Lotte Hotel Guam
Location: 185 Gun Beach Road Tamuning Guam, Tumon, gu
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Beachfront Luxury
Stunning Views and Modern Amenities
The stylish rooms at Lotte Hotel Guam feature balconies with breathtaking water views, perfect for a relaxing stay. Each room is equipped with modern amenities such as free in-room WiFi, a flat-screen TV, and a refrigerator stocked with complimentary bottled water.
Diverse Dining Options
Indulge in a culinary journey at Lotte Hotel Guam with multiple dining options available. From the all-day buffet at La Seine Restaurant to tropical drinks at The Lounge & Deli with ocean views, there is something to satisfy every palate. Horizon Cafe offers a selection of sandwiches and snacks for a quick bite.
Family-Friendly Facilities
Families are sure to enjoy their stay at Lotte Hotel Guam with amenities catering to both adults and children. While adults can unwind at the fitness centre, children can have a blast at the playroom and dedicated swimming pool.
Experience luxury and comfort at Lotte Hotel Guam - book your stay now to create unforgettable memories.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Hot tub/Jacuzzi
- Car hire
- Currency exchange
- Non-smoking throughout
- Concierge service
- Heated pool
- Coffee Shop on site
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Sanitized tableware & silverware
- Process in place to check health of guests
- 24-hour security
- Happy hour
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free pool cabanas
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Clubhouse
- Reception hall
- Exercise/lap pool
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
Rooms Available
-
Ocean Front Club With One Beach Cabana Per 2 Nights
The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
-
Premier Bunk Bed Room
2 Twin Beds and 1 Twin Bunk Bed
Features a private balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
1.5 Night Midnight Check-Out
2 Double Beds
Features a private balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Pool Side Suite With Club Lounge Access
2 Double Beds
958-sq-foot room with a balcony
Club Level - Club Lounge access and internet access in the lounge
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Club level room
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Pool Side Suite with Club Lounge Access
2 Double Beds
Balcony with pool views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Deep soaking bathtub and separate shower
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Electric kettle
- Bidet
- Bottle of water
- Shampoo
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Premier Room (No View)
2 Twin Beds
592-sq-foot room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Partial Ocean Deluxe With One Beach Cabana Per 2 Nights
The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
-
Partial Ocean Premier with Kitchenette
This air-conditioned room offers a balcony, a flat-screen TV with cable channels, a refrigerator and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children (see Hotel Policies). Please note that the third guest will be accommodated on a roll-away bed for an additional charge. Children 12 years and older are required to book as an adult.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Stovetop
- Bidet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
-
Ocean Front Club with Club Lounge Access
This air-conditioned room offers a balcony, a tea and coffee making facilities, a refrigerator and a flat-screen TV with cable channels. This room offers a benefit that includes: Club lounge access with breakfast at La Seine Restaurant Afternoon tea and Happy hour at the Club Lounge.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Executive lounge access
- Tumble dryer
- Bidet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Free gym access
-
Ocean Front Deluxe
Located in the tower wing, this air-conditioned room offers a balcony, a flat-screen TV with cable channels, a refrigerator and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children. (see Hotel Policies). Please note that the third guest will be accommodated on a roll-away bed for an additional charge. Children 12 years and older are required to book as an adult.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Bidet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
-
Bread Barbershop Pool Side Club
This twin room has a balcony and bathrobe. This room offers a benefit that includes: Club lounge access with breakfast at La Seine Restaurant Afternoon tea and Happy hour at the Club Lounge.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Executive lounge access
- Tumble dryer
- Bidet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Free gym access
-
King or Twin Poolside Suite
This suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds. This room offers a benefit that includes: Club lounge access with breakfast at La Seine Restaurant Afternoon tea and Happy hour at the Club Lounge.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Bidet
- Linen
- Dining table
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Free gym access
-
Premier Bunk Bed Room (No View)
The unit has 3 beds.
Max Occupancy: 4 (3 Adults)
-
Pool Access Club with Club Lounge Access
The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
-
Partial Ocean Deluxe
This air-conditioned room offers a balcony, a flat-screen TV with cable channels, a refrigerator and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children (see Hotel Policies). Please note that the third guest will be accommodated on a roll-away bed for an additional charge. Children 12 years and older are required to book as an adult.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Bidet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
-
Family Suite 2 Bedroom with Kitchenette
This air-conditioned suite offers a balcony, a flat-screen TV with cable channels, a refrigerator and tea/coffee making facilities. The suite also offer 2 sparate bderooms with separate kitchenette and living room.
Max Occupancy: 7 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Stovetop
- Bidet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
-
[1.5 Day Midnight Check-Out] Ocean Front Deluxe
The spacious twin room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Bidet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
-
Ocean Front Deluxe With One Beach Cabana Per 2 Nights
The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
-
Island Premier Twin Room No View
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious twin room. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Tumble dryer
- Bidet
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
Guest Reviews
- MIZUKI (10/5): -
- leticia (10/5): Satisfied - Clean and comfortable Having hard time with the tv channels
- Marcy (10/5): -
- Farrell (9/5): -
- Masayo (7/5): -
- Bryan (9/5): FUN! - Next to the pool and easy access to the beach
- Yukuda (9/5): -
- Yeonsun (8/5): -
- CHIHARU (8/5): 部屋からの景色とプール、ビーチが最高 - とにかく景色が最高でした！日本語がわかるスタッフの方もいて、フロントもプールのスタッフさんも誰に何を聞いても親切でした。部屋も広くて清潔で快適でした。朝食ブッフェも美味しかった。インフィニティプールも素晴らしく、プールからすぐにビーチにアクセスできる点もよかったです。
- SEONGWON (8/5): - 바닷가에 위치 시설노후
- SATORU (7/5): ほぼ満足 - スタッフの印象が良かった ラウンジサービスで落ち着くことができた。 夜プールサイドで大騒ぎするグループがいた。注意してほしい。
- ryota (10/5): -
- MAMI (5/5): 立地は最高です。 - 清潔感は多少あり良かったです。 扉は壊れて、清掃はなかなかこないし、本当にひどいかな？と感じました。
- Taehyung (9/5): -
- JONGHO (8/5): -
- JONGHO (8/5): -
- Koutarou (9/5): -
- 範彦 (4/5): 普通でしたが色々の相合は早くしてくれた。 - ロケーションは良かった。
- Batbuyan (10/5): -
- Regzee (9/5): - The swimming pool was quite pleasant and the hotel was close to the beach and the employees was really nice and friendly Low expectations for the dinner
- JUNGHO (9/5): - 한국인 직원이 많이 있어서 아이와 여행하기 편했습니다. 노후된 시설과 투몬시내와의 거리
- SHINTARO (3/5): 部屋の広さとプールは良かったが、それ以外はあまり良くなかった。リピートはなしかな - 部屋が広くて良かった。 プールも広くて快適でした。 晩御飯のビュッフェで貝にあたり夫婦2人とも急性胃腸炎になりました。ホテルのフロントに一応伝えが特にリアクションなし。 現地の病院にかかったら二枚貝は食べない方が無難と言われました。 部屋が古い。 エアコンの音がうるさい。
- hiroe (5/5): クラブラウンジアクセスルームは、他のホテルの使い勝手が良い。 - ロビーが綺麗だった。 スターバックスがある。 ベッドの寝心地が良い。 景色が良い。 食事がおいしい。特にベーカリー 夜にプールサイドでアルコールサービスがある。 クラブラウンジアクセスの部屋を予約したが、 バスルームコンセントが通電しておらず、滞在中修繕されなかった。クローゼットが使いにくい。引き出しがない。 冷蔵庫の扉がきちんと閉まらない。 タオルがガサガサで、匂いがする。
- Veronica (9/5): -
- CHIATA (9/5): -
- Ma Aileen (8/5): - Location They don’t follow check in time, we checked in at 4:15pm instead of 3:00pm.
- Walker (8/5): -
- P (5/5): It could have been better. - The play port for kids on the 6th floor was the main reason for our stay there. My kids enjoyed that part of the stay the most. We had issues in our first room. Wifi and AC issues. We had to relocate to a different room in the middle of the night. Second room was moldy. We had to leave the balcony sliding door open to get the air circulating. We brought an air purifier to help the situation.
- Devera (3/5): -
- jusuk (8/5): -
- TOMOMI (9/5): -
- JEEMIN (4/5): -
- 민욱 (8/5): -
- Leona (8/5): Nice staycation - The atmosphere and the staff were helpful I loved everything
- bomyee (10/5): . - 서비스 시설 다 좋았어요 한국어 응대라서 편했어요 수영자유이용했는데 시설 깨끗하고 뷰 좋고 만족스러웠어요 제가 묵었던 방은 복도가 타일로 되어있었는데 물비린내같은 냄새가 조금나서 이동시 조금 불편했어요
- Aoki (5/5): - キッチンの設備があった 炊飯器などかあると書いてあったがなかった。 廊下とかの臭いが凄い。
- Trecosta (10/5): We thoroughly enjoyed our stay. Great view from our full-waterview room. - Great water view, nice gym and pool. Hot tub was not working. Buffet was too expensive for our taste, especially as we are not big eaters.
- JUNGMO (8/5): -
- Hitoshi (6/5): - 到着した時のスタッフは 良かったのですが 帰国の時のスタッフは ダメでしたね 残念です 施設が韓国的で ズサンなお風呂でした 最終日は シャワー水だけでした
- Jihwi (6/5): -
- joseph (4/5): - For the price, i wasnt impressed. I had to wait 45 minutes after my check-in time because my room wasnt ready. The internet was good, but the TV was small.
- YB (5/5): -
- CLARE (7/5): -
- Sooil (7/5): -
- antonia (10/5): - Nice very friendly
- Kamani (3/5): it wasnt worth the 400+ i spent for 2 nights. - the room looked beaten up and the sliding doors didnt even lock. bathroom looked beaten and had mildew.
- Nathan (10/5): Outstanding - Outstanding
- Martinie Josie (10/5): We would definitely go back - I like how the balcony was big and view was perfect. The spa in the hotel was perfect and the playground for my 4 year old was awesome Parking is far
- Danielle (7/5): -
- Esau (8/5): -
- ヒャン (8/5): - プールから海へのアクセスが良いので、両方楽しめてよい。 クラブラウンジ利用にしましたがご飯も美味しくて良かったです クラブラウンジ利用にしましたが、ティータイムがイマイチなのと、ティータイムでコーヒーマシーンが壊れていて飲めないという点が残念でした。
- SAEKA (3/5): 2度と泊まらない - 値段が安かった ホテルの一階のパンが美味しかった 部屋が汚い (風呂がカビだらけ、シーツはシミだらけ) ビーチに出るまで階段とか多すぎる インフィニティプール以外のプールが汚い キッズプールは汚過ぎて子供を入れれなかった
- JUN (5/5): 評判どおりではなかった - プールは良かった スタッフに笑顔がない、とくに韓国人と思われるスタッフ シャワーからお湯が出ず、フロントに対応を依頼しても、当日には治らず、翌日にもう一度フロントに申し入れして、やっと治った。
- Dalton (10/5): - Very relaxing environment.
- Sarnghui (10/5): -
- 林 (4/5): -
- Carl (5/5): No thrills in Guam. - Good location. Not helpful reception. Electric equipment didn’t work as O had problems withe the keys, plugs and more. Breakfast noisy and not so tasty.
- Keani (9/5): Great hotel for a getaway and great for families with small children!! - I like how they have multiple things to do, kids indoor playground, pool, and a walk to the beach. There is also a cafe shop, Starbucks, and you can enjoy breakfast right at the lobby with a great view. The pool was too cold for us to swim in.
- Mary Alinda (10/5): Great birthday weekend for my daughter 😊 - The availability of the facility and the food in the restaurant. None
- Iris (10/5): Exceptional -
- Christopher (9/5): Superb -
- Michael (9/5): Superb -
- Jose (6/5): - Strong smell of urine fronting the hotel from homeless people in the area which could have been easily flushed daily by hotel but was not. Not a pleasant first impression.
- Marielle (8/5): - Everything was great but the shower did not have hot water.
- Ari (9/5): Superb -
- Sean (8/5): Very good -
- Frances (10/5): Exceptional -
- Frances (10/5): Exceptional -
- Frances (10/5): Exceptional -
- jcM7348LP (2/5): Awful Father's day brunch 2025 - Father's day brunch was terrible. Food was all cold, lobster station was kinda hidden, lobster was tough like rubber, poor service. Never again I'll I eat at lotte Guam.
- Lee (9/5): Superb - The pool area The smell of the island wing area
- Min A (6/5): - A bit outdated
- Yuna (10/5): - 아이와 함께하는 여행으로 더할나위없이 좋았습니다. 프론트에 한국인 직원분이 계셔서 요청드릴때 넘 편하고 응대도 친절해서 정말 좋았습니다.
- Angelica (7/5): Good -
- Don (10/5): Exceptional -
- Romulus (8/5): - Good
- Ramona (10/5): - We enjoyed our stay
- Rodney (10/5): - I love the location, the property and the staff were awesome. Good food, room rates are good we can walk everywhere cause everything is near. Parking was okay, cause we have to park across the street from the hotel so it’s kind of risky especially at night, there are risky drivers around the island so you’ll never know.
- Johnathon (7/5): Good -
- William (8/5): Very pleasant however brief it was - View, location, services. Beds were a little stiff and was a little pricey ( not very), neighboring hotel was too loud at night.
- Lean (10/5): Helpful staff, close to the beach, had on site playground that the kids enjoyed - Staff were extremely helpful Some facilities could’ve been updated
- Andrew (4/5): The staff were very helpful, other than that, the sower head in the main shower was moldy and had no switch or handle to - Location A/C was not working properly, shower had mold on the shower head.
- arion (10/5): - .
- Brittney (10/5): - Great breakfast and friendly staff!
- Verified traveler (10/5): - Experience was amazing.
- Christopher (4/5): - Stains on furniture cushions. Trash on bathroom floor. Stains on bathrobe and towels. Internet was bad.
- Maria (9/5): best place to stay with children - Everything was perfect, the view is beautiful and beach is close.
- Sangsu (9/5): Superb - happy hour in lounge breakfast
- Yuya (8/5): Very good -
- Anthony (10/5): Exceptional -
- Kwon (10/5): Exceptional -
- Alan (7/5): Good - The WiFi is horrible
- Jack (10/5): Exceptional -
- Reyes (5/5): Passable - love the breakfast and pool view was amazing Checking in to the hotel was terrible, the front desk lady was rude and said I could not check in to my room with out my boyfriend there but the reservation name was changed prior and kept asking for his information and kept interrupting me when I was on the phone with my boyfriend and being really rude. The next day we figured that out AC was not working bc it was extremely hot in the room it was 25 Celsius from check in till 1700 the next day they had sent 2 engeneering people in a span of 4 hrs. talked to same rude lady that check me in and i told her that my AC is still isnt working her response was "what do you want me to do about it?" and finally talked to decent filipina lady on the desk and she made sure we got moved to a different room
- Contreras (8/5): Very good - The fact that the bathroom door didn’t lock was a little weird to me
- John (10/5): - Clean and quiet, even with as many people there. Nice pool and easy beach access.
- Marco (2/5): I won't go back - The view is stunning. Direct access to the beach. Nice swimming pool. It is totally Korean oriented: it is hard to find international food. Dinner quits at 7pm and at 645 people are already invited to leave. the pool bar quits at 5 (or 6?) and we cannot enjoy the stunning view while drinking something. It is not meant for international people, only korean.
- Ivan (8/5): Perfect stay in Tumon bay! - The hotel is right on Tumon bay and has its own access to the beach. The fact the hotel is at one end of the bay means that you don't find a lot of people walking by. Excellent snorkelling and fine white sands. Perfect spot for a family holiday. The hotel has great features for kids too. A playground and a dedicated kids pool! Super! Our oceanfront view room was a stunner! Big spacious room and bathroom. We booked for full package and found out that dinner buffet would close down at 7pm ( though we had been turned down at 6.45 also!). This really doesn't help and does not allow to enjoy a sunset outside at the beach as you need to dash back to the hotel to try and have an early dinner. Breakfast buffet is 80% Korean food.....not a great selection of fruit either. For an international hotel we'd expect more options for a continental breakfast. Bar closes at 8 pm and it is impossible to enjoy a beer after that time.
- San (10/5): Exceptional -
- Onon (5/5): Passable -
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