Hotel Imperial Casablanca

Location: 291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Casablanca, 20110, Casablanca, MA

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Full-service spa
• Fitness facilities
• Express check-out
• Newspapers in lobby (surcharge)
• Area shuttle (surcharge)
• Fireplace in lobby
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Elevator
• Fitness facilities
• Conference space
• Fireplace in lobby
• Breakfast available (surcharge)
• Television in common areas
• Library
• Multilingual staff
• Porter/bellhop
• Express check-out
• Full-service spa
• Meeting rooms
• Express check-in
• Free wired internet
• Area shuttle (surcharge)
• 24-hour business center
• Conference center
• Snack bar/deli
• Turkish bath/Hammam
• Free valet parking
• Computer station
• Airport transportation - pickup (surcharge)
• Newspapers in lobby (surcharge)

Rooms Available

• Deluxe Single Room, 1 Bedroom

  1 Twin Bed

  377-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Plasma TV with satellite channels

  Food & Drink - Refrigerator and 24-hour room service

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels

• Suite (Imperial)

  1 King Bed

  560-sq-foot room with city views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Plasma TV with satellite channels

  Food & Drink - Refrigerator and 24-hour room service

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower/tub combination with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels

• Deluxe Double Room

  1 King Bed OR 2 Twin Beds

  344-sq-foot room with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Plasma TV with satellite channels

  Food & Drink - Refrigerator and 24-hour room service

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a bathtub with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels

• Junior Suite

  1 King Bed

  366-sq-foot room with city views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Plasma TV with satellite channels

  Food & Drink - Refrigerator and 24-hour room service

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a bathtub with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels

• Deluxe Room

  1 King Bed

  344-sq-foot room with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Plasma TV with satellite channels

  Food & Drink - Refrigerator and 24-hour room service

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a bathtub with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (1 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Laptop-friendly workspace
  • Paper towels

Guest Reviews

• Culture23341392316 (2/5): Disappointing Stay Despite Lovely Staff - We’ve been here for two days, and unfortunately, the experience has been quite frustrating. During our stay, we were moved to three different rooms. The first room wasn’t cleaned after the previous guests checked out, the second room had a non-working air conditioner, and the third room had no towels (again!). It took 6 hours for the staff to get us towels after we asked. Even in the new room we were shifted to today, there were still no towels. It’s clear that there are some serious management and maintenance issues here. However, I do want to note that the staff members have been incredibly kind and doing their best to make up for the lack of proper service. They’ve been friendly and helpful despite the property's mismanagement, which was the only bright spot in this experience. I really hope the property can address these basic issues, as it has the potential to be a great stay if the fundamentals like cleaning, working amenities, and guest needs were better managed.
• elhadjibabacars2024 (10/5): The staff was top! Friendly! I felt like home! - Amazing staff. Very friendly. The food was great with various Moroccan dishes. The bed was very confortable ! The hotel is well located if you wanted the downtown vibes.
• Aleena (4/5): - The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards
• I7557GDpatrickb (10/5): My feelings regarding my experience - I had a wonderful stay at the Imperial Hotel. My vacation with Royal Air Maroc was an opportunity to enjoy such a wonderful experience at the hotel. The staff was extremely welcoming, helpful, and friendly. The room was spacious and well-appointed with everything needed for a comfortable stay. The bed was comfortable—perfect after a long flight from the USA. I also can't forget how delicious and varied the restaurant's buffet was. The hotel's location was an added bonus to an already fantastic stay. It was next to everything we needed. This was my first time visiting Casablanca, and I have already decided that it will be my destination for my next holiday, thanks to the amazing experience at the hotel. I recommend it without hesitation to my friends and to you. Thank you to the staff of the Imperial.
• aisha (2/5): - Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.
• josephsolariw (10/5): Imperial Casablanca hotel, good experience - I am Joseph Solari Walker from Liberia. I am one of the participants for the Future Leaders Assembly, Casablanca 2025. The hotel is so beautiful and everything is in tight. I must take this time to appreciate the staffs for their hospitality and love they shown me through out my stay in this amazing hotel. If you are looking for a hotel to stay in and enjoy your time in Casablanca, I will like to recommend this hotel. And big thanks to the manager and their staffs for everything.
• Cecelia (2/5): - The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.
• Oussama (10/5): Good team, clean, organized, good food, - I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
• Sudarshan (6/5): - Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.
• raliil (6/5): My Imperial Hotel Casablanca Experience 2025 - The staff are pleasant. The hotel is decent but needs some TLC. Restaurant menu needs to feature some vegan meals on the breakfast, lunch and dinner menu. The swimming pool wasn’t available during my stay due to renovation works on the first floor. However, the hotel does have a pool and a spa, including Hamman. I will definitely visit again.
• Sadia (2/5): Worse then 1 star motel - One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE
• Mourad (6/5): Moyen - Moyen
• kala (6/5): - Great stay
• nabil (6/5): - Good location but need lots of repairs
• Eugene (4/5): Attention must be taken to these issues - The stay over night was ok but the bathroom smell awful and goes through the room. There was no mats the bathroom and the towel was not looking clean to use
• Badr (6/5): - Noise
• Gamaleddine (2/5): - Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
• Trevor (2/5): - Poor in every respect. The room was dirty (especially the bathroom). The swimming pool was inoperative throughout our stay. The Wi-Fi was inoperative in all the rooms. It was always going to be repaired "tomorrow". The room key card failed on multiple occasions necessitating constant visits to reception and much waiting for the card to be re-set. There was never an apology. One member of staff was extremely aggressive and rude. Certainly a property to avoid.
• Verified traveler (2/5): Worst Hotel Experience - There were no indication that we had to pay an extra fee per night that we ended up paying. Towels that were supposed to be in the room came the next night. The room looks bigger in the advertisement than when you enter it. It was dirty as well. There was another attempt at trying to charge another fee but had to be reminded that it was paid the first night. Worst hotel experience I've ever had.
• lindsay_williams (2/5): Avoid this place - Pictures of this hotel online completely misrepresent it. It is very run down and not at all a modern western standard hotel. Rooms and bathrooms are huge but sparsely furnished, having stayed in two different rooms the bathroom fittings are often broken, tiles are broken, plaster is peeling. no kettle, cups or glasses (even tooth mug) in the room. In one the safe was broken and the window wouldn't close, in the next the heating and aircon were not connected. There was no running water in one sink. shower fittings were broken. It is also very noisy because the trams run so close, and there are night clubs etc in the area. Breakfast was very poor. I have to say the hotel staff were nice.
• Volker (4/5): - The room missing towels and paper. They offered to change my room but I was to tired and they never came to replenish the paper or towels. In the shower was an opened soap container which might indicate that the bathroom was not properly cleaned.
• Igor (2/5): DISASTER - I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
• Maxime (2/5): - Hôtel à fuir!!!! Aucun confort, l’ambiance froide, les murs insalubres, rien ne va dans ce hôtel, quand on a demandé à ce qu’on nous change de chambre il se foutaient de nous, on était obligé de passer les deux jours dans cette chambre horrible. Cet hôtel ne mérite même pas une étoile, c’est une vraie arnaque je vous le déconseille fortement.
• Falilou (6/5): - My room was flood.Staff did taker well . Never again what they say its différent how they trait the customer.Im very unhappy to stay there
• Alex (4/5): - I don't recommend to someone... The shower was broken, TV not working, no hairdryer, no towel, very noisy at night, which you can not sleep 😴
• Amina (10/5): - Nice hotel! Good value for money and comfy beds
• Monica (2/5): - Hotel is dirty, staff not friendly. Arrived at the hotel late afternoon and room was not ready, needed to wait for towels for more than an hour. Shower was broken. Cockcrach at the restaurant during breakfast.
• Leon (10/5): - The staff is very helpful
• Kamal (6/5): Room has no towels - There was not a single towel in my room, they changed my room instead of sending me towels, the second room had no towels either, only on the third day they sent a towel that was in a bad shape.by the way I heard other guests complain about the same problem at the front desk.
• claudia (4/5): - Hotel is advertised as 4 stars and on their website it says "luxury hotel". Nothing luxurious about this hotel. Run down, dirty, carpets were stained, our room had no towels and we had to hunt the reception people to get 3 towels for 2 people ( 2 medium, one small) 2 days after check-in. The pillows were small and uncomfortable, not to mention the pillow cases looked dirty. Thanks God we travelled with our own bedding set. The furniture outdated, the door for the bathroom was off track and my husband fixed it and the shelves inside the closet had so much dust on them. The reception people just not cared and seemed annoyed by us or the other guests. None asked if they can help us with the luggages upstairs.I hope management sees this review and maybe takes a quick walk to Radisson hotel 2 minutes down the street to see what means to be in the hospitality business. It's like a difference from sky to earth. From accomodation to cleaness to restaurant /food & service. This hotel will not even qualify for 2 stars per US standards.
• Adeyinka (4/5): - On balance, well below average. Never again.
• sanu (2/5): - I was disappointed with the aspect that the hotis being advertised being 4 stars which i think is not right. The room we had the shower head was broken, the tissue holder broken, cracks in the bathroom and walls, nothing much to do around the area you have to travel out of casablanca to enjoy your time, the spa has a pool but no shower available which is ridiculous. Theres not much to do in the area its best to stay in agadir or marrakech.
• Verified traveler (6/5): - The staff were great, the hotel is fairly worn down and I think it might just look dirty because of that.
• Hannah Damilola (2/5): - They ask you to pay city taxes numerous times on your stay even though it has already been paid on your invoice, staff stole my Dior perfume. Keep all your valuable items with you at all times.
• barbara (8/5): Great - My room was excellent. Big window and comfortable bed. Shower was great. Only issue was outside the hotel. A lot of yelling and fighting going on throughout the night, but not the hotels issue. Everything is very walkable from the hitel. Staff very friendly
• Zoe (6/5): - The hotel was clean but shame it is dated and does not look the best. The air con and fridge in our room did not work and no remote for the dated tv. The pictures on the website are quite old! Breakfast was ok but I would have rather gone out if I knew what what was on offer before. Basic is an understatement in a horrible settle. Location was fab. Tram stop just around the corner so everywhere easily accessible.
• Mariam Adejoke (6/5): - Breakfast nice
• Fatiha (2/5): - Our experience at Hotel Imperial Casablanca was beyond disappointing. Despite booking and receiving confirmation, upon arrival, we were informed that there were no available rooms. We were left waiting for hours and we’re told it’s not their problem. The inconvenience and mismanagement of reservations were utterly frustrating, making our stay in Casablanca start on a sour note. I would strongly advise against relying on this hotel for any travel plans.
• Said (2/5): - They refused me to check in with my wife unless if I have marriage certificate. We didn.t spend any night out there.
• Abdirahman (10/5): - Amazing
• Duc (10/5): - Staffs are great. The machine charge card reader did not work for 3 days,we stopped by 4 times before it worked. Wasted time.
• anne (8/5): - Shower head not good, water dribbled out. Could hang shower on wall. Nowhere to put stuff, shower floor very limescaled. Fridge not working. Staff friendly, breakfast basic continental.
• LAURAANN (4/5): - Very walkable to see the real Casablanca- watch for scams they are everywhere- even the hotel staff. This room has min amenities a bed and shower no working air. The maid however was very kind and accommodating
• Kawtar (6/5): Problème chauffage et climatiseur - Problème de bruit et de climatiseur plus la lumière
• Daniela Marinova (10/5): - Very central location , only 10 min walj from train station and Medina, 40 min from airport, large rooms, clean new luxury bed linen, argan oik toiletries, hair dryer, good breakfast with omlets, creps, steam vegy, pirrage, croisants, danish pastries , eggs, vefy fresh salads, fruit salads. Lots of hot water, rain shower, bide. Reception staff very helpfull. All stay great. ll return again in Imperial Casablanca hotel.
• Tony (10/5): Amazing Staff - `Great value for price. All is clean and staff are fantastic.
• ASSANE (6/5): - The property need to be rehabilitated, it is a nice hotel but old. The Staff have been very kind and helpful especially the lady at the reception she was very professional with a strong customer service skill
• Robert (10/5): - Just some painting job to done
• marybM1970NQ (6/5): Massive construction site - Breakfast was a nice continental in a conference room, and staff were very helpful. (How they manage to stay gracious with construction going on is incredible!) The main entrance and restaurant are closed off for construction but they do have alternatives set up. The room left alot to be desired. The curtains were torn and needed a chair to keep closed. Towel for the floor was missing and no hot water at all. The street noise was incredible, no insulation in the windows.
• Muhammad (2/5): AC wasn’t working - It was very bad experience. It was deluxe double room, however it was terrible that when I went to room AC wasn’t working and room temperature was boiling and when I asked the reception desk they said some work going on and couldn’t do anything. If they already had that issue then inform. And I wasn’t do anything bcoz not feeling well and had long journey then I had to open the windows but couldn’t normal till morning and then I just checked out.
• omar (10/5): - The hotel room is very clean, staff are welcoming, dinning is available inside hotel restaurant and more options around.
• cuinthemoon (6/5): Transit hotel - Transit hotel so we did not have a choice to where our lodging would be. Shuttle from the airport to the hotel. I’m assuming typical for the area. The room left a lot to be desired Mold in the shower, no towels AC did not work. The dinner they served prior to leaving was not good at all.
• BRENDAW147 (2/5): Avoid -- Total Dump! - Don't believe the reviews that this is a good hotel This place is a total dump. We rented the Imperial Suite for a week, and they tried to give us a room that was about 12x12', the hall was littered with trash, and it was so dark you couldn't see where you were going. The curtains on the windows were shredding, the bedding was disgustingly worn out, and the bathtub was so filthy, it looked like it had never been cleaned. There was one grimy looking towel in the bathroom and a small cake of soap. We could never have stayed in this place. We went back to the front desk and told them we were canceling the reservation. If this was the Imperial Suite, then I'd hate to see what the regular rooms looked like.
• Salissou (4/5): Terrible - The stay was terrible. I was planning to stay for a week. But I had to leave. No towels available. When I asked for towels they brought a durty one. And no toilettes papers available. And they took city taxes twice from me.
• BRENDA (2/5): - The reviews saying this is a good hotel are phoney and the photos are staged. We reserved an imperial suite for 6 days and arrived at 10:30 pm at night. The desk clerk said that our room wasn’t ready and moved us to another room. The hallway was dark with dirt and trash. The room was about 12x12’ and filthy. The bathroom was filthy with a tub that looked like it had never been cleaned. There was 1 dirty towel. We went back to the desk and said we were leaving. The ads were just false advertising. Save your money and stay on elsewhere.
• Tcook8 (2/5): Horrible. - This place was completely unacceptable. The tour company (Intrepid) made the arrangements, which was a horrible mistake. It is located in a horrible part of town. The air conditioning was inadequate, the TV didn’t work, the Wi-Fi was useless. The paint in the halls were peeling. Even the electrical device charging sockets didn’t work. The front desk didn’t speak much English and this was an English tour. I even had to convince them to give me another roll of toilet paper and they would only give one towel per guest. No bath mat or face towel. Get another hotel, even if you have to pay extra for it.
• Melody (10/5): - very nice hotel
• Abdallah (2/5): - The Hotel Not clean , The air conditioner is not working
• AAMER (10/5): - It's near the Tramway and very easy to commute. There are number of cafes and restaurants around the hotel. The hotel also serves a fixed menu buffet dinner. The time are very spacious but the do need renovations.
• Wanda (4/5): - Nothing
• Paul (8/5): - This property needs a major facelift. Whereas it is listed as a four star, it would barely be a three star. Not recommended.
• Daniel (2/5): - No towels in my room, safe wasnt working no pillow covers
• johnathon (6/5): - Lacked hot water
• ???? (4/5): - Thank you for staff
• K. (2/5): - No tv remote control. Fridge doesn’t work. Breakfast pathetic. No pool.
• abdulrahman (10/5): - Good stuff
• Ahmed (2/5): - horrible customer service totally un human and un professional no towels no glass to drink no water, what kind of hotel does not have water ? room was disgusting we changes the room next day and there was no hot water and the shower tap was broken, note: we only stayed at the hotel at bed time all day we where outside.
• med (2/5): - Property isn't clean, no shower , no hot water,
• Omar (10/5): - Location is in center of Casablanca near to lots of restaurants and service.
• Muhammad Talha (8/5): - Good staff. Great breakfast. But no toileteries. Overall very good deal for the expedia price
• Muhibullah (6/5): Roach-ville - If you like roaches, then this is the place to be
• Muhibullah (2/5): Roach Haven (or heaven) - Roaches ! Just nasty ! Infestation
• Ahmed (10/5): - The friendly staffs.
• Muhibullah (2/5): Roach Paradise - Place is infested with roaches, if that isn't your thing, I'd advise against it.
• Nadia Zahra (10/5): - Really enjoyed my stay at the hotel and would highly recommend and I will definitely visit again. Everyone was so kind and accommodating and the check in and check out was straight forward and very easy.
• Abubakr (8/5): A good experience - It was a nice experience to stay at imperial casabanka with nice staff, clean place and very suitable location
• Anthony (8/5): - The hotel is okay, do not be put off by the area, much nicer arras are just 5 minutes away. The only problem I had was the breakfast, which was underwhelming.
• Jody (10/5): Would Stay Here Again - Beautiful hotel, friendly staff who was able to assist us in English, clean room and nice location
• Nasim (10/5): - Very comfortable stay. Large and clean room. Welcoming staff.
• Trisha (6/5): - It was okay but I wasn't please of how my room looks like specially that the water was kinda all over my bathroom whenever I try to use the bidet. The room looks bit old as well but probably just the interior but all in all it is convenient and decent for the price. Would recommend if ur on a budget.
• Mustapha (2/5): - Unsanitary place. Rooms are filty.The countertop at the buffet where most of the food was had roaches running around. Friendly and helpful staff. Will never stay there again.
• eiman (2/5): - The rooms are very dirty. The bed is uncomfortable. The air conditioner is hot. The curtains are broken you can’t close it.
• Omar (8/5): Excellent location and staff - The hotel location is excellent almost near everything you need,
• Adrian (8/5): - The property is good, noisy at night thought, we had 3 straight nights were people were shouting taking pictures and noises arousn 10pm but other than that was ok. Oh air conditioner wasnt the best one had no proper blow.
• Bassidi El (2/5): - Rien n’est bien dans cette hôtel Vraiment zéro
• Verified traveler (10/5): - Great
• Verified traveler (10/5): - The staff was nice and Abdul Samad was the BEST. Always had a big smile and helpful!
• Verified traveler (6/5): - This hotel has a cool history and the staff is very nice, helpful and welcoming. I loved the photos of early-20th Century Morocco displayed throughout. However, the room was missing a few amenities like a wastebasket or more than one roll of toilet paper (our stay was multiple days). The sheets weren’t changed between days but I guess this is normal (they were clean when we arrived). Things were overall a bit worn down and could use a spruce. Also of note: the restaurant downstairs allows smoking and it drifts up through the hallways so even if you have a non-smoking room you will constantly smell smoke, at least in the hallway.
• Verified traveler (6/5): Run away - I do recommend this place for hotel stay. The bathrooms were fully clean. It’s very bathroom. The WiFi was horrific. I didn’t take a shower.
• Jon (10/5): - Staff was very friendly and super helpful. Really comfortable bed and plenty of space in the room. Would stay there again.
• Verified traveler (4/5): - The hotel in general had its "prime". They definitely need to remodel and repair too many breakdowns, especially in the bedroom.
• Verified traveler (8/5): - Well centered in the city. Close to services. Old property. May need revamping and upgrading
• Jenelle (2/5): - I have absolutely nothing great to say about this nasty disgusting hotel. Whom ever is the photographer made this place look exceptional. No wash clothes to wash your body. While taking a shower the water is coming out the shower because their is no door to hold the water in and shower head barely worked. While showering the water fills up to your ankles. Walking in the hallways look like a movie scene from Jason vs. Freddy. I wouldn’t let a stray dog stay in this nasty place.
• Zoran (6/5): - Dirty rugs in the corridors, card slot for the electricity did not worked in my room - I had electricity without using that slot, staff friendly but hotel definitely does not look like on the pictures
• Verified traveler (2/5): - This is not a 4 star hotel, they dont even give you bottled water in the room or any hygenic stuff. No wify signal half the channels on tv dont work. Washroom filthy.
• Guest (8/5): - Good location. Empty pool. Good breakfast buffet only when you get up early otherwise food is dry. Orange juice mixed with too much water.
• Verified traveler (4/5): - Hotel property like 2 stars, customer services very bad ,Expedia should return some money for customer
• Nancy (8/5): - I liked the staff very much. They were totally helpful and attentive to our queries and requests. The breakfast was also a plus to this hotel. The condition of this hotel is not the best. It needs renovations and some shining touches to attract the customers. Rooms in general and bathrooms in specific need lots of work.
• Ben (2/5): - Unfriendly front desk made me regret staying there! Awful!
• Verified traveler (10/5): - Large room great staff, I needed extra time for check out and found no problem

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