Radisson Cartagena Ocean Pavillion Hotel
Location: Carrera 9 #22-850, Cartagena, Bolivar, 130002, Cartagena, CO
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Escape to paradise at Radisson Cartagena Ocean Pavillion Hotel, where luxury meets coastal charm.
Indulgent Spa Experiences
Relax and rejuvenate at our full-service spa, offering tailored massages, body treatments, and refreshing facials. Your wellness retreat awaits!
Culinary Delights
Savor the flavors of the Caribbean at Palenques restaurant or enjoy a drink at one of our three vibrant bars. Plus, start your day with a complimentary full breakfast served daily.
Ideal for Events
With over 11,000 square feet of flexible conference space and a 24-hour business center, we are perfect for both meetings and special occasions. Take advantage of our convenient airport shuttle service and free self-parking.
Book your unforgettable stay today and experience the best of Cartagena!
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 7:30 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Full-service spa
- Fitness facilities
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Picnic area
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Golfing nearby
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Internet access in public areas - high speed
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Conference center
- Snack bar/deli
- Access to nearby outdoor pool
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Beach towels
- Free full breakfast
- Ballroom
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Lifeguard on site
- Well-lit path to entrance
Rooms Available
-
Room, 2 Double Beds, Non Smoking
2 Double Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
-
Suite, Multiple Beds, Non Smoking
2 King Beds
Soundproofed room
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
-
Suite, Multiple Beds, Non Smoking
1 King Bed and 2 Twin Beds
Soundproofed room
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
-
Room, 2 Queen Beds, Non Smoking
2 Queen Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
-
Studio Suite, 1 King Bed with Sofa bed, Non Smoking
1 King Bed and 1 Double Sofa Bed
710 sq feet, located on the top floor
Layout - Separate living room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Wheelchair-width doorways
- Location - top floor
-
Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)
1 Queen Bed
926 sq feet, located on the top floor
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Location - top floor
-
Room, 1 Queen Bed, Non Smoking
1 Queen Bed
344 sq feet, located on the top floor
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Location - top floor
-
Studio Suite, 1 King Bed, Non Smoking
1 King Bed
710 sq feet, located on the top floor
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Location - top floor
-
Room, 2 Twin Beds, Non Smoking
2 Twin Beds
344 sq feet, located on the top floor
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Location - top floor
Guest Reviews
- Yepes (8/5): -
- Luis (9/5): -
- lizeth (10/5): -
- ANGELA (10/5): Tranquilidad total - El personal es muy amable con buena actitud La canasta del baño tiene dañado el pedal para abrirla
- Juan Camilo (4/5): - Las habitaciones son cómodas y limpias Mala relacion calidad precio. Muy caro para lo que ofrece . Piscina pequeña y congestionada. No hay servicios a la playa. Desayuno congestionado y lento . No lo recomendaria
- Brenda (10/5): -
- Natalia (9/5): -
- Laura (3/5): This is a 3 star hotel. Not so good as promoted. - The bed and the location. The room had an old air conditioner, not for an expensive hotel. Food was not good and expensive. The beach in front is not safe .
- roflorez2 (9/5): - Els erviixo y que tengan buena actitud para darte la habitación un poco antes es maravilloso
- Cardona Páez (9/5): - Las instalaciones Acceso a la playa
- Camilo (8/5): Normal - La comida del desayuno regular
- Tarcisio (10/5): Excelente hotel com ótimas áreas de lazer, farto café da manhã e profissionais muito gentis. Recomendo muito! O restaura - das áreas de lazer, dos funcionários, do café da manhã! Não tem muitas opções perto, mas não atrapalha em nada!
- Hayuxia (7/5): -
- LEIDY PATRICIA (10/5): - Es súper cómodo y está ubicado en una zona muy segura, las playas son muy tranquilas para ir con niños, el restaurante tiene un menú muy amplio y su comida es deliciosa!
- sebastian (10/5): -
- Guest (10/5): - Don Jorge en el servicio de restaurante excelente persona. Mil gracias
- Pedro Ivo (8/5): Amei o conforto dos quartos , a piscina linda , café excelente - Conforto , café da manhã excelente e os funcionários todos muito bem prestativos, bar tem comidas maravilhosas e músicas ao vivo fds . Tem uma pizza de 4 queijos que comemos 3 dias consecutivos Limpeza , mais da área externa do prédio , ex : sacada toda suja, vidros acho que nunca limpam
- Rodrigo (10/5): MUY BUENA - LA COMIDA LA PISCINA TENÍA UNA LAMAPARA DESPRENDIDA
- Mauricio (9/5): Confirmo muy buen hotel - La comodidad de los cuartos, ubicación Nada
- Maria Leonor C (9/5): - LA ZONA HÚMEDA DE LOS JACUZZIS
- Cesar (10/5): -
- Juan (9/5): -
- Ido (8/5): - room was perfect and very convenience, the pool was great as well! the breakfast is very basic and not meet the expectations of a big brand such as the Radisson walking to the beach from the hotel is not nice as many local try to sell you things and not leave you alone
- Jhon (10/5): Inolvidable - Todo muy lindo
- Doll (10/5): - My wife and I had a wonderful experience at Radisson hotel Cartagena. This was our first time in Colombia and we couldn't have had a better experience here. From the moment we arrived the staff made us feel at home. Everyone was very friendly and the service was perfect. The staff was very accommodating even though my wife and I speak very little Spanish. We will definitely be staying here again next time we come back to Cartagena. Probably one of the best hotels I've ever stayed in.
- KELLY (8/5): -
- MORALES (9/5): -
- Jhofran (9/5): -
- Ivan (7/5): - Servicio de comida, piscina y jacuzzi Que la caja fuerte nunca pudimos usarla, la arreglo el técnico 2 veces y luego se volvía arruinar. No pudimos utilizar el servicio
- Camila (10/5): - Excelentes instalaciones, personal excelente. PISCINA CLIMATIZADAAA 😍😍
- Rodriguez Estefa (10/5): -
- Olga Lucía (10/5): - La atención y el confort. En general todo, por ello vamos a volver. Todo nos gustó.
- Lina (10/5): -
- Katerine (10/5): - Divino , lujo Todo lindo
- YANETH (8/5): - BUEN HOTEL, BUEN SERVICIO, PERO LAS INSTALACIONES ESTAN VIEJAS, TIENE QUE REMODELAR. BUEN HOTEL, BUEN SERVICIO, PERO LAS INSTALACIONES ESTAN VIEJAS, TIENE QUE REMODELAR.
- Guest (10/5): -
- Sandra (10/5): -
- Quiroz Zamorano (10/5): -
- Andres Felipe (10/5): Agradable - Las instalaciones y las habitaciones Las cafeteras no servían o estaban sucias
- Diego (8/5): - Siempre es súper recomendado Todo me gustó
- Alejandra (8/5): - Que los niñosno podian ingresar a los jacuzzi
- Addie (10/5): - The beach is great
- Romina (10/5): Top Aufenthalt - Wir haben dieses Hotel ausgewählt, da es unsere letzte Station vor dem Rückflug zwei Tage später war und nur etwa fünf Minuten vom Flughafen entfernt liegt. Die Hotelanlage ist sehr schön und gemütlich. Besonders die Terrasse im 10. Stock war ein Highlight – perfekt, um den Sonnenuntergang zu geniessen. Leider ist für den Weg in die Altstadt ein Taxi erforderlich. Unser Fazit: Für klassische Badeferien ist die Unterkunft weniger geeignet, jedoch ideal, um vor der Abreise noch einige ruhige und gemütliche Tage zu verbringen. Der Pool und der Jacuzzi auf dem Dach sind dabei ein echtes Highlight.
- Marisol (8/5): -
- alberto (9/5): MUY AGRADABLE - DESAYUNO Y PISCINA MUY BIEN LAS TOALLAS DE HABITACION EN ESTADO REGULAR, UN DIA DEJARON UNA QUE DABA PENA, NO SE COMPADECE ESTO CON LA CALIDAD Y TARIFA DEL HOTEL
- remy (10/5): - tout rien
- paula (8/5): - Cerca del aeropuerto, buenos precios de hospedaje La comida en el hotel un poco costosa
- Mazo (10/5): Genial - Todo es excelente, un desayuno variado y las instalaciones impecables
- Sebastian Wąsala (5/5): -
- Luis (3/5): -
- Sarah (9/5): Wonderful beachfront setting; performative entertainment - Staff working around the clock so everything was in place at all times. Very well trained. Lovely high quality bedding (towels a bit too thick though, and shampoo felt like dish soap). Lovely to be by the beach. Great variety on breakfast. However, for lunch and dinner, the prices were extortionate. 8 year living in Colombia, well travelled, I have never seen such absurd prices at a menu. The entertainment felt like a 'box-ticking' exercise rather than a real guest experience. For instance, a rumba class was held by the poolside, when a dynamic aqua aerobics session would have engaged far more guests. The activities were lackluster and rarely lasted more than 15 minutes. Additionally, the hotel is very rigid with check-out times; despite being nearly empty after the Easter holidays, they only offered a 1-hour extension, and even still, different staff knocked on our door 3 times.
- paola andrea (10/5): - Siempre es un gusto estar allí un hotel muy acogedor
- Ana Cristina (10/5): -
- Carlos (8/5): Cómoda y muy agradable - Cómodo, limpio, pulcro Todo Ok
- Maria Lia (7/5): instalaciones buenas, cerca a la playa, bien ubicado, personal atento, pero la comida no tanto. - A pesar que el desayuno era variado todo los días. Los panes croissant pequeños no estaban muy buenos y la pastelería en general no se sentía fresca. Los quesos estaban con juagados y el jamón muy mala calidad. El juego de naranja no es natural. Pedimos unas empanadas de cangrejo no estaban muy buena. La masa de las empanadas no se sentía fresca. Sopa de verduras y pollo tampoco se le sentía sabor. Otra noche pedimos sanduches de jamón y queso. El jamón con poco sabor como todavía congelado y el queso era queso de untar Chédar. La comida del restaurante muy floja, nada buena.
- Tchalton (9/5): - Ar condicionado Cortesia do Staff Instalações de banho e piscina Ar condicionado do quarto com dificuldade de ser manejado para atingir a temperatura solicitada em tempo hábil.
- Andres F (9/5): - Una especial mención a el Sr Jorge del restaurante, demasiado atento y formal
- MARTHA (8/5): Playa. Servicio y actitud excelente de los empleados - La calidad del personal. Siempre dispuestos, una sonrisa y con buen espiritu de servicio La iluminación del baño. Muy mala. La forma en que están preparadas las camas. Las sabanas son solo puestas y se corren durante la noche
- Marcela (10/5): - Todo. El desayuno es excelente un buffet exquisito con variedad de frutas ensaladas carnes arroces sopas etc. El personal estupendo. Jorge Eduar Claudia Mayra, Rosmery, Maria la de entretenimiento super genial. Carlos en la recepción Juan en la puerta Diana y Eliana. Eric Daniel Alcides Mejor dicho todos todos. Que pasara tan rápido el tiempo
- TEMISTOCLES (8/5): Buena experiencia - Bien localizado y con muy buena atención. Las habitaciones muy cómodas Los desayunos buffet. Muy poca variedad
- Aldo (3/5): excelente ubicacion, falta mantenimiento y colocar agua en las habitaciones - me gusto la atencion en la comida, el desayuno variado, la ubicacion muy buena no colocaron agua en la habitacion y quisieron sorprenderme con el cobro del agua del bar de la habitacion, quisieron cobrar mas cara que en el restaurante, el desague se salia en el sotano, las puertas de la habitacion deterioradas.
- Henyer (10/5): - Excelente, el personal las instalaciones, Jorge en el desayuno nos atendía siempre tan alegre, simpático con una amabilidad única. Todo genial El aire acondicionado estaba un poco caliente
- Ospino (10/5): -
- Margareth (10/5): - Siempre es bueno volver, sus instalaciones, el desayuno, la atención de las personas es fantástica, nunca defrauda !
- Luis Fernando (8/5): - Amabilidad del personal, instalación, ubicación y la habitación que escogimos (suite) El desayuno sin gracia, todos los dias lo mismo, sin variedad. El café pésimo. Pedimos un bife chorizo y sirvieron la carne durísima y en pedacitos. En resumen, el restaurante malito, malito y caro, caro
- Gevorg (5/5): - The rooms are clean and big, bathroom is also big. Pool area and outside seating area are nice. Also the staff is nice The hotel is old, it needs renovation, furniture is dated and the worst part is breakfast. It is bad, not tasty, scrambled egg was so oily
- Felix (10/5): -
- Carl-Ludwig (9/5): Super Hotel. Empfehlenswert. - Preis hat gestimmt. Ruhiges Zimmer, trotz Konferenz der OECD im Haus. Alles war in Ordnung und hat funktioniert. Wenn nicht, wie das Fernsehprogramm das wir sehen wollten, war in 5 Minuten ein Techniker da und es hat geklappt. Personal super nett und freundlich. Verlängerte Check Output Zeit gegen Aufpreis. Super Frühstück und gutes Restaurant. Alles okay
- Juan Eduardo Malivern (9/5): - playa, la picina, lo grande de la habitacion, la vista, el desayuno bastante completo, gimnasio muy chico y frio
- Tatiana (9/5): -
- jeisson alejandro (6/5): -
- Slobodan (10/5): -
- Robert (7/5): - Brak sauny choćby suchej więc nazywanie oferty masażu jako SPA jest mylące. Lokalizacja in the middle of nowhere. Śniadanie bez jakiejkolwiek zmiany przez 4 dni - słabo.
- alvaro (8/5): -
- Ali (8/5): - Le personnel au petit soin, l’emplacement , la piscine , l’accès à la plage
- Anggie Julieth (3/5): -
- Lina (10/5): -
- Gabriel (10/5): - Me gusto mucho la atención del personal, siempre encontré gente muy dispuesta con la buena calidad en el servicio. Las llamadas que realice para algún tipo de revisión o solicitud a la habitación, fueron respondidas de manera muy pronta. Me parece que aunque el desayuno es bueno, se podría mejorar. Me pareció muy pobre la oferta de frutas. Para mi gusto, el colchón de mi cama estaba muy blando.
- pechitab (5/5): Regular - Ubicación Habitación olor a humedad. Cafetera antiguo y sin uso. Área de piscina muy pequeña no es agradable
- Juan Camilo (9/5): Agradable estancia - La amabilidad de todo su personal
- Gabriel (10/5): Un descanso merecido - La atención del personal Me parece que el desayuno puede mejorar
- Jose luis (10/5): All the staff are amazing, good location - Location and staff
- Elmar (8/5): Confortable - Buena vista. Y muy limpio Me sentí estafado al momento de q me cobraron las bebidas y golosinas del minibar. Deberían advertir los precios.
- María (3/5): -
- Felix (10/5): -
- Pablo (10/5): Muy buen lugar recomendable totalmente - Limpieza, ubicación , trato del personal Todo estuvo muy bien
- DonMarcelPa (6/5): - Ubicacion La limpieza
- Paola (10/5): -
- Ricarda (7/5): Großes Hotel in Strandlage, ohne dass man etwas vom Strand hat. Zimmer sind sauber, aber es gibt viel Optimierungspotenz - Zimmer sind sauber und geräumig. Mitarbeitende an der Rezeption freundlich & sprechen gutes Englisch. Bellboy freundlich & zuvorkommend Zimmer: Sehr altbackenes Design, sieht nach 90er Jahre aus. Kein warmes Wasser am Waschbecken, Waschbecken und WC extrem niedrig. Keine USB-Lademöglichkeit im Zimmer, aber ein Telefon im Badezimmer, wieso? Service: Einchecken dauerte über eine halbe Stunde, obwohl alles vorab gebucht wurde. Um 8.30&8.45h wurde schon im Zimmer geklopft, ob das Zimmer sauber gemacht werden soll, jeden Tag, sogar am Checkout-Tag. Wir sind im Urlaub und wollen ausschlafen. An zwei Morgen wurde je 4x geklopft (zum sauber machen, zum checken der Minibar, zur Kontrolle der Fenster, zur Überprüfung wie viele Personen im Zimmer sind - natürlich so viele wie gebucht wurde & beim einchecken waren…) , sogar am Checkout-Tag, wo ja klar sein muss, dass wir das Zimmer zeitnah verlassen, die Info muss doch von der Rezeption kommen. Die Personen sprachen nie englisch. Hatten auch Schilder rausgehängt, aber trotzdem wurde geklopft. Wäscheservice sehr teuer: für 5 T-Shirts, 7 Unterhosen, 2 Hosen, 8 Paar Socken über 45€. Frühstück sehr enttäuschend: Toaster funktioniert am ersten Tag nicht und es gibt kein richtiges Brot (außer Toast). Auswahl für den Preis sehr gering, Qualität nicht gut. Am Buffet darf man sich viele Sachen nicht selber nehmen. Restaurant sehr laut trotz weniger Menschen, Klimaanlage auch sehr laut (über 70 Dezibel, ohne dass Personen besonders laut waren), extrem kalt im Restaurant. Mitarbeitende sprechen kein Englisch und wollen es auch nicht verstehen, Beschriftungen tlw. nur auf Spanisch Öffentlicher Bereich: Liegen am Pool sehr dreckig, Scheiben am Pool und im Zimmer dreckig, macht einen ungepflegten Eindruck. Musik am Pool extrem laut an einem Tag, an einem anderen Tag war die Musik aus, dafür wurde eine Bühne aufgebaut, wo sehr laut durch ein Mikrophon gesprochen wurde. Strand nicht nutzbar durch viele Händler, gibt auch keine Liegen o.ä. vom Hotel. Wegen der Strandlage hatten wir das Hotel eigentlich ausgewählt.
- Karlus (10/5): - Quarto amplo
- Mateo (10/5): - La gente, el orden y la.comodidad La cafetera estana dañada
- Alfonso (8/5): DESCANSO - BUEN DESAYUNO MUSICA EN VIVO CENA
- CARLOS (9/5): -
- Danbog94 (9/5): -
- Javier (10/5): - excelente
- saavedra (8/5): - Desayuno Mantenimiento habitación. Los Aires Acondicionados no regulan a la temperatura deseada. Las cortinas muy viejas y feas.
- Gio (8/5): Excelente - Amabilidad y experiencia
- DANIEL (9/5): Agradable - Pocos niños, cerca del aeropuerto y del centro. Que varíen un poco más el desayuno ): estuvimos en 5 desayunos y los 5 fueron iguales ): ): ): con las mismas opciones todos los días.
- Fortunato (10/5): - I thought the hotel was beautiful, staff was very friendly and helpful. It was close to a beach and also close enough to the old city and if you want to travel to surrounding islands.
- Marco (9/5): Un lugar acogedor para disfrutar - Su ubicación la limpieza Todo estuvo bien
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