NYAH Key West - Adults Only

Name: NYAH Key West - Adults Only
Address: 420 Margaret Street, Key West, Florida, 33040, Key West, US

Location: 420 Margaret Street, Key West, Florida, 33040, Key West, US

Star Rating: 3 Stars

Property Type: Guest houses

About this Property

Escape to the vibrant charm of NYAH Key West - Adults Only, where relaxation meets adventure in the heart of Key West.

Unwind in Luxury
Dive into one of our 3 outdoor swimming pools, perfect for soaking up the sun or enjoying a refreshing dip. Each of our 35 air-conditioned rooms is designed for your ultimate comfort, featuring flat-screen televisions and modern amenities.

Savor Delightful Moments
Start your day right with a complimentary continental breakfast served daily, and later, grab a bite at our snack bar/deli. Wind down at our bar/lounge with a drink that hits the spot after a day of exploration.

Explore the Best of Key West
Located just minutes from iconic spots like Duval Street and Mallory Square, your adventure awaits right outside our door.

Book your unforgettable stay at NYAH Key West today!

Important Information

Children 18 years old and younger are not permitted at this adults-only property.
Contactless check-out is available.

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Free breakfast
Boat tours nearby
Parasailing nearby
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Heated pool
ATM/banking
Golfing nearby
Snorkeling nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Television in common areas
Scooter/moped rentals nearby
Free breakfast
Multilingual staff
Parasailing nearby
Skydiving nearby
Ecotours nearby
Golf lessons available nearby
Tours/ticket assistance
Snack bar/deli
Rooftop terrace
Pool sun loungers
Beach towels
Boat tours nearby
Free continental breakfast
Water dispenser
Pool hoist on site

Rooms Available

NYAH Cottage 1 King Bed

1 King Bed
150 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Room 5 Single Beds

5 Twin Beds
269-sq-foot room with pool views

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
Single Bed in Women Only Shared Dormitory ADULT ONLY Stair access required

1 Twin Bunk Bed
175 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Shared accommodation
- Bedsheets provided
- Local maps
NYAH Private Room 1 King and 4 Single Beds

1 King Bed and 4 Twin Beds
280-sq-foot room with garden views

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Loft 1 King and 2 Single Beds

1 King Bed and 2 Twin Beds
258 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Room 3 Single Beds

3 Twin Beds
398 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Owner's Suite 1 King and 4 Single Beds

1 King Bed and 2 Large Twin Bunk Beds
484 sq feet

Layout - 2 bedrooms
Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Room 2 Single Beds

1 Twin Bunk Bed
150 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
Single Bed in Mixed Shared Dormitory ADULT ONLY Stair access required

1 Twin Bunk Bed
175 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Shared accommodation
- Bedsheets provided
- Local maps
NYAH Private Balcony Room 6 Single Beds

6 Twin Beds
312-sq-foot individually decorated room with a balcony

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Room 4 Single Beds

4 Twin Beds
193 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Room 1 King and 2 Single Beds

1 King Bed and 2 Twin Beds
193 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Room 6 Single Beds

6 Twin Beds
258 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Loft 1 King and 1 Queen

1 King Bed and 1 Queen Bed
290 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Bedsheets provided
- Local maps
NYAH Private Room 4 Single Beds, Accessible

2 Large Twin Bunk Beds
200 sq feet

Entertainment - 46-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Wheelchair accessible
- Daily housekeeping
- Bedsheets provided
- Bathroom grab bars
- Local maps
- Portable bathtub seat
- Low-height counters/sink
- Low-height bed
- Shower grab bar
- Wheelchair-width doorways

Guest Reviews

SnappleSpice (10/5): Perfect Group Spot - I stayed in a private room shared by myself and 4 close friends (including my wife) and it was the perfect way to experience Key West! The area is very expensive and this was definitely the best option for our group in terms of price. The room itself was small but had everything we needed (including lockers for each of us to keep our stuff out of each others’ way) and was comfortable enough for being a hostel. The room did consistently feel very damp, which was the only downside (anything wet stayed wet if left indoors). My wife and I shared a king bed while everyone else had a twin (bunk beds). My side of the king bed did not have an outlet, but all of the other sleeping areas did. Our room did have a private bathroom, but sharing with five people is a challenge! Luckily there is a public bathroom near the pool and also one by the lobby. The public areas were perfect! Very large open spaces in the middle of all the connecting buildings. There were four pools: two large unheated pools, one small heated pool, and one hot tub. We used them a few times and it was a hit or miss on the cleanliness (there was definitely a good amount of hair in the heated pool during the early morning hours after a night of people hanging out in it). The bar had some of the cheapest drinks I’ve seen in a long time! The indoor and outdoor seating areas were also spacious and well kept. There is a rooftop area you can get to by climbing multiple flights of steps. The location is perfect! We walked everywhere, including to Duval Street on NYE. We had a rental car but there was no available parking at the hostel. We drove just a couple of blocks away to a large paid parking lot, paid (in cash, left in an envelope!) for a few nights, and left the car there for our entire stay.
814brendyns (10/5): Amazing and beautiful hidden gem - Went to Nyah on 420 Margret. Was a last minute book and was blown away with how beautiful it was. Stayed one night and had one of the best trips of my life. Service was great breakfast was great front desk lady worked really hard an was excellent at her service. Me and my brother went pizza and bar hopping and came back to 4 pools and beautiful views. Will definitely be coming back here again!
betti14 (8/5): Safe and clean - quiet location and good common areas - This is a decent place for the price, quiet location, yet somewhat walkable to Duval St. 24 staff is what sold me since I was coming in late at night. The amenities were great, nice pool options, hot tub, 24 hour coffee and water, basic continental breakfast, bike rentals.The staff were welcoming. The rooms could use a little maintenance but the beds were clean and comfortable. The private room I got was great for one night for the $200 I paid (including resort fee). I think it's more a place for groups and hostelers, but I felt safe and comfortable solo, and I would stay again here for a short stay.
darkod2026 (10/5): Perfect for single traveller - Very friendly staff, very clean rooms and bath and extremely good location. Even free parking was possible blocks away
daleepoffaithj (10/5): Neilam is Simply the best at THE BEST Hostel of Key West NYAH - I had just moved my life to the Keys and had a lot of luggage when I checked in and Nelson never blinked an eye he was polite sweet and helpful with such warmth .these days customer service with kindness and care is super rare and Nelson was that rare gem that was so kind friendly and helpful his presence is very calming he allowed me to have all my bags there as I figured out where storage was located in key West he never showed any annoyance for all of my going back and forth as I needed things from my bag . I stayed for 4days until my boat was ready for me and every day he was consistently friendly patient and kind . He moved forward to another State while I was still there I had to gift him a pyramid necklace of healing stones he truly made my arrival in Key West and NYAH super special I will always be grateful you chose him to represent your Hostel he’s truly the best of the best of your team and is the most friendly of all of your staff . Jessie is the only one that seems to not be friendly but he does what’s required and keeps it moving . The rest are professional and get you checked in but Neilam was friendly with his heart and made me feel truly welcomed I hope you find another person that has that natural ability to see the people and respond with human kindness like he did for now that’s gone I still stay I love the property when winds are too high to get to boat but the warmth has left the front desk for sure I love the property the amenities the location it’s the best hostel of Key West in my opinion Neila
Ray (8/5): - Very enjoyable stay. Couple of issues. Shower valve not operating properly and very little hot water at shower. No place in room to sit nor tables for luggage, etc. Very awkward. Virtually no parking without walking for blocks. I am handicapped and this was never mentioned! Otherwise a nice facility.
John (10/5): - Everyone was very friendly and the room was clean with cold AC. Overall great little getaway.
Paige (8/5): - We ended up here after we made a mistake with our planned honeymoon hotel. But it was under priced compared to a lot of others on a Friday, last minute. It is a hostel style even if you get a king room, so there are multiple beds and maybe a working tv, but not much else. One side table and mini fridge which was a good size. Definitely needs an upgrade but was cozy and spent most time out in the nice pool areas. Ohh Best bed ever! (Soft)
Snow (10/5): - I love the hot tub!!
Katrina (10/5): - Staff was excellent!
261oswaldoc (10/5): Excellent - Staff friendly, Jeremias did good job, Nice location. Very close all activities at Key West. We will come back. Thanks!
Javier (10/5): - We have been staying at this hotel in Key West for many years and always have a good experience. The prices are great too!
joanna (10/5): - We had an amazing time at this property. We were a group of 4 so we had the entire room to ourselves. Rooms were spacious and clean. Had lockers u can store all your stuff in. There were three pools and a jacuzzi. Everytime we stepped out the door we met some new awesome people , the vibe was amazing. They offer complimentary breakfast if you can make it that early lol we were just getting in at 6 am so that wasn’t really an option for us. Duval street is walking distance and there are plenty of restaurants along the way. Had an amazing time cant wait to go back. Thanks Nyah for making our girls trip epic
Oneida (10/5): - The staff was helpful and polite. Loved the hot tub and pool.
Priscilla L (10/5): - A great spot to stay at a great price. Many more amenities than you would expect for the price. Close to the
Kim (10/5): - Neilam is very kind and friendly .
Ty (10/5): - Nothing bad to say
Joshua (8/5): - Property is great. Staff seems inconvenienced by guests at check in. Drink are not available to go on room
Ricardo (10/5): - Was very nice n quiet. Girl at the check in counter was very nice n super helpful. Needed replacement key first night thinking i lost it. N she helped me out. Next morning original key was in my pocket, lol. Drinking creeps on you in key west. Anyways, i enjoyed my stay, great spot.
scott (10/5): - Had a great time in Key West as usual. Great value staying at NYAH. Staff was very friendly:-). We will stay there again:-)
Gina (10/5): My new go-to in KW - I love it here.
Yohandra (6/5): - It's a nice but old property. The rooms aren't clean; they're old, and the bathrooms are dirty and musty. You can feel everything, whether they close or open a door in the room next door. The old mattresses leave you with back pain. There's no parking, so you have a hard time finding a spot. The beds are personal bunk beds, and the app doesn't make it clear when you're going to make a reservation.
Lucas Anthony (2/5): - trash
Verified traveler (4/5): One and done. - No hot water, faulty sink fixture, multiple broken lights…overall room was run-down and in dire need of TLC. Very disappointed…no return visit to NYAH.
Spencer (10/5): - Great location and service.
Sharecio (2/5): - One’s not impressed. We checked in late after a 7 hr drive, not welcoming. Staff not courteous during check out. No parking accommodations got a $55 ticket for parking. Would not stay here again more for older couples not our age.
Companion37955453892 (10/5): Key West Trip - We were taking Mom on a last party on Duval Street. The location was good. Prices nice. Breakfast does not include waffles, but that is on me for not reaching out ahead of time. Despite that, breakfast was good. As it was short notice I could not book a ground floor room for 3 people soon enough, so we did have a room on the third floor. I wanted beds for all of us and the third floor was the only opportunity that weekend. Overall a good experience and I will do it again.
Sathwik (10/5): - Just be careful on how much resort fee they charge. Rest all went well.
missmabeltravels (10/5): A very nice place to take it all in - I always felt very welcome here, it was the first place I stayed at in Key West and it was good for getting to know the island. It's not a long walk to Duval and Truman and the pool area is very nice. Even when it was busier there is an area by the pool that feels secluded and it's relaxing to just stay there and take some time to arrive. The rooms are very comfortable and clean. The bathroom is perfectly sized! In the main season it's a bit expensive for a hostel but it's Key West so... :)
Jess_J_57926 (10/5): amazing - Lovely stay here. Neilam made sure our stay was smooth and we had everything we need. Would recommend to anyone to stay here
Kathleen (10/5): - We were looking for a home base while we were in Key West. This place fit the bill. Comfortable, relaxing, great location. And a great happy hour to boot!
Amit (10/5): - Great location and property
Carlos (8/5): - Cosy and good location as always.
Rick (10/5): Great cozy, friendly, quant place to stay Key West - Very nice, quant, cozy, private place to stay. All the staff are super friendly, from the greeters to the wonderful people refilling all food during breakfast time. The swimming pool is much smaller than it looks in the pictures, but it's clean and very nice.
Emma (10/5): - i LOVE nyah you can’t fault it, i’ve stayed there twice now and it’s just everything you need. The pools are amazing, the location is perfect and you just have the best time there it’s great.
Peter (6/5): - The hotel was attractive but very tired. It was all wooden & some was rotten. We had a 2 room in the loft. The A?C didn't work until it was fixed. ! bedroom was in the eaves & the slopping ceiling was very low & I hit my head a few times(very dangerous)
Nicole (10/5): - This hotel was a surprising gem. All day Starbucks-awesome! The choice of lounge areas and pools-exceptional. We would have liked a little sitting area near our bedroom. It needed to be explicitly stated that it was simply sleeping quarters as we almost didn’t have room for luggage. We needed a full length mirror in the unit. Breakfast needs more of an upgrade than over-boiled eggs and cereal. Overall it wasn’t fussy and gave us what we needed.
Jason (10/5): - Great place
Ekrem (10/5): - Hot water amazing place i already been there 4/5 times
Dora (10/5): - Beautiful place, excellent service, vey clean, organized, and Neilam was very attentive and gentle. I will come back for sure!
306chucke (8/5): great time - great friendly staff. we had a real good time. nice breakfast set up. very clean place. surprise of all 3 pools and surrounding court yard
Renzo Ejie (10/5): - .
Jason (10/5): - It was simply amazing highly recommended this place cool simple place
Morgann (10/5): - Night service was very sweet to us even when we had an issue with our booking through Expedia!! They were super friendly and personable and I would absolutely book a stay there again!
Antonia (10/5): - Nice staff, great location.
Deanna Lee (10/5): Hidden 💎 Gem - I book for 6 people each one was extremely happy with the stay . Our room was clean beds ,pillows very comfortable. Check in to check out staff was helpful and nice . Front desk having amazing coffee ,tea hot chocolate, cold water available 24 hours a big plus .Breakfast had lots of options and was very enjoyable every morning. Each one of us plan to return. Thank you so much for having such a hidden gem available to travelers
Akhil Sai (10/5): - Close to all the major spots. Didnt have to hassle with parking. Pool area is amazing
Joana (6/5): - Rooms need a little upgrading. Beds were rusted, floors were lifting and walls were a little dirty.
Jonathan (4/5): - Floors were warped. Breakfast was mediocre with little variety. The pool area was nice, but after one night some people left it trashy. Staff were kind, and the beds were surprisingly comfortable. Not too bad for the price
Mark Garry (10/5): - Was surprised with the Free Breakfast, foods were decent. The bed was fine, just that pillows were quite soft and small.
Verified traveler (2/5): Not what was promised nor expected. - Cons: Communication non-existent prior to check-in. Recorded message essentially saying “we’re so busy helping other customers, we can’t take your call, leave message and we’ll call you back “ Tried before end of stated check in to assure reservation. Got there and was charged additional $45 bs fee for essentially nothing. Hotel ad said free bottle of wine for all guests. Denied by security, denied following morning by front desk. No complimentary breakfast available within stated times. Room had 1 set of towels for 3 people. No additional available. Blinds broken and unusable. TV mounted crooked. Parking over a block away. Worst part BUGS in bathroom, on dressers, probably in luggage. Would have left but had no other stay options at that point. Pros: Beds comfortable, location good, 50% of staff friendly (yet ineffective)
Ivon (10/5): - Jeremiah from desk excellent service and professional
Susan (8/5): Overall nice, will come again - Us Mom and Son‘s trip. First night we were in room 521, I think, that had two bunkbeds and a single, room for five, very spacious with a private bathroom. Second night we ended up in room 324 two bunks rooms, very cramped , Not as nice as the 521 room. Room 324 needs some TLC. Pools are nice, properties beautiful, would definitely come again. Saturday and Sunday night was both $139 each night plus tax and hotel fees. No parking on property. Two blocks from the dry Tortuga ferry.
RAMON E (6/5): - Nice and quick check-in good lobby and amenities, the room bathroom was a deception wall with mold, dirty water liking fron the roof ugly walls that need repair. Staff was good and breakfast nice.
Jason (10/5): - It was good
W9061ELjj (10/5): 5 sister get a way! - Neil am was our happy hour host, Pleasant, personable, pours a mean drink !! Jeremia, great smile, friendly gave us wonderful beach day recommendation!
Logan (10/5): - Great location
angie (10/5): - Wonderful staff, easy to walk everywhere but also had close duval loop stop. Loved the pools and breakfast!
Lisa (10/5): - Great
Charles (6/5): - An above average hostel
Darin (10/5): - Parking sucks, you need to mention the actual room sizes! 300 sq ft is tiny!
Ryan (10/5): - Great setup, especially on a budget.
Sierra (6/5): - I liked that it had 4 pools/hot tubs.
purvidarshak (10/5): Superb and welcoming - Nice Welcome and nice service. Near to all the Keywest places. Very convenient and nice. Only setback is need to find the car parking. Otherwise nice to have this kind motel.
Ashleigh (8/5): - The location is great very walkable the bunk beds worked well for our group of 6 girls the pools and hot tubs were really nice and warm definitely recommend checking out the hot tub the only issues we had was our bathroom in our room not really working at all so we all always had to go downstairs and the floors in our room weren’t the cleanest
maria (10/5): - Great place, breakfast included
Lisa (10/5): - Always friendly & clean and at a great price
Lisa (10/5): - Great staff great price
Nur (10/5): - It’s was excellent. I was there for a night I recommend you to stay there.
Alysse (8/5): - This place is basically a hostel for adults. Great location, fun and funky property made up of a compound of 4 or 5 converted homes around 2 pools. Each room is packed with beds and bunk beds, which are weird, but not uncomfortable. We stayed during independence day weekend and each pool was taken over by large groups of vacationing twentysomethings with speakers and cases of beer at the pool and bottles of booze on the balconies until late in the night. This was pretty much what we expected - and you should to as the staff will make no attempt to reign anything in. It was kind of fun to slip in and out of a very welcoming party, though I did regret my choices when a herd of elephants got home at 3:00am and took an hour to settle in. Overall, a good time, but don’t expect to be able to opt out of other people’s good time.
Brooks (8/5): - Clean room, comfortable bed, friendly and responsive staff. Not a lot of amenities, but a nice place to stay if you're looking for an affordable place close to everything.
393guadalupes (2/5): Infestation - It was the worst experience I have ever had on a vacation. We paid for the presidential suite. What we got was quite the opposite. We got a bug infested room. When we brought this to the attention of the front desk person he said oh yeah those are termites. Then said all he could do is give a refund of the resort fee.
E6175HLgabriellac (8/5): Good price and location - Comfy beds, good price and location. Staff could be a bit more friendly and willing to help more. Modern with a nice pool, parking could be tricky in the busier months.
Rosario (10/5): - Best stay I have ever had
Christian (8/5): - …
Don (10/5): - Last minute reservation and was an overall good experience!
Krystal (10/5): - Loved our time here
Richard (10/5): - Great facility, great staff, great location! The only thing they're missing is parking, but there's a public lot a block away at 808 Southard Street where you can park for $15/day, cash only, unlimited in and out. Three pools, breakfast included, coffee 24/7, comfortable rooms, relaxed vibe.
Jairo (6/5): - No pool is a small tub
Alberto (10/5): - The staff was excellent. Very friendly, very helpful.
Marissa (10/5): - NA
whitneydG3754EV (10/5): Great week with siblings - Fantastic location! The pools are great to chill at. Staff is friendly and welcoming! Neilam made our stay 10/10!!!!!!
morgansteffen (8/5): Good for one night stay - Bed was comfortable, room was perfect for my fiancé and I. We went on the key west express And stayed over one night. It was perfect for that! If we were staying for longer it would have been nicer if the room was bigger. There are roosters and chickens that just walk around the property, which was really cool! Breakfast was ok. Very Basic. Not much protein. Only eggs.
Julian (8/5): - Not a good staff. Greetings was horrible
V8751RAmeredithm (10/5): Frequent Flier..Love to come to Nyah - Welcome and all my requests and needs met perfectly handled..very enjoyable staff who show they care about their customers and represent your organization as top shelf.
lbm4au (8/5): Ok, but probably better for young groups & couples and not families - Pros: The room is cool, even in the heat and the staff were always super sweet and polite. The location is less than a mile walk to any place you probably want to go to while in Key West. Cons: If you are going for a lengthy stay, be aware that your towels and garbage will not be removed/refreshed. You can ask for more. These rooms are small so a family of 4 have plenty of room to sleep, but not much else. There are "lockers" for your clothes, but no place for your suitcases. The breakfast every morning is boiled eggs, pastries/toast/muffins, 2 cereals plus instant oatmeal, juices, yogurt and milks. Every day is the same. The rooms have blinds but no curtains, so it's always light in the room. Beds had a bottom/fitted sheet, but no other sheet; only the comforter/cover. There was some rust in the bathroom and possible mold in our room. Room stays cool enough. TV can only be seen by one bed. There is a fridge in the room but no coffee maker. coffee is at the front desk. THERE IS NO PARKING THERE. You have to either find a place to park, or park down the street a few blocks and pay 15.00/day. The roosters will wake you up every morning if you do not have a noise machine. While we were there, over the weekend, younger groups came to stay for the weekend, along with non-family-friendly talking in the pool. The discussions were not something you would want your younger kids to hear, so keep that in mind when booking your stay.
kassdemo (10/5): AMAZING SERVICE - Neilam is amazing! He helped so much and was very kind. Also the place is very clean and cute including the room. AC is awesome!
Celestin (6/5): - Always clean
Rafael Ricardo (10/5): - Great
Susanne (10/5): - NYAH was a nice place to stay and would consider staying there again in the future due to the price. It’s definitely not a luxury hotel. There were three of us traveling and I wanted a place that had at least three beds because we didn’t want to share a bed. This place has bunk beds that were comfortable. The room was tiny so it was not a place to hang out and watch TV or anything. The pool area was quiet. Our neighbors were a bit noisy when they came in late at night. We rented bikes for the time we were there , which is the best way to get around in Key West.
91308A (2/5): BUGS - Beware of bugs in every bed! I’m not even a customer that typically writes reviews, especially complaints. However, if I could give zero stars I would, this was by far the worst hotel experience I have ever had. I was a returning customer to this facility, but never again. We visited last July (same time of year) & everything was great. Upon our return we could not have had a worse experience. This hotel should be ashamed of the staff that they employ. Rude, dismissive and unhelpful. Being a tourist destination, hospitality should be the bare minimum and this place is a poor excuse. The staff hides in the back office instead of addressing the problems at hand. All employees also divert to Michael who was apparently management, but not available after multiple attempts of visiting the front desk. At our arrival there were bugs present in every bed. When I went to the office to report the bugs I was told these conditions are normal for Florida and there is nothing they could do except for send housekeeping in and “spray” the next day. I was told that infestations happen and maybe it won’t happen the next day... but there was no way for them to know. I was laughed at when confirmed by staff that their cleaning and spraying wouldn't fix the problem. The staff even stated that this is a common occurrence for their property and that nothing would be done. I was offered a $45 refund for “daily amenity fee” from their management- Michael. What a joke, we got the amenity of free bugs in our bed. When housekeeping was sent in, sheets were changed, but there were multiple bugs still present. When I addressed the problem again I was dismissed by the office staff, who proceeded to leave the front desk and sit in the back office unless he saw other customers enter on the camera. I was offered no refund or offer to change rooms. Please think twice before ruining your vacation and booking with such an atrocious establishment.
Pioneer15386445303 (10/5): Excellent! - Everything was perfect, staff very friendly and helpful. Renting a bike is highly recommended. The breakfast was simply what we needed!
beatriz (10/5): - Nice and beautiful place
Jade (2/5): - We arrived and multiple guests in the lobby were warning about bugs in their bed. The reception attendant didn’t have anything to say about it. They showed us pictures, their bed and pillows were crawling with bugs. They offered to take us to their room before we checked in. We didn’t stay there, that was disgusting. We asked for a refund, the hotel denied and we still left to stay somewhere else. Apparently hotel staff was saying termite infestations are normal in Florida. I’ve never seen it in beds like that. The hotel ended up calling the police on the guests who were warning us. The worse place I’ve ever seen.
Garrett (6/5): - .
270calvinv (2/5): Book a different hotel, this is indeed, not your average hotel. - We arrived at the hotel and we immediatly told the staff we didn't want to stay there. The room was awful and nasty. The beds had rust on them and the bathroom wasn't very clean. The airconditiong in the room was broken, in the corner they put a dusty fan. We asked for our money back but they couldn't help us with that. We got a phonenumber we had to call (helpdesk i think), we waited for 60 minutes on the phone and nobody picked up. Sadly our trip in Key West ended there and had to drive 4 hours back in the evening.
Brian (8/5): - Pools were nice
Eddie (10/5): - Great location, clean and great service !
john (2/5): - Would never stay there again
CHANTALE (10/5): - Great atmosphere. Easy going.