Hyatt House Washington DC / Downtown / Convention Center
Location: 899 O Street NW, Washington, District of Columbia, 20001, Washington, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in the fitness center, terrace views, and complimentary Wi-Fi. Experience top-notch concierge services and browse through gift shops for souvenirs.
Dining Options
Savor delicious meals at Social Circle or grab a quick bite at the snack bar/deli. Don't miss the cooked-to-order breakfast served daily for a fee.
Event Spaces
Host your gatherings effortlessly with a 24-hour business center, conference spaces, and meeting rooms. Self-parking is available for your convenience.
Embark on an unforgettable stay in the heart of Washington, D.C. at Cambria Hotel. Book now to immerse yourself in luxury and convenience.
Important Information
- Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Concierge service
- Picnic area
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Express check-out
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- 24-hour business center
- Snack bar/deli
- Self parking (surcharge)
- Computer station
- Covered parking
- Coin laundry on site
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Room, 1 King Bed with Sofa bed, Corner
1 King Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room, Roll-in Shower (2 Queen Beds Den Accessible, SB)
2 Queen Beds and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Lever door handles, visual fire alarm, shower grab bar height (inches): 33, wheelchair-accessible doorway width (inches): 32, wheelchair-accessible vanity height (inches): 32, height-adjusted amenities, wheelchair-width doorways, low-height door lock, grab bar in shower, bathroom emergency pull cord, roll-in shower width (inches): 36, hand-held showerhead, low-height view port in door, wheelchair accessible, closed-captioned TV, roll-in shower, and wheelchair-accessible bathroom vanity
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Shower grab bar
- Bathroom emergency pull cord
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room (2 Queen Bds w/ Sofabed, Den Guestroom)
2 Queen Beds and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room, Multiple Beds, Kitchenette (Den Guestroom)
2 Queen Beds and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite, 1 King Bed with Sofa bed, Kitchenette (One Bedroom)
1 King Bed and 1 Double Sofa Bed
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room, 1 King Bed with Sofa bed, Kitchenette (Den Guestroom)
1 King Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room, 1 King Bed with Sofa bed, Accessible Bathtub, Corner
1 King Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered peephole/view port in door
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room, Accessible Bathtub (2 Queen Beds, Den, w/ Sofa Bed)
2 Queen Beds and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Bathtub grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite, 1 King Bed with Sofa bed (One Bedroom)
1 King Bed and 1 Double Sofa Bed
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room, 1 King Bed with Sofa bed (Den Guestroom)
1 King Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 39-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- julien (10/5): -
- Mam Bintou (10/5): - No comments No comments
- Salima (10/5): Smooth and stressful free stay - I have stayed at this hotel a few time in the past before the name changed. The staff have always been amazing and the breakfast was good. The staff make the hotel what it is. Nothing
- Hughes (10/5): I would recommend to others. Felt comfortable and safe in hotelt - The location was close to the attractions and in a decent part of town for someone who doesn't know the area. The shower in the bathroom needs work
- De Santis (7/5): -
- Imelda (10/5): -
- Korakod (7/5): -
- Gladelle (6/5): -
- SighC (10/5): -
- Abderrahim (10/5): … - Everything …
- Nicole Denise (9/5): -
- Katherin (8/5): - La habitación El aire se prendía y se apagaba solo
- Hou (3/5): -
- Juan (5/5): Busca otro hotel, muy caro para lo que te dan - Las personas que trabajan muy amables Television Antigua, no se puede poner Netflix Desayuno muy básico Descuidado la entrada, sucia
- Aline (2/5): - Location Unfortunately, I left behind my AirPods Pro (with an orange case) and two gym accessories. These items were in the drawer of the nightstand next to the bed. On the morning of April 19th, I called the hotel to report the situation. A woman member of your housekeeping team informed me that the items had been found and advised me to register the case on iLostMyStuff and provide a shipping label. She also mentioned that the items would be kept in a secure location until they were sent back to me (I don’t know which location is it). A few days later, I sent the shipping label via email to one of the employees. After not receiving a response, I followed up by phone the next day. At that time, I was told the items could not be located. After additional follow-ups, I was later informed that the items had been found and would be shipped the following day. However, upon receiving the package, I confirmed that the AirPods sent to me are not mine. They do not have the orange case, my gym accessories were not included, and the AirPods received are missing one earbud and the original case is with many scratches. Additionally, my AirPods are still active and currently showing as located within the hotel premises. I haven’t received any solutions until now
- Heather Tome (10/5): -
- Sandra (10/5): -
- Augusto (8/5): Satisfactoria - El trato del personal del counter y de limpieza fue muy cordial. Las instalaciones del hotel están en excelentes condiciones. La estación del metro era muy cercana, a tres bloques de distancia. En el área había restaurantes y un supermercado Giant. La habitación fue solicitada para 7 personas (4 adultos, 2 adolescentes y una niña) y me asignaron una que supuse tendría el área adecuada para mi grupo familiar, sin embargo, la que recibí tenía 2 camas queen y un sofá cama doble, así que mis tres hijos tuvieron que dormir en una cama, mis padres en el sofá y mi esposa conmigo en la otra cama disponible; en definitiva estuvimos algo incómodos por falta de espacio.
- Ito (8/5): 出張には最適なホテル - 部屋がきれい、広い、立地がいい、スーパーも隣にある 朝ごはんは、期待しない方がいい
- Yuriko (10/5): -
- Jeweliana (9/5): -
- Victoria (7/5): great last min. room was smaller then I imagined. valet could be cheaper. - location of the property wasn't to far from anything. breakfast was gone really fast. couldn't keep up with the amount of guest. had to wait 30mins to get food
- Md Nazmul (8/5): -
- Jennifer (10/5): -
- Oleksii (4/5): - Информация на Букинге не соответствует действительности. Мы забронировали угловой номер с видом. Но в отеле сказали, что у них таких нет и на букинге не правильная информация. Так же вокруг отеля постоянно воняло травой и не сложно припарковаться.
- Nancy (9/5): I’m satisfied with my stay - The room was very comfortable and clean. I liked to have a tv in the bedroom and other in the sofa area The breakfast area was really small. There was not enough space for the visitors
- Khrystyne (9/5): -
- Ito (8/5): ハイアットのビジネスホテル - 部屋が広い、清潔、コンベンションセンターに近い、隣が大型スーパー 朝ごはんはアメリカ式で乏しい
- Venture16258071416 (10/5): Great Stay - I had an exceptional stay at this hotel’s Convention Center location in Washington, DC (3/29–4/2). Two front desk team members provided truly outstanding service from start to finish. One resolved a room issue quickly and ensured I received my originally requested room, even remembering me later. The other was consistently warm, kind, and welcoming throughout my stay. As someone who values great customer service, this experience exceeded expectations and felt especially meaningful as a returning DMV native. Truly appreciated!
- Rosemeena (9/5): Did not sleep well because of the noise of the air conditioner - Good breakfast and good location Air conditioner was loud
- Jose (7/5): The stay was great and room was adequate for our family. - The location was alright and the room was great for us. We tried to book in other hotels, but they didn't provide or have a room adequate for our family of six. The price was fair for the room we booked. The hotel could do better with their complementary breakfast with preparation and planning. There were long lines and long waiting times for food to be heated up when they ran our and had to refill. Long waiting that took almost an hour and not just food, but also hot water and coffee. Another, thing I noticed was that the hotel doesn't have a way of getting their staff workers on to the floors through service elevators or alternate routes. They have to get through or pass by guest and use the same elevators as guest also.
- ImadA404 (2/5): Bad Experience - Not recommended. Zero star. Had a 15-hour water outage while dirty dining amenities Poor housekeeping/hygiene standards and dirty rooms. Not worth the value of the stay.
- Teresa (8/5): Very friendly staff, great location! - Very friendly staff, great location!
- tarheeltraveler4509 (10/5): Reasonable place to stay. - Was in DC for a business trip to the capital. The Hyatt is located in an area that was good access to many amenities and offices in DC. Check-in was easy and they provided great communication before I arrived. The room was spacious and clean with good amenities including tea/coffee maker and small refrigerator in the room. The roof top bar did not seem to be open when I was there but it was early in the week and they may be open other days. The buffet breakfast had plenty of options. Price was reasonable for DC and I slept well in their bed. Noise did not seem to be a problem (there is urban noise but nothing that bothered me). The staff was friendly and helpful.
- Shaina (10/5): - the view from the room of the church a few blocks away was nice to see in the evening and early morning. the rooms were definitely nice and quiet, and the room amenities were very convenient. the water is very drying, but i know that's not the fault of the hotel. if anything it really helped that hand/body lotion was provided in the bathroom.
- raquel (9/5): -
- Karina (10/5): Excelente acomodação, conforto, higiene, localização, amei a cidade. - Excelente acomodação, conforto, higiene, localização, amei a cidade. De tudo, gostei do hotel, da acomodação e amei a cidade de Washington D.C.
- Matthew (8/5): Comfortable stay for a family of 4 - Comfortable room setting. Very accommodating for a family visit. Good breakfast. Had an issue with the showers, as went to take a shower at 11PM, there was no hot water. I let it run turned all the way hot for 3-4 minutes trying to see if it would get hot and it never did. Luckily in the AM the hot water was working.
- 586destinyc (10/5): Top-notch customer service. Excellent hotel experience. - The customer service at this Hyatt is top notch. The staff have consistently gone above and beyond to make the guests feel welcome and have a positive experience. At one stay, I arrived earlier than usual for the normal check-in. The manager informed me that they would promptly get a room ready for me, and that in the meantime, I could grab some breakfast while waiting. The breakfast bar had excellent hot food such as eggs, potatoes, sausages, as well as a pot of hot oatmeal with several good toppings, fresh mixed fruit, yogurt, bagels, bread and several other choices. For drinks, juices, milk, oat milk, hot coffee and tea. The room was ready after I finished breakfast. The room was new, clean, modern and comfortable. The gym has a peloton, treadmills, a weight machine, free weights and other items that I don’t recall —with windows and a second-floor view of the street. The location is very convenient and safe. There are excellent restaurants across the street and also within a block or so. Getting rideshare is easy and plentiful. Note that the lobby is on the second floor. So when entering, either take the elevator to the second floor or walk up the stairs. I did not have a car to park so I can’t comment on that. Breakfast opens at 6:30 am, and the staff at breakfast are kind and professional. Overall, I have really liked my experience here; this Hyatt has become my favorite in town. I have been very impressed with their customer service and all that this hotel offers.
- jasonsG9582NI (10/5): Great hotel and location - The room was spacious, well laid out, better than I had anticipated, and very quiet. The hotel was also well taken care of with good amenities and a great staff. The location was perfect for the convention center as well as to DC in general. The room was an excellent value and I would happily stay here again!
- 670671 (6/5): Hyatt House DC - Excellent facility. Room was spacious and amenities which included a coffee maker, refrigerator, and a microwave. It also included (2) 50" Flat Screen TV. The complimentary breakfast was complete. Excellent! The only thing, i was placed on the fourth floor, during the evenings, a roof top restaurant and bar was to noisy! However, if was affordable compared to other hotels.
- lisabJ5673NK (10/5): Great place to stay for a weekend or longer! - A lovely hotel! Was greeted warmly at the front desk by Eric, and our 2 day stay was excellent! We did not eat at the hotel, so cannot vouch for the food but, it is clean and comfortable.
- monikadoctor76 (10/5): Convention bound? Do come stay! Such a sweet spot in DC downtown. A regular visitor over 20 years nods a fine yes. - Here for a convention..booked for proximity convenience..wonderful recent renovation of hotel...clean...comfortable delicious mattress! ..Realm is their lovely rooftop bar! Staff couldnt be nicer and more accomodating! Ava just a sweetheart to sit us middle-agers hot off a plane, in a nice quiet spot...cocktails great..happy hours and small plates delish....Nando, our server, a top notch gentleman with Italian flair and kind attentive service. Kitty, so nice to check on us as we sipped and simmered. Ohh do book a stay!
- GrandTour36584367540 (10/5): Amazing - I had an outstanding experience at Hyatt House Washington, DC, and a big part of that was thanks to Anna, the server/bartender. From the moment I sat down, she was welcoming, attentive, and genuinely warm in a way that made me feel right at home. Anna went above and beyond to ensure everything was perfect—great recommendations, timely service, and a positive energy that truly elevated the entire experience. It’s rare to come across someone who not only does their job well but also creates a memorable atmosphere for guests. Anna and the rest of the staff absolutely made my stay feel more special and, honestly, a bit magical. I’ll definitely be back because of the experience they helped create.
- Navigator35533191384 (10/5): Warm and friendly staff at the restaurant and bar - Anna was such a great host at the hotel restaurant and bar. She was warm, attentive, and helpful the nights I dined at the restaurant.
- candicej867 (10/5): Home away from home - We stayed at Hyatt House Washington DC / Downtown / Convention Center on February 20, 2026 while in town for Coastal at the Capital — our first time ever in DC. We were already completely overwhelmed navigating a new city, competition schedules, and everything that comes with a big cheer weekend. From the moment we walked in, this hotel became our calm in the middle of the chaos. The rooms were spotless, fully stocked, and had every extra we could possibly need. Even when we had to move rooms mid-stay, it was handled smoothly and without stress. We never felt like an inconvenience — we felt genuinely cared for. Then DC decided to throw in bad weather — snow and heavy wind — just to keep things interesting. We were concerned about getting stuck in the city, and Elbe stepped in immediately. She helped us navigate checking out sooner than originally planned so we could get on the road safely before conditions worsened. That level of attentiveness and urgency meant everything to us. Oz made sure our daughter got her waffles (her absolute must-have breakfast on competition days), and that small act made a big difference in keeping her routine steady. And Eric — a fellow cheer dad — jumped right into all the cheer talk with us like we’d known him for years. When you’re far from home and already overwhelmed, those connections matter more than people realize. We travel often for competitions, and this was hands down our best hotel experience yet. The staff didn’t just provide service — they created comfort, stability, and warmth during a high-energy, high-stress weekend. When we come back to DC, we will DEFINITELY be staying at what now feels like our second home. — The Johnson’s 😊
- christinabV8404UN (8/5): Cheer competition in DC - The hotel overall was really nice. Clean and contemporary. The breakfast was decent too. We were very confused about the parking situation and use of elevators from parking garage to hotel. Took awhile to figure it out. The room was a nice size- stayed in a king kitchenette with pull out sofa. The sofa was only a chair which had the worse mattress ever- you could feel every spring! No ome wantwd to sleep on it but we had 3 in our family- so we were forced. In the bathroom the shower has an open door concept which i didn't care for, and there were no washcloths- only hand towels. The 2 trash cans are super small, so trash fills up quickly. We used the kitchenette to reheat our food and stored drinks in the frig- but didn't cook on the little stove. Overall would book again- but would not use the pull out and would bring my own wash cloths.
- stevenr748 (10/5): Amazing hospitality and great service! 😊😊😊 - In town for work and Anna made my stay very special by being attentive and entertaining! Love her energy and personality. Definitely will come back again!
- fenetc (10/5): Outstanding service from Elbe - I stayed at Hyatt House Washington DC Downtown Convention Center with my friend to celebrate my birthday, and I honestly had such a great experience because of Elbe. She went above and beyond to make my birthday special. Elbe did most of the decorations herself, responded very quickly whenever we needed anything, and genuinely did her best to make sure everything went smoothly and that we had the best experience possible. Her service truly exceeded my expectations. Because of her effort and kindness, my birthday turned out amazing. I will definitely be coming back because of Elbe. She made the stay memorable and is a huge reason I would recommend this hotel to others. I loved every second of my stay!
- C3564MNmatthewc (10/5): Great rooms, staff and location! - Up here for work and had a consistent and great experience, Elbe and Lashee worked consistently and constantly and were extremely helpful whenever I needed things copied or printed, which was quite a bit. Room was amazing, and the staff was more amazing! Location worked great as well, Giant grocery store to do home cooking and several restaurants within a 5 minute walk from the hotel.
- 570anastasiab (8/5): Decent stay - Location is OK, but need drive to main touristic sites. Not all bookings include parking, and it will cost you almost $ 70.00 per night ( valet) , street parking in around area is extremely hard to find . Free breakfast was good , coffee was Really good :) We had 1 king room and it was smaller than expected . Bathroom was really clean, but it as taking up to 10 mins to wait for water to get hot, then it was hot and changing to cold again . And again you have to wait for temperature to rise.
- Climber165022 (10/5): Amazing stay - My stay at Hyatt House Washington, D.C. Convention Center was absolutely outstanding from start to finish. The hotel was exceptionally clean, modern, and well-maintained you can immediately tell they take pride in their property. What truly made the experience exceptional was the staff. Every single person I interacted with was friendly, professional, and genuinely helpful. They went above and beyond to make sure everything was perfect, and their positive attitude made the stay even more enjoyable. The location is fantastic, especially if you’re visiting the Convention Center or exploring D.C. The rooms were comfortable, spacious, and thoughtfully designed, making it easy to relax after a long day. If you’re looking for a place that combines cleanliness, comfort, and incredible service, this is it. I would absolutely stay here again and highly recommend it to anyone visiting Washington, D.C.
- S5850VEsophiam (10/5): Best of the best - Eric at the front desk was wonderful and Anna is the best bartender and DJ! Loved the service and attention to detail. They made a busy work trip a relaxing experience.
- carolynsF6039JR (10/5): Great stay - Had dinner and drinks with Anna at the inside hotel bar, what a fantastic night. She is so friendly, attentive and had great music playing!! Thank you Anna.
- souleymanek808 (10/5): Makes you feel to come back at Hyatt again - Location is perfect, nice area to be around with restaurants, room get clean daily. * Ms. Elbe at the front desk was very helpful to print documents when needed, offer water, guide to snack area, recommends restaurants, assist with questions, greets at first hand, great smile, very conversational. I think she speaks a little or full French.
- OnAir65276024921 (10/5): Hyatt house - The hotel staff is very friendly and welcoming. It’s very convenient, it’s near a lot. There’s a nice bar on the rooftop as well
- 739lorries (10/5): A great home away from home. - I have stay at this hotel January 25 and 26. I love how beautiful elegant and clean it is . The staff is so professional and do their best to make my safe the best. I love. The breakfast all was fresh and hot. I just missed the wings they had at the bar in 25. Mr Oz made sure my friends and I were well taking care of. The staff told us about two great restaurants to eat in walking distance. The tall boy and unconventional excellent service and food and music. The only hotel I will stay when ever in Washington
- dannysR8711EW (10/5): Amazing hotel - Excellent customer service characterized by very helpful and friendly staff, especially Elbe, who consistently goes above and beyond to ensure a positive experience for every customer. Good breakfast
- adriancX8121IN (10/5): Amazing - The staff was really awesome and they know how to make you feel like family. Elbe is really funny and she is a good front desk person. Definitely good sight to see.
- Thananat (9/5): -
- Sanchez (10/5): -
- Reyes (8/5): -
- Ariel (10/5): -
- kenneth (10/5): - I stayed as a military member assigned to the area and it was great! The housekeepers and bartender was amazing!!!
- Francesco (5/5): Hyatt House Washington D.C Downtown - Punti forti: - Letto molto comodo - Stanza e struttura appena rinnovate Punti carenti: - La colazione è un girone infernale, palesemente il servizio è sottodimensionato rispetto agli ospiti presenti in hotel e determinate postazioni (es. la frutta fresca) non vengono ricaricate quando finite - Personale al front office completamente incompetente ed impreparato: ci hanno addebitato il costo del soggiorno due volte e non hanno sbloccato il security deposit adducendo che non avevano ricevuto il pagamento da Booking.com, 8 telefonate al Customer Care Hyatt per rivedere i soldi… No comment
- Christina (8/5): Comfortable and convenient with friendly staff - The staff were very helpful and were the best part of our stay. The location is very conveniently located near the conference center and a variety of food options. The pullout couch was very comfortable as well. There was a weird light that was always on in the rooms and had to be turned off by unplugging it from behind the fridge. This is very poor design as most people find it hard to sleep in a lit room. Please fix this and the hotel will be 10/10.
- Sequoia (8/5): The location and amenities were great, the staff were friendly, and we had no issue with noise. That being said, the - The amenities and location were great The floor under the beds was filthy, as was the floor behind the toilet. The filter for the AC unit had a layer of dirt on it that was pretty gross, and disconcerting.
- Imani (6/5): -
- Adrianna (8/5): - parking wasn’t good or put together
- Pascasie (10/5): We enjoyed our stay, very comfortable. - Beautiful space None
- Charity (7/5): -
- Todoriuk (10/5): -
- Angela (7/5): Not Impressed - The room was decent and clean; however I was displeased with the location. This hotel is advertised as having "subway access" to FedEx Field; however, it requires several train changes and more than a mile walk from the train to the stadium. When I called the hotel, I was told that the train has direct access to the field. Huge disappointment, as I had to spend roughly $150 for Uber to and from my event. I didn't like being mislead about the distance to the stadium and alleged "subway access."
- Gurshant (4/5): -
- Jinelle (10/5): -
- Kevin (8/5): -
- Collin (7/5): - It was in walking distance to a lot of fun activities Free or better parking prices under the garage
- Blake (9/5): -
- Chanel (6/5): -
- Cristina (6/5): - Nice front desk lady great location. Valet hit my car and never answered any calls to rectify the situation. valet was extremely disappointing and unprofessional, damaged my car.
- Besnik (8/5): -
- Adriana (6/5): My family will definitely recommend and return to the hotel. - The location to our activities was perfect and the employees were very friendly. Also super clean The creepy elevator
- andrewE7660EJ (2/5): What an experience. The Real DC - I did a mobile check in. Staff didn't charge my card on file. I sat in the lobby then was asked by the manager to sit in the area of the hotel that was the entrance to the rooftop club with no heat. It was below freezing temperatures. I was waiting for a ride I was told I would be able to wait for my ride even in the cold temperatures, after 10 mins I was moved to another area of the hotel at the front door. Overall I wasn't checked in with my mobile check in but card was charged, denied access to room, left in freezing cold area of hotel. All of this on New Years. As you can guess this was the worst New Years in my life. Then when I called World of Hyatt, I had no help from some person in another country who didn't understand what was going on. Im extremely disappointed with my experience at that hotel. What I experienced was what we call "DC Hood N**** Mentality." Just ghetto and never had nothing or think that they are better than because their parents had a government job. So, they can't take themselves out of themselves to understand some challenges that are presented in certain situations. And it's not that they can't understand. They don't wont to understand. And It creates DCs homeless population. It's a ridiculous and pathetic cycle. The have and have nots. Its big money in DC Homelessness, don't get yourself caught in that situation. The have nots steal everything from you, after that the haves turn their noses up at you and leave out in the cold to die. And they know what's going on. So, that how I spent my New Year's
- Muhammad (5/5): Below average experience - Location Staff, parking, breakfast
- Jennifer (7/5): Overall, it was good. The first day we had to wait 15-20 mins for breakfast as it was short staffed. - The location How it’s not actually for 11 persons as it stated when booking. It was only 9 guest and we barely had space.
- Ronald Otto (8/5): - El último día el personal de limpieza no hizo aseo en la habitación.
- Hadas (8/5): - המקום נעים מאוד חדרים מרווחים ממש אווירה נעימה במקום בערב הראשון
- Valentina (8/5): -
- Ingrid (8/5): -
- Raufi (1/5): -
- Daniel (7/5): - Bien ubicado y las instalaciones bonitas. No hicieron las camas en ninguno de los días. Varias veces solicitamos con el personal de recepción que arreglaran las camas y fue imposible. Una camarera se limitó a lavar unos pocillos y poner nuevos pods de café.
- Anna (4/5): Dissatisfied Would not Recommend - Liked the location in terms of proximity to tourist attractions,. Didn't like the views from my window which looked out onto other apartments. Definitely did not like the fact that the valet parking lost my car and as a result I had to call an Uber to get my daughter to the airport and she almost missed her flight. Also that it took hours before they were able to locate where the car was parked and only compensation was a waiver of the valet parking cost,but I had to pay for the Uber cost out of my pocket.
- Cindy (3/5): - L’employé de nuit à la réception était très accueillant et celui lorsque nous avons quitter. Nous étions supposé avoir une chambre pour 8 ! Nous avons eu 2 chambres ! Alors nous avons dû séparer nous les parents et les enfants ! Nous n’avions pas d’eau chaude pour pur une douche dans aucune des chambres. Il manquait plusieurs items au déjeuner , sorte de céréales , lait , pain! Lorsque nous avons demandé s’il allait en remettre bientôt nous n’avons pas eu de réponse claire et l’employé était bête .
- Fotis (1/5): Μακριά από αυτό το ξενοδοχείο!!! - 1.Καθαριότητα Ταξιδεύω 20-30 φορές το χρόνο εδώ και 20 χρόνια. Τέτοιο ξενοδοχείο δεν έχω ξανασυναντήσει ποτέ και σε καμία πόλη του κόσμου ακόμα και στις πιο φτωχές γωνιές του πλανήτη. 1. Δεν είχαν δωμάτιο (είχαμε κλείσει 4κλινο με 2 κρεβάτια και μας έδωσαν ένα τρίκλινο με κρεβάτι και καναπέ κρεβάτι) και μας πήγαν με το ζόρι κάπου μακριά λέγοντας ψέματα για να μας πείσουν ότι θα μας επιστρέψουν τα χρήματα για την ταλαιπωρία. Μπήκαμε τελικά στο δωμάτιο στις 01:30 am. Το ίδιο συνέβη και σε μια οικογένεια το ίδιο βράδυ και σε άλλη μια το επόμενο πρωί. Την επόμενη μέρα μας ζήτησαν να πακεταρουμε πάλι τα πράγματα και να γυρίσουμε πίσω. Μας έβαλαν να πληρώσουμε και το ταξί παρόλο που το φταίξιμο ήταν δικό τους. Το έχουν σύστημα το overbooking και δεν τους νοιάζει η ταλαιπωρία των πελατών. Αρκεί να είναι γεμάτοι. 2. Πρωινό αν θες να φας πρέπει να είσαι στις 07:00 το πρωί. Από τις 08:00 δεν βρίσκεις σχεδόν τιποτα και δεν κάνουν συχνά refill (κάθε μισή ώρα και η ουρά είναι τέτοια που τα πράγματα τελειώνουν σε 5’ 3 πίεση νερού και ζεστό νερό τις ώρες αιχμής δεν υπάρχει καθόλου
- Fabrizio (8/5): -
- Chanel Cristalle (8/5): Nice except the breakfast service - Location and cleanliness Breakfast service is slow in replenishing the food especially during the influx of guests. Unable to provide enough food.
- Yann (8/5): -
- Edison (8/5): Muy buena - Ubicación Tema desayuno se puede mejorar
- Phillip (9/5): My stay was quite pleasant. - I liked the comfort of the room and the location of the property. Having to wait (for what seemed like a very long time) for breakfast on my last day; bearing in mind I had to get to the bus terminal.
- A5179RJsamanthah (10/5): Stellar Staff and Spotless . Helpful and Courteous . - Had an opportunity to take my young adult children to DC for the Museum’s & Historic architecture. We stayed three nights. This place is spotless . Rooms are clean, well stocked. Quiet at night! Wide open lounge for card games with a bar ! Easily accessible to Metro and many restaurants. Staff was so helpful , kind and patient. Eric was exceptionally helpful. I don’t travel, he helped me more than once navigate the entire stay. He was always assisting multiple people at the front desk when I would pass by multiple times daily. He never got upset , short or irritable. He was putting out emotional fires left and right. All while being an absolute professional. It was nice to see pride still exist in the workplace. Was also nice to be treated as a paying customer for a change . Highly recommend!👍
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