NASPA New Otani
Location: Yuzawa 2117-9 , Yuzawa, jp
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Experience the best of Japanese and Western rooms, each with a private bathroom and modern amenities.
Recreational Activities
Enjoy skiing in the winter, as well as cycling and other outdoor activities in the surrounding area.
Dining and Entertainment
Indulge in a variety of food and beverage options, including Continental and Japanese cuisine. Unwind at the hotel's bars with lively karaoke or a serene atmosphere.
To book your stay at NASPA New Otani and explore all these fantastic features, reserve your room now!
Important Information
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 10:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Table tennis
- Ski storage
- Chapel/shrine
- Karaoke
- Kid meals
- Heated pool
- Public Bath
- Coffee Shop on site
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Ski storage
- Television in common areas
- Front desk (limited hours)
- Ski-in/ski-out access
- Free wired internet
- Access to nearby indoor pool
- Ski equipment rentals on site
- Ski lessons on site
- Tennis lessons on site
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Games
- Housekeeping on request
- Art gallery on site
- Reception hall
- Secured parking
- Ski lift privileges
- Snow sports gear
- Swimming nearby
- Electric bicycle charging station
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Japanese-style Room For 6 Guests
5 Twin Futons
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Bathroom - Shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Safe and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Desk
- Slippers
- Daily housekeeping
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Toilet with electronic bidet
- Bed sheets not available
-
Superior Twin Room
The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Cots
-
Japanese-style Room For 9 Guests
9 Twin Futons
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Bathroom - Separate bathtub and shower, a toilet with electronic bidet, and slippers
Practical - Safe and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 9 (9 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Desk
- Slippers
- Daily housekeeping
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Toilet with electronic bidet
- Bed sheets not available
-
Japanese Western Style Room
3 Twin Futons and 2 Twin Beds
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Bathroom - Shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Safe and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Hair dryer
- Refrigerator
- Desk
- Slippers
- Daily housekeeping
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Toilet with electronic bidet
- Bed sheets not available
-
Western Suite
This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite is air-conditioned and has a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Pool towels
- Trash cans
- Yukata
-
Japanese Suite
This spacious suite is consisted of of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers air conditioning, tatami, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 5 futons.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Pool towels
- Trash cans
- Yukata
- Tatami (traditional Japanese flooring)
-
Family Room with Tatami Area
The unit has 2 beds and 3 futons.
Max Occupancy: 5 (5 Adults)
-
Japanese room 20 tatami
The unit offers 9 futons.
Max Occupancy: 9 (9 Adults)
-
Japanese-Style Room (12 tatami)
The unit has 6 futons.
Max Occupancy: 6 (6 Adults)
-
Superior Twin Room - Non Smoking
The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Cots
-
Superior Fourth - Non Smoking
The unit has 4 beds.
Max Occupancy: 5 (5 Adults)
- Cots
-
Junior Suite
The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Cots
-
Superior Twin Room - Smoking
The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
-
Superior Fourth - Smoking
The unit has 4 beds.
Max Occupancy: 5 (5 Adults)
-
Standard Twin Room
The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Cots
-
Standard Twin Room
The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Cots
Guest Reviews
- Kwok wa (3/5): 一般 - 冷氣不足
- muhammad prima (9/5): -
- TOSHIO (7/5): -
- SHINYA (9/5): -
- REIKO (9/5): 快適。 - 朝食、夕食が美味しい。風呂場が清潔。EV充電器予約ができる。 露天風呂が小さい。
- Oguma (8/5): - 設備，環境及びスタッフの対応全体的に良かったと思います。 特にない。
- EMIKO (8/5): とても快適に過ごせました。 - とても清掃が行き届いており、快適に過ごせました。 小さい子供が障子を破りそうで、全部外させてもらいました。日中、窓から西日が差し、カーテンを閉めると暗いし、レースカーテンがあった方が良いと思います。 今回食事を付けず外食にしましたが、ディナー、朝食がもう少し安いと有難いです。
- nozaki (9/5): -
- Tsugutoshi (9/5): とても心地よく過ごせる宿でした - ブュッフェの食事が種類が多く、調理も凝ったものがあり、とてもおいしかった 駅からホテル行きのバスがあるのかわからなかったので歩いたこと
- SHINICHI (9/5): -
- TAMAKI (7/5): - トイレのウォシュレットが故障中で水が止まらず自分の洋服と回りもビショビショになり、トイレ掃除をしました。最悪😞⤵️⤵️。部屋も空調を調節出来ず暑くて不快でした。
- Miyaji (10/5): -
- Lani (10/5): -
- YUEH TZU (9/5): - 雙床房還有起居室與衣帽間的空間非常的寬敞~ 窗戶大片採光非常好 ~ 大浴場的設施也很完備
- WEiling (9/5): -
- Okuzono (10/5): ステキな滞在 - 部屋が素敵でした ブュッフェよかったです 夕食の天ぷらが揚げたてが食べたかった
- Lutz (6/5): Abenteuer - Ein sehr geräumiges Zimmer und freundliches Personal. Zimmer mit alter Einrichtung.
- yukiko (7/5): グリーンシ-ズンの値段で行けるならまて、行きたいです。 - ジュニアスイ-トでした。 素敵なお部屋で、景色も良かった。 グリーンシ-ズンで1万円位の値段の時期との情報でしたが、適応にならず、 残念でした。
- 洪 (7/5): -
- YITING (9/5): - 很日式飯店，大，乾淨，服務人員有禮貌。它有自費的游泳池溫泉和健身房，有需要可以預約。 交了bath tax一定要拿證明，妥善保管到你離開飯店！！！我入住時現金交錢，沒拿證明，最後一天花不少時間處理這個，沒想到這麼棒的飯店會出這種差錯，所以我一開始沒注意到要跟服務人員要求收據。
- Junko (5/5): - 宿泊費がお手頃 宿泊費以外に別途費用がかけないと楽しめない
- PATRICK (1/5): -
- KENJI (9/5): -
- Hadi (10/5): -
- JAIS (9/5): - Location and the shuttle service.
- Piyada (10/5): -
- Yuya (8/5): よかったけど、もっといいところはあるだろうなと思う - 大手の安定感。ファミリー客には安心。 施設の古びた感は否めない
- Shiho (10/5): -
- Geng (10/5): -
- mika (8/5): 最後のスキーは花粉にやられました - 部屋が広くてきれい 景色はあまり良くなかった。翌日、ノークリーンの札を下げていたにもかかわらず、清掃の人が鍵を開けて入ってきたのは、びっくりした。
- Ayako (8/5): -
- KEIKO (9/5): -
- Adit (9/5): -
- 洪瑋隆 (10/5): -
- Stephen (10/5): A phenomenal stay! - Everything! Starting with the 5 minute hotel shuttle bus ride from the train station everything was exceptional for me. The staff especially Ms. Nakabayashi were terrific. I stayed in the very spacious and super clean junior suite and loved the room. The hotel offers a selection of restaurant choices serving a variety of cuisines. Just be sure to inquire about reservation times. The buffet breakfast was copious as was the dinner buffet. There is a fitness room and an indoor pool. The onsen was excellent after all day on the ski slopes. I reserved in advance by phone rental ski boots in my large size. They provided new, very comfortable boots and skis. The convenience to the mountain and all the services available couldn't be better. I've skied at and enjoyed various resorts in Niigata, but will definitely return to NASPA soon. Thank you all. I'm not sure if the 1,500 yen charge included both the pool and fitness room at the same time or just the room that I used for some weight training. I can understand a fee for pool maintenance, but don't see why it's that expensive for the training room. I would have no problem paying a one time fee for use during the stay, but 1,500 each time seems a bit excessive.
- julien (9/5): -
- MITSUKO (10/5): 最高でした - ゲレンデコンディションも最高でした ホテル、スタッフ いつも通り大満足です しいて言えば スキー、ブーツの雪払い 入り口に欲しいです ひとつ ぶら下がってましたが どうやって 使うのか届かないとこにあり 笑うしかありませんでした
- Wei Hsuan (8/5): -
- Walt (9/5): -
- Morgan (7/5): -
- Sayaka (8/5): -
- YUTING (10/5): 房間跟溫泉區都非常棒，這次帶著一歲多小孩入住，雖然飯店旁有雪場，但似乎不太適合一歲多幼兒玩雪，另外飯店附贈的兒童遊戲區設施非常簡單，與原本想像的不同，如果孩子還不會滑雪的話可能不太適合住這間飯店 - 接駁方便，服務良好 溫泉很棒 兒童玩雪區有點小，選擇也有點少 兒童遊戲室設施太少了
- lulu (8/5): -
- Chu (10/5): - 服務 無
- Hsueh-Wen (10/5): - Location, ski in out was so convenient.
- 鈺文 (10/5): -
- Opas (10/5): -
- CHIEN AN (10/5): -
- Lauren (8/5): Great location, spacious rooms. Would return. - Great location. Large rooms. Great option for ski in/out. Ability to hire ski equipment and access to lessons onsite. Few affordable options for dining. Shuttle bus stopped at 7pm, leaving us to head to town for early dinner. No ability to use streaming services for television.
- PAOLIN (9/5): -
- Fabio (8/5): Very comfortable - Big hotel with Onsen, Half board option and friendly staff One of the kids playground charged extra to use it
- セイナン (2/5): -
- MIDORI (9/5): - 食事に地元のものがあり美味しかった、自家製バターがとても美味しい 部屋からの眺めが良く広い部屋だったので快適に過ごしました
- 鎌形 (7/5): 良かったテス - ロケ～シヨン良かったです
- Hayate (10/5): 大人のプチ贅沢旅 - 素泊まりでも当日ホテルで夕食が食べられたこと。夕食一つひとつ手が込んでおり美味しかったこと。売店が充実していたこと。接客が非常に丁寧だったこと。
- MARIKO (8/5): -
- michiyo (7/5): -
- CHIN YUAN (1/5): - 車站的接送 Check in的人員態度非常差勁
- Elaine (10/5): - Extremely clean and cozy Not very easy to find a available room in the ski season
- Jane (8/5): Great location, somewhat overpriced - This resort is brilliant for location, access to the ski fields and shuttle bus into town. The restaurants at this resort are extremely over priced, especially to eat as a family. There were limited options to eat inside the resort, and we typically took use of the shuttle bus to get to town for dinners.
- Tomoko (8/5): 楽しかった。 - スタッフさんの対応が良かった。 食事の種類が豊富で美味しかった。 特にありません。
- Aya (8/5): 最高でした - 綺麗で部屋が広かった
- Lauren (5/5): -
- Ting Yat (8/5): - Well connected by free frequent shuttle buses with the ski resorts and train station Echikawa Yuzawa. Good room for family of 5 - two single bards, plus 3 futons on tatami area. Spacious and nice. Good onsen style bath
- PRATYA (10/5): - Good buffet dinner and good onsen
- Hsin-Ying (8/5): - The shuttle is so convenient and the hotel's lobby, rooms , and all facilities are all great! The mattress and bedding are too old and not comfortable.
- Brent John (6/5): -
- ATUSHI (7/5): 満足 - 食事が美味しかった
- Murat Korhan (7/5): -
- HIU TUNG (9/5): -
- Dato’ Ramleh (7/5): -
- LINA (9/5): -
- Anisa Rafik (8/5): -
- Megan (8/5): Great for 3 generations travelling together to experience snow for the first time. - Although somewhat dated the rooms were spacious. The shuttle to the station was a bonus as walking would have been difficult given the snow and bear sightings. The pool was excellent except the opening hours. Finally the public onsen was fabulous. Restricted pool opening hours and cost. The expensive buffet dinner. Location is not near to any shops so you need to catch the shuttle into the station if you want to buy food from 7/11. Restricted hours of hotel shuttle.
- NETSU (10/5): - スタッフさんの親切な対応と素晴らしいお部屋のセッティングは最高でした。 なかなか部屋の温度が上がらなかったこと
- SOEDA (10/5): -
- 佐賀 (8/5): - ロケーション素晴らしい！清潔感あり！ 駐車場案内人（スタッフ）接遇とても親切でしたが、チェックアウト時の男性スタッフさん笑顔無しで残念。
- OW (8/5): -
- 正子 (10/5): のんびり出来た。 - 車椅子を借りましたが、スタップの方達は皆親切で、応対が心地よかったです。 お風呂の入口までの階段には昇降機があり、助かりました。 一泊ですし、部屋からほとんど出なかったので、良くなかったところは感じませんでした。
- tomotomo (9/5): - 大浴場が広くて、ゆったり入れた。 部屋が広くて快適だった。 1Fロビーのスタッフが、僕の券売機でのトラブル応対に親身になってくれた。 駐車場が遠かった。 大浴場の屋外風呂が露天だったらなお良い。
- Mitsumasa (6/5): -
- Ataka (10/5): -
- Mizuno (9/5): -
- Khoo (10/5): -
- Tukamoto (8/5): 大変お得感があった。 - 客室がとても広く、清潔感も素晴らしいと思う。 市街地へのアクセスが不便。
- Wakaki (9/5): -
- Bahareh (10/5): - Clean
- TOMOHIRO (10/5): - 雪のない季節の過ごし方としては デスクワーク向き
- shgenari (9/5): - 品があり 格式がある 上下とも 布団にシーツを挟んだだけの寝具 一度寝返りを打てば、下の シーツも上のシーツも身体に絡まり苦しいし、 直に寝具が体に触れてしまうから 不衛生な気がしてしまう。
- ochi (10/5): -
- Suangkavatin (10/5): -
- Daichi (8/5): - 食事のビュッフェがとても充実していました。美味しかったです。 また、大浴場がとても広くゆったり入れました。
- けいこ (5/5): - 延長時間の１時間一部屋4000円は高すぎる
- Eiji (10/5): - 流石オータニ系。快適に過ごせました。夏の訪問でしたが、やや部屋が暑いのと大浴場は仕方ないかもしれませんが、天井見ると所々に
- Taro (10/5): -
- RIKAKO (8/5): -
- 渡邉 (8/5): 花火最高 - 丁度湯沢の、花火大会で、部屋からも、みれて贅沢な時間を、過ごせました、スタッフが、良くうごいている 露天風呂が、あまり、露天風呂と言った感じではなかった
- H (8/5): 満足 - 朝食の種類が多くとてもワクワクしました。そして美味しかったです。
- kentaro (10/5): とても快適に過ごせました - 駐車場で困らない、エレベーターが速い とくになし
- 後藤 (8/5): - 高速のインターからも近く便は良い。ご飯時もスタッフが多く混雑するかなと思ったが、予想以上に少なく快適にゆっくりとご飯が食べれた。お風呂も大きくホテルの規模のわりには全体的にゆっくりと快適に過ごすことが出来た。 アクティビティスポットの方のスタッフの対応が良くなかった。子供が射的をしたが、説明を前の人が倒した的を直しながら話してるので全く聞こえず何言ってるのか分からなかった。なんとなく面倒くさそうな対応だったのが残念。
Photos
