The Astor Apartments

Location: 35 Astor Terrace, Spring Hill, Brisbane, au

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Outdoor furniture
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Key card access
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Rooftop garden

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Budget Two-Bedroom Apartment

  This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Apartment

  This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Apartment

  Each apartment includes a bathroom with bathtub and shower, laundry with washing machine and clothes dryer, and a private balcony off the living/dining room area with pool views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Studio

  The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious studio offers air conditioning, a washing machine, a terrace with a quiet street view as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Katrina (10/5): -
• Maxine (8/5): Happy to stay again. Close to hopital. - Location & ease of access Drains in bathroom were very slow to clear. It could have had a better clean. It was dusty around the bathroom corners. The entry needed painting.
• Jordyn (10/5): -
• Steve (10/5): - Clean quiet had everything we needed and more
• Lynne (6/5): The location was quite good but the shower and broken shutters were a problem. - Good size and location. Kitchen was good, Washing machine and dryer were useful. Missing shutters in bedroom meant it was very bright early morning. Shower in the bath and made it difficult to get into.
• Paul (8/5): -
• Campbell (10/5): -
• MARINA (8/5): Très bien - La situation est top a 10 minutes de marche de la rue pietonne, la déco est très belle. Les salles de bain auraient besoin d’un rafraîchissement
• KARINE (7/5): Bien , bel appartement - L espace de l appartement, la situation géographique Le lit est « raide » J ai eu du mal la première nuit
• yenar (10/5): -
• Sharni (8/5): -
• Paul (6/5): Great location, apartment needs updated - Fantastic location Room is dated quite badly, at the bare minimum needs a fresh paint. Couch was very well worn, bed was comfortable, but the absolute bare minimum is being maintained to keep this as a rental.
• Henry (6/5): Just okay I guess - The location on Spring Hill with number of coffee shops and restaurants was excellent A few of the white goods like the washer and dryers not working, and the aircon needs improvement or replacements immediately
• McLean (10/5): -
• Sandra (10/5): -
• Joanne (8/5): - It was good I had to go and buy milk as there was no milk in the fridge
• Asma (7/5): Room/beds setup was ridiculous. - The location was good, parking was convenient and the staff were helpful. I needed a replacement iron as the one in our apartment was faulty to the point of being dangerous. On complain, a replacement was brought up to us promptly, which was a great relief. Did not like that I paid for a 4 person stay with two bathrooms. One would think the master bed would be set up with the ensuite and the two single beds would have been in the other room. But, no, apparently somehow it made sense for the establishment to set beds up in reverse. Cannot think of a good reason why this would be, but it would be a reason for me to book elsewhere if I need a place to stay again.
• Swan (7/5): -
• Jayden (8/5): Great stay, excellent service, can’t complain. - The two apartment room was very spacious.
• Amanda (10/5): -
• Kylie (9/5): - Great apartment clean good views Need more local info eg. Taxi numbers an similar info in apartment for quests
• Valentine (8/5): -
• Hieu (7/5): -
• Kylie (6/5): Ok - Easy to get to and the staff were beautiful Old furniture, broken springs in the couch, hard bed, needs fresh paint and good clean. The kitchen needed more equipment.
• Roderick (9/5): -
• Christine (4/5): It was a comfortale place to stay, the size was great for 3 adults. - location was good, pretty close to town although it was a bit hilly to get to. Rooms were a good size and quite comfortable beds were ok, although furniture was a bit outdated. The rooms appeared to not have been cleaned or cleaned well prior to our arrival. You could see smear marks on windows and on the glass tale tops. there was hair in the bathooms. One of the lights was not working, making it a bit dark in the evenings and a part of the washing machine was broken. Upon informing the desk some of this was addressed however it should not have been dirty on our arrival.
• Nicola (5/5): Was good over all bit out dated but served its purpose staff were very helpful - Location was on point easy access to public transport. Pool was clean and refreshing. Air conditioning leaked quite a bit we let the front desk know so it can be fixed but was slightly concerning. The bathtub needed a scrub as had black marks.
• Mary (7/5): - Location to Central Station & the city
• MAREE (8/5): Revamp and clean better - Location Could’ve been a lot cleaner
• Belinda Clarke (8/5): Pleasant stay in Brisbane - Very good location, close to Central Station but in a quiet street. Staff were very friendly. Apartment was large on the 9th floor of an older building. Under building car park, one car space allocated to each apartment. Easy walk to the city. We enjoyed our stay
• Kacie (8/5): - Location was very convenient The lack of parking allocated to paying guests.
• Andrew (7/5): - This was our second stay at the Astor Apartments. It is within walking distance from Suncorp Stadium and QPAC which suited us. The aircon was an old ducted system with the unit located in the utility room. It was noisy and barey kept the room cool, especially with the morning sun. The bed was hard and we had to use our mattress topper to get a good nights sleep.
• Domenico (8/5): -
• James (3/5): -
• Shoko (8/5): -
• Michelle (10/5): Perfect - Fantastic location, very clean and tidy Easy to deal with owner.
• Joshua (8/5): - Everything we needed Bathroom sink was abit blocked
• Jesse (6/5): Astor - The location was great, the staff very nice and the room over all was comfortable. Some of the dishes where not cleaned properly, the dishwasher and stove top didnt work, and the neighbour was ridiculous and extremely entitled (definition of a Karen).
• Kymberley (8/5): -
• Katlin (10/5): - Absolutely amazing spot everything you need and more Nothing!
• francisco (9/5): Clean and quiet. 2 bedroom at the end of the corridor. Very friendly staff. Safe Luggage storage up - Clean and quiet. 2 bedroom at the end of the corridor. Very friendly staff. Safe Luggage storage up to 4pm on check out.
• David (10/5): Great - The location Nothing it was great
• Leah (8/5): - The communication from reception staff was wonderful. Checking in and out was seamless. Great location for walking to the city and close to public transport.
• Harris (10/5): -
• Wilson (7/5): -
• Breanna (10/5): -
• Ashley (5/5): -
• Jennifer (1/5): - The place was filthy, I had to wash all the crockery and glasses and cutlery before we could use them. They had been put away dirty. There was mould in the bathrooms and the quilt was dirty. I will never stay there again.
• Scott (6/5): -
• Natalie (10/5): -
• Anne (1/5): - Large floorspace. Had a park for my vehicle. Difficult check in after hours, plus nowhere to pull up in your car when you are actually checking in. Absolutely no flexibility with booking when wanting to alter dates. Broken washing machine which was very obviously broken and sharp bits of plastic that you could easily cut yourself on. The bed was made but it looked like someone had laid on top. Dingy carpet. The water in the ensuite shower was sooo scalding hot, very dangerous. Only one bedroom had air con. The other bedroom had a Kmart pedestal fan. For the price I paid, nearly $350 a night, it did NOT meet our expectations and we left after one night. I will not stay here again.
• Andrew (7/5): Great location - The hotel in centrally located and walking distance to Suncorp Stadium. We ended up getting a room upgrade which was really nice. The decor is very dated and the apartment we were in needed maintainence. Parking spaces in the secure car park are limited and are first in best dressed basis. On our last night we missed out on a car space.
• Scott (7/5): -
• Geneviva (7/5): The only thing that I love about it, is the location - I love the location for where my appointment is. Toilet was hard to flush as I just had a surgery and the water flowed so slow to fill up the water tank, And the shower tiles has so much mould that It was bad in my condition. And there’s a leakage outside that where the bed sits has a garden or weeds growing there in the corner. A bit dangerous to go outside as you might slips.
• linette (8/5): - Very spacious and comfortable apartment. Excellent location with a Short walk to train station. Plenty of eating out options close by.
• Tracey Olive (9/5): -
• Cristian (7/5): -
• SHANTAL BIANCA (8/5): Staff were helpful and location was great! - Good location and parking availability No A/C unit in main bedroom just evaporator.
• Lisa (2/5): Not like it looks in the photos... - The sheets were clean My main issue is that the pictures on booking.com of the room are deceiving. The room was not nearly as good as the pictures. It was very old, the floor was sticky, everything quite dirty, toilet seat broken, tap running, hot/cold markers on taps missing, low pressure in shower, no washing up liquid, no fans, aircon kept turning off and we are not allowed to change the temp, and the lift smelt like urine. Also, the portacot we asked for was broken and didn't even have the hard base with it so was unusable. We asked for another one and they advised they had gone home for the day (only man reception for a couple of hours per day). We explained we needed it and they then organised for a replacement one.
• Taylah (7/5): -
• kyal (7/5): -
• Melville (6/5): - Comfortable beds Needs to have aircon in all room if you advertise aircon From one customer staying to the next cleaning of the rooms and bathrooms etc need to be done better
• Jose Paulo (10/5): -
• nevaeh (9/5): -
• Paulus (10/5): It was our second stay in two years. We enjoyed it. We intend make it regular when we travel to Bris - It was very tidy and spacious and fresh. It is also convenient and close to Central Business Center. Staff are friendly and courteous. Nothing better.
• Marven (10/5): -
• Aplina (10/5): On a higher level stay it's the place to stay next visit - The room size and very spacious lounge and dining room kitchen fridge and freezer was easy As bathroom was tiny but very nice Would like to have been on a higher level we had the room right over the pool area so we could see other guests and they could see us unless we used the blinds so I would definitely stay on higher level and the chute for garbage disposal was confusing.
• Gabriele (9/5): Nice place - Friendly staff, easy check-in and check out, unit was very large, great parking. The air con is a unit in the wardrobe and rattles the whole wall and windows in the bedroom.
• Rachel (8/5): Was good value for money but we would book somewhere with air con in all rooms for our next visit - Great location, Beds were comfortable and facilities were appropriate No Curtains in the lounge room - was very bright in the morning and we like to have the option to close for privacy if we want. Also no air conditioning or fan in the second bedroom meant it was too hot and uncomfortable to sleep in
• Belinda (4/5): - Air conditioner didn’t work properly. Never anyone working in reception
• Rose (9/5): -
• Joanne (8/5): We enjoyed our stay. - The size of the apartment. The beds were comfy. We liked the view from the balcony and windows. The pool was nice. The desk staff member was very helpful and friendly. We chose the property because the description said it was 500m to Suncorp Stadium. But it was not near it at all.
• HIROKO (7/5): - We had to make reservation at the last minute. Out of what's available at the time, we are happy to stay at Astor Apartment. Good location. Although the facilities were rather dated, the room was very large and gave us comfortable space.
• Derya (1/5): Never will stay again - Nothing dirty everything Rooms were dirty to the point I had to wash all the bedding
• Anderson (7/5): Good stay had everything we had incredible views just needs to be updated. - The property is fairly old and needs a refurbish however the views at the property are incredible and if the room was updated it would probably worth around $600-$700 a night you won’t get a better view for the amount of money anywhere in Brisbane for the price. The property was old and needs to be updated however it is comfortable and you can stay there
• Daniel (1/5): -
• Jenny (5/5): - We stayed in a 2 bdr apartment. The apartment was large enough for a family of 4, it had 2 bathrooms, had adequate facilities for self sustainability and in a good location. The apartment was old and not well maintained. Cleanliness was lacking. Lounge was uncomfortable. Some of the furniture needs repairs. I thought it odd that the sliding glass door and ensuite was not attached to the main bedroom but to the room with 2 single beds.
• R Coelho (7/5): Nice - The apartment was nice and well-equipped with a full kitchen and laundry which came in very handy. The free undercover parking was a big plus. Short walk to the city center but there are buses everywhere so it was easy to get around. Internet only worked in the bedroom as it seemed to be hosted in the apartment next door. Some dishes hadn't been properly cleaned.
• Michael (7/5): - Blocked drain is one of the showers. No o vious instructions for how to use the building.
• Ann (8/5): Good size apartment close to Queen Street Mall - The apartment was a good size and had a washing machine as well.
• Ramos (7/5): -
• Ilenya (4/5): Very average, not particularly comfortable - Easy check in, loved the free parking, very spacious apartment Very dirty, none of the kitchen equipment was cleaned, cockroach living in sofa which I had to kill, dusty / dirty on surfaces and in cupboards
• Shontahleigh (6/5): Enjoyed it could've been better - I like the room very spacious the apartment was close to the station and shops. I like that there was free parking I didn't like that the pool was closed for maintenance when we was there the whole weekend. The elevators were dodgy as and need an upgrade. The aircon in the loungeroom didn't keep the room cool while we was there and I didn't like the fact that the windows didn't have screens on them very dangerous!
• Gavin (8/5): -
• McDowall (7/5): - Very spacious and quiet at night.
• APELU (1/5): Will never stay at Astor anymore in the future and will not recommend this to anyone. - Close to where I supposed to be Bed is terrible and the blanket we used has stained on it. Air condition is outdated, the smell in the room was terrible. I have paid good money for it, too expensive for a bad product.. This is a bad experience for my family and you need to improve your service.
• Lauren (3/5): Very disappointed to open the door upon arrival. Wont stay again or recommend. Got a great price, but now I know why. - Location. Friendly staff Simple, basic, under whelming. Broken air con so noisy portable one supplied. Terrible corner apartment with neighbours cigarette smoke coming in when door open. Nothing like photos. Very basic bathroom.
• Rongmin (8/5): - 离中央火车站很近，房间很大
• Anne (10/5): - Clean and spacious All good
• Charlize (7/5): -
• Vicki (7/5): Enjoyable - Location was excellent. Lovely view. Advertised as budget accommodation but would have liked it to be better maintained. Oven did not work and bathroom taps broken. Kitchen cupboards cracked.
• Karen (8/5): Would stay again for sure - Lovely spacious apartment comfortable beds clean quiet good walking distance to train station close to city shopping Tv in bedroom not working and little plug to change taps from shower to bath not working
• Michael (3/5): I wont be going back - A basic outdated place to stay, but clean. There was a constant loud noise coming from the air conditioning - Even when I turned it off. It affected my sleep over two nights - I asked the reception to look at it but they did not.
• Sonia (9/5): Very enjoyable and convenient stay. 5min walk to Queen st mall - Great location Big unit Everything we needed Nothing to fault
• Carlee (3/5): -
• Jack (4/5): Great location but rooms need some TLC - Staff were friendly and happy to let us drop bags off early before check in, nice quiet location with easy access Main bed room aircon leaked water onto the carpet, main bedroom bathrooms taps leaked and toilet leaked/ran constantly (noisy), lifts smelt odd (musky)
• ktdyr (6/5): More miss than hit. Disappointed despite location. - Very convenient location, with secure onsite parking. Big unit. Cafes across the road. Handy, 10 min parking outside, to give you time to collect your key for the room and tag for the building's carpark. I am not sure what that availability is like in Brisbane peak hours though. Drainage in bathroom sink was incredibly slow. Unit needed pest control for cockroaches. Reception hours seem haphazard despite "Back in 15mins" sign; which didn't give a time they left the desk, so that's subjective. Twice, during the very limited weekend reception hours, I waited over 25mins for someone to attend reception, while that sign was displayed. Not great when the short term parking outside is 10mins. Cleaners need to check the lint filter in the clothes dryer regularly. It was a fire hazard, when I went to use the dryer.
• Lauren (2/5): - Free parking Air con did not work, shower was either too hot or too cold, no air con in bedroom, carpark exit alarms heard from across the street all day, did late check in and staff asked us to come before 10am the next day to check in even though desk staff are around until 4pm.
• Sw♡♡tie (7/5): Happy, but... - Service was absolutely fantastic, above and beyond, AMAZING!!! 10/10 Sauna was lovely! Broken Items, people shouldn't trash the place, just because it was a cheaper option? Building maintenance was a little behind and hard to find parking while checking in and out. Unfortunately, only 1 key available at the time, because of a little mistake.
• Patrick (8/5): Great stay, thanks - Great location, easy stay Check in was a little difficult as we arrived late in the day

Photos