Residenza Borsari
Location: Corso Porta Borsari 33, Verona, it
Star Rating: 9.4 Stars
Property Type: Bed and breakfasts
About this Property
Central Location and Stylish Accommodation
Residenza Borsari offers a stylish stay in central Verona, just a short stroll from the iconic Arena. The second-floor B&B boasts comfortable, air-conditioned rooms with modern amenities like free WiFi and LCD satellite TV.
Charming Breakfast Experience
Start your day right with a typical Italian breakfast buffet served at the property. In the summer, enjoy your morning meal on the terrace, adding a touch of charm to your stay.
Convenient Access and Nearby Attractions
Located a mere 10-minute drive from Verona’s Porta Nova Train Station, and with Verona Airport within a 15 km reach, Residenza Borsari provides convenient access for travelers. Don't miss the chance to experience this delightful property during your visit to Verona.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Soundproof rooms
- Ironing service
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Thermometers for guests provided by property
- Broadcast Live sport events
- Cooking class
- Supervised childcare/activities
- Express check-in
- Free wired internet
- Snack bar/deli
- Internet access
- Concerts/live shows
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
Rooms Available
-
Small Double or Twin Room
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Dining table
- Clothes rack
- Toilet paper
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room with Balcony
Air-conditioned room with parquet floors and free Wi-Fi. It comes with a balcony, LCD TV and private bathroom with chromotherapy shower.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Dining table
- Clothes rack
- Toilet paper
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two Connecting Double Rooms
Offering a balcony and free Wi-Fi, this room comes with air conditioning, parquet floors, and an LCD TV.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Additional bathroom
- Dining table
- Clothes rack
- Toilet paper
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Sandra (10/5): Das Personal war extrem hilfsbereit und super freundlich. Das Frühstück-Buffet hatte eine sehr gute Auswahl und Bruna ma - Ich hatte das Zimmer Romeo. Es ist wunderschön und hat einen Balkon mit wunderschönen Blick auf die Gasse und auf den Turm.
- Maria Rita (9/5): - La posizione ....gentilezza....arredo particolare Nulla
- Jasmine (10/5): Wundervoll! - Super Lage, schön eingerichtet und wahnsinnig nette Geschäftsführung! Sehr bemüht und aufmerksam. Und ein großzügiges phantastisches Frühstück auf der Terrasse!
- de Maricourt (10/5): -
- Soumaya (9/5): -
- Katalin (10/5): Nagyon kedves fogadtatás,mindenre kiterjedő tájékoztatást és segítséget kaptunk! Olyan volt mintha hazaérkeztünk volna! - Mesés helyen, mesébe illő szállás!
- Caroline (10/5): Beautiful, historic hotel in a great location - The host was very friendly and welcoming. The location was great and the hotel felt very authentic. The interior is beautiful!
- Rune (10/5): Lækkert, meget centralt sted. Super sød vært 👌🏻 - Det lå super centralt og selv
Om værelset var meget småt var det virkelig lækkert og hyggeligt indrettet. Meget sød vært der hjalp med det hele 😁👍🏻
- Andrea Manuel (10/5): -
- Ido (1/5): Disappointing Experience - Faulty Shower - Location The shower had extremely weak water flow, making it barely functional. Additionally, it took over 5 minutes for hot water to arrive due to this low flow. When we reported this to the owner, they acknowledged the problem and mentioned they were aware of an issue with the pump. However, no solution was offered, neither a room change nor any alternative accommodation.
We explained that we had paid for a room with a working shower and felt this should be addressed. The owner declined to help, stating we were the only guests to complain (despite confirming the known pump issue) and citing our discounted rate as a reason for not offering any remedy. We don’t believe a promotional rate should exclude us from receiving the basic amenities we paid for.
It’s concerning that the property is renting rooms with known plumbing issues without disclosing this to guests or offering alternative accommodations. We hope management will address these maintenance problems and improve their approach to guest service when issues arise.
- Mehdi (10/5): -
- Baha (10/5): -
- Heidi (10/5): - We arrived completely exhausted from our travels, and felt throughly restored after a night of luxurious rest in this hotel. We felt tucked into everything romantic and unique about Verona at this hotel. Thank you for the hospitality.
- Paul (10/5): Perfect setting for a wonderful break in Verona. - We loved our stay in Verona. The property is beautiful and in the heart of the old city within walking distance of shops, bars, restaurants and cultural attractions. The staff were all kind and accommodating. Our rooms and that of our friends were beautiful and full of character yet with all modern conveniences. The breakfasts were fresh and tasty and set us up for full days exploring the city. Thank you. We loved everything and heartily recommend this as a wonderful place to stay.
- Jan (10/5): - great place to stay in Verona, in the middle of the town a realy quiet, close to Arena
- Walter (8/5): -
- Catalina (8/5): - Zimmer sehr schön, groß und komfortabel Der Geruch im Treppenhaus und im Fahrstuhl.
- Imke (10/5): - Die Residenza Borsari können wir unbedingt weiter empfehlen. Wir hatten ein sehr schönes Zimmer. Die Residenz ist sehr zentral gelegen, in wenigen Minuten ist man an der Oper. Die Gastgeberin ist sehr freundlich und hilfsbereit und hat uns Extrawünsche zum Frühstück erfüllt. Top!
- Lyn (8/5): Noisy. - Breakfast was fine. Room was comfortable. Bathroom was nice. Difficult to get in when we arrived. Noise from outside was very loud, in addition there was building works nearby but we understand this is not the hotels fault. Balcony was very small. Unable to change the room temperature. Only one key card worked.
- Monica (10/5): - The whole room was so cozy. It was in the center but the room was quiet. The bathroom had a wonderful rain shower head, and the bed was very comfortable. The room was a good temperature and easy to control.
- Valeria (10/5): - La struttura era in una bellissima zona, in pieno centro. Era vicina a tutto ciò che volevamo vedere, a soli pochi minuti a piedi. Al suo interno era meravigliosa, estremamente curata al minimo dettaglio, molto particolare e accogliente. L’host cordiale e disponibile🥰
- Silvia (8/5): - La ubicación inmejorable
- Darko (6/5): -
- Emmanouil (10/5): -
- Alissa (10/5): - Tout était parfait, l’emplacement est idéal Rien
- paulina (9/5): -
- Vittoria B. (10/5): - Struttura completamente ristrutturata e arredata nei minimi dettagli. Stanze stupende, una più bella dell'altra. Pulizia ottima. Posizione centralissima. Ci tornerò sicuramente! Consigliatissimo! Niente
- Liesa (10/5): - Beautiful hotel, super central in Verona, little balcony with view on the street. The bed was very comfy aswell. The employees also helped us with restaurant accommodation, which was lovely.
- Athba (10/5): - Every thing was excellent
- Daniela (10/5): Wir werden das Hotel weiterempfehlen und kommen gerne wieder! - Uns hat die Freundlichkeit der Betreiberin, die Lage und die Sauberkeit des Hotels sehr gut gefallen.
- Clair (7/5): - The location was fantastic. Close to everything.
- Greta (9/5): -
- Catalina (10/5): - La amabilidad del personal. La comodidad de la habitación y la ubicación que es cerca de todo. Todo fue perfecto!
- Elena (9/5): - Pulito, dotato di tutti i servizi, in zona centrale.
- JUAN CARLOS (8/5): - Ubicación , amplitud de la habitación
- Marco (10/5): - Posizione eccezionale a due passi da tutti i luoghi più importanti di Verona. Proprietari gentilissimi che ci hanno reso il soggiorno veramente piacevole oltre ad offrirci la colazione non inclusa nel prezzo . Sinceramente non saprei
- Ian (10/5): Hosts bent over backwards to help they were brilliant - Great position
- Юлия (1/5): - Удобная локация Решили первый раз остановится не в отеле , в в апартаментах . Доверилась отзывам . Но это была самая кошмарная ночь , которую можно представить . В отеле неприятный запах . Горячей воды нет . Холодно . Кондиционер на тепло не работал . Воды питьевой нет . Тапочек нет и даже при обращении к администратору посмеялись , что с такой просьбой обратились . Всю ночь в другие номерах было слышно как кто то приходит , смех . Ругань за окном , не понятно кто это жильцы или постояльцы соседних апартаментов . Завтрак в 8:30 . Но мы не могли должать когда настанет утро и уехать . Вот дни это худшее за такие деньги место это точно . Еще в данной локации нет никакой парковки , апартаменты позиционируют себя с парковкой . Автомобиль сами паркуете на городской паркинг ехать 4 км . И к апартаментам идти пешком 1,5 км . Еще водилась дохлые мухи в номере
- Erna (10/5): Parfait pour le court séjour dans le centre de ville dans en vrai palazzo! - L’accueil était chaleureux, la Residenza est tenue par la couple très sympathique! On se sent s’arrêter dans la maison des amis ; la décoration avec le goût! Petit déjeuner est très bien aussi, les produits de qualité! Rien
- Annie (10/5): It was perfect in every way - It was the perfect stay, great location, we could easily walk to all the main attractions, shops and restaurants, very comfortable hotel and room, beautifully decorated and styled, delicious breakfast in charming dining room but most of all the wonderful host Luigi, his wife and his housekeeper Maria were so welcoming and helpful in every way - Luigi recommended and booked us a table at the most delightful restaurant on both nights of our stay. Nothing , we loved everything about Residenza Borsari
- margarita (9/5): Hotel molt centric, comfortable i petit.Molt recomenable -
- Karl (9/5): - Perfekte Lage
Sehr nette Gastgeberin Frühstück war sehr dürftig
Zimmer sehr klein
€ 7,5.- Kurtaxe pro Tag und Nase ohne Rechnung habe ich auch noch nie bezahlt!
- Lilian (10/5): A lovely place - The hotel is charming, with a decor full of personality. The location is perfect, the room is spacious and very comfortable, and the staff is incredibly friendly and welcoming.
- Elaine (5/5): Over sold , and under whelming - Beautifully situated .5min walk from main square. Rooms very quiet.Devore fresh and stylish Be aware that the SMALL twin room is EXACTLY THAT ! .With no balcony as images suggest .Pillows were ! very sweat stained, and VERY hard and uncomfortable to sleep on .The bed covering was a very grubby looking blanket . Which was replaced after complaining to management .Breakfast was a continental breakfast which also very poor and had very little choice .Definitely Not ! Worth 15€ . Even though we did not pay for breakfast,due to LITTLE !compensation for problems we had ,we still chose to eat and pay at local eateries. Hygiene poor
- Chris (9/5): - Location , staff and quality furnishings Darkness and internal balconies
- Roman (10/5): - Lokalizacja super, 3 min od domu Juli, 7 min idąc główną uliczką pełną luksusowych sklepów od areny di Verona na Pizza Bra. W apartamencie Romeo pięknie, w stylu włoskim z drewnianymi podłogami, z przejściem do łazienki ukrytym w pięknej szafie. Pokój z balkonem wychodzącym na ulicę. Wspólne śniadanie na ukrytej wewnątrz domu antresoli.....super. Gospodyni, młoda piękna włoszka, przemiła z luzem i dystansem, pomocna i bardzo, bardzo miła spełni każde wasze życzenie. Pobyt na 10+.
- Flavio M (6/5): - There were a few issues. They have no staff. While the person in charge tries her best, it is too much. our shower flooded. We had to wait 20 minutes on the street for her to arrive. The property is nice, high ceilings and beautiful furniture, but it is very far from a service standard.
- Julie (10/5): Wonderful - It was beautifully decorated & the staff Michaela was fantastic
- angela (8/5): Really special place to stay - Fantastic location for visiting Verona Think breakfast should start earlier as most people visiting are visitors to the city and surrounding areas
- Matthias (8/5): -
- Günter (7/5): -
- Haslam (9/5): - Host was very nice and helpful.
On our day of departure our flight was at 10.30 pm and host allowed us to use room all day even the bathroom in late afternoon after the room had been cleaned already. This was for no extra charge. Nothing it was excellent.
- Viktor (10/5): The perfect wedding trip - We went here for our wedding trip and we could not have asked for a better stay. Our room was most romantic and highly detailed in the most delightful fashion. Yet everything was clean and up to date. We must also point out the impeccable service carried out by Michela. She was incredibly helpful throughout our entire stay! In conclusion: it was the perfect place for a wedding trip!
Best regards from Sandra and Viktor
- Jo (7/5): Great location in Verona - Nice decor, excellent location, breakfast was good. The balcony wasn't worth it - clearly rarely used as the plants were grown across the top of the door. It was tricky to find, maybe better arrivals info would be helpful.
- Gloria (10/5): - Amazing
- Jelena (10/5): - Amazing
- Eden (7/5): Good -
- Joe (10/5): Stunning rooms, amazing location, lovely host. - Stunning rooms, amazing location, lovely host. Nothing to say here.
- Rachel (9/5): Our stay was fabulous, location, cleanliness of accomodation perfect, Michela was fantastic. - Our stay at Residenza Borsari was wonderful. Our host - Michela, could not have been more welcoming. We were late to check in but her communication was brilliant and directions to get in perfect. She was there at breakfast to greet us and was so personable and chatty that she was a great bonus to our city break.
The location of the hotel is perfect, right in the city centre, close to all attractions and restaurants. However as the accommodation is so quiet you would not know that you are right in the middle of the city. Nothing!
- ANASTASIIA (10/5): - Perfect places and very good staff
- Sandra (10/5): Exceptional -
- Gentiana (10/5): Exceptional -
- Neysa (10/5): - great!
- Anne (10/5): Beautiful luxurious hotel in perfect location. - The room was beautiful. We had a room on the first floor that was decorated new within the last year. It was big and had a beautiful bathroom and balcony. The breakfast was wonderful. We were offered scrambled eggs in addition to the continental buffet. We were able to get into our room early and leave our luggage the next day until our late train. Our host was wonderful and offered a coffee before heading to the train station. I would definitely return for a future stay in Verona! What a beautiful city! Nothing - it was the perfect stay!
- Danielle (10/5): Perfect! - Prime location in the middle of Verona, but still very private and quiet inside. Exceptionally accommodating staff and one of the most beautiful hotel rooms I’ve ever stayed in. A little difficult to find and get in and out of with luggage. But worth the trouble for the privacy and location.
- delphine (10/5): - La personne qui m’a accueillie était très serviable et sympathique. Elle a bien voulu accepter mes valises avant le check in et a pris le soin de les mettre à la chambre.
Linstallation est dans un immeuble authentique avec une décoration impeccable.
La chambre est comme un petit appartement boudoir, très propre et très confortable.
Le petit déjeuner est au coût de 15 euros et comprend tout ce que vous désirez, avec un buffet complet et un service à la carte personnalise.
Je reviendrai assurément. Super emplacement et facile d’accès.
- Verified traveler (10/5): Su eksigi dusinda guzeldi - Hersey cok guzeldi. Ama en azindan ilk gün icin odaya bir iki sise su bırakmaları gerekirdi. Olmadigini gece geç saatte susayinca fark ettik. Her yerin kapandigi bir saatti. Mecburen odadaki cesmeden su ictik. Bunu da hic guvenli bulmadik ve cok rahatsiz olduk. Giderseniz mutlaka su alin kendinize.
- Patrick (10/5): Excellent way to explore Verona - Excellent location very spacious and the host was very friendly No TV or breakfast facility
- Christiania (10/5): Absolutely perfect place to stay: very luxurious, quiet, and very central. - Gorgeous bedroom and bathroom, with plants everywhere. Loved the way the bathroom mirror doubled as a to screen!
The proprietor was so kind and flexible, coming specially to enable us to leave our luggage early, and letting us leave it at the property all day on the day we left. She went out of her way to help us!
- Deborah (10/5): Perfect spot in the center of Verona - Excellent location, accommodating host, lovely room. We enjoyed our stay.
- Rebekah (10/5): Calm and quiet in the middle of Verona - This was a charming hotel with history. Our rooms was so peaceful and quite large. Michele also made us feel relaxed and welcome even though we made our booking last minute. I would've liked a king size bed.
- Jenelle (2/5): Save your money - book at a different place - Location was great. Size of the room great. Check in time limitations wasn't initially expressed. My husband and I arrived around 8pm thinking a front desk staff would be available to assist - wasn't prepped for this to be a fully airbnb experience as they somehow recieved a "5 star hotel" noting on Google which is totally falsified.. Michela was nice but reached out to us last min via Whatsapp to ask what time we will be arriving and then expressed on the restrictions, which made us nervous about the whole experience. They left our keycard tape outside the door for anyone to access and was a huge security risk.
Once we arrived, we discovered our keycard did not work to access the 2nd door in the courtyard. Michela was responsive on this and noted the door should have been left open, but obviously, someone in the building shut this as it's a full residential unit.
The amenities are also not truthful. There isn't any place on these floors that serve breakfast, no access to any true service, and the outlets didnt work to charge our phones. It's basically an apartment building - which is fine but it is not advertised correctly
The communication, location and size of the room was okay but overall we were a bit disappointed with what we paid for this stay. I am sure the money you pay could gone to some place better.
- Theresa (10/5): Charming stay in heart of Verona - So darling!!! I absolutely loved to room, property and location. Michela was so kind and helpful. As soon as I arrived I wished I could stay longer!! Grazie Mille! Nothing :)
- R (10/5): Beautiful. - The location is exceptional - on a beautiful street in the heart of the old town. The room was elegant, spacious and clean. Michela was so kind. A beautiful place to stay.
- Beth (10/5): Exceptional -
- Gaja (5/5): Passable - Really Great location, big clean rooms with cute balcony,friendly host Hot water in our shower didnt realy work and also the bath tub didnt work . The pressure of water was really bad, also check before booking if they offer breakfast because on booking it said breafast was there but the lady said they have breakfast only during the summer which we later found out on other reviews that it is not true. I guess there werent enough of us to serve us breakfast. They had coffee but coffee machine in one floor wasnt working at all. For these prices I think they could have done better.
- Athanasia (9/5): Superb -
- Georgina (8/5): Very good - Good location
Balcony
Breakfast
Comfortable rooms Limited facilities
- Anita (10/5): Gorgeous boutique property, fabulous location and even better team!! - As always, Michela went above and beyond to make our stay special. Residenza Borsari is definitely my must stay in Verona. Nothing
- Adrianne (10/5): Exceptional - Ideally located, beautiful, spacious and comfortable room. Fantastic breakfast and friendly staff. If arriving by car, you can drive into the pedestrian zone to unload your vehicle. They will turn your license tag into the police to avoid tickets. Once unloaded, park at Arsenale Parking and take a short walk (about 5 minutes) back to the hotel. nothing
- Nicholas (8/5): Very good value in the heart of Verona - The location was really excellent . Rooms were spacious.Staff very helpful. No criticism
- Inderjit (6/5): Pleasant -
- Jordan (10/5): Calm in a Bustling Location - Pitch Perfect - Michela went above and beyond to make our stay comfortable at Residenza Borsari. The room was spacious and well taken care of. We felt at home instantly. The location is perfect as well. Couldn't ask for anything more!
- Robert (8/5): Very good -
- Bb (10/5): Very special! - Just fantastic! What an incredible location. Walking distance to all historical sites, restaurants, shops and cafes! Very quaint entering through large wooden doors. Beautiful rooms, luxurious lounge and wonderful breakfast dining room. We had a lovely warm welcome and felt right at home immediately. Thank you for a wonderful stay, a really special birthday treat!
- Cathy (8/5): Overall, we had a very nice stay. I feel like there could be better communication about the location (it’s a bit hidden) - Centrally located, unique location, very large room, quiet, nice breakfast Multiple entry points for key card, breakfast was offered later than initially communicated, asked to pay make some cash payment (not previously communicated).
- Miriam (10/5): - The host was really nice and the breakfast good. The room was big and exactly like in the photos. It's directly next to the pedestrian street, close to bars, restaurants and cafés. When we come to Verona again, we certainly hope there are still rooms free! Thanks for a lovely stay!
- Robert (7/5): Comfortable, convenient, very helpful manager but need to make clear arrangements about arrival. - Good room, excellent breakfast, perfect location We had certain difficulties gaining access on arrival, because our plane arrived late. It is worth communicating direct with owner beforehand to ensure access is straightforward. The building is not manned all the time.
- Mateja (8/5): Comfortable stay in centre of old town - Location, host In the room was quite dark
- Susan (10/5): Perfection - Great location, gorgeous rooms in ancient building, friendly staff
- Verified traveler (6/5): Razoável - Quartos muito bons, porém deficiente em iluminação e resfriamento dos ambientes. café da manhã iniciando tarde...... 9:00h da manhã e com atrasos.... não ficaríamos novamente e não indico a quem busca acolhimento e bom atendimento.
- Antonios (4/5): Terrible Experience - Avoid at All Costs - The location only My wife and I had an absolutely dreadful experience staying at this apartment, and I strongly urge anyone considering it to think twice.
First off, the arrival process was chaotic. When we called the hotel for directions, as our GPS directed us to a pedestrian-only area in the heart of Verona’s market, the person on the phone simply told us to leave the car on the pedestrian street and come to get the keys by ringing the bell. No clear guidance was provided about the garage that was present near the entrance. When we asked if we could park there, the answer was vague and unhelpful, just a cold “come get the keys and bring up your luggage.” Eventually, after much hassle, we followed these confusing instructions. Once inside, we were told the parking was a 15-minute walk away, something we could have been informed about much earlier. The check-in process was rushed, and all the staff seemed to care about was getting our payment. They didn’t provide any useful information about the city, either.
The breakfast was ridiculously poor. It was not worth the money at all. There were only three serving utensils for all the dishes, resulting in everyone touching the food with their hands, which was disgusting. The cleanliness of the rooms was also atrocious. The bed linens and blankets had no freshness to them, and we found hair both on the floor and in the shower. The grout in the shower was black with mold, and the elevator reeked of something awful, with dirt all over the floor. Even the cutlery at breakfast was stained and some pieces still had food residue on them!
Additionally, the amenities were a complete lie. They advertised slippers as part of the room service, but when we asked, they told us they didn’t have any. The mini-bar was supposed to have water, but all we found were a few cans of Coca Cola and Aperol. My wife wanted to dry her hair after her shower on the first night, only to discover there was no hairdryer.
- Mariela (8/5): Very good - The place is in the center, very comfortable.
The staff very kind, thank you Michela!
- Bojan (10/5): Exceptional -
- Verified traveler (8/5): - Try difficult to find and poor sign posting . Would benefit from directions before arrival and to nearest public parking .we had a very late night at opera night before & staff came to ask at 9am if we were still coming for breakfast which started at &.30 to 10. Beautiful room & very nice bathroom - great shower but no face cloths provided
- Chantal (10/5): A unique gem of exceptional quality in the heart of the historic centre of Verona❤️ - Residenza Borsari was an exceptional property and unique in its personal attention to detail made special by the hostess Michaela. The comfort, cleanliness and architecture, along with outstanding furnishings made this a wonderful stay. The breakfast, beds, fluffy white towels, beautiful marble bathroom, ambiance and locality were perfect, thank you. Everything was perfect!
- Amelie (1/5): They cancelled our stay the same day and did not refund us our money! - They cancelled our stay the same day and did not refund us our money! They cancelled our stay the same day and did not refund us our money!
- Georgia (8/5): Very good -
- S (10/5): Wonderful introduction to Verona. - Residenza Borsari is in a lovely, well-located building, and the bedroom we had and all the common areas are very elegantly furnished. It is a bit like staying in the home of a wealthy relative. Our room was large, with a sitting area and a balcony overlooking Corso Borsari. It was very comfortable and quiet. Michela was a charming and very helpful host. She provided honest advice and excellent (and not typical) suggestions for how to spend our limited time in Verona. Nothing. Both the accommodation and the host were exceptional. We would love to return to Verona and Residenza Borsari!
- Marina (9/5): Superb - Thank you so much Michela for looking after us. All the things I requested before we arrived you took care of 😇 I will be coming again and recommending you to our friends.
Marina
Photos