JW Marriott Houston Downtown

Name: JW Marriott Houston Downtown
Address: 806 Main Street, Houston, us

Location: 806 Main Street, Houston, us

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious 5-Star Stay in Downtown Houston

Prime Location: Situated just minutes away from top attractions like Alley Theater, Theatre District Houston, and Downtown Aquarium.

Modern Amenities: Enjoy the convenience of in-room iPad for spa bookings and dining orders, along with air conditioning and flat-screen TV in every room.

Dining and Fitness: Indulge in American cuisine at the on-site restaurant, start your day with a delicious buffet breakfast, and stay active at the fitness center.

Ready to experience luxury and convenience at JW Marriott Houston Downtown? Book your stay now and elevate your Houston experience.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
Non-smoking throughout
Concierge service
Kid meals
Fruits
Pet bowls
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
Food delivered to guest room
CCTV outside property
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Art gallery on site
Wine release events
Reception hall
Health or beauty spa nearby
Bicycle-friendly property
Electric bicycle charging station

Rooms Available

One-Bedroom King Suite with Tub - Mobility and Hearing Accessible

Max Occupancy: 2 (2 Adults)
- Adapted bath
- Hearing accessible
King Suite

This one-bedroom suite features a 55-inch TV with streaming channel access and a separate living area. Bath amenities, a sculpted bathtub and a coffee maker are provided as well. An in-room tablet allows guests the opportunity to book spa appointments, order in-room dining or contact the valet.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds - Hearing Accessible

Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The quadruple room has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
Double Queen Deluxe Room with Two Queen Beds and Roll-in Shower - Mobility Accessible

The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
Presidential Suite, 1 Bedroom

1 King Bed
1320-sq-foot room with city views

Layout - Dining area and sitting area
Internet - WiFi
Entertainment - 55-inch LCD TV, digital channels, and iPad
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Free local calls, queen sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- iPad
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Separate dining area
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Presidential Suite, 1 Bedroom, City View

1 King Bed
1320 sq feet

Layout - Dining area and sitting area
Internet - WiFi
Entertainment - 55-inch LCD TV, digital channels, and iPad
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Free local calls, queen sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- iPad
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Separate dining area
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Deluxe Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed
570-sq-foot room with city views

Layout - Bedroom and sitting area
Internet - WiFi
Entertainment - 55-inch LCD TV, digital channels, and iPad
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- iPad
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Down comforter
- Deep soaking bathtub
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
One-Bedroom Executive King Suite with Sofa Bed

This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe King Room with Roll-in Shower - Mobility Accessible

The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Cots
King Suite

Max Occupancy: 2 (2 Adults)
Double Queen Deluxe Room with Two Queen Beds - Hearing Accessible

The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Hearing accessible
Poet King Room - Hearing Accessible

The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Hearing accessible
Superior King Room - Hearing Accessible

The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Hearing accessible
Deluxe King Room with Roll-in Shower - Mobility Accessible

The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
Deluxe King Room - Hearing Accessible

The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Hearing accessible
One-Bedroom King Suite with Tub - Mobility Accessible

Max Occupancy: 2 (2 Adults)
- Adapted bath
King Suite with Tub - Mobility Accessible

Max Occupancy: 2 (2 Adults)
- Adapted bath
Executive Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed
570-sq-foot room with city views

Layout - Bedroom, dining area, and sitting area
Internet - WiFi
Entertainment - 55-inch LCD TV, digital channels, and iPad
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Free local calls, queen sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- iPad
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Separate dining area
- Down comforter
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Deluxe Queen Guest Room with Two Queen Beds

Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
One-Bedroom King Suite with Mobility Accessible Tub

The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Adapted bath
- Cots
One-Bedroom Larger King Suite with Sofabed, City View

A sofa bed and separate living area are provided in this room. This room features a 55-inch flat-screen HD TV and an iPad tablet that allows guests to book spa appointments, order in- room dining or call the valet. A Nespresso coffee machine and refreshments are also available. Complimentary waters are replenished daily.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
King Room - Concierge Level

This room features a 55-inch TV with streaming channel access and a sculpted bathtub. Bath amenities and a coffee maker are provided as well. An in-room tablet allows guests the opportunity to book spa appointments, order in-room dining or contact the valet. This room type includes Griffin Executive Lounge access.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
Superior King Room

This room features a 55-inch TV with streaming channel access and a sculpted bathtub. Bath amenities and a coffee maker are provided as well. An in-room tablet allows guests the opportunity to book spa appointments, order in-room dining or contact the valet.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
King Room

Also know as Poet, this room features hardwood flooring, a 55-inch TV with streaming channel access, bath amenities and a coffee maker. An in-room tablet allows guests the opportunity to book spa appointments, order in-room dining or contact the valet.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe King Room

This room features a 55-inch TV with streaming channel access, bath amenities and a coffee maker. An in-room tablet allows guests the opportunity to book spa appointments, order in-room dining or contact the valet.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe King Room With Roll-In Shower - Mobility Accessible

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
King Room - Hearing Accessible

The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Cots
- Hearing accessible
King Room - Hearing Accessible

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
One-Bedroom King Suite With Mobility Accessible Tub

This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Felipe (7/5): - A localização é boa. O banheiro do quarto tinha uma porta de correr com um vão de quase 5 cm q impedia o mínimo de privacidade. O restaurante onde é servido o café da manhã, à lá carte e não incluso na diária, tem poucas opções no menu e exagera nos pratos típicos texanos.
ERICA (10/5): A Great Place for a Mental Break - I love love love the bathroom, when booking a room for some quiet time because im a mom and every now and then i need me a mental break and just to wind down, this was perfect for me. the room service, the fresh baked cookies just to say thank you, was top tier. The breakfast was a plus too. Will definitely be going back.. For my first visit first impression, there was nothing that I did not like about it. Everything checked out good for me. Oh if i had to pick, more movie channels maybe for some tv options for those who enjoy a little television.
Jose (10/5): Confortable - I truly valued the staff's sincere commitment to providing exceptional service. Their eagerness to assist made a significant difference in my experience. It was raining when we arrived, and there is construction on Main Street. Umbrellas popped out, and immediate assistance with luggage was offered. I didn't like the untold price of alcohol; it was $90 for a double serving of Woodford Reserve.
Mashell (10/5): Great - Everything Everything
Hector (8/5): -
Yameika (10/5): -
Erika (10/5): -
Ilie (9/5): -
Maria (9/5): -
Andreina (10/5): It was a short stay. Just used the room for the night to have a place to stay. Staff was very nice. - It was a short drive from the 713 Music Hall. Vallet was moved due to construction.
Padilla (2/5): -
Kori (10/5): -
D'Abadie (4/5): - The design ,decoration and room. View and location. The staff was really friendly and great. The wifi was an overall pain to connect to compared to cheaper hotels. The carpet had a bad smell at a heated room temp. When you did get through the difficult connection process to the internet, the internet speed was horrible and you'd need to pay even more for tolerable speeds. The hdmi connection didn't work on the TV either. The Griffin Lounge Breakfast was greatly disappointing. Parking situation was also tedious and confusing; they own no parking.
Donna (10/5): - Our room was ready when we arrived at the hotel a little bit earlier than check-in. Chloe at the front desk was amazing. She helped us the entire time we were there and was fabulous at her job. Jose, the Bellman was very helpful at checkout. And not to forget, Mr. Charles and Logan were excellent at their job of getting us to the convention center and back on time. The entire trip was great with the staff that was at the hotel.
Hesham (9/5): - Staff was very friendly Breakfast not open buffet
Jazmon (10/5): - Loved the robes
Torica (10/5): - Amazing
Jacob (10/5): - Great.
Rachel (9/5): -
Janine (10/5): - Clean room
Cherrydale (10/5): - Helpful staff, clean, transportation
Nadia (10/5): - Clean rooms, great staff
Andrew (10/5): -
Antonishia (10/5): -
Erika (6/5): - This property is under construction which means there are barriers up and you will drag your luggage across the street by yourself after valet parking across the street. THE STAFF IS WONDERFUL, but the rooms are the size of a closet.
Ezzat (10/5): - Very nice and spacious rooms, very clean and upgraded rooms. Very helpful front desk and always welcoming guests.
Katy (10/5): Downtown Houston Business Trip - I liked the staff. They were all so nice and helpful. The price was a tad outrageous I thought.
Karla (10/5): - I love it is my favorite place to stay
Tuan Minh (7/5): -
Sammy (10/5): Great stay - The room was great and so were all the employees! It was very clean and the breakfast was nice. The room we were in felt very luxurious and comfortable They have renovations going on and some streets are blocked off. They have temporarily set up valet across the street. Overall I feel like the good attitudes, the professionalism of the staff, and the beautiful room helped me get over those small things. I still recommend to everyone in the area
Kandis (8/5): - Pictures looked amazing but didn't say that everywhere around the front entrance, entryway of lobby where under construction. Not to mention out of 4 elevators only one wprked. We waited 20 mins
Williams (9/5): - Love your Hotel The Homeless people that's around your hotel that bothered you
Scott (10/5): - Great location for Astros game, dining and shopping.
zlatan (8/5): -
Gabriel (6/5): - Room was not cleaned until late in day. Front desk receptionist on first day was condescending when asked questions about parking and luggage.
Sean Mian (2/5): No wake up call - I got to the hotel at 11:30pm. At check-in, I only asked for 1 thing from this hotel. I said please wake me up at 7am with a wake up call. I did not get a wake up call at all. I don’t know how this hotel got a 5 star rating. The pillows are not comfortable. There is no extra pillow in the closet. The mini bar just had 2 bottles of water, no drinks/snacks. 4 star hotel vibes. Spend your money elsewhere
Ciera (10/5): - Best hotel ever!
Eloisa (10/5): -
Patricia (6/5): - The hotel it self was nice the stay was interrupted by construction early in the morning, we had to argue to get accommodations and a better room .
Corey (8/5): Very good -
Alicia (10/5): - Nice, clean, convenient location. No self parking as it was was under construction, mandatory valet parking $60/day!
Moatassem (9/5): Superb -
Jennifer (5/5): It was a Saturday stay to catch an Astros game. - Valet parking drop off was easy to miss, and I did. Had to drive around and try again. The construction going on in the building next to the hotel was unsightly. The quality of the bedding and furniture in the room was “okay” but not what I expected from a premium brand hotel. I am not saying it was bad; it just wasn’t as nice as what I’ve experienced at other J.W. Marriot Hotels
Daniel (7/5): Good -
German (10/5): - Great location for my needs
Rodolfo (10/5): - Great place to stay. Close to Astros field.
Delavon (8/5): - Nice and clean hotel. The staff was very nice. The only problem is the construction next to the property.
Eric (10/5): - Very nice rooms
Kelley (10/5): Relaxing - Loved the bar and restuarants If there was a pool it would have been perfect
52bentonm (6/5): Ok - better options in the area - The room was nice as was the lounge. The front desk was friendly. There is construction activity which has been going on for months. The valet across the street is confusing and difficult if there's traffic and you're unfamiliar with the area. Only one functioning elevator during our stay so long waits and crowded elevator for every trip up and down. A few weeks out and still no record of stay, credit in nights and points in the Bonvoy app. There are many options downtown even within Marriott - I would recommend staying elsewhere until they get their act together here.
Keahna (8/5): - I would have given 5 stars all around, but the elevator situation there is ridiculous. The staff is excellent! Everyone was very friendly and accomodating. We had a great stay.
Marcela (6/5): - Elevators were small only three out of four worked. Wasted for about 15 minutes for elevator finally just took the stairs.
India Rae (10/5): - I messed up my reservation, but the staff helped me put the pieces together. Thank you Lisa for your patience! The property was wonderful!
Domonique (8/5): - Beautiful hotel. Hospitable staff!! Hate construction thats going on outside but i would stay again!!
Cheyenne (8/5): I was delighted to stay at such a peaceful and cozy hotel. - Very clean, nice decor! Loved the soaking tub and ambiance of the room. The elevators took forever and a day to get to each floor.
Yesenia (10/5): - The whole experience was unexpectedly amazing, we were highly impressed and pleased with the hotel/room, we will definitely revisit
Albert (2/5): - Terrible place old under construction valet parking a joke the room was super small will ever stay at a jw marriott again and will let all my friends know
Teanna (10/5): - Beautiful property, great staff
Danielle (6/5): - I didn't like my view. I paid for city view and ended up on the 4th floor, facing an office building. So in my case, the price wasn't worth what I received.
Hind (8/5): Very good -
Verified traveler (10/5): - Wonderful stay!
Ibrahim (9/5): Superb - Location was very good, staff service was excellent Breakfast
Joel (10/5): Exceptional -
Wesleyjd1979 (2/5): Would never stay here again - I feel like the hotel should have let me know about the construction prior to booking. It was literally right outside my window. In addition only 2 of the 4 elevators were functional. I waited over 10 minutes multiple times during my stay. Very disappointing.
1iluvvegas (10/5): Great experience at JW Marriott May 31-June 1, 2025 - My husband and I checked into the JW Marriott before attending an Astros game on Saturday. We were able to check in early and stayed in room 607. We had a great experience. No line to check in or out, Lisa at the front desk who checked us in and out was very friendly and professional. We were given access to the executive lounge which had a very nice continental breakfast for free which was a nice suprise. The room had a king size bed, big screen tv with the ability to stream netfix, hulu, and amazon prime, and a mini frig. The room, lobby, and elevators were really clean and the hallways had strong air conditioning, which I really appreciated. The staff were fantastic. We called down to the front desk with a plumbing problem and maintenance was in our room in 5 minutes fixing the problem and very apologetic. My husband and I have stayed in lots of hotels and have never seen a hotel fix a maintenance problem so quickly and efficiently. Downtown Houston was a mess with all kinds of construction. The valet was very good with carrying our bags to the front desk and with having our car ready after we called. Valet was $60 but I think that is expected when parking downtown. I would definitely recommend this hotel and can't wait to return!
Scott (10/5): - Will definitely stay here again!
Nawaf (8/5): Very good -
Tom (6/5): - Overall, good option and good experience. A few callouts: Blackout curtains are a fail. Doors are very squeaky in rooms/ between room sections and hard to be quiet if you want to be. Staff were often using elevators loading them with dirty dishes, laundry, etc when there are dedicated work elevators. Parking situation was a mess. Construction made it worse but an added hassle if you have a car. Staff were awesome. Very friendly and willing to go above and beyond.
Denean (10/5): - Accommodating staff and excellent facilities
Magda (8/5): - Great Stay.
Meander15929922229 (10/5): ABANTE PINOY! - Wednesday Morning and was about to get some coffee, planning to buy Starbucks but the host standing in the restaurant area greeted me with a smile and ask me if I want coffee, good thing she’s a Filipina! Well you can’t deny the fact that Filipino people are approachable and hardworking! I stayed in the hotel and tried to dine for a breakfast since she is so nice and very accommodating and Yamile the server took care of me. Well you can’t deny the fact that Filipino people are approachable and hardworking! Nice to meet you, Ana! You’re doing a great job! I’ll be back soon!
Brian (1/5): Really bad - There was a construction right beside my room and very loud noises started at 7am and when i complained the hotel did nothing about it and charged full fee
Capricia (10/5): - Wonderful property and amenities. So many dining options in walking distance. The area is under construction in front of hotel but with one bag each, we were able to maneuver just fine. Top notch bartenders (Mike & Ike). Staff was on point with everything. I would choose this location again.
JOAQUIN (2/5): - Si tienes oportunidad de hospedarte ahí, desaprovéchala. No hay relación precio-servicio. Definitivamente deben de mejorar en todo.
Jason (10/5): - Great stay
Calley (10/5): - Perfect 10 out of 10 other than the pillows.
Kamira (10/5): - Great service from the staff. My only thing I wish was that they had a pool. Even without, my stay was still a great experience.
Caruso (8/5): Very good -
Miriam (10/5): Exceptional - Close to everything. Staff very helpful. The desk chair in room 2107 needs to be replaced or recovered.
Porchia (10/5): - The staff was friendly, the convenient breakfast was delicious. The city view was everything and I absolutely loved the room/tub!!
Amy (10/5): - Unbelievable hospitality
Miguel (10/5): Exceptional -
Jonathan L (10/5): - Nice
Brittany (6/5): - Two of the nights there the hot water was not working
Liza (10/5): Exceptional -
Duke (10/5): Exceptional -
Duke (10/5): Exceptional -
Kelsey (2/5): I’ve had better rooms for less. The bathroom sliding door didn’t close, the ac wasn’t as cold as it could be considering - It’s very secure. I didn’t like the construction and how confusing it was to get valet parking. It’s in a garage on the 10th floor and then you have to go from one elevator to the next elevator to locate the hotel vs the parking. It’s just a mess!
Juanita (10/5): - The location in a long walk from the garage/ vallet being on the 10th floor
Nicole (4/5): - I paid good money to stay the weekend here and my room was next to a construction site.. Friday & Saturday the noise was ridiculous…
Peter (5/5): Passable -
Rivera (10/5): Exceptional -
Esperanza (10/5): - .
Anna (10/5): - Staff are very welcoming and accommodating, rooms are lovely, and the hotel is in a good location.
Christopher (10/5): - I
Daniel (8/5): A nice stay over all. - There was mishaps in delivery of Anniversary foods items chicure board and strawberries. Items were ordered prior to trip to be in room prior to arrival. They were not delivered. Called 7pm to inquire why delivery did not happen and to ask for a microwave. Microwave was delivered but still no food. The next day advised Michelle front desk Supervisor and she was wonderful. She gave us a food credit which was nice. We were out all day and when we arrived back to the room chicure board and strawberries was on the table. Classy! I left a nice Google message with Michelle's name in it. Thank you Michelle.
mbsolo (10/5): Great Stay at JW Marriott Houston Downtown - I visited Houston for business and had a fantastic stay at the JW Marriott Houston Downtown. The location was perfect, with the office I was visiting nearby and plenty of excellent restaurants around. My room was incredibly comfortable and clean. The staff was both friendly and accommodating. I'll definitely choose this hotel again when I'm back in Houston!
Ramon (9/5): Superb -
Anthony (10/5): Exceptional -
Verified traveler (8/5): Couples Tri[p - The hotel is very nice but it is currently under construction leaving the valet in a separate building on the 10th floor. The hotel was very clean. I did not care for anything in the restaurant.