AmericInn by Wyndham Burlington
Location: 2709 Brown Lake Road, Burlington, us
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Less than 20 minutes’ drive from the Alpine Valley Music Theatre, AmericInn Lodge & Suites Burlington offers easy access to popular attractions.
Comfortable Accommodations
Guest rooms feature free Wi-Fi, cable TVs, ironing facilities, and work desks. Start your day with a hot breakfast and unwind in the private bathroom with a hairdryer.
Relaxation and Recreation
Indulge in a swim in the indoor pool, soak in the hot tub, or utilize the on-site launderette for convenience. Explore nearby attractions like Echo Veterans Memorial Park and Logic Puzzle Museum.
Book your stay at AmericInn Lodge & Suites Burlington for a memorable and relaxing experience.
Important Information
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Allergy-free room
- Outdoor furniture
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Private picnics
- Reception hall
Rooms Available
-
Room, 1 King Bed, Non Smoking (Efficiency)
1 King Bed
450 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Bedsheets provided
- Laptop-friendly workspace
-
Room, Multiple Beds, Non Smoking (Two-Bedroom, Efficiency)
1 King Bed and 1 Queen Bed
528 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Bedsheets provided
- Laptop-friendly workspace
-
King Studio - Non-Smoking
The spacious family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The family room has tiled floors, a seating area with a flat-screen TV, a carpeted floor and heating.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Alarm clock
- Stovetop
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
Suite, 2 Bedrooms, Non Smoking (1 King Bed and 1 Queen Bed)
1 King Bed and 1 Queen Bed
600 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Bedsheets provided
- Laptop-friendly workspace
-
Studio Suite, 1 King Bed, Non Smoking
1 King Bed
301 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Bedsheets provided
- Laptop-friendly workspace
-
Queen Room with Two Queen Beds - Non-Smoking
Offering free Wi-Fi and a cable TV, this air-conditioned room is equipped with ironing facilities.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Alarm clock
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
Two-Bedroom Suite - Non-Smoking
Offering free Wi-Fi and a cable TV, this room is equipped with a refrigerator and a microwave.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Alarm clock
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
King Room - Non-Smoking
Offering free Wi-Fi and a cable TV, this air-conditioned room is equipped with ironing facilities.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Alarm clock
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
King Studio Suite - Non-Smoking
Offering free Wi-Fi and a cable TV, this room is equipped with a refrigerator and a microwave.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Alarm clock
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
Two-Bedroom King Suite - Non-Smoking
The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The suite features a seating area, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Alarm clock
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
King Room - Mobility Access/Non-Smoking
The triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Alarm clock
- Linen
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
Guest Reviews
- Jackie (3/5): Run the other way - Nothing We booked a room with a spa tub and all it did was make noise. We were afraid to use it do to being electrocuted. The room was very dirty lot's of dust everywhere and walking barefoot on the floor felt nasty. The staff was polite but felt bothered with our concerns about the non-working things in our room. While checking out I asked if they were going to discount our room the reply was. I'll talk to the manager... So I would not recommend this place at all
- Brittany (10/5): -
- Cassondra (7/5): - Na Na
- Bill (10/5): American review - It's quiet, not too much traffic. Breakfast is very good and hot. Only one chair in room. Maybe add another so two people can sit and talk.
- Andi (10/5): - Overall experience was positive Nothing notable
- Andi (10/5): Awesome - Staff is great Nothing
- Elizabeth (1/5): -
- Michael (5/5): - What I didn't like it at that hotel was check out was 11:00 they came in way before 11:00 and I did not get the rest of my belongings room was already wiped clean before 11:00
- Caryn (8/5): Wonderful weekend with friends - Location Shower was not the cleanest, had 4 people booked in room but only had 3 towels and no extra toilet parer
- Peggy (5/5): -
- Stan (7/5): Would not recommend to anyone and would not stay again. - We were on the first floor. The room was clean. Breakfast was bad. Coffee not drinkable. Had to throw away. No elevator so not handicap accessible. Color contrast on the web page was not up to code for handicap accessible.
- Megan (5/5): -
- susan (4/5): -
- Christina (8/5): - The rooms are great very clean comfortable bed plush bedding friendly staff loved the shower. The free breakfast was really nice. The only thing I didn't like was the outside area in the back. There's a wooden picnic table that is cracking. Would've had splinters if I sat down. And it's a very small sitting area outside. Also they could do a better job cleaning the pool.
- Karen (8/5): -
- Donna (4/5): Not to good. For a Wyndham, I would have expected a little bit better. - Location was great, the pool was cold but the kids enjoyed it. There was a lot of dead ants floating in the pool. The handle in the bathroom shower fell off, there was not enough light in the kitchen area. The drapes were filthy. No tv guide for channels. Kitchen fridge when opened up, all our bottles fell off the door because the handle broke to hold them in. One was a bottle of wine that was glass and it shattered everywhere. Sticky stuff all over the floor between kitchen and living space. The bed was oK, but the couch bed we would not allow the kids to sleep in. OLD, and didnt even try to open it up. Thank God we brought a cot along, just in case. No Hot Tub either and the web site states Hot Tub/Jacuzzi. I was looking forward to that, had knee replacement. We were so close to calling it quits, but the kids were having so much fun in the pool and we had it to ourselves so we stayed. Next morning, saw 2 dead roaches in the hallway when leaving. If we saw that the night before, we would have been out of there. Kids enjoyed the breakfast, of the eggs sausage and pancakes. Only one person working, the front desk, the cleaning and the laundry. I feel sorry for your workers. I guess you get what you pay for. We were just trying to take our grandkids swimming for the day and evening.
- Candace (10/5): - Nice breakfast Nothing. The stay was just fine. Good service
- Seth (7/5): -
- Taylor (2/5): Nice facility - needs quicker staff at front desk - Made reservations 2-3 weeks ahead of time for a wedding, there was issues at checkout and I had to wait - which delayed our timeline and we had to get ready in someone else’s room.
- Julianne (8/5): - Pros: Rooms are sparse, but clean. Shower area is amazing! Pancake maker in the breakfast room was a huge win for my kids. Cons: No towel hooks (I dislike leaving wet towels on the floor) and not enough towels for the three people in my party. Also, my teens were disappointed about the pool being out of order, as that was the deciding factor for us when booking this hotel stay.
- Mark (10/5): - it was a good stay
- Linda (9/5): very nice - nicely updated new filter in the air conditioner
- Lynette (10/5): - Clean room and quiet.
- Terry E (9/5): - Was ok A little more variety for breakfast, maybe some fruit?
- Christopher (2/5): Yuck - I rent a room with a Jacuzzi tub once a month to soak my knees. The faucet was missing its chrome cover and was covered in nastiness from years of use. The bottom of the tub had a footprint and hair in it. I stayed for a few hours and just left and rented a room so.ewhere else.
- Sheila (9/5): -
- McCutcheon (4/5): I would not return - It was close to where I needed to be There is no hot tub spa. Pool was cold and area not clean . There were no hooks or places to hang up towels. Bathrooms were tight, but shower head great. Staff at front reception was not pleasant.
- Daniel (4/5): - Poor service, not as advertised. Pool not heated. Room dirty. Breakfast consisted of 3 sausages and runny eggs. I would not recommend this place for my dog
- Samuel (10/5): - Appreciated the early check-in. Easy process
- Gordon (10/5): - Very clean! Modren and rooms nice. Pool area well taken care of. clean, and nice! Staff was wonderful!!! We had been having a few unexpected this happen on our trip and when we got here the wonderful staff made us feel well taken care of and spoiled us which made our hard day better!!! The breakfast was great, and great strong coffee :). It was very quiet and relaxing outside and inside. The pricing surprised us in a good way compared to surrounding hotels so I have to say the stay was well worth it and more!!! Thank you for brightening our vacation!!!
- raddatz (6/5): -
- Melissa (9/5): overall very nice place and we would stay again. was about a 22 min drive to Alpine Valley - nice large rooms and kitchenette was nice to have. we had to check in on video screen it was not idea. would of preferred someone in person
- Justin (8/5): - They were really friendly there and nice and clean
- John (6/5): - Small bathroom wi
- Verified traveler (6/5): - Room was okay but needs a little maintenance in some parts room also had a weird smell when first arrived
- Jose (7/5): -
- Charles (2/5): - Jacuzzi hot tub the reason I rented the room did not work sheets had stains roomed smelled of marijuna place was a disappointment should be closed
- Stoks (6/5): It was just alright. Wouldn’t choose to stay here again. - I liked the location. The sheets had stains. Seemed liked the room wasn’t fully cleaned before we got there.
- Love (1/5): We won’t be staying here again - How close it was to the music venue The room was dirty and had a bad smell also we tried calling them quite a few times on our way up to the motel and nobody answered so that was kind of sketchy.
- Gauge (10/5): - Very nice
- Christopher (4/5): - Jacuzzi tub had spiders. Pillows were terrible. Facility wasn’t kept up.
- Bethy (6/5): - Property was easy to get to and in a convenient location. Room was ok not exactly clean, bedside lamp only had one bulb pulled the dresser out to see if it was plugged in and behind the dresser has never been cleaned. Bathroom door lock was broken and door was arranged in a way that there was no way to stand in the bathroom and close the door without being in the way of the closing door. Bed was super hard and lumpy.
- Jeff (4/5): - Room was clean. Furniture missing from room. HVAC leaking water into the room. Mold in corners despite a very good attempt to keep room clean. Mattress was horrible.
- Kristen (6/5): - We loved the location for going to Alpine Valley. Front desk staff was efficient checking us in. The breakfast was underwhelming. It smelled kinda musty in the place, but we were happy because it was a convenient location for us.
- Cheryl (8/5): Very good -
- Fonda (6/5): - I did not like that the pillows smelled strongly of body odor even with clean linens....just awful
- BRIAN (10/5): - Nice place to say
- Jennifer (4/5): - Very disappointed in the cleanliness of our room. The amount of money that we payed did not match the experience.
- Bradley (2/5): - Don’t stay here! It’s literally a joke! Long story short. Owners are foreigners who do not speak English and live in unit #224. They have local help at the front desk only a few hours a day! There’s a sign most of the time “Sorry, we are away!” I was unfortunately there for a week. Nobody stays at this place. The parking lot at most would have 3-8 cars with 2-3 of these being owners and/or part time help. It’s two floors with about 25 rooms per floor (~50 units). The guest are always located to the rooms on the second floor directly around the owners room #224 so the owners can easily service/monitor the guest/rooms 25/7 to make their life easier since there is no employees most of the time. The owners are flat-out inconsiderate rude & disrespectful to guest. They work out of their unit. They open and close their unit #224 door at all hours 24/7. They talk down the hall loud at their relatives and scream at their kids… all living within their unit. They start making noises before 6am and continue throughout the entire day/night until 2am everyday. There’s a utility room next to their unit which they access 24/7 to wash towels, get stuff….etc. constantly opening and closing these doors. They cook food 24/7 in their unit smelling up the entire floor and causing smoke alarms to always go off.
- William (10/5): - Great place
- Nicholas (9/5): Superb -
- Martin (6/5): Check-in with a screen - The check in was on a screen, talking to someone away from the property. The audio was poor, the sign here wasn't working, and the receipt was completely wrong. None of the hotel information was correct. The checkout time was wrong, the phone number was a foreign number, the address was Address Line 1, the website was Yourhotelname.com.
- Jerry (7/5): Good - OK Not the greatest Bathroom was very small,
- Verified traveler (4/5): Pass this one - The booking showed a couch in the suite we were planning on using for an additional sleeping arrangement in the suite and there was no couch. Often no one at the front desk. Vending machines not working. Bathroom door painted over so many times that it doesn’t close all the way. Freezer door doesn’t close because iced over
- christopher (8/5): Nice place - Was very nice for an older facility
- Kathleen (8/5): - Great, safe, quaint and clean. Nice stay.
- Abby (8/5): - Overall Rating: 3.5/5 My stay at this hotel was overall good! Upon arrival, the check-in process was delayed due to a computer complication, but the staff were incredibly friendly, apologetic, and accommodating, which made the wait much more pleasant. There was no elevator, which initially concerned me due to a recent back surgery, but thankfully my room was on the first floor. The room didn’t have ceiling lighting—only a bathroom light and three lamps—but natural light helped brighten up the space. It was also nice having air conditioning in the room and being able to set it to a desired setting. As for cleanliness, the room was mostly tidy and organized. However, I did find a hair in the shower and a smaller one on the toilet seat, which was a bit off-putting. Despite a large group checking in after me, the room was surprisingly quiet, which I really appreciated. I didn’t get a chance to use the pool, but it’s a nice amenity to have available. Breakfast offered a good variety of options, and the pancake maker was a fun and unique touch! Overall, I’d give the experience a 3.5 out of 5. While the nightly rate felt a bit pricey, it was still a decent and comfortable stay. The location was especially convenient—close to the wedding venue, several fast food spots, and many nice golf courses in the area.
- Kimberly (10/5): - Neat clean quiet. Very enjoyable stay.
- Billie (10/5): - I really just needed a room close to my daughters as we were leaving early in the morning. I was pleasantly surprised at this motel. I knew they revamped the place. My bathroom had a large beautiful walk in shower. The room was neat and clean. Pool is on the smaller size. Property is close to town but just outside.
- Miller (8/5): Very good -
- Melissa (2/5): - Got into the room it had no lights in the kitchen and we looked at bed and found bed bugs so we check out
- Tina (10/5): Easter visit - The room was very nice. I came to stay to visit with my mom. The staff was very friendly.
- Cynthia (8/5): Very good -
- jason (4/5): - The hardwood floor (I prefer a carpeted floor) was dirty. The sheets were very old and thin. The curtains were janky and did not fully cover the window. The overall place was just in disrepair. This was our second stay there. There will not be a third.
- Jesse (2/5): - We stayed simply because the pool and hot tub for our children and website says i can use it but we get there and we are told its broken. Should be on website...this is false advertisement. Should be on website big and bold NO POOL OR HOT TUB
- Mitch (6/5): - Property cleanliness left much to be desired
- Bollom (6/5): Disappointed I paid extra for a room with a spa tub and the jets didn't even work. - The jets didn't work on my spa tub. I could take a bath at home.
- Christine (4/5): Not Again 3-8-2025 - I entered through the middle door of the hotel. That middle door was prompted open a few different times. I removed it so the door would be closed securely. The tops of the table weren’t clean, the end table had coffee or soda rings. The black out curtains didn’t fully closed…. Sunlight would be showing. The King bed was very uncomfortable & lumpy!! Breakfast was included. The eggs & sausage links were cold. There was a microwave to warm up food. The pool was closed. Overall, not clean or comfortable family suite.
- P5749QBtammym (6/5): Nice trip - Great value. Very clean room, loved the shower. Room was a bit small but we're just there to sleep. Breakfast was ok. Pool area was closed, but lots to do in Burlington so overall a great stay. Have family in the area. Will definitely stay there again.
- Stacy (6/5): - The pool was closed. Remote call to check in.
- Stewart (6/5): Nice hotel but very disappointed - Great location and clean and comfortable rooms. Very disappointed that the pool was out of order the entire week. Also the website states a guest laundry. We were told that haven't had a guest laundry " in quite a while" even though there are plaques on their wall directing to a guest laundry. Most disappointing was there was no hot breakfast, as advertised. Also posted with an "out of order" sign. The place was comfortable and clean, but having all these amenities not available was disappointing to say the least. Website should be updated with this information, when not available. Some sort of refund/ compensation should be given for this. Having a pool/ laundry/breakfast were among the reasons we chose this hotel only to be disappointed
- Becky (7/5): Good -
- Roseann (9/5): Superb - The location is fairly close to Burlington Hospital where we visited a family member.
- MICKOLINA (6/5): - It wasn’t horrible…the bathroom was very small, the room needed to be deep cleaned and the pool was cold with bugs in the water. But the staff was nice, the location was good.
- Tim (2/5): Horrible ! - Pool heater and filters broken
- Joanna (1/5): Hairs all over the sheets and the room smelled like poop - Nothing it was gross It wasn’t clean sheets
- Suzanne (5/5): Passable -
- Jason (4/5): - Pool was too cold to use.Black mold in bathroom.
- Wolff (10/5): - We had a good stay. Check-in was quick, the staff were friendly also the people on kiosk were nice.
- Aaron (4/5): - Very small bathroom. Tiniest soap I’ve ever seen. Shampoo bottle appeared to be a half-used bottle they topped off with water. Terrible. My sisters room had no soap at all. Poor lighting by mirror to get ready. Holes in the window screen. Overpriced for what you get.
- Steven (6/5): - The hot tub was broken they told us it’s been down for about a year
- Verified traveler (8/5): - Very nice hotel
- Thaddues (7/5): Good -
- Terry (8/5): Nice accommodation - Breakfast good Cleanliness of room.
- Paul (6/5): Easy in and out, will likely choose someplace else if I come back to Burlington. - Was close enough to downtown/restaurants. Parking was good. Desk attendant was very nice and helped us out when we had a problem with our booking. The room was kind of dirty and smelled like cat pee. We found a THC vape pen, a sock, and a goldfish cracker behind the bed. The floor around the ned frames was pretty dirty.
- James (4/5): - This is a bare bones hotel.
- Rico (9/5): We will stay here again everything we needed great accommodations - Nice continental breakfast great location rooms were very nice staff was great newly remodeled very satisfied
- Kirk D (6/5): - The property is being remodeled, so it looked nice. The bathroom needed to be cleaned better. There was no soap in the bathroom, just shampoo.
- Marlene (2/5): Very poor -
- Larsen (8/5): The hotel was in a great convenient location and provided a nice place to stay overnight. - The room was clean. Bed looked freshly made. The tv was a great size. The breakfast was included and that is always a reason to pick a hotel. We enjoyed the fresh made foods. There was no elevator and the hot tub was out of order
- Philip (6/5): - Batroom and shower small. Could barely close door. Had to get new keys every evening, because they stopped working
- Kristin (8/5): - Nice place. Stayed in a 2 room suite. Second room didn’t have climate control, toilet shower room too small. Crappy pillows. Otherwise very nice.
- Linda (7/5): Good -
- Justin (4/5): - Meh…. That’s the best way to describe it. Very uncomfortable bed and very mediocre breakfast. It is what it is…
- Matthew (8/5): - It was a normal stay
- Kyleigh (6/5): - they charged my card a $200 potential damage fee upon check-in without telling us and I don’t get that money back for nearly 2 weeks. Hot tub was empty, the shower had a partial door but not a full door so the floor gets super wet if you don’t put a towel down, you have to step into the shower to close the bathroom door because the bathroom is tiny. The vanity mirror is nice though.
- Noelle (6/5): - They really need to vacuum the carpets
- Lynne (6/5): - I made the choice to choose this hotel for my friend and his 2 kids because it was just 10 minutes from my house. It was a stressful experience checking in for the 2 night stay because I booked it through Expedia to save money. And when I decided to extend the reservation for an additional 2 nights again thru Expedia, it was another hassle. My friend was told he had to check out by 11am. I had to call the hotel and tell them I had proof that they were paid for another 2 nights in the same room. After my insistence they magically found the extended reservation. It was stressful for my friend and myself and totally unnecessary. Can’t really recommend staying there because of the communication issues. They obviously don’t want customers using online apps to save money.
- Theresa (3/5): Poor - I liked the location and the bathroom was nice. The bed was comfortable. The halls were dirty. The tv didn’t work. The breakfast ran out of eggs before we got there even though there was still some time left.
- Amy (3/5): Never again - Even though there was not an adequate number of sleeping spaces for our booking, the beds were comfortable. The location was useful for out trip, though it is a bit out of the way. Breakfast was adequate. Wifi worked Not enough sleeping space for number of people booked into room, bathroom door did not close (very small bathroom - impossible to even try to close the door unless you straddled the toilet), some of the lights and sockets in the room did not work, the room was never serviced properly - beds were never made, sheets never changed (we were there for 3 nights), cups never replaced - we were not given enough towels for the number of people in the room. We were charged for an additional room that we did not book or use - when notified, the charge was removed from our credit card. No elevator to second floor
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