Hotel de León
Location: Calle 56 No. 21-49, Bucaramanga, Santander, 680003, Bucaramanga, CO
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at Hotel de León, nestled in the vibrant heart of Bucaramanga.
Relaxation and Recreation
Unwind at our stunning outdoor pool, or take in breathtaking views from our terrace and lush garden. Whether you prefer a leisurely swim or soaking up the sunshine, we provide the perfect setting for relaxation.
Culinary Delights
Savor delightful meals at Venecia or indulge in our 24-hour room service for a cozy dining experience. Start your day with a complimentary buffet breakfast served daily, ensuring you’re energized for your adventures.
Modern Amenities
Enjoy seamless connectivity with complimentary Wi-Fi throughout, and take advantage of our business center for all your work needs. Each of our 82 air-conditioned rooms boasts refrigerators, LCD televisions, and luxurious rainfall showers for your comfort.
Get ready to experience Bucaramanga at its finest—book your stay today!
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Elevator
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Braille or raised signage
- Computer station
- Airport transportation - drop-off (surcharge)
- Free buffet breakfast
- Water dispenser
- Handrails in stairways
Rooms Available
-
Superior Room
1 Queen Bed
215.00-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, free newspaper, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
-
Apartment, 2 Bedrooms
2 Double Beds OR 2 Twin Beds
452-sq-foot room with city views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Washing machine, free local calls, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
-
Junior Suite, 1 Bedroom
1 Queen Bed
172-sq-foot individually decorated room, balcony with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- ANDRES JULIAN (2/5): - Muy vieja la habitación y el baño. No tenía jabón y el poquitos que había, olía terrible. Pedí mesa para planchar y está mala. Luego me trajeron otra, igual de vieja y no funcionaba. El baño terrible
- Jessica (10/5): - Great place
- Verified traveler (4/5): No es un hotel familiar - El hotel no es familiar es un hotel usado para fin de semana de adultos cerveza ruido y fumar, no se pudo usar la piscina los niños casi siempre hay borrachos el ambiente es algo pesado para niños
- Ignacio (8/5): De pasada - Fue cómodo y muy buen hotel... se puede mejorar la velocidad de los alimentos
- Verified traveler (2/5): Just terrible.. - I was put in a basic room even though I had paid for superior, the shower was barely dripping cold water, not a single person spoke English, WiFi didn’t reach the room, very uncomfortable bed, etc. would not recommend.
- Tibisay (10/5): - super lindo el hotel. la atención del personal super bien.
- Hernando (10/5): - Fue una bonita experiencia mi hospedaje en el hotel en mi viaje a Bucaramanga el 2 de noviembre de 2019. Muy buen servicio y muy buena atención. Muchas gracias.
- andres (6/5): - La foto de la habitación no es la misma de la hab asignada para mi estancia
- Yeny marcela (10/5): Super recomendado!! ❤ - Excelente servicio, muy bonito y muy limpio, solo optimizariá el área de la ducha, bastante incómodo.
- Edna Margarita (10/5): Felicitaciones - Muy bien, amables y atentos con el huesped
- Verified traveler (4/5): Costoso para lo que es - Muy mala la atención del personal. Costoso, ruidoso. Rescato el desayuno
- Mauricio (8/5): - Todo acorde a lo ofertado, el personal muy amable y siempre dispuesto a solucionar cualquier inquietud, el desayuno mas que suficiente y de buen sabor
- Samuel (10/5): Excelente opción - Cada vez mejorando, tanto en servicio como en instalaciones.
- Sergio (8/5): - solicite cuarto que no tuviera ruido, y me ponen al lado de la piscina donde ponen musica a todo volumen hasta las 10pm, pesimo que no respeten el sueño de sus huespedes
- Albert (8/5): Buen hotel, bien ubicado y tarifa buena - Buena experiencia
- IVAN DARIO (10/5): - Excelente Hotel. Muy central y comodo
- Samuel (2/5): Lamentable estadia - No es la Primera vez que nos alojamos en este hotel, sin embargo es la peor estancia que hemos pasado. 1. La cama contaba con un colchón de algodón que es totalmente antihigienico. 2. el baño era con tina y no tenía división o cortina así que después del tomar la ducha el baño estaba totalmente sucio. 3. Tenían daños con el agua caliente así que nos tocó baño con agua fría. 4. Cancelamos la segunda noche ya que no nos ofrecieron ninguna solución. Unfortunately they made so many mistake this time, it is not our first time in this hotel but definitely has beed the worst one, wasn't clean at all, not Hot water because of some problems they have and the receptionist didn't help at all.
- Manuel (8/5): Satisfecho - Muy bien muy buen servicio y amabilidad de todo el personal
- Juan (8/5): Hotel viejo pero muy omodo - Buena estadía hotel Viejo pero cómodo y Limpio , el area es comercial Pero es muy transitada , el hotel es bastante cómodo y ahradable Por el tecio
- Anders (8/5): - Font og foot hotel. Men de talks meget list engelsk
- NIxon Stiph (8/5): Muy bueno. - Muy buena atención, la comida estuvo deliciosa, siempre lo recomendaría.
- Andres Felipe (8/5): Buena estadía - Bien lugar para pasar cortas estadias cuando se debe trabajar en la región.
- Rafael (8/5): - Muy bien lo único fue que el aire acondicionado era un poco ruidoso de resto muy buen servicio y buen desayuno, excelente atención al cliente
- john (8/5): - great hotel for the price
- Samuel (10/5): Mejor costo beneficio - Excelente lugar, limpio, cómodo, bien ubicado, delicioso desayuno y precios insuperables
- Claude (8/5): Nice hotel with a pool and restaurant and parking - It is a nice hotel with a large pool. The staff is attentive to your need and very competent. Facilities are in great condition. Good AC, Wifi and cable TV. My room was spacious and very comfortable with a modern bathroom and very hot water. I noticed some rooms do not have window or have hallway's windows. Breakfast buffet is varied and great. The location is a 20 minutes walk away from city points of interests. Some rooms can be noisy since the hotel is located on a main street.
- Lilia (10/5): All the best: location, modern, comfortable, kind - I spent a week at the hotel and wanted to be back the first day. Clean, modern, incredible breakfast and the kindest staff will make the best of your visit to Bucaramanga "La Ciudad Bonita". I highly recommend it! Will be back soon!
- Verified traveler (2/5): Bad experience - The hotel was terrible , so dirty and The personnel was rude and mad..
- FRANKLIN (6/5): - Los empleados personas muy amables y dispuestas a ayudar, en cuanto a la habitación 414 tiene un grave problema en el baño ya que se sale el agua de la ducha e inunda la zona del inodoro, haciendo muy desagradable el ingreso al baño. Se pidio una habitación en zona de no fumadores pero en la habitación 415 constantemente fumaban y abrian la puerta para que el humo se dispersara por el hall y molestara a los huespedes de las demás habitaciones.
- Rodolfo (4/5): - Muy ruidoso, a las 5am ya empiezan los ruidos en los pasillos imposible dormir, la ducha no tenia la flor y solo tenia el caño, muy malo.
- Juan (8/5): buen precio - buen wifi desayuno muy bueno en bfete aseo esperado la ducha no funcinaba bien
- Verified traveler (10/5): - Excelente opción para descansar en la ciudad bonita
- Thomas (8/5): Bucaramanga layover - Staff was very helpful.
- Jonathan siervo (8/5): Estancia en el hotel - la estancia estuvo bien, las instalaciones son buenas, los botones son muy amables, la recepción fue excelente y el restaurante espectacular, en la habitación sería bueno que incluyan secador para cabello.
- Dr. Andres (8/5): mal momento para estar alojados - estan remodelando y el ruido es ya excesivo, obreros en el baño de la piscina aseandose y escupiendo...
- Nina (8/5): Gutes großes Frühstück - Wir haben eine Suite mit Whirlpool und Blick zum Garten gebucht und nicht bekommen. Unser Fenster war zum Treppenhaus inkl Baustelle, es war zu laut und zu viel los, um das Fenster oder die Gardinen aufzumachen. Es wurde behauptet, dass Hotels.com eine falsche Info online hat und die Zimmer ohne Whirlpool sind. Die Wassertemperatur in der Dusche ließ sich kaum einstellen, wurde dauernd kalt. Das Hotel befindet sich im Unbau, es ist sehr laut. Wir wollten uns dort nach einer langen Reise eine Nacht entspannen, das ging dort gar nicht. Das Frühstück wat gut, die Zimmer schön groß. Sehe schade, dass Hotel.com auf unsere Verschwende per E-Mail nicht eingeht.
- Luis (6/5): reasonable hotel - Unfortunately I stayed to long at the hotel, was under repairs, therefore was noise from early morning (5am) dusty, they accept large groups of young students that stay up to early morning talking and drinking then the repairs noises start, this affected my health. The friendly staff make up for those negative parts, nevertheless the staff are under paid and forces to work long hours, but , this is part of the Colombian culture, (exploitation)
- Verified traveler (8/5): - El ambiente es agradable, las instalaciones estaban en remodelación, peor seguro van a quedar muy bien.
- GoBucaramanga (6/5): It's an average hotel. Excellent price! - Had to change rooms. The place is noisy at night. My second room didn't have telephone service. I reported it 5 times but they never fixed it. The best thing was the breakfast. Always ready at 6 am and excellent!
- Verified traveler (8/5): Nice & well decorated hotel in the safe area. - Staff is very friendly. Excellent cleanliness. Connectivity given for each staff is appreciable. Facilities like swimming pool, Jacuzzi etc. are excellent. Wifi connectivity is good. Restaurant service is also good. Specially the fruit juice was of excellent quality.
- Kim B (10/5): - Excellent staff, clean rooms and excellent breakfast
- Joe (2/5): BE AWARE CONSTRUCTION NOISE - When my office reserved this room they told me it looked really nice in the photos, with balcony and pretty modern decor, oh was I in for a revelation, they put me in a small room, with beat up furniture, with my bed window facing the stairs and hallway with a massive construction that began banging and sawing at 6 AM, I immediately called Hotels.com to be moved and had just one more day stay to put up with the noise and I couldnt wait to get out, the staff was very friendly and nice though, when I told them I was leaving early they tried to accommodate me to a better room, but it was a bit too late, they should have thought of this when they gave me the room in the first place, as they were aware of the construction noise and my rooms location.
- john (6/5): not the best - apartment was nice...however the cooking hood did not work and they did nothing about it during the first 4 days of our stay......was promised a new room and did nothing about it as well......has some guests over for dinner and was charged additional fee per person for having them up to the room..........
- Daniel E (4/5): Horrible noisy in one room no hot water in another - I booked for 4 days a month in advance. When i got there they gave me something lower than what i had paid and they said they had no availability for what i had requested over a month ago. After much fighting they did give me the type of room that i had paid for. There were hairs in the sheets and the door to the balcony would not lock and could not be closed. The balcony was looking to super busy street and the noise was just ridicoulous. I could not take it and i upgraded to the apartments in the 6th floor actually unit 601. It was much nicer and brighter and the balcony was quiet. The problem then was that the hot water worked in the morning but it did not work again. I do not like cold showers. the last night the hot water came back but it was either boiling water or cold water with no way to have both combined. I do not recommend at all. Stay away from this place. I have been in 5 different hotel for different reasons and Holiday inn most definitely beats all of them by a landslide.
- Maria Alejandra Garcia (10/5): - All about this hotel is excellent... The only thing you have to care a litle bit is about the neighborhood where is located
- Bernard (4/5): Hotel d'Leon has totally lost its customer service - As I have indicated by phone with Cat, your customer service rep, this hotel is a disaster! I waited more than an hour for them to figure out a room for me, and I even had to find the Hotels.com reservation online and show it to them...After they got me an upgraded room with a jacuzzi tub (even though it was very noisy due to traffic), I thought they would at least leave me in that room for the next four nights...oh, no, goodness, do something nice for the customer? Not at all...there have been mistakes in billing, and the main problem (as always) is one of management, there has been no one around to talk with about this problem...mgt is avoiding talking with me! On top of everything else, this hotel used to have CNN in English in the guest rooms and that is no more.....
- john (10/5): best hotel in town - best hotel in town for the price....inexpensive but as good as any high priced hotel....excellent service and great staff. Ingrid and Martha at the front desk went above and beyond.....
- Maria G (6/5): Not the best, but not the worst either. - For the most part we enjoyed the stay, the rooms were clean and comfortable. There was an issue however, with our reservation. We booked and recieved a confirmation for two rooms but upon our arrival we were told that we had only booked one. After showing the confirmation email and explaining and re explaining the situation we were given the rooms we reserved, but not before quite a bit Of insisting on our part.
- Dionisio (4/5): nice place to stay, false - facilities badly, shower didn't work, to much disturbs around the hotel, noise all over. It was a non smoke room but, at the hallway people has been smoking and odor getting in to the room, food, didn't test good....
- Verified traveler (2/5): very disappointed with hotel - the room discretion wrong the hotel discretion wrong this is like renting a motel here in the usa worse than a motel trust me lets start with the hotel small the pool was dirty green algie in the botton and green water , breakfast buffet really bad the room nothing like the picture the safe did not work the bathroom very small the showere did not have a shower head it was just a pipe sticking out of wall run out of hot water on my third day , really really bad , expidia should remove this hotel out of website not recommended , stay somewhere else like dan carton
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