Hotel Cayena Caracas a LHW

Name: Hotel Cayena Caracas a LHW
Address: Av. Don Eugenio Mendoza, entre calles El Bosque y José Angel Lamas. La Castellana, Caracas, ve

Location: Av. Don Eugenio Mendoza, entre calles El Bosque y José Angel Lamas. La Castellana, Caracas, ve

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Stunning Views and Luxurious Accommodations

Experience breathtaking views of Caracas and El Avila Mountain from the comfort of your room at Cayena-Caracas. The elegant neo-classical rooms feature exquisite Italian bed linens, an espresso coffee machine, and luxury toiletries for a truly luxurious stay.

Convenient Location for Shopping and Golf

Located just 1 km from the popular Centro San Ignacio Shopping Centre, Cayena-Caracas offers easy access to a variety of shops and restaurants. Golf enthusiasts will appreciate the proximity to Country Club Golf Course, only a 5-minute walk away.

Explore the City and Beyond

With the city's historic center just a 10-minute drive away and Simon Bolivar International Airport within a 30-minute drive, Cayena-Caracas is the perfect base for exploring Caracas. Book your stay now for an unforgettable experience.

Important Information

For Venezuelan citizens: all nonrefundable and prepaid reservations, no-shows or any other cancellation charge will be deducted from the CADIVI quota. Please note that all reservations must be previously paid in USD and are nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 04:00 PM

Check-out: 12:30 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Massage services
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Heated pool
Outdoor furniture
Fruits
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Twin Room

2 Twin Beds
463 sq feet

Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch LED TV, cable channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Area rugs in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
Deluxe Room

1 King Bed
Individually decorated room

Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch LED TV, cable channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
Prestige King

1 King Bed
495.1-sq-foot individually decorated room with a balcony/patio

Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch LED TV, cable channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
Presidential Cayena Suite

1 Queen Bed
936-sq-foot room, located on the top floor, garden views

Layout - Bedroom and 2 living rooms
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch LED TV, cable channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
- Location - top floor
Ávila Suite

1 King Bed
592.0-sq-foot individually decorated room, furnished balcony with mountain views

Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch LED TV, cable channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
Castellana Suite

1 King Bed
592.0-sq-foot individually decorated room, balcony with garden views

Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch LED TV, cable channels, and iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
Deluxe Premium Room

This air-conditioned room features a flat-screen with cable channels. It comes equipped with a mini-bar and a private bathroom with a shower and toilet.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Bottle of water
- Adapter
- Free gym access
- Access to private pool
- Concierge services
Superior King Room

This larger room is totally air-conditioned and features excellent views of the city. It comes equipped with a flat-screen TV, a mini-bar and a private bathroom with a shower and toilet.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Terrace
- Bottle of water
- Adapter
- Free gym access
- Access to private pool
- Concierge services
Suite with Garden View

The spacious suite features air conditioning, a mini-bar, a tea and coffee maker and a TV with cable channels. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Terrace
- Bottle of water
- Adapter
- Free gym access
- Access to private pool
- Concierge services
Double Room

The spacious double room offers air conditioning, a mini-bar, a coffee machine and a TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Bottle of water
- Adapter
- Free gym access
- Access to private pool
- Concierge services
Suite with Mountain View

This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with mountain views, this suite also offers air conditioning and a TV with cable channels. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Terrace
- Bottle of water
- Adapter
- Free gym access
- Access to private pool
- Concierge services
Presidential Suite

The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, a TV with cable channels, as well as garden views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Terrace
- Bottle of water
- Adapter
- Free gym access
- Access to private pool
- Concierge services
Twin Room

The spacious twin room offers air conditioning, a mini-bar, a coffee machine, as well as a TV with cable channels. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Coffee machine
- Bottle of water
- Adapter
- Free gym access
- Access to private pool
- Concierge services

Guest Reviews

Israel (10/5): -
Carlos (10/5): -
Juan (10/5): - Limpieza, calidad, atención Todo perfecto
5522840112158040 (10/5): -
RENE GERARDO (10/5): -
Carlos (10/5): -
Carlos (10/5): -
Carlos (10/5): -
JOSE (10/5): -
williams (10/5): -
Carlos (10/5): -
Carlos (10/5): -
Mariandrea (10/5): - Every thing is excellent! 5 stars
Javier Ortiz (10/5): - LA habitación impecable y el Restaurant 5 estrellas. Regresaré pronto Nada
Crischel (10/5): -
Carlos (10/5): -
R M Thomas (9/5): If I return to Caracas this would be my first choice. - Facilities were fantastic, gym and pool are excellent. All staff were great, reception staff super helpful. Would suggest to anyone with the budget. First time in Caracas and was pleasantly surprised. Extra points for stocking Auqa De Palma as the toiletries. Food was also superb. N/A
Richard (9/5): What a fabulous hotel, will return. - I returned in less than a week of my first stay. Great hotel, Great staff, Great Facilities and quality food options. Todo. Nada.
Carlos (10/5): -
Ricardo (9/5): - Localização, exclusividade e detalhe. Piscina 25 mts para exercício matinal com excelente vista Esperava mais do pequeno almoço. Buffet de frutas pobre.
Carlos (10/5): -
FREDI (10/5): - The hotel is excellent
Carlos (10/5): Exceptional -
Carlos (10/5): Exceptional -
Carlos (10/5): Exceptional -
Elbek (9/5): Superb -
Carlos (10/5): Exceptional -
Graham (10/5): Exceptional -
Mustafa (10/5): - Nice hotel
Mohammad (8/5): Nice place to stay at Caracas in safe area and high end neighborhood - Perfectly clean and modern place Spacious rooms Safe area
Carlos (10/5): Exceptional -
Carlos (10/5): Exceptional -
Sharlopova (10/5): Exceptional -
Carlos (10/5): Exceptional -
Angel (10/5): Exceptional -
Carlos (10/5): Exceptional -
Carlos (10/5): Exceptional -
Abbas (9/5): Superb -
Carlos (10/5): Exceptional -
Daniel (10/5): Exceptional -
Diego (10/5): Top-of-the-line five stars well deserved. Excellent service excellent Security. Excellent restaurant. - It would be easier to write what I did not like about this property. Which is basically nothing. It is a beautiful extremely secure safe hotel. Caracas is not tourist, friendly but this hotel will make your stay in Caracas feel like a normal tourist experience. They are very safety conscious. The hotel itself is beautiful. The restaurant has amazing food, the staff is exceptional. Everyone speaks English. They are very nice very professional. Anything you need they will provide for you. The Security is top-of-the-line. It is a 100% secured hotel. Caracas is not a friendly place for foreigners however this hotel will make your stay Normal. I highly recommend it for any business travel or anyone who wants to go or needs to go to Caracas for whatever reason and wants to feel secure. Nothing. Quite frankly, it was a perfect stay.
Keith (10/5): Exceptional -
Abbas (8/5): Very good -
Dávila (10/5): Exceptional -
Torrealba (10/5): Exceptional -
Gisela (10/5): Superb!!! - Wonderful place , staff and location. Top security.
Oceandusk (7/5): Good -
Afrah (10/5): Exceptional -
Carlos (10/5): Exceptional -
Carlos (10/5): Exceptional -
Marina (10/5): Exceptional -
Pablo (8/5): Very good -
Paul (5/5): Passable -
Adil (10/5): Exceptional -
Vanessa (10/5): Exceptional -
Michelle (10/5): Exceptional -
Christian (10/5): Exceptional -
Verified traveler (10/5): - Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
Mario (10/5): - This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
T.A (10/5): Excellent service, great location, awesome food - Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
Richard (10/5): World class hotel - Incredible hotel, the staff is unbelievably capable and attentive to every detail.
la Tartaruga (10/5): Confy and safe - Spent 3 days inside with all what was needed. Great attentive service, quality of the products, beautiful enviroment for meetings.
Francisco (8/5): The best hotel in Caracas - If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.
shellie (10/5): - Front desk went out of way to help us on our stay!!!
Adolfo (10/5): - It was excellent
Art (10/5): Great privacy and comfort - Great hotel with great service and maximum privacy
Verified traveler (8/5): Great! - Good hotel.
lorena (10/5): Espectacular - Excelente muy satisfecha
CLAUDIA (10/5): Se andate a Caracas è qui che dovete dormire! - A Caracas per lavoro. città pericolosa, paese pericoloso. questo hotel dà la sicurezza di tutto. ed ogni confort e sta nella zona migliore della città. e' qui che dovete andare se vi recate da queste parti.