Crowne Plaza Shanghai Noah Square by IHG

Location: No.1699 Jinshajiang Road, Shanghai, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Table tennis
• Currency exchange
• Karaoke
• Squash
• Concierge service
• Heated pool
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• Process in place to check health of guests
• Thermometers for guests provided by property
• ATM/banking
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Access to nearby indoor pool
• Playground on site
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Reception hall
• Exercise/lap pool
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Electric bicycle charging station

Rooms Available

• Standard Twin Room - High Floor

  This room features air conditioning, high-quality mattress and bedding linens, a flat-screen TV and mini-bar. The private bathroom comes with a rain shower.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cots

• Suite

  This suite has a seperate living room and a bedroom. The private bathroom comes with a rain shower and free toiletries.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cots

• Upgraded Standard Room

  The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Cots

• One-Bedroom King Suite

  This suite has a seperate living room and a bedroom. It offers air conditioning, a flat-screen TV and a in-room mini-bar.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cots

• Royal Suite, 1 King Bed (Ambassador)

  1 King Bed

  Layout - Bedroom and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer

  Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • High-speed internet access
  • Turndown service
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Twin Room

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Cots

• Standard Room

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Cots

• Standard King Room - High Floor

  This twin/double room has a sofa, flat-screen TV and mini-bar. The private bathroom comes with a shower and a bathtub.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cots

• Standard King Room

  The room comes with a flat-screen TV with cable channels, ironing facilities, a safety deposit box and an private bathroom with a bathtub.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cots

• Standard King Room - Club Floor

  The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cots

Guest Reviews

• Wieslawa Anna (9/5): - Clean, good location.
• manuel cruz (10/5): -
• Andreas (8/5): -
• Masaki (8/5): - 朝食の卵が腐っていた
• Soleja (9/5): -
• Anna (3/5): Would not come back to this hotel. - Breakfast was satisfactory. Smoking hotel!! We were put in what smelled like the “smoking section” in this hotel!! Our room was unacceptable!! Smelly, dirty carpets. We arrived at 3 am. Exhausted, but could not sleep due to the foul odour, had the window open did not help. The reception desk employee was not approachable, I waited till after breakfast to speak to the daytime manager. We should not be charged for this horrible experience. Anna and Jeff.
• Winston John (10/5): - The hotel was perfect as it hosted the conference I was attending. It was only two stops on the metro from a huge shopping mall with lots of food choices and only 40mins from the Bund for sightseeing.
• Wei (9/5): -
• James (8/5): -
• Saskia (10/5): - Friendly. Nice hotel.
• Emily (9/5): Clean , Nice staff. Good food. -
• Dusan (7/5): It was OK stay. - Gym equipments was lover quality, male sauna needs refurbished, room size was great and conformable but needs some bit of paints on some areas. We stayed at 9th floor and sometimes smell of smoking in between rooms. AC working but needs clean up or upgrade. We were satisfied with stay, probably return again if good price. Age
• Sudhanshoo (9/5): Good property with decent location - Value for money. Large rooms. Good service. Good location
• Kerry (10/5): Exceptional -
• Keith (8/5): In general hotel was good from the check in, to clean rooms and check out. - Clean Hotel Restaurant not as good as it use to be.
• abdessamad (2/5): - The stuff is horrible at the front desk ( I paid for 3 adults and they gave me a hard time checking in to the hotel. They wouldn’t give a room that have 3 beds. They kept insisting to purchase an extra room. After hour la of negotiations… they gave a room that have only 2 beds. This hotel is a big NON NO For anyone that want 3. Beds. Over all I will never come back to this hotel.
• Peter (4/5): Most terrible Crowne Plaza hotel we ever experienced worldwide ! Nobody cares for customer complaint - The room and the beds was clean and comfortable, the bathroom very clean and spacious. Wifi was good enugh for streaming. The check in was already difficult as the reception staff could hardly speak any English!Wanted to check in to our club floor rooms and the staff did not even know "Club Floor" or "Club Lounge". The Club lounge was a pity. Nicely equipped but the foods offered were super limited and terrible in taste. Every time you came to the buffet the wine bottles were empty or no wine glasses available or the beer bottles were not replenished. The non-alcoholic drinks were very limited. The coffee machine was often switched off, so no coffee for 10 minutes to warm up the machine, or it was defective, not even hot water to pour!! The lounge staff did not speak any English at all!!! Totally no knowledge about anything and mostly busy watching movies on their mobile phones ... They did not bother about the buffet or cleaning up the tables, so the whole picture was ugly and neglected. This is definitely NOT worthy for a reputable hotel of the CROWNE PLAZA International chain of hotels!!! In the first night we found the aircon not working. The room temperature was at 27 degrees C and after complaining the reception told us that they send an engineer to help, however nobody ever showed up. After second calling after an hour we were told that they wanted to fix it in the control room. Only at 5 a.m. the temperature started to go down. In general the reception staff and concierge had no clue about any questions asked, whether about deliveries to the hotel or transportation, or orientation on the map of Shanghai. We are very frequent customers of CRONE PLAZA, but this experience is NOT ACCEPTABLE AT ALL. So far no reaction form the management, which kept entirely invisible. The best part of our stay was calling a cab to the airport to leave for good! Very sad!!! Sure we would never come back there.
• Verified traveler (8/5): - Ok very good hotel but strange that english is not mastered at the desk. Second black point is why visa internal gold is not working
• Yilu (9/5): Superb -
• Eun Kyung (10/5): - 전체적으로 청결하고 특히 침대와 베게가 편안해서 출장중이었는데 꿀잠 잤어요^^
• Chrislive (9/5): Superb -
• Marie (8/5): Very hot weather but nice hotel - Most staff were polite & helpful. A certain staff member’s curiosity about our being non-Chinese (giggling, whispering) became tiresome.
• Jim (9/5): Superb -
• ALEJANDRO (6/5): - No toilet paper on bathroom. Dirty & Old Carpet. Connections for computers and mobile devices outdated. fridge empty, why have it? Bar attendance worst location within hotel, unconfortable seats, personel with limited English, difficult to communicate.
• Manoj (8/5): As expected - Courteous behaviour of staff No vegetarian options in breakfast
• Michael (8/5): Very good -
• Jacqueline (8/5): Very good -
• Ian (10/5): - I have stayed at this hotel 3 times now and have never been disappointed, it is very comfortable, ideally located and the staff are great. Thank you
• Shan (10/5): Exceptional - The staff was super friendly and accommodating.
• Sylvain (2/5): - Enregistrement chaotique personnele ne comprenant pas l'anglais Réveil avec des bruits dans le couloir à 6h 00 un samedi ( due a une compétition de danse )
• Jahs (10/5): Exceptional -
• Verified traveler (8/5): - 在地铁站和中环线附近，交通方便。服务大至到位。酒店内有不错的西式日式粤菜和本帮菜餐廳。可能这酒店已开业好几年，装修有点旧了，洗澡淋头的水力也比較弱。
• Clemence (6/5): So so - The room temperature never went under 25°C which made a really uncomfortable stay. Other than that, the hotel is quite nice but old.
• Verified traveler (8/5): - 近地鐵站，有24小時健身室
• willy (8/5): - 酒店有心做更好，基層員工未能支持
• Just (10/5): Beautiful hotel with best service! - Great hotel a beautiful location. Incredible service, absolutely great helpful staff!!
• ayumin (6/5): - 海外のホテルで英語が通じず困ったことはなかったのですが、ここはほとんど英語が通じず。片言の中国語と筆談になってしまい、急ぐ際には困りました。ただ、出がけに急な雨で傘を取りに戻ろうとした際、傘を貸してくださり、優しさは感じました。
• Wai Shan (6/5): Disappointed - Overall is ok except the booking problem between the hotel and hotel.com, I was booked with 3 King bed rooms, however, the front desk girl told me hotel.com book us at twin beds rooms, I was suprises and disappointed cos this is the first time I book rooms via hotel.com had problem. At last, the manager provide 1 king bed room only.
• Paul (10/5): A Breath of Fresh Air - Nice, comfortable place not too far from Hongqiao airport. Had been staying in a local hotel chain that smelled horribly of smoke and had a concrete slab for a mattress, so we decided to transfer to the Crowne Plaza instead. It was literally a breath of fresh air. Even though it was a 40-45 minute Didi/taxi ride away from the more touristed parts of the city, my wife and I still would have like to stay here another couple days.
• Tsun Yin (8/5): a bit far, but good service - location is a bit far from CBD, but service is good
• Verified traveler (8/5): - 酒店提供住户雨傘居然須另附一百人民幣壓金,而且傘都是故障品
• Kirsty (10/5): Amazing hotel with the best bed ever! - I travel to this area for business quite frequently, and I must say - I do love this hotel! From the smell when you walk into reception (it smells amazing!) the decor throughout the whole hotel, the friendly & very helpful staff, the rooms are amazing! Great range of toiletries, the biggest bed ever which is extremely comfortable, the buffet breakfast has a great choice too. To be honest I could go on! The only things I haven’t had time to use are the pool & the fitness centre but my colleagues who use this have never complained. It is close by plenty of restaurants and shops, and close to the metro. I would 100 percent recommend this hotel.
• Verified traveler (10/5): - Nice location and service. Breakfast is good and enough choices.
• Verified traveler (10/5): 출장으로 머무름 - 좋았음
• David (10/5): Ett suveränt hotell! - Jag väljer alltid detta hotell när jag åker till Shanghai. Jag kommer även att rekommendera er till mina vänner.
• Donald (8/5): - 不錯的酒店，附近商場、地鐵。 離市中心略遠。
• Siu Wing (10/5): 不錯酒店，服務好 - 前台工作人員很帶禮貌，當天幫我辦入住的美女，免費升等客房和詳盡介紹酒店的設施，附近走路幾分鐘有幾個大商場，吃飯完全多元化！下次到上海會再入住！
• kevin (10/5): 交通方便的好飯店 - 舒適的住宿環境與親切的人員服務,精緻的餐點與便利的交通.每個環節都能讓客人有賓至如歸的感覺~11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111
• Verified traveler (8/5): - 空調噪音稍大
• Sandy (8/5): - It's a nice hotel. You can enjoy your trip inside the hotel or just the nearby shopping mall.
• Jenny (8/5): 非常方便 - 健身房的阿姨態度有點兒沒有愛心，我做完運動衣服濕了，說借一條浴巾包上去房間洗完澡再拿下去還給她，她開始說不行，最後我說我凍流鼻涕了，她才又一次問我登記房間號勉強借用（洗完澡我還下去給她了） 門口禮賓態度非常好，27號晚的值班大堂經理很棒，幫我解決了一個非常大的問題。感謝非常感謝。
• CHIH-CHANG (10/5): Great stay - Great stay
• M (8/5): Close to shopping mall & supermarket - Good location Close to restaurants and shops Quiet place and good for relax
• ming (10/5): 酒店很不错 - 酒店很不错
• ming (10/5): 酒店很不错 - 酒店很不错
• Verified traveler (8/5): Shanghai Business trip hotel - Good modern hotel.
• Rodrigo (8/5): Muito bom - A dificuldade de comunicação em Shangai está inclusive nos hotéis em geral. Apesar disto, hotel muito bom
• Kwok (10/5): - 之前住過, 再次入住, 依然滿意~
• peter (8/5): - Stayed in newly furnished top floor room. Nice breakfast and friendly owner.
• Thomas (10/5): Store værelser og godt internet - Hotellet ligger i perfekt afstand til mit arbejdes kontor. Men hotellet i sig selv er en fornøjelse at bo på. Dejligt store værelser. Internettet virker rigtig godt og det er med indbygget VPN, så man kan tilgå de samme websites som derhjemme. Efter at de fornyligt fik færdiggjort en skywalk over den nærliggende intersection, kan man nu komme mellem hotellet og metrostationen uden at skulle krydse vejen. Morgenbuffeten er fantastisk.
• Jonathan (10/5): Better than I anticipated - Cozy place with nice service
• Verified traveler (10/5): Good for business trip - Great stay for business
• Jason Marc (10/5): great hotel - We were only there for a few hours as we had just flown back to China. Excellent room and breakfast.
• Karen (10/5): Good hotel - Pretty good for having o be far away from home on business
• BEI (10/5): Location, value, details - prime location for airport, nice deco in pulic areas with taste, best gym I have been, room a bit dated but clean and acceptable. Reception always busy with queues requiring more hands
• Omer (8/5): Recommended! - Great hotel, great condition, nice staff, good price
• SUNG EUN (8/5): Nice to stay near by Hongqiao Air port - I had to stay at Shanghai cuz of missing flight. And The Crown plaza Noah was close to Airport and quite pleasant to stay. Only one thing of room service food was not so good ( Veggie curry and Singapore style noodle were not accaptable...we couldnt finish none of them) - Anyway overall, staying in Crown plaza was nice!If i have to stay near by Hongqiao airport I will stay again here.
• Jin Jeong (8/5): - Not happy about the invoicing and finance policy. I am not able to get a tax receipt and was advised to make the reservation directly with the hotel. The hotel management doesn't even bother to address my concern. Had similar booking thru online payment for my other stay at different hotel and did not have a single issue pertaining to tax receipt from hotel.
• MH (6/5): Ok - Air conditioner can be set to 26 degree or off. No other option.
• Verified traveler (10/5): Very nice hotel, enjoyed the pool - Very nice to have a plate of Fruit on arrival. Delighted with the services and the nice swimming pool.
• Rene (10/5): A good 4-star hotel - The hotel is clean and we had a comfortable room. The room was spacious, we were comfortable inviting 2 guest in the room for drinks and snacks. The bed was comfortable, large bathroom, good supply of towels, etc. The hotel is 5 minutes from a subway station. There is a Starbucks next to the hotel. The pool is very nice. We would go back there again.
• Bradley (8/5): Crowne Plaze - Hongqiao area - Hotel was very nice overall, but there is no way to moderate the temperature in the room. My family had two separate rooms and both rooms stayed at 26 at all times despite the A/C being on high and set at 19. The front desk said there was nothing they could do about the issue. It made the entire experience less than what I would have hoped for at the hotel.
• Verified traveler (10/5): - Hotel service and staff were excellent. The room was clean and comfortable. Breakfast was good and had lots of options. Starbucks, Burger King and Bank of China (money exchange) next to the hotel. Metro at the mall was close and super easy to navigate. Also close to Hongqiao airport, maybe too close for taxi service. I think our taxi driver purposely drove in circles to get a higher fare.
• Matthew (8/5): Mostly good - Hotel is of fairly new construction and staff is very helpful and friendly. Concierge helped me buy a ticket for high speed train to Hangzhou for RMB$30 service fee which was a steal for not having to line up at the train station, nor to get there early to do so. Lots of subway construction going on around hotel, but such is life in Shanghai. I would have given it 4.5 stars had it not been for the fact that: Heater in room was set so high it could not be adjusted downwards; TV Volume was real high and could not be adjusted lower, and lastly, while I got a non smoking room, i could smell cig. smoke walking down the hallway of the floor. And yes, there was a boat in front of the building!
• Bal (10/5): Great Hotel -Good Location - Stayed for three nights on my business trip in second week of September 2015 on the 10th Floor. Room is very large, very clean, in room amenities excellent.Staff are very helpful and always trying to help even if some of them have English language issues.Break fast buffet is very large with a wide variety.More Asian spread than western but did not trouble me.Used Gym which once again is in great condition. Considering the price, service and overall quality, would surely stay again if i return to Shanghai.

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