The Beach Tulum Hotel

Location: Road Tulum-Boca Paila km 7, Tulum, mx

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Packed lunches
• Hammam
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Adult only
• Outdoor furniture
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Key card access
• Mobile app for room service
• Happy hour
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Wine release events
• Exercise/lap pool
• Japanese garden
• Secured parking
• Fishing nearby
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Beach toys
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Beachfront Room

  This ground floor double room features a beachfront patio with couch and hammock, direct beach access. It also includes a bathtub, shower, air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Concierge services

• Beachfront Junior Suite

  All junior suites are located ground floor and have a king bed and a patio facing the sea, with a private plunge pool per room. They are the largest of the rooms and have a sitting area with sofa inside the room. The bathroom has 2 sinks, a shower and separate hot tub.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Sofa
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Concierge services

• Beachfront Rooftop

  All rooftop rooms are located on the second floor and have a king bed and a balcony facing the sea, and a private rooftop area accessible only from the room, with a hot tub and lounge cushions. The bathroom has 2 sinks, a shower and a separate tub.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Concierge services

Guest Reviews

• Esther (10/5): - Todo
• Luca (10/5): - Confortable, good food, nice staff
• Erin (10/5): - Beautiful decour, amazing pool, lovely food (the breakfasts are unbelievable and the Camaron Aguachile to die for!), awesome service. Everything about it feels like a luxury and yet comfortable and relaxed.
• Sandro (8/5): -
• Raul Luis (10/5): -
• Kim (10/5): We will most definitely recommend The Beach Tulum to family and friends and will stay there again. - The property was in a great location for what we wanted to do. Being right on the beach and able to see the water and hear the waves from our balcony or rooftop deck was fabulous. The staff were so kind and attentive. We did a private tequila tasting with Ivan, and he was so knowledgeable and fun. We highly recommend doing that activity while there. There was nothing that we didn’t like.
• florence (9/5): -
• Andrew (10/5): Nicest hotel I have ever stayed in - a wonderful experience and I definitely want to go back to. - Beautiful hotel, stunning location, wonderful food, incredible room, oh so comfortable bed, and the 2 patios with view of the pool/courtyard and the ocean are great. The stay included the best breakfast/brunch I have ever had at Frescos, with fresh everything, quality americanos, fresh fruit platter, so tasty smoothies, tasty omlettes, avocado toast, and more. The free Yoga classes are in a stunning yoga space, and the sauna, steam room and cold plunge was a pleasant surprise. I most appreciated the staff, David who helped us with our bags, and then so nice to talk to, Manuel on security who was able to track down the taxi after I left my wallet in it, Antonio our server at Frescos, and Yeli our cleaner - they were are all so nice, seemed to really enjoy their jobs, and really do make you feel welcome. It was windy the week we were there, so Sargassum was a issue on the beach, but we spent time in the pool, taking advantage of all the extras the hotel has to offer, swimming in the many local Cenotes (which are so great), and snorkeling in Cozumel.
• Andrea (10/5): -
• Jeff (9/5): We'll go back - Staff and serenity The deluxe beachfront room's plunge pool is heated. We would prefer it be cool. It's not a high volume of water so it would probably maintain a comfortable temperature without supplemental heat.
• Catherine (10/5): -
• patrice (10/5): C était très agréable ! - Très beau , très bon accueil Rien
• MELIH (2/5): -
• danya952 (10/5): Getaway - Lorenzo and Andres was awesome! He took great care of us!
• L8205CZsandrar (10/5): Excelente servicio por parte de María - I had a wonderful experience dining at the hotel restaurant, thanks to the exceptional service provided by Maria. From the moment I was seated, she was attentive, warm, and genuinely welcoming. She made thoughtful recommendations, ensured everything arrived perfectly, and checked in just the right amount without ever being intrusive. What really stood out was her positive attitude and professionalism—it truly elevated the entire dining experience. It’s clear that Maria takes pride in her work, and it made a lasting impression. I would definitely return, not just for the food, but for the outstanding service she provided.
• Shell_9595 (10/5): A Wonderful Stay - From the moment we arrived, everything exceeded our expectations. The welcome was warm, the service seamless, and every team member we encountered, from dinner to breakfast, was attentive and genuinely caring. A special thank you to Maria, William, and Eber at breakfast. Their kindness and attentiveness made each morning such a pleasure, and they went above and beyond to make our 7-month-old happy and comfortable, something we truly appreciated. The food was consistently delicious, and the beach was beautiful, the perfect place to relax and unwind. We leave with wonderful memories and would happily return. Thank you to the entire team for such a special stay.
• J. Jansen (8/5): Heerlijk verblijf in een prachtig en goed onderhouden accommodatie. - Ontbijt erg goed, a la carte en fruit complementair. Bedden erg goed. Kamer lag redelijk dicht bij de grote doorgaande weg, daardoor wel verkeersgeluid van 8 tot 7. Iets om rekening mee te houden als je met kleine kinderen reist. Verblijf je aan een kamer bij het strand dan heb je hier geen last van. Bedienend personeel doet erg goed hun best, zijn erg ijverig zonder opdringerig te zijn. Schoonmakende medewerkers uitmuntend. Iets toegankelijkere opties qua eten voor kinderen.
• sarahtB8182KD (10/5): Wonderful experience - We visited the hotel restaurant and had a wonderful experience. Paloma was extremely kind and attentive, making us feel very welcome from the moment we arrived. The service was excellent, and the atmosphere was lovely. Without a doubt, we will recommend this restaurant to others!
• paulovQ9455UH (10/5): Good food and experience - Rafael is a very nice person, and the service and food are really good. I will be back.
• shannonv732 (10/5): Perfect holiday location. - Gorgeous hotel, great service, awesome food. Our waiter Eber was exceptional. Great location toward the front of hotel zone. Strong functioning A/C in the rooms. We will def be back!
• emilybS2790CR (10/5): Welcoming - Wiliam was fabulous and made us feel very welcome.
• 400jasperj (10/5): Very good a la carte breakfast with complimentary fresh fruit platters and good coffee - During our stay at Ana y Jose the breakfast was included. One of the better breakfasts we experienced during a holiday. A special shout out to Maria and her colleagues who made sure that we lacked nothing.
• 544cecyr (10/5): Breakfast, lunch & bar service - Maria, Ebner, and the entire wait staff at Sna and Jose took great care of us! We had an amazing vacation thanks to all of them!
• suziiq2 (10/5): Beautiful, serene tropical oceanside getaway in Tulum - We were here for a family wedding it was a beautiful resort on the beach, with stunning views, and excellent food and service from the concerige and wait staff especially Maria!
• kristins641 (10/5): Best resort in Tulum - This is my 3rd time here and this time I brought friends. We had a wonderful time and the service is always exceptional. In particular breakfast with William and Maria never disappoints. They are friendly, funny and teach us more Spanish. Looking forward to bringing my family back again next year. Highly recommend this resort if you are coming to Tulum!
• Curiosity28912563808 (10/5): Great Place - The service is great here, Maria was a wonderful server!
• HSRowell (10/5): Really sweet hotel - My daughter and I had the best stay at this lovely hotel. The staff and little details really take this hotel to the next level. I would stay here again next trip!
• EllenaNorton (10/5): Fantastic spot - Lovely view of the beach with great background music whilst eating delicious food. Our waitress Maria was so lovely. Would definitely recommend.
• margheritabN9814LK (10/5): Great breakfast service at Ana y Jose - Maria, Eber, William and the whole team are incredibly kind and attentive. They make sure every detail is taken care of and always provide a great service. Their friendliness really make the breakfast experience enjoyable. Highly recommended!
• Parekhatul6799 (10/5): Romance in Tulum - My wife and me spent 2 nights at Ana y Jose , Tulum. Simply amazing resort - wonderful location - the suite room was splendid - the bed - large shower room and extra jacuzzi - bath tub, the sitting area and verandah overlooking the beach. The breakfast was a treat - above all the staff and service with a smile made the stay so memorable. Romantic location and ambience...
• janesU4253RH (10/5): Great service, great value - Maria and Martin were great! I love Ana y Jose for the chill music and beach views. Lunch was great too!
• Thisisnotpathfinder (10/5): Memorable resort with a personal touch - What a fabulous time we had. The staff were fabulous including Maria, Martin, Raphael and especially Omar who made our trip! The food was delicious our ocean view was amazing we loved falling asleep to the sound of the ocean every night. It was our third time staying there and we hope to be back again!
• homerr493 (10/5): Maria!!!! - Maria our server was the best!!!
• Pernille (9/5): -
• SoulSymmetry (10/5): Wonderful stay, great find! - So glad I found this gem! It’s been perfect for a mother-teen daughter getaway. Perfect size property with personalized service. Loved our ocean view room. While the entire staff is wonderful and service-oriented, I want to give a special shout out to Pau for checking in often, and our server Maria, whose smile greeted us at breakfast daily. ¡ Muchísimas gracias, esperamos volver algún día!
• Elaine (10/5): -
• Jose Maria Melo (6/5): -
• Rebecca (10/5): -
• N326DCtatianaa (10/5): Exceeded all expectations! - The Beach Tulum hotel far exceeded all of our expectations! My daughter and I just returned from the most relaxing vacation ever and it was thanks to the incredible experience we had at this hotel. The staff was amazing and took care of everything. The room was beautiful and fully stocked with anything we needed. The spa was excellent as well as the daily yoga classes and the yoga instructors. And the restaurants and bar were terrific. If you are looking for a small boutique hotel that takes customer service and satisfaction seriously, look no further than The Beach Tulum Hotel.
• mariannasY3941SS (6/5): The long trip review - My stay at the hotel was truly unforgettable because of the extraordinary people who work there. From the moment I arrived, I was greeted with warmth, kindness, and genuine care. I want to personally thank Vale, Ken, Nancy, Anna, Marisol, and Mariana from the concierge team — you were consistently attentive, patient, and supportive. You made me feel seen and welcomed every single day. Aldo and David from the bellboys team, your professionalism and kindness never went unnoticed. You were always ready to help with a smile, and that means more than you know. And to Carla, Zosimo, Ivan, Kenia, and Axel from the Caracol Bar team — you created such a beautiful atmosphere. The food, the service, the energy — everything was exceptional. You turned ordinary moments into special ones. Each of you made me feel cared for, safe, and valued. I truly appreciate and love you all for the way you show up for your guests. You are not just employees — you are the heart and soul of this hotel. Unfortunately, I must also share honest feedback regarding ownership. Due to a severe snowstorm in New York and flight cancellations, along with safety concerns locally, I was unexpectedly stranded in Tulum. This was not a voluntary extension of my trip. I was staying alone after my guest had already left for London, and I felt I had no real choice but to remain at the hotel. During this emergency situation, I was charged significantly more than my original rate — nearly $1,000 per night for a room that had previously been $700. When my original room became unavailable, I was moved to another room at an even higher rate because it was considered more expensive, though this was not my choice. It felt as though I either had to accept the increase or have nowhere to stay. As a returning guest, I had hoped for more flexibility and support during a time when I felt unsafe and stranded. Instead, I felt financially pressured in a vulnerable moment. That experience was deeply disappointing. While this does not take away from the incredible service and humanity of the staff — who remain absolutely exceptional — it has made me reconsider returning in the future. To the team: you are extraordinary, and you deserve recognition. You are the heart of this hotel. if I could give the stuff 10 stars, I would.
• jonathanu348 (10/5): Absolute Perfection – Our Favorite Stay in Tulum! - Our stay at The Beach Tulum was nothing short of amazing. The beachfront location is truly perfect — waking up steps from the ocean each morning felt like a dream. Having reserved beach beds made it even better, so we could fully relax without worrying about finding a spot. The hotel itself is beautifully maintained, peaceful, and wonderfully quiet. Being adults-only created such a calm, serene atmosphere that made it easy to unwind. Our room was fantastic — comfortable, spacious, and thoughtfully designed for a luxurious stay. What truly made the experience exceptional was the staff. Every single person we encountered was extremely friendly, courteous, and attentive. They went above and beyond to make sure we felt welcomed and taken care of. The restaurant options were also outstanding, with delicious food throughout our stay. Our absolute favorite was Authentico — the pizza was so incredible that we ate there three times! It quickly became a highlight of our trip. We couldn’t have asked for a better experience and can’t wait to return. Highly, highly recommend!
• harrye945 (10/5): Fabulous stay at The Beach - The staff and the hotel facilities were fabulous. We travel often and have very high standards. This hotel was amazing. The location was perfect with everything we needed within walking distance. The staff went out of there way our entire stay. The room was spotless. The spa was amazing and clean. The common area were also exceptionally clean. The hotel is expensive but it was worth every penny. The rooftop terrace room was perfect and there were two additional balconies. Loved the hottub on the private rooftop. It allowed us an additional space to enjoy the sunshine and take late night hot tubs. Immediately we were struck by the professionalism and friendliness of the staff, Always smiling, helpful and responsive. The pool area was quiet and lovely. The beach was cleaned every morning and the dedicated beach bed took th stress off finding a good spot every morning. There was some minor noise from the beach club but it didn’t bother us. Over all. The Beach was one of the best stays of any of our vacations. It was relaxation at a new level. We will come back time and time again!!
• 542damonl (10/5): Great hotel, location and team - Truly an incredible experience. It’s a beautiful location right in the beach and our suite was lovely. The staff is incredible and you won’t be disappointed if you stay there.
• sylwia (7/5): Overall, while the hotel is visually stunning, the room quality, communication, and service experience did not meet the - Ana y Jose Tulum is a beautiful hotel and visually deserves 5 stars. The tropical atmosphere, stunning bungalows, well-maintained grounds, and overall aesthetic are truly impressive. The beachfront location is excellent, and the breakfast was tasty. The property has a luxurious feel and captures the unique Tulum vibe perfectly. Unfortunately, our standard room was located across the street in a separate building (with only two rooms), which felt very different from the main property with the beautiful bungalows. The room was facing the street, and it was very noisy – every passing car could be clearly heard, which made it difficult to sleep. Additionally, there was no mirror in the room, which is surprising for a hotel of this category. We also experienced an uncomfortable situation at breakfast. Although breakfast was included, after we finished and were walking back to our room, a waiter ran after us with a bill (showing 0 balance) to sign and informed us that service was not included, implying that a tip was expected. It felt pushy and inappropriate. At check-in, despite having fully prepaid the room, we were asked to pay a 2000 pesos deposit. This was not mentioned at the time of booking. We were also told that they needed a credit card to block the amount, which we do not have. The whole situation felt unclear and unprofessional.
• 972marilyneg (10/5): Book now! Better than this doesn’t exist ! - Where should we start! We used the trusted transportation from Cancun airport recommended by the hotel. Bresner, great communication clear instructions! We were welcomed by the wonderful Vale and offered 2 welcome drinks! We had reserved a 9 nights stay in a rooftop suite because we were told it provides more privacy but we initially chose this hotel wanting to open our door and be on the beach right away so we later upgraded to a deluxe suite and it was so amazing! Aldo can make everything possible! He made sure that everyday was a perfect day! The rooftop suite is gorgeous and slightly bigger than the deluxe suite with a huge private terrace and of course a roof top with a jacuzzi tub a double lounger and 2 long chairs. Our deluxe suite had a private lounge pool that was perfectly heated for this time of the year! Both rooms had a hammock to lounge at the end of the day! The decor is warm and authentic while the bed is so comfortable (and I’m really picky!) and the sheets and pillows are 5 star hotel quality! Each room have their own wall unit AC so you can control the temperature and flow. Safe and refrigerator in room. Nespresso machine with 4 capsule everyday Free Mini Bar stocked daily with water, non alcoholic beverage The nuts and Pringle’s were a nice touch! The luxurious shower is fully equipped with body wash, shampoo and conditioner. Hand soap and lotion are also available next to the sink along with a basket of the most thoughtful item including natural bug spray and aloe Vera for sunburn! Great towel, slippers and the best bathrobe ever!! I looked up their website to buy one! ;) 2 yoga mats in every room and free yoga at 9.00 am, I never got to try it because we slept in and chilled in the morning enjoying the magical view of the ocean from our gigantic patio doors or ziggy’s beachfront tables! Also included with your stay is à la carte breakfast at Ziggy’s or Fresco. You can enjoy it at the restaurant or order room service in what’s app for a super fast delivery! But seeing Adolfo and Angel’s smile everyday was a heartwarming ! The level of service in the whole hotel is equal to Mon and were frequent travelers! They also just opened the most amazing Italian restaurant for dinner! Best wood oven pizza and handmade fresh pasta! Wow! Unfortunately… they don’t deliver to the rooms to keep the quality impeccable, but you get to go meet Fernanda the manager, Axel and Roberto. With all rooms, you have a Reserved sunbed and pillows just for you so no need to wake up at 5am to get a spot at the beach! Beach towels are placed in your room in a convenient beach bag with his and hers Flipflop if you need! All day service by our wonderful Axel Rene that stop by for a little chat and serving the best margaritas! We signed up for 3 activities with the hotel: tequila and mezcal tasting with Zosimo was so entertaining and knowledgeable! He noticed we didn’t eat before and ordered us nachos and dips. So attentive and thoughtful! Our next activity was with Carla for a ceviche class, again very knowledgeable and entertaining! We made 3 ceviche and they offered us an apetizer and 2 drinks so that’s well worth the price for a lunch for 2! Then we had a wine tasting with Flaco. Again, very knowledgeable and beautiful personality! It was very interesting to discover the history of mexicain wines and he knew so much about the culture of wine too! We enjoyed the Spa Naj Naay. We had looked at other spa facilities in the area but when they told us guest of the hotel get 15% discount it made sens to try it and we were so pleased … We went back 3 times!! You can read my review in the spa page! Locations was ideal to walk to some of the best restaurants outside the hotel . Some boutiques and a pharmacy less than 2 min walk . We cannot recommend this hotel enough and we will definitely be back soon!!! Congratulations to all the staff and the owners that made this dream destination possible !
• Nathalie (10/5): Super séjour!!! - Magnifique chambre hyper spacieuse et propre. L’accès plage est très agréable. Le personnel est très accueillant. Rien à signaler
• V5418KCshannonh (10/5): Best Tulum hotel- hands down!!!! - If you are looking for an adult only, serene, all inclusive beautiful hotel in Tulum…please book The Beach Tulum now! Close enough to walk to restaurants and other local businesses but far enough away from the more party/club like hotels. The hotel design/decor made me feel like I was in a wellness spa. Quiet, clean, free morning yoga, complimentary breakfast from either of their two (delicious, perfect portions, fresh, local food) restaurants. We stayed in a suite with a lounge pool with our own entrance to the beach right out our back door. Aldo met us when our transportation (booked thru hotel, private and timely!) and took our bags to our room while we checked in. Did the same when we checked out. He was phenomenal and checked on us often. But what really makes this hotel worth revisiting is the staff! From the front reception to the room service, spa staff, beach attendees….everyone was so nice and truly showed they wanted to cater to us and give us the vacation we came for. Quick to respond to requests (using WhatsApp). We did the tequila tasting on Tuesday night which was beyond what I had excepted (thank you Kenneth!!). The Caracol bar’s staff were accommodating and would bring your order to your room or your beach bed (thank you Axel, Zosimo, Clara - and I know I’m forgetting others!!). They all remembered our names and catered to our diet restrictions. Feels like I have so much more to say and people to thank but in short- we WILL be back when we come to tulum. Won’t need to search for any other place.
• 781kennyg (10/5): Wonderful in so many ways - Obviously beautiful in appearance and location. What sets this place apart is the attention to detail when it comes to customer service. Tons of “little things” that make you feel cared for and comfortable. Attentive staff but not obtrusive. Friendly genuinely helpful. They find a way to say “Si” if at all possible. Will definitely return and primarily because of the customer service.
• Duvel11Frederick (10/5): A Little Piece of Heaven - We’ve returned from a delightful 6-night stay at Cabanas Tulum, a small boutique-like hotel on the ocean’s edge. Staff is superlative. Grounds are gorgeous and manicured. Rooms are small but totally adequate with each facing the ocean, although some may lack sight of the ocean. Our room was oceanfront, and we enjoyed a hot tub-like pool. Who needs a large room with this kind of panorama outside the full glass slider? The beach is gorgeous with a variety of beach furniture from which to choose for your stay. We admired the white fences in the attached photo, which separated us from our neighbors. Nothing goes to waste here. Beach bags, pillows and towels are included. To give you an idea of how fantastic these people are, listen to this story. One night a favorite earring came off in the bedclothes. I looked and looked for it, but to no avail. When I returned from the day’s adventures, my lost earring was on the bureau, placed there by the maid, Magaly. Unbelievable. Aldo was exceptionally helpful with our luggage. Ken was a welcoming and knowledgeable reception person. We know there were many others whose names we don't know. Daily breakfast at Fresco’s is included in the fee for the room. The breakfast menu is extensive and delicious. We ventured outside the hotel for food, but you don’t need to. We found nothing better than the hotel restaurants and that includes a visit to a Michelin-rated place. As with the hotel staff, restaurant staff is superlative. In both places, you are welcomed and made to feel like family. Hurry to this little piece of heaven on earth.
• Steve (10/5): Loved the stay. - Location was beautiful and the included breakfast was excellent. The wait staff was also extremely friendly and attentive. The menu was somewhat limited but excellent in all respects including seafood. Nothing not to like about this resort.
• Trip06799894167 (10/5): Paradise - Aldo introduced us to the most luxurious hotel in the world the restaurants next door were fabulous and David and Leslie were so friendly in the spa and the staff is extremely friendly, march is the best time but any time is the best here at the Tulum Beach hotel!
• 969russellp (10/5): For the best experience in Tulum. - This place was absolutely fabulous from the minute we drove up until the time we left. Super accommodating staff across the board, beautiful grounds and rooms, and fantastic food and drinks. We will go to The Beach every year from here on out. Thank you guys!!
• 738derrickh (10/5): Amazing 5 days in paradise! The people, property, beach and food are all off the charts! - Property is impeccable, rustic chic, well maintained. High quality in everything they do. Staff is friendly and amazing. Aldo our concierge and Axle our bartender treated us like old friends and made us feel so welcome. (and so many others as well!) We’ve been to several all inclusive resorts and wanted to try something different, and this set a new standard - 10x better than any all inclusive. Only 28 rooms here so they remember your name and it feels like family after just a few days. Beach is amazing, reserved beach beds and very attentive staff out there to move beds, umbrellas, etc. Best walkable beach with lots of interesting properties to check out on your walks both directions. Food on property was amazing at Ziggy’s and close walk to many great spots. We did the Yoga class 3 days, great way to start the day in between the sunrise and amazing fresh made to order breakfast - seriously the best breakfast ever. Got something different every day and it was all 10/10. We had a rooftop room, really cool to have 2 balconies and a rooftop hot tub. We were in room 215 and could look down into Ziggy’s and even enjoy their live music. Bad weather back home made us extend our stay one extra day and I was still not ready to leave this morning. We were here January 21-26 2026 and weather was perfect. You’re also so close to some great excursions like Tulum Ruins, Akumal bay snorkeling, and underground Cenotes - we highly recommend. All in all, sad to leave and can’t wait to come back. Nothing but great memories at The Beach Tulum!
• Julie (7/5): Bien ! - Les superbes chambres directement sur la plage, le service top, la déco, et les deux restaurants attenants à l’hôtel dont la nourriture est divine ! Le ménage dans les chambres laisse à désirer, et les 3 derniers jours nous avons eu des sargasses sur la plage et celles ci ne sont pas nettoyées par du personnel … ils viennent avec un râteau mais vu la quantité c’est loin d’être suffisant. Aussi les chambres ne sont pas du tout insonorisées donc on entend tout. Le bar à côté, les voisins …
• ron (10/5): Great staff, great place, awesome rooms. - Amazing rooms. Nothing
• Jean (9/5): -
• Mumblyg (10/5): Peaceful beachfront oasis - My husband and I had an amazing experience at the beach tulum to celebrate our anniversary. The service from the concierge, bar, and beach area was outstanding. I loved how quiet and peaceful it was - it felt like we had the whole place to ourselves. It was also nice to have the gym and hydrotherapy areas to ourselves. We also loved healthy breakfast options at fresco's. Location is also great, we were able to walk around to restaurants pretty easily. Thank you for a great stay!
• Tateeto (10/5): -
• Parker (10/5): -
• lisaaJ9158LJ (10/5): Highly Recommend- 5 Star Experience - I spent 7 days at The Beach Tulum and enjoyed every second. A few reasons for my 5 Star Review 1. The people: The entire staff is so kind and welcoming and really make the entire experience so enjoyable. I appreciated that they communicated by WhatsApp as it made any request (front desk, concierge, food orders to anywhere on site that I was from my room to my beach bed, and spa services) and they are so fast to respond. It’s so convenient! 2. The rooms are AMAZING! It was so nice spending hours on my patio in the hammock listening to the ocean, having room service on the sofa on the patio, enjoying the stars in the private hot tub on my rooftop, or just spending a lazy day in bed with the fresh ocean breeze filling the room. 3. The grounds were gorgeous and well-kept at all times. I loved having a private sunbed on the beach, and even though we didn’t spend any time at the pool, it made for a tranquil walk to our room. 3. All the food is amazing; we never got food anywhere else because there was such a great variety between the 2 restaurants. 4. It was nice that both the gym and spa circuit could be reserved so that you could have them privately to yourself 5. The daily yoga was fantastic (the yoga palapa was beautiful and captured the morning breeze perfectly) - it was nice to have a variety of instructors to experience different flows. I also participated in the sound healing they offered and would highly recommend it! I’m sure I’m missing things but I truly enjoyed the time we spent there and would absolutely return to this hotel if we are ever back in Tulum!
• Branka (10/5): The place to stay in Tulum… -
• husain (10/5): staff was exceptional - staff was exceptional nothing
• Itemo (7/5): -
• Ammastre (10/5): Service focus - Paloma and Ludmila made our stay super bien. Great time heading to Zamna, restaurant reservations, and chilling on the beach! Must come again.
• markhO1291WY (8/5): On the cusp of greatness - The hotel was beautiful, albeit a bit primitive. The beach was devine and the staff extremely friendly. The downside is that we were unaware that it is in the middle of the party areas and the booming music seemed to never end. The food was 8+ stars and we probably enjoyed the drinks and food better than ARCA, which we found way overrated and overpriced. In closing, the hotel needs to be more transparent about the adjacent clubs with the booming music, the housekeeping staff needs better training and the only thing keeping this hotel from getting a better rating is elevating the service standards.
• chrishP3140OC (10/5): An Oasis in the heart of Tulum - Wow! The hotel staff is truly five star, everyone at the front desk, also Aldo, Axle, Ivan, Zosimo! It was truly relaxing and our private rooftop was literally icing on the cake. Their restaurant, Ziggy’s is one of the better around! The hotel is right in the middle of Tulum but like an island of calm! We are already planning our return.
• giuliastravels (10/5): Perfect beach holiday in Tulum - This place was paradise! If I could give it 6 stars I would. Perfect location, beautiful infrastructure, pristine beach, amazing food and the kindest warmest friendliest service you can imagine. Every morning William greeted us with our favourite breakfast on the beachfront terrace and every evening Rafael brought us the best cocktails for sundown. These two made us feel truly welcome and we would have loved to stay simply because of them. The room was beachfront and we saw the sun rise out of the water from our romantic baldachin bed. It was the perfect start to our Mexico holiday.
• palomagP752VL (10/5): Excellent experience, even on a cloudy day - We visited based on a recommendation from the concierge at the villa where we’re staying. Although it was a cloudy day, we still had a wonderful experience. There’s no doubt we’ll be coming back. Congratulations to the staff—Paloma, Ludmila, and Rafael provided outstanding service
• miguelpX3432BZ (10/5): Best stay ever !!! - We stayed in the Capricho room and we couldn’t be happier . Ana y Jose was the perfect venue for a wedding . The wedding planning team Cristal and Marcia where EXCELLENT, their customer service and experience made our wedding spectacular. Rafael and Maria where the most helpful waiter staff I’ve ever had , since day one they made sure to know me and my family and tended to us every day with the best service . Do yourself a favor and stay in Ana y Jose. We will come back !
• emmasY9760VI (10/5): Beautiful setting and lovely team - Ludmila and Paloma were such kind hosts, showing me to an excellent table on the beach. Great cocktails and lovely atmosphere!
• mariamA2406LF (10/5): Highly recommend - Beautiful hotel, very nice and helpful staff, good food, good not too loud music at the beach. All in all I highly recommend this beach club.
• Omar (7/5): -
• Marco (8/5): Great Location and Service, Room Needs Improvement - The location is excellent. Breakfast is abundant and very good. The valet parking service is convenient, with a great job done by George. We received a warm welcome from Melissa, who made us feel comfortable right away. The beach is beautiful, with excellent food and drink service. The bed sheets were slightly dirty. The room felt old and not well maintained. There were not enough power outlets or light points near the bed, and overall the room was quite dark. Additionally, the actual location of the standard room (Manglar 1 and 2) is not clearly represented: it is located in the building next to the reception and across the road, therefore farther from the beach.
• Stephan (7/5): Sehr schön, mit Einschränkungen - Gute Lage am Strand, sehr freundliches Personal. Relativ ärgerlich fand ich die Tatsache, dass das Zimmer nicht mit den Bildern in der Beschreibung überstimmt hat. Meine Nachfrage dazu wurde einfach nicht beantwortet. Das Restaurant ist für Frühstück und Kleinigkeiten okay. Ich habe einmal relativ schlecht und vollkommen überteuert zu Abend gegessen, dann nicht mehr.
• mzambran (10/5): One of the best beach clubs in Tulum - We come to Tulum every 3-4 months from the US and we’ve been to many of the beach clubs. Ana & Jose is one of the best beach clubs here. Extensive menu, great food and the service is awesome. We were served by Rafael and Lorenzo and they made our last day at the beach very special. 5/5 stars.
• G88XOdeannal (10/5): BEST SERVICE IN TULUM - AMAZING!!! Best service I have had in Tulum, worth every penny- Rafael and Lorenzo were like personal butlers to us. They were professional and so clean 🥰 10/10 we live here and have been almost everywhere- this is my new favorite for sure- also the food… omg 🤯
• sarahtB1630IJ (10/5): The Best Relaxation and Hospitality - We stayed here for 5 nights and it was wonderful. The staff and service was something we have not experienced in a long time (including our last stay at a Ritz). All the staff were friendly, accommodating and remembered everything! Extra time and care was put into cleaning our room. The location was great and was on such a gorgeous stretch of beach which was so peaceful and clean (and kept clean all day). The food and drinks were great and having breakfast included (without limitations) was lovely. If we go back to Tulum I would not stay anywhere else. It’s a reminder of how great service can be!
• Paradise596850 (10/5): Excellent place excellent service - Excellent place. Very good service. Everyone so friendly. Our morning breakfast crew William Maria Daniel. Always smiling. Plus housekeeping excellent service will definitely come back
• 491sairal (10/5): Best experience and even more amazing with kids! - We had the best time here the property is beautiful, but the service is what makes it stand out the most. Everyone working here is so helpful, our favourite was breakfast with William Maria and Daniel every day. They took such good care of us and we were staying here with my 11th month old. Having them prepare fresh food for him. Every day was great too, so we didn’t need access to a kitchen. We definitely stay here again, especially with kids :)
• delilakeb (10/5): Fantastic !! Beautiful all around !! - Absolutely fabulous !! The staff friendly and very pleasant !!! Pau & Melissa did their absolute best to make our stay memorable !! I will miss this place and can not wait to come back !! Thank you Ana y Jose 🙏🏾
• Stay31609283669 (10/5): Amazing place in Tulum - Hidden Gem in Tulum. The beach club is amazing. We have a great time. Ambience, food, drinks and the attention of the personnel who give an extra mile make our day very special, thanks to Paloma, Ludmila and Andres for their special attention and hospitality during our stay. We highly recommend this incredible place.
• 636lucerop (10/5): Awesome food and service - Andrés was a great, very professional and kind, be make me feel at home. Food was great! Meat was soft and tender, just perfect, they have a great chef:) Pet friendly
• _lvarorH198OX (10/5): Great afternoon at the beach club - Came here with my family and we had a really good time. Andres gave us a really nice service, he was friendly and took good care of us. Highly recommended!
• andreadmrg (10/5): Perfect time by the beach! - Really enjoyed having a delicious and fresh lunch and got to sunbathe at the beach! The staff was very helpful - Paloma and Ludmila made sure we had everything we needed.
• NicoleP4437 (6/5): Bed bugs!! - Bad bed bugs, the staff were amazing and the food was great but the bed bugs were bad! I would suggest checking before you stay
• Dane (3/5): Bed bugs - Wonderful staff and great food Bad bed bugs
• Ivona (7/5): - Hotel an einer guten Lage. Das Hotel stellt diverse Sachen wie Mückenschutz, After Sun Creme etc. zur Verfügung. Zudem hatten wir direkten Zugang zum Strand von unserem Hotelzimmer aus. Türe zur Badwanne bestanden lediglich aus Glastüren und waren nicht dicht. Führt dazu, dass diverse Insekten ins Hotelzimmer kriechen.
• susannnes2019 (10/5): Calm, Clean and Professional Boutique Hotel Experience - Ana y José delivered a consistently high standard throughout my stay. The property is well-maintained, the beach area is clean, and the atmosphere is calm compared to many other places in the Tulum hotel zone. Service was professional, and the staff communicated clearly and followed up quickly on requests. The room was clean, comfortable and properly prepared, with stable air-conditioning and reliable hot water. Food quality was solid, especially breakfast, and the beach service was efficient. Security presence is visible, and access control works as it should. Prices are high, but they match the level of service and location. This hotel stands out in an area where quality varies a lot. A dependable and well-run property. A real boutique hotel — Susanne, Norway
• Dreamer39927300694 (10/5): Great service - Exceptional service. Eduard and Andrés made our experience flawless—always attentive and ready to help. The location couldn’t be better. Highly recommended!”
• patsyg961 (10/5): Beach club, amazing service! - We enjoyed the beach club, so cute, great for pictures. Everyone has always been so fun and nice. Shoutout to Lorenzo and Rafael.. they took very good care of us!
• X9376JNahmada (10/5): I enjoy the beach so clean. And this hotel offer our best experience of Tulum. - Staff are very professional. Clean and great surface. This trip was our fifth time staying in this hotel I highly recommended.
• deonh168 (10/5): Amazing beach, service, and hotel!!! - We stayed at this hotel to attend a wedding, and we had an amazing time!!! The beach was gorgeous, the rooms were comfortable, and the staff were amazing! We especially appreciated Rafael and William, who went out of their way to make us feel at home! Thank you!!! You’re the best!!!!
• Sightseer694524 (10/5): Our Honeymoon Paradise - Everything at Ana y José was unbelievably pleasant. From the moment we arrived by car, George was incredibly welcoming and helpful. Our experience wouldn’t have been the same without Melisa and Paulina — such wonderful ladies who gave us so much support and great recommendations for local food and places to visit. The room, the beach, and the whole atmosphere felt like paradise for our honeymoon. A special final touch was Omar, the restaurant waiter, who made our evenings truly unforgettable.
• G5533STmariaf (10/5): The Beach Tulum Expected our expectations. - One of the best vacations we have ever been on. Words cannot describe the hospitality we received from every single staff member. They were kind, attentive and appreciative. The resort is absolutely gorgeous! Clean, relaxing and peaceful. The food was outstanding. Every bite and sip of every we had was 5 star! Fresh, flavorful, clean and delicious! The check-in staff was so welcoming and willing to help with anything. We never waiting for more than 20 seconds when we sent a request on What’s-app. Thank you Axle and Aldo for going above and beyond!!
• prconley14 (10/5): Ana y Jose never fails to provide a genuine, personalized, retreat from the real world. - Daniel and William took great care of us at every meal, going above and beyond at all times. Melissa was a shining star, helping to provide restaurant reviews (all wonderful!) and to check in daily on our stay. Her bright light and wonderful personality embodies the overall spirit of the people and the property. Ana y Jose is the best choice in all of Tulum playa! We will be back! The pleasure was ours! Thank you!!
• ShannCorrigan (10/5): Friendliest Staff makes you feel like Family - Everyone who works here are so so lovely and attentive. Pao and Melissa from concierge were responsive and so helpful. William, Daniel, Miguel, Maria at breakfast! Omar and Rafael on the beach and at dinner! It was a wonderful stay and an excellent location.
• Francisco Jose (10/5): El paraíso en Tulum - El trato al cliente Todo estuvo bien
• 153erikaz (10/5): Peaceful - Maria made the experience so much better for my husbands birthday! Will definitely be coming back to Ana y Jose! Service was phenomenal and everything turned out perfect!
• 433sylviad (10/5): Ana y Jose - A hidden gem! - We've had the pleasure of visiting Ana y Jose - as guests of the beach club, enjoying the peaceful atmosphere, wonderful breakfast & lunch. Everything is fresh & homemade. Maria is an excellent host, providing warm and friendly service. We recommend Ana y Jose to anyone looking for an authentic and enjoyable stay!
• Erick (9/5): Très bien - La chambre qui donnait sur la plage et l’accueil du personnel Rien

Photos