DAMAC Maison Mall Street
Location: Mohammed Bin Rashid Boulevard Downtown, Dubai, 5840, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Escape to DAMAC Maison Mall Street, a haven of luxury in the heart of Downtown Dubai, where comfort meets sophistication.
Wellness Retreat
Indulge in rejuvenating experiences at our full-service spa, featuring a range of massages, body treatments, and facials to refresh your mind and body.
Endless Activities
Enjoy access to our sparkling outdoor pool, hot tub, and a state-of-the-art health club, perfect for both relaxation and recreation. Plus, our complimentary shuttle service takes you to nearby beaches and shopping destinations.
Gourmet Dining
Savor exquisite meals at Maison Cafe or opt for a cozy snack at our coffee shop. Whether it's a leisurely continental breakfast or room service, culinary delights await at any hour.
An unforgettable experience awaits you. Book your stay now at DAMAC Maison Mall Street and discover Dubai like never before!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Alcohol is not served at this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 04:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Free beach shuttle
- Arcade/game room
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- Free area shuttle
- Free shopping center shuttle
- Playground on site
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Pool sun loungers
- Children's club (surcharge)
Rooms Available
-
Suite, 1 Bedroom City View
1 King Bed
829-sq-foot individually decorated room, balcony with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, safe, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Second bathroom
- Separate dining area
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Separate living room
- No rollaway/extra beds
- Free cribs/infant beds
- Separate bedroom
- Dryer
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 2 Bedrooms (24-Hour Stay)
1 King Bed and 2 Queen Beds
Balcony with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - A pillow menu and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Second bathroom
- Separate dining area
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Separate living room
- No cribs (infant beds)
- Dryer
- Bedsheets provided
- Laptop-friendly workspace
-
Deluxe Room, City View
1 King Bed
409-sq-foot individually decorated room, balcony with city views
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Second bathroom
- Separate dining area
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Dryer
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 2 Bedrooms City View
1 King Bed and 2 Twin Beds
1387.7-sq-foot individually decorated room, balcony with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, safe, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Second bathroom
- Separate dining area
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Separate living room
- No rollaway/extra beds
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Laptop-friendly workspace
-
Suite, 3 Bedrooms City View
1 King Bed, 1 Queen Bed and 1 Twin Bed
1494.5-sq-foot individually decorated room, balcony with city views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - A pillow menu and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Washer/dryer, safe, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 8 (7 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Second bathroom
- Separate dining area
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Separate living room
- No rollaway/extra beds
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Laptop-friendly workspace
Guest Reviews
- Blake (2/5): - Wouldn’t recommend staying here. The photos on this site are fake. Apartments are run down
- Stephen (8/5): - Very close to Dubai Mall
- Karina (10/5): Best place to stay in Downtown Dubai - Clean rooms. Friendly staff and good housekeeping. Fabulous location from every point of view.
- Leontiy (6/5): - Family friendly
- Olivia (8/5): - Was nearby everything and staff are very helpful
- nawab hassen (4/5): - Hotel staffs are very helpful and very kind, but the hotel service and repairs management needs changing, ASAP, as for teo weeks steam room didn't work!, and we couldn't fully enjoy the facilities, and the hotel policy should be stricter with guests which have no respect for others, loud music from guests shouldn't be allowed anywhere in the building , guests should have a better behavior in using facilities without making anything dirty!. The hotel lifts was not working properly, many time stuck and couldn't come out the lifts!!.in general the hotel location is good and all staffs are amazing and extremely helpful.
- RENNA (6/5): - Elevator is too slow/old and the wait is excessive.
- Raju (8/5): - Excellent location but the room could do with some updating as cupboards were worn, coffee machine didn’t work and a few other niggling issues. The service was great though, very polite and service orientated. When we called for more pillows, they were there within minutes
- Daniel Isaac (8/5): Muy bien el hotel (precio calidad y la ubicación - La habitación muy bien amplia y correcta. Los Muebles no sin de última generación pero estaban bien cuidados. El check inn fue correcto y Abigail muy buena recepcionista . La ubicación muy buena. Cerca del Dubai mall y del Burj Khalifa a 5 minutos. Hay muy cerca algunos supermercados.
- Saud (10/5): - Good
- Fareeda (10/5): - Every member of staff went above and beyond to accommodate our needs, they were so kind and polite. The breakfast staff were all lovely and always smiling and the breakfast always had variety. I was upgraded to a room that had a view of the burj khalifa, the apartment was spacious and had everything and cleaned daily. The best thing about the hotel was it was only a 5 minute walk to Dubai mall. My family and I will be staying at this hotel again for sure!
- Firas (8/5): - Just normal treatment good hotel
- Shehata m (10/5): - Great location
- Jay (10/5): - Excellent front desk staff; very helpful.
- Lilie (10/5): - Location of the property was why I chose to stay here. It really is just minutes from the mall and many great brunch and dinner spots. There are also two markets right behind the building which was a huge plus. The staff is very helpful and friendly.
- Debanjan (10/5): - Good when you are travelling with kid
- gulshan (8/5): - Wish they have better options for breakfast buffet, definitely needs improvements in showers; several time water would leak out from the bottom glass shower door. Staff were wonderful and very friendly. Enjoyed the walks from the hotel to Dubai Mall and Burj Khalifa
- Mehrdad (2/5): - Deceiving advertising as a 5-star hotel. It is at best a poorly maintained 3-star! Ruined our first day experience in Dubai. We went in expecting a 5-star hotel experience and found ourselves in a poorly maintained hotel. Even 3-star hotels are better than that. Such a disappointment that we only stayed there for 5 hours. Do not recommend at all! There are lots of better options in Dubai. The stuff were friendly though.
- Yingfu (10/5): - Next door to Dubai mall
- MOHAMMAD (10/5): - Great hotel
- Ibrahim (2/5): - Super bad food and room
- Qamar (6/5): - The location of the hotel is great, only 5min walk to Dubai Mall via Fountain Address View. I wouldn't say the hotel is 5 star. I have stayed here 9 years go and then it would have been 5 years but the place is showing wear and tear. The Restaurant and Reception staff are great. However housekeeping let the hotel team down, not making the rooms up or providing fresh towels, i can understand if it happened the once but it happened for a few days running... which was appalling.
- Mark (10/5): - Great location and staff
- Seyed (2/5): Horrible conditions, not safe to stay. - The stay was horrible, I had made the booking for my honeymoon, which was the biggest mistake I have made. Firstly, the pictures deceive you with views of Burj Khalifa, but according to the staff, the view is now blocked due to new buildings. secondly, the floor which we were staying in had a major water leak previously, there was a damp smell and mold all over the roofs, there were small flies all around. The mold and damp smell affected my breathing, I informed the staff but they paid no attention. I asked them to shorten my booking so I can leave immediately, they said it is not possible, once I contacted Hotels.com which was the booking party, they did not help at all, I asked for a refund but it seems as they don't even care for other people and their health.
- Ciprian (10/5): Everything was great - Very nice people, reception, breakfast bar and everyone including the cleaning team. Fresh water (4-6 bottles) everyday, everything clean and new towels daily. Wifi very good in all hotel. Pool, jacuzzi, sauna, gym - free. Perfect for few business day spent there. Dubai Mall just around the building, 5 minutes walk distance.
- Ciprian (10/5): - Everything was perfect. Very close to Dubai Mall, just few minutes walk. Very good communication with reception.
- Rodolfo (10/5): - Hotel moderno , habitaciónes muy amplias , el desayuno podría mejorar , es extremadamente básico, personal muy amable y atentos , sin duda lo recomiendo .
- Sujib (10/5): - Very good
- Diamond (10/5): - Everyone Was Super Friendly & Made Sure We We’re Ok. Would Definitely Recommend & Would Stay Again!!!!
- Madelene (10/5): - Great stay! Loved the short distance to Dubai Mall. Advice for improvement. More items in the kitchen needed. Only one spone for an example.
- Anthony (8/5): Different experience - We got one of the residence apartments style, it came in handy, clean, and had everything we needed, even a washer and dryer! just alittle different from having a apartment style comfort and not a typical hotel room
- Donald (10/5): - Good location. 10 minute walk to the Dubai mall and only 20 min taxi ride (without traffic) to the airport. Manager and staff were helpful and friendly
- Inés (10/5): - Excellent customer service
- Hiep (8/5): - Clean
- Rania (10/5): - Quick and friendly check in & service. Clean rooms and great location.
- Elysa (10/5): - Wonderful hotel and staff! Very accommodating and helpful! Great location. Walkable to many great sightseeing places. Def recommended!
- Jana (10/5): - They were very helpful and friendly stuff .. The hotel makes you fell like you are in your own home
- Gili (10/5): - The suite was huge and clean the stuff was nice and helpful, Gaston was the best
- Tajinder (10/5): - They had the the best breakfast i have ever had at any hotel. Lots of food options. very close to the Dubai Mall and Burj Khalifa. i loved my stay at this property.
- Rowena (10/5): - Excellent service. Managers were helpful. Restaurant staff and porters are very helpful and quick to respond to our requests eg extra coffee at breakfast buffet, taxi for travel. Our apartment bathroom had a fault. They did not hesitate to change apartment for us. Very nice views of Burj Khalifa. We were able to glimpse the water foundation show from the 27 Floor of 3 bed apartment. About 10 mins walk to Dubai mall, 15 mins walk to fountains. Attractions walkable through Address View building via inside aircon walkway. Thank you
- Meeran (10/5): - Everything was just perfect from check in to check out. Mall is just walking distance and lot of nice places to eat near by. Spa area was the best i have had a chance to visit Aziz at front desk was very welcoming and helpful. Staff at the breakfast were also very professional and courteous. I will surely stay here again.
- Barry (8/5): - Incredibly helpful staff. Really went out of their way to accommodate a stressful personal situation on a tight timeline.
- Abdulwahad (10/5): - This hotel is an exquisite and happy place. This holiday has been the best holiday I’ve ever had and hopefully I will come back again. I am thanking all of the staff there for all of their help.
- Omar Ahmad Salman (10/5): - Value for money, cosy near dubai mall 15 min walk
- MISS (10/5): - Good experience.
- imtiyaz (8/5): - Near to mall
- Sherman (10/5): - This is my second time staying here. The view is beautiful and the staff are very helpful. Room was very clean. 5 min walk to the dubai mall and burj Khalifa. I recommend this hotel. Definitely a 4 to 5 star property. FROM BOSTON MASSACHUSETTS
- Aiyowie (10/5): - It’s always a pleasure to stay at Damac Maison, dubai mall street. Amazing place…Now it feels like home to me. The workers are always so warm🤗
- ELIZABETH (8/5): VERY NICE STAFF - Very nice staff. Very good location. The hotel is old but clean. We had a peasant stay.
- Julieta (10/5): Best hotel - It’s was such an amazing experience overall! Special thanks to Sam at front desk! As he is a real gentleman, also Thabks to Mohamed. Strictly recommend.
- Mohamed (10/5): Excellent Hotel - The front desk staff are so professional and friendly . Also the room was amazing .. hotel location was excellent
- Verified traveler (6/5): - Overall hotel is okay location is excellent help desk people is very good specially mohammmad. but this hotel room service and cleaning service is -0 they are not changing bed sheets they are using used bed sheets even I change aging bed sheets on them there is small small black bats and dirty dots always on bed sheets I hope management is take care about this. Room service guys are don’t care about cleaning and just time passing in room.
- Verified traveler (6/5): - The staff is very helpful, but the problem with this hotel is that it is very old and has not been maintained.
- Paulo (2/5): Disappointing 2 star hotel experience - Be prepared to clean the room since we have changed 2x and all rooms were not really cleaned with human hair, stains etc Be prepared to smell garbage everyday because some rooms are adjacent to garbage room. Be prepared to wait 10 minutes for the elevator. Be prepared to have your clothes destroyed in the washing machine Be prepared to have the mattress with the metal pieces making your night not comfortable Be prepared for floods in the washroom Be prepared for lack of water pressure so you need to spend more time bathing Be prepared for total lack of communication with reception when you ask something. They say they will solve but in reality they do not solve Even with all these problems they charged the rooms as everything was normal showing a total lack of consideration for the guests that were misled by photos of hotel. In conclusion if you do not want to sleep well and want to pay for a 5 star hotel but stay in a 2 star hotel, this is the perfect choice.
- Abdulrahman (6/5): - You have to wait more then 10 minutes for the elevator
- princess (10/5): - Had an amazing time all the employees are very very friendly and respectful. Very time you see them they all have on a beautiful smile and their attitude matches it. Long story short my credit card accidentally ended up in the garage the Dubai mall is near so I went shopping that day, when I came back I put my room keys and my credit card on the table I and I went on ahead and tried on the things I bought from the mall I tear up all the tags and also put them on the table and they were many of them. When I was done trying on everything I put my clothes up and took one of the shopping bags and put all the tags in it and threw it is the garage. Next more I was leaving for the mall again I checked for the card I didn’t find it I looked everywhere’s until I retraced my steps and figured it’s most likely in the trash I called reception and the manager came to me immediately I explained everything and he said it might be hard to find but let’s go, so we went and and before he got there their was 3 other man waiting for us to help us look. After 10 mins of looking we found the card which I was really about. It was my husbands card he gave it to me to use on my stay for anything I needed. I appreciate everything they did for me.❤️
- Mirna (10/5): - This has been the best hotel I’ve ever stayed at in my life! Amazing views of the burj khalifa and spacious suites with very cute decorations and a full size kitchen! Will definitely stay here again
- Fawzi (2/5): - At a five star hotel you'd expect at least clean bed sheets, however the bed sheets were used with human hair and the pillows had stains, I had to call room service twice to change them after 30 min of wait, TV not working properly, called room service twice about it but no one showed up. I'd give it 1 star.
- Verified traveler (10/5): - I liked everything about the stay how clean it is the location n and how nice the workers are
- Cristina (10/5): - I like the location is very close to the mall. Shuttle bus is always on time very friendly people.
- Verified traveler (8/5): Apartment hotel in walking distance to Dubai mall - We (2 adults and 6yr old child) only had 2 nights at the property when flying through but found it to be great. The only thing that annoyed me was the lifts which take forever. The hotel has self contained apartments, our one bedroom apartment had 2 toilets a shower, bath, a fully stocked kitchen, and a decent sized lounge. Staff were great bringing up extra pieces when we needed (towels, detergent for washing machine etc) , the 24hr in house dining was a god send on the first night when we just needed food and even catered for allergies. There is a small convenience store literally across the road and around the corner and there is a bakery opposite. Dubai mall even with the construction work is 12minutes walk away (Google maps). We used this to entertain our little one as you have the fountain display, aquarium, food court with soft play area, cinema and most importantly for them Kidzania. All in the shadows of the world's tallest building and ringed by a plethora of bars and restaurants. The mall has free WiFi if you need that to explore. The hotel also has a small climbing frame and play area by the pool which has a small paddling pool, main pool and hot tub. Unfortunately due to buildings now surrounding it all you see are apartments from the pool, still in Feb it was warm enough to go for a swim at 7pm. There is a spa and a fully equipped gym on the same floor as the pool, whilst we had a look we did not go in. This was a great location for exploring downtown
- Abhinav (4/5): - The property amenities are exactly as they say, but look nothing like what a normal hotel looks like. The reception is a tiny hole with two people scuttling and took us 30 mins for check in. The breakfast has very few vegetarian options even though we requested for more. The drive into the hotel is probably the most obscure i have ever seen. Room was clean but a King/ Queen bed is never two single beds joint together by a linen sheet on top. Almost felt like we would fall through the middle at times and had to sleep on separate corners. Staff was extremely courteous but I am certain to opt for another property for my next visit. The walk to The Dubai Mall was extremely confusing as we had to walk through the mall parking lot drive in and was just not worth the hassle.
- Verified traveler (6/5): - The appartment was spacious, cclean, quite, and well furnished. However, the matresses were uncomfortable and pillows were down with no other choice. If the bedding were diffident I would come agan because of the location and staff were great.
- Verified traveler (10/5): - Good hotel and apartment, have shuttel transfare to Dubai Mall.
- Verified traveler (10/5): - Staff curtesy and helpfulness is outstanding! Price is good and the hotel is in easy walking distance to the Dubai Mall and Burge Khalifa!
- Meshari (10/5): 5 Star hotels apartment - I would like to thanks all the room services cleaner how clean my room during my stay special to the lead officers.
- Nick (6/5): - Can take a longntime to get an elevator. Pool and gym are small and not great.
- Verified traveler (10/5): - The customer service was excellent. The room was clean. I enjoyed my stay at DAMAC Maison. I will definitely stay there for my next trip. They had a shuttle bus to Dubai mall. This was a perfect trip.
- Verified traveler (10/5): - What a pleasant hotel to visit, I love it, I will visit it again
- Verified traveler (4/5): - There is so much construction around, the access on foot is literally unsafe. How the property does not communicate this to potential guests as they are booking is beyond belief. Also - even more concerning - the total cost quoted on Expedia is much lower than what the property ended up charging. While Expedia showed the total booking including various feed, the property charged me another almost 15% more claiming it is VAT, service, charge, tourism fee etc etc, everything that was supposed to be already in the rate booked through Expedia.
- Barry (6/5): - We had a 2 bedroom suite, with kitchen. Kitchen had no plates and only 2 cups for coffee. Furniture and beds were a little dated. Hotel is surrounded by construction so noise was a issue, plus there was limited access to the hotel entrance by foot. no side walk, so had to walk down narrow driveway around hotel to street (no direct access). Access to Dubai Mall was only by back streets, 10 - 15 min walk because of construction. (will be great in a year or two when complete) Please Note hotel is dry (no Alcohol served). On the Plus side, Front Desk Staff very helpful and courteous.
- Verified traveler (6/5): - We had a 2 bedroom suite, with kitchen. Kitchen had no plates and only 2 cups for coffee. Furniture and beds were a little dated. Hotel is surrounded by construction so noise was a issue, plus there was limited access to the hotel entrance by foot. no side walk, so had to walk down narrow driveway around hotel to street (no direct access). Access to Dubai Mall was only by back streets, 10 - 15 min walk because of construction. (will be great in a year or two when complete) Please Note hotel is dry (no Alcohol served). On the Plus side, Front Desk Staff very helpful and courteous.
- Verified traveler (10/5): - The room at the hotel is great with proper kitchen, rooms and bathrooms/toilets. The staffs are proactive and friendly towards us and othet customers. We would definitely put this hotel as our hotel for next visit to Dubai.
- Nidal (8/5): - entrance and exit from hotel is very awkward due to constructions around the hotel
- Verified traveler (6/5): Stay at Damac - No one cleaned the room the first day of stay, called in then personally went to the reception to make up the room, came back at 9pm and room was still not made. Concierge staff was really helpful. No grocery store nearby.
- Hesham (8/5): I noticed that points not added to my account for - Nice place to stay even though the hotel charged me me more than what I expected in hotel.com I noticed that points not added to my account for this stay
- someone (2/5): - Construction all over the place. Slow room service. No mini bar. Must pay immediately for room service orders.
- Meshari (10/5): Amazing apartment hotel with cool location in Du - Excellent location with amazing luxury furniture contain a large space room with all tools needful for wonderful staying.
- Verified traveler (8/5): - Very nice rooms, friendly staff, great location...
- Verified traveler (4/5): - Will definitely not go to this hotel again. To be fair though, some of the front desk staff were very respectful and helpful.
- Verified traveler (2/5): - Terrible checkin, not familiar with Expedia procedure, I wasn’t allowed to check in for 3 hours. Staff was insisting that I don’t have a room booked, then suddenly everything changed and they’ve asked for my papers to check me in. PLEASE AVOID THIS HOTEL, unprofessional staff, bad management.
- Verified traveler (8/5): - There is a Shuttle to Dubai mall Clean room God service
- Stehen (6/5): - First issue I had was getting to the hotel based off the entrance to the hotel. Second issue I had was that I called for a taxi and I asked for notification when it arrived, and was told they would let me know. I received no notification that the taxi had arrived and missed my reservation to the Atmosphere in the Buji Khalifa. Lastly, I called numerous times (6) for new towels. I had to go to the front desk after waiting for 3 hours to pass.
- Jhanvi (2/5): Dubai dacoits - Hotel not as shown on the web-site. In construction zone. It was noisy and dusty. Exorbitant price for the value. Bathrooms leaking, toaster not working (tripped circuitbreaker when tried to operate).
- john (10/5): Friendly visit - The staff was very very helpful in every possible way to accommodate us in every thing we asked for. And very friendly staff.
- Talha (10/5): - Excellent service ! very friendly staff and very responsive too - Resolved my concern in a couple of hours ! Will stay there again for sure ! However, pay more attention to your Breakfast - very good but could be improved.
- Max (10/5): Unbelievable - In 50 years of traveling I would consider this out to one of the best I stayed at
- Verified traveler (10/5): Excellent location - Very good location. 😀😀😀I will come back and suggest my friends to stay here if we come together. The room is very clean with a lot of facilities. I was happy staying there.
- Fabry (10/5): - Clean, nice and kind personal
- Naveen (10/5): Close to dubai mall - This property was centrally located walking distance to dubai mall. They upgraded us to their finest room. The room was really spacious and clean and had all the amenities required. Breakfast was small but had everything needed. I must say the F&B staff Niraj and Padam went out of their way to make us comfortable and happy. Construction is going on nearby with noises but our overall stay was really pleasant.
- Dinesh (2/5): wrost stay experiance - wrost hotel all side construction is going full dust and noise no proper entry ,,wrost services wrost front desk dont suggest do go there even free
- Trang (8/5): Not bad - Services was great and staff is fantastic especial Ravee. He help us for our tour and get around. The only disappointed thing was the breakfast not much variety to choice from.
- Craig (10/5): Great property, location under renovation - Good property with excellent service. Rooms are large and clean. The immediate neighborhood is literally a building site right now (April 2018). Once all of the immediately adjacent high rises are complete, I'm sure this will be a great place to stay.
- Verified traveler (4/5): Hotel apartments - As a hotel apartments is good and would recommend, however for people who don't like noise i will advice to avoid this building for the next 3 years its surrounded by construction 24/7 from all sides, very noise.
- AAMG (8/5): Strategic plaice to stay - Plaice is very good to stay at, but the building is surrounded with construction, moreover the fridge wasn’t working!
- umesh (8/5): - good place but due to construction around difficult to navigate
- Samantha (8/5): Super comfy, nice views! - Almost all of Dubai is a construction site, leading up to the 2020 conference, so don't let the ongoing construction in front of DAMAC Maison Mall Street keep you from booking! My room was incredibly comfortable (I was upgraded to a 1 bedroom apartment from a studio upon arrival, for no reason other than they had the larger room available). The balcony was a real treat with a very nice view of some of Dubai's architectural marvels. Would definitely visit again!
- Ryan (6/5): Close to Dubai mall - Room was very large with plenty of space. Lots of construction going on day and night so no view of anything but construction. Bathroom had tub and a stand in shower but the floor in the shower didn’t look very clean, constantly had to call hotel staff for more face towels (which arrived quickly) hotel staff was great in accommodating any needs. Elevators are extremely slow, so when trying to catch a shuttle be sure to leave your room atleast 15 mins early to account for elevator wait times. Free WiFi was extremely slow as well, could hardly browse anything let alone make any WiFi calls. But I will say once all the construction at surrounding buildings is complete this could be a prime location right next to the Dubai mall.
- Verified traveler (4/5): - Never come back There were no enough elevators you wait like forever
- Verified traveler (6/5): King suite was two single beds pushed together - My wife and I stayed here as we had our flight delayed while in Dubai. I thought it would be nice to stay close to the fountain and Dubai mall. This wasn’t a cheap hotel, it cost us AUD $450 per night for the king suite. When we arrived we were told check in would not be until 3pm however were advised that our room could be made up earlier and that we would be contacted when it was ready. 3.30pm still no call! Returned to the hotel to find room had been ready for some time, but no contact! The king bed in the room was two single beds pushed together, very uncomfortable. Only two bottles of water in the room and when a request was made for more we were told we would need to make a phone call to a local supermarket and have more delivered!? For the money we paid I expected a lot more. Won’t ever stay here again and would not recommend to any of my friends or family
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