Winstar Hotel
Location: Jl. M Ali No.118, Pekanbaru, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Furnished Rooms
Winstar Hotel Pekanbaru offers modern furnished rooms with free Wi-Fi, flat-screen cable TV, personal safe, and city views. The rooms are designed for comfort and convenience, providing a relaxing stay for guests.
Convenient Location
Located just a short walk from Pasar Bawah traditional market, the hotel is also a quick drive away from popular shopping malls and recreational parks. Its proximity to Sultan Syarif Kasim II International Airport makes it a convenient choice for travelers seeking accessibility.
Entertainment and Dining Options
Guests can enjoy karaoke facilities for entertainment at the hotel and indulge in a variety of Chinese, Indonesian, and western dishes at Maple Tree Restaurant. The coffee shop also offers a selection of western snacks for a quick bite.
Book your stay at Winstar Hotel Pekanbaru for a delightful and convenient experience.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Massage services
- Currency exchange
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Mobile app for room service
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
- Reception hall
Rooms Available
-
Deluxe Twin Room
2 Twin Beds
226 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
-
Standard Double Room
The double room offers air conditioning, executive lounge access, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Executive lounge access
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room
The double room offers air conditioning, executive lounge access, an electric kettle, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Electric kettle
- Executive lounge access
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
The spacious air-conditioned double room provides a flat-screen TV with satellite channels, executive lounge access, an electric kettle, heating as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Electric kettle
- Executive lounge access
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Double Room
The spacious air-conditioned double room provides a flat-screen TV with satellite channels, executive lounge access, an electric kettle, heating as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Electric kettle
- Executive lounge access
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Twin Room
The twin room provides air conditioning, executive lounge access, an electric kettle, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Electric kettle
- Executive lounge access
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Twin Room
This twin room is air-conditioned and has a flat-screen TV with satellite channels, executive lounge access, an electric kettle and heating. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Electric kettle
- Executive lounge access
- Cleaning products
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Mohd Naim (7/5): -
- Siti Nur Ain (1/5): Really bad experience. Not worth it. Dirty. - Receptionist staff was very kind during check in process So many things happen here. Environment not like a Hotel at all. Door broken. Room smelly. All the bedsheet have stain & its so disgusting. Got cockroach also. Water provided in jug not clean. The room not as per advertise. I will not stay here anymore & not recommend this hotel to others too
- Mardiyana (9/5): Superb -
- Ahmad (7/5): Good -
- Mohammed (1/5): stay away - The staff was amazing. very friendly everything but the staff. beds were dirty, mouldy walls, blood stains, urine stains, smelling like crap, bathroom wasn't cleaned there was hair and dirt everywhere
- Rahman (8/5): My first and last. - No comment No comment
- Oka (1/5): Disappointed. Bad smell room and dirty bed. - Non No clean. The bad cover not changed. Very dirty
- Hyder (2/5): Just okey - Staff Toilet .always complaint
- Halilah (5/5): Passable -
- Cole (1/5): Just a low cost hotel - The room looked totally different from the photos from the website. I did talk to the receptionist, she agreed to change to another better room for me for the second night. She said 150000 rupiah for the deposit and I only got back 100000 from another receptionist. The room looked totally different from the photos from the website. The bed was so noisy.
- Jones (8/5): Very good -
- Muhammad (4/5): Disappointing - Parking space Ok
- Willianda (8/5): Very good - the lamp
- kevin (8/5): - Just ok
- Verified traveler (4/5): - Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no choice but to rebook over the counter at TRIPLE the price we original had to pay. This felt like a scam honestly. Furthermore, for some reason the housekeepers always knocks at around 9am and attempts to enter even though the DO NOT DISTURB sign was clearly flashed. This is extremely disturbing. Overall,I am extremely dissatisfied with the hotel.
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