Hotel Ca Marinella

Location: Campo Santa Marina, 6105 Castello, Venice, VE, 30122, Venice, IT

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Hotel Santa Marina, CAMPO SANTA MARINA 6068]. The host will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Amenities & Facilities

• Free WiFi
• Terrace
• Luggage storage
• Concierge service
• Wheelchair accessible
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Smoke-free property
• Tours/ticket assistance
• Casino nearby
• Coin laundry on site
• Handrails in stairways
• Upper floors accessible by stairs only

Rooms Available

• Junior Studio Suite

  1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

  323 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Standard Double Room

  1 Double Bed OR 2 Twin Beds

  129 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Suite

  1 Queen Bed and 1 Double Sofa Bed

  388 sq feet

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking, pet friendly

  Room/bed type depends on availability at check-in

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Bedsheets provided

• Standard Triple Room

  1 Queen Bed and 1 Twin Sofa Bed

  172 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Day bed, safe, and desk; cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Day bed
  • Bedsheets provided

• Deluxe Double Room

  1 Double Bed OR 2 Twin Beds

  150 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Phone, safe, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Family Quadruple Room

  1 Queen Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

  280 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and wardrobe or closet; cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

Guest Reviews

• janecc2024 (10/5): Lovely Venice - Ca'Marinella is an annex to The Santa Marina Hotel also where you go to take breakfast. The location is perfect, just a 10 minute walk to San Marco Sq. and 6 minutes to the Rialto bridge. The rooms are decorated in traditional venetian style, with rich brocade wall coverings and bedding. The bathroom was also of a high standard, with a great shower. The staff were friendly, kind and very efficient. The accommodation is reasonably priced for the area and the cleanliness is superb.
• Robert (2/5): - rude manager
• Félix (10/5): - Accueil impeccable, emplacement de rêve. Excellent séjour.
• Navid (8/5): - Only slightly negative thing I have to say is that there is no elevator in the building but that also adds to the charm to an extent.
• avril (10/5): - Bien situado. Bonita y amplia habitacion para 3 personas.
• Camila (10/5): - Excelente servicio!
• Fernando (8/5): - Excelente ubicación , los cuartos muy limpios y comldos , desayuno súper rico , si tienen problemas de movilidad avisen para que les den un cuarto en planta baja , nuestro cuarto estaba en un tercer piso y no hay elevador La recepción del hotel es en otro lugar , fue un poquito difícil de localizar
• Scott (10/5): - Absolutely BEAUTIF hotel and rooms. We had a wonderful stay, they very close to water taxis, shopping, the Rialto bridge, restaurants and a little local grocer. Staff was incredibly helpful and the breakfast is magnificent. We would definitely stay here again.
• Sylvia (10/5): Superb - Enjoyed our time in Venice, breakfast was superb, hot and cold dishes to choose from, we had bacon and eggs, fruit salad with yoghurt, even traditional cakes to eat, plus the lovely hot cappuccino, rooms were lovely with a comfortable queen size bed, nice big shower area too, highly recommended.
• Nisreen (10/5): - We had a good experience with this hotel
• Tateamo (2/5): FRAUDS - This our 11th time in Italy and 8th time in Venice. But this happens for the FIRST time! We paid for the triple room and got a double. The reception keeps ignoring us and does not do a single thing to help us! Avoid this place if you do not want to be cheated!
• arely (10/5): - Esta muy bonito, nos encanto el lugar y el servicio super recomendado, son muy amables y accesibles a lo que necesitas, volveria a hospedarme en ese lugar
• George (8/5): - Nice and very clean room
• Sean (10/5): - This was the most beautiful hotel room that I’ve ever stayed in. It made you feel like royalty it was so nice. Highly recommend.
• Tania (10/5): - La habitación era muy linda y estaba todo limpio. El desayuno incluido es muy bueno, el personal muy atento y la ubicación accesible, lo recomiendo totalmente.
• tonylandeg (8/5): Ideal - My partner and I stayed here for 3 nights. We arrived at night and we were a little concerned when we saw we were staying in an annexe to the main hotel. But that was short lived. Our room was spacious with everything we needed and were cleaned daily. There was a Co-op opposite if we required anything extra. The main hotel was a short walk away and the staff were excellent and very helpful recommending places to eat and giving directions to wherever we wanted to go. Breakfast had everything we needed and the 2 ladies who served us were attentive and patient. I thought for what we paid the breakfast was excellent. The location was very good too, walking distance from the main attractions. The reception staff will give you a map and directions.
• Andrew (10/5): Fantastic Hotel. - I have just returned from a weekend stay in one of the deluxe rooms. I could find no fault at all. The room was spotless and very comfortable with fantastic views over the canal. The staff were also fantastic, very professional and helpful. I will definitely book here agian when i return to Venice.
• Paula (10/5): Excelente - A estadia foi ótima. O unico inconveniente foram as escadas , subir com 5 malas nao foi uma tarefa fácil. O cafe da manha era servido no Hotel Santa Marina e estava uma delícia, perfeito , variedade e tudo muito fresco e saboroso a funcionária uma simpatia.
• Giusy (8/5): - .
• MAYSA (10/5): - O quarto é muito confortável e bem amplo. Adorei a hospedagem
• Marcilio (10/5): Café da manhã espetacular! - Hotel muito bom, o quarto espaçoso, todo reformado, banheiro maravilhoso! Café da manhã espetacular, com muitas opções, além de panquecas deliciosas e ovos que podem ser preparados na hora. A recepção e o restaurante ficam em um prédio e os quartos no outro lado da praça, mas isso não é nenhum problema, os funcionários auxiliam com as malas no checkin, todos os funcionários muito atenciosos. Ótima localização, próxima da ponte Rialto (menos de 10 minutos de caminhada).
• Phil (8/5): Nice place - Great location, not far from Rialto. Good breakfast in nice setting. Warm, characterful room. Lucky to get a small balcony overlooking the canal.
• David (10/5): Lovely stay - Lovely hotel very clean . Lovely staff great breakfast anc location was perfect too .
• Kasha (10/5): - The room was beautiful. The only issue I had was that the property doesn’t have an elevator However they do have Bellmen so they helped placed our luggage in the rooms
• Julio (10/5): - Great Breakfast, great front desk attention, 24 hours, very important. The room great, number 609 is great. Everything clean, 2 bathrooms, quiet, very good space. Highly recommended.
• Nora (10/5): - Excellent location and service. I would stay again here.
• Sumana (8/5): - The checkin and all happens at the other sister hotel, for the first time we had a hard time finding Ca Marinella. Other than that, the room was nice and the AC worked. There were tons of mirrors in the rooms, the bed was a little hard on the back and the most interesting part was the key to the room was this big huge brass key that weighed a ton, so we dropped off at the main hotel every time we left the rooms, because we didn’t want carry that big key around
• Odin (10/5): - The staff was very polite and helpful. The rooms were modern with a touch of Venetian elegance. Great air condition in both rooms and clean rooms and bathrooms. The staff in the reception was very helpful with booking of water taxi from their port outside the hotel. Perfect hotel in Venice.
• Juan Luis (10/5): Excelente - Excelente
• Sheepy-Princess (10/5): Fantastic breakfast, great room. - Double room with great size comfortable bed. Room itself wasn’t huge but I wouldn’t expect a bigger room for the price paid in Venice. Reception staff were welcoming, polite and helpful. Breakfast was amazing and no queues like other reviews have said. Range of food available was the most extensive I have seen. Scrambled eggs and bacon offered too. Room was immaculately clean, well designed. Bathroom facilities small but superb. Location is amazing for major Venice sights. Supermarket opposite.
• Klaus (10/5): - Wir haben ein großes Zimmer in ruhiger Lage, Markusplatz zu Fuß erreichbar. Frühstück war sehr gut. Wir sind zufrieden
• Diana (10/5): - Has a good breakfast for an additional cost.
• Fredrik (10/5): - Perfekt läge. Mycket bra frukost. Fin service
• Verified traveler (10/5): Flott lokasjon - Bra beliggenhet og god frokost
• Angela (10/5): - We enjoyed our stay at Ca Marinella. It was super private and quiet, very spacious and clean. Would definitely recommend!
• Alyte (10/5): - We loved our stay. It was so close to everything. The staff was very helpful and kind. The bedding wasn’t the most comfortable but it was worth it for the location and accommodations
• kristine (10/5): - Clean and quiet hotel with very accommodating staff. We were able to check in several hours early when we arrived on an early morning flight. Breakfast was great with wonderful staff. Air cons in both rooms. The triple rooms had plenty of space for three persons.
• Louise Schack (10/5): - Beliggende tæt på de vigtigste attraktioner, men i et roligt område. Nydelige og pæne værelser. Rent og pænt. God morgenmad med stort udvalg
• Isabel (10/5): - Excelente atención desde que llegamos el personal muy atento, nos recibió Goma, un chico muy amable y servicial. También las chicas que atienden en el restaurante son súper amables y con una actitud y sonrisa que te hace sentir como en casa. La habitación muy cómoda y limpia, con su propia sala de estar, nos gustó mucho. Si volvería a hospedarme aqui. Nos encantó el desayuno súper completo y variado y muy buen café.
• Macarena (10/5): - Great location 👌
• katem496 (6/5): Room tiny and very noisy - Well located, but we were in room. 618 which is a tiny room and the same price as the room next door 616 which our friends were in and which is twice as big. Also the noise from the little docking /unloading area outside the window was terrible, it started at 5am and disturbed our sleep. The pillows were uncomfortable and the room cold overnight. We raised the noise /size/ price issues with the hotel reception and basically they weren't interested, they didn't even say sorry! The breakfast was OK, but got a bit repetitive. They should not use room 618! Not a very good stay overall
• hollyandharryb (6/5): Affordable and Clean. - When we decided to take a trip to Venice, we decided we wanted to go all out and that no cost was too big because you're only in Venice once. And then we saw the price of everything and quickly decided to settle on Ca' Marinella - an affordable option to keep a roof over our heads. As we were only in Venice for a short time, we were constantly out on the go, which meant the location was incredible. It sat just on the outskirts of the Rialto Bridge, which meant we were close to the centre, while also appreciative of the quiet atmosphere. It was nice to have a place close to everything, as it meant it was never too far to come back and sit next to the air conditioning for an hour before heading back out. Not only that, but we were fortunate that we were right opposite a Co-op, which meant it was never far to nip out and make a purchase if need be. The staff were lovely. The cleaner was a very kind woman, who would often stop to say hello to us, as would the man stood outside each morning. Thankfully, the reception were able to hold our luggage for us on the last day so that we weren't carrying suitcases around with us all day. However, maybe we didn't look closely enough at the booking, but we were not aware that we were not in the main building that had been photographed, but instead we were in the annex, in a different building. This was not an issue to us, as the room had clean sheets and running water, however, we found it to be somewhat misleading. For the price we paid, we were very satisfied with the quality and cleanliness of the room, with the location being a big bonus.
• RachHagar (6/5): Dated, but perfectly located - As other reviews have said Ca'Marinella is the annex of the main hotel. We stayed in a room directly on a canal and the view was beautiful. The room itself was clean and comfortable, if a little dated. Breakfast is also not always included, we were told 15€ per person on check-in. However we could never get seated as the breakfast room is small, considering the number of rooms. Find a nice cafe to get a proper coffee and croissant instead. Please note that when we stayed (December 2023), the building opposite was undergoing renovation work, and Venician builders start work at 5am, at least they did during our visit. The canal itself is also very noisy with passing traffic at all hours. Luckily you don't come to Venice to sleep and the location is perfect for sightseeing, 5 mins to Ponte Rialto and 10mins to St Mark's Basilica.
• Silvia (10/5): - Ottima posizione per visitare Venezia, comoda per raggiungerla anche a piedi dalla stazione. Camera bellissima come da foto, silenziosa e pulita, colazione molto fornita e variegata e perso ale molto gentile. Se dovessimo tornare a Venezia sicuramente torneremmo a Ca Marinella.
• Adrian Augusto (10/5): - Excelente localización. Personal excepcional muy amables. Hotel al interior precioso, ambiente acogedor. Desayuno variado y muy bien elaborado.
• Danielle (10/5): - This property was great looked exactly as it did on the pictures. Unfortunately the beds were pretty uncomfortable as they were very firm but the pillows were rock hard as well which made for a very rough sleep. Our door keep also broke in the door but they were very quick to fix it while we walked about for about an hour. So overall it was a great hotel, good customer service and well maintained. Rooms were clean, the bathroom tiles had a bit of mildew on them but that did bother me but I know it would bother some people. The triple room we had was on the top floor and you could look out over one of the little canals it was very nice
• Rushano (10/5): - .
• Mildred (10/5): - The staff in the front desk were very nice and helpful. The breakfast was good. The room was clean and comfortable.
• concrete_gold (2/5): Not recommended! - My mother and me were greeted with a minimum of courtesy by a grumpy and annoyed hotel employee. The room was in a very narrow outbuilding which didn't belong to the main building, although the hotel pictures advertised it. I booked the room with stayforlong.com where an elevator is indicated in the features. We got a very gloomy musty room under the roof on the 6th floor. The staircase was very narrow and the steps very high. My 77 year old mother barely got up there. We were then able to change rooms, but only when asked and reluctantly. A good service would have noticed beforehand. The new room was renovated, light and larger. The front door and room key are identical to an old lock. Watch out for valuables and put them in the safe! Above the room was a private propperty in which the holy mass was played loudly on the radio every morning from 5-8 am and furniture was loudly moved. The bad-tempered staff member in the hotel said he had no phone number and couldn't do anything. I told him to go over to check and ring the bell but he rolled his eyes and said he would send a colleague. We all know that it didn't happen … This hotel is not recommended! Leave your money somewhere else.
• HONGJUN (8/5): - 가족 4명이 이용하였는데, 편하게 잘 지내다 왔습니다.
• Alberto (10/5): - Letti comodi e camera silenziosa
• Annarita (8/5): Bellissimo soggiorno lontano dalla confusione - Ca' Marinella è situata in una piazzetta molto tranquilla e costeggia un canale. Abbiamo apprezzato il passaggio delle gondole proprio davanti alla nostra finestra! La camera era spaziosa e pulita. Il personale professionale e cordiale. Menzione d'onore alla colazione sia per la varietà e la qualità dell'offerta che per il servizio. Viene indicato che il check in e la colazione non sono nella stessa location ma in realtà basta uscire e girare l'angolo, il disagio è minimo.
• Roberta (10/5): - Ottima
• Ceallachain (10/5): Much nicer in person - We stayed this place but you have to check in at the Santa Marina Hotel (in the opposite building) it’s all connected. Truly impressed with the room, little penthouse room overlooking the roof tops of Venice. The room was spotless clean (so well done to the cleaners they do an excellent job). The breakfast had many options and every morning you were asked if you wanted ‘scrambled egg/bacon’ or ‘pancakes’ you can also opt for both. You’ll also be asked if you want tea/coffee/orange juice - again we said yes to everything. The coffee was delicious 🔥 and the orange juice was … wow 🤩 the breakfast staff were so lovely and welcoming. The rooms were so clean, plenty of towels, good shower unit bed extremely comfortable. Had extra pillows and duvets in the wardrobe. Perhaps the only fault - is we were up the top floor and there is plenty of steep steps up, there is no lift, someone with mobility issues may find this difficult. On the top floor we heard nothing it was if the room was sound proof. I loved it here and would definitely stay again. The location is fantastic 9/10 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ don’t forget to tip the cleaners they don’t get enough credit for all there hard work. With love from Ireland 🇮🇪 🍀
• Stacey (8/5): - The property was clean and conveniently located. We really enjoyed our stay there. We definetly would stay again. It was fine for us, but if you need one please note that there is not an elevator at the property.
• Anna (8/5): - Veldig god frokost! Vertinnen laget fersk kaffe, eggerøre og pannekaker på bestilling.
• Gerard (8/5): - Très bon petit déjeuner, chambre un peu étroite mais suffisante pour passer la nuit.
• rachael (8/5): Great location, lovely rooms. - The Ca Marinella hotel was lovely. The breakfast was nice and was great to start your day. Location of the hotel is brilliant just a 10 minute walk to St Marks Square and just 5 minutes from the Rialto Bridge. Would recommend this hotel to others.
• thehoust (4/5): Weekend Trip - Firstly, the name of the hotel is Santa Marina and when booking you are not told its a separate building or name, so finding it makes it even more difficult. Upon checking in we were greeted by a fella who looked like he'd had a bad day, scruffy and abrupt, with no warm welcome or offer of advice or assistance. Rooms were clean, but noisy and away from the main hotel. Breakfast is definitely not worth getting up for and place looks like it's still in the 1970's. However, location is great and only 5 mins walk from Rialto bridge and river taxi. Defintley not worth the £580 we paid for 2 x nights!
• Verified traveler (10/5): - This is a very clean and quiet hotel that is conveniently located in the center of Venice.
• InbalT_12 (8/5): Nice small hotel - The hotel is new with very Italian decoration. it is located a walking distance from the main attractions in the city. The room itself is very small. Breakfast was not bad at all. Our main problem was the lack of an elevator.
• Verified traveler (8/5): - Clean, quiet and comfortable. It’s situated in a very quiet street with view to the canal, easy walk to St Mark sq and Rialto Bridge.
• Marien (10/5): San Marina Hotel (Venice, July 2019) - The location was brilliant and the room was excellent. It felt like we had our own apartment. We didn't stay in the main hotel building, we stayed in room in a converted apartment 15 seconds away from the main hotel. The staff were nice and friendly. We couldn't have asked for more. There is a shop right next to the hotel, St Mark's Square is also a few minutes away by foot, although we took the water taxi.
• Verified traveler (6/5): - el hotel, hasta dividido en 2 partes. un edificio. a unos 100 mts del otro limpio sin elevador, habitaciones limpias, un buen desayuno, dispuestos ayudar con amable informacion. the hotel, even divided into 2 parts. a building. about 100 meters from the other clean without elevator, clean rooms, a good breakfast, willing to help with friendly information.
• Verified traveler (10/5): Great, affordable hotel! - A wonderful hotel - large room, very nice bathroom, excellent breakfast, friendly staff - best of all, very reasonable rates for Venice. I would stay here again.
• majatravel16 (10/5): Very nice stay! - Pretty and clean room, canal view, very good breakfast, nice staff and service , in the near of rialto bridge and piazza san marco. The bathroom is clean, spacious and offers many cosmetic products. We really enjoyed our stay here!
• Verified traveler (8/5): - Receptionist was not pleased to see me a muslim guest with head scarf I guess. Other staff were pleasant.
• OftTraveling (4/5): Not honest about itself - Ca’ Marinella is the 3-star annex of the 4-star Santa Maria Hotel. As such one should be able to expect less but there is no indication online of the status and certainly not by the price. They are charging 4-star prices for tiny rooms up long flights of stairs. Yes they’re clean and the staff is good, but it’s still a 3-star experience. I understand that Venice is pricey but this was way too much. There is absolutely no reason the stay here at these prices.
• ashleighm969 (2/5): Damp, dirty and unsafe - not a 3 star hotel - On arrival to the hotel, the reception staff were rude. After being taken up to a room that was dirty and damp with scratches on the headboard and wall, I contacted the reception about changing rooms. This was mainly due to the smell of damp and rotting wood. They have covered most of the rooms in heavy dark wallpaper so people cannot see it. The staff were unwilling to change the room suggesting that all their economy doubles where like that - however a basic hotel should be clean and damp free. After the first night, we checked out as it was unbearable and they were unwilling to change the room. SECURITY ISSUE- If you take nothing more from this review please understand that with our room key we were able to open the front door and 3 other rooms in the hotel. Being 2 women in a hotel with valuables this made us feel very unsafe. From reading other reviews it appears they make their money by giving people rooms like this and then making them upgrade. We visited many other hotels across Venice, Florence and Rome and this was the worst experience and also one of the most expensive.
• Verified traveler (8/5): - Breakfast was a bit of a nightmare. Room is too small for the number of guests, is badly laid out, the continental breakfast is poor (pancakes & Omelettes from a machine) and the coffee delivery machine has to be slowest way ever to give coffe to a lot of people. WiFi just didn't work!
• Verified traveler (10/5): - Free breakfast was amazing. Location is also amazing, and close to the main square where all the tourist attractions are. One woman at the front desk was unbelievably helpful in giving advice on how to travel/navigate the trains when my boyfriend and I had booked a 5am train ticket and needed to get to the station off the island. Cleanliness of the room was amazing. Loved the shower. Overall 10/10. Would recommend. The room is a bit smaller than you’d imagine, but you really don’t need the space when you’re gonna be out exploring Venice all day. But the bed wasn’t also comfy and the room is still a very decent size for two people.
• Verified traveler (8/5): Venice in valentines - Nice location with great breakfast. We could never connect to the WIFI
• Russell (8/5): 5 out of 5 for everything except breakfast (1/5)! - Beautiful, comfortable hotel in a great area with only one flaw - terrible processed breakfast. If they fix the breakfast issue they could charge double for the rooms! Excellent value really. And the coffee was good too.
• Michael (6/5): - No WiFi in the room we stayed in but it was a great weekend
• Brett (4/5): Not the Hotel in the advert - Really disappointed with our choice, the hotel on the advert (Hotel Santa Marina), what we thought we’d booked, was not the hotel we were given. The booking came through as Ca Marinella, which is a guest house around the corner, but my partner didn’t notice. When we arrived to check in, we weren’t staying at either, we were put in a one room apartment above a shop, across the courtyard from the hotel! This apartment interior was pictured in the original advert, but was made to look like it was one of the hotel rooms. There were no tea/coffee making facilities or English tv channels, which would have been ok if we were in the Hotel, but we couldn’t even get a hot drink from there to take back, so had to stay out each evening and literally come back just to sleep. We also had to walk across the courtyard each morning for breakfast. On top of this, although the room looked spotless, we have both been bitten by bedbugs! Although in a good area, definitely not worth the £200 + we paid per night. Advert should highlight that although it shows the Hotel Santa Marina in the pics, this is not necessarily what you’ll will get, personally, I think it’s false advertising!
• Jim (8/5): Great hotel but don’t rely on the wi-fi - Room was clean & very comfortable even though it was small. Excellent breakfast. Location was quiet & convenient. The wi-fi was the down-side. Fiddly & frustrating. The female housekeeping & food & beverage staff we encountered were friendly & helpful unlike the front of house staff who seemed stressed & grumpy although one of them managed a smile when we checked out.
• elaine (10/5): Great hotel in a good location we were in the anex - It was a short walk to main hotel and breakfast situated just opp a spa shop
• clem (8/5): - Really great stay in Venice. In a great part of town close to everything. The hotel itself was just what we needed. Breakfast in the morning was great and the staff so friendly. They have a laundry service but be aware that it is very expensive!
• Verified traveler (4/5): Disappointed - Very small- no elevator! Cabinet to hang clothes was locked Old and dated
• Christina (8/5): Hidden Gem - Ca Marinella is an annex of Hotel Santa Marina but don't let that put you off staying here. Located just around the corner, this hidden gem offers good value for money in a quiet but convenient area of Venice – the Rialto Bridge and boat stop are a short walk away. A continental breakfast is served in Hotel Santa Marina and offers a good selection of food.
• Lindsey (10/5): Beautiful hidden gem - We had a fabulous stay here, check in at main hotel Santa Marina and porter service across to Ca Marinella. Upstairs (no lift) to our room on 1st floor. Gorgeous room, dressing/lounge room, main bedroom and bathroom with walk in shower beautifully decorated. Would definitely stay there again.
• Verified traveler (4/5): - After staying at 5 other wonderful hotels in Greece and Italy, we were very disappointed here. The staff was unfriendly, the air conditioning was broken, the pillows were like rocks, and worst of all the breakfast eggs, pancakes, and coffee were made by a machine! This is Venice, and you make food in a machine? Not ok!
• Verified traveler (6/5): Good location. - The main hotel looked beautiful. Our room was about two streets down, which was more like staying in a flat than a hotel. Every morning we would walk over to the hotel for breakfast, which had a great choice of food and was in nice surroundings. It's in a great location not far from the major sites, with lots of eating areas. 30 mins walk from the bus station. We got lost all the time, but always ended up at our hotel. Our room was close to a small casino which was noisy sometimes. Asked to be moved but was told it would get quieter! No kettle but had hairdryer, soap ect, mini bar and TV (only in Italian). Room and ensuite was small and basic. Was clean but the walls had black marks on it. Wanted to use a ' magic sponge' in it!! Hotel was not cheap but maybe that's just Venice. Had the most amazing time in Venice, my best city break.
• salman (10/5): Nice hotel - Hotel was close to everything Staff were marvelous Food shop just in front of hotel Breakfast was great
• Emily (8/5): Perfect base for exploring - Good location for our stay- a good base from which to explore. It was a bit of a pain walking to the main hotel for breakfast in the rain in the mornings, but not a major issue! Lots of choice for a continental breakfast, I was missing fresh fruit juice though. Room well presented and clean, bed and pillow a little hard for our taste, but that is just a personal preference. Overall, a great stay.
• Leslie (8/5): Very good - Great location Beautiful room Nice breakfast Good service Will definitely recommend for a romantic getaway
• Verified traveler (10/5): - Beautiful hotel with a great location for seeing the sights. Very adequate breakfast. Linen changed each day.
• Verified traveler (8/5): - Was a very nice room, out of the way from the main parts, breakfast was nice.
• Cheryl (10/5): Loved it! - 3 star rooms under the same ownership as the 4 star Santa Marina...Having stayed in Venice on more than one occasion these rooms just a 100 yards from the main hotel are a fantastic option. Loved the room and the bathroom, air con, waterfall shower and crisp sheets in the more relaxed part of Venice.
• J (10/5): Lovely place and great location - We stayed in a lovely little annex that was part of the hotel in the same square. It's in a great location, close to everything and very quiet at night. The breakfast was plentiful and had a lot of choice. It was clean and comfortable and I would definitely recommend this place to stay.
• Jess (8/5): Confortable rooms and an amazing location - The hotel was really easy to find, less than 5 minutes away from the Rialto Bridge and a similar distance to St Marks Square - couldn't really get a better location. The room was clean and a good size (we opted for a standard room) and the air condiitioning worked brilliantly; even when it was 30 degrees outside the room was always cool. The breakfast was mainly pastries and the juice/coffee was from a machine, pretty standard for a 3* European hotel from my experience. Overall this hotel was a great place to stay and I would definitely go back.
• Robert (6/5): Review Ca Marinella - This is an anex ***to the Santa Marina Hotel **** about 150 metres away. Room was fine and clean. Breakfast was at the hotel with one Italian lady trying to cope by herself with a pleasant smile. The breakfast was ok, but for a little more effort would have been as good as the other hotels we used with Hotel.com in Rome and Bologna. A good location between St Mark's Square and Rialto bridge with Arsenale within easy walking distance. Excellent restaurants nearby and reasonably priced/quality. Close to Ospedale water bus stop (5-10 mins walk) from the Marco Polo Airport (which on the water bus does not take long).
• Verified traveler (10/5): - Very nice hotel, clean rooms and friendly staff. Great location as well
• chris and ron (8/5): Great compact room - A bit of a trek from the stations, and search to find it, but near St Marks square, lovely room, smart modern Italian style snd character, but slightly small and no view, YOU MUST CHECK IN AT THE HOTEL RECEPTION OPPOSITE THE SQUARE (The SANTA MARINA ) AS THERE IS NO RECEPTION JUST A LOCKED DOOR!! This should be stated on booking but isnt!!! Good breakfast. Good location. Enjoyed it.
• kim (10/5): Perfect location - A fabulous stay, the hotel staff are very helpfull, we had a standard double room which was small but perfectly adequate for our needs, it was spotlessly clean and very comfortable, the location is just the best, 4 minute walk from the trevolli bridge, and about 7 minutes from st marks square, the breakfast is very good too
• Allison (8/5): Great spot to base yourselves from for Venice trip - Great location, easy check in, good choice at breakfast and thank you for catering for the Coeliac in our party! One of the rooms was very hot and despite turning off the heating it remained hot.
• Carine (4/5): Far location, annexe outside the hotel, rude staff - Not pleasant. We were given a room in an annexe in a small empty passage so we felt unsecured to get there alone at night. The staff refused to give us a room inside the main hotel. At the beginning they said no available rooms but when I told them that I saw many available rooms online they admitted that we should pay the difference and didn't show any concern seeing us upset even when I told them that I'm not satisfied and I want to prevent writing a negative feedback of my stay they didn't care. In all other hotels they were so helpful and careful about customer's satisfaction
• Mark (8/5): in a great neighborhood - We booked four separate rooms for my wife and I, and our three daughters and their partners. Rooms were spread out in three different buildings more or less next to each other in Campo Santa Marina (Santa Marina Square). All the rooms, and all the buildings in which they were located, were quite different, quirky, and fun. Not a traditional hotel, but Venice is not a traditional city. Wonderful location: less than ten minute quiet walk to nearby crowded tourist sites, while hotel itself in beautiful quiet neighborhood. Square contains local grocery store with fresh produce, filled with resident shoppers. Staff at hotel were friendly and gave great advice about a small family run neighborhood seafood restaurant where my family celebrated my wife's 61st birthday. Would return again.
• Jen (10/5): Great location - The check in process was very smooth and easy but being showed to our room was a little confusing because it wasn't in the same building. Our room was around the block next to a canal. This aside.. The room is very Royal and the air con is great for the weather! Location wise was perfect as we walked past our hotel a few times a day to get to places. Only issue we encountered was getting from the water bus to the hotel. It was a 10 min walk up and down through narrow streets and stairs. We'd recommend getting a porter to walk your luggage through The crowds.
• Verified traveler (10/5): Great Experience - Staff very accommodating, great location and hotel room's condition very good condition.

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