The Country Lodge Hotel
Location: Hs 51 Hillstation, Freetown, sl
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
The Country Lodge Hotel in Freetown offers a range of luxurious amenities for a relaxing stay. From the outdoor pool and tennis court to the fitness centre and onsite restaurant, guests can indulge in comfort and leisure throughout their visit.
Modern Comforts
Each unit at the hotel is equipped with modern comforts such as a flat-screen TV, air conditioning, and a private balcony. The free Wi-Fi access allows guests to stay connected, while the 24-hour front desk ensures all needs are met promptly.
Convenient Location
Conveniently located just 30 km from Lungi International Airport, The Country Lodge Hotel provides ease of travel for guests. With free private parking on site and the option for airport shuttle arrangements, your stay is not only luxurious but also hassle-free.
Experience luxury and convenience at The Country Lodge Hotel - book your stay now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 01:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Currency exchange
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Public transport tickets
- Evening entertainment
- Baby safety gates
- Entertainment staff
- Outdoor furniture
- Fruits
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Aerobics
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Golfing on site
- Playground on site
- Tennis lessons on site
- Self parking (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Fishing nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double Room
1 King Bed OR 1 Queen Bed
484-sq-foot room, balcony with ocean and mountain views
Internet - Free WiFi and wired internet access
Entertainment - Smart television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
Practical - Iron/ironing board, single sofa bed, and safe; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Sofa bed
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Smoking
- Bedsheets provided
- Smart TV
- Champagne service
- Window screens
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Energy-saving switches
-
Superior Suite
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and bathrobes. The air-conditioned suite provides a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Lockers
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Single Room
Featuring a sea view, this room offers a balcony and a seating area. The private bathroom is fitted with shower.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Lockers
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double Room
The spacious double room provides air conditioning, a seating area, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Lockers
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Double Room
The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Lockers
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite
This spacious suite is consisted of of 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Lockers
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Suite
This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Featuring a balcony with sea views, this suite also provides a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Lockers
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room
The spacious twin room features air conditioning, a seating area, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Lockers
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Omar (3/5): -
- Betty (9/5): Excellent - A wide variety of different types of food for breakfast. The stairs.
- Francois (8/5): -
- Jattu Trading (6/5): - BREAK FAST WAS GREAT NODDLES
- Ramprasad (10/5): - Hotel room is great especially Sanjay the manager is exceptionally knowledgeable and good at customer service.
- Andreas Berge (4/5): -
- Nadine (9/5): -
- Jonathan (9/5): -
- Bruno (10/5): -
- 079d74120ee8713da28b21077986f913 (5/5): Waarschijnlijk één van de beste opties in de stad. Maar zeker geen prijs kwaliteit - Uitzicht
Restaurant
Zwembad Personeel niet vriendelijk
Slechte kamer (één van beide was beneden alle niveau)
- 50f4336af25d708d886ab256010fbcde (10/5): - Everything about the hotel The serenity, staffs, manager, Eddy is amazing. Everybody that made the hotel function
- 548e0295460e724014eb157d78f285d0 (8/5): -
- MAGALIE (8/5): - La qualité de service du personnel et sa gentillesse. Piscine privatisée pour le dimanche de Pâques, pas d’accès possible ce jour là sur un séjour de 4 jours
- Daniel (10/5): Stayed there 3 consecutive times in three visits. All stay longer than 2 weeks. That speaks for itself.. - The ambience. Location. Cleanliness. But most is the staff. They’re exceptionally friendly and great. Nothing springs to mind..
- Paul (9/5): -
- O.Y (8/5): -
- Anne Dirk (8/5): - Really nice location on top of the hill and great service and good food.
- Elena (9/5): Vista mozzafiato - La gentilezza e la disponibilità di tutto lo staff. La terrazza con piscina e la vista sono davvero incantevoli. La colazione varia e abbondante. Alcuni piccoli particolari della stanza potrebbero essere più curati, ad esempio il frigobar aveva lo sportello molto arrugginito e non era molto invitante.
- Miklos (9/5): -
- Mamadou (8/5): Correct! - La chambre est confortable avec une vue sur l’extérieur via une terrasse accessible et équipée Le restaurant ne proposait pas de buffet tout était à la carte. Pas d’ouverture spéciale ramadan pendant la nuit pour les clients qui jeûnent. Un petit plat leur est remis en guise compensation la nuit et il faut se signaler au risque de ne pas en bénéficier.
- Miklos (10/5): -
- Miklos (10/5): -
- Miklos (10/5): -
- Paul Jesse (10/5): Great moment - The room was clean and spacious
- Zainoul Abidine (6/5): Bonne - Oui Parfait meilleur
- Ulberic (9/5): - Un havre de paix. Pratique pour les déplacements et des menus délicieux.
Personnel accueillant. Mention spécial au responsable du restaurant. Attitude de certaines serveurs.
- Sara (5/5): -
- Erika (9/5): -
- Danny (7/5): De kwaliteit van de keuken maakt alles goed. - De keuken en de hygiëne.
Het uitstekend getraind personeel van India De lokale personeelsleden zijn te nonchalant en niet genoeg klantvriendelijk.
- Sarah (10/5): A 'Home away from Home' in Freetown - Country Lodge is such a stunning and welcoming place to stay in Freetown. The rooms are air conditions, WiFi is secure, beds are comfortable and the view is incredible.
Hack tip: James makes incredible cocktails, so make sure to order one!
- Ahraz (10/5): -
- Laura (7/5): Secondo viaggio a Freetown - Ottima posizione
Upgrade della camera gratuito
Personale disponibile e gentile La colazione migliorabile
Tempi di attesa al ristorante un po’ lunghi
- Ayodele (9/5): -
- Edward (8/5): -
- William (10/5): -
- William (10/5): -
- Eleonora Maria (7/5): - Very beautiful view of the city, the Manager Fatmata was very welcoming and undestanding The hotel should work a bit on infrastructure maintenance
- Mamasao (10/5): -
- DiLeo (10/5): - I love staying at the Country Lodge. It's always consistently good!
- Gavin (8/5): Very Professional & Helpful Staff ... And ... WHAT AN INCREDIBLE VIEW!! :) - The pool is AMAZING - huge and very very clean! A most welcome treat to come back to after a hot busy day out and about on tour in the city. The restaurant food is good (I would have LOVED to see some local dishes given some modern twists, maybe rather than all the pages of Japanese choices?) ... And the view is worthy of one or two cocktails afterwards, just to give yo time to soak it all in! But I think the best thing could be the professional and attentiveness of all the staff, from Housekeeping to waiters and bar staff, to managers who help with tour and transport needs, they are a great and very friendly team! Thanks for a lovely stay! As mentioned - why not replace (at least) a few of the Japanese choices on the menu with new exciting takes on local favourites - like Plasas!? :0
- Abdul Baasit (8/5): - I liked the city view, the breakfast was great, and the reception staff were helpful.
- Dr. Mark (7/5): -
- Sean.Shweaung (6/5): Mixed Experience - The facility setup and environment were great and the scenery from the restaurant was simply beautiful. Renovation seems to have been made and the room became clean and nice. A front staff listened to my points and was trying to sincerely respond to them. There were many points to be addressed.
1. The 45 m² room that saw on the Booking.com website and I booked "did not" exist so I was put into the 35 m² room. Nothing was mentioned at the time of check-in.
2. There was no chain lock from inside.
3. Someone entered into my room in the middle of the night. S/he opened the door and just closed as far as I heard the sound.
4. The desk was so high and the chair did not match the hight of the desk.
5. The electrical outlet (socket) was inconveniently located. It was located just under the top board of the table. No outlet was located on the desk.
6. Lavatory basin (pan) was located so close to the wall and it was very tight.
7. The refrigerator was very old and water was leaking.
8. A safety box was equipped but was not fixed to the shelf. Anyone can remove from the room and take it away.
9. Staff at the breakfast neither checked my room number, nor guided me to the table. They were busy chatting among themselves. That was the worst breakfast experience I ever had this year.
10. The quality of the breakfast degraded compared to the one provided at the same hotel few years back.
- Mamadi (10/5): -
- Rune (7/5): -
- Mykhailo (8/5): -
- Kwang-Yung (6/5): -
- Jacob (10/5): -
- Cees (9/5): -
- Amadu (8/5): - The food
- Newton (5/5): -
- Mister (10/5): - Vista atendimento limpeza prestatividade
- Bah (8/5): - The location offered a wonderful view of the city, and it was also very peaceful. Furthermore, the breakfast was delightful. The property would benefit from scheduled maintenance.
- Marc (10/5): great views! - yes
- Vennessa (10/5): -
- Diallo (7/5): Trop de moustiques - La nourriture Les moustiques
- Simon Jowett (8/5): Good place to stay in Freetown - It was really nice to be welcomed back by the staff. The room was really spacious and the bed very comfortable. Nice and quiet too. Great selection at breakfast. The hill top location gives great views.
- Tsiory Hyacinthe (7/5): Good stay - Peace CR
- Ahmad (8/5): -
- Laura (7/5): Prima volta in Sierra Leone - Camere spaziose
Colazione molto varia con prodotti sia dolci che salati
Personale gentile Non abbiamo usufruito della piscina perché non era periodo
- Mamadou (10/5): Exceptional -
- Francis (10/5): Exceptional - The staff were very good, food excellent and everything Music
- Mariama (8/5): Very good -
- Muhammad (8/5): Very good -
- Martina (8/5): Very good -
- Bryan (8/5): - Upon check-in. The receptionist could not location my reservation that was booked through expedia, and this further delayed us getting to our room. I had to dig into my email and find confirmation, and do all kind of screenshots and forward to this email address. It was too much. They took what was sent and allowed me to proceed.
The room was great and spacious with incredible views overlooking the town and sea. Balcony area was cool also. No complaints about the room. Nice size TV, comfy bed, comfy pillows. The shower is not fully enclosed, so water does get all over the flow. I didnt like that, as I'm used to fully enclosed shower. The hotel provided complimentary breakfast, which we enjoyed.
Lunch and dinner were not complimentary, and the food was definitely overpriced. I had no staff issues, and enjoyed seeing the very attractive servers they have. All of them were beautiful. I didn't get to access the pool or fitness center due to personal schedule, but will definitely come back and enjoy all in full.
Checking out was a headache also. Once again it took way longer than it should've, as it held up the awaiting taxi driver, and we also missed the ferry due to this unexplained delay. Please do better with the check-in and check-out process so that they are speedy.
I will recommend printing out your confirmation and bringing it with you to show in person to speed things up. They didn't email/call me to confirm that my room was set prior to official check in.
- Muna (9/5): Superb -
- Isaac (4/5): Disappointing -
- 914michellej2014 (2/5): Disappointing - Was here for lunch with my son (6) and my cousin on Tuesday 22nd April - ordered 2 tiger prawn mains and a pizza and diverse dumplings for starters..20 minutes in..we get told there’s ‘ no pizza available at this time…’ - my son’s disappointed but okay…we’d take regular fries for him.. 40 minutes in, the starters arrive.. were okay, nothing to write home about.. after another 10 minutes, we get the mains and M’s fries - the fried rice side my cousin ordered came out as fries..but ok…he said ok… My son had 3 fries and refused to eat anymore..- he said it tasted bad..I tried one of his fries - it tasted bad ( and I’m putting it mildly) - soggy and like it was fried in candle wax at a low temperature. We had to send it back- we got a better portion of fries afterwards..the tiger prawns were grilled to toughness and dry, the rice lacked salt and was hard - all in all the worst meal I had in my 2 week stay this time around. The view, as always, was stunning..the flies irritated us during our meal..the incense burned at our table, meant to discourage them, wasn’t up to the job. The bill for lunch was 113$ ( we drank a large bottle of water…regular water, not Perrier..) - I gave them 120$ and told them to keep the change. The toilets were clean. I’ve been to county lodge several times before this and it is not what it once was..; they need to tread carefully… this experience was unacceptable and word gets around.
- Imad (10/5): Exceptional -
- Natalie (5/5): The room was below the eating area which was loud every morning during the breakfast. - The staff was friendly and accommodating. Breakfast options were limited, same everyday. Looks like they put out leftover dinner for breakfast. Ex penne and rice. A few forks and cups on the table were dirty. The milk for the coffee was spoiled. The water did not go all the way down in the shower.
- Lucas (8/5): Very good -
- Global608154 (2/5): Avoid! - Hotel with a terrace restaurant overlooking city/ocean. Our reservation was mishandled and we got an awful room (room 202) on the second basement with a view to a backyard with rubble and LPG tanks. The room had no hot water; the phone was not working, the balcony door and its grill could not be locked, the entrance door's handle was shoddy and could not be secured from the inside, the bathroom ventilation hatch looked onto the main hotel corridor, the shower area was dirty and stained with sealant also flooding the rest of the bathroom. During the second day we went from no hot water to no water at all without warning. The stench of drain pipes invaded the corridors and the room. The corridor and staircases were filthy with wet muddy footsteps. Only when you complain vehemently do they exchange our twin room for two separate rooms as no other twin rooms were available.
In one second room the safety box was not working and the air-conditioner leaked into the balcony. In the other, the TV remote control had no batteries and the bathroom floor was dirty.
I asked for a drink as compensation and they sent a can of cola to the room.
Even those rooms which are OK have maintenance and housekeeping issues.
Low safety: entry doors cannot be secured from inside. In my first room balcony door and its grill could not be locked. What a place!
- Oliver (8/5): Very good -
- Kevin (7/5): Good -
- Gianluca (8/5): Very nice accomodation in Freetown with great view over the bay - Beautiful location on top of a hill with sea and city view. Nice pool and very courtesy staff. Restaurant is very good Wifi is really slow, especially if you need to work.
- William (10/5): Great staff, good accommodation - The staff very helpful and friendly .
The views over Freetown NA
- Hans (10/5): - The property is well kept clean .The managers and staff are very polite will like to visits again
- Elaine (9/5): Amazing! Will definitely stay there again - The room, the food was amazing!! I loved the view and the workers were very friendly and helpful. I and my Fiancée had an amazing time for his birthday treat. I loved everything about the hotel.
- Davin (6/5): This facility is above average compared to the rest of the facilities freetown offers. The pool was - Breakfast was good.
Pool was nice and clean
Gym was good
Staff was excelllent Room was not that good with aircon leaking and not well maintained
Tennis court was not operating
Visa Card facility dont work
Food prices extremely high
- Delawese (10/5): Exceptional -
- MFMarco (10/5): wonderful views! and service! - Historical location at Hill station, immortalized by Graham Greene as the “bright electric Hill Station.” when he was posted here as a spy during ww2. Hotel has wonderful sunset views. Great rooms, good food, service and a lovely swimming pool. 24hr power and water.
- Shota (6/5): Pleasant -
- C4758DTdanielh (10/5): Great hotel experience - Spent 10 days in this wonderful hotel, we loved the hotel quiet location, with a great view of both the city and sea . The staff and management are very friendly, helpful and polite. The junior suite was very spacious and comfortable. We always looked forward to the buffet breakfast which had a great variety of both African and intercontinental dishes.
- Daniel (10/5): Exceptional great hotel experience - The hotel has recently undertaken a total renovation, which has given the hotel a great look. The roomshave been updated and looks great.The staff are amazing, very friendly, and helpful. Customer service at its best comparable, if not better than a few places in the UK where l reside. It was also very nice to see John the general manager of the hotel interacting with the hotel guests asking for improvement feedback. I was also impressed with the cleanliness standards, l observed both day and night cleaning was consistently by carried out by a group of staff. I also loved the hotel location on a hill next to the president residence overlooking the city and the sea. Both day and night, l admired the beautiful view of Freetown and the sea. The hotel has a great restaurant, and l enjoyed the buffet breakfast with a great variety of both African and intercontinental menus to choose from.
Normally, l don't eat lauch or dinner at hotels l stay in, but at this hotel due to the great quality, variety and great tasing menu l changed that. My wife is normally a food critic was highly impressed and gave them her thumps up. Nothing, my observation from my previous stay 2 years ago, have all been addressed
- Javier (9/5): Superb -
- Harding (7/5): Good -
- V3562BHnancya (8/5): “Stunning Views and Warm Hospitality at Country Lodge Hotel in Freetown” - The Country Lodge Hotel in Freetown is a fantastic place to stay! The views are absolutely breathtaking – from the hotel, you get an exceptional panorama of the city as well as a stunning ocean view that’s perfect for relaxing and taking in the beauty of Freetown. The food was delicious, with a nice variety of dishes that were always fresh and flavorful. The staff and management went above and beyond to make my stay comfortable and enjoyable; they were incredibly friendly, attentive, and always ready to help with any need. I highly recommend Country Lodge Hotel for anyone looking for a beautiful, welcoming place to stay in Freetown.
- georgeaJ6310LI (10/5): Beautiful Hill Views, Great Food, Excellent Management - Had a two week conference at this hotel and I enjoyed their breakfast options. They had a good combination of local and continental dishes which were exciting to try. But I have to give special credit to the manager, Raj. He was attentive to our needs, ready to assist with anything and ensured that we had the smoothest experience. Huge thanks!
- Christelle (6/5): Pleasant -
- Javier (8/5): Very good -
- Maximilian (8/5): Very good - The staff is absolutely amazing! Everyone is extremely friendly and welcoming, be it the manager or the waiter/waitress.
The gym is probably the best hotel gym I’ve ever experienced! Most parts of the hotel could need some renorvations.
- Verified traveler (6/5): I would like to express my disappointment - It was wonderful to be back in Sierra Leone, and given your hotel's reputation, I was excited to stay here. However, I was surprised to find both the hotel and restaurant rather empty.
I was also disappointed that the breakfast menu was almost identical for the entire week, perhaps due to the low occupancy. Other hotels in the city, even with fewer options, make an effort to change the menu daily.
I was also surprised to be asked for a card charge at checkout, which is something I have not experienced at other hotels.
The reception staff did not always seem to prioritize customer service, as they were sometimes seen eating snacks or using their phones at the counter.
Additionally, the Wi-Fi was weaker than expected.
The restaurant manager was very friendly and helpful.
Overall, I was disappointed with my stay as it did not meet my expectations. I hope these issues can be addressed in the future.
- Fungisai (6/5): Pleasant -
- Fungisai (6/5): Pleasant -
- Leonard (8/5): Very good -
- Lina (5/5): Passable -
- Simon (8/5): Quiet Safe Location with Good Views - Nice location overlooking Freetown and the ocean. Quiet hotel with a nice breakfast. Internet is good too.
- Tamba (9/5): The place is very comfortable to stay - Customer service was very good I arrived at the hotel on one of the days during heavy rainfall; one of the staff was standing inside, but he was not initiative enough to bring an umbrella outside to help me work out of my car. I was held up in the car for a while. I wasn't happy with this.
- Jofrede (8/5): Very good -
Photos