Hotel Accord Mumbai
Location: 32, J. Nehru Road, Santacruz East, Mumbai, Maharashtra, 400055, Mumbai, IN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Terrace and Garden Views
Enjoy stunning views from the terrace and garden, perfect for relaxing and unwinding after a day of exploration.
24-Hour Room Service
Indulge in round-the-clock room service, ensuring that your every need is met promptly and efficiently.
Convenient Amenities
Benefit from limo service, dry cleaning, and a 24-hour front desk, making your stay hassle-free and enjoyable.
Immerse yourself in comfort and convenience at Hotel Accord Mumbai. Book now to experience luxury in the heart of Mumbai!
Important Information
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 12:00 PM - Anytime
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Limo or town car service available
- Smoke-free property
- Tours/ticket assistance
- Parking (limited spaces)
- Free self parking
- Airport transportation - pickup (surcharge)
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Executive Room
1 Queen Bed OR 2 Twin Beds
183 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Bed sheets not available
-
Deluxe Room
2 Twin Beds
150-sq-foot room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and wardrobe or closet; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Bed sheets not available
-
Standard Room
2 Twin Beds OR 1 Queen Bed
118-sq-foot room with a balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 20-inch LCD TV with cable channels
Food & Drink - 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- Bed sheets not available
Guest Reviews
- Sachin (8/5): - Good - Hotel is budget friendly
Very good - Staff responsiveness
Bad - Old property
Worse - nothing at all... as i said i would rate it as 4 considering that it is budget friendly
- Venkat Prasad (6/5): - I won’t recommend the place for stay for families
- Harshad (8/5): - Budget Property
- Natwarlal (4/5): - Not properly maintained property. Tiles in bathroom are broken. Plaster loose and falling. Toilet rolls not supplied. Very basic room with air condition not working properly. Very poor condition accommodation room. I would give 1 star rating. I gave 2 star because of the staff were great.
- Stephen (6/5): - very clean but not so welcoming or attentive service.
- Sushant (2/5): - The Hotel was very old and not maintained. Price per night is much higher for such a hotel. it is not a 3 star hotel, as it is mentioned on the Expedia website. The worst night I had in any Hotel. Please remove this Hotel from Expedia website. The place is very noisy and not clean. No Hygiene.
- Wojciech (4/5): - We stayed at the Accord hotel in Dec 2023 for 2 nights. We booked a "Standard Room" at this hotel, which is labeled as a 3-star on Expedia but felt more like a 1-star experience. The room had visible mold discoloration on the walls and large areas of peeling paint above the bed. The bathroom, though clean, lacked proper sealing between the sink and the wall and that area was dirty. The small bathroom rug appeared unwashed.
The room lacked essential amenities like a refrigerator, electric kettle, and safe. We chose the hotel based on seemingly positive reviews, but it appears those may be from guests in upgraded rooms. The Deluxe and Executive rooms might meet a 3-star standard, but the Standard room was subpar, more akin to a 1-star experience.
A peculiar detail was the bathroom door missing a handle and having instead a slide latch, resembling something more fitting for a shed than a hotel room. The saving grace was the functional AC. We would not choose to stay at this hotel again.
- Yashdeep (10/5): - Good value for money
- Sylwester (8/5): ok - I guess for Mumbai was ok,
- Pratibha (8/5): - Could do with fresh coat of paint
- SubbaRaju (8/5): - Decent property
- Lalji (8/5): - a basic cheap budget hotel with shopping and eateries nearby
- Verified traveler (2/5): - Very rude reaction person, no air con mosquitoes omg will never stay again paid for breakfast but charged me for tea and coffee. They change the rules when they want so be careful with what it says when you book
- Verified traveler (4/5): Not good. - The room was very stuffy and not clean. The bed/ pillow quality was terrible. The TV, toilets facilities were very challenging. I had to stay away for a few nights with my friends. Will not come back.
- Verified traveler (6/5): Some rooms are damp - Convenient
- Verified traveler (6/5): - The shower wasn’t working at the time of my check in.
I had to request for my shower to be fixed, which caused inconvenience.
- Verified traveler (10/5): - Very nice service. Breakfast is included in the price. Also, the airport pickup service was convenient.
- Verified traveler (6/5): Condition not great for the price - Location is excellent but was disappointed they removed their complimentary airport transfer. It would have been helpful if they had replied to my request for a transfer beforehand too. Condition of rooms have deteriorated somewhat... Leaking pipes in bathroom resulting in a wet floor made it unpleasant. Still it's conveniently located and overall service staff is friendly and helpful so would still consider for overnight or short stays.
- Verified traveler (8/5): - good
- Verified traveler (6/5): - Location and service were good. The Reception area needs a bit of face lift. ...the sofa was torn and looked very shabby
- Hardik (8/5): Decent Hotel and nearby to US Embassy - Decent Hotel with standard inclusions and nearby to US Embassy
- Verified traveler (8/5): Hotlel Accord - Pretty good for the money. Better breakfast and water in the room?
- Randika (10/5): Excellent hotel with good restaurant - Overall it’s a good experience with a 24 h check in front desk.
- Andrew (8/5): - This is a good place to start your time in Mumbai. If like me you arrive after midnight AND Immigration takes an hour and a half to get through, it's great to be picked up and driven to a hotel near the airport. Do that journey into town after a nights rest.
- Verified traveler (8/5): Great budget hotel - We really liked this hotel. The room was new. Breakfast was excellent. Above all best price.
- jayantilal (8/5): Near shopping area - I have been at this hotel 4 times before and conviniant close to airport
- Jayshree (4/5): One star as we were not very impressed. - Stay was ok. Rooms were not up to the standard as trip advisor. Towels dirty. Breakfast in room was very inconvenient.
- Grish (8/5): Pleasing Experience - The hotel is location where you have easy access to transport. The hotel staff were professionally presented and very well mannered. Excellent cleanliness in the room as well as common area. It was a pleasant stay. However, the room furniture and other amenities need an upgrade.
- Seema (10/5): - we had comfortable stay at hotel accord.
we will book again in the future.
- Verified traveler (8/5): Clean place great breakfast - Clean, safe place with a friendly staff. The breakfast was very good! Arranged airport pick-up from the hotel and they were reliable.
Overall, the place is good and comfortable. Do not expect luxury, but the place is well worth more than what they charge.
- Mohd (8/5): Mumbai stay - I stayed 2 nights, service was very good, very convenient to go anywhere, good free wifi internet, good traditional local breakfast. Compare to price rate very good place to stay and they will offer you even free drop off at the airport.
- Verified traveler (8/5): Good - Service and staff was good
- Verified traveler (6/5): A bit off the mark - Hotel is about a 10 min ride from the airport. I was satisfied with my stay but my room was quite different from the pictures shown. I used Expedia to book the room and wonder if perhaps booking directly would've got me a better room and a better rate.
- Verified traveler (10/5): - Nice hotel
It was mainly for sleeping out for most of the day
- Mrinal (4/5): Good BNB hotel near airport - Quite a disappointment , it'/s a BNB hotel without any other facility and cost is not small even though city is Mumbai , its ideal for Foreign Tourists probably , bed was hard and room with just even bare basics ..
Only good part was Breakfast , which was fresh, homely and with a smile ..
Rest all I want to forget and forgive ..
- Venugopal (8/5): - For Mumbai standards, this is a good budget business hotel. Rooms are clean and very friendly service. Will visit again.
- Rajni (6/5): Reasonable priced budget hotel - Good for staying if you land and check-in late as near airport. Free airport pickup is great
- m (6/5): Good but not excellent...m - Some of the Rooms are full of bad smell....but when i told them they changed it.....
- Rohit (6/5): Good value for money - I think staff is nice, friendly and service oriented . Restaurant is great with nice food and good standard. Maybe outside board needs little painting and visibility .
decent at this price point , considering ease of proximity to airport .
- susan (10/5): Service and value. - This hotel and the restaurant which I think was attached were just great. Staff were extra helpful in all aspects. Shuttle to airport was an unexpected surprise as they provided it without the 36 hours notice. Big thank you Hotel Accord!!!
- kirtesh (8/5): Small. Clean and friendly hotel - Friendly staff. Simple clean and neat room. Tucked away from the main street. Shopping and food nearby. Airport 15 minutes.
- Godfrey (6/5): Godfrey's review - I ENJOYED MY STAY. THE HOTEL COULD IMPROVE ON BREAKFAST BY INCLUDING SAUSAGES OR MEAT PRODUCTS.
- Pratish (6/5): Good, but noisy - Close to Santa Cruz East train station which was handy and some nice local restaurants close by.
- Bhavin (8/5): Good Value - Good value hotel and good service.
Helped us in storing luggage even after check out and keeping our luggage in luggage room before check in.
Helpful staff.
The only slight minus point is the Eco Delux room..What it shows on the net is not the same that we get although the size is correct.
But still not bad.
Maybe the tariff is slightly high for what we get.
Would recommend for anyone shopping in Santa Cruz for wedding outfits etc as most of the shops are a walking distance.
- Peter (6/5): Ideal for business trips - It's not the dream hotel for romantic couples however, I would recommend this hotel for a business trip stay as it's only few minutes from the airport and also near the metro and train station.
- Uttara (10/5): Value for money! - I have stayed in Hotel Accord twice and I had really liked my stay here. The room and bathroom is really clean. The hotel staff are very well behaved, friendly and always happy to walk the extra mile to delight the customer. The hotel serves basic but decent breakfast, provides airport pick up and drop and arrange for local transport if required. The location of the hotel is very central and easy to go to any direction in Mumbai city and also in suburbs. I will be happy to recommend this hotel for their services, cleanliness and customer focus.
- Nilesh (8/5): Cool. - Comfortable stay,neat and clean.
- Verified traveler (10/5): Not very comfortable. No value for money paid. - Hotel is good but rooms are not. Paint from wall was coming out from everywhere.
Not worth for the money spent.
service is very slow, after ordering even a cup of cofee we had to for hours to getthem served.
- Verified traveler (8/5): The hotel staff were efficient and the property is - The experience was beautiful and I enjoyed my brief stay and the staff were helpful. The reception could do well recognizing the clients by greeting them by name. Which is missing and they should learn to greet when someone enters and exits from the property
- Jay (6/5): located in a busy suburb close the airport. - Booked into this hotel based on previous reviews for one night due to connecting flight. Hotel offered free airport transfers/pickups & free breakfast which was included in the price.
Airport transfer/pickup was as promised and on time.
Room was okay though small but the great thing was it had a balcony.
Staff were helpful and had no issues.
Hotel does not have a restaurant but there is one behind which has a bar and serves good food.
Not your 5 star but okay if you are stopping over in transit.
- Verified traveler (6/5): Good Budget Hotel - Its a budget hotel. Rooms are in average conditions. Bed could be better. Shower was not working And water was hot in afternoon because its looks like there is no cooling mechanism.
staff is very friendly and nice.
pickup and drop from airport was good.Good hotel if you want to stay for a nght or so near airport.
Photos