Quality Inn Umatilla - Hermiston

Location: 705 Willamette Street, Umatilla, us

Star Rating: 2 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Pets allowed
• BBQ facilities
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Contactless check-in/check-out
• Smoke alarms
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Access to nearby outdoor pool
• Golfing on site
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Japanese garden
• Fishing nearby
• Swimming nearby

Rooms Available

• Deluxe Queen Room

  This double room provides a tea and coffee maker and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave

• Deluxe Queen Room with Two Queen Beds - Non Smoking

  This double room provides a tea and coffee maker and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave

• Queen Room

  This double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave

• King Room with Golf View - Non-Smoking

  This double room features a tea and coffee maker and a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Cots

• King Room - Non-Smoking

  This double room provides a tea and coffee maker and a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave

• Queen Room with Two Queen Beds and Golf Course View - Non-Smoking

  In the kitchen, guests will find a refrigerator, a microwave and a tea and coffee maker. The family room is furnished with a desk and a seating area. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Kitchen

• Queen Room with Two Queen Beds - Accessible/Non-Smoking

  The quadruple room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath. Tumble dryer, a carpeted floor and heating are offered in this quadruple room. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Tumble dryer
  • Pool towels
  • Trash cans
  • Feather pillow
  • Hand sanitiser

• Queen Room with Two Queen Beds - Accessible/Non-Smoking

  The quadruple room features air conditioning, a private entrance, as well as a private bathroom boasting a bath. The quadruple room offers tumble dryer, a carpeted floor and heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Tumble dryer
  • Pool towels
  • Trash cans
  • Feather pillow
  • Hand sanitiser

• Quadruple Room with Two Queen Beds - Disability Access/Non Smoking

  This quadruple room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave

• Standard Room J

  This quadruple room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave

• Standard Queen Room with Two Queen Beds

  This double room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Cots

Guest Reviews

• Christina (5/5): Our stay would have been perfect with quiet neighbors and a functional pool - Room was very spacious, clean, and comfortable. Bathroom was giant with good basic hygiene supplies. Breakfast options were oatmeal, cereal, eggs, omelets, potatoes, waffles, bagels and yogurt. Upstairs guest was loud the ENTIRE night and made it impossible to sleep. Also the pool was closed which was our main reason for choosing this location.
• Timothy (5/5): -
• Melanie (8/5): -
• Thomas (10/5): Good value, right on hole 9 of Big River. - Holy smokes these rooms are HUGE! Not their fault and kind of entertaining, there were several street races happening in front of the facility.
• Carrie (9/5): Nice stopping location on our path with reasonable rates and clean comfortable quiet rooms. - Breakfast was good, everything you need to get you going in the morning. Liked the taco food truck outside. Good quiet location. Will come back and golf too.
• Maravilla (10/5): -
• Andrea (2/5): Not the best - Bed was comfortable Arrived in truck with trailers. Told there was trailer parking was in the back. There was not. Facility is not ADA accommodating. Ice machine on the second floor was broken. Desk person told us it was his first day, which I don’t believe you would leave a person by themselves for check in on their first day…… Rooms were very warm and AC was not working properly.
• Spencer (7/5): -
• Warren (7/5): -
• Pat (7/5): -
• Ibarra (7/5): -
• Frances (9/5): The stay overall was great. However the staff upon check-in were not very welcoming! Check in was at 3 and our room was - The rooms were spacious, clean and comfortable Not close to restaurants
• Kevin (7/5): Good value /would stay again - Large rooms /good price Breakfast was very busy
• Kelly (5/5): - Located right off the exit. Easy to get to
• Jessica (9/5): Great stay at Quality Inn! - The location was great, super close to my parent's house! Really quiet, rooms were clean and very spacious. Would definitely recommend! The only thing that would've been nice is if they had bagels, muffins, or breakfast meats to go with their breakfast options. But other than that, the breakfast options were good!
• Adam (7/5): -
• Cydney (7/5): - The location is in a quiet and safe neighborhood and the parking was decent. The room was bigger than most hotels we've stayed in and everything was clean. The only downside to this hotel for us was the noisy construction workers stomping above us at 4am getting ready for work but other than that the room and beds were very comfortable and the staff was very friendly.
• Leah (5/5): It was okay. - Quiet Breakfast was not good. Dirty washcloth in shower upon arrival.
• Jovanna (10/5): -
• Nancy (5/5): It was a old worn out hotel that needs a update. - It was quite. Having to lug heavy suitcases up the stairs to second floor. At 70 years old with back problems it was to much.
• Jacqueline (9/5): Loved the convenience of a door to the outside as we were today traveling with a baby and a dog, the - We did not have breakfast on our stay The water pressure in our shower was absolutely horrible and the toilet had no pressure to flush. And the room smelled like burnt cinnamon we had to go buy air freshener
• Jacqueline (9/5): - Location quiet and peaceful. Family friendly no loud surroundings
• Richard (8/5): -
• John (10/5): Was only there 6 hours, will use again if in the area. - Left too early for breakfast. I have back problems, mattress to hard for me - not your fault. I usually sleep in a recliner. Everything else was wonderful.
• Annette (7/5): -
• kyle (10/5): Very Nice and quiet. - No Elevator.
• Rebecca (9/5): -
• Billyjane (10/5): I was happily surprised. I will stay there again - Close to my destination No elevator
• kent (8/5): -
• sanchez (9/5): - Yes It's clean and the rooms are very nice. Yes
• sanchez (9/5): -
• Barbara (10/5): - Quiet. Large room.
• Nancy (10/5): -
• Larraine (6/5): Good - Handy
• Lani (7/5): -
• Pierre TESI (5/5): - Vue sur la piscine et le golf. L'odeur épouvantable de la chambre peut-être de l'insecticide ? Pas très engageant.
• Richard (8/5): -
• Judy (10/5): - Friendly staff, nice place!
• Heather A (8/5): - Very clean. Easy to get to. Quiet. Wonderful employees. Offers breakfast. Bed was comfortable. Everything was wonderful.
• Marcelino (8/5): - Very nice folks quiet and clean
• Cathy (6/5): - Nice rooms but noisy
• Moreen (8/5): - V
• Lisa (10/5): - My day when I go to Hermiston Oregon, I always stay here. It’s always clean, quiet, friendly.
• Cal (8/5): - Good basic value. Only negative was no meat for breakfast…. Otherwise ok
• Roy (4/5): Matige motel - N/A Ontbijt was heel erg karig, er hing een vreemde geur in het complex
• Michael (7/5): -
• Eda (7/5): Things have changed - The location is great and rooms that are clean and comfortable, The breakfast was horrible, the cheese omlet eggs cold , no meat and all other options full of sugar(cold ceareal, granola bars). They were out of waffle batter, juice bar out of order, white cheap bread for toast no other bread options. No fruit. It would have been better to have no breakfast than what they offered.
• james (7/5): -
• Mary (6/5): - Getting a bit shabby but functions. Enjoyed the breakfast.
• Bowerman (8/5): It was good - I like the location of the hotel. Not having to hear the ice machine
• Verified traveler (4/5): Can’t recommend. - Our room had a bad smell. The sliding door handle/lick was broken so it didn’t shut firmly. They put a metal stck to keep it shut it was not secure. The breakfast wasn’t very good either.
• Patricia (9/5): Relaxing and rest - Location, clean, quiet Nothing
• Patricia (9/5): Restful and relaxing - Clean, great location, quiet Nothing
• Paul (8/5): -
• Gianna (5/5): Decent accommodation for a night - It has a good sized parking lot, the room was spacious and the king bed was comfortable. I can’t speak for every room but mine was noisy in that other guests speaking as they walked down the halls was loud in my room. Additionally, the extra security lock was broken. I did not eat the breakfast because the eggs contained processed cheese food and were the only protein option.
• Pnw Anna (8/5): - Perfect location!! Was pleasantly surprised about the size of the room upon arrival. Bed was so incredibly comfortable. Didn't get to use the pool but It looked nice as well. No complaints.
• Jon (10/5): - Only complaint, and it’s not too big of deal, but, couldn’t watch my streaming service through the tv, could only hear the shows.
• Tonya (9/5): Would stay here again - Room was spacious and beds very comfortable, very happy with our stay. Exterior of building cold really use a paint job, looks a bit run down deserted building next door
• Cindy (8/5): Very good -
• Jerry (8/5): Very good -
• Ivan (10/5): Exceptional -
• juhee (10/5): Great breakfast and spacious clean room - Great breakfast and spacious clean room
• JULIANA (4/5): - The room felt old. The AC unit was noisy beyond believe. The bed was advertised as queen size. It was smaller. The bathroom was extremely small and the shower head looked quite dirty. The real disappointment was the breakfast. Simply the lowest quality I've ever seen. Omelettes with fake (processed cheese), potatoes that were overcooked, no milk, cream, or plant based alternative. Just the fake coffee mate. Even the jelly was not the best. The only good part was the butter and whole wheat bread...
• Martha (9/5): Superb -
• Desiree (10/5): - Wonderful staff and clean room. Properly needs some upgrades and the breakfast wasn’t very good. I would stay there again
• David (9/5): Superb - Excellent service, spacious room.
• Ernest (8/5): - Quiet, safe, and good location for where we're visiting.
• Mary (3/5): I will stand that this was lit rated as three stars on booking.com and that the reviews were as high as they were. Obvio - Location worked great for stopping on our way to Portland, Oregon. Room was very large. It was nice and quiet. This is obviously a very nice hotel in the process of declining and heading towards closure I believe. Everything about it just says I once was nice but now I’m bare bones on service and on quality. In the bathroom, there’s a partial repair to the wall alongside the tub. There’s a apparently wet bar in the room furnished with a Keurig and with coffee that doesn’t go with it. It’s regular ground coffee. The cheapest of the cheapest plastic cups that taste like plastic when you drink out of them, although the wet bar is done in beautiful granite. Bed was very very comfortable. Breakfast was an absolute zero cold chunks of potatoes that tasted like they were kind of old potatoes to start with. Eggs that were fried hard in a little circle, so I didn’t even know if they came out of a bag or what And a yogurt and a banana and that’s just about it not any bacon or sausage or anything. So much for free breakfast. The front desk clerk was less than charming. He was about as neutral and zero on customer service. He basically was just there to be a clerk. No smile no welcome on none of that stuff.
• Wendy (8/5): - Liked the sliding glass door in room.
• Philip (8/5): Very good -
• Lisa (10/5): - My day there is always amazing very clean, friendly 10 stars
• Lisa (10/5): - Pleasantly surprised. Clean and spacious. Breakfast was ok coffee was delicious. I'd stay again.
• Teresa (8/5): - Very close to what we needed and the staff was great
• Mindy (8/5): Clean and Spacious - Very spacious room. Great staff. It is dated. But the bed is extra comfortable. It is an older building but has fantastic views. We are in the golf view and have a balcony which is very nice to overlook the course.
• Judith (8/5): Perfect, next to golf course - Very nice large room with golf course view!! Breakfast adequate.
• Rogers (8/5): Very good - Staff at check-in, housekeeping and breakfast room were friendly and helpful. The hotel could use some updates and aesthetic touch-up but works fine for a simple overnight stay. Internet was weak at our room, far end of the hall.
• Zenith (10/5): - Clean friendly
• Tamara (8/5): Clean and comfy - Room was clean, large in size, beds were comfortable, staff was friendly When we checked out the following morning, they were having an event in their banquet room, the people using it were very rude, and utilizing handicapped parking to unload their vans. Our vehicle was blocked in and it was beyond frustrating to be confronted and yelled at while we loaded our vehicle and tried to check out. This was also 2 hrs prior to check out.
• Sherry (9/5): Superb - Very clean hotel
• Martin-hester (9/5): Relaxing - Everything was great for me ,I stayed only for one night. The staff in the breakfast room was very friendly and helpful. Alex from receptionwas great and welcoming .. Breakfast was nothing special but okay.
• Karen (9/5): Superb -
• chris (10/5): - Great for the price
• Vaughn (8/5): Very good -
• Diana (10/5): Exceptional -
• Keatts (7/5): Seaside bound - Breakfast Room was really dimly lit.. light out in the bathroom.
• Oliver (2/5): Worst stay ever - There were so many questionable things aside from the Patio door not locking and what looked to be a camera in the bathroom light area, pictures attached.
• Barbara (8/5): Very good -
• Joshua (10/5): - No
• Traveler (7/5): Just ok - Staff was nice and accommodating. Not as pictured.Bed uncomfortable ac was loud. The restaurant was closed.
• Alison (8/5): Very good - The location and view from my ground floor room with patio door that opened out on to a grass area. Nothing.
• Joanne (9/5): good value - appeared to be well cleaned nothing
• Daniel (10/5): - Room was nice and clean , they didn’t have travel cots available though for babies , breakfast was very limited ( on a weekend ) kids enjoyed the pool and the fridge and microwave were great in the rooms
• Castillo (6/5): Pleasant - Room was clean and liked the sliding glass door. False advertisement. Website reflects a bar and pool tables. This was no longer an option and has r been for quite sometime.
• Heather (10/5): - Property was nice and staff were very friendly.
• Laura (10/5): - Half the price of other well known places and room was much bigger!. No elevator so i asked if we could switch to main floor and they were happy to switch rooms.. i would go back and highly reccomend
• Mcvay (9/5): Superb - It was a perfect place to stop for the night on my road trip.
• Larry (6/5): Pleasant - the staff and location
• Abderahim (8/5): - Nice view and really spacious room
• Shelley (10/5): - It was a great vacation. Right off of the Columbia in a good location. We don't golf but the course looked beautiful. It was close to Hermiston and Umatilla. We will be back.
• Dawn (10/5): - Room was huge.

Photos