Tierra Gaucha Hotel Boutique

Location: Vice Almirante O'Connor 766, Puerto Madryn, ar

Star Rating: 8.1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Luggage storage
• Safety deposit box
• Tour desk
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Key access
• Food delivered to guest room
• CCTV outside property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  This room features a private bathroom and cable TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key access
  • Privacy curtain

• Quadruple Room

  This room features a private bathroom and cable TV.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key access
  • Privacy curtain

• Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with cable channels.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key access
  • Privacy curtain

Guest Reviews

• Pérez (9/5): - Nos hospedamos una noche en el hotel , excelente ubicación , atención de los recepcionista. Gracias 🫂
• carante (10/5): - Increíble ubicación
• Olivas (10/5): -
• Terza (10/5): - La ubicación es excelente. A 3 cuadras de la parada de los colectivos y como es una de las primeras podes sentarte.
• Ivan (8/5): -
• Lucia (10/5): -
• guirado (10/5): Increíble - La atención del personal, amables, simpáticos, siempre dispuestos a ayudar y ofrecer lo mejor, Patricio y la chica que estaba en las mañanas para el desayuno impecables. Nada, todo muy bien.
• Marcos Aparecido (7/5): Foi muito bom ter me hospedado aí, gostei muito. - Muito bom, tinha muitas variedades, tudo a vontade. O Box do banheiro.
• Flavia Ruth (7/5): Buena relacion precio/hospedaje. Bueno para estancias cortas. - Desayuno y atencion. Las puertas son de papel, de escucha todo literal!.
• Gabriely (9/5): -
• Mabel Celsa (9/5): Recomendable - Muy amables las chicas de recepción y la cocina ! Todo ok
• Viviana (10/5): -
• Claudia (7/5): -
• Rafaela (7/5): - Estadia muito limpa, possui estacionamento incluído nas diárias e o atendimento é muito atencioso! Com recepção 24hrs. O banheiro é grande e limpo, porém a área do box é muito pequena e escorre água do chuveiro pelo banheiro inteiro, de modo não conseguir pisar, de tão molhado… o caimento pro ralo foi mal feito, então empossava ao redor do ralo (ironicamente).
• Elisabet (8/5): -
• NANCY (10/5): Todo perfecto y recomendable. Volveré sin duda. - Todo estuvo perfecto, la ubicación, el baño, el desayuno, el personal demasiado amable y colaborador, hasta nos ayudaron con el tour, la catedral de Bariloche esta a 3 cuadras, el centro esta muy cerca, en una tienda vecina venden excelente comida, y a la vuelta de la esquina una excelente panadería, el día que llegamos nos ayudaron ofreciéndonos el desayuno muy temprano a las 7am a pesar que el check in era en la tarde. Todo bien. seguro volveré si Dios lo permite.
• eugenia (8/5): Falto instalaciónes en habitación - El desayuno y las chicas que atendían ! Que me dieron una habitación 3 piso por escalera y no había aire ni ventilador.pedi uno pero no había casi enchufes ni una silla para colocarlo.
• Juliana Locatelli (7/5): -
• Andrés (2/5): precariedad - Las personas que atienden tienen la mejor disposición para ayudarte, brindarte información. Sobre todo la chica de recepción y la chica joven de la cocina en el desayuno. Una joya de personas! Creo conveniente que el corporativo revise su concepto de Hotel Boutique. Porque este hotel dista muchísimo tanto del concepto, como de las terminaciones y el ambiente que un hotel boutique posee. Pueden revisar referencias a nivel mundial y si hacen una pequeña revisión, se darán cuenta que aún hay mucho por hacer. Un hotel boutique... - No tiene los cerámicos carcomidos por el tiempo y con cero mantenimiento - No tiene un colchón que se hunde de tanto tiempo de uso - No tiene un TV colgando inclinado y una conexión por cable paupérrima - No tiene hongos en los cerámicos de la ducha - No tiene una puerta que apenas se abre porque choca con el WC y deja 35cm de paso - No tiene un espejo en el baño carcomido por el tiempo - No tiene instalaciones eléctricas con plafones a la vista y mal ejecutados en obra - No tiene terminaciones de madera de mala calidad que dejan ver el muro en obra gruesa - No tiene lámparas chinas de 1USD que que quieren ser "Rústicas" - No tiene enchufes que se caen a pedazos poniendo en riesgo a sus pasajeros. - No lanzan todas las sábanas al pasillo y la escalera como si fuera un patio industrial Así que imaginen todo lo que un hotel boutique sí es, que Tierra Gaucha no tiene. Así que ya tienen mucho que hacer. Al menos por mi experiencia, creo que compraron un hotel viejo e hicieron un esfuerzo (no muy grande igual) en remodelar el acceso-desayunador-estar y no hicieron ni un sólo esfuerzo en las habitaciones. Sólo decirles que el número con adhesivo tipo madera NO VA! Y además, ya saquen el Bidet. Es un artefacto de la primera mitad del siglo XX, está obsoleto y no está a la par con los hoteles contemporáneos. Menos para el espacio que tienen disponible. Humildemente, les dejo un bosquejo básico de cómo debieran ser esos baños mínimos. Así que si buscas un hotel boutique de verdad, este no es el lugar.
• Fernandez (8/5): -
• Ayelen (8/5): -
• Murillo (3/5): Muito ruim - Não fiquei no hotel que reservei. Ele estava em obras e me mandaram para outro, avisando UM DIA ANTES. Segundo eles, o hotel era de mesma qualidade, o que eu não poderia discordar mais. Horrível.
• Mariana (10/5): - Puede ponerse muy caliente en verano y no hay ventiladores
• Marcia (7/5): - La amabilidad y profesionalismo desde la recepción, camareras, personal del desayuno ( que llenan todos los termos con água caliente para mate) y equipo de mantenimiento. El 3er piso tiene una linda vista, camas muy cómodas y la ubicación es bárbara. Bien pegado al hotel hay una rotiseria bárbara y completa. Las chicas del restaurant te ofrecen utensílios y espacio para que podamos comer. Andrea camarera nos hacer sentir como en casa y Patricio de la recepción trató de solucionar todos los inconveniente con resoluciones rápidas y amabilidad. El desayuno puede ser mejor y contar con un espacio cerrado para guardar equipaje.
• Bernardo (7/5): Buena relación precio-calidad - El desayuno muy bueno y abundante pero tuvimos un problema que cambiaron la hora de inicio del desayuno sin previo aviso por lo que no alcanzamos a tomar desayuno el último día. La Ubicación bastante buena también. Es bastante ruidoso, se escucha mucho las otras piezas y también el cambio sin previo aviso de la hora de inicio del desayuno.
• Éric (9/5): -
• JULIEN (6/5): Para una noche y no más - Cama viejita y chiquita Baño viejo , ducha viejita con cosas rotas Check out a las 10am
• Andre Pedro (6/5): -
• Henríquez (7/5): Nos gustó la ubicación y la atención, lamentablemente hubo ciertos detalles como lo de la cortina, que no cerraba por co - Tiene buena ubicación La cortina o roller no cerraba por completo y está roto
• Georg (8/5): Hat gut gepasst - Tolles Preis-Leistungsverhältnis
• Laura (5/5): Muy caro para lo que es. - La calefacción y la comodidad de la cama La colcha estaba muy sucia, las instalaciones viejas y el suelo manchado. Los armarios ni siquiera tienen puertas.
• Lucia (9/5): - Molt bona situació de l'allotjament. Bona relació qualitat-preu. Esmorzar correcte Feia calor a les habitacions i no es podia controlar la temperatura des de l'habitació
• CARLOS (7/5): - Pessoal de portaria muito atencioso O hotel é bem mais simples do que dá a entender. Não entendi por que "Boutique" no nome.
• Marta (8/5): -
• gianmarco (9/5): -
• Francis (8/5): -
• Einav (9/5): Good value for money - cute place, location close to everything, the room is cleaned every day, there is a nice breakfast, the staff is very helpful, we had a problem with the hot water and they immediately called a professional to fix it. Very nice place Nobody speaks English.
• Morillo Varga (9/5): - Tiene una buena ubicación, cerca del centro y del lago. La habitación es cómoda, espaciosa y me toco una que la vista era espectacular. Vi varios comentarios diciendo que son pequeñas, la verdad que no me pareció, a demás vas a ir a caminar todo el dia, necesitas una buena cama y donde acomodar tus cosas. El desayuno muy completo, el personal muy amable y mucha atención al turista! El baño esta un poco desactualizado, pero nada que fuese muy grave.
• Cristina (5/5): Hotel céntrico pero habitaciones y baño muy pequeñas y anticuadas - La ubicación y la amabilidad del personal Nuestra habitación fue muy pequeña y el cuarto de baño diminuto, con necesidad de una reforma integral. Al abrir la puerta, ésta tocaba la taza del Ester, y la tapa del mismo no acoplaba con la taza. La cortina de la ducha no impedía que el agua saliera fuera de la ducha. El hotel no tiene ascensor
• Silvia (9/5): Conforme - La ubicación y la cordial atención de las recepcionistas El desayuno y la ambientación del hall de entrada y los lugares de uso común El baño es un poco antiguo, no es acorde, falta modernizarlo
• Eugénie (8/5): - Kind personal Only stairs… a bit exercise to carry suitcases to the room
• Emanuel (8/5): - Los inquilinos muy ruidosos
• ruben (5/5): - Reservamos un hotel y cuando llegamos estaba cerrado con una nota para alojarnos en otro de ellos Una pocilga
• Franco (8/5): - La atención en el check in No habia aire acondicionado en la habitación y estaba la calefacción prendida en un 20 de noviembre. tuve que descansar con la ventana abierta.
• Paula (9/5): - Ubicación y trato
• Roberto (6/5): -
• Marie Laure (9/5): Central - Emplacement parfait, parking pour le véhicule. Bon petit déjeuner, eau à disposition toute la journée.
• Pierfrancesco (8/5): -
• Jackeline (6/5): - Necessita reformas , não há tomadas suficientes no quarto, fomos transferidos de hotel. Estou avaliando o Plaza Bariloche
• silvia Hebe (10/5): - Muy cómodo y muy buena ubicación
• Francesca (5/5): … - The staff were very friendly and supportive, especially the reception. It was located near the lake in the centre of San Carlos de B. Unfortunately, it was very noisy. Although I moved to the quitest floor, even there the entrance door was noisy. The breakfast was - in comparison to -“” 25 hotels I stayed at in South America - not good at all. And in comparison, I paid the highest price here.
• Kiara guerrero (10/5): -
• Adriana (9/5): -
• Eduardo (10/5): -
• Ira (10/5): Would recommend - Our family of 5 had 2 private rooms. Nice to have private bathrooms as well. Pleasant staff. Nice breakfast.
• Maria Angelica (10/5): Excelente - Todo muy bueno Nada
• KELSEN SANTOS (7/5): - Hotel razoável. Caro como tudo em Bariloche. Mas suficientemente confortável. O banheiro que era minúsculo e entupiu várias vezes durante a estada.
• Romina (4/5): -
• Nikki (8/5): Decent - Great view, nice staff, good location, clean. Four flights of stairs :( Couldn't avail ourselves of coffee or breakfast as had to leave before 6 AM.
• India (7/5): Good - We booked this hotel , but the day after booking were informed due to renovations we could not stay in Tierra Gaucha and instead would be moved to Plaza Hotel Bariloche. I found this a bit odd as surely the hotel knew this when I placed the booking. I had specifically booked Tierra Gaucha due to its proximity to the bus station as we had an early bus the next day, and the hotel we were moved to was further away. The facilities were basic, the window could be opened from the outside which felt a bit unsafe the radiator was on full but we could not turn it down due to the latch being broken, the shower was either scalding hot or freezing cold, and there was no parking. Despite this it was good value for the price we paid and the staff were helpful.
• Koo (6/5): Pleasant -
• Dana (8/5): Very good - Nuce staff, nice breakfast and clean rooms No elevator
• Lucia (9/5): Superb -
• Maximiliano (8/5): Very good - Stairs, there is no elevator
• Rosana (7/5): Lovely staff, good breakfast, very basic rooms and dated bathrooms. - The staff is probably the best asset in this hotel. In particular the lovely lady at the reception during the day. The ground floor looks nice and the breakfast is good too. Our first night we were on the third floor, there isn’t a lift, which is something you should know. We stayed two nights, but not consecutive, as we had an excursion booked that required overnight stay. In our second night fortunately we were in a room on the first floor. I think calling it ‘boutique hotel’ is misleading. The rooms are very basic and dated, the bathrooms are even more dated. It seemed to us that the put effort in doing up the ground floor, but the rest of the hotel doesn’t follow the same effort.
• Troy (8/5): Very good -
• Silvia (6/5): Friendly staff, but not worth the price. - The location is ok. The staff is very nice and friendly. The accommodation is very simple and small. The price changes every day. Very expensive! No breakfast included.
• Andrew (1/5): Scam - Nothing to say as we never had the chance to stay. Before our booking we had a flight cancellation which pushed our travel plans back one day. We advised the hotel this, and they were happy to continue our booking until we arrived (we would still pay for the night we didn't stay there). The day we were due to check in, we received a message from the hotel advising that our booking has been cancelled by Booking.com, however the booking was still showing as confirmed in my app. We advised the hotel we will work it out when we arrive to which they agreed. We arrived at the hotel to a sign advising us to walk to a different hotel to stay, despite us never receiving any pre warning that our hotel would be closed. When we arrived at the new hotel, they advised us they can rebook us, for the amazing price of three times our original booking, because 'it's a different hotel'. They showed me their booking screen where my booking was shown as 'no show', despite us contacting them about the delay. They cancelled our booking, not Booking.com. This place is a scam. Previous reviews advise they advertise this hotel and send guests to a different one with different rooms as per photos. The staff member essentially confirmed this with us, and could give no valid reason as to why we weren't informed earlier. Would strongly advise avoiding this hotel.
• Sarah (8/5): Good value, good breakfast and lovely staff - Good breakfast The first room we were in did not have a window and was next to the boiler room, we were able to move after 1 night and the second room was great.
• Andres F (8/5): - Un hotel muy básico un poco caro para lo que ofrece pero están bien ubicado y el personal es amable, hay que mejorar en las instalaciones especialmente el baño de la habitación y mejorar el aseo
• Maria (8/5): Very good -
• Anja (8/5): Very good - The hostel is situated neat the beach and very close to the city center. The helpful staff The breakfest was good Free Café during the day The noise from the street and from the car repair shop across the street, only one room of the hotel had lake view.
• Matthias (5/5): Passable - Good location (walking distance to heart of town but quiet); friendly staff Everything very old/outdated; not very clean
• Patrick (10/5): Exceptional -
• Maria (10/5): Exceptional - Good location, lovely staff, simple but good enough breakfast Only problem was not having a lift to get to the 3rd floor
• Alexandra (9/5): Superb -
• Alexandra (9/5): Superb -
• Andrea (9/5): Superb - Nice and warm rooms, kind staff, good location
• Yulia (8/5): Very good -
• Rebecca (8/5): Very good - Cheap, basic and comfortable accommodation close to restaurants and only a 15 minute walk to downtown. A decent free breakfast was available each morning (just remember to book your slot the day before as space is limited in the dining area) and the kitchen is available to use during the rest of the day. The bathroom door didn't open properly as the toilet was right behind it which made it a little difficult to get into the bathroom.
• Vilma (10/5): Exceptional -
• Luis (9/5): great experience with the staff!! also the breakfast was really good and organized - the staff is great! Zahira helped us with many tips and was very kind, she booked all of the taxis that we needed and always welcomed us with a big smile! also, the breakfast was really goog and there are media lunas to enjoy any time of the day! the bed was not very comfy and it was kind of sunken on one side.
• Jonatan (7/5): Good -
• Passano (7/5): Confortable - Perfect All was excellent
• Debbie (10/5): Exceptional - Every member of staff from the cleaner, cook and reception staff were friendly and helpful. I had a lot of contact before we arrived as hoping to change my dates they were so helpful. Tried to help us book tours, gave directions to catch bus etc. All so good. There is a bit of work going on to improve the hostel so noisy at times but all good.showers hot beds comfy great location . Nothing
• Morgan (9/5): Great staff, comfy hostel in Bariloche - Zahira at the reception went out of her way to help us with useful information! The room was comfortable and clean, the shower was great, and the common areas were nice and clean. The hostel is in a convenient location walking distance to downtown.
• Joshua (8/5): Very good -
• Francisco (9/5): Nice hotel in the heart of Bariloche. Friendly staff ready to provide assistance. - It’s location and the attentive service of Malena, at the front desk.
• Timothe (10/5): Exceptional - Breakfast is amazing, rooms are nice and clean, kitchen is great You need to pay 21% more because of the IVA if you want to pay cash. So the price on booking is not the right one if you pay cash
• Anna (8/5): Very good -
• Andrea (8/5): Very good -
• Sara (9/5): well located and great staff ! - very convenient hotel in Bariloche, the staff was very helpful and the room was comfortable. good option if you want to stay in the city !
• Jutta (9/5): Superb - Very friendly and helpfull reception, although late she helped me organizing my next bustrip, gave lot of helpfull Information. Clean, towell and good breakfast. Not too far from bus termial and close to City center and Lake. 😀
• Carla (10/5): Exceptional -
• Carla (10/5): Exceptional -
• Orlando (8/5): Very good -
• Despina (9/5): Superb - The location is very good and Zahira, the receptionist, answered all our questions with a smile.
• Diego (8/5): Very good -
• Miamckella (10/5): Exceptional - Everything clean, good breakfast, nice staff.
• Guillermo (9/5): Superb - it’s ok. the toilets. too small.

Photos