definitely be returning!
- Nan (10/5): - The Highline Hotel is a super hotel. It has a slow pace to it and feels nice to step off of the street and retreat to this nice space.
- Rachel (8/5): Great stay in NYC - We stayed at The High Line Hotel over a hot August weekend to celebrate our daughter’s birthday. We were greeted upon arrival, however it wasn’t until we were inside checking in that we realized the man who offered to take our bags was actually apart of the hotel - he didn’t have a marked uniform on. We stayed in a double queen room. It’s by far the largest room we’ve ever stayed at in New York. There were 2 closets! The bathroom was large. The water pressure was pretty good. The bed was very comfortable. The room was quiet from other guests. The first night we heard noise from outside traffic but on the second night we did not. Overall it’s more of the quieter hotels we’ve stayed at in the city. We didn’t receive turn down service as mentioned on the website and I wasn’t able to get any help from the hotel on birthday decor or a special treat for my daughter. Loved having the coffee shop downstairs. Everything we had was great. Would have loved to have had a cocktail at the outside bar but it closed before we got home each night. We didn’t use the bikes but they looked brand new. The hotel staff made excellent recommendations - we enjoyed Brooklyn Bagel & Coffee Company as well as Gotham Pizza. Location was great for us. We walked to Broadway, the Flat Iron District, the NYC Public Library, Times Square, The Village and took a subway down to the Financial District. The High Line entrance is right across the street from the hotel and Chelsea Market around the corner.
- Voyage39342747568 (4/5): NO ROOM SERVICE, Front Desk Apathy - We live in a time when even upper-middle-class, extremely successful Americans find themselves at a four-star hotel that DOESN'T HAVE ROOM SERVICE. Honestly, I would have paid an extra 100 bucks per night at the Hotel Chelsea just for a more pleasant experience. Hotels are really suffering in New York right now b/c of the lack of tourists. To give them a break: the apathy and depression may be related to the hotel cutting corners everywhere to save money for the CEO's salary; God forbid they should be affected by this downturn. We travela ll over the world and I find Americans bitter and depressed at the moment.
- Michael (8/5): - The best feature of this hotel is its location especially for The High Line, Hudson Yards, Chelsea Market and The Whitney Museum. Our room # 27 1/2, was quite small despite the hotel advertising that its rooms are oversized. Maybe we got this room because we booked through Expedia at a slightly discounted rate.The room was clean and comfortable and the staff and service excellent. There is a beautiful courtyard in front but once the Fairweather Bar opens, hotel guests are not allowed to sit there and drink coffee even if purchased from the hotel cafe. There’s a rear courtyard but it’s not well shaded. Also, the hotel advertised a free breakfast and Ed water bottle for each room but had none at the time of our stay. Overall, not a great value for the price.
- Angela (10/5): - We were upgraded to a king size bedroom and it was so great, spacious, super comfortable and we did rest nicely all night
- Joyce (8/5): - no dining facilities except drinks
- Ellen (10/5): - Check in gentlemen were very warm and welcoming. Love the whole vibe. We will be back!!
- 328hughes (4/5): Needs updates - This hotel does not have central air and is in significant need of updating. The mattresses are extremely soft and pillows were not comfortable. We will stay elsewhere next time.
- Courtney (10/5): - Lovely boutique hotel with a wonderful coffee shop and beautiful courtyard to sit at and enjoy. We also loved the pop up restaurant/bar in the courtyard.
- Shala (10/5): - My room did have an order but a great place and staff.
- Nils (10/5): Great experience - Frank checked me in. Not only was he super friendly, but he also gave me an upgrade so that I could overcome my jet lag more easily ☺️
- William (10/5): - Room was huge, with 2 Queen beds. Very clean and very nicely appointed room. Outside garden bar was nice and there are plenty of great restaurants nearby.
- Christine (8/5): - This hotel is gorgeous, the outside, inside and my room. The staff seemed a bit uninterested, but overall I had a good experience. I really liked the Chelsea Piers gym access and the outdoor courtyard.
- Nicol (4/5): - The location is definitely the only thing standing out and the idea of the Hotel—very convenient for getting around New York, and surprisingly quiet for Manhattan, which was appreciated. However, the condition of the hotel leaves a lot to be desired. The building is very old, and it shows. There’s a persistent musty, old smell, and we noticed signs of mold. The AC is very loud, and I am not a light sleeper and I had a hard time. Between that and the smell. The walls were visibly uneven, with several areas showing patch jobs that looked like quick fixes for deeper structural issues. Cleanliness was below average, and there’s no concierge or security, which made the stay feel more like a dated apartment rental than a proper hotel for the money. If you're only after a quiet spot in a good location and don't mind rough conditions, this might work—but it’s far from comfortable or well-maintained.
- Aayush (10/5): - The property has a special archaic feel in the hustle and bustle of new york. Good helpful staff, clean rooms and amazing stay. Highly recommend the place
- Brad (8/5): - Nice but older hotel. Rooms were clean and bed was comfortable. No lobby for check in but staff was very friendly, attentive and helpful. Room wasn’t ready at noon but they held our bags while we shopped around. Water in the room would have been nice. The bar and coffee shop is not part of the hotel so you couldn’t use room charge. Overall a nice stay
- Zheng (10/5): - The staff allowed me to check in before 4 p.m., a very nice gesture!
- dale (8/5): Disappointing - Iconic building...the hotel is lacking amenities. No front desk, very few good food options, and very expensive overpriced outdoor bar; expensive cocktails that were not good.
- aordonet (10/5): Great experience - Excellent location. Bed was really comfortable and the perks for the gym day-pass made a difference for me.
- Toai (10/5): - I love this property. The West Chelsea location is quiet and the hotel has great character.
- Jon (6/5): - Very nice, quaint hotel, very close to the highline and good walking. Unfortunately, the air conditioning did not work in the middle of July so it was a very hot night of sleep!
- Kate (8/5): - Super friendly staff. Nice rooms. Comfy bed. A bit noisy on the 10th Ave side. Super location.
- Steven (6/5): - Nice place. Impossibly small room.
- Shannon (8/5): - Nice property. Very kind and helpful staff. Convenient. Charming decor.
- johnfP9101FT (8/5): Good experience if you can get it at the right price - Lovely building, location superb, and spacious rooms. Very nice bones to the hotel that is difficult to find in NYC. Service is barebones - efficient but very minimal. Lack of comfortable public spaces for meetings or work, and no free coffee (a black coffee downstairs will run you ~$7) is a real mark against the overall feeling of being welcome and at home vs "a place to crash for the night. If you can find this hotel in the $300s or possibly low $400s/night then it represents good value and you'll really enjoy your stay in a lovely building and very nice room. Much more than that and I say you risk feeling a bit ripped off.
- Timothy (10/5): - Great
- Anna (8/5): - Charming hotel in a perfect location. Very friendly helpful staff, good WiFi, I was able to work remotely. Linens and amenities are excellent. Supperb café on the premises. Hotel being dog friendly, is a huge plus for me. Would be great to have a washlet seat in the bathroom is the only suggestion. Highly recommend, definitely will stay again.
- Peter (10/5): - This place is unique and a great value! Super comfortable rooms, friendly and accommodating staff, good location for SoHo and the Village, and amazing for the Hi-Line and Chelsea Market. The rooms are uniquely decorated, very roomy (especially for Manhattan) and charming.
- Lisa (10/5): - The property is a classic older hotel with beautiful clean accommodations and a great coffee shop. There is a tree covered patio and courtyard. The staff is helpful and very welcoming!
- Kelly (10/5): - Loved our stay at the high line!
- DG (10/5): - A beautiful, historic property in a quiet part of Manhattan. Centrally located, but far enough to have a respite after a day of sightseeing. Lots of coffee shops, restaurants frequented by locals are nearby. Hotel hallways are a little run down, but the rooms are spacious (compared to other NYC hotels).
- Savana (6/5): - The bare bones of the building looked cool, but basic things were terrible (by that I mean “basically everything”). For example, there were typewriters in the lobby, but half the keys didn’t work or got stuck, and the ink tape was dry. The coffee bar was open from like 7:00-7:05 AM. The stair situation was some kind of labyrinth. The elevator was dark AF and slower than your grandma’s 5k time. No shampoo in the bathroom. Booked a room for two and there was only one bath robe. The plug in the bathtub was either stuck down or detached completely. The mattress was fine, but the pillows were excessively squishy (like your dad). The rug under the bed had holes in it. Pretty sure the paint chips around the windows had lead in them and the owner ate them. Pros: The “front desk” staff (who stood at a built-in book shelf in the lobby) were friendly, the bicycles we used functioned appropriately, the toilets flushed well, the complementary water bottles you had to specifically ask for worked as expected. There were sharpened pencils in the room. The location was deece. Cons: basically everything except the bro at the front built-in book shelf with the iPad. The gym situation - you gotta ask for the gym post card, then get over to the Chelsea Piers Fitness place (if you don’t get the giant post card with a QR code the fitness center will give you a hard time). You could just sign up for a free first month at Equinox and it would be nicer and closer. Overall not worth the $$.
- Tamara (4/5): - I had high expectations for the High Line Hotel given its reputation and prime Chelsea location, but unfortunately, my recent stay fell far short of what I anticipated. The room felt dated and worn, but not in a good way, and not matching the premium price point. There was a musty smelly throughout. The biggest issue was the poor value. The rates are high considering the lack of amenities, lobby area, and service. The bathroom was gross. Definitely fell short of a four star hotel - closer to two stars.
- Kathryn E (10/5): The best hotel in NYC - We had such a lovely stay at this beautiful hotel. It was in walking distance to everything we needed and we loved our time there!
- Justin K. (10/5): - Great hotel and convenient location. The room was spacious and had lots of character! I would highly recommend this hotel! It is right near the high line and many dining options!
- Denise (8/5): - For us, traveling with the dog it was excellent. You feel like you're on the set of a Wes Anderson film. It is very quaint. Our room was super small, but the mattress was very good. I would like more in room amenities like a coffee maker or better glassware Instead of lots of sharp pencils and an envelope sealer. It was not a very practical room. I cannot remember the last time I stayed in a hotel with a window unit air conditioner, which was very noisy to sleep with but needed. The property itself is very nice especially the downstairs coffee bar in the outside areas, but there is no food. We ended up going to the Chelsea market and getting nibbles and taking them back and just having them at the outside table area with some drinks. It is the most dog friendly hotel you can imagine and for that it made it worthwhile for us.
- mb231017 (10/5): Very nice accommodation - Spacious rooms, if you select king. good rates for long stay. Excellent location close to Chelsea markets, Chelsea Pier, Whitney Museum, good eateries. Can get noisy if they have road works, but this is beyond the control of both guest and hotel. Highly recommended
- yulia975 (8/5): Beautiful old hotel in the heart of Chelsea - The hotel has a lot of charm and is incredibly well-located. My room on the second floor was lovely and spacious, and the bed was super comfortable. Despite the usual New York street noise, I actually slept really well. I also loved the complimentary day pass to Chelsea Piers—such a nice touch. And as a dog owner, I really appreciated how warmly the hotel welcomes not just travelers, but also New Yorkers with pups. That said, a few things could be improved. The building is very old, and the rooms would definitely benefit from some cosmetic updates. Soundproofing the windows would make a huge difference, especially with a major avenue right outside that's constantly buzzing. It was also disappointing that the bikes advertised by the hotel weren’t available, especially during such beautiful spring weather. The Intelligentsia café in the lobby, while a nice addition, is tiny and often crowded with people just passing through. The bar service was painfully slow, and meals were served in plastic takeout containers, which felt out of place for a hotel in this price range. Overall, I had a pleasant stay, but at $500 per night (after taxes and fees), the experience didn’t quite live up to the price tag.
- Verified traveler (8/5): - Second floor rooms are great, ground floor not so much.
- shakirasmith (8/5): Cozy - Very cozy hotel room, spacious and comfy beds if you like them super soft. Room smelled a little old, but that' sbecause it is. That said, it was pretty clean, just bring your own room freshner if you're sensitive to smells. Christian was there to check me out and in and is the kindest most sincere person. I felt incredibly safe and he's so helpful!
- Leela (10/5): Lots of perks and trustworthy services. - Its an amazing stay, it also provided an umbrella, just in the time of rainy weather. Have a coffee cafe and its also friendly with dogs as well. I love this place and will definitely come back again!
- michaelbzd20 (4/5): Noisy room - Great location and great staff. Our room was a few doors away from the bar and it was very noisy. Also, we felt subway noises all night.
- erock3 (10/5): Old school hotel in a perfect location - The High Line Hotel is a beautiful old hotel situated in a quiet section of Chelsea. The staff was friendly and helpful. The room was clean and the bed comfortable. The location could not be better - a very artsy section of Chelsea obviously just off the high line. We thoroughly enjoyed ourselves.
- Elizabeth (4/5): - It was impossible to sleep with the thin walls and metal plates at the intersection. There was also little to no hot water. The room was clean and bed was comfortable but overall it felt lacking.
- peterdW8208EL (8/5): Good value and unusual! - Great location. Fun and unusual space. Wonderful bed and gracious welcome. A bit noisy outside with metal plates and road construction. Great passes to Chelsea Piers. Close to Highline and walking distance to great bars and restaurants. Great value.
- Drew (2/5): - Barely slept for my entire stay due to noise outside from nearby construction AND inside the hotel…noise in hallway, elevator, etc.
- Kany (10/5): - great Hotel, amazing for dogs
- Amy (6/5): - We had great hopes for this hotel and we’re excited to stay somewhere different for our yearly business trip to New York. The hotel was lovely and the staff was super welcoming. However, on night 2, the heating went off. I’m not sure if it was property wide, but our room was affected and it was almost unbearable. We had to ask for heaters and for extra blankets. (it would’ve been great to have some kind of communication from the hotel manager about what was going on and offer these things, but we heard nothing about it) We even bought our own heating pads because it was very cold in the night was around 18° or 19° on average. We did ask for a bill adjustment, but if they did, it was hardly noticeable. That was a bit disappointing. The only other thing I would say is that because it’s an older (and beautiful! ) property, and the glass must be a little thin, we could hear almost every outside noise. We were on the second floor, so pretty close to the sidewalk, but people would sneeze and we could hear it. I think I’d stay there again, but I would make sure it was fall or spring so that we wouldn’t have to worry about the temperature situation.
- dbarber97 (8/5): Lowkey Charmer - The room was adorable with historic charm and at the time I booked, a great value in a good location. You are about a 7-10 minute walk from the train but tons of great stuff immediately in Chelsea. While the cafe downstairs was great in the morning, it also serves as the lobby, which makes check-in confusing as there is no real front desk. In general, service and amenities are on request and limited.
- NYTraveler273 (10/5): Best place to wake up on a Chelsea morning - This is a fun and friendly hotel that is pet-friendly and has an amazing staff. We love everything about this hotel from the easy check in to classy rooms in this historic building that is well-maintained. Would definitely stay again the next time we are in NYC!
- Lcreasap (8/5): Charming Historic Hotel - This was a wonderful historic hotel in Chelsea. The coffee shop and cocktail bar in the lobby was quaint and a great place to grab a coffee before heading out into the city. Well, it lacked some amenities most hotels offer, it made up for an historic charm and wonderful customer service. I would stay here again and highly recommend.
- Parmjit (6/5): - Great location. Friendly staff. Very quiet hotel for sleeping. I was in the city for a weekend seminar and the hotel was walking distance. However I had no hot water for my shower my first morning and I had to wash my hair in the sink which weirdly did have hot water. I was told by a nice gentleman that he’d have an engineer look at it but it was still cold when I checked out. I did see a previous review with the same issue so it must be a building issue.
- Verified traveler (6/5): Good area, mediocre hotel - Meh. Pretty expensive for the state of the rooms. The bed was nice but the ceiling in the bathroom was peeling and water stained. No food on premise. Also, I could hear the coffee shop on the first floor at 7am in the morning. Not really worth $300/night.
- Jenny (2/5): - Unfortunately, our stay was marred by significant noise issues. Our lower floor room was directly impacted by lobby and cafe activity starting around 5 am, making sleep impossible. The room itself felt unclean and eerie, with visible blood splatter on the bathroom wall. A persistent musty odor added to the discomfort. While the bed was comfortable and the staff were friendly, the poor sound insulation and cleanliness issues overshadowed any positives. The dim lighting and haphazard renovations further detracted from the experience. We resorted to melatonin to get any sleep on our final night.
- Mary (8/5): - Rooms are well appointed and clean. Great location!
- Verified traveler (10/5): Great vive, very clean - I usually do not like any old buildings/hotels, but this hotel is amazing. I loved the vive, I would definitely go back. They provide you a metal water bottle you can fill, which I thought was great. Room was clean and no odor. Also the location was fantastic for visiting galleries. Absolutely recommend staying there.
- Brigitte (10/5): - This hotel is awesomely cool. Lots of artsy types come here to enjoy the mecca of private art galleries the next block down, the staff is great, the entire building is warm, authentic and comfortable. The small lobby is a great place to hang out, with its small coffee and bar. It felt like a small hotel, yet it had a grand feeling about it.
- Raffaello (10/5): - Great value and very clean.
- Christine (10/5): - Lovely stay.
- Philip (10/5): - Another great stay!
- Hilda (8/5): Mostly fun - Hotel is lovely but has serious heat problems. I was there when it snowed one day and our room was 60° while the heater said it was on 80. Could use a little help in that area.
- Verified traveler (6/5): Underwhelmed - I was a little disappointed in my stay at the High Line and expected a better level of Customer service and quality for the price. I had a lot of trouble with the hot water in the shower, and when someone finally did come to repair, they then left the ceiling panel hanging open in the bathroom. Also the cleaning service only cleaned once during the 3 day stay.
- Jill (10/5): - Loved the ambience and the coffee!!! Delish!
- ALISON (8/5): - it was awesome, but the water was not hot
- caryt266 (10/5): Quirky, friendly, fun - Absolutely stellar staff. Great mattress and lovely experience. You won’t believe how welcoming they are.
- Lynn (4/5): - Older hotel with antique furnishings was nice. Good size for hotel. No food or restaurants onsite, several issues with room asked them to fix and the issues were never fixed and when I addressed it again upon check out there was really not a good explanation of why the items were not fixed. Construction right in front of hotel and all thru the night not good
- Verified traveler (10/5): Love this location - I love this hotel‘s location. Right across the street from the Highline park easy to walk to Javits center and great restaurants in shops around the area. This hotel doesn’t have a full restaurant in it but there’s a coffee shop downstairs. The rooms are spacious and unique Well put together.
- Thomas (10/5): - Loved this hip, fun, and elegant pet-friendly hotel in Chelsea!
- mandysue411 (10/5): Definitely staying here again - Cute bespoke and historic hotel - great location, good sized rooms, coffee in the lobby, and loved the partnership with Chelsea Piers Fitness. Will have to come back in warm weather to enjoy bikes and the outdoor space!
- katiercarmelich (2/5): Stay Away - We booked a prepaid room here and experienced a very unexpected family emergency. The two nights we booked were over $1,000 and even after explaining our unforeseen family emergency they would not reimburse our reservation. When initially letting them know about our challenges management did note that they would try to accommodate new dates however ultimately we could not make anything work due to our extreme situation. When we ultimately had to cancel there was not even an offer to compromise. It is very challenging that a venue of this nature is not even willing to compromise when a potential guest is faced with an incredible family emergency like we were. I would very much recommend staying away from this property. If the management has such a lack of care for its potential guests imagine how they treat their own venue, employees and guest.
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