Brougham Heights Motel

Location: 54 Brougham Street, New Plymouth, nz

Star Rating: 4 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Supervised childcare/activities
• Express check-in
• Free wired internet
• Golfing on site
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking

Rooms Available

• One Bedroom Family Apartment

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Electric blankets
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Studio

  This studio has a kitchenette and a bathroom with a relaxing spa bath. This room has no capacity for extra beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shower chair
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This studio has a kitchenette and a bathroom with a relaxing spa bath. Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Electric blankets
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This studio has a kitchen and a bathroom with a relaxing spa bath. Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Electric blankets
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Max (10/5): Regular - always meets expectations -
• Tulisi (10/5): Good value for money - The venue was very spacious and clean. It is based in the middle of the main city so we were near all the local shopping places and restaurants. There was a funny smell in the upstairs room when we first arrived but it went away a few minutes after opening the windows. It wasn't a big deal.
• steve (5/5): -
• Rachel (10/5): -
• Eliza (10/5): -
• Mikaira (10/5): Spacious,Awsome locations - How spacious it was and the location was really good aswell How loud the tap was in the bathroom wasn’t really a dislike just was loud
• rob (10/5): - Nice stay, has been a while since being here
• Lorraine (7/5): Great location. Loved the lounges. Good satellite TV - Great room, good location The bed was too soft. We would have liked 4 pillows.
• Doug (9/5): - Location could not have been better
• Saneesh (10/5): Really liked the stay.would love to come and stay again - Right in the middle of the city and all the amenities are nearby.clean spacious room and helpful staff
• Richard (9/5): Great motel and location. - Room very clean. Loved the lazy boy chairs. Fabulous location. Kitchen very well catered. Road noise was a bit excessive at times, however we were in the center of town.
• QING (1/5): 不满意 - 房间味道太大 沟通困难
• CANDACE (10/5): -
• Richard (7/5): Good stay - Great location - Location was excellent. Like the spacious apartment too. Bed was awful. Too soft and roll together. Too many cobwebs above the bed on the ceiling and behind the bedside table was way too dusty.
• travellers from waharoa (8/5): Great location - Close to town was able to walk everywhere we wanted to go , lovely clean room bed was comfy had extra pillows lots of space very roomy Room was clean however the room did smell we had to keep door and windows open to air it out we did ask for an air freshener but they didn't have any Rooms should have an extraction fan for cooking as it's impossible to not have cooking odours in rooms Would be nice if patio was swept lots of leaves didn't look tidy, leaves at front doorway aswell
• Joong (10/5): -
• Quintin (9/5): Lovely - Location was perfect
• Genevieve (5/5): Handy - Armchairs and carpets require a deep cleaning
• nicola (9/5): Easy walking distance to allsorts. - While ground floor(entry) it was nice to be elevated one story out the back(property on a hill) with a huge verandah. Easy walk to waterfront , town, galleries and eateries.. the church up and across the road is worth a visit for some history too. Spacious room. Comfy chairs. It was a little older than expecting with a very small TV (by usual standards these days) .The bathroom tap was extremely noisy.
• Bruce (9/5): - Close to the town and restaurants N/A
• Goodwin (7/5): - Location Bed was meant to be made after our first night but wasn't Spa bath made access to shower difficult
• Raj (8/5): - The location is very good and in the heart of the town.
• René (8/5): Bon établissement -
• Loan (10/5): - Good motel
• Courtenay (10/5): We will be sure to return - Close proximity to town and loads of parking. Staff were super friendly. N/A
• Bassam (9/5): Recommended especially for a family.. - Spacious apartment can fit easily 4 people, comfy beds, good air-conditioning, kitchen fully equipped. Additionally, location is 5 minutes from centre and nearby many cafes. All in all, this was exactly what we were looking for. Nothing to say, all is good.
• Hemi (10/5): wish we could have stayed a little longer - Location was great, close to city centre, everything was im walking distance also. Room - cosy and comforting, clean, spacious.
• Shane (5/5): Expensive - Location good Old tv tech, dangerous adapter. No wash in shower. Very expensive for a basic studio
• Pauline (7/5): - The location was excellent and not far to walk for pubs cafes and restaurants
• Mabel (10/5): So happy! - The staff took wonderful care of my family. As we arrived late, they had already prepared our room for us, which was very thoughtful and much appreciated. Can't say🤷‍♀️
• Clare (8/5): Great central location for a no frills stay - Great central location. Room was clean and comfortable . Staff were good All good
• Bernadine (6/5): Not impressed was greeted rudely by first staff member but last staff member on departure she was lovely. - 🧐🤷🏽‍♀️ There was a musty smell on arrival the bath tub was dirty my baby had 1 bath because the water kept going out so resorted to the shower but that was worse the water kept going from warm really hot then cold was not happy as my son slipped over as he got a fright.
• Rob (5/5): -
• Joyce (10/5): - I love the big windows in the room, and its sparkling clean
• Anne (7/5): - Location, easy parking. Room was musty. OK once doors. windows open.
• Anne (7/5): - The motel is very close to the city centre, eateries and motorways. This is the second time we have stayed here and it is very noisy especially with traffic noise, no double glazing on windows. The bathrooms are looking very tired. If we stay here again I would specifically ask for a ground floor room, as these seem to be a bit more quieter. Overall though a nice place to stay.
• Jeanette (7/5): We had a lovely stay. - The accommodation was close to town so made it easy when walking for dinner etc The shower was odd, standing in a bath, wouldn't have liked to use the spa bath as didn't look particularly clean. There was a strange overpowering smell at night next to the bed, not sure if it was carpet cleaner or furniture cleaner.
• Carola (8/5): -
• Jessica (9/5): -
• Dene (8/5): -
• Coraline (9/5): -
• Chris (8/5): Comfy, well located - Comfy bed, sizable room A few of the dishes were slightly stained, but no big deal
• Allan (9/5): Location was excellent for what we wanted. - Location was excellent for what we wanted N/A
• Sajith (7/5): -
• Sinead (6/5): -
• Jay Kurosawa (8/5): - It is located in the town central but it is pretty quiet. Bath is awesome! I like the Bath most. The bedroom in upstairs is nice and comfortable.
• Glemor (8/5): -
• Levaci (7/5): - Nothing Nothing
• Melanie (7/5): was pleasant - great space and location. Cleanliness was not quite met. Bathroom had not been cleaned properly at all. We were 4 people and only one mug. Staff had to go and look for extra mugs around the property then only brought back 3. Teacups were so tiny for two grown men. Had to ask for milk daily.
• Alex (10/5): Great value for money. - Great location Bed could have been more comfortable but not bad.
• Deborah (9/5): -
• Aimz (10/5): -
• Craig (8/5): -
• Scott (7/5): -
• Tony (8/5): -
• Murray (9/5): Achieved the result - Location good for restaurants and night life Had to wait at check in for some one to turn up
• Janice (8/5): Handy to restaurants and so easy to drive around the city centre. - Sleeping on the bed under the stairs, there was no bedside light. I had to use a torch to read my book. A light attached to the side wall would be good.
• Kirsty (6/5): Value for money with a great location - location was great, easy walk to the waterfront, shops and cafes. Nice having some comfy chairs to sit in instead of sitting at the end of the bed to watch tv The bathroom could be updated
• Tracey (10/5): - Very clean unit was comfortable for family of 5 Location was central to everything we needed
• Sione (10/5): -
• Kevin (9/5): - Motel is great as its central to the main part of town.
• Campbell-Read (9/5): - Excellent facilities and location. I would definitely recommend this Motel 👌.
• Craig (9/5): - Great Location close to town, staff were friendly and helpful
• Tiana (7/5): -
• Radi (9/5): Excellent Stay in New Plymouth - I had a fantastic stay at Brougham Heights Motel and Apartments in New Plymouth. The room was modern, spacious, and exceptionally clean, with everything needed for a comfortable stay. The bed was very comfortable, and the apartment was well equipped, making it feel like a home away from home. The location is excellent—close to the city centre, restaurants, and attractions, yet still quiet and relaxing. Parking was easy, and check-in/check-out was smooth and hassle-free. The hosts were friendly, welcoming, and very accommodating. The overall standard of the property is outstanding and clearly well maintained. I would highly recommend Brougham Heights Motel and Apartments to anyone visiting New Plymouth, whether for business or leisure. I would definitely stay here again.
• Nicola (5/5): Nice apartment but uncomfortable bed - Nice big apartment the layout was good and the position of the place The double bed had no support with 2 people in it very restless night when my husband moved woke me up all the time
• Yvonne (8/5): - There was no breakfast Dirty wine glasses
• Staci (10/5): -
• Chantelle (4/5): Very tired and low grade room for the price we paid. - Spacious room, parking right outside, good central location. Room is very tired, beds very uncomfortable. Upstairs unbearably hot, even with ceiling fan on full there is no way to cool the room down. Air conditioning downstairs was good but did not carry up stairs to bedrooms. Layout not great, one child had to sleep on own downstairs. Would be better to have all beds upstairs with a division since the room is so large. OR change the couch to a sofa bed so there is more than just one single downstairs. Carpets very tired, toilet paper supply miserable. Room had a musty unclean smell on arrival.
• Christine (6/5): Very tired room in need of maintenance and repair. - Spacious upstairs room Comfortable bed Large bathroom Extremely noisy as directly above busy road with traffic lights in main city street. Open windows had no stays so you had to have them open wide if you wanted them open so the constant noise poured in. Kitchen equipment lacking - no matching cups or glasses (only needed two!), no small sharp knife (only one large knife but blunt), no cutting board, no salt (shaker was empty with no bung in the bottom!), second cereal bowl was stained, fruit bowl dusty! Obviously none of these kitchen amenities had been checked for some time. No conditioner, only shampoo. Toilet leaking slightly around base! Bathroom rubbish foot pedal not working. Shub very slippery, no handrail. Shub floor had treads coming off. Taps in shub and basin very stiff to move.
• Diane (9/5): - Location Is g8...close to all amenities... Personally I feel that the rubbish...bins recycling etc..should either be moved away from reception entrance or disguised with fence or emptied more frequently...not appealing to smell bins on entry or see them.
• Hutcheson (7/5): - Location No air conditioning upstairs.
• Fleur (7/5): - Great location being walking distance to main town, spacious unit clean and tidy After returning from an evening out our car park was filled by I'm assuming other guests which wasnt ideal as we had a little one with us, perhaps numbering car spaces to ensure this does not happen although it's normally common courtesy and obvious the park in front of your room belongs to that room
• Trish (9/5): -
• Paul (10/5): Excellent - Great location and big accommodation. Paper thin doors 😅
• cathylee (10/5): - The spa bath was great especially recovering after big bush walks relaxing after 🙂
• nils (8/5): -
• Lisa (10/5): -
• Jason (10/5): -
• Ben (8/5): -
• MARY ANNE (10/5): - Complete amenities in the room and great staff service.
• Mcveagh (10/5): - The room and nice big balcony and ciew That i didnt get offerd milk
• Anne-Maree (9/5): - Great location
• Andrew (9/5): A convenient location with Exceptionally clean well-appointed facilities. - Brougham Heights Motel is well-located and convenient for our two night stay. It is within easy walking distance of the town centre, Pukekura Park, the coastal walkway and local restaurants, though some of these have "odd" hours for the holiday season by closing early?? The facilities were spotlessly clean, well-appointed and comfortable. The staff were very welcoming and attended to all our needs throughout our brief stay. The only slight issue is some traffic noise in the early morning, but this is largely due to the otherwise convenient location and did not have a detrimental impact on our stay.
• Girl (8/5): - Very spacious apartment with a large bathroom and plenty of room in the bedrooms. Great balcony overlooking city streets. Easy carparking. We felt very safe here. Also we had not expected the apartment to be serviced every day - we would come home from sight-seeing and our clean dishes on the drainer would be put away and our beds made! So this was a very nice touch! There was not enough crockery / cutlery in the room for 5 people. The kitchen was very small for preparing our own meals. The fridge was too small and hard to open / close as it was on carpet and the door dragged on the carpet. However we made it all work and just had to wash the dishes more frequently! I am guessing that many people do not prepare whole meals in the apartment the way we did - so the minimal kitchen equipment probably would not affect most people. As I said, we were still able to make do and when we requested more cutlery from reception they happily gave it to us.
• zhang (10/5): -
• Bhaskar (7/5): Good central location however cleanliness can be improved - Great central location, close to coastal walkway The tiled floor were sticky probably from previous tenants, a bit of stench from oven.
• Del (7/5): The only bad thing was ,finding a cockroach in one of the beds. Not a very good look. - Love how it is sooo handy to the city. I wasnt expecting our beds to be made during our 2 night stay, so that was a lovely surprise
• Bruce (9/5): Friendly staff member and great location. - Location was great N/A
• Pare (8/5): Enjoy our stay and loved the location, the bed was very comfortable, we will definitely come back and stay again - Clean, and very tidy, rooms where nice a big
• Joanne (10/5): -
• Xijie (9/5): -
• Daniel (9/5): - Just been able to have a nice spa bath
• Cherie (10/5): 每年来新普，都必来这里！ - 各方面都比较满意，大人孩子都适合！ 第二次来了，去哪里都方便！ 孩子超喜欢！
• Dene (9/5): -
• melissa (9/5): -
• Juliette (8/5): - Location is perfect to town, parking on site and the owners are lovely and approachable
• Janine (10/5): Great value for the whole family - Kitchen 4 beds for a family of 5
• Cassi (9/5): -
• Maria (9/5): -

Photos