Swan Garden Hotel
Location: 1, Jalan KSB 1, Taman Kota Syahbandar, Melaka, my
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location
Strategically located just 2.2 km from Mahkota Parade, Swan Garden Hotel offers easy access to key attractions in Melaka.
Comfortable Accommodation
Each unit at Swan Garden Hotel is meticulously furnished with wooden fittings, offering a cozy stay. Relax and enjoy the in-room flat-screen TV and coffee/tea making facilities.
Relaxation and Dining
Unwind in the spa or maintain your fitness routine in the gym. Indulge in delicious Continental and Asian cuisines at the on-site restaurant, and cap off your day with refreshing drinks at the bar.
To experience superior hospitality and luxury, book your stay at Swan Garden Hotel now.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Massage services
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- 24-hour security
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Electric bicycle charging station
- Bulk dispenser for toiletries
Rooms Available
-
Suite
Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite features a TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
-
Premier King Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
-
Superior Twin Room
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a TV, a tea and coffee maker, a wardrobe, parquet floors as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
-
Premier Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
-
Swan Suite
1 King Bed
291-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Soap
- LED light bulbs
-
Garden Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers a mini-bar, a tea and coffee maker, a wardrobe, a TV, as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
-
Deluxe Twin Room
Fitted with 2 single beds, this air-conditioned room is appointed with a flat-screen TV and an electric kettle. Free toiletries are provided in the private bathroom.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
-
Deluxe King Room with Courtyard
Featuring a private balcony, this room is fitted with a king bed and a flat-screen TV. The private bathroom includes a shower.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
-
Deluxe King Room
This room is air-conditioned and comes with a flat-screen TV and coffee/tea making facilities. A hairdryer is available in the private bathroom.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
-
Superior King Room
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Key card access
Guest Reviews
- Patahayah (8/5): -
- Pei Suang (7/5): -
- ADILA (8/5): This hotel is good because it’s clean! Good job, pls maintain this cleanliness level 👍🏼👍🏼👍🏼 - I like this hotel because it’s clean - toilet, shower, bed. It’s hard to get the free parking, worried my car will be compound by the local authority.
- Mohd (8/5): -
- murti (8/5): - No body inform about parking need to pay. I had summon for parking. No clear info
- Anas Zaki (8/5): -
- premlal (8/5): -
- Trail17336803929 (10/5): Hotel - Friendly hotel that you won’t miss that abit close to city jonker
- Liew (8/5): -
- 988salwar (10/5): Good service - Good services and very recommended
- Lukman Hakim (7/5): good - good good
- Lukman Hakim (10/5): god - good good
- Dream13807172750 (10/5): Lovely - This is my 5th time stay at this. Location near Klebang beach. Parking is easy except need to pay to Majlis on weekday. Room is okay, clean.
- Najib (8/5): Very good. - Value for money. bed were comfy and location was great. Were there a couple of time before covid and post covid. i think there were lot more complimentary thing in room but right now even tissues were not available.
- Cheng Gie (8/5): -
- SYUKRI (5/5): - BISING CHECK IN MALAM MINGGU BISING BUNYI KERETA DAN MOTORSIKAL TAK BOLEH NAK TIDUR
- CHA (9/5): - Hot water for shower not hot
- Li-Xuen (8/5): - Old but clean.
- Vivian (4/5): -
- Flyer28512111043 (10/5): LOVE SWAN GARDEN HOTEL - All are in good condition. thank u. my fav pit stop everytime in melaka❤️ but unfortunately i got parking summon. so sad. love yr staff too
- Camper16041836854 (10/5): Relaxing - Nice and clean place for a quiet stay. Friendly service and accomodative. Have a great stay here. Will come again for sure.
- Muhammad (10/5): -
- Passport04029583267 (10/5): Highly recommended - Love our stay here. The location is close to all tourist attracts near the city centre. The rooms are clean and comfortable, and smells nice too. I really love the ambience. I highly recommend staying at this hotel.
- masliza (5/5): - near town noisy
- Le (8/5): -
- Wan (5/5): -
- William (7/5): -
- Yeow (10/5): -
- Flyer22753826017 (10/5): 5 star - Overall great, comfortable! A bit of hiccup, no towels inside the room but they solved it very quickly. Responsive staff regarding the towel. Called them at 5am yet still answered.
- Go59616165517 (10/5): Love it - Love it, will come again. Friendly staff, good bed, fluffy pillow, clean room. Have iron and basic necessity and cold aircond
- Jacky (1/5): - The location of hotel is good , nearby a lot of food and pretty near to shopping mall and jonker street. The lift with bad smell, light in the room is somehow abut dark, floor of room abit dirty as my feet looks dirty after I step raw foot on the floor, the water heater in toilet seems not functioning as I have on the water for more than 5mins with maximum hottest selection but does not have feeling of hot on water, the shower shampoo are bad to use and a small bottle how could fulfill needs of 2 ppl in room ? The bed will feel itchy after sleep/lat down for certain time.
- FarAway11972372978 (10/5): Short stay-cation - Great stay at Swan Garden, happy with the service provided, the checkin process quite fast and efficiant, really galad i choose this hotel for my stay. Hope to come again
- Sharonne Tan (5/5): - The interior design of the room is very nice and cozy. Our room is facing main road we can hear motorbikes racing noise at midnight. How inconsiderate 😒
- M4269QDfannyb (10/5): Recommend to short trip - Very nice experience with the accommodation,will come again during holiday.the water pressure is so high and enjoyable
- Culture53932961269 (10/5): Good - Good sooooo good . Everything was good. Comfort , near to city and facilities so good. Will come here again for any trip or vacay
- Sai leng (10/5): -
- L9073AJstefanog (10/5): Surprisingly Good Experience - The stay was nice! The room looked a little old, but Kris made our experience wonderful. The location is perfect for sightseeing, and honestly, it was better than most reviews say
- Escape30926230826 (10/5): Good details as a nice hotel - Design details excellent. Frosted glass in high level windows. Shower curtains not touching wet floor. Enclave at shower to put toiletry.
- Mohd Amin (10/5): -
- dannylockc (8/5): Pleasant stay - Room is clean and the amenities is good. Helpful front desk at 24/7. Good value and affordable and close to city center. Thank you
- ZAFARUL ISLAM (8/5): Nice and cozy - Staff are really friendly and helpful There no small fridge (mini bar) and the water are really hot even set to cold water
- PalaniVeloo (7/5): -
- Jason (8/5): - Stayed for a night here. Receptionist was very professions. Room was sufficient for the stay. not much complaints other than the non working TV channels and wifi. However, staff does not seem to be sure on the "newly imposed" tourism tax imposed by the government. I only realized i paid for it twice after i checked the invoice - once in expedia, and once by cash at check in.
- sundram2023 (8/5): Peaceful stay - Had good stay with this hotel. I have stayed In this hotel for few times. Alot of restaurants nearby and good location. Very reasonable price!
- Black (7/5): -
- Passport40853790351 (10/5): Comfortable hotel - Great hotel with king bed and a bath tub. Will come again ! Its in the middle if the city so its quite good. Waters great and also free coffee. Amazing
- FOO (4/5): - It's time to change all towels, old and smelly. Don't just give half roll of toilet paper, or should at lease spare one as there is no room service available. Toilet not properly clean up.
- Tina (9/5): Comfortable, value for money. - New, clean and room rate. Location and parking.
- Eng (4/5): -
- Chang (2/5): - Clean but very smelly ! How can let guest bring durian inside hotel ! Open fridge all smelly durian
- 18changw (2/5): No next time - Bad experience , tv cant use , fridge smelly ! How can let customer bring durian inside the room and put fridge ! Please check properly first only give other customer book this room
- 247shirlynl (10/5): Nice location, helpful staff and housekeeping , room is clean and comfortable, parking easily,has some restaurants near - Nice location, helpful staff and housekeeping , room is clean and comfortable, parking easily,has some restaurants near by
- ZHOU (10/5): -
- 888sangeethat (10/5): Was wonderful - The hotel was nice and beautiful . I was so happy to stay here. I usually stay here every time my parents come to melaka to visit me
- Mohdnorhan (7/5): -
- Noor (9/5): Superb - Value for money & close to attraction in Bamdar Hilir & Klebang
- Beng (6/5): Good location, clean, friendly staff - good for a night or two - Well maintained and clean. There is insufficient lighting in the room we were in. It was a suite and there were no ceiling or wall lights in the sleeping section. As my wife is visually-challenged, it was uncomfortable for her.
- Nina (9/5): Superb -
- Arinzz (7/5): Good -
- Yee (8/5): Very good -
- 198shanthim (10/5): Have best and peaceful holidays - Bed and pillows really good and warm. We really enjoyed the view from our room too. I also like to mention about infinity swimming pool, especially the breathtaking view from the pool. I would highly recommend for others to give a visit here.
- koks490 (10/5): Value for money - Everything very good. Room clean and tidy. Thumbs up😆🤩😍🥰😀😃🤗. Would definitely repeat stay. 😀😃🤩😍🥰. Value for money..😀😃🤩😍🥰☺😃😀😃😀😃😀😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀.
- Suat (10/5): Exceptional -
- Leo (8/5): Very good -
- Raba'a (9/5): Superb -
- Mano (7/5): Good -
- Nur (10/5): Exceptional -
- Trip31659866217 (10/5): Holiday - Every thing was fine. Arrange at coffee house was fine and very good id services...food was nice and delicious..we a family was happy with your service..And we will come back here in future. We are from Seremban and we don't hesitate to swan garden again... thanks
- azlynao (10/5): Awesome embiance like home - The room was comfortable, tired from hari raya preparation and celebration, gives us room to refresh and re-energise. Sleep like a baby. If can make the air-cond controller not too centralized, and we can control the temperature it would be helpful.
- Abdullah (10/5): Exceptional - Front desk staff helpful and friendly. Surely would recommend to friends
- siewweis2025 (10/5): Excellent stay 💕💕 - An excellent stay and of course the staffs are very helpful too … not to mention the cleanliness .. i can say its awesome 💕💕💕 … breakfast is great too and the environment is 😍😍😍😍😍 … will definetely come again of course 😀💕😍🥰 no words can describe my feelings …
- Daydream29290339512 (10/5): will definitely come back again - Decent hotel with fair price, friendly staff, the room was spacious, cleanliness acceptable, toiletries were prepared, water pressure and temperature were very good, air conditioning was well functioned, we had a comfortable and nice stay.
- norlizai2025 (10/5): Best staff and best room - Stay 15/2/25 for 1 night. The room were big. Feel like 2nd home. Staff were great also. Expecially front office work at 10pm and housekeeping. I dont remember but she was kind. 😊 I would be sure coming back later. It was a lovely stay and very convenient for all location that we already planed.
- zaffikadianaz (10/5): An interesting and peaceful view - An interesting and peaceful view. The room is very comfortable. Clean and comfy hotel in city centre. We had a wonderful stay in charming. Gently refurbished, preserving the old art deco details and yet with a fresh and up-to-date feel. Very clean and lots of space. Very kind staff and great value for money. Right in the heart of city centre
- YNChin (8/5): Great Place to stay in Malacca!! - Great place to stay & value for money!! Has a great buffet breakfast!! Their Assistant Front Desk Manager Michelle was a great help!! Got all our rooms assigned & room keys ready prior to our arrival, making checking in 24 pax much easier!! Will stay here again on my next trip to malacca !!
- Guide10942438003 (10/5): Great hotel with affordable price - Near to Jonker Street and Melaka River..... The staff were incredibly friendly and efficient. The rooms were spacious, clean, and comfortable. Baba nyonya room just nice. I love my experience in this hotel. Will come back again next time.
- Sarah (8/5): Except the burst pipe, overall it’s a comfortable hotel. - Air conditioning is good. It has a burst pipe on the day that we arrived. No hot water supply for a couple of hours.
- Wanderer59219285951 (8/5): Great Stay, But Pool Closes Too Early - I had a pleasant stay at this hotel, and overall, everything was great. The rooms were clean and comfortable, the staff was friendly and helpful, and the facilities were well-maintained. The location is also excellent, making it convenient for exploring the area. However, I was quite surprised to find that the swimming pool closes at 7 PM. This seems quite early, especially considering that sunset is one of the best times to enjoy a swim. Many guests, including myself, would love to relax by the pool after a long day of sightseeing or work. It would be wonderful if the hotel could extend the pool hours, at least until 9 or 10 PM, to allow guests to fully enjoy the facility. Despite this, I still had a good experience and would consider staying here again. I hope the management takes this feedback into account, as a later pool closing time would certainly enhance the overall guest experience. Thank you for the hospitality!
- Ungku (8/5): Very good -
- Jian (7/5): Good -
- wafairuzw (8/5): Complimentary parking is at adjacent "sister" hotel building - The hotel is good. However, complimentary guest parking is only available at the adjacent "sister" hotel building (Swan Garden Resort Hotel) which is a walking distance away across the road - fortunately not the main road. Parking spaces around the hotel belong to the local council and under guest's own expenses.
- Muhammad (10/5): Exceptional -
- E544MHnurula (10/5): Best stay in Melaka - Nice. Clean room & bathroom. I love my experience in this hotel. Will come back again next time for sure. Please stay here if you are looking for place to stay! Nearby areas got so much nice food also. Make sure to try the food & rest nicely in the hotel
- Ns (9/5): Superb -
- Rabiatul (7/5): Good -
- Chong (8/5): Very good - Room clean and staff friendly. 1) Need to park car at public pay lot. 2) Swimming pool and gym cross the road at another building.
- Reza890 (10/5): Exceptional -
- Culture53696260642 (10/5): Great Stay @ Swan Garden Hotel - We had a very pleasant stay. The staffs are friendly and helpful. The room is clean & comfortable. Hotels had a required facilities. Near to food places & groceries This is second time staying in this hotel. We will come again later. Great place...
- Mitesh (9/5): Superb -
- Mohd (5/5): Passable -
- noviat2025 (10/5): Overall was a good experience in this Swan Garden Hotel - Best experience for the first time visit Melaka. Very wide room. Nearest to Jonker Street and Melaka River. The only inconvenient was the swimming pool, we need to go to beside of the hotel building cause we staying in Swan Garden Hotel, not Swan Garden Resort Hotel. Thus, the swimming pool has a very nice view.
- Blues (7/5): Good -
- caymant2025 (10/5): Meets expectation. Will visit again future to come. - Meets expectation. Will visit again future to come. Chose the Malay style room probably. Perhaps will choose another theme room next time. Overall the experience is good. Friendly manager and staff that greets us on time of arrival. Overall great experience.
- Thomiao (8/5): Very good -
- Mariati (9/5): Superb -
- Kathy (8/5): Good - Good location, easy parking but pay to Majlis by TNG or free parking at next building. Near with cafe n restaurant. The bathroom should be attend more. The floor n wall is dirty. No slippers supplied so its really disgusting have to step on the floor. Others is good. So please pay more attention to this.
- Ramzan (9/5): Great value for money. - The staff were really helpful and accommodating. Everyone from the front desk to the cleaners to the staff at the breakfast were very helpful.
- Elsa (9/5): Nice 10 night stay - Buffet breakfast and friendly, helpful staff On the first day there were some maintenance issues (blocked, stinky drains of both shower and sink) which were rectified straight away.
- Muhmaad (10/5): Good hospitality - All Nothing
- Jw (5/5): Passable -
Photos
